Qualcomm Eudora User Manual

Version 4.3 for Windows User Manual

This manual was written for use with the Eudora® for Windows software version 4.3. This manual and the Eudora software described in it are copyrighted, with all rights reserved. This manual and the Eudora software may not be copied, except as otherwise provided in your software license or as expressly permitted in writing by QUALCOMM Incorporated.

Copyright © 2000 by QUALCOMM Incorporated. All rights reserved. Eudora is a registered trademark of QUALCOMM Incorporated. PureVoice and SmartRate are trademarks of QUALCOMM Incorporated. WorldMail is a trademark of QUALCOMM Incorporated. QUALCOMM is a registered trademark and registered service mark of QUALCOMM Incorporated. Microsoft, Outlook, and Windows are either registered trademarks or trademarks of Microsoft Incorporated in the

United States and/or other countr ies. Adobe, Acrobat, and Acrobat Exchange are registered trademarks of Adobe Systems Incorporated. Apple and the Apple logo are registered trademarks, and QuickTime is a trademark of Apple Computer, Inc. Netscape, Netscape Communicator, and Netscape Messenger are regist ered tr ademark s of the Nets cape Commu -

nications Corporation in the United States and other countr ies. Netscape's logos and Netscape produ ct and service names are also trademarks of Netscape Communications Corporation, which may be registered in other countries.

All other trademarks and service marks are the property of their respective owners. Use of the Eudora software and other sof tware and f onts accompan ying yo ur license (the "Software") and its do c-

umentation are governed by the terms set forth in your license. Such use is at you r sole risk. The Software and its documentation (including this manual), and QUALCOMM's software maintenance and extended maintenance, if applicable, are provided "AS IS" and without warranty of any kind and QUALCOMM AND ITS LICENSORS (HEREINAFTER COLLECTIVELY REFERRED TO AS "QUALCOMM") EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO T HE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND AGAINST INFRINGEMENT. QUALCOMM DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED. FURTHERMORE, QUALCOMM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE OR ITS DOCUMENTATION IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY QUALCOMM OR A QUALCOMM AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY.

UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE, SHALL QUALCOMM, ITS LICENSORS OR THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE OR ITS DOCUMENTATION, EVEN IF QUALCOMM OR A QUALCOMM AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY.

In no event shall QUALCOMM’s total liability to you for all damages, losses, and causes of action (whether in contract, tort, including negligence, or otherwise) exceed the amount paid f or the Software and its documen tation.

Acknowledgments

The Eudora software w as designed and devel oped by Jeff Beckley, Rob Chan dhok, S teve Dorner (or iginal au thor of Eudora) Joel King, Sameer Jindal, Sudheer Koganti, Scott Manjourides, Brian Minear, Subhashis Mohanty, Apul Nahata, Ben Ogdon, Bill Rhodes, Jim Riley, Joshua Stephens, Kerthi Sundormurthy, Kusuma Vellanki, Geoff Wenger, and Dale Wiggins. The software was quality assured by David Hom, Gwen Huntley, Kolar Mahesh, Jason Miller, and Sean Rogers. This manual was written by Armand Rouleau. Thanks to all the users and testers of Eudora, whose suggestions have made it a much better program than it otherwise would have been.

About the Name

Why the name Eudora? When looking for a name for this new Post Office Protocol mail program, we thought immediately of the title of

the short story “Why I Live at the P.O.,” and named the program after the author of the story, Eudora Welty. “Why I Live at the P.O.” can be found in a collection entitled A Curtain of Gr een and Other Stories (Harcourt Brace & Co.). Ms. Welty’s stories are fu nn y, sad , and fasci na tin g; sh e’s surely one of the great American writers.

February 2000 PM80-48070-3 revA

Click the topic or page number to display the topic.

Introducing Eudora® Email 13

What’s New in Eudora Email 4.3 13 Eudora Email vs. Postal Mail 13 Where Do I Find Information? 14

Eudora Quick Start Guid e 15 Online Help 15 Context Sensitive Help 15 Help Topics 16 Tip of the Day 16

About Eudora 16 Operating Eudora in One of Three Modes 16 Changing Eudora Modes 17 Registering Eudora 18 Technical Support (Sponsored and Paid modes only) 18 Starting and Quitting Eudora 19

Creating Messages 21

Creating an Outgoing Message 21 Using the Composition Window 21

Title Bar 21

Text Toolbar 21

Message Header 25

Message Body 26 Using Automatic Name Completion (Sponsored and Paid modes only) 26 Setting the Message Priority 27 Requesting a Return Receipt (Sponsored and Paid modes only) 28 Formatting Text (Sponsored and Paid modes only) 29

Text Editing Menu Comman ds 30

Other Formatting Options 31 Inserting Objects in Message Text (Sponsored and Paid modes only) 31 Attaching a File to a Message 32

Manually Decoding Attachments 33 Attaching a PureVoice™ File to a Message 33 Including a URL in a Message (Sponsored and Paid modes only) 34 Creating a Hyperlink in a Message (Sponsored and Paid modes only) 34

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Contents

Checking Your Spelling Automatically (Sponsored and Paid modes only) 35

Checking Your Spelling Manually (Sponsored and Paid modes only) 37

Check Spelling Dialog Box 38 Saving a Message for Later Changes 41

Sending Messages and Checking Mail 43

Sending or Queueing a Message 43

Sending a Message Immediately 43

Queueing a Message to Send Later 43

Queueing a Message to Send at a Certain Time 44

Editing a Queued Message 45

Taking a Message Out of the Queue 45

Sending Queued Messages When Checking Mail 45 Sending Messages with Special Server Instructions 46 Using SMTP Authentication 46 Keeping Copies of Outgoing Message s 47 Checking for Incoming Mail 47

Checking for Mail Automatically 47

Checking f or Mail Manually 48

Stopping a Mail Check 48 Using Your Password 49

Changing Your Password 50

Receiving and Responding to Messages 51

Receiving New Mail 51 Incoming Message Window 51

Title Bar 52

Toolbar 52

Message Body 53

Printing an Incoming Message 53 Receiving Attachments 53

Specifying an Attachment Directory 54 Editing Incoming Message s 55 Using Active URLs (Sponsored and Paid modes only) 55 Managing Your Mail on the POP Server 55

Leaving Mail on the Server 56

Deleting a Message from the Server 57

Skipping Messages Over a Certain Size 57

Checking for Mail with Special Server Instructions 57 Managing Your Mail on the IMAP Server 59

Downloading Minimal Headers vs. the Full Message 59

Full Message Except Attachments Over _ K 60

Deleting a Message from the Server 60

Resynchronizing an IMAP Mailbox or Folder 61

Refreshing Your List of IMAP Mailboxes and Folders 62

Using IMAP Tasks Offline 62 Replying to a Message 63

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Contents

Using the R eply Options 63 Reply with Selected Text 64 Forwarding a Message 64 Redirecting a Message 65

Turbo Redirecting 6 5

Redirect and Signatures 66 Sending Rejected Messages Again 66

Using Signatures and Stationery 67

Using a Signature 67

Signature Window 67 Adding a New Signature 68 Modifying a Signature 69 Deleting a Signature 69 Using a Signature in a Message 69 Using Stationery (Sponsored and Paid modes only) 70

Stationery Window 70 Creating New Stationery 71 Modifying Stationery 72 Deleting Stationery 72 Using Stationery in a Message 72 Replying with Stationery (Sponsored and Paid modes only) 73

Using Multiple Personalities (Sponsored and Paid modes only) 75

Using Alternate Email Accounts 75

Personalities Window 75 Adding a New Personality 77

Creating a New Personality 77

Importing Settings to Create a New Account 80 Adding a Personality via the Account Settings Dialog 83

Account Settings Dialog 83

Generic Properties 8 4

Incoming Mail 86 Modifying a Personality 88 Deleting a Personality 88 Linking a Signature and Stationery to a Personality 89 Selecting a Personality in a Message Header 90 Using a Personality in a Message 90

Working with Mailboxes 93

Opening a Mailbox 93 Understanding the Components of a Mailbox 93

Message Summaries 93

Status Column 95

Priority Column 96

Attachments Column 96

Label Column 96

Sender/Recipient Column (Who) 96

Date Column 97

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Contents

Size Column 97

Server Status Column 97

Subject Column 97

Displaying and Resizing Columns 98 Using the Mailbox Size Display 98 Message Preview Pane 99

Creating Mailboxes and Folders 100

Creating a Mailbox or Folder Using the Mailbox Menu 100

Using the Mailboxes Window 101

Creating a New Mailbox or Folder 102 Renaming a Mailbox or Folder 102 Moving a Mailbox from One Folder to Another 102 Removing a Mailbox or Folder 102

Mailbox and Folder Management: POP vs. IMAP 103

Organizing Your Messages 105

Deleting a Message 105

POP Procedure 105 IMAP Procedure 105 Automatically Deleting Attachments 106

Transferring Messages 106

Using the Transfer Menu 107 Dragging Messages 107 Creating a Mailbox or Folder During Transfer 107

Filtering Messages 108

Quick and Simple Filters with the Make Filter Command 108

Match Cond itions 109

Action Area 110

Buttons 111

Detailed Filters with the Filters Window 111 Filter Criteria (Match Area) 113 Filter Actions 115

Creating an Auto-Reply Message (Sponsored and Paid modes only) 117 Sorting Messages Within Mailboxes 117

Simple Sorting 118

Complex sorti n g 119 Using the Find Command 119

Finding Text Within One Message 119

Stopping a Find 120 Find Messages 120 Saving a Message to a File 126

Managing Windows in Eudora 129

Window States and Tabbed Windows 129 Normal Windows 130 Docked Windows 131

Gripper Bar 132

Zoom Button 132

Close Button 133

Resize Bar 133

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Floating Windows 133 Tabbed Windows 134

