QUALCOMM Globalstar
GSP-1600 Tri-Mode Phone
User Guide
Info
Send
ghi
prs
*
Clr
End
abc
1
4
7
def
2
3
jkl
mno
5
6
tuv
8
wxyz
9
+
0
#
pwr
This guide is based on the production version of the QUALCOMM Globalstar
GSP-1600 Tri-Mode Phone. Softwarechanges may have occurred after this printing.
QUALCOMM reserves the right to make changes in technical and product
specifications without prior notice.
QUALCOMM Incorporated
5775 Morehouse Drive, San Diego, CA 92121-1710
Document Number 80-98153-1ENRev-
Model Number CKABP0001
Copyright 1999 Q UALCOMM® Incorporated
All rights reserved.
QUALCOMM® is a registered trademark of QUALCOMM Incorporated.
Digital by QUALCOMM® is a registered trademark of QUALCOMM Incorporated.
SMART KEY™ is a trademark of QUALCOMM Incorporated.
Globalstar™ is a trademark of Loral Qualcomm Satellite Services, Inc.
Printed in the United States of America
Cautions and Warnings
Caution
Caution
Warning
Only use the batteries, antennas, and chargers provided by
QUALCOMM. The use of any other type may be dangerous.
Warning
Allow only authorized personnel to service the phone and its
accessories. Unauthorized service can invalidate the warranty.
Any changes or modifications to this equipment not expressly
approved in this document could void your warranty and your
authority to operate this equipment.
Avoid exposing the phone and accessories to rain or other
liquids. If the phone gets wet, turn the power off immediately
and remove the battery pack. See B attery Care and Maintenance,
page 53, for more information.
Note
Whenusing the QUALCOMMGlobalstarTri-ModePhone near a
televisionor radio, the phone can cause interference. Regulatory
agencies in your area, such as the United States Federal
Communications Commission (FCC) or Canadian Industry
Canada (IC), can require you to stop using the phone if such
interferencecannotbeeliminated.Ifyouneed assistance, contact
your satellite or cellular s ervice provider.
iii
iv
Contents
Getting Started ..........................................................................................1
Understanding your phone ...................................................................1
Contacting customer service .................................................................1
Solving problems ....................................................................................1
Understanding this guide ......................................................................1
Preparing for satellite calls ...................................................................2
Making satellite calls ............................................................................3
Making cellular calls .............................................................................3
Answering calls ......................................................................................4
Ending calls ............................................................................................4
Displaying your phone number .............................................................4
Phone Basics ...............................................................................................5
Phone features and keypad .................................................................5
Display indicators ..................................................................................7
Security module .....................................................................................8
Antenna basics .......................................................................................8
Calling Basics .............................................................................................9
Turning the phone on ............................................................................9
Turning the phone off ............................................................................9
Standby mode .......................................................................................9
Power save mode .................................................................................10
Entering numbers ................................................................................10
Making emergency calls ......................................................................10
Redialing a call ....................................................................................11
Muting a call ........................................................................................11
Possible service provider services .......................................................11
Menu Basics ..............................................................................................13
Accessing main menu ..........................................................................14
Navigating and using menus ..............................................................14
Phone Book Menu ...................................................................................15
Entering letters and other characters ................................................15
Entering pauses ...................................................................................16
Saving entries ......................................................................................16
Finding entries .....................................................................................17
Editing entries .....................................................................................17
Erasing entries ....................................................................................18
Making entries secret ..........................................................................18
Viewing numbers .................................................................................18
Prepending numbers ...........................................................................19
Sending tones .......................................................................................19
Speed dialing ........................................................................................19
One-touch dialing ................................................................................20
Call History Menu ...................................................................................21
Accessing call history list ....................................................................21
Viewing call history details .................................................................22
v
Messages Menu ........................................................................................23
Voice messages .....................................................................................23
Text messages ......................................................................................24
Features Menu .........................................................................................27
Key Guard ............................................................................................27
Scratchpad ...........................................................................................27
Call Info Menu ..........................................................................................29
Last Call ...............................................................................................29
Home Calls ...........................................................................................29
Roam Calls ...........................................................................................29
