Qualcomm GSP-1600 User Manual
QUALCOMM Globalstar
GSP-1600 Tri-Mode Phone
User Guide
This guide is based on the production version of the QUALCOMM Globalstar
GSP-1600 Tri-Mode. Software changes may have occurred after this printing.
QUALCOMM reserves the right to make changes in technical and product
specifications without prior notice.
5775 Morehouse Drive, San Diego, CA 92121-1714
Copyright© 1999-2000 QUALCOMM® Incorporated
This technology was exported from the United States Government. Diversion
QUALCOMM® is a registered trademark of QUALCOMM Incorporated.
Digital by QUALCOMM® is a registered trademark of QUALCOMM Incorporated.
SMART KEY™ is a trademark of QUALCOMM Incorporated.
Globalstar™ is a trademark of Loral Qualcomm Satellite Services, Inc.
All other trademarks and registered trademarks are the property of their respective
QUALCOMM Incorporated
Document Number 80-98153-2EN Rev-
All rights reserved
contrary to U.S. law prohibited.
owners.
Printed in the United States of America
Contents
Cautions and Warnings .........................................................................vii
Getting Started .................................. ........................................................1
Understanding your phone ...................................................................1
Contacting customer service .................................................................1
Solving problems ....................................................................................1
Understanding this guide ......................................................................1
Manually selecting call mode ..................................................... ..... ......2
Preparing for satellite calls ...................................................................2
Making satellite calls ............................................................................4
Making cellular calls .............................................................................4
Making data calls ..................................................................................5
Receiving satellite or cellular calls .......................................................5
Ending calls ............................................................................................6
Displaying your phone number .............................................................6
Phone Basics ...............................................................................................7
Phone features and keypad ...................................................................7
Display indicators ..................................................................................9
Security module ............ ...... ..... ...... ..... .................................................10
Antenna basics ..................................................................................... 10
Information key ...................................................................................10
Calling Basics ...........................................................................................11
Turning the phone on ..........................................................................11
Turning the phone off ..........................................................................11
Standby mode .....................................................................................11
Power save mode .................................................................................12
Entering numbers ................................................................................12
Making emergency calls ......................................................................13
Redialing a call ....................................................................................13
Muting a call ........................................................................................13
Possible service provider services .......................................................13
Menu Basics ..............................................................................................15
Accessing main menu ..........................................................................16
Navigating and using menus ..............................................................16
Phone Book Menu ...................................................................................17
Entering letters and other characters ................................................17
Entering pauses ...................................................................................18
Saving entries ......................................................................................18
Finding entries ............................... ..... .................................................19
Editing entries .....................................................................................20
Erasing entries ....................................................................................20
Making entries secret ..........................................................................20
Viewing numbers .................................................................................21
Prepending numbers ...........................................................................21
Sending tones .......................................................................................21
Speed dialing ........................................................................................22
One-touch dialing ................................................................................22
iii
Call History Menu ....................... ............................................................23
Accessing call history list ........................................................... ..... ....23
Viewing call history details ............................................................. ....24
Messages Menu ........................................................................................25
Voice messages ......................... ...... ..... ...... ...... ..... ................................25
Text messages ......................................................................................26
Features Menu .........................................................................................29
Key Guard ............................................................................................29
Scratchpad ...........................................................................................29
Data ......................................................................................................30
Call Information Menu .......................... .................................................31
Last Call ...............................................................................................31
Home Calls .......................................... ...... ...... .....................................31
Roam Calls .............. ...... ...... .................................................................31
Recent Calls .........................................................................................32
Data Calls ............................................................................................ 32
All Calls ................................................................................................32
Resetting call counters ........................................................................33
Security Menu ........................................................................................35
Lock code ..............................................................................................35
Locking the phone ................................................................................35
Restricting the phone ..........................................................................36
Entering a new lock code .....................................................................36