Eudora’s Default Tabbed Windows 135

Opening and Activating Tabbed Windows 136

Reorganizing Tabbed Windows 136

Creating a New Tabbed Window 137

Tab Display in Single-Tabb ed Wi ndow s 137

Tab Contents, Location, Auto-Activation 137

Closing Tabbed Windows 138 Window Context Menu 138

Tab Location 138

Allow Docking 139

Hide 139

Float In Main Window 139 Eudora Toolbar 140

Viewing the Main Toolbar 141

Adding, Moving, and Removing Toolbar Buttons

(Sponsored and Paid modes only) 142

Adding Toolbar Buttons 142 Moving a Toolbar Button 144 Removing a Toolbar Button 144

Adding and Removing Separators 144 Eudora Taskbar 144 Main Window Icon 145

Filter Report Window 146 File Browser Window 148 Background Tasks (multi-threading) 150

Task Status Window 151

Task Error Window 152 Link History

(Sponsored and Paid modes only) 154

Using the Address Book 157

Creating an Address Book within your Address Book (Sponsored and Paid modes only) 158 Adding an Address Book Entry 158 Changing, Moving, Copying, and Deleting Entries 160

Renaming a Nickname 161 Addressing a New Message from the Address Book 161 Make Address Book Entry Command 162 Finish Address Book Entry Command 164 Using Central Address Book Files on a Server 164 Using Address Book Files Not Created by Eudora 164 Using the Quick Recipient List 165 Including Nicknames on the Quick Recipient List 1 66

Using Directory Services 167

Opening Directory Services 167 Keeping the Directory Services Window on Top 168 Making a Query 168 Automatic Name Completion in Directory Services

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Contents

(Sponsored and Paid modes only) 168 Reading Query Results 169 Addressing a Message from the Directory Services Window 170 Making an Address Book Entry from Query Results 170 Printing Your Query Results 171 Considering the State of the Window 171 Using Directory Service Protocols 172 Using Directory Service Databases 172

Adding a New Database (Server) 173

Ph Database 173

Results List 175

Details List 175 Finger Database 176 LDAP Database 177 Modifying a Database 182 Deleting a Database 183

Using Menu Commands 185

Introduction 185 File Menu 185 Edit Menu 186 Mailbox Menu 188 Message Menu 189 Transfer Menu 190 Special Menu 191 Tools Menu 192 Window Menu 194 Help Menu 194

Setting Eudora Preferences 197

Introduction 197 Getting Started 197 Checking Mail 199 Incoming Mail 200 Sending Mail 203 Internet Dialup 205 Replying 206 Attachments 207 Fonts 208 Display 209 Viewing Mail 210 Mailboxes 212 Styled Text 213 Spell Checking (Sponsored and Paid modes only) 215 Auto-Completion (Sponsored and Paid modes only) 216 Date Display 218 Labels 219 Getting Attention 221

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Contents

Background Tasks 222 Automation 224 Extra Warnings 225 MAPI 227 Advanced Network 228 Auto Configure 230 Kerberos 231 Miscellaneous 231

Using Modifiers and Shortcuts 235

Eudora Modifiers 235 Eudora Shortcuts 236

General Reference 239

Right Mouse Button 239 Mail Storage 239 Plug-ins (Extended Messaging Services) 242 The Messaging Application Program Interface (MAPI) 243 Putting Multiple Users on One Computer 243

Mail Transport 245

Introduction 245 Outgoing Mail 245 Incoming Mail 246 More Information 246

MAPI Technical Report 2 47

Where to Get More Information on MAPI 247 What Does MAPI Do? 247 MAPI Overview 248 Eudora Implementation of MAPI 249 Eudora MAPI Startup Procedure 249 Eudora MAPI Shutdown Procedure 250 Eudora DLL Swapping Restrictions 250

MIME and Mapping 253

What Is MIME? 253 MIME Encoding 253 MIME Labeling 254 Practical Issues 254

Turning Off Quoted-Printable Encoding 255 Mapping Between File Extensions, MIME Types, and Macintosh Types 255

Sources 257

Anonymous FTP (ftp.eudora.com) 257 Eudora Information 257 Obtaining an Internet Email Server 257 Ph Server Source Code 258 Password Change Server 258 Windows Sockets Products 258

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Kerberos 258 Spelling Dictionaries 258 Developer Information 258

Dialup Eudora 259

Introduction 259 General Steps 259 Configuring Dialup Networking under Windows 95/98 260 Configuring Dialup Networking using Windows NT 4.x 261 Defining a Login Script 262 Creating a Desktop Phonebook Shortcut 264 Configuring Eudora to Auto-Dial the Phonebook Entry 264

Eudora.ini File 267

EUDORA.INI Settings File 267

Optional Sections 267 Name and Location of the INI File 268

Default INI file 268 Settings 269 Mappings 278 Window Position 279 Tool Bar 279 Debug 282

Troubleshooting 283

What to Do First 283 Errors 283 Formatting and Printing 284 Miscellaneous 285

Glossary 287 Index 293

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Introducing Eudora

Welcome to Eudora Email 4.3! Eudora Email, hereafter referred to as Eudora, is a comprehensive electronic mail (email) software program that accesses your Internet Service Provider (ISP) or network to receive and send your email messages.

In Eudora, you can write messages and send them with custom stationery and signatures. You can send files, both text and graphic, created in other programs and "attach" them to your email messages. You can forward messages, redirect them, or reply to all recipients of a message.

You can set up mailboxes and folders for your mail and build "filters" to sort messages, alert you, and even send an automatic reply.

All your favorite addresses can be stored in your personal address book, or you can let Eudora search for addresses for you. And if you use more than one ISP, Eudora allows you to build "multiple personalities" to send and receive mail to multiple accounts.

There are many more Eudora features and functions described later in this manual.

What’s New in Eudora Email 4.3

The following new features and functions have been added to Eudora in version 4.3.

■ Introducing Eudora in Three Modes. You can now choose which mode of Eudora is

best for you: Sponsored, Paid, or Light!

■ Importing from Outlook Express™. You may now import information and settings

from Microsoft® Outlook Express 5.0.

■ Super Sorting. You can now sort your messages in a mailbox by more than one sort

criteria or retain the sorted order for one column.

■ Group by Subject. You can now sort messages by grouping same subjects together.

■ Link History. Link history tracks and links Internet web site URLs, attachments, and

ads that you have clicked in Eudora.

Eudora Email vs. Postal Mail

Below is a comparison between Eudora email and postal mail.

Eudora Email Postal Mail

Mail is sent and received t o and fr om servers provided by you r ISP or network.

Mail is sent and received t o and fr om post offices provided by your government.

Mail is transported using servers. Mail is transported using t ru ck s, trai ns,

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and planes.

Eudora User Manual Where Do I Find Information?

Eudora Email Postal Mail

Incoming server deli ver s mail to your computer. This server uses the POP or IMAP protocol.

Y our computer is your mailbox. Y ou go to your mailbox. Check for mail. Check for mail. Mail is delivered to your In box.

However, you can have mail sorted automatically to other mailboxes you set up.

Look up an email address in your address book.

Look up a person’s information using Directory Services.

To compose mail, you type on your computer’s keyboar d.

You enter header information, which includes your recipient’s email address and your return address .

Postal carrier delivers mail to your home or office.

Mail is delivered to your mailbox. However, you can sort your mail once you receive it.

Look up an address in you r address book.

Look up a person’s information using the white pages of the phone b ook.

To compose mail, you type on your computer’s keyboard or typewriter and print it on paper. Or you write using a pen on paper.

You place the paper in the envelope and write the person’s name, address, and your return address .

You send mail to your outgoing server, where it will be sent. This server uses the SMTP protocol. This server cr eat es an “electronic envelope” for your email.

Your recipient receives your mail usually within a few minutes.

Y ou st amp and send your mail to a post office, where it will be processed and sent.

Your recipient receives your mail within days, depending on location.

Where Do I Find Information?

If you can’t find the information you are looking for in this user manual, it may be in the Eudora Quick Start Guide, or in the online help program in Eudora. This user manual is an online user manual; that is, it provides the basic procedures for using Eudora. The online help is primarily procedures and definitions.

The manual’s topics are linked. When you see a page number associated to a topic in the Table of Contents, the Index, or a cross-reference, just click the page number and the topic appears.

If you prefer, you can print the PDF manual. From the File menu in Acrobat Reader, choose Print.

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Eudora User Manual Where Do I Find Information?

Eudora Quick Start Guide

The Eudora Quick Start Guide is included in your Eudora product box and/or as an elec- tronic file in you Eudora directory. The Qui ck St art Guid e shows you how to install Eudora and allows you to begin using the basic functions of Eudora immediately. The Guide provides only simple descriptions, so for more details, refer to this document.

Information provided in the Eudora Quick Start Guide is as follows:

■ Finding Information

■ Getting Started

■ Installing Eudora

■ Opening and Configuring Eudora

■ Operating Eudora in One of Three Modes

■ Registering Eudora

■ Technical Support

■ Creating and Sending a Message

■ Checking and Receiving Mail

■ Setting up Automatic Mail Checking

■ Replying to a Message

■ Forwarding a Message

■ Redirecting a Message

■ Shortcuts

The functions listed above, except for Getting Started and the Eudora installation sections, are described more thoroughly in this manual.

Online Help

There are several ways to get online Help with Eudora.

■ To find out what something on the screen does, use context-sensitive help.

■ For instruction on how to perform certain tasks, use the help topics.

■ To receive daily tips on assorted Eudora features each time you open Eudora, read the

Tip of the Day.

Context Sensitive Help

■ Choose Context Sensitive Help from the Help menu. Then click the item in question.

A brief description of the item appears. Click anywhere to close the description window.

■ Click the Help button . Then click the item in question. A brief description of the

item appears. Click anywhere to close the description window.

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Eudora User Manual Operating Eudora in One of Three Modes

■ Press the F1 key. Select the option, command or field item in Eudora you want to know

about, or use the Tab and arrow keys to move keyboard focus to that item. Then press F1. Keyboard focus is indicated by a dashed highlight box, a highlighted entry or item, or a flashing insertion cursor.

If the item is in a tabbed window, move the mouse arrow to a field and press F1. The entire procedure for the window appears.

Help Topics

For instructions on how to do certain tasks, choose Topics from the Help menu. The Help Contents are displayed, and you may either browse the contents or use the Find and Index options.

For more information, see “Help Menu” on page 194. Click the page number to display the topic.

