Quantum TC2201 User’s Guide, 81-81539-01 A01, December 2005, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENTS
Copyright 2005 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
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TRADEMARK STATEMENT
DLT, SDLT, DLTtape III, DLTtape IV and Super DLTtape I are all trademarks of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.
Contents
Prefacexvii
Chapter 1Introduction1
External Features ........................................................................................ 1
•Appendix C, Using the Command Line Interface, lists the
inband CLI commands available through the serial interface.
•Appendix D, Using the FTP Interface, provides information on
using the FTP interface.
Preface
•Appendix A, How to Change Block Sizes, provides
information on changing block sizes for your application.
This document concludes with a glossary.
Notational
Conventions
Related
Documents
This manual uses the following conventions:
Note:Notes emphasize important information related to the main
topic.
Caution:Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning:Warnings indicate potential hazards to personal safety and
are included to prevent injury.
This manual uses the following:
•Right side of the library — Refers to the right side as you face
the component being described.
•Left side of the library — Refers to the left side as you face the
component being described.
Documents related to the PX502, PX506, and PX510 tape libraries are
shown below:
Quantum TC2201 Series Documentation
Document No.TitleDescription
81-81538
Quantum TC2201 User’s Guidexviii
Quantum TC2201
Installation Instructions
Provides information on
installing the TC2201 in
a PX500 Series library.
Refer to the appropriate product manuals for information about your
tape drives and cartridges.
SCSI-2 Specification0
The SCSI-2 communications specification is the proposed American
National Standard for information systems, dated March 9, 1990. Copies
may be obtained from:
Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112
(800) 854-7179 or (303) 397-2740
ContactsQuantum company contacts are listed below.
Quantum Corporate Headquarters0
Preface
To order documentation on the Quantum PX500 Series libraries or other
products contact:
The Quantum TC2201 iSCSI router provides bi-directional
connectivity between two iSCSI networks, and two Narrow/
Wide Fast/Ultra160 LVD/SE SCSI buses.
Supported devices include:
• Initiator Devices – iSCSI hosts
• Direct Access Devices – RAID controllers, Disk drives, JBODs
• Sequential Access Devices – Tape drives
• Changer Devices – Tape and Magneto-Optical libraries
External Features1Figure 1 shows the front panel of the Quantum TC2201 iSCSI
router.
Quantum TC2201 User’s Guide1
Figure 1 Front Panel
Reset button
Ethernet port
Chapter 1 Introduction
Operation Indicators
Serial port
iSCSI ports
SCSI buses
The SCSI and iSCSI interfaces are found on the front panel. Also on the
front panel, Ethernet and Serial ports provide connections for
configuration and management of the unit. The LEDs (operation
indicators) provide basic status information.
Operation Indicators1
The TC2201 is equipped with LED indicators for monitoring overall unit
status (see
Figure 2 TC2201 LEDs
Ethernet activityEthernet link status
Power/fault
The LED functionality of the TC2201 is detailed below:
Quantum TC2201 User’s Guide2
figure 2).
iSCSI link status
iSCSI activity
SCSI activity for bus 0SCSI activity for bus 1
Chapter 1 Introduction
How the TC2201 Works
• Power and Fault (Pwr)—This bi-color LED is green to show that power
is currently active and is continuously amber-colored to show that
the TC2201 detects a fault condition in the TC2201.
• iSCSI (Link/Act)—When lit green, the right indicator signifies a good
iSCSI link on the port. When lit green, the left indicator signifies iSCSI
port activity.
• SCSI Bus (0, 1)—When lit, these green indicators signify SCSI activity
on the bus corresponding to the number of the indicator.
• Ethernet (Link/Act)—When lit green, the right indicator signifies a
good Ethernet link on this management port. When lit green, the left
indicator signifies Ethernet port activity on this management port.
How the TC2201 Works1
The TC2201 is a router that translates the iSCSI protocol to and from the
SCSI Protocol—transparently transferring commands, data, and status
information—so that devices and hosts can communicate with each other.
Interconnection is provided between two SCSI buses and one or two
iSCSI networks, also making use of iSCSI’s ability to encapsulate SCSI
protocol packets.
Processing SCSI Information1
The following section describes how the TC2201 processes SCSI
information when attached to iSCSI hosts.
through 5 of the process.
1 An iSCSI host issues a command. The iSCSI host encapsulates the
command in the iSCSI protocol and sends the packet to the TC2201.
2 The iSCSI controller in the TC2201 receives the packet, interprets the
iSCSI information, and places the packet in buffer memory.
3 The TC2201’s processor interprets the information and programs a
SCSI controller to process the transaction.
Quantum TC2201 User’s Guide3
Figure 3 illustrates steps 1
Figure 3 Information Processing
I3#3)HOST
Chapter 1 Introduction
Processing SCSI Information
4 The SCSI controller sends the command to the SCSI device (target).
5 The SCSI target interprets the command and executes it.
I3#3)HOST
I3#3)HOST
I3#3)
CONTROLLER
6 Data flows between the iSCSI host and SCSI target through payload
buffers (see
figure 4).
7 Response information flows from the SCSI target back to the iSCSI
host (see
figure 4).
Quantum TC2201 User’s Guide4
Chapter 1 Introduction
LAN-free Backup and Restore
Figure 4 Flow of data and
responses
L6&6,+RVW
LAN-free Backup and Restore1
LAN-free backup and restore moves the bulk of data backup and
recovery traffic from the LAN and onto a dedicated storage network. The
TC2201 supports LAN-free backup/restore environments (see
figure 5).
Figure 5 LAN-free Backup
L6&6,+267
L6&6,
Quantum TC2201 User’s Guide5
Chapter 1 Introduction
TC2201 Features
TC2201 Features1
iSCSI Features1 The TC2201 provides the following iSCSI features:
• Dual iSCSI ports (10/100/1000 baseT Ethernet)
• iSNS support
• Error Recovery Level 0
• Multiple iSCSI connections per session
• VLAN Quality of Service (QoS) support
SCSI Bus Features1 The TC2201 provides the following SCSI bus features:
• Auto-negotiation for Narrow, Wide, Fast, and up to Ultra160
• Concurrent commands, tagged command queuing and disconnect/
reconnect
• SCSI-2 and SCSI-3 protocols
• Connection type is VHDCI 68-pin D shell, P type connectors
• LVD/single-ended termination
• Fully supports Quantum tape libraries and autoloader devices
Management Features1 The TC2201 provides the following management options:
• Out-of-band 10/100 Ethernet TCP/IP management access Port
• Serial 3-pin connector for terminal access
• DHCP for easier network administration
• Indexed and Auto Assigned addressing modes
• Support for SCSI-3 Commands
• Ethernet RJ-45 connector for FTP, command line, and web browser
access
• Field-updateable firmware
Quantum TC2201 User’s Guide6
Chapter 1 Introduction
TC2201 Benefits
TC2201 Benefits1
The Quantum TC2201 is designed to connect SCSI devices into an iSCSI
network. The Quantum TC2201 is neatly packaged in a 1U form factor
with two 1 Gb/s iSCSI ports and two LVD/SE SCSI buses. SCSI buses
automatically negotiate for Fast, Narrow, Wide, and up to Ultra160 SCSI.
External throughput is up to 200 MB/s
bi-directional per iSCSI port (or 100 MB/s one way per iSCSI port), or up
to a total of 400 MB/s bi-directional for both ports.
Enterprise Class
Performance
SAN Management
Reduction
Add Intelligence to SCSI
Storage
The TC2201 offers enterprise class performance with memory buffer
bandwidth exceeding 1 Gb/s and delivering end-to-end throughput of
1
up to 400 MB/s bi-directional for both ports (or 200 MB/s each way for
both ports together). The TC2201 performs fast tape reads and writes,
which enables it to handle larger data sets while completing backup and
restore tasks within a smaller time frame.
The Quantum TC2201 is significantly easier to install than other routers
due to the “store-and-forward” configuration feature and the Visual
1
Manager (VM) software. “Store-and-forward” allows configuration files
and TC2201 operational settings to be saved and copied to other like
routers, reducing redundant setup tasks. Using VM, service professionals
and end users can configure a TC2201 with simple “point and click”
choices on a graphical representation of the TC2201.
The TC2201 has many features that provide intelligence to SCSI devices
and help manage SAN configurations, performance and reliability. A
1
short list includes Visual Manager, dynamic storage allocation (i.e. map
activation without reboot), SCSI target reset, custom mapping, and access
controls (LUN masking and management). These features of the TC2201
provide customers with a high level of storage functionality for high
performance backup and recovery, reliability, security and manageability
in their nearline storage solutions.
Quantum TC2201 User’s Guide7
Chapter 1 Introduction
TC2201 Specifications
Industry Leading Inter
Operability
Quantum has a proven history of industry leading inter operability,
which we incorporate into all our products. Quantum and its partners
1
have tested thousands of different configurations, discovering and
resolving many troublesome inter operability ability problems.