Entering priority numbers ..................................................................36
Erasing call history list .......................................................................37
Erasing phone book entries .................................................................37
Erasing SMS messages .......................................................................37
Resetting preferences ..........................................................................38
Entering PIN ........................................................................................38
Preferences Menu ................................. .................................................39
Sounds ..................................................................................................39
Display .................................................................................................42
SMS Time .............................................................................................45
Language .............................................................................................. 46
Alerts ....................................................................................................46
Calling ..................................................................................................47
System Menu ............................................................................................51
Status ...................................................................................................51
Find Home ............................................................................................52
Version .................................................................................................52
Service Provider Select ........................................................................52
Service Provider ...................................................................................55
Territory ...............................................................................................55
Manual Mode .......................................................................................56
Auto Mode ............................................................................................56
NAM Select ......................................... ...... ...... ..... ................................57
My Numbers ........................................................................................58
iv
Battery Care and Maintenance ............................................................59
Battery .................................................................................................59
Battery care and charging ...................................................................59
Battery chargers ..................................................................................60
Low battery ..........................................................................................60
Battery removal ...................................................................................61
Battery replacement ............................................................................61
Safety Information ..................................................................................63
Exposure to radio frequency signals ...................................................63
Antenna care ........................................................................................63
Phone operation ...................................................................................63
Driving .................................................................................................64
Electronic devices ........................................... .....................................64
Aircraft .................................................................................................65
Blasting areas ......................................................................................65
Potentially explosive atmospheres .....................................................65
For vehicles equipped with an air bag ................................................65
Battery care .........................................................................................65
Other safety issues ............................. ...... ...... ..... ...... ..... .....................66
Accessories ................................................................................................67
Battery .................................................................................................67
Leather case .........................................................................................67
AC wall charger ...................................................................................67
Universal travel charger .....................................................................67
Cigarette lighter adapter ....................................................................67
Data cables ...........................................................................................67
Hands-free car kit ................................................................................68
Troubleshooting ......................................................................................69
v
vi
Cautions and Warnings
Caution
Caution
Note
Warning
Only use the batteries, antennas, and chargers provided by
QUALCOMM. The use of any other type may be dangerous.
Warning
Allow only authorized personnel to service the phone and its
accessories. Unauthorized service can invalidate the warranty.
Any changes or modifications to this equipment not expressly
approved in this document could void your warranty and your
authority t o operate this equipment.
Avoid exposing the phone and accessories to rain or other
liquids. If the phone gets wet, turn the power off immediately
and remove the battery pack . See Battery Care and Mainte nance,
page 59, for more information.
When using the QUALCO MM Globalstar Tri -Mode Phone near a
television or radio, the phone can cause interference. Regulatory
agencies in your area, such as the United States Federal
Communications Commission (FCC) or Canadian Industry
Canada (IC), can require you to stop using the phone if such
interference cannot be elimina ted. If you need assistance, contact
your satellite or cellular service provider.
vii
Cautions and Warnings
viii
Getting Started
It is very important that you read this section because your tri-mode phone
is unique – it combines satellite technology and cellular technology in one
phone. For more detailed information on usage, refer to the other sections
in this guide. If you need further assistance, see Solving problems, page 1.
Understanding your phone
Consider your phone as “two phones in one” because it requires operation
in two distinct ways to make and receive two different types of calls:
■ Satellite calls – Calls made via satellite. This is known as Globalstar
satellite mode.
■ Cellular calls – Call s made by cellular phone t echnology. There are two
cellular modes: digital mode and analog mode.
Tip
The calling mode has probably been preset on your phone. To
view or change the current setting, set your mode preference (see
Auto Mode, page 56) so the mode is automatically selected when
you turn your phone on (see Manual Mode, page56).
Contacting customer service
You may have different service providers for Globalstar sa tellite service
and cellular service. Contact the appropriate service provider for customer
service.
Solving problems
If you have problems using your phone, see Troubleshooting, page 69. If you
still have trouble, contact your satellite or cellular service provider.
Understanding this guide
These conventions or representations are used in this guide:
Type of Ac tion Example Action
Key Presses
Using SMART
KEY™ options
Scrolling Scroll to select
Press .
Press and hold .
Press book.
“yes” or “no.”
Press key briefly.
Press key for more than one
second.
Press the SMART KEY button
under the appropriate
option on the screen.