Tip of the Day

After you set up Eudora, the Eudora Tip of the Day dialog box appears each time you open Eudora showing you the Tip of the Day. You can display the following and previous tips by clicking the Next Tip and Previous Tip buttons. To prevent the Tip of the Day dialog box from being displayed on startup, uncheck the “Show Tips at Startup” check box. You can always display the Tip of the Day from the Help menu.

To close the Tip of the Day dialog box, click the Close button.

About Eudora

About Eudora displays the software version, registration information, and the credits for those who worked on or contributed to this version of Eudora.

Operating Eudora in One of Three Modes

You can choose one of three operating modes on how you wish to use Eudora. They are as follows:

■ Paid mode

This mode provides the full-featured Eudora desktop email client without advertising.

■ Sponsored mode

This mode provides the full-featured Eudora desktop email client at no charge, supported by sponsors' advertising. It includes all of the features that are in the Paid mode.

■ Light mode

This is an upgrade to the freeware version formerly known as Eudora Light. It includes fewer features than the other modes and a sponsor image or logo.

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Eudora User Manual Changing Eudora Modes

Changing Eudora Modes

If you bought Eudora from a retail store or from a web site, Eudora installs in Paid mode. However, if you would like to change the operating mode, for example to Sponsored mode, you can do so right in the Eudora program. (Remember to request a refund from QUALCOMM. See the last page of this guide for details.)

To change the Eudora operating mode after you install Eudora 4.3, do the following.

1 From the Help menu, choose Payment & Registration. The Payment and Registra-

tion window appears.

Payment and Registration Window

2 In the Which Eudora is right for you? section:

■ To use Eudora in Sponsored mode, click Sponsored Mode (free, with ads).

Eudora displays the ad window.

■ To use Eudora in Paid mode, click Paid Mode (costs money, no ads). Eudora

displays the Eudora web site for you to purchase Eudora.

■ To use Eudora in Light mode, click Light Mode (free, fewer features). Eudora

changes to Light mode by shutting down certain features. The features that will be off are listed in the Light mode dialog.

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Eudora User Manual Registering Eudora

3 In the Keeping Current section:

■ To customize the ads, click Customize the Ads You See. Eudora displays a web

site where you can provide information about yourself to help in customizing which ads should be displayed to you.

■ To find the most current version of Eudora, click Find the Latest Versions. The

Eudora web site displays where you can retrieve the latest version of Eudora.

Note. You can tell which mode you are in because that button is grayed out. To find out more information about the modes, click Tell Me More About the Three Modes.

4 To exit the dialog box, click Close.

Registering Eudora

If you are using Eudora in either Sponsored or Paid mode, you need to register to be eligible for technical support. If you don’t register or use Eudora in Light mode, you are not eligible for technical support.

To register your copy of Eudora, do the following.

1 From the Help menu, choose Payment & Registration. The Payment and Registra-

tion window appears.

2 In the Keeping Current section, click Register with Us. Eudora takes you to Eudora’s

registration web page.

3 Enter your information, click Submit Registration. An email will be sent to you

confirming your registration.

Technical Support

(Sponsored and Paid modes only)

If you register your copy of Eudora in Sponsored or Paid mode, you are entitled to 90 days of free technical support from the date of the first call. Be sure to register as soon as possible to avoid any delays in receiving technical support.

Many common issues can be solved by visiting the Eudora technical support web site at: <http://www.eudora.com/techsupport/Win>. The technical support web site provides online answers to your technical questions about QUALCOMM’s Eudora soft- ware products. Go to the Technical Support web site to get valuable “how to” information and step-by-step interactive tutorials. Also, you will be able to retrieve most current Eudora products and documentation. (Light mode users may use the Eudora web site technical support and tutori als.)

If you are unable to find your answer using the technical support web site, Eudora tech support reps are available Monday - Friday from 8 a.m. to 5 p.m. Pacific Time using the following phone number and email address:

Phone: (858) 658-1292 Email: eudora-support@eudora.com

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Eudora User Manual Starting and Quitting Eudora

Starting and Quitting Eudora

To start Eudora, do the following.

1 From the Start menu under Programs, choose Eudora 2 Choose Eudora again. Eudora launches.

To quit Eudora, do the following.

1 From the File menu, choose Exit or press Ctrl+Q. Eudora closes.

If you have queued messages or timed messages due to be sent in the next 12 hours, you are given the option to send them. See the sections “Queuing a Message to Send Later” on page 43 and “Queueing a Message to Send at a Certain Time” on page 44. Click the page number to display the topic.

The Trash mailbox is emptied if the “Empty Trash when exiting” option is selected in the Miscellaneous options . See “Miscellaneous” on page 231. Click the page number to display the topic.

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Eudora User Manual Starting and Quitting Eudora

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Creating an Outgoing Message Eudora User Manual

Creating Messages

Creating an Outgoing Message

An outgoing message is a message you send to someone else. The simplest way to create an outgoing message is to do the following.

■ From the Message menu, choose New Message or click the New Message icon on

the main toolbar:

The composition window appears.

Using the Composition Window

The composition window consists of the title bar, the toolbar, the message header, and an area for the message body.

Headers and Composition Window

Title Bar

When completed, the title bar provides information about the message, including the name of the addressee, the time and date the message was sent, and the message subject.

Text Toolbar

The text toolbar is of a series of buttons and menus displayed just under the title bar. It allows you to control the priority of your message, override some of your default options for the current message, send or queue the message, and apply text styles.

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Using the Composition Window Eudora User Manual

You can select or turn off each feature for the current message by clicking a button on the toobar. (A feature is selected when the button is depressed, and turned off when the button is raised.) You can set some of the defaults for the toolbar in the Sending Mail options. See “Sending Mail” on page 203.

The drop-down lists and buttons on the top row of the text toolbar are described below.

Priority drop-down list

This lets you indicate that your message is of higher or lower priority than a normal message. For most messages, this is just an empty box (normal priority). For details, see “Setting the Message Priority” on page 27.

Signature drop-down list

This lets you automatically append one of your signatures to the end of a message. For details, see “Using a Signature” on page 67.

Attachment type drop-down list

This lets you select the encoding format for attachments. For details, see “Attaching a File to a Message” on page 32.

Quoted-Printable Encoding

If this button is on, quoted-printable encoding is used when sending messages that contain special characters or long lines of text. It is used for all plain-text attachments. We recommend that you always keep this feature selected.

Text As Attachment

If this button is on, plain text files are attached to messages, not incorporated into the message as part of the message body.

Word Wrap

If this button is on, a carriage return is not required at the end of each line. When the message is sent, the text is automatically “wrapped,” meaning that carriage returns are inserted at the end of each line of text, with roughly 76 characters per line.

Tabs in Body

If this button is on, pressing the Tab key within the message body inserts a tab. If this button is off, pressing the Tab key within the message body returns the cursor to the To field of the message header.

Keep Copy

If this button is on, a copy of each sent message is kept in the Out mailbox. Messages are saved there until they are deleted or transferred.

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Using the Composition Window Eudora User Manual

Return Receipt (Sponsored and Paid modes only) If this button is on, the message to your recipients includes a Notify Sender button that, when clicked, creates a message notifying you that the original message was viewed. This function does not work in all cases. For detail s, se e “Requesting a Return Receipt” on page 28.

Show Text Symbols

If this button is on, invisible text symbols such as carriage returns, tabs, and spaces appear in the message.You can see these symbols only in your composition window. They do not appear in the message you send.

Send or Queue

This button lets you send a message immediately or put it in the queue to send later. If the “Immediate Send” option is selected in the Sending Mail options, the button is labeled Send. If the option is not checked, the button is labeled Queue. For details, see “Sending Mail” on page 203 and “Sending or Queueing a Message” on page 43.

The drop-down lists and buttons on the bottom row of the text toolbar are described below. Note that the text styles and attributes controlled by this row can also be accessed via text file windows and signature windows.

Font drop-down list

Make the selected text a specific

font (typeface).

Size

Make the selected text a specific

size.

Bold Make the selected text bold.

Italics

Make the selected text italic.

Underline

Make the selected text underlined

Color (Sponsored and Paid modes only) Make the selected text a specific color. Note that “Automatic” is the default for text on your computer (usually black).

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Using the Composition Window Eudora User Manual

Typewriter (Sponsored and Paid modes only) Make the selected text the fixed-width (typewriter-style) message font set in the Fonts options. See “Fonts” on page 208.

Align Left (Sponsored and Paid modes only) Align the selected paragraph to the left margin.

Align Center (Sponsored and Paid modes onl y) Align the selected paragraph to the center of the page.

Align Right (Sponsored and Paid modes onl y) Align the selected paragraph to the right margin.

Indent In (Sponsored and Paid modes only) Indent the selected paragraph indented once to the left.

Indent Out (Sponsored and Paid modes only) Remove one left indent from the selected paragraph.

Bulleted List (Sponsored and Paid modes only) Make the selected text a bulleted list.

Make Hyperlink (Sponsored and Paid modes only) Make the selected text or graphic a clickable hyperlink to a Uniform Resource Location (URL), so that when the recipient clicks the item, he or she is immediately taken to the URL.

Clear Formatting

Remove all the formatting from the selected text or paragraph.

Insert Object (Sponsored and Paid mod es onl y) Insert a specified picture file or a horizontal line at the current cursor position in body text. For details, see “Inserting Obje ct s in Mess age Text” on page 31.

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Using the Composition Window Eudora User Manual

Message Header

Outgoing mail headers consist of six fields: To:, From:, Subject:, Cc:, Bcc:, and Attached. Each field is described below. The To:, Subject:, Cc:, and Bcc: fields can be directly edited. To move the cursor from field to field, press the T ab key or click in the desired field with the mouse.

To resize the header region of the outgoing message composition window, drag the separator up or down. This change applies to the current message only.

To:—The intended recipients’ email addresses or nicknames you have defined. Multiple addresses and nicknames must be separated by commas. See “Using the Addres s B oo k” on page 157. To select a name from a list, see “Using Automatic Name Completion (Sponsored and Paid modes only)” on page 26.

From:—The sender’s email address. This is usually your incoming email account plus your real name. You can use a return address other than your incoming mail account by entering the address in the Return address field of the Getting Started options. See “Getting Started” on page 197.