TC2201 Specifications1
Physical Specifications1 The physical specifications of the TC2201 are:
• Internal power supply with detachable power cord
• iSCSI link status and activity LEDs
• SCSI Bus activity LEDs
• Ethernet link status and activity LEDs
• Power/Fault LED
• Airflow with internal fan
• Rack mount or desktop enclosure
•Power Switch
Physical Dimensions1 The physical dimensions of the TC2201 are:
• Width 43.18cm (17.00 inches)
• Depth 27.3cm (10.75 inches)
• Height 4.37cm (1.72 inches, 1U)
• Weight approx. 4kg (9 lbs.)
Operating Environment1 The operating environment of the TC2201 is:
• 10 to 40°C
• 20 to 80% Relative Humidity (non-condensing)
Quantum TC2201 User’s Guide8
Chapter 1 Introduction
TC2201 Specifications
Non-operating
Environment
The non-operating environment of the TC2201 is:
1
• -40 to +65°C
• 10 to 90% Relative Humidity (non-condensing)
Power1 The power requirements for the TC2201 are:
• 100 - 240 VAC, Auto Sensing
• 50/60 Hz, 1.0 Amps
• Consumption Rate: No more than 119.5 BTUs of heat per hour
Quantum TC2201 User’s Guide9
Chapter 2
2TC2201 Web Interface
This chapter describes the TC2201 web interface. The current
configuration and operating status of the TC2201 can be accessed
from any standard Web browser, after the user logs in with the
appropriate username and password. Information is presented in
HTML format in accordance with the W3C specification for
HTML 3.2. Current W3C Recommendations and other technical
documents can be found at
The TC2201 web interface allows you to access the following
TC2201 web pages:
• Home Page
• System Page
• Ethernet Page
http://www.w3.org/TR.
• SCSI Bus Page
• Discovery Page
• iSCSI Mapping Page
• Statistics Page
• Utilities Page
• Features
• Report
• Reboot
Quantum TC2201 User’s Guide10
Chapter 2 TC2201 Web Interface
Accessing TC2201 Web Interface
Most settings may be changed and saved to the TC2201.
take effect when the unit next powers on or reboots.
Accessing TC2201 Web Interface2
To access the TC2201 web interface:
1 On the host computer, open the internet browser software.
In the Address field, type http://IPaddress/ where IP address is the IP
address for the TC2201.
Note:The default IP address is 1.1.1.1
The TC2201 Home page is displayed, showing TC2201 status information (see
figure 6). The home page is accessible to anyone who knows the IP address.
Figure 6 Home Page
TC2201 bridge
Main menu
Status information
Quantum TC2201 User’s Guide11
Figure 7 Password Dialog
Chapter 2 TC2201 Web Interface
Home Page
2 Select a menu option to access menus and screens.
The Password dialog box is displayed (see figure 7).
Note:The default Username is root and the Password is password.
Note:For the web interface’s dynamic display of the TC2201
configuration to be presented properly, use version 6.2 or later
of Netscape’s browser on non-Solaris platforms, or Netscape
version 6.2.3 for Solaris platforms. If using Internet Explorer,
use revision 6.0 or later.
Home Page2
The first page that displays when you access the TC2201 web pages is the
TC2201
TC2201 status as follows:
• Current platform information
• Current bios initialization information
• Current bootup initialization information
Quantum TC2201 User’s Guide12
Home page (see figure 6). This page includes information on the
Figure 8 TC2201 Image
Serial
port
Chapter 2 TC2201 Web Interface
System Page
•TC2201 router - The TC2201 image is interactive, allowing quick access to
configuration menus (see
iSCSI portsManagement portSCSI portsReset
figure 8):
•To display current settings and status for a port, click the corresponding
port shown on the TC2201 image.
•To open a menu for making changes to the configuration for that
particular port or bus, click the desired Ethernet port or SCSI port.
•To open the Network Configuration page, click the Management port
•Main menu
•Router status information
The Main menu displays a list of the TC2201 web pages. To view a page,
click its corresponding link. The management frame displays the page
you selected.
System Page2
The System page is used to view and configure serial, network, trap,
clock, and power supply components.
To access the System page:
1 Click System from the Main menu on the Home page.
The System page displays (see figure 9):
Quantum TC2201 User’s Guide13
Figure 9 System Page
Chapter 2 TC2201 Web Interface
System Page
The System page allows you to configure:
•Serial Port Settings (see appendix C on page 71 for more information on
the command line interface through the serial port settings)
•iSCSI Settings
•iSNS Settings
•User Settings
•Real Time Clock Configuration
•Factory Settings Reset
Serial Port Settings2 The Serial Port Settings page allows you to configure serial port settings
for the TC2201.
To access the Serial Port Settings page:
1 Click Serial Port Settings in the System menu.
The Serial Port Settings page displays (see figure 10):
Quantum TC2201 User’s Guide14
Figure 10 Serial Port Settings
Page
Chapter 2 TC2201 Web Interface
System Page
2 Select the desired baud rate for the serial port and click Submit when
finished.
iSCSI Settings2 The iSCSI Settings page allows you to configure iSCSI settings for the
TC2201.
To access the iSCSI Settings page:
1 Click iSCSI Settings in the System menu.
The iSCSI Settings page displays (see figure 11):
Quantum TC2201 User’s Guide15
Figure 11 iSCSI Settings Page
Chapter 2 TC2201 Web Interface
System Page
2 To make any changes, modify the entries as described below and
then select the Submit button.
iSCSI Target Settings2
• Authentication can be toggled between Enabled and Disabled. The
default setting is Disabled. When set to Enabled, CHAP
authentication for iSCSI is enabled.
• Setup Authentication button opens the iSCSI Authentication page.
This page consists of entry fields for CHAP name, Initiator Secret,
and Target Secret, as well as a field for Target CHAP Name.
•CHAP Names are 1 to 255 characters in length and Initiator/
Target Secrets are 12 to 16 characters in length. Target CHAP
Name is 1-18 characters.
•Select Delete All to remove all CHAP Authentication User
Settings. Delete All does not remove the Target CHAP name.
•For each existing entry, select Edit to make changes or Delete to
remove specific entries.
•Select Add in make a new entry.
Quantum TC2201 User’s Guide16
Chapter 2 TC2201 Web Interface
System Page
•Select Save to save the CHAP authentication changes. These
changes will become activated after the next time the TC2201
reboots.
iSCSI Portal Group Settings 2
The iSCSI portal group settings can be toggled between the following two
options:
• Use one portal group for both ports: By default, the TC2201 is set to
use one Portal Group for both ports, which enables failover capability
between the two iSCSI ports.
• Use separate portal groups for each port: This option disables failover
capability between the two iSCSI ports, so that each port can be
mapped separately.
iSCSI Portal Group Map Settings2
• iSCSI Portal Group Map Settings allows selection of the default map(s)
to the current iSCSI portal group(s). Map selections include Auto
Assigned and Indexed.
•Once all changes are made, select the Submit button to send the
changes to the TC2201. Changes will become activated after the
next time the TC2201 reboots.
iSNS Settings2 This page allows for configuration the iSNS settings for the TC2201.
To access the iSNS Settings page:
1 Click iSNS Settings in the System menu.
The iSNS Settings page displays (see figure 12):
Quantum TC2201 User’s Guide17
Figure 12 iSNS Settings Page
Chapter 2 TC2201 Web Interface
System Page
iSNS servers maintain information about iSCSI clients and will respond
to iSNS protocol queries and requests, and initiate iSNS protocol State
Change Notifications.
To use iSNS, enable the TC2201 as a client and then enter a DNS name or
IP address for up to three iSNS servers. To make changes or to
discontinue communication with a server, change or clear the
identification field(s), select the
Submit button, and then reboot the
TC2201 to activate changes.
• iSNS Client can be toggled between Enabled and Disabled. The
default setting is Disabled. When enabled, the TC2201 will function
as an iSNS client and will initiate transactions with iSNS servers
using the iSNS Protocol. The iSNS client is a process that is coresident in the TC2201, and which can register device attribute
information with the iSNS server. The capability is used for
automated device discovery.
•Server 1, Server 2, and Server 3 can be set up by entering a DNS
name or IP address into the field for iSNS Server and entering the
server TCP Port into the field TCP Port. The standard value for
TCP Port is 3205.
Quantum TC2201 User’s Guide18
Chapter 2 TC2201 Web Interface
System Page
User Settings2 This User Settings page allows you to setup the security options for the
TC2201.
To access the User Settings page:
1 Click User Settings in the System menu.
The User Settings page displays (see figure 13):
Figure 13 User Settings Page
Security settings include the User Name and Password for the TC2201.
The administrator user name and password should be unique and kept
confidential. It is recommended to use a combination of letters and
numbers when creating user names and passwords. For the password,
enter the password in the Confirm Password field to help ensure there
are no typos made in the password. Then, select the
Submit button to
activate the user name and password you have setup.