Recent Calls .........................................................................................30
All Calls ................................................................................................30
Resetting call counters ........................................................................30
Security Menu .......................................................................................31
Locking the phone ................................................................................31
Restricting the phone ..........................................................................32
Entering a new lock code .....................................................................32
Entering priority numbers ..................................................................32
Erasing call history list .......................................................................33
Erasing phone book entries ................................................................. 33
Erasing SMS messages .......................................................................33
Resetting preferences ..........................................................................33
Entering PIN ........................................................................................34
Preferences Menu ..................................................................................35
Sounds ..................................................................................................35
Display .................................................................................................37
Alerts ....................................................................................................41
Calling ..................................................................................................42
System Menu ............................................................................................45
Status ...................................................................................................45
Force System Reacquisition ................................................................46
Version .................................................................................................46
Service Provider Select ........................................................................46
Service Provider ...................................................................................49
Territory ...............................................................................................49
Manual Mode .......................................................................................49
Auto Mode ............................................................................................50
NAM Select ..........................................................................................51
Battery Care and Maintenance ............................................................53
Battery .................................................................................................53
Battery care and charging ...................................................................53
Battery chargers ..................................................................................54
Low battery ..........................................................................................54
Battery removal ...................................................................................55
Battery replacement ............................................................................55
Safety Information ..................................................................................57
Exposure to radio frequency signals ...................................................57
Antenna care ........................................................................................57
Phone operation ...................................................................................57
Driving .................................................................................................58
Electronic devices ................................................................................58
vi
Aircraft .................................................................................................59
Blasting areas ......................................................................................59
Potentially explosive atmospheres .....................................................59
For vehicles equipped with a n air bag ................................................59
Accessories ................................................................................................61
Battery .................................................................................................61
Leather case ......................................................................................... 61
AC wall charger ...................................................................................61
Universal travel charger ..................................................................... 61
Cigarette lighter adapter ....................................................................61
Data cable ............................................................................................61
Hands-free car kit ................................................................................62
Troubleshooting ......................................................................................63
vii
viii
Getting Started
It is very important that you read this section because your tri-mode phone
is unique – it combines satellite technology and cellulartechnology in one
phone. For more detailed information on usage, refer to the other sections
in this guide. If you need further assistance, see Solving problems, page 1.
Understanding your phone
Consider your phone as “two phones in one” because it requires operation
in two distinct ways to make and receive two different types of calls:
■ Satellite calls – Calls made via satellite. This is known as Globalstar
satellite mode.
■ Cellularcalls– Calls madeby cellular phone t echnology. There aretwo
cellular modes: digital mode and analog mode.
Tip
The calling mode has probably been preset on your phone. To
viewor changethe currentsetting, set your mode preference (see
Auto Mode, page 50) so the mode is automatically selected when
you turn your phone on (see Manual Mode, page 49).
Contacting customer service
Getting Started
You may have different service providers for Globalstar satellite service
and cellular service. Contact the appropriate service provider for customer
service.
Solving problems
Ifyou have problems usingyour phone, see Troubleshooting,page 63. If you
still have t rouble, contact your satellite or cellular service provider.
Understanding this guide
These conventions or representations are used in this guide:
Type of Action Example Action
Key Presses
Press .
Pwr
Press and hold .
UsingSMART
KEYS™
Press book.
Scrolling Scroll to select
“yes” or “no.”
Press key briefly.
Press key for more than one
Pwr
second.
Press the SMART KEY
underthe appropriate word on
the screen.
Press either the volume
buttons on the side of the
phone or and .
*
#
1
Preparing for satellite calls
■ Ifthe securitymoduleis notproperly installed, youcan onlymake calls
to emergency numbers and you cannot receive calls. Your satellite
service provider installs and maintains the security module (see
Security module, page 8, for more information).
■ Charge and properly install the battery. See Battery Care and
Maintenance, page 53.