Press either the volume
buttons on the side of the
phone or and .
1
Getting Started
Manually selecting call mode
When you are ready to make a call, you can quickly select the call mode you
prefer. You can select G lobalstar, cel lular (digital or ana log), or Auto Mode.
If you select Auto Mode, the phone looks for service as specified by the Auto
Mode setting (see Auto Mode, page 56).
To manually select a call mode:
■ Press and hold to display the mode menu, and press the menu
number of the appropriate call mode.
Preparing for satellite calls
■ If the security module is not properly installed, you can only make calls
to emergency numbers an d you cannot receive calls. Your satellite
service provider instal ls and maintains the security module (see
Security module, page 10, for more information).
■ Charge and properly install the battery. See Battery Care and
Maintenance, page 59.
■ Rotate the Globalstar satellite antenna located on the back of the
phone (see Phone features and keypad, page 7). The ante nna will
automatically extend as you rotate it and automatically retract when
stored.
2
Getting Started
Note
■ Move the antenna to its optimal position (pointing straight up to the
sky) until it sets into one of three positions. You cannot make or
receive a satellite call with the Global star satellite antenna stored.
The following shows right and wrong antenna positions when
making satellite calls:
■ Position yourself outdoors so that you can see the whole sky to
prevent dropped calls. If a call is dropped, a fade alert sounds if that
feature is turned on (see Fade, page 46). For best performance, move
away from tall obsta cles such a s buildings or trees. If y ou can see the
whole sky, the satell ites w ill h ave a c lear view of y ou an d the pho ne.
The phone will not operate inside a building or a vehicle unless you
are using the car kit.
You can make cellular calls in all of the following locations.
3
Getting Started
Note
Note
Making satellite ca lls
1. Rotate the satellite antenna (see Preparing for satellite call s, page 2).
2. Press and hold to turn your phone on.
3. Select call mode, if necessary (see Manually selecting call mode,
page 2).
The roaming indicator ( ) usually displays immediately if the
network roams to find a satellite service provider. Occasionally,
the roaming indicator displays after you press , and you
may not see the indicator.
4. Enter the phone number that you want to call (see Entering numbers,
page 12). To make international calls, see International dialing,
page 13.
When using the keypa d or viewing the screen in Globalstar
satellite mode, keep the antenna pointing up to maintain service.
5. Press . A message di splays if the phone is locked, if the phone
number is restricted, or if there is another problem.
Making cellular calls
1. Press and hold to turn your phone on.
2. Select call mode, if necessary (see Manually selecting call mode,
page 2).
3. Fully extend the cellular antenna.
4
Getting Started
Note
4. Enter the phone number that you want to call (see Entering numbers,
page 12).
5. Press . A message di splays if the phone is locked, if the phone
number is restricted, or if there is another problem.
Making data calls
If your satellite service provider offers Globalstar packet data service, you
can make data calls in Globalstar mode. The QUALCOMM Globalstar
packet data kit allows you to access the Internet or other networks with
packet data service.
You need the data cable that connects your computer or Palm™ handheld
to your tri-mode phone, and you need to set up your computer or Palm
handheld. See the QUALCOMM Globalstar packet data kit user
documentation that comes with your data cable for more inform ation on
connecting and setting up your computer to your tri-mode phone.
You can then use your computer to send and receive email, use TelNet or
FTP, or browse the Internet. See your satellite service provider for more
information.
Receiving satellite or cellular calls
To receive a satellite or cellular call
1. Turn your phone on.
2. Rotate the Globalstar antenna or extend the cellular antenna to find
service.
When you receive a call, the phone rin g s, the indicator light flashes,
and “Incoming Call” flashes on the screen until you answer the call.
To receive satellite calls, the satellite antenna must also be
rotated with a view of the whole sky. You can position the phone
on its side for better stability:
i
Info Clr
| menu | | book |
GLOBALSTAR
258
abc def
147
Pwr
0
jkl mno
+
tuv
ghi
pqrs wxyz
*
369
#
EndSend
5
Getting Started
Note
If you miss a call, you can press either ok to return to
standby mode or view to display the call history list for
details about the missed call.