The default settings are ‘root’ for the user name and ‘password’ for the
password.
Note:The security settings entered here affect all user interfaces of
the TC2201 after reboot of the TC2201.
Quantum TC2201 User’s Guide19
Chapter 2 TC2201 Web Interface
System Page
Note:In the event that either or both the user name and password
are forgotten, it is possible to reset the user name and
password to their default values by resetting the TC2201 to
factory defaults from the Command Line Interface using the
serial port (see appendix C
on page 71). Note that resetting to
factory defaults from the serial port will also reset all other
configuration settings to factory defaults, as well as erase all
current maps. It is recommended to capture a copy of the
system report (available from the System Utilities Menu) in
order to make reconfiguration easier.
Real Time Clock
Configuration
Figure 14 Real-Time Clock Page
This Real-Time Clock configuration page allows you to set up of the date
and time for the TC2201.
2
To access the Real-Time Clock page:
1 Click Real-Time Clock in the System menu.
The Real-Time Clock page displays (see figure 13):
Quantum TC2201 User’s Guide20
Chapter 2 TC2201 Web Interface
System Page
To make any changes, modify the entries as described below and then
select the
Submit button.
• Date Settings are for setting the date, month, and year. Use a four
digit number to represent the year.
• Time Settings are for setting the hours, minutes, and seconds. This is a
24 hour clock.
Note:Be sure to correctly set the time and date in the Real Time Clock
configuration menu so that event logging is accurate.
Factory Settings Reset 2 This page allows the TC2201 to be reset to the factory default settings. The
TC2201 must be rebooted before the reset settings will take effect.
Note:Resetting to factory defaults from the QVM interface will not
affect ethernet connectivity. User configured values for the IP
address, gateway, and subnet mask are retained after the
TC2201 resets. Note that user names and passwords are NOT
retained.
Note:Settings are not reset to factory defaults until the TC2201 is
rebooted.
Quantum TC2201 User’s Guide21
Figure 15 Factory Settings Reset
Page
Chapter 2 TC2201 Web Interface
Ethernet Page
When this option is selected, a confirmation message will appear to verify
the selection. If a response of
current TC2201 activities will be disrupted while the unit resets the
current configuration to the factory defaults and saves those options to
FLASH memory as the current configuration.
Yes is given to the confirmation message,
Ethernet Page2
The Ethernet page provides status and links for Ethernet and iSCSI port
configuration pages.
To access the Ethernet page:
1 Click Ethernet from the Main menu on the Home page.
The Ethernet page displays (see figure 16):
Quantum TC2201 User’s Guide22
Figure 16 Ethernet Settings Page
Chapter 2 TC2201 Web Interface
Ethernet Page
The Ethernet menu allows you to configure the following options:
• Host Name
• Ethernet Port
Host Name2 The Host Name page allows you to assign or edit a host name for the
TC2201.
To access the Host Name page:
1 Click Host Name from the Ethernet menu.
The Host Name page displays (see figure 16):
2 To make any changes, modify the entries as described below and
then select the
Submit button.
• Hostname is an alphanumeric entry of one word up to 255 characters
long. To change this entry, select hostname from the Ethernet Menu
to open the Hostname page. From the hostname page, changes to the
hostname can be entered into the Desired Hostname field. Select the
Submit button to accept the changes.
Quantum TC2201 User’s Guide23
Chapter 2 TC2201 Web Interface
Ethernet Page
Ethernet Port2 The Ethernet Port page allows you to configure the Ethernet ports on the
TC2201.
To access the Ethernet Port page:
1 Click Ethernet Port from the Ethernet menu.
The Ethernet Port page displays (see figure 17):
Figure 17 Ethernet Port Page
Both the Ethernet management port and the two iSCSI ports can be
configured for appropriate Ethernet network settings.
• IP address is the IP address of the TC2201. The default setting for the
Ethernet port is 1.1.1.1. The default setting for iSCSI Port 0 is
169.254.1.1. The default setting for iSCSI Port 1 is 169.254.1.2.
• Subnet Mask is the IP subnet mask for the TC2201. The default setting
is 255.255.255.0.
• IP Gateway is the IP address of the gateway for the Ethernet network
connected to the TC2201. The default setting is 0.0.0.0.
• DNS Server IP Address is the IP address for the DNS server and
should be similar in form to XXX.XXX.XXX.XXX where each XXX
represents an integer in the range of 1 to 255.
Quantum TC2201 User’s Guide24
Chapter 2 TC2201 Web Interface
Ethernet Page
• DNS Domain is the domain name used by the DNS server. For
example, a domain name could appear similar to
“server.company.com”.
• DHCP enables/disables support for Dynamic Host Configuration
Protocol (DHCP). When enabled, the TC2201 will retrieve a dynamic
IP address from a DHCP server located on the Ethernet network that
the TC2201 is connected to. The default setting is Enabled. If DHCP is
changed from Disabled to Enabled, it is necessary to reboot the
TC2201 before an IP address will be requested from the DHCP server.
After the TC2201 finishes rebooting, the QVM session will have to be
restarted. The TC2201's IP address will be different than the former
non-DHCP IP address.
Note:To use the DHCP feature, a DHCP server must be operational
on the Ethernet network connected to the TC2201. If the DHCP
feature is used when there is no DHCP server, the standard for
DHCP requires that the TC2201 wait three minutes for a
response from a DHCP server before timing out. During this
period, the TC2201 menus and functions will not be accessible.
A DHCP server may allow the setup of a lease reservation for an IP
address if provided with the MAC address of the TC2201. This forces
the DHCP server to always provide the same IP address to the
TC2201. This setup is useful for remote management of the TC2201
via Telnet or Visual Manager. Because the method of setting up a
lease reservation varies depending on the DHCP server, it is
recommended to contact your Network Administrator for assistance.
• Override Settings are provided to enhance inter operability with some
devices that require special consideration during setup of the TC2201.
Access to the Overrides Settings is reserved for authorized Quantum
technicians. Selecting the
Go button opens a login prompt for which
an authorized technician will have the appropriate user name and
password.
Quantum TC2201 User’s Guide25
Figure 18 Ethernet Overrides
Settings Page
Chapter 2 TC2201 Web Interface
Ethernet Page
To finalize any changes for the override settings, select the Submit button
on the Ethernet Override Settings page.
Note:Override settings should not be changed except by or under
the direction of an authorized Quantum technician.
• Current MAC address is the current Media Access Control (MAC)
address configured for the TC2201. The MAC address is a hardware
address that uniquely identifies each physical node on an Ethernet
network. While the MAC address can be changed, it is highly
recommended not to change this address.
• Original Factory MAC address is the MAC address assigned by the
hardware manufacturer to the Ethernet adapter in the hardware. The
TC2201 comes initialized with this assigned MAC address.
• Ethernet MTU Size is the Maximum Transmission Unit (MTU) for
Ethernet. This setting can be configured for 1500 or 9000 byte frames.
The Ethernet Management port is permanently set to 1500 and cannot
be changed. The default setting for the iSCSI ports is also 1500 but a
value of 9000 can be configured for jumbo frame support for iSCSI
frames.
Quantum TC2201 User’s Guide26
Chapter 2 TC2201 Web Interface
SCSI Bus Page
SCSI Bus Page2
This SCSI Bus page allows for viewing the current SCSI attributes and
settings for buffered tape writes.
To access the SCSI Bus page:
1 Click SCSI Bus from the Main menu on the Home page.
The SCSI Bus page displays (see figure 16):
Figure 19 SCSI Bus Page
• To make any changes, modify the entries as described below and
then select the
SCSI Bus 0 or 1
Selecting either of these two options opens the following page for
configuration of SCSI bus settings (see
Quantum TC2201 User’s Guide27
Submit button.
figure 20).
Figure 20 SCSI bus Configuration
Page
Chapter 2 TC2201 Web Interface
SCSI Bus Page
• Primary Initiator ID must be assigned an Initiator ID. This ID should be
a unique ID on the bus. The default setting is 7.
• Discovery enables/disables device discovery on this SCSI bus. The
default setting is
Enabled.
• Discovery Delay is the time in seconds that the TC2201 waits after a
power-up or reboot process (which typically takes approximately 2
minutes) before starting to discover SCSI devices. Quantum
recommends you set the value to at least 2 seconds to ensure all SCSI
devices complete their individual power-ups. However, the user
should be aware this delay is added to the time it takes for the
TC2201 to reboot and for QVM to be active again. The default setting
is 2 seconds.
• Bus Reset on Boot enables/disables automatic discovery of SCSI
devices after an initial power up or reboot of the TC2201. The default
setting is
Enabled.