■ Rotate t he Globalstar satellite antenna located on the back of the
phone (see Phone features and keypad, page 5). You do not need to
pushorpull the antennabecauseit automatically extends as yourotate
it and automatically retracts when stored.
■ Move the antenna to its optimal position (pointing straight up to the
sky) until it sets into one of two positions. You cannot make or receive
a satellite call with the Globalstar satellite antenna stored.
Right Left
Correct
2
Incorrect
■ Position yourself outdoors so that your view of the sky is clear to
prevent dropped calls. For best performance, move away from tall
obstacles such as buildings or trees. If you have a clear view of the
sky, the satellites will have a clear view of you and the phone. The
phone will not operate inside a buildingnor a vehicle unless you are
using the car kit.
IncorrectCorrect
Incorrect
Incorrect
without car kit
GettingStarted
Making satellite calls
1. Rotate the satellite antenna (see Preparing for satellite calls,
page 2).
2. Press and hold to turn your phone on.
3. If your phone is in cellular mode, select Globalstar satellite mode by
pressing and holding to display the mode menu. Then press
2
abc
for Globalstar.
4. Enterthephone number thatyouwant to call.To makeinternational
calls, see International dialing, page 11.
Note
When using the keypad or viewing the screen in Globalstar
satellite mode, keep the antenna pointing up to maintain
service.
5. Press . A message displays if the phone is locked, if the phone
SEND
number is restricted, or if there is another problem.
Pwr
*
3
Making cellular calls
1. Press and hold to turn your phone on.
Pwr
2. If your phone is in Globalstar satellite m ode, select digital or analog
mode by pressing and holding to display the mode menu. Then
press either for Digital or for Analog.
3def
*
4ghi
3. Fully extend the cellular antenna.
GLOBALSTAR
|menu | |book |
Info Clr
abc def
1
jkl mno
ghi
4
tuv
pqrs wxyz
7
+
*
i
EndSend
2
3
5
6
9
8
#
0
Pwr
GLOBALSTAR
|menu | |book |
Info Clr
abc def
1
jkl mno
ghi
4
tuv
pqrs wxyz
7
+
*
i
EndSend
2
3
5
6
9
8
#
0
Pwr
4. Enter the phone number that you want to call.
5. Press . A message displays if the phone is locked, if the phone
SEND
number is restricted, or if there is another problem.
Answering calls
When you receive a call, the phone rings, the indicator light flashes, and
“Incoming Call” flashes on the screen until you answer the call.
T o answer a call
■ Do one of the following:
❑ Press .
❑ From standby mode, press any key except or if Any-Key
Answer is set to “on” (see Any-Key Answer, page 43).
SEND
Pwr
END
Ending calls
■ Press . The total time of the call displays.
END
Displaying your phone number
■ Turn your phone on, and the phone number briefly displays.
■ From standby mode, press .
4
Info
Learn about these topics in this section:
■ Phone features and keypad
■ Display indicators
■ Security module
■ Antenna basics
Phone features and keypad
Phone Basics
Phone Basics
1
13
2
21
i
4
GLOBALSTAR
| menu | | book |
3
14
15
5
22
23
10
11
12
6
7
8
9
Info Clr
abc def
1
2
jkl mno
ghi
4
5
tuv
pqrs wxyz
8
7
+
*
0
16
EndSend
17
3
6
9
#
Pwr
18
19
20
21
1. Light indicator – Flashes when turning phone on or when receiving
incomingcalls.
2. Earpiece
3. Volume buttons – Adjust volume levels. Scroll through the menu items
if a scroll arrow displays. Move the cursor when editing alphabetic
characters or digits.
5
4. SMART KEY options – Select the option on the screen by pressing the
i
SMART KEY below it.
5. SMART KEYS – Press the SMART KEY to select theappropriate
option on the screen.
6. Information key – Insert pauses and h yphens. Additional help is
available if displays on the screen. Displays phone number and
current service provider.
7. Send key – Originate or answer a call. Also used for features such as
call waiting.
8. Message key – Access text messages and voice mail notifications. See
Messages Menu, page 23.