3. To answer a call, do one of the followin g:
■ Press .
■ From standby mode, press any key except or if Any-Key
Answer is set to “on” (see Any-Key Answer, page 45).
Ending calls
■ Press . The total time of the call briefly displays. You can also
obtain the total time of each call in the call history list.
Displaying your phone number
■ The currently registered phone number briefly displays when you turn
your phone on or press from standby mode.
■ To display all three phone numbers (NAMs), press menu and
then press for My Numbers. (See My Numbers, page58.)
6
Learn about these topics in this section:
■ Phone features and keypad
■ Display indicators
■ Security mo du le
■ Antenna basics
■ Information key
Phone features and keypad
Phone Basics
1. Light indicator – Flashes when turning phone on, when receiving
incoming calls, or when receiving t ext or voice mail mess ages.
2. Earpiece
7
Phone Basics
3. Volume buttons – Adjust ringer volume when not on a call. Scroll
through the menu items if a scroll arrow displays. Scroll through call
history and phone book. Move the cursor when editing alphabetic
characters or digits.
4. SMART KEY options – Select the option on the screen by pressing the
SMART KEY below it.
5. SMART KEY buttons– Press the SMART KEY to select the
appropriate option on the screen.
6. Information key – Insert pauses and hyphens. Additional help is
available if displays on the screen (for example, when the phone
registers and displays, press for service provider information
and the current phone number).
7. Send key – Originate or answer a call. Also used for features such as
call waiting.
8. Message key – Access text messages and voice mail notifications. See
Messages Menu, page25.
9. Punctuation key – Add punctuation or spaces when entering letters.
10. International dialing or plus (+)key – Make international calls (see
International dialing, page13).
11. Mode select – Press and hold to manually select Globalstar satellite,
digital, analog, or auto mode (see Manual Mode, page 56).
12. Security module – Required to activate phone for Globalstar satellite
service (see Security module, page 10).
13. Cellular an tenna
14. Display indicators – Show phone and battery status (see Display
indicators, page 9).
15. Screen
16. Clear key – Delete characters (see Entering numbers, page 12, and
Entering letters and other characters, page 17). Return to previous
screen.
17. End key – End a call. If not on a call, return to standby mode.
18. Scroll keys – Scroll through menu items if a scroll arrow displays on the
screen. Move cursor.
19. Power key – Turn the phon e on or off.
20. Microphone
21. Globalstar satellite antenna (see Preparing for satellite calls, page 2).
22. Battery
23. Battery releas e latch
8
Phone Basics
Display indicators
The indicators on the screen show the status of the phone and the battery
charge level at a qu ick glance.
GLOBALSTAR
i
Phone operating in Globalstar satellite mode
D
Phone operating in digital mode
Phone operating in analog mode if neither nor display
Signal strength ranging from a strong signal (four lines) to an
extremely weak signal (one line)
Call in progress
No service available. If service is unavailable, the phone sounds
a beep when you try to make a call.
Roaming – found service outside home area
Text message received
Voice mail notification received
Battery charge. Ranges betwe en four diagonal bars (full charge)
to one bar (minimal charge) to no bars and b linki ng (no c harge).
Help available; pr ess . For example, displays wh en the phone
is registered and service provider information and the current
phone number.
Designates additional level of call privacy (digital) or encryption
(Globalstar)
Designates the menu option currently selected
D
Indicates that you can scroll between screens using the volume
icon_
buttons or and
Indicates that either the selected text message is locked or the
keypad is locked
Indicates that the text message is unlocked
9
Phone Basics
Caution
Note
Security module
The security module activates your phone when in Globalstar satellite
mode. It is located on the lower left side of the front of the phone. The
security module that comes with your phone works only with that phone
and is not interchangeable.
Do not remove the security module.
When in Globalstar satellite mode, the security module must be properly
installed to make o r receive calls. If i t is not properl y installed, you ca n only
make calls to emergency numbers.
If you use the same phone number (or NAM) for both Globalstar
satellite and cell ular calls , the se curi ty modu le may also hav e to
be installed for non-emergency cellula r calls.