If you have Alternate personalities set up, you can select the appropriate personality in the From: field drop-down list. See “Using Multiple Personalities” on page 75.

Subject:—Some brief text indicating the contents of the message. This field can be left blank although it is considered a point of email etiquette to include a Subject with each message. By default, Eudora warns you when you send a message with no subject.

Cc:—The email addresses or nicknames of people to whom a copy of the message is to be sent. These recipients are displayed in the message header for all recipients to see. Multiple addresses must be separated by commas. This field can be left blank. Cc means “carbon copy.” To select a name from a list, see “Using Automatic Name Completion (Sponsored and Paid modes only)” on page 26.

Bcc:—The email addresses or nicknames of people to whom a blind copy of the message is to be sent. These recipients are not displayed in the message header, and the recipients in the T o and Cc fields will not know that a copy went to these addresses. Use Bcc to send a copy of a message to someone without showing the other recipients. Multiple addresses must be separated by commas. This field can be left blank. Bcc means “blind carbon copy.” To select a name from a list, see “Using Automatic Name Completion (Sponsored and Paid modes only)” on page 26.

(Sponsored and Paid modes only) The Bcc field can also be used to put a copy of the message in one or more of your mailboxes. To do this, right-click in the body of the message to display the drop-down list. From the drop-down list, choose your mailbox from the Fcc menu (equivalent to the Transfer menu). The name of the mailbox is inserted into the Bcc field preceded by the expression “ƒ\.”

Repeat the procedure to Fcc to multiple mailboxes. Eudora automatically separates the entries with commas. When the message is sent, a copy is placed in each specified mailbox. Fcc means “folder carbon copy.”

Attached:—A list of documents being attached to and sent along with the message. See the section “Attaching a File to a Message” on page 32 for instructions on how to add attachments. To delete an attachment from an outgoing message, select it and press the backspace or delete key. This field can be left blank.

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Message Body

After filling in the header fields, move the insertion point to the space below the message header. Type the body of the message here. For information about formatting your message text, see “Formatting Text” on page 29. Also see “Text Toolbar” on page 21.

You can insert pictures and horizontal lines into message text. For details, see “Inserting Objects in Message Text” on page 31.

Using Automatic Name Completion

(Sponsored and Paid modes only)

Similar to the “F inis h Addr ess Book Entry” command (see “Finish Address Boo k Ent ry Command” on page 164; click the page number to display the topic), Auto-Completion allows you to enter a portion of a name in the To:, Cc:, or Bcc: field, and Eudora automatically completes the name for you. Just start typing and Eudora will attempt to complete the name. If multiple past recipients match the text you’ve entered, a list of names from your history file and address book appear in a drop-down name list (provided both the history file and address book are selected in the new Auto-Completion option window explained later in this section). Select the correct name, and the name and email address appear in the field.

The history file consists of names and email addresses of people you have previously sent or forwarded messages to, or to whose messages you have replied within Eudora.

The address book consists of the nicknames you have entered for each person in your address book.

In the example below, you want to send Barb a message. Previously, you had to enter her nickname from your address book, or if she wasn’t in your address book, you had to enter her full email address. T o use the auto-completion feature, just enter B in the To: field, and Eudora displays a drop-down name list of names beginning with “B” for you to choose from. (You can also press Esc to prevent the drop-down name list from appearing.) If you had typed BA, Eudora would have displayed a drop-down name list with all names beginning with “Ba.” Scroll through the name list and click or press Enter to select the correct name. The name is now entered into the header field.

Name auto-completion in a new message

If you have only a “Barb” and a “Beth” as names in your address book or history file, Eudora completes the first alphabetical name. So when you type B, “Barb” would appear first on the list (if Names should appear in alphabetical order is selected in the Auto Completion options window explained later in this section).

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Setting the Message Priority Eudora User Manual

indicates that the name came from your address book. If the name is from your

address book, only the nickname appears in the drop-down name list. indicates that the name came from your history file. If the name is from your history file, both the username and email address appear in the drop-down name list as you type.

To complete the name in the field, select the correct name from the drop-down list. If you want to add another name in the T o: field, type a comma (,) after the first recipient’s name. Then you can begin to add another recipient’s name as shown in the example below.

Second name auto-completion in the To: field

The example below shows auto-completion in the Cc: field.

Name auto-completion in the Cc: field

Note. To turn the name auto-completion feature off, go to the Tools menu, choose Options, and then select Auto-completion. Turn off Address Book and History File and click OK.

Setting the Message Priority

You can assign a priority to incoming and outgoing messages. The priority identification is only for you and your recipients; it does not affect the way mail transport systems handle the messages.

There are five priority levels available, with 1 being the highest and 5 being the lowest. Each is represented by a small symbol in the Toolbar of a message window and the Priority column of a message summary. Priority 3 (normal) is used for messages that have no assigned priorities, and it is not displayed. The highest priority symbol, a double-caret, is red; the lowest priority symbol, an inverted double-caret, is blue.

New messages are created with a normal priority . To change the priority of the current message, use the Priority drop-down list.

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Requesting a Return Receipt (Sponsored and Paid modes only) Eudora User Manual

Selecting a priority for a message

Note. To set up Eudora to default to the sender’s priority on your replies, turn on the “Copy original’s priority to reply” option in the Replying options. See “Replying” on page 206 for more information. You can always change the priority in the message window.

Requesting a Return Receipt

(Sponsored and Paid modes only)

Y ou can request that your recipients notify you when they have seen your message. T o do this, click in the message toolbar.

When your recipients open the message and then close it, a dialog box appears asking them to create a notification message now, later, or never. If you sent yourself a copy of the message, you will see the request for notification. If a recipient chooses to create a notification message, it is sent to you and tells you when the recipient opened your message.

Request for notification

If you receive a request for notification, you may respond as follows:

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Formatting Text (Sponsored and Paid modes only) Eudora User Manual

■ Click Now to queue the notification message in your Out mailbox. It will be sent the

next time queued messages are sent.

■ Click Later to close the message without sending a notification. Note that each

time you open the message and then close it (or if you try to delete it), the notification request will appear until you click either Now or Never.

■ Click Never to cancel the notification request without ever sending a request for

notification message.

■ Click Cancel to dismiss the request for notification request from the screen while

the return receipt message is open. Note that if you close the message, the notification dialog box will appear again.

The Return Receipt options may or may not work as described, depending on your recipients’ email software.

Formatting Text

(Sponsored and Paid modes only)

You can use standard text-editing options to format the text of your outgoing messages, your text files, and your signatures. The formatting is delivered to your recipients using text-editing standards in common use today. In Eudora, styled and plain text formatting is delivered to your recipients using the Hypertext Markup Language format, HTML. This enables you to compose and send messages styled with different fonts, colors, font sizes, etc. However, the formatting your recipients see depend on how well their email packages support this standard.

HTML is the text formatting standard used in the World Wide Web by Web browsers and newer email applications. As well as allowing you to use enriched text, HTML also lets you embed pictures and create bullet lists in the messages you send.

It’s important to remember that you cannot completely control what happens on your recipients’ computers. Depending on the type of computers they are using, their installed fonts, their options or preferences, etc., they could end up viewing something other than what you had intended. Also, the formatting changes you make are sent to your recipient, but your default text settings are not. Any text that you did not make changes to appears using your recipient’s default text settings, which may be different from yours.

In Eudora, you can select preferences for sending text in your messages as follows.

1 From the Tools menu, choose Options. 2 Scroll through the category list and select Styled Text. 3 In the Styled Text options window, you can select whether you want Eudora to send

your messages with both plain and styled text, with styled text only, or with plain text only . Also, you can set a warning each time you send a message with styled text. However, the default is to send both styled and plain text. For details, see “Styled Text” on page 213.

Text in outgoing messages, text files, and signature files can be formatted using the commands on the Edit menu, the T ext submenu, and the formatting toolbar. See the “Text Toolbar” section above for information on using the formatting part of the toolbar. The following T ext submenu commands are described.

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Text Editing Menu Commands

To format text, use the commands on the Text submenu of the Edit menu. If text in the message body is selected, the menu command applies the formatting to that text. If no text is selected but the cursor is in the message body, then the font-related commands apply the formatting to the next text you type, and the margin-related commands apply the formatting to the current paragraph; that is, the paragraph containing the cursor.

Important. You must place the cursor in the composition window to activate the options, otherwise the options are inactive (grayed out).

The formatting options are as follows: Font—Make the text a certain font by choosing from the fonts available on your system.

Remember that your recipient may not have the same fonts. Bold, Italic, Underline—Make the text bold, italic, or underlined

. The default is plain text.

Color—Make the text black or the selected color. Typewriter—Set the text to the fixed-width (typewriter-style) message font selected in the

Fonts Options. Size—Make the text the selected size: Very Small, Small (the default), Medium, Large,

Larger, Very Large, and Humongous. The increase or decrease is based on the next or previous standard point size.

Remember that you are viewing the text based on your default settings in the Fonts Options, but your recipient’s settings and fonts will be different. For example, if your recipient’s default font size is larger than yours and you send a message with text set to “Humongous,” your recipient will see text even more humongous than yours!

Left, Right, Center—Align the selected or current paragraph to the left, the right, or the center of the current indent.

Margins: Indent In, Indent Out—Indent the selected or current paragraph’s left mar gin in one level, or “outdent” the left margin: remove one level of indent. You must have text highlighted to activate this option.

Bulleted List—Convert the selected text to a bulleted list, or begin a bulleted list at the insertion point.

Make Hyperlink—Convert the selected piece of text, or the selected graphic, to a click- able, underlined hyperlink to a URL you specify; when your recipient clicks the hyperlink, he or she is immediately taken to the URL. You must select text or a graphic to activate this option.

Clear Formatting—Clear all formatting and go back to the default settings. This option is not active if you have no formatting in your message.

Insert Object—Insert objects in the body of a composition message. Includes the commands “Picture” (insert an embedded graphic file) and “Horizontal Line” (insert a horizontal rule as a separator).