9. Punctuation key – Add punctuation or spaces when entering letters.
10. Internationaldialing or plus (+) key – Make international calls (see
Internationaldialing, page 11).
11. Mode select – Press and hold to manually select Globalstar satellite,
digital, an alog, or auto mode (see Manual Mode, page 49).
12. Security module – Required to activate phone for Globalstar satellite
service (see Security module, page 8).
13. Cellular antenna
14. Display indicators– Show phone and battery status (see Display
indicators, page 7).
15. Screen
16. Clear key – Delete characters (see Entering numbers, page 10, and
Entering letters and other characters, page 15). Return to previous
screen.
17. End key – End a call.
18. Scroll keys– Scroll through menu items if ascroll arrowdisplays on the
screen. Move cursor.
19. Power key – Turn the phone on or off.
20. Microphone
21. Globalstar satellite antenna (see Preparingfor satellite calls, page 2).
22. Battery
23. Battery release latch
6
Display indicators
i
The indicators on the screen show the status of the phone and the battery
charge level at a quick glance.
Looking for
Globalstar
Service...
| menu | | book |
i
Phone operating in Globalstar satellite mode
D
Phone operating in digital mode
Phone operating in analog m ode if or do not display
D
Signal strength ranging from a strong signal (four lines) to an
extremely weak signal (one line)
Call in progress
No service available. If service is unavailable, the phone sounds
a beep when you try to make a call.
Roaming for service outside home area
Text message received
Voice mail notification received
Battery charge. Ranges between four diagonal bars (full charge)
to one bar (minimal charge)to no bars and blinking (no charge).
Phone Basics
Help available; press
Info
Designates the menu option currently selected
Indicates that you can scroll between screens using the volume
buttons or and
#
*
Indicates that the text message is locked
Indicates that the text message is unlocked
7
Security module
Caution
The security module activates your phone when in Globalstar satellite
mode. It is located on the lower left side of the front of the phone. The
security module that comes with your phone works only with that phone
and is not interchangeable.
Do not remove the security module.
When in Globalstar satellite mode, the security module must be properly
installedto make or receive calls. If it is notproperlyinstalled,you canonly
make calls to emergency numbers. For more information, contact your
satellite service provider, who installs and maintains the security module.
Antenna basics
Phone performance depends on thestrength ofthe signalit receives. As you
fullyextend thecellular antenna or rotate the Globalstar satelliteantenna,
the signal strength indicator shows the strength of the signal received in
thatparticularantennaposition.Youcannotmake or r eceive asatellitecall
with the Globalstar satellite antenna stored.
It is important to use the antennas properly for the best performance.
Follow these guidelines for the Globalstar satellite and cellular antennas:
■ Never hold the phone by the antenna.
■ Do not use the phone if either antenna is damaged, unless you are
using it with the car kit.
For more information on how to use the antennas, see Preparing for
satellitecalls, page 2, and Making cellularcalls, page 4.
8
Calling Basics
Learn about these topics in this section:
■ Turning the phone on and off
■ Standby and power save modes
■ Entering numbers
■ Making emergency calls, redialing, and muting
■ Possible service provider services (international dialing, call waiting,
three-way calling, and caller ID)
Turning the phone on
1. Make sure that the battery is charged and properly installed (see
Battery chargers, page 54, and Battery replacement, page 55).
2. Press and hold until the indicator light illuminates(about one
second). The phone is now in standby mode (see Standby mode, page 9)
and starts looking for service. The message that displays on the screen
depends on the service mode selected (see Manual Mode, page 49).
Turning the phone off
Pwr
Calling Basics
1. Press and hold until “PoweringOff” displays.
2. Release .
Pwr
Pwr
Note
Ifyou press for less thanone second, the phonedoesnot turn
Pwr
off.
Standby mode
After you turn the phone on, it is in standby mode while it looks for and
finds service. The followingscreens show the message that displays when
looking for service depending on the service mode selected (see Manual
Mode, page 49):
After your phone finds service, your banner, the date and time, and the
appropriate icons display.
Note
The date and time may not be available in all modes of service.