For more information, conta ct your satellite service provider, who installs
and maintains the security module.
Antenna basics
Phone perfor mance depend s on the s trength of t he signal it r eceives. A s you
fully extend the cellular antenna or rotate the Globalstar satellite antenna,
the signal strength indicator shows the strength of the signal received in
that particular antenn a position. You c annot make or rece ive a satellite c all
with the Globalstar satellite antenna stored.
It is important to use the antennas properly for the best performance.
Follow these guidelines for the Globalstar satellite and cellular antennas:
■ Never hold the phone by the antenna.
■ Do not use the phone if either antenna is damaged, unless you are
using the phone with the car kit’s antenna.
For more information on how to use the antennas, see Preparing for
satellite calls, page 2, and Making cellular calls, page 4.
Information key
The Info (Information) key has several different functions:
■ Provides help if displays on the screen.
■ When the phone registers and displays on the screen, press for
service provider information and the current phone number.
■ Displays your current phone number while on a call.
■ Insert pauses and hyphens when entering a phone number.
10
Calling Basics
Note
Note
Learn about these topics in this section:
■ Turning the phone on and off
■ Standby and power save modes
■ Entering numbers
■ Making emergency calls, redialing, and muting
■ Possible service provider services (international dialing, call waiting,
three-way calling, a nd ca ller ID)
Turning the phone on
1. Make sure that the battery is charged and properly installed (see
Battery chargers, page 60, and Battery replacement, page 61).
2. Press and hold until the indicator light illuminates (about one
second). The phone is now in standby mode (see Standby mode,
page 11) and starts looking for service. The message that displays on
the screen depends on the service mode s elected (see Manua l Mode,
page 56 or Auto Mode, page 56).
3. Press any key to stop animation, if desired.
Turning the phone off
1. Press and hold until “Powering Off” displays.
2. Release .
If you press for less than one second, the phone does not turn
off.
Standby mode
After you turn the phone on, it is in standby mode while it looks for service.
The following screens show the message that displays when looking for
service depending on the service mode selected (see Manual Mode, page 56):
After your phone finds service, your banner, the date and time, and the
appropriate icon s display.
The date and time may not be available in all modes of service.
11
Calling Basics
Note
Note
Power save mode
If your phone does not find service while in standby mode, it switches to
power save mode. Power save mode maximizes battery life by periodically
looking for service. The following message displays when your phone is in
power save mode:
To return to standby mode, press any key.
Entering numbers
You can enter up to 32 numbers and other characters (hyp hens and pauses).
All 32 characters do not always display on certain screens and
may be replaced by periods (...). To display the entire number,
use the View # option in the Phone Book menu (see Finding
entries, page19) or the Call History menu (see Viewing call
history details, page 24).
To enter numbers
1. From standby mode, enter the numbers.
2. Do one of the followi ng:
■ Press to place the call.
■ Press save to save the number in the phone book.
To edit numbers
■ Move the cursor by pressing the volume buttons.
You cannot use or to move the cursor when
entering or editing numbers because these keys are used to enter
# or *.
To delete numbers
■ Press to delete one previous character at a time.
■ Position the cursor over a number (press the volume buttons), and
press to delete.
■ Press and hold to delete the entire entry.
12
Calling Basics
Making emergency calls
Locking or restricting the phone does not prevent you from making calls to
emergency numbers. Contact your satellite or cellular service provider for
emergency numbers.
To make an emergency call
1. Enter the emergency number (for example, 911) .
2. Press .
Redialing a call
To redial the last outgoing number
■ Press .
Muting a call
While you are on a call, you can mute the microphone so that the caller
cannot hear you.
To turn mute on
■ Press mute. The word “Mute” replaces the word “Time” on the
screen until you end the call or turn mute off.
To turn mute off
■ Press mute. The word “Time” replaces the word “M ute” on the
screen.
Possible service provider services
International dialing
To make international calls in Globalstar satellite mode
1. Enter the international access code, the country code, and t he phone
number.
Shortcut: Press and hold until a plus (+) displays on the screen,
and then enter the country code and phone number.
2. Press .
If international dialing is suppor ted in your network, co ntact your satellite
service provider for more information.