• Override Settings are provided to enhance inter operability with some
storage devices that require special consideration during setup of the
TC2201. Access to the Overrides Settings is reserved for authorized
Quantum technicians. Selecting the
Go button opens a login prompt
for which an authorized technician should have the appropriate user
name and password (see
figure 21).
Quantum TC2201 User’s Guide28
Figure 21 SCSI Overrides
Settings Page
Chapter 2 TC2201 Web Interface
SCSI Bus Page
To finalize any changes for the override settings, select the Submit button.
Note:Override settings should not be changed except by or under
the direction of an authorized Quantum technician
.
• Alternate Initiator ID can be assigned an Initiator ID, which is the ID
for a second SCSI device that can request operations from other SCSI
devices, or targets. This ID should be a unique ID on the bus. The
default setting is NONE.
SCSI Bus Target Overrides2
Selecting a SCSI Target ID (0 through 15) opens the SCSI target overrides
page (see
Quantum TC2201 User’s Guide29
figure 22):
Figure 22 SCSI target Overrides
Settings Page
Chapter 2 TC2201 Web Interface
SCSI Bus Page
To finalize any changes for the override settings, select the Submit button.
Note:Override settings should not be changed except by or under
the direction of an authorized Quantum technician
.
• Wide Negotiation enables/disables the option for negotiation on a
wide SCSI bus. The default setting is Enabled.
• Sync Negotiation enables/disables the option for synchronous
negotiation on the SCSI bus. The default setting is Enabled.
• Alternate Block Size enables/disables block sizes of 520 bytes each,
which is the common block size used in AS/400 environments. The
default setting is disabled.
• Ultra SCSI 3 Negotiation enables/disables Ultra SCSI 3 support for the
selected Target ID. This feature is useful for solving certain
compatibility issues in mixed vendor environments, where, for
example, there may be a device that cannot handle automatic
negotiation of the bus speed, or possibly where there is a device that
does negotiate to use Ultra SCSI-3 but somehow cannot actually
handle the speed. The default setting is Enabled.
Buffered Tape Writes2 This Buffered Tape Writes page allows for making configuration changes
for buffered tape writes.
To access the Buffered Tape Writes page:
Quantum TC2201 User’s Guide30
Figure 23 Buffered Tape Writes
Page
Chapter 2 TC2201 Web Interface
SCSI Bus Page
1 Click Buffered Tape Writes from the SCSI Bus menu.
The Buffered Tape Writes page displays (see figure 19):
Buffered Tape Writes can be enabled or disabled. The default setting is
enabled. Buffered Tape Writes is an option designed to enhance system
performance. By returning status on consecutive write commands prior
to the tape device receiving data, Buffered Tape Writes remove the
latency of waiting for responses from the tape device. In the event that
data does not transfer correctly for any reason, the router will return a
check condition on a subsequent command.Commands other than
Write(6) are not issued until status is received for any pending write.
Also, status is not returned until the device completes the command. For
instance, when a synchronizing command is sent to a drive, such as
sending a Write File mark, a good status means all prior commands have
been successfully completed and data has been successfully written to the
medium. This is appropriate for such tasks as file backup/restore.
Note:If an application requires confirmation of individual blocks
being written to the medium, such as audit trail tapes or log
tapes, this option should be disabled.
Quantum TC2201 User’s Guide31
Chapter 2 TC2201 Web Interface
Discovery Page
• Maximum Writes Outstanding determines the maximum number of
writes that can be buffered. Any additional writes beyond the
maximum level allowed will be sent to the storage device without
using buffering, but these writes may also be subsequently buffered
when completion notices for earlier writes are received.
• Maximum Bytes Outstanding determines the maximum number of
write bytes (shown in units of kilobytes) that can be buffered. Any
additional writes beyond the maximum level allowed will be sent to
the storage device without using buffering, but these writes may also
be subsequently buffered when completion notices for earlier writes
are received.
Discovery Page2
The Discovery page shows currently known target devices and allows
manual discovery of new target devices.
To access the Discovery page:
1 Click Discovery from the Main menu on the Home page.
The Discovery page displays (see figure 24):
Quantum TC2201 User’s Guide32
Figure 24 Discovery Page
Chapter 2 TC2201 Web Interface
iSCSI Mapping Page
From the Discovery menu, select the SCSI bus to view/discover devices
specific to that bus. The
and buses, or for just the selected port or bus. When the discovery process
is activated, it is performed according to the settings configured in the
iSCSI and SCSI configuration pages.
Caution:Discovery should not be used when SCSI command or
I/O operations are in progress.
Go button activates discovery for all the ports
iSCSI Mapping Page2
The iSCSI Mapping page shows all available iSCSI hosts with maps that
have been assigned to the current port. Maps and hosts may be added,
edited, or deleted. To choose a different port, select from the list of ports
shown in the menu under the heading Mapping Menu by left-clicking on
the desired port.
To access the iSCSI Mapping page:
Quantum TC2201 User’s Guide33
Figure 25 iSCSI Mapping Page
Chapter 2 TC2201 Web Interface
iSCSI Mapping Page
1 Click iSCSI Mapping from the Main menu on the Home page.
The iSCSI Mapping page displays (see figure 25):
After the iSCSI port has been selected, mapping information for that port
is displayed including the name of the port, the currently selected host
and map. The following options are also available:
• Add a new host or map by selecting the respective Add button.
• Select an existing host or map from the pull-down lists for Select Host
and
Select Map.
• Delete the currently selected host or map by selecting the respective
Delete button.
• View or Edit the currently selected host or map by selecting the
respective
Edit/View button.
• Clone (via the Clone Map button) the currently selected map and set
up the name of the new cloned map. This option makes it easier to
setup new maps with similar information to
previously created maps. Auto Assigned maps cannot be cloned.
Quantum TC2201 User’s Guide34
Chapter 2 TC2201 Web Interface
iSCSI Mapping Page
• Select the Activate Mapping Changes button to dynamically update
the current map without rebooting the TC2201. These changes are
made effective immediately after being submitted.
Caution:Before activating any port mapping changes, it is strongly
recommended that the user verify there are not any
command or data operations occurring in conjunction
with devices affected by the mapping changes. For
example, deleting a LUN or device from a map may
disrupt I/O transfers with that device. It is the user’s
responsibility to ensure that no operations will be
negatively impacted due to the activation of mapping
changes.
Note:All current Mapping Settings will take effect immediately! If
another management interface has made unsaved mapping
changes, those changes will be lost.
Note:If the
Activate Mapping Changes button is not selected, the
mapping changes will not take effect unless the TC2201 is
rebooted.
The following shows the select host page when the Select Host Edit/View
button is selected (see
figure 26).
Quantum TC2201 User’s Guide35
Figure 26 Select Host Page
Chapter 2 TC2201 Web Interface
iSCSI Mapping Page
The current host information is shown at the top of the page. This
information can be changed in the
Modify iSCSI Host section.
• New or updated information can be typed into the field boxes for
Host Name, iSCSI Name, and Map Name.
• The Map Name can be selected from the drop-down list.
• To make the changes permanent, select the Submit button.
Note:Host settings are saved to memory when the Submit button is
selected but are not activated until either the
Changes
button is selected or the TC2201 is rebooted.
Activate Mapping
The following shows the select current map page when the Select Current
Map
Edit/View button is selected (see figure 27).
Quantum TC2201 User’s Guide36
Figure 27 Select Current Map
Page
Chapter 2 TC2201 Web Interface
iSCSI Mapping Page
• To completely clear the current map of all entries, select the Clear Map
button.
• To fill the map, select the fill option from the pull-down list and then
select the
Fill Map button. When the map is filled, the menu shows the
current mappings.
• To remove all gaps, or unfilled entries, from this map, select the
Remove Gaps button. When removing gaps from the table, this
option also renumbers all Indexes in sequential order starting with
Index 0.
Note:Some operating systems require gaps be removed in the
mapping table in order to detect all devices.
Quantum TC2201 User’s Guide37
Chapter 2 TC2201 Web Interface
Statistics Page
• To delete a specific map entry, select an Index from the pull-down list
under Delete Map Item. To delete multiple Indexes, also select the
end of the range from the optional pull-down list. Either way, select
the
Delete Entry button to remove the item(s) from the map.
• To create a specific map item, the Index, Bus, and Device can be
selected from the pull-down lists for either Discovered Device Entry
or Manual Device Entry. Discovered Device Entry is limited to
devices already discovered. Manual Device Entry allows you to
manually set up a device type at a specific Device Target and Device
LUN. To make the changes permanent, select the
Note:Maps named ‘Auto Assigned’ may not be modified, cleared,
filled, or have entries removed.
Note:Map settings are saved to memory when any of the buttons
within the page are selected but are not activated until either
the
Activate Mapping Changes button is selected or the TC2201
is rebooted.
Create Entry button.
Statistics Page2
The Statistics page shows SCSI bus statistics.