9
Power save mode
Power save mode maximizes the battery life. Your phone switches to power
save mode after repeated attempts to find service. The following message
displays when service is not found and your phone i s in power save mode:
Service Not
Found, press
key to retry
| menu |
| book |
To return to standby mode, press any key. See Deep Sleep, page 44, for
more information on setting power save durations.
Entering numbers
T o enter numbers
1. From standby mode, enter the numbers.
2. Do one of the f ollowing:
■ Press to place the call.
■ Press save to save the number in the phone book.
T o edit numbers
■ Move the cursor by pressing the volume buttons.
Note
You cannot use or to move the cursor when
enteringor editingnumbers because thesekeys are used to enter
#or*.
SEND
*
#
T o delete numbers
■ Press to delete one previous character at a time.
■ Position the cursor over a number (press the volume buttons), and
■ Press and hold todelete the entire entry.
Clr
Clr
press to delete.
Clr
Making emergency calls
Locking or restricting the phone does not prevent you from making calls to
emergency numbers. Contact your satellite or cellular service provider for
emergency numbers.
To make an emergency call
1. Entertheemergencynumber(forexample,911).
2. Press .
10
SEND
Redialing a call
T o redial the last outgoing number
■ Press .
SEND
Muting a call
While you are on a call, you can mute the microphone so that the caller
cannot hear you.
T o turn mute on
■ Press mute. The word “Mute” replaces the word “Time” on the
screen until you end the call or turn mute off.
T o turn mute off
■ Press mute. The word “Time” replaces the word “Mute” on the
screen.
Possible service provider services
International dialing
To make international calls in Globalstar satellite mode
1. Enter the international access code, the country code, and the phone
number.
+
Shortcut: Press and hold until a plus (+) displays on the screen,
and then enter the country code and phone number.
2. Press .
SEND
If international dialing is supported in your network, contact your satellite
service provider for more information.
Call waiting
Call waiting lets you know that you are receiving an incoming call by
sounding a beep. For instructions on how to use call waiting, contact your
satellite or cellular service provider.
Three-way calling
Three-way calling allows you to talk to two callers the same time. For
instructions on how to use three-way calling, contact your satellite or
cellular service provider.
0
Calling Basics
11
Caller ID
Caller ID displays an incoming call’s phone number on the screen, if
available. If the phone number of the caller matches one stored in your
phone book, the name also displays with the number.
For more information on caller ID, contact your satellite or cellular service
provider.
12
Menu Basics
Learn how to access and navigate through the phone menus in this section.
The phone menus are designed so that you can easily access and navigate
through them. The following road map shows the various menus on the
main menu, which is accessed by pressing menu.
7
1
Phone Book
| view |
| options |
2
Call Hist
Messages
3
Features
4
Call Info
5
6
Security
| <word> | = SMART KEY
1
| find |
1
Name
2
Phone Number
3
1
Edit
2
Erase
Secret
3
View Number
4
5
Prepend
6
Send Tones
| view |
| text |
1
Key Guard
Scratchpad
2
Last Call
1
Home Calls
2
3
Roam Calls
4
Recent Calls
5
All Calls
Lock Phone
1
Restrict Phone
2
Enter New Code
3
Enter Priority Numbers
4
Erase Call History
5
6
Erase Phone Book
7
Erase SMS
8
Reset Preferences
Enter PIN
9
Legend:
<feature> = menu option
Location
| voice |
Preferences
1
Sounds
Display
2
Alerts
3
Calling
4
8
System
1
Status
2
Force System Reacquisition
3
Version
4
Service Provider Select
5
Service Provider
6
Territory
7
Manual Mode
8
Auto Mode
9
NAM Select
1
Ringer Type
2
Ringer Volume
3
Earpiece Volume
Key Beep Sound
4
Key Beep Volume
5
Key Beep Length
6
7
Mute Stereo
1
Backlight
2
Banner
3
Show Time
4
Auto Hyphen
5
Globalstar Time Zone
1
Fade
2
Minute
3
Service Change
New Message
4
1
Auto Answer
2
Auto Redial
One-Touch Dial
3
Any-Key Answer
4
5
Deep Sleep
Send PIN
6
1
2
3
4
1
2
3
4
1
2
3
Known List
Preferred List
Prohibited List
Force Service
Provider Selection
Auto Mode
Globalstar
Digital
Analog
Auto NAM
Set NAM
Set System
Menu Basics
13
Accessing main menu
1. Turn the phone on. The phone is now in standby mode (see Standby
mode, page 9).