13
Calling Basics
Note
Call waiting
Call waiting lets you know that you are receiving an incoming call by
sounding a beep. For instructions on how to use call waiting, contact your
satellite or cellular service provider.
Three-way calling
Three-way calling allows you to talk to two callers at the same time. For
instructions on how to us e three-way calling, con t act your satellite or
cellular service provider.
Caller ID
Caller ID displays an incoming call’s phone number on the screen, if
available. If the phone number of the caller ma tches one stored in your
phone book, the name also displays with the number.
For more information on caller ID, contact your satellite or cellular service
provider.
“Flash hook” is sometimes referred to when using call waiting,
three-way calling, or caller ID. This means quickly press and
release .
14
Menu Basics
Learn how to access and na vigate th rough th e phone m enus i n this sect ion.
The phone menus are designed so that you can easily access and navigate
through them. The following road map shows the various menus on the
main menu, which is accessed by pressing menu.
15
Menu Basics
Accessing main menu
1. Turn the phone on. The phone is now in standby mode (see Standby
mode, page 11).
2. Press menu and the first three main menu items display. If scroll
arrows display on the screen, you can scroll betwe en screens to access
additional menu options.
Each main menu item is explained in sequential order in separate
sections of this guide.
page 17
page 23
page 25
page 29
page 31
page 35
page 39
page 51
page 58
Navigating and using menus
To navigate the menus
■ To access additional menu items when a scroll arrow displays on the
screen, press the scroll keys.
■ To select a menu item, press the corresponding number.
To save changes or a setting
■ Press ok.
To return to previous screen without saving changes
■ Press .
To return to standby mode without saving changes (if
■ Press .
To return to standby mode without saving changes (if on a call)
■ Press repeatedly.
16
not
on a call)
Phone Book Menu
Learn about using the phone book, entering letters and other characters,
entering pauses, speed dialing, and one-touch dialing in this section.
Entering letters and other characters
To enter letters and other characters
1. Press a key repeatedly to disp lay the letters in uppercase, then
lowercase, and finally the number. For example, if you repeatedly press
, the following characters display:
DEFdef3
2. Do one of the followi ng:
■ Enter the next character if it is on a different key.
■ If the next character is on the same key, move the cursor forward
by pressing or the down volume button.
3. Press ok after you enter the name.
To edit letters and other characters
■ Move the cursor by pressing or or by pressing the volume
buttons.
To delete letters and other characters
■ Position the cursor over a letter or character, and press to delete.
■ Press to delete previous letters or characters one at a time.
■ Press and hold to delete the entire entry.
To enter spaces
■ Press or the down volume button.
To enter punctuation or spaces
■ Press repeatedly, and the punctuation or space displays in the
following order :
– <space> @ & ( ) : . ‘ # * , 1
17
Phone Book Menu
Note
Entering pauses
When using automated phone services, such as voice mail or online
banking, you can use pauses when entering a series of numbers. You can
also enter pauses manually, or you can sa v e pauses in phone book entries.
Each pause counts as one character. There are two types of pauses:
■ Hard Pause – Stops until you press resume to send the rest of the
number sequence.
■ Timed Pause – Stops for two seconds and then resumes automatically.
If Auto Hyphen is set to “on” and you manually enter pauses,
Auto Hyphen is temporarily set to “off.” (See Auto Hyphens,
page 43 and Manual Hyphens, page 43.)
To enter pauses when entering numbers
1. Press and the following displays on the screen:
2. Press for Hard Pause or for Timed Pause. displays for
hard pauses and displays for timed pauses.
3. Continue entering numbers.
Saving entries
The phone saves up to 99 entries. Each entry contains a name (up to 12
characters) and phone number (up to 32 numbers) stored in location
numbers 1 through 99. See Entering numbers, page 12.
You can also save pauses in phone book entries when automated phone
services, such as voice mail or online banking, require personal
identification or account numbers. See Entering pauses, page 18.
To save entries
1. Do one of the followi ng:
■ Enter a phone number from standby mode and press save.
■ Select a number on the call history list, and press view,
options, and save.
18
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