To access the Statistics page:
1 Click Statistics from the Main menu on the Home page.
The Statistics page displays (see figure 28):
Quantum TC2201 User’s Guide38
Figure 28 Statistics Page
Chapter 2 TC2201 Web Interface
Utilities Page
Select SCSI Statistics from the Statistics menu on the left and then select
the
Go button to clear all current statistics for the selected buses and
continue logging any new statistics.
Utilities Page2
The Utilities page allows access to the FTP utility, event log, and various
trace options.
To access the Utilities page:
1 Click Utilities from the Main menu on the Home page.
The Utilities page displays (see figure 29):
Quantum TC2201 User’s Guide39
Figure 29 Utilities Page
Chapter 2 TC2201 Web Interface
Utilities Page
The Utilities page consists of the following options:
• FTP Utility
• Trace Settings
• Current Traces/ Previous Traces Last/Assert Traces
• Clear Current Traces
• Clear Assert Traces
• Event Log Settings
• Event Log
• Clear Event Log
• SCSI Command Tracking
FTP Utility2 The FTP Utility page provides access to an FTP Utility.
To access the FTP Utility page:
1 Click FTP Utility from the Utilities menu.
Quantum TC2201 User’s Guide40
Chapter 2 TC2201 Web Interface
Utilities Page
The FTP Utility page displays (see figure 29):
Note:Internet access is required to verify the signature for the FTP
applet and to download the JAVA applet plug-in for your
browser.
The FTP Utility requires the use of a JAVA applet and will prompt for
permission to install the applet, if needed. If you receive this prompt,
follow the on screen instructions to complete installation of the applet.
The FTP Utility then prompts for permission to run the applet.
To proceed, select the Grant this session button so the FTP Utility
becomes available for use.
To use the FTP Utility, do the following:
1 1. Fill in the User Name, Password, and IP Address of the TC2201.
2 2. Select the Connect button to establish an FTP session with the
TC2201.
3 3. Select a local file to upload or download. The following file types
are supported.
For uploads, or files sent to the TC2201, you can select from .cfg
(configuration files) and .dlx (firmware files) formats.
For Downloads, or files retrieved from the TC2201, you can select from
.cfg (configuration files) as well as from either curtrace.txt (system traces
for current boot cycle) or prvtrace.txt (system traces from previous boot
cycle).
4 Select binary transfer mode for the TC2201.
5 5. Select the Put to Rtr button to upload a file to the TC2201 or the Get
From Rtr
button to download a file from the TC2201.
If a valid firmware or configuration file is sent to the TC2201, an
automatic reboot will occur once the file has been received by the TC2201.
The user will not be able to access the TC2201 from the Visual Manager
web interface during the time that the reboot is in process, usually a
period of about 2 minutes.
Trace Settings2 The Trace Settings page allows the configuration of trace settings.
To access the Trace Settings page:
Quantum TC2201 User’s Guide41
Figure 30 Trace Settings Page
Chapter 2 TC2201 Web Interface
Utilities Page
1 Click Trace Settings from the Utilities menu.
The Trace Settings page displays (see figure 30):
Select the Submit button to submit changes for the Basic Trace Settings
page.
Select the Advanced Button to open the Advanced Trace Settings page,
which appears similar to the Basic Trace Settings Page but offers an
expanded view with more trace options (see
Quantum TC2201 User’s Guide42
figure 31).
Figure 31 Advanced trace
settings page
Chapter 2 TC2201 Web Interface
Utilities Page
For both the Basic and Advanced pages, the default setting for each trace
setting is Min (track non-error conditions) but any or all settings can be
changed to Errs (track error conditions) or All (track both error and non-
Quantum TC2201 User’s Guide43
Chapter 2 TC2201 Web Interface
Utilities Page
error conditions) or to advanced trace level settings located between
these.
Note:These settings are normally used for diagnostic purposes as
directed by an authorized Quantum service technician. Using
these settings during normal operations can result in
performance degradation of the TC2201.
Current Traces/ Previous
Trac es Last/Assert Traces
Figure 32 Current Traces Page
The Current T races, Previous T races, and Last Assert T races menu options
show the indicated trace information.
2
TC2201 was last booted.
cycle.
Last Assert Traces shows data from the last assertion.
Previous Traces shows data from the last boot
Current Traces shows data since the
To access the Current Traces page:
1 Click Current Traces from the Utilities menu.
The Current Traces page displays (see figure 32):
To access the Previous Traces page:
1 Click Previous Traces from the Utilities menu.
Quantum TC2201 User’s Guide44
Figure 33 Previous Traces Page
Chapter 2 TC2201 Web Interface
Utilities Page
The Previous Traces page displays (see figure 33):
To access the Last Assert Trace page:
1 Click Last Assert Trace from the Utilities menu.
The Last Assert Trace page displays (see figure 34):
Quantum TC2201 User’s Guide45
Figure 34 Last Assert Trace Page
Chapter 2 TC2201 Web Interface
Utilities Page
Trace buffers can be cleared by selecting either the Clear Current Traces
option or the
Clear Assert Traces option.
Clear Current Traces2 The Clear Current Traces page allows you to clear the current trace buffer.
To access the Clear Current Traces page:
1 Click Clear Current Traces from the Utilities menu.
The Clear Current Traces page displays (see figure 35):
Quantum TC2201 User’s Guide46
Figure 35 Clear Current Traces
Page
Chapter 2 TC2201 Web Interface
Utilities Page
When this option is selected, a confirmation message will appear to verify
the selection. If a response of
Yes is given to the confirmation message,
the unit will clear the current trace buffer. Current TC2201 activities will
not be disrupted by this operation. Select the
Submit button to finalize
your choice.
Clear Assert Traces2 The Clear Assert Traces page allows you to clear the assert trace buffer.
To access the Clear Assert Traces page:
1 Click Clear Assert Traces from the Utilities menu.
The Clear Assert Traces page displays (see figure 36):
Quantum TC2201 User’s Guide47
Figure 36 Clear Assert Traces
Page
Chapter 2 TC2201 Web Interface
Utilities Page
When this option is selected, a confirmation message will appear to verify
the selection. If a response of
Yes is given to the confirmation message,
the unit will clear the assert trace buffer. Current TC2201 activities will
not be disrupted by this operation. Select the
Submit button to finalize
your choice.
Event Log Settings2 The Event Log Settings page allows you to view and edit the event log
settings.
To access the Event Log Settings page:
1 Click Event Log Settings from the Utilities menu.
The Event Log Settings page displays (see figure 37):
Quantum TC2201 User’s Guide48
Figure 37 Event Log Settings
Page
Chapter 2 TC2201 Web Interface
Utilities Page
To make any changes, modify the entries as described below and then
select the
Submit button.
Select from the Event Log settings shown. Each option enables/disables
its respective filtering option. Event logging captures over 2000 events
and then starts overwriting the log when full. The default setting is All
Events Logged.
Note:So that event logging is accurate, be sure to correctly set the
clock and date in the
Real Time Clock configuration menu.
Event Log 2 The Event Log page displays the event log.
To access the Event Log page:
1 Click Event Log from the Utilities menu.
The Event Log page displays (see figure 38):
Quantum TC2201 User’s Guide49
Figure 38 Event Log Page
Chapter 2 TC2201 Web Interface
Utilities Page
Clear Event Log2 The Clear Event Log page allows you to clear the event log.
To access the Clear Event Log page:
1 Click Clear Event Log from the Utilities menu.
The Clear Event Log page displays (see figure 39):
Quantum TC2201 User’s Guide50
Figure 39 Clear Event Log Page
Chapter 2 TC2201 Web Interface
Utilities Page
When this option is selected, a confirmation message will appear to verify
the selection. If a response of
Yes is given to the confirmation message,
the unit will clear the event log. Current TC2201 activities will not be
disrupted by this operation. Select the
Submit button to finalize your
choice.
SCSI Command Tracking2 The SCSI Command Tracking page provides options for setting up and
logging SCSI commands that are received or transmitted by the TC2201.
Results are displayed in the Host/Device ID Table.
While the TC2201’s current, previous, and last assert trace data does
provide a complete summary of events in a chronological fashion, SCSI
Command Tracking adds the ability to filter the trace data to show only
the information related to the processing of specific SCSI commands.
To access the SCSI Command Tracking page:
1 Click SCSI Command Tracking from the Utilities menu.
The SCSI Command Tracking page displays (see figure 40):
Quantum TC2201 User’s Guide51
Figure 40 SCSI Command
Tracking Page
Chapter 2 TC2201 Web Interface
Utilities Page
•SCSI Command Tracking can be toggled to ON or OFF. When
toggled ON and Submitted, all SCSI commands received or
transmitted to or from the TC2201 are then logged in the SCSI
Commands section shown on this screen. When set to OFF (and
Submitted), no SCSI commands are logged.
•Previous entries for SCSI Command Tracking can also be cleared.
Toggling the clear option to the ON position and selecting the
Submit button will clear all previous entries.