2. Press menu and the first three mainmenu itemsdisplay. If scroll
arrows display on the screen, you can scroll between screens to access
additional menu options.
Each main menu item is explained in sequential order in separate
sections of this guide.
Main Menu
1
Phone Book
2
Call Hist
3
Messages
Main Menu
4
Features
5
Call Info
Security
6
Main Menu
Preference
7
8
System
page 15
page 21
page 23
page 27
page 29
page 31
page 35
page 45
Navigating and using menus
T o navigate the menus
■ To access additional menu items when a scroll arrow displays on the
screen, press the scroll keys.
■ To select a menu item, press the corresponding number.
To save changes or a setting
■ Press ok.
To return to previous screen without saving changes
■ Press .
To return to main menu without saving changes (if
■ Press .
Clr
END
not
on a call)
To return to main menu without saving changes (if on a call)
■ Press repeatedly.
14
Clr
Phone Book Menu
1
Phone Book
| view |
| options |
Learn about using the phone book, entering letters and other characters,
entering pauses, speed dialing, and one-touch dialing in this section.
Entering letters and other characters
T o enter letters and other characters
1. Press a key repeatedly to display the letters in uppercase, then
2. Do one of the f ollowing:
3. Press ok after you enter the name.
To edit letters and other characters
■ Movethe cursor by pressing or or by pressing thevolume
| find |
1
Name
2
Phone Number
3
1
Edit
2
Erase
Secret
3
View Number
4
5
Prepend
6
Send Tones
Location
lowercase,andfinally the number. Forexample,if you repeatedlypress
3def
, the following characters display:
DEFdef3
■ Enter the next character if it is on a different key.
■ If the next character is on the same key, move the cursor forward
by pressing or the down volume button.
buttons.
#
*
#
To delete letters and other characters
■ Position the cursor over a letter or character, and press to delete.
■ Press to delete previous letters or characters one at a time.
■ Press and hold todelete the entire entry.
Clr
Clr
Clr
T o enter spaces
■ Press or the down volume button.
#
To enter punctuation or spaces
■ Press repeatedly, and the punctuation or space displays in the
1
following order:
– <space> @ & ( ) : . ‘ # * , 1
Phone Book Menu
15
Entering pauses
When using automated phone services, such as voice mail or online
banking, you can use pauses when entering a series of numbers. You can
also enter pauses manually, or you can save pauses in phone book entries.
Each pause counts as one character. There are two types of pauses:
■ HardPause –Stops untilyou press resumetosendtherestofthe
number sequence.
■ Timed Pause – Stops for two seconds and then resumes automatically.
Note
If Auto Hyphen is set to “on” a nd you manually enter pauses,
Auto Hyphen is temporarily set to “off.”
To enter pauses when entering numbers
1. Press and the following displays on the screen:
Info
abc
i
2
1
ardPause
2
imePause
3
- Hyphen
2. Press for Hard Pause or for Timed Pause. displays for
1
hard pauses and displays for timed pauses.
3. Continue entering numbers.
Saving entries
The phone saves up to 99 entries. Each entry contains a name (up to 12
characters) and phone number (up to 32 numbers) stored in location
numbers 1 through 99. See Entering numbers, page 10.
You can also save pauses in phone book entries when automated phone
services, such as voice mail or online banking, require personal
identification or account numbers. See Entering pauses, page 16.
T o save entries
1. Do one of the f ollowing:
■ Select a number from the scratchpad (see Scratchpad, page 27).
■ Select a number on the call history list.
■ Select a number on the screen, such as Caller ID.
■ Enteraphonenumberfromstandbymode.
16
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