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Other Formatting Options

If you select the Word Wrap button in the message toolbar, a carriage return is automatically inserted at the end of each line of text with roughly 76 characters per line when the message is sent. This makes the message legible on your recipient’s computer.

It is a good idea not to include your own carriage returns within paragraphs if you have the Word Wrap option selected. Use carriage returns only to create new paragraphs in the message.

To manually wrap text, do the following.

1 Select and highlight the text you want to wrap. 2 From the Edit menu, choose Wrap Selection.

To unwrap text, select the text you want, then hold down the Shift key and from the Edit menu, choose Wrap Selection.

To copy wrapped text without taking the carriage returns, that is, to copy and unwrap, hold down the Shift key and choose Copy from the Edit menu.

Inserting Objects in Message Text

(Sponsored and Paid modes only)

To insert pictures and horizontal lines into the body of a message, use the Insert submenu under the Edit menu, or use the Insert Object button on the message toolbar. See “Text Toolbar” on page 21.

You can insert an object in the middle of a line of text or between lines of text in the message body.

To insert a picture in message text, do the following.

1 Move the cursor to where you want the picture. 2 From the Edit menu, choose Insert. 3 From the Insert submenu, choose Picture. A dialog box appears. 4 In the dialog box, select an image file and click Open.

The picture is inserted into the message body at the cursor position. You can continue typing text. Once the picture is inserted in your message, you can drag it to where you want it in the message. Your recipient will see the picture right in the message body.

Note. What your recipient sees may depend on whether the receiving computer and email package support the display of inline images embedded in message text.

To insert a horizontal line in message text, do the following.

1 Move the cursor to where you want the line. 2 From the Edit menu, choose Insert. 3 From the Insert submenu, choose Horizontal Line. A horizontal rule is inserted imme-

diately above the line on which the cursor resides.

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Attaching a File to a Message Eudora User Manual

Attaching a File to a Message

Any file can be attached to and sent with a Eudora message. Most of the time, an attached document functions like a “rider” to the email message, and does not appear within the message text. Instead, the name of the document appears automatically in the Attached field of the message header.

To attach a file to an outgoing message, do the following.

1 From the Message menu, choose Attach File. The Attach File dialog box appears.

Attach File dialog box

2 Locate the file you want, select it, and click Open to attach the document to the current

message or to open a new message with the file attached. You can add as many attachments as you want to a message.

You can also drag one or more files from either the desktop or the File Browser window onto the message window to attach them. See “File Browser Window” on page 148.

To detach an attached document before the message is sent, select the document name in the Attached field; then press either the backspace key or the Delete key.

When the message is sent, if the chosen document is not a plain text (ASCII) file, it is encoded in the selected attachment type. This allows you to send any kind of document through the mail, even applications.

If the document is an ASCII file, you can put it in the body of the message by turning off the Text as Attachment button in the message toolbar, or by turning on the “Put text attachments in body of mess ag e” option in the Attachments options. See “Attachments” on page 207. The toolbar button applies to the current outgoing message; the Attachments option applies to all outgoing messages.

The attachment types include the following. MIME—This is best for recipients with MIME-compliant email readers, regardless of what

operating system they are using. For more information on MIME, see “MIME and Mapping in the extended online user manual.

BinHex—This is best for recipients on a Macintosh with an email reader that is not MIME-compliant.

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Attaching a PureVoice™ File to a Message Eudora User Manual

Uuencode—This is best for recipients using PC or UNIX systems that are not MIME-compliant.

Manually Decoding Attachments

If you send an attachment and your recipient’s email program does not automatically decode it, it will probably be included in the body of the message in the chosen attachment format (MIME, BinHex, or Uuencode).

If you receive a large message consisting largely of indecipherable text, it is probably an attachment that was not automatically decoded. Usually this is because the attachment headers are formatted incorrectly.

To decode an attachment that was not automatically decoded, open the message and choose Save As from the File menu to save the message as a text file. Then run the decoding utility appropriate for the encoding method that the sender used. Decoding utilities can be found at various shareware sites on the Internet.

Attaching a PureVoice™ File to a Message

You can attach an audio file to your message. However, your recipient must have the PureVoice player/recorder to hear your audio attachment. Click the following website:

http://www.qualcomm.com/eudora/purevoice

To attach a PureVoice file to your message, do the following.

1 Click the PureVoice icon on the toolbar or from the Message menu, choose

Attach then choose PureVoice.

The PureVoice player/recorder appears in an opened message.

PureVoice player/recorder

Note. QUALCOMM PureVoice software contains its own help program. For detailed information on PureVoice, choose Topics from the PureVoice Help menu.

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2 To create an audio file, click the New button, or from the File menu, choose New

Recording. If a current recording exists, a dialog box appears asking if you want to

discard or save the current recording.

3 To record your voice, click the red round button or from the Control menu, choose

Record.

4 Speak clearly into the computer’s microphone. Observe the volume indicator in the

digital display, and if necessary, adjust the microphone volume/sensitivity control.

5 When finished recording, click the square button or from the Control menu, choose

Stop. Note. To discard this audio file and start over, just repeat steps 2 through 5.

6 To attach the audio file, click Attach in the PureVoice window or from the File menu,

choose Attach. You may also save the audio file to a folder. The PureVoice audio file attaches to your message.

Note. If your recipient does not have PureVoice, choose Attach Site Info from the Options menu. This tells your recipient where on the Internet he or she can retrieve

the PureVoice player/recorder. The Web site includes a file with download instructions.

Including a URL in a Message

(Sponsored and Paid modes only)

To include a hot link also known as a Uniform Resource Locator or URL in a message, enclose it with less than and greater than signs (angle brackets) to ensure that your recipient’s email application can identify it as a URL, for example, <http://www.eudora.com> is a hot link.

URL in a message

Creating a Hyperlink in a Message

(Sponsored and Paid modes only)

Eudora lets you create a hyperlink in an outgoing message; that is, it converts a piece of text or a graphic into a link to a URL. When your recipients click the text or graphic, their browsers open and take them to that URL.

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To create a hyperlink, do the following.

1 Type the text you want to link in your outgoing message, for example “Click here.” 2 Select the text to highlight it.

Or, insert a graphic file by choosing Insert then Picture from the Edit menu and select the inse rted graphic.

3 Either choose Make Hyperlink from the Text submenu under the Edit menu, or click

the Make Hyperlink button on the message toolbar. See “Text Toolbar” on page 21. In the URL field of the Hyperlink dialog box, enter the full address of the URL, for example http://www.eudora.com

4 Click OK.

The text or graphic is now linked and is highlighted and underlined in the message. When your recipients receive the message, open it, and click the text or picture you hyperlinked, their browsers or other applications will open and go directly to the URL you specified.

For example, if you hyperlinked “Click here” to the Eudora Web site www.eudora.com and when your recipient clicks “Click here,” your recipient’s browser opens and the Eudora Web page appears.

Checking Your Spelling Automatically

(Sponsored and Paid modes only)

Automatic spell check is the inline spell check feature of Eudora. If automatic spell check is turned on, misspelled words are double-underlined in the message body after you type them and press the spacebar. To correct the word or display a drop-down word list from which to choose the correct word, right-click the underlined word.

Before you start using the automatic spell check feature, you must turn on this feature. To turn on the automatic spell check, do the following.

1 From the Tools menu, choose Options. 2 Scroll and select Spell Checking. The Spell Checking options window appears.

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Checking Your Spelling Automatically (Sponsored and Paid modes only) Eudora User Manual

Spell Checking options window

3 Select Automatically as you type. 4 Click OK. Your automatic spell check should be on.

When you type in your message and misspell a word, the word is immediately underlined after you press the spacebar as shown in the example.

New message with automatic spell check

5 If you want to choose the correct word from the drop-down word list, right-click and the

drop-down word list appears as shown below.

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Checking Your Spelling Manually (Sponsored and Paid modes only) Eudora User Manual

Drop-down word list

6 From the drop-down word list, choose the correct word. Your misspelled word is

replaced by the correct word.

Note. Notice in our example that “p.m.” is double-underlined indicating that it’s misspelled according to the spell checker. From the drop-down word list, you can choose Ignore All to ignore the perceived error or Add to add the word to your dictionary. If you add the word, it will not display as a misspelled word in future messages.

Checking Your Spelling Manually

(Sponsored and Paid modes only)

If you prefer not to use the automatic spell check, Eudora has a manual spell checker. It can be used to check for misspellings in the body of current message composition windows, text files, and signature files. It includes a built-in dictionary and also allows for the creation of a custom user dictionary . Additionally, it can be configured to ignore capitalized words, words in all capital letters, words with numbers, and mixed-case words; to report doubled (repeated) words; and to suggest alternative spellings.

Note. Changes to the spelling options can be made in the Spell Checking options window. To open this window, from the Tools menu, choose Options. Scroll the category list and select Spell Checking. For details, see “Spell Checking” on page 215.

Important. For information on how to get dictionaries for languages other than U.S. English, see “Sources” in the online user manual.

To automatically check spelling when you send or queue a message, turn on the “Check when message queued/sent” option in the Spell Checking options. If this is on, the message is checked for spelling errors when you send or queue it. If you complete the spell-checking process, the message is automatically sent or queued. If you click Cancel instead, or leave spelling errors in the message, a dialog box appears asking you if you still want to send or queue the message. If you don’t want that dialog box to be displayed, turn on the “Don’t warn me anymore” option in the Spell Checking options.

To check the spelling of a current composition window, text file, or signature file, click Check Spelling in the main window toolbar or choose Check Spelling from the Edit menu (Ctrl+6). If there are no misspellings, the “No misspellings found” alert appears.

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Checking Your Spelling Manually (Sponsored and Paid modes only) Eudora User Manual

Note. For an alternate way to check your spelling, use the Shift+Check Spelling option on the Eudora main window toolbar, which lets you see all misspelled words at once and change only those you want to. See “Saving a Message for Later Changes” on page 41.

Also, if text is selected, Eudora checks the spelling only of the selected text. Otherwise, it starts the spelling check from the beginning of the message body or text file and checks the entire text.

If a misspelled, unknown, or repeated word is found, the Check Spelling dialog box appears with the word listed in the Unknown field. If you want to send (or queue) the message without correcting the misspelled word, click Just send.