The settings for the Host/Device ID Table are used to filter the trace data
such that a sub-set of the total logged information is displayed under the
SCSI Commands section. Logged data can be defined according to the
Protocol (FC, Other, or ALL), Type (Device, Host, or ALL), and Value (ID
or ALL). For the ID, this can be a specific FC LUN or Switch ID (S_ID) or
some other specific value. Selecting the Submit button activates the
settings for Protocol, Type, and Value.
Quantum TC2201 User’s Guide52
Chapter 2 TC2201 Web Interface
Features
Features2
The Features page is where advanced software licensed features can be
enabled.
To access the Features page:
1 Click Features from the Main menu.
The Features page displays (see figure 41):
Figure 41 Features Page
To enable an advanced software licensed feature, enter a key number in
the field and select the
licensed feature, enter the key number and select the
Currently, advanced software licensed features include features which
are licensed by default (HTTP Interface, Two Custom Maps, and Eight
Custom Maps).
Quantum TC2201 User’s Guide53
Add button. To remove an advanced software
Disable button.
Chapter 2 TC2201 Web Interface
Report
Report2
The Report page presents a consolidated view of all system information.
To access the Report page:
1 Click Report from the Main menu.
The Report page displays (see figure 42):
Figure 42 Report Page
From your web browser, it is also possible to save a copy of the Report
page. It is recommended to save the page as a *.txt file. Refer to the user
documentation for your specific web browser for details.
Note:It may be necessary to disable popup blocking from your
browser in order to view the Report Page.
Quantum TC2201 User’s Guide54
Chapter 2 TC2201 Web Interface
Reboot
Reboot2
The Reboot page allows you to reboot the TC2201.
To access the Reboot page:
1 Click Reboot from the Main menu.
The Reboot page displays (see figure 43):
Figure 43 Reboot Page
When this option is selected, a confirmation message will appear to verify
the selection. If a response of
current TC2201 activities will be disrupted while the unit restarts itself.
The last submitted configuration changes will also take effect after the
TC2201 powers on again. Select the
Quantum TC2201 User’s Guide55
Yes is given to the confirmation message,
Submit button to finalize your choice.
Chapter 3
3Troubleshooting
Various problems can arise when configuring and using the
TC2201. This section is provided to help guide the user through
some of the basic methods of identifying faults in the setup and
configuration of the unit.
Most problems are found in the initial installation. In general, it is
wise to check all connections and review the configuration before
proceeding with further trouble analysis. Simplify the
installation if possible, reducing it to the most basic configuration
then adding elements one at a time and verifying the operation at
each step.
Indicators3
The TC2201 is equipped with rear panel LED indicators for
monitoring overall unit status (see
Quantum TC2201 User’s Guide56
figure 44).
Figure 44 TC2201 LEDs
Chapter 3 Troubleshooting
Indicators
Power/fault
Ethernet Activity
The LED functionality of the TC2201 is detailed below:
• Power and Fault (Pwr)—This indicator is a bi-color LED. When green,
• iSCSI (Lnk/Act)—When lit green, the upper indicator signifies a good
iSCSI Link Status
iSCSI ActivitySCSI Activity for Bus 0 SCSI Activity for Bus 1
this indicator shows that power is currently active. Lack of power
indication suggests that the unit is turned off, a problem with the
power supplied to the unit, or an internal problem with the unit.
When this indicator is amber, this indicator shows that the TC2201
detects a fault condition. Faults can occur as a result of Power On Self
Test (POST) failure or operational failures. It is normal for this
indicator to flash on when the unit is powered up or reset. If the fault
indicator stays lit, contact your product support representative.
iSCSI link on the port. When lit green, the lower indicator signifies
iSCSI port activity. If the Link indicator fails to light at all, or if the
Activity indicator stays continually lit without corresponding SCSI
bus activity, there may be a problem with the iSCSI configuration.
Verify the iSCSI configuration.
• SCSI Bus (0, 1)—When lit, these green indicators signify SCSI activity
on the bus corresponding to the number of the indicator. Activity
should be indicated only occur briefly during power up or
configuration, and relatively often when the unit is transferring data.
If an Activity indicator stays continually lit without corresponding
target device activity, there may be a problem with the SCSI bus
configuration. Verify the SCSI bus configuration.
• Ethernet (10/100)—When lit, these green indicators signify Ethernet
link status and activity. If either of these indicators fail to flicker, or
stay continuously lit, there may be a problem with the network
connection or configuration. Verify the network connection and
configuration. The port must be connected to a 10/100BaseT Ethernet
network to function properly.
Quantum TC2201 User’s Guide57
Chapter 3 Troubleshooting
Basic Verification
Basic Verification3
Serial Port Problems3 If you experience trouble communicating with the serial port, verify the
configuration of the host terminal or terminal emulation program. The
TC2201 requires the baud rate to be set correctly,
8 data bits, 1 stop bit, and no parity. Flow control should be set to none or
XON/XOFF, and may cause problems if set to ‘hardware’. Some terminal
programs may not support baud rates higher than 19200, so a lower baud
rate may be required. If problems persist, you may want to check the
cabling or try a different host. Be sure the Scroll Lock key on the keyboard
of the host computer is not enabled. If a valid Ethernet IP address is
configured, serial configuration settings can also be set via telnet.
Verify SCSI Bus
Configuration
Problems with SCSI bus configuration are common. Basic operation of a
SCSI bus can be checked by using the configuration menu to view
3
attached SCSI devices. Conditions to look for include:
• Termination—Problems with termination can cause intermittent or
hard failure. A SCSI bus must be terminated on both ends, and only
both ends. Termination issues when both narrow and wide devices
are on the same bus are common. Check to make sure that there are
no loose terminators. All terminators should be firmly attached.
• Bus Type—The SE and LVD devices can be connected to the same
SCSI bus, however on power up, if at least one SE device is detected,
the LVD devices must convert to SE mode, and SE mode will be used.
Only the LVD interface is being specified for the Fast/40 and higher
rates.
• Device ID—Each device on a SCSI bus must have a unique ID. Also
check the configured ID’s for the TC2201 to verify these are not in use
by other devices on the same SCSI bus.
• Cabling—Check SCSI cables to verify they are functional. SCSI rules
for total length, distance between devices, and stub length must be
adhered to. Connections should also be checked and reseated if
necessary.
Quantum TC2201 User’s Guide58
Chapter 3 Troubleshooting
Basic Verification
• SCSI Devices—Verify that the SCSI devices on a particular SCSI Bus
can be seen in the by the TC2201. Check the Discovery page to verify
visibility of devices. If the TC2201 can not see the devices, verify SCSI
configuration, cabling, and termination.
Even if the SCSI devices are displayed, they are not accessible unless the
mapping mode is auto-assigned or another non-empty map is used.
Verify iSCSI Connection3 If SCSI devices are recognized on the SCSI buses, but do not appear to the
iSCSI host, it may be that the iSCSI link is not properly established. Most
switches have link indicators, showing link status. When the TC2201 is
connected and powered-on, this link
indicator should show a good link. If it does not, check the cabling or
connections. As a means of verifying link integrity when connected to a
functional host, disconnecting then reconnecting the Ethernet cable
should cause momentary activity of this indicator as the link itself re
initializes. Also verify that the media type of the TC2201 and attached
switch are of corresponding types.
Verify SCSI Devices in
Windows NT
Open the NT Control Panel, select “SCSI Adapters,” and double click on
the iSCSI HBA. The SCSI devices should be listed.
3
If no devices are listed, verify the TC2201 configuration, iSCSI HBA
configuration, and cabling.
If devices are listed, verify iSCSI HBA mapping mode and device
addresses on the TC2201.
Verify Configuration3 A number of configuration changes may result in an invalid
configuration. If you are in doubt about the configuration, restore the
TC2201 to the factory default configuration and proceed to configure the
unit a step at a time, verifying the functionality of the configuration as
changes are made.
Verify Mapping3 Verify that all desired devices have been discovered and mapped. If
using Indexed mapping, try swapping to Auto-assigned to see if this
solves the problem.
Quantum TC2201 User’s Guide59
Chapter 3 Troubleshooting
Basic Verification
Verify Devices3 It may be useful to connect the SCSI target devices you are attempting to
use to the native SCSI interface to verify that the devices are functional.
SCSI target devices can be connected to a host SCSI bus to verify they are
functional.
Verify Host Configuration 3 In some cases, it may be that the iSCSI host bus adapter or host device
driver may not be working properly. Check the configuration of these
elements. It may be useful to check the release notes for the driver
provided to see if there are any specific issues or required configuration.
It may also be useful to ensure that you are using a current version of the
host bus adapter driver.
Verify HBA Device Driver
Information
Check the HBA device driver Readme.txt file for configuration specifics.
HBAs typically come with utility programs to view or change their
3
configurations.
Customer Support3 If you are unable to resolve an issue, contact your authorized service
representative and ask for customer support (see
“Contacts” on page xix).
Quantum TC2201 User’s Guide60
Appendix A
A3-Pin to DB-9 Serial Pin
Assignments
The pin assignments given for the 3-pin serial connection are in
reference to the serial receptacle on the rear panel of the TC2201.
Use an RS-232 null modem cable to connect the TC2201 to the
host system.
Table 1 RJ-11 Pin
Assignments
Quantum TC2201 User’s Guide61
Pin No.Function
Pin 1Receive Data
to TC2201
Pin 2Serial
common
(Ground)
Pin 3Transmit
Data from
TC2201
Appendix A 3-Pin to DB-9 Serial Pin Assignments
3-pin modular receptacle pin
assignments
1
2
3
F
r
o
n
t
V
e
i
w
In conjunction with the pin assignments provided for the 3-pin receptacle
on the rear panel of the TC2201, following are the corresponding pin out
assignments for a DB-9 serial connector used to connect the other end of
the serial cable to a terminal, or a computer running terminal emulation
software.
The pin assignments given in Figure A-2 for the DB-9 serial connection
are in reference to the serial connector at the end of the cable. Use an RS232 null modem cable to connect the TC2201 to the host system.
Note:To connect the Interface Controller to a host system, use the
RS-232 Serial 3-Pin-to-DB-9 cable included in the shipping
container for this product.
Figure 45 Corresponding Pin
Outs of DB-9 Connector
Pin No.Function
Pin 1No
Connection
Pin 2RX data
(Receive)
Pin 3TX data
(Transmit)
Pin 4No
Connection
Quantum TC2201 User’s Guide62
Pin 5Signal
Ground
Pin 6No
Connection
Pin 7RTS (Request
to Send), not
used
Pin 8CTS (Clear to
Send), not
used
Pin 9No
Connection
DB-9 modular receptacle pin
assignments
Appendix A 3-Pin to DB-9 Serial Pin Assignments
RJ-45 Ethernet Pin Assignments
RJ-45 Ethernet Pin Assignments1
The pin assignments given for the RJ-45 Ethernet connection are in
reference to the Ethernet receptacle on the back panel of the TC2201. The
TC2201 Ethernet connection supports the IEEE specifications for 10BASET and 100BASE-TX Ethernet standards.
Figure 46 RJ- 45 pin Assignments
Quantum TC2201 User’s Guide63
Pin No.Function
Pin 1Transmit
Out +
Pin 2Transmit
Out -
Appendix A 3-Pin to DB-9 Serial Pin Assignments
Pin 3Receive In +
Pin 4No
Connection
Pin 5No
Connection
Pin 6Receive In -
Pin 7No
Connection
Pin 8No
Connection
RJ-45 modular receptacle
pin assignments
RJ-45 Ethernet Pin Assignments
1 23456 7
8
Quantum TC2201 User’s Guide64
Appendix B
BInband SCSI-3
Commands
The TC2201 supports a set of SCSI-3 commands that can be
received inband over iSCSI. When received by the TC2201, these
commands are then executed by the TC2201 itself.
When using SCSI-3 commands to access general management
features, the commands can be sent to device LUNs that are
mapped through the TC2201.
The following is a list of the SCSI-3 commands that are supported
by the TC2201. Complete definitions of SCSI-3 commands can be
found in the SCSI-3 standard available from the American
National Standards Institute (ANSI).
General Commands2
•REPORT LUNS
•INQUIRY
Quantum TC201 User’s Guide65
Appendix B Inband SCSI-3 Commands
General Commands
General Commands2
Following is a description of a general-use SCSI-3 command. For more
information about the other general-use commands, please contact your
service representative.
The TC2201 supports the Report LUNs command. The Report LUNs
Report LUNs Command2
command will return a list of Logical Unit Numbers (LUNs) that can
receive commands. The format of the report LUNs
command is shown in Table B-1.
Table 2 Format of Report LUNs
Command
Bit
Byte
0Operation Code ( 0xA0)
1Reserved
2Reserved
3Reserved
4Reserved
5Reserved
6(MSB)
7Allocation Length
8
9(LSB)
10Reserved
11Control Byte
76543210
The TC2201 returns the LUN Parameters as defined in B-2.
Quantum TC201 User’s Guide66
Appendix B Inband SCSI-3 Commands
General Commands
Table 3 Report LUNs Parameter
List
Bit
Byte
0(MSB)
1LUN list length
2
3(LSB)
4Reserved
5Reserved
6Reserved
7Reserved
0-7First LUN
0-7Last LUN
76543210
LUN list
:
Note:The LUN list length is the number of LUNs times 8.
All LUNs are reported and will appear in the host’s map.
Inquiry Command2 The format of the Inquiry Command is shown in Table B-3.
Table 4 Format of LUN Inquiry
Command
Quantum TC201 User’s Guide67
Bit
Byte
0Operation Code (12h)
1ReservedEVPD
2Page Code or Operation Code
76543210
Appendix B Inband SCSI-3 Commands
General Commands
3Reserved
4Allocation Length
5Control
The TC2201 returns the LUN Inquiry Data as defined in Table B-5.
EVPD Page 0x802
If the EVPD bit is set and the Page Code is 0x80 the unit serial number page
is returned. The format of this page is shown in
table 5.
Table 5 Format of EVPD Page
0x80
Bit
765432 1 0
Byte
0Device Type (0ch)
1Page Code (80h)
3Reserved
4Page Length
5
…
Serial Number
20
The serial number field is a sixteen-byte left justified ASCII string.
Device Identification Page 0x832
If the EVPD bit is set and the Page Code is 0x83 the device identification
page is returned, as described in SPC-2 section 8.4.4.
Table 6 TC2201 LUN Inquiry
Data
ItemValue
Peripheral Qualifier0x00
Quantum TC201 User’s Guide68
Appendix B Inband SCSI-3 Commands
General Commands
Peripheral Device Type0x0C - Indicates Router/
Router function
RMB0x00
Device Type Qualifier0x00
ISO Version0x00
AENC0x00
TrmIOP0x00
Response Data Format0x02 - SCSI-2 Inquiry Data
Format
Additional Length0x20
RelAdr0x00
Wbus320x00
Wbus160x00
Sync0x00
Linked0x00
CmdQue0x00
SftRe0x00
Vendor ID“CROSSRDS”
Product ID“TC2201 router”
Revision Level“XXXXX”
The TC2201 will only reply to a SCSI Inquiry when using 8-byte LUN
field of 0x00's.
Note:The Revision Level comes from the last four characters of the
build string, which appears in the headings for most menu
screens.
Quantum TC201 User’s Guide69
Appendix B Inband SCSI-3 Commands
Vendor Unique Commands
Vendor Unique Commands2
The TC2201 supports a set of vendor unique commands. Table 7 below
provides an overview of these commands. For more information about
these vendor unique commands, please contact your service
representative.
Table 7 Vendor Unique
Commands
CommandDescriptionDevice Type
E7Initialize Element StatusTape / Medium Changer
B8Read Element StatusTape / Medium Changer /
Communications
2EWrite and VerifyDisk / Write Once, Read Multiple /
Optical Memory
2FVerifyDisk / Write Once, Read Multiple / CD-
ROM / Optical Memory
A5Move MediumTape /Medium Changer / Sequential
Access / CD-ROM
Quantum TC201 User’s Guide70
Appendix C
CUsing the Command Line
Interface
This chapter describes specific configuration options available from the
Command Line Interface (CLI).
The TC2201 allows the user to access many configuration settings
through the CLI. Among these settings are:
•Baud rate of the serial port
•Ethernet IP and MAC addresses
•Device Mapping
•Trace level settings
All of the above settings may be changed and saved.
Note:Unless otherwise indicated, configuration changes take effect
when the unit next powers on or reboots.
Quantum TC2201 User’s Guide71
Power Up Messages
Power Up Messages3
When you press the TC2201’s power switch to the ‘ON’ position (marked
with a ‘
the terminal or terminal emulation program for the serial port (See “
Port Settings on page 14), or the Telnet utility for Telnet sessions.
A series of power-up self tests are performed while the TC2201 starts
(which can take up to 2 minutes), and messages related to these tests will
be visible from the serial port. If completed successfully, the main menu
will appear, as shown in Figure 7-1.
I’ symbol), a series of messages similar to the following appear on
Serial
Note:The illustrations in this chapter use Xs to represent numeric
values for certain data fields, such as the product release
version and the revision of firmware.
Note:For the serial port, if you do not see messages over the
Command Line Interface, you may need to re-check your
computer’s serial port settings.
The main menu appears as follows:
Quantum TC2201 User’s Guide72
Table 8 Main menu
Quantum TC2201 Router
X.XX.XXXX XXXXXX XXXXXXXXXXXXXX
07/26/2005 18:37:08
1) Perform Configuration
2) System Utilities
3) Display Trace and Assertion History
4) Reboot
5) Advanced Software Licensed Features
6) Download a New Revision of The Firmware
Command >
The main menu allows for various operations to be performed on the
TC2201.