The following dialog box appears only if the Warn me when sending/queueing message with misspellings option is turned on. See “Spell Checking (Sponsored and Paid modes only)” on page 215.

Check Spelling dialog box

To correct the misspelled word, take one of the following steps.

■ Type the correct spelling of the word in the Change To field (if it is not already there)

and click Change.

■ Select the correct word from the Suggestions list and click Change.

■ Double-click the correct word in the Suggestions list. The spelling checker then

proceeds with the check.

Check Spelling Dialog Box

The Check Spelling dialog box allows you to ignore an unknown word, change it, suggest the correct spelling, add the word to your user dictionary, edit your dictionary, or change the spelling options via the Options button. Each of the fields and buttons is described below.

Just Send/Queue—Click to send or queue the current message that contains the misspellings. The misspellings are not corrected before they are sent or queued.

Unknown—An unknown word is one that is not found in Eudora’s built-in dictionar y or your own custom dictionary. You can act on an unknown word using the Ignore, Ignore all, Change, Change all, or Add buttons as described below.

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Checking Your Spelling Manually (Sponsored and Paid modes only) Eudora User Manual

Change To—This field works in conjunction with the Change and Change all buttons. It allows you to modify the unknown word by either typing its correct spelling in this field or selecting a suggested alternative spelling from the Suggestions field, and then clicking the Change or Change all button, as described below.

Suggestions—This field lists Eudora’s suggestions for the correct spelling of the unknown word. If the Suggest words option is selected, all suggestions are listed here by default. If the option is deselected, click the Suggest button to display Eudora’s suggestions.

Ignore—This button causes the spelling checker to ignore this occurrence of the unknown word.

Ignore all—This button causes the spelling checker to ignore this occurrence and all subsequent occurrences of the unknown word.

Change—This button substitutes the contents of the Change To field for the unknown word.

Change all—This button substitutes the contents of the Change To field for this occur- rence and all subsequent occurrences of the unknown word.

Suggest—This button causes the Suggestions field to display a list of Eudora’s sugges- tions for the correct spelling of the unknown word.

If Eudora doesn’t have suggestions in its dictionary, then it doesn’t list any suggestions.

Add—This button adds the unknown word to your custom user dictionary. Edit Dictionary—This button displays the Edit User Dictionary dialog box.

Edit User Dictionary

The Edit User Dictionary dialog box lists all of the words in your user dictionary in the Dictionary field. It also allows you to add words to or delete words from your personal user dictionary, or even to clear the entire dictionary.

Note. Words in the user dictionary are saved in all lower case. To add a word to the dictionary using this dialog box, type the correct spelling of the word

in the Word field and click the Add button. The word is then added to the dictionary and displayed in the Dictionary field.

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Note. The Add button in this dialog box works the same as the Add button in the Check Spelling dialog box.

To remove a word from the user dictionary, first type it in the Word field or locate it in the Dictionary field and single-click it to display it in the Word field. Then click the Delete button.

To delete the entire user dictionary, click Clear. You will then be prompted to confirm the deletions. If you click Yes, all of the words will be deleted from the user dictionary.

Spelling Options dialog box

The Spelling Options dialog box lists the spell-checking options. A check mark in the box next to the option name indicates that the option is selected.

Note. The spelling options can also be modified in Options under the Tools menu. For details, see “Spell Checking” on page 215.

The options are as follows: Ignore capitalized words—The spelling checker ignores words that start with a capital

letter, such as proper nouns. Ignore words with all capitals—The spelling checker ignores words that contain all

capital letters, such as acronyms.

Ignore words with numbers—The spelling checker ignores words that contain numbers. Ignore words with mixed case—The spelling checker ignores words that contain a

mixture of uppercase and lowercase characters. Report doubled words—The spelling checker reports words that appear twice in

sequence in text and identifies them as Doubled words. Suggest Words—The spelling checker displays Eudora’s suggestions for the correct

spelling of an unknown word. You can select any combination of the suggestion options: Phonetic words, Split words, Typographic words.

Note. If Eudora doesn’t have suggestions in its dictionary, then it doesn’t list any sugges- tions.

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Saving a Message for Later Changes Eudora User Manual

Saving a Message for Later Changes

Sometimes it is convenient to save an outgoing message either as a safeguard when typing long messages, or so you can return to it later to make changes.

To save the current message, do the following.

1 From the File menu, choose Save.

Saved messages are put in the Out mailbox, and if at least one recipient is entered in either the To: or the Bcc: field, the saved message is shown with a bullet (•) in the Status column. If both the To: and Bcc: fields are empty, the Status column is blank. The bullet indicates that the message not only has been saved, but is also ready to be sent or queued.

Saved (and sendable) message in the Out mailbox

You can continue making changes to the message or close it. If you try to close an outgoing message window without saving that version of the message, an alert appears asking if the message should be saved or the changes discarded. If you select Discard and the message has never been saved, the message is deleted.

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Saving a Message for Later Changes Eudora User Manual

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Sending Messages and Checking Mail

Sending or Queueing a Message

After you compose a message, you can send it immediately or put it in a queue to be sent later.

Note. Most outgoing (SMTP) servers do not require a password to send mail. For information about setting up a password check for sending mail, see “Troubleshooting” on page

283. Click the page number to display the topic.

Sending a Message Immediately

If you want to send your messages immediately instead of putting them in a queue to send later, be sure the “Immediate send” option is turned on in the Sending Mail options window. For information on the Sending Mail options window, see “Sending Mail” on page

203. Click the page number to display the topic. To send the current message, do the following.

■ From the Message menu, choose Send Immediately, or click .

A Task Status window can be displayed to show the progress of the transmission. See “Task Status Window” on page 151. Click the page number to display the topic.

If you have the “Immediate send” option on, but want to put the current message in the queue, hold down the Shift key and click the Send button. The Change Queueing dialog box appears, and you can set detailed instructions. For more details, see “Queueing a Message to Send at a Certain Time” on page 44. Click the page number to display the topic.

Queueing a Message to Send Later

If you want to put your messages in a queue (in the Out mailbox) to send all together at a later time, be sure the “Immediate send” option is off in the Sending Mail options. For information on the Sending Mail options window, see “Sending Mail” on page 203. Click the page number to display the topic.

You can set up Eudora to warn you if you try to delete a queued message, or try to quit Eudora with queued messages. To do this, turn on those options in the Extra Warnings options window. See “Extra Warning” on page 225. Click the page number to display the topic.

To put the current message in the queue, do the following.

■ From the Message menu, choose Queue For Delivery or click .

The message window is closed, the message is saved in the Out mailbox marked Q (meaning it’s ready to be sent), and the date and time are placed in the Date column.

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Eudora User Manual Sending or Queueing a Message

Queued messages in the Out mailbox

To send all of your queued messages, do the following.

■ From the File menu, select Send Queued Messages. If you have the Task Status

window displayed, you can see the progress of the transmission. See “Task Status Window” on page 151. Click the page number to display the topic.

If you have the “Immediate send” option turned on, but want to send a message immediately, hold down the Shift key and click the Queue button. The Change Queueing dialog box appears, and you can select “Send Message Right Now.” However, if you select this option, all messages that are queued in the Out box will be sent.

Queueing a Message to Send at a Certain Time

You can specify that a message be sent at a certain time in the future. To do this for the current outgoing message, do the following.

1 From the Message menu, choose Change. 2 From the Change submenu, choose Queueing. The Change Queueing dialog box

appears.

Change Queueing dialog box

3 If you choose Right now, the message is sent immediately when you click OK. If you

choose Next time queued messages are sent, the message is sent the next time queued messages are sent.

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Sending or Queueing a Message Eudora User Manual

If you choose On or after, you can use the Time and Date fields to fill in the time and date at which the message should be sent. The message is saved in the Out mailbox

with a clock icon in the Status column, and with the specified date and time in the Date column. The message is sent when the specified time arrives.

Important. For the message to be sent at the correct time, Eudora must be running at that time. If Eudora is not running, the message is sent the first time Eudora is run after the specified time has passed.

If you choose Don’t send for a message that has never been queued, nothing happens. The message is held in the Out mailbox until it is either deleted or re-queued and sent.

Note. When exiting Eudora with queued messages or timed queued messages (sent within the next 10 hours), Eudora gives you a warning and a chance to send these messages.

Editing a Queued Message

To edit a queued message, do the following.

1 Open the Out mailbox. 2 Click to select the message summary. 3 Make the necessary edits and save it. The message is kept in the Out mailbox. If you

close the changed message without saving it, an alert appears asking you to verify the changes.

Taking a Message Out of the Queue

A message that is queued but is not yet sent can be unqueued by doing the following.

1 Open the Out mailbox and select the desired message summary. 2 From the Message menu, choose Change Queueing and click Don’t send. This

changes the message status from queued (Q) to sendable (•). The message is held in the Out mailbox until it is either deleted, re-queued, or sent.

Sending Queued Messages When Checking Mail

If the Send on check option in the Sending Mail options window is on, then every time Eudora checks for mail (automatically or manually), all queued messages are automatically sent. See “Sending Mail” on page 203. Click the page number to display the topic.

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Eudora User Manual Sending Messages with Special Server Instructions

Sending Messages with Special Server Instructions

To send your queued messages with special instructions for the incoming server, do the following.

1 Hold down the Shift key and from the File menu, choose Send Queued Messages.

The Mail Transfer options dialog box appears.

Mail Transfer Options dialog box

2 Set the options you want and click OK. All the actions you have requested are

completed.

Using SMTP Authentication

SMTP authentication operates automatically in Eudora. Eudora can log in to an SMTP server when sending mail, just like it does for receiving

mail. Not all SMTP servers require or allow such authentication. Eudora will attempt authentication to servers that allow it. The preferred SMTP authentication method is CRAM-MD5. If CRAM-MD5 is not available, LOGIN or PLAIN will automatically be used. Once Eudora discovers that your SMTP server allows authentication and when you send messages, a dialog appears that prompts you to enter a password.

If for some reason yo prefer that Eudora not attempt to login to your SMTP server, you can tell it not to do so by doing the following.

1 From the Tools menu, choose Options, then Sending Mail. The Sending Mail options

window appears.

2 Turn off the Allow Authentication. 3 Click OK.

Important. If you turn off the Allow Authentication option, you may not be able to send

mail. Please check with your email administrator or ISP if you have any difficulties.

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Keeping Copies of Outgoing Messages Eudora User Manual

Keeping Copies of Outgoing Messages

Following are the three ways to keep copies of your outgoing messages:

■ To put a copy of every outgoing message in the Out mailbox, turn on the Keep copies

option in the Sending Mail options window. See “Sending Mail” on page 203. Click the page number to display the topic.

■ To put a copy of the current outgoing message in the Out mailbox, select the Keep

Copy button in the message toolbar.

■ To put a copy of the current outgoing message in a particular mailbox, right-click in the

body of the message and select the mailbox from the Fcc submenu.

In all these cases, when the messages are sent, they are put in the specified mailbox with a checkmark ( ) in the Status column, indicating that the message has been sent.

If none of these options are used, outgoing messages are put into the Trash mailbox after they have been sent.

Note. You can also set up a filter to save outgoing messages in particular mailboxes based on information contained in the message. See “Filteri ng Mess ages ” on page 108 for more information. Click the page number to display the topic.

Checking for Incoming Mail

The incoming mail server is where your mail is received and stored until it is transferred by Eudora to your PC. You can use several different mail accounts with Eudora. Your main account, or “dominant personality,” is specified in the Getting Started options. Additional mail accounts, or “multiple personalities,” are set up in the Personalities window and the Account Settings dialog box. For more information on personalities and the Account Settings dialog box, s ee “Using Multiple Personalities (Sponsored and Paid modes only)” on page 75 and “Acco unt Se ttings Dialog” on page 83. Click the page number to display the topic.

Note. To better understand how the incoming mail server functions with Eudora, see “Mail Transport” on page 245. Click the page number to display the topic.

There are two ways to check your incoming mail server and transfer mail to your PC: automatically or manually. These are described in the sections below.

You can also control how your mail is transferred from the server, and what happens to it on the server. For details, see “Managing Your Mail on the POP Server” on page 55 and “Managing Your Mail on the IMAP Server” on page 59. Click the page number to display the topic.

Checking for Mail Automatically

To set up Eudora to automatically check your incoming mail account and transfer new mail, do the following.

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Eudora User Manual Checking for Incoming Mail

1 From the Tools menu, choose Options. 2 Scroll through the category list and choose Checking Mail. The Checking Mail option

window appears. For more information, see “Checking Mail” on page 199. Click the page number to display the topic.

3 In the Check for mail every _ minutes field, enter the number of minutes that you

want between mail checks. Note. Fifteen minutes is a good minimum interval because checking mail more

frequently puts an unnecessary load on your incoming mail server. If the field is empty or is set to 0, mail is not automatically checked.

If automatic checking is set, the Check Mail command under the File menu shows you the next scheduled time for an automatic check.

4 From the Tools menu, choose Personalities. The Personalities window opens. See

“Personalities Window” on page 75 for more information. Click the page number to display the topic.

5 For each personality you want automatically checked, right-click the personality to

display the drop-down context menu.

6 From the context menu, choose Properties. The Account Settings dialog box appears. 7 Turn on the Check Mail option for that personality.

The Check Mail option also specifies that an account should be checked for new mail when a manual mail check is done.

Checking for Mail Manually

To manually check for new mail at any time, do the following.

1 From the File menu, choose Check Mail or click .

Any account that has the Check Mail option turned on in the Account Settings dialog box is checked. If you haven’t successfully entered your password since opening the Eudora program, a prompt appears for each personality being checked. A Task Status window can also appear indicating retrieval of your incoming mail. See “Tas k Sta tus Wind ow” on page 151. Click the page number to display the topic.

Stopping a Mail Check

If you want to stop a mail check in the middle of the process, do the following.

1 On the Eudora status bar, right-click on the progress indicator or envelope. A

drop-down context menu appears.

Task indicator’s context menu

2 From the drop-down list, choose Stop All Tasks to stop the mail check.

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Using Your Password Eudora User Manual

To resume mail check, right-click on the progress indicator and choose Process All Waiting Tasks.

Using Your Password

Each time you open Eudora and check mail for the first time, you need to enter a password for each incoming mail account that you have. This password is required by the incoming mail server before it will transfer your mail, so that no one else can get your mail from the server.

Note. This does not protect your mail once it is on your PC. Unless a message has been sent with some type of security, it is just plain text, which many applications can read. If you are interested in securing the messages on your PC, you may want to consider a disk driver that can encrypt hard disk data.

If you need to enter a password, the Eudora Password dialog box appears. Enter your password and click OK. If you make a mistake before clicking OK, simply backspace and re-enter the password correctly.

Note. Your incoming mail account password is case-sensitive, so the uppercase and lowercase characters must be typed in exactly. Be sure that Caps Lock is off. If the Caps Lock key is on, the word “Caps” will appear on the bottom-right of the main Eudora window.

Password dialog box

If your password is rejected, an error message appears indicating you have entered the wrong password. Choose Check Mail from the File menu to redisplay the password dialog box.

As long as Eudora is running, it remembers all of your passwords. If you don’t want it to remember (for example, if you are away from your PC), choose Forget Password(s) from the Special menu. The next time you check mail for any account, Eudora prompts you for your password again.

Note. If you have more than one personality, a window appears listing the names of your personalities. You can select the personalities whose passwords you want Eudora to forget. All the personalities are selected by default. Deselect the personalities you don’t want Eudora to forget.

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Eudora User Manual Using Your Password

Forget Passwords window (multiple personalities only)

You can also make Eudora remember all of your passwords from one session to the next, which means you never have to enter passwords again, even if you quit and restart Eudora. You want to do this only if your PC is in a secure location, where there is no possible chance of someone else having access to it. To use this option, turn on Save password in the Checking Mail options. See “Checking Mail” on page 199. Click the page number to display the topic.

Changing Your Password

To change the password for one of your personalities, do the following.

1 From the Special menu, choose Change Password. 2 Select the personality whose password you want to change. 3 At the prompt, enter your old password once, and your new password twice.

Depending on the server you are using, the password can be up to 30 characters, but normally it is only 7 or 8.

Note. This works only if the incoming mail server is running a compatible password-change server. For information about these servers, see “Sources” on page 257. Click the page number to display the topic.

When you choose a new password, try not to use real words, names, dates, familiar acronyms, etc. Some systems require at least one number or symbol in your password, and you may want to do that even if it is not required.

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Receiving and Responding to Messages

Receiving New Mail

When Eudora does a mail check, you can be notified of new mail in one or all of the following ways: an alert dialog box, the opening of the mailboxes to which new mail is delivered, and a special “New Mail” sound. These options are turned on or off in the Getting Attention options. For information, see “Getting Attention” on page 221. Also, an envelope appears on the Windows taskbar indicating mail is waiting. See “Background Tasks” on page 222. Click the page number to display the topic.

When you receive notice that new mail has arrived, select Eudora from the Windows task bar. Mail usually arrives in the In mailbox (unless you are using filters to transfer messages). If the In mailbox is not already open, select In from the Mailbox menu. The messages are listed in the order they are received, with the most recent message listed last. Unread messages are designated by a bullet (•) in the Status column of the message summary.

Double-click anywhere on a message summary to open the message. You can also view messages using the message preview pane at the bottom of the mailbox window while the message summary is highlighted.

Incoming messages are saved indefinitely in the In mailbox (or the mailbox into which they are filtered) until they are deleted or transferred to another mailbox.

Incoming Message Window

To open an incoming message, double-click on its message summary in a mailbox window, or if the message summary is current (highlighted), press the spacebar or the Enter key.

Incoming message window

Note. You can also view the message in the message preview pane. See “Working with Mailboxes” on page 93 for more details. Click the page number to display the topic.

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Eudora User Manual Incoming Message Window

The incoming message window consists of the title bar, toolbar, and message body.

Title Bar

The title bar provides information about the message, including the name of the sender, the time and date the message was delivered, and the message subject.

Toolbar

The toolbar consists of buttons and menus displayed just under the title bar.

Tow Truck

This can be used to move any current message into a different mailbox. In an opened message, hold the mouse button down on the icon and drag it to an open mailbox or a mailbox in the Mailboxes window.

Fixed Width

Click this button to convert the message text to the fixed-width (typewriter-style) message font set in your Fonts options. This lets you view aligned text, such as columns and tables, more easily.

BLAH BLAH BLAH

If this is on, all the message headers appear.

Pencil

If this is on, you can edit the message.

Delete From Server

If this is on, the message will be deleted from the server the next time mail is checked (POP servers only). This icon appears only if you have the “Leave Mail on Server” option selected in the Incoming Mail options window. See “Leaving Mail on the Server” on page 56. Click the page number to display the topic.

Retrieve From Server (Fetch)

If this is on, the message is retrieved (fetched) from the server the next time mail is checked (POP servers only). This icon appears only if you have the “Leave Mail on Server” option selected in the Incoming Mail options window. See “Leaving Mail on the Server” on page 56. Click the page number to display the topic.

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Receiving Attachments Eudora User Manual

Priority drop-down list

This lets you indicate that the message is of higher or lower priority than a normal message. For most messages, this is just an empty box (normal priority). For details, see the sec tio n “Setting the Message Priority” on page 27. Click the page number to display the topic.

Subject

This is the subject that was assigned by the sender, and is shown in the message summary. For instructions on changing this subject, see “Editing Incoming Messages” on page 55. Click the page number to display the topic.

Message Body

The message body contains the message header and text information, as well as the name and icon of each attachment. Attachments can be opened from within the message window by clicking on the attachment icon or name.

Eudora lets you view incoming mail with advanced formatting, graphics, multimedia, and the like. Additionally, if you have the Use Microsoft’s viewer option turned on in the Viewing Mail options, and you have Microsoft Internet Explorer 3.0 or later installed and available on your system, then Eudora lets you take full advantage of the viewing capabilities of a Web browser. YOu can view directly in the email message itself, or linked to the Internet, without having to open your Web browser. See “Viewing Mail” on page 210. Click the page number to display the topic.

Printing an Incoming Message

To print the current message, do the following.

■ From the File menu, choose Print. Eudora automatically prints headers and footers on

each page, giving the window title, page number, and your return address.

Receiving Attachments

Unless you have specified a particular directory for your incoming attachments (see “Specifying an Attachment Directory” on page 54; Click the page number to display the topic), they are automatically decoded and saved in the Attach Directory in your Eudora Directory. If you receive multiple attachments with the same name, a number is added to the end of each duplicate name, in the order they are received.

Attachment names appear at the bottom of incoming messages and the message preview pane.

To open an attachment from the open message window or the message preview pane, click on the attachment name or its icon. If you have the application that the attachment was created in, that application launches and the attachment opens.

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Eudora User Manual Receiving Attachments

If you receive a large message consisting largely of indecipherable text, it is probably an attachment that was not automatically decoded. Usually this occurs because the attachment headers are formatted incorrectly. To decode an attachment that was not automatically decoded, do the following.

1 Open the message. 2 From the File menu, choose Save As to save the message as a text file. 3 Run the decoding utility appropriate for the encoding method that the sender used.

Decoding utilities can be found at various shareware sites on the Internet. Also see “Attachin g a Fi le to a M ess age ” on page 32. Click the page number to display the topic.

Specifying an Attachment Directory

If you do not want to use the default Attach Directory to receive your attachments, do the following.

1 From the Tools men, choose Options. 2 Scroll through the category list and select Attachments. 3 Beneath the Attachment directory prompt, click on the large bar button. A standard

file dialog box appears.

4 Double-click on the name of the directory you want to use (its name appears above the

list).

5 Click Use Directory. The dialog box closes, leaving the Attachments options window

opened. The name of the folder you just selected appears in the “Attachment directory” bar button.

Attachments options window

Note. If at any time Eudora cannot find your selected directory, Eudora will use the Attach Directory in the Eudora Directory for attachments until you designate a new directory.

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Editing Incoming Messages Eudora User Manual

Editing Incoming Messages

You can edit the message body in an incoming message if you select the Pencil button in the toolbar. You can also edit the Subject in the Toolbar (this is the subject shown in the message summary), and you do not need to select the Pencil button to do this.

To edit an incoming message, click on the Pencil button to turn it on, then edit the message body. When you are done, save your changes and close the message. See “Formatting Text” on page 29 for details on how you can edit the message text. Click the page number to display the topic.

To edit the subject of an incoming message, open it and edit the subject in the toolbar, not in the message body. When you are done, click elsewhere in the message, or close it. The new subject appears in the message summary. The contents of the Subject field of the message header remain unchanged.

Note. If you reply to the message, the original subject is used for the reply, not your changed subject.

Using Active URLs

(Sponsored and Paid modes only)

Any string of text that Eudora recognizes as a hot link or URL (Uniform Resource Locator: http, ftp, mailto, gopher, ph, finger, etc.) to the Internet is active. Click a URL to open a World Wide Web location, transfer a file, do a gopher search, use the finger tool, etc. URLs are highlighted and underlined to show that they are active.

To set up Eudora to automatically open a new message when you use a “mailto:” link within a Netscape Web browser, turn on “Intercept Netscape mailto: URLs” in the Miscellaneous options window. See “Miscellaneous” on page 231. Click the page number to display the topic.

Managing Your Mail on the POP Server

During a mail check, your incoming messages are normally transferred from your account on the POP server to your computer, and then deleted from the POP server. But this can be awkward if you want to read mail from two or more computers and keep your mail organized at the same time.

There are several options you can use to control your mail transfers and the storage on the server. Some of these options are available in the Incoming Mail options, for your dominant account only, and the Account Settings dialog box, for any of your personalities. Some of the options are available in the Mail Transfer options. For more information, see “Checking for Mail with Special Server Instructions” on page 57 and “Ac co unt Settings dialog box” on page 83. Click the page number to display the topic.

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Eudora User Manual Managing Your Mail on the POP Server

Leaving Mail on the Server

If you use the POP protocol for your incoming server to retrieve mail, your mail is normally deleted from the server once it is delivered to Eudora. However, most POP incoming servers allow you to indicate that you wish to keep your mail on the server so you can retrieve i t from several different computers at various times.

Facts you should know if you decide to leave your mail on the server:

■ Some mail servers won’t allow you to keep mail on them.

■ Your system administrator may not allow you to keep mail on the server even though

you have the option turned on. Usually administrators do not like to keep too much mail on the server because of space concerns.

■ Keeping a lot of mail on the server may slow down the mail checking process.

■ If you check mail from several computers at different times, you can end up reading

your messages two or more times. However, if you delete mail from your Trash folder, the message is deleted on the server.

Eudora has an option that allows you to leave your email messages on the server for a specified number of days.

To transfer all of your new messages from the incoming server to Eudora and also leave copies of those messages on the server, do the following.

1 From the Tools menu, choose Options. 2 Scroll through the categories and select Incoming Mail. 3 In the Incoming Mail options window, turn on the Leave mail on server option. This

option is available only if you are using POP.

4 Select the Delete from server after _ days box and set the maximum number of days

that copies of your email messages should be kept on the server. This number is determined by the time it takes for you to check mail from all of your computers. If this number is too small, copies of your mail will not be delivered to all of your computers.

Important. Make sure the settings in steps 3 and 4 are identical on all of the computers from which you will be receiving your mail. If you don’t, one computer will delete the mail from the server before you can receive it at another computer.

5 Click OK and close the window.

At the next mail check from that computer, Eudora ignores the copies of those previously read messages and looks for new ones. However, if you check mail from another computer, those messages are treated as new and are transferred to that computer. For more information, see “Incoming Mail” on page 200. Click the page number to display the topic.

Note. The “Leave mail on server” option can also be set for each alternate personality you have. To do this, use the Account Settings dialog box, accessed from the Personalities window. See “Account Settings dialog box” on page 83. Click the page number to display the topic.

Important. The “Leave mail on server” option should be used with care, since it can result in a buildup of messages on the POP server.

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Managing Your Mail on the POP Server Eudora User Manual

Deleting a Message from the Server

To delete a message that has been left on the server (without retrieving it again), click the Trash button in the message toolbar or set the message summary’s server status to Delete, then check mail again. Or use the “Delete all messages that have been retrieved” option in the Mail Transfer Options dialog box as described in “Checking for Mail with Special Server Instructions” on page 57.

Skipping Messages Over a Certain Size

To stop Eudora from transferring incoming messages that are too large, select the “Skip messages over _ K in size” option in the Incoming Mail options window, and specify a size. Only the first few lines of the messages that exceed that size are transferred, with a note at the bottom stating that the whole message has not been transferred. See “Incoming Mail” on page 200. Click the page number to display the topic.

Note. The “Skip messages over _ K in size” option can also be set for each personality you have. To do this, use the Account Settings dialog box, accessed from the Personalities window.

If you decide you want to transfer the whole message, click on the Fetch button in the incoming message window, or select the Fetch server status in the message summary, then check mail again. Also, you can use the Trash button or the “Fetch then Delete” server status so that the message is deleted from the server after it is transferred.

If you decide you don’t want the message and want to delete it from the server, click the Trash button in the incoming message window, or select the “Delete server status” in the message summary, then check mail again. The message will be deleted from the server without ever being retrieved.

Checking for Mail with Special Server Instructions

To check your mail and give special transfer and storage instructions to the POP server, do the following.

1 Hold down the Shift key and from the File menu, choose Check Mail. The Mail

Transfer Options dialog box appears.

Mail Transfer Options dialog box

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Eudora User Manual Managing Your Mail on the POP Server

Note. If you only have one personality (dominant), only the left side of this dialog box appears.

2 Set the options you want and click OK to continue checking for mail.

The Mail Transfer Options fields are described below.

Retrieve new mail—Transfer your new mail from the POP server to your computer. Send queued messages—Send all the queued messages (marked Q) in your Out

mailbox. Delete messages marked for deletion—Delete from the POP server the messages that

are marked Delete in Eudora. This is for messages that were retrieved only in part, either with:

■ “Leave mail on server” or “Skip messages over _ K” in size options found in the

Incoming Mail options window for your main account or the Account Settings dialog box for your multiple personalities.

■ Or the “Fetch all message headers to In mailbox” option found in the Mail Transfer

options window.

Retrieve messages marked for retrieval —Retrieve from the POP server the messages that are marked “Fetch” or “Fetch then Delete” in Eudora. This is for messages that were retrieved only in part with:

■ Skip messages over _ K in size option found in the Incoming Mail options window for

your main account or the Account Settings dialog box for your multiple personalities.

■ Or with the Fetch all message headers to In mailbox option found in the Mail

Transfer options window.

To mark a message “Fetch,” “Delete,” or “Fetch then Delete,” either click the buttons in the incoming message window, or select an option from the Server Status drop-down list of the message summary.

Delete all messages that have been retrieved—Delete all of the messages from the POP server that have already been fully transferred to the computer you are using. Messages that have been partially downlo ade d are not deleted from the server.

Delete all messages on server—Delete all of your messages from the POP server even the messages that have never been downloaded. Be absolutely sure this is what you want

to do, because there is no way to undo it!

Fetch all message headers to In mailbox—Retrieve from the POP server the header and the first few lines of every new message. If you select this option, the messages are not filtered. Set the Server Status in the message summaries to specify what you want to do with the messages the next time you check mail.

Important. If you delete the message header, and you have the “Delete from server when emptied from Trash” option on in either the Incoming Mail options window for your main account or the Account Settings dialog box for an alternate personality, the message is gone completely from Eudora and the POP server.

How should checking/sending be performed—If you have multiple personalities, you can check or send mail based on the options on the left of the Mail Transfer Options (turn on Using options at left), or as specified in the Incoming Mail options window for your

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Managing Your Mail on the IMAP Server Eudora User Manual

dominant account. To set options for any of your personalities, access the Account Settings dialog box from the Personalities window. You can also specify the personalities that you want to check or send with this mail transfer. Hold down the Shift key to select multiple personalities in sequence, or the Ctrl key to select them out of sequence.

Note. Another way to