Power Up Messages
•Select 1 to access TC2201 configuration settings. This option is
described later in this chapter.
•Select 2 to access system utilities information and settings. This
option is described later in this chapter.
•Select 3 to display trace and assertion history. This option is
described later in this chapter.
•Select 4 to reboot the TC2201. A confirmation message will appear
verifying you want to do this. If you enter N for No, you are returned
to the System Utilities menu. If you enter Y for Yes, the TC2201 will
restart. This option is further described later in this chapter.
•Select 5 to access the Advanced Software Licensed Features menu.
This option is described later in this chapter.
•Select 6 to download a new revision of the firmware. A confirmation
message will appear verifying you want to do this. If you enter N for
No, you are returned to the Main menu. If you enter Y for Yes, the
TC2201 begins accepting firmware data from the serial port. This
option is further described later in this chapter.
Quantum TC2201 User’s Guide73
Perform Configuration
Perform Configuration3
The Perform Configuration menu allows the administrator to configure
the various options on the TC2201. For most configuration changes to
take effect, you must reboot the TC2201.
Note:Menus are not case sensitive. You can enter uppercase and
lowercase characters interchangeably whenever menus
indicate letters as choices.
Table 9 Configuration
menu
Configuration Menu
X.XX.XXXX XXXXXX XXXXXXXXXXXXXX
07/26/2005 08:56:22
1) User Settings
2) Baud Rate
3) Ethernet
4) iSCSI
5) Parallel SCSI
6) Parallel SCSI Buffered Tape Write
7) Device Mapping
8) Trace and Event Log Settings
9) Real-Time Clock
A) Save Configuration
B) Restore Last Saved Configuration
C) Reset and Save Configuration to Factory Defaults
X) Return to main menu
Quantum TC2201 User’s Guide74
Perform Configuration
User Settings
Configuration
Table 10 User
Settings Configuration
Menu
This menu changes security settings, including the user name and
password. User names and passwords should be unique and kept
3
confidential and it is recommended to use a combination of letters and
numbers when creating user names and passwords. The default values
are “root” for user name and “password” for password.
User Settings
X.XX.XXXX XXXXXX XXXXXXXXXXXXXX
07/26/2005 08:56:22
Current Username : root
1) Change Username
2) Change Password
X) Return to previous menu
Note: In the event that either or both the user name and password
are forgotten, it is possible to reset the user name and
password to their default values by resetting the TC2201 to
factory defaults. Note that resetting to factory defaults from
the serial port will also reset all other configuration settings to
factory defaults, as well as erase all current maps. It is
recommended to capture a copy of the system report
(available from the System Utilities Menu) in order to make
reconfiguration easier. If a backup configuration file was
previously saved (as described in Chapter 8), this file can also
make the reconfiguration process much easier.
Baud Rate
Configuration
This menu changes the baud rate used on the serial port. Select 1 through
5 for the appropriate baud rate setting. The default setting for the baud
3
rate is 115200.
Quantum TC2201 User’s Guide75
Perform Configuration
Table 11 Baud Rate
Configuration Menu
Baud Rate Configuration Menu
X.XX.XXXX XXXXXX XXXXXXXXXXXXXX
07/26/2005 08:56:22
1) 9600 2) 19200
3) 38400 4) 57600
5) * 115200
X) Return to previous menu
Ethernet
Configuration
Note:
The asterisk (*) symbol indicates the current setting for the baud rate.
This option allows for setting up the Ethernet network settings for the
management port including DHCP configuration, IP address, subnet
3
mask, gateway, Ethernet MAC address, DNS settings, and Ethernet MTU
size.
Quantum TC2201 User’s Guide76
Perform Configuration
Table 12 Figure 7-5:
Ethernet Configuration
Menu
Ethernet Configuration Menu
X.XX.XXXX XXXXXX XXXXXXXXXXXXXX
07/26/2005 08:56:22
Port Type : 10-100 Ethernet
IP Address : 192.168.100.159 [DHCP Enabled]
Subnet Mask : 255.255.255.0
Gateway(s) :
MAC Address : 00:E0:02:E3:13:94
Ethernet Mode : 10/100Mbps (Auto-Neg)
Ethernet MTU Size : 1500
1) Toggle DHCP Configuration
2) Change IP Address
3) Change Subnet Mask
4) Change Gateway
5) Change Ethernet MAC Address
6) Change DNS Settings
7) Change Ethernet MTU Size
X) Return to previous menu
Command, <enter> for next port >
Select the Enter key to toggle to the next Ethernet port, such as to
configure settings for one of the iSCSI ports.
•Select 1 to toggle the DHCP setting. This setting enables/disables
support for Dynamic Configuration Protocol. When enabled, the
TC2201 will retrieve a dynamic IP address from a DHCP server
located on the Ethernet network that the TC2201 is connected to.
Once DHCP is enabled, it is necessary to
configuration and
reboot the TC2201 before an IP address will be
save the current
requested from the DHCP server. Use the following four steps:
Quantum TC2201 User’s Guide77
Perform Configuration
1 Select X Return to previous menu
2 Select A Save Configuration
3 Select X Return to previous menu
4 Select 4 Reboot
After the TC2201 finishes rebooting, the Main Menu will appear on the
serial port but, for Telnet, a new session will need to be opened to
continue configuring the TC2201. DHCP status can be verified from the
Ethernet Configuration Menu where DHCP Configuration is indicated as
“Enabled” if DHCP has been successfully activated. Note that the IP
address may also appear different than the former non-DHCP IP address.
Note:To use the DHCP feature, a DHCP server must be operational on the
Ethernet network used by the TC2201. If the DHCP feature is used
when there is no DHCP server, the standard for DHCP requires that
the TC2201 wait three minutes for a response from a DHCP server
before timing out.
Your DHCP server may allow you to set up a lease reservation for an IP
address by providing the server with the Ethernet MAC address of the
TC2201. This sets the DHCP server to always provide the same IP address
to the TC2201. This setup can be useful for remote management of the
TC2201 via Telnet or Visual Manager. Because the method of setting up a
lease reservation varies depending on the DHCP server being used, it is
recommended you contact your Network Administrator for assistance.
For more information about configuring DHCP, see Appendix D of this
manual.
•Select 2 to change the IP address of the TC2201. The default setting
for the Ethernet port is 1.1.1.1. The default setting for iSCSI Port 0 is
169.254.1.1. The default setting for iSCSI Port 1 is 169.254.1.2.
•Select 3 to change the IP subnet mask for the TC2201. The default for
this setting is 255.255.255.0.
•Select 4 to change the gateway for the Ethernet network of the
TC2201.
•Select 5 to change the Ethernet physical address, or MAC address, of
the TC2201. Ethernet physical addresses are always assigned to
Ethernet adapters by the manufacturers.
Quantum TC2201 User’s Guide78
•Select 6 to open the Change DNS Settings Menu. When DHCP is
disabled, this menu can be used to assign the DNS server IP address
and DNS domain.
Table 13 Change
DNS Settings Menu
Change DNS Settings Menu
X.XX.XXXX XXXXXX XXXXXXXXXXXXXX
07/26/2005 08:56:22
DNS Configuration - Port 1
DNS Server IP Address : XXX.XXX.XXX.XXX
DNS Domain : server.company.com
1) Change DNS Server IP Address
2) Change DNS Domain
Perform Configuration
X) Return to previous menu
•Select 1 to change the DNS Server IP Address. The IP address
should be similar in form to XXX.XXX.XXX.XXX where each XXX
represents an integer in the range of 1 to 255.
•Select 2 to change the DNS Domain. The text
“server.company.com” shown above is an example of how a
DNS Domain name could appear.
•Select 7 to change the Maximum Transmission Unit (MTU) for
Ethernet. This setting can be configured for 1500 or 9000 byte frames.
The Ethernet Management port is permanently set to 1500 and cannot
be changed. The default setting for the iSCSI ports is also 1500 but a
value of 9000 can be configured for jumbo frame support for iSCSI
frames.
Quantum TC2201 User’s Guide79
Perform Configuration
iSCSI
Configuration
Table 14 iSCSI
Configuration Menu
This menu allows for setting the iSCSI configuration.
•Select 1 to toggle authentication between Enabled and Disabled. The
default setting is Disabled. When set to Enabled, CHAP
authentication for iSCSI is enabled.
•Select 2 to configure CHAP authentication. This menu item appears
when menu item 3 above is toggled to Enabled. When this menu item
is selected, the names and secrets for CHAP authentication can be
configured. These settings must match the same settings on hosts that
need to log into the target devices. Host settings can be set in the
Microsoft iSCSI Initiator for Windows systems, or from the iSCSI
initiator available in Linux or other operating systems.
Quantum TC2201 User’s Guide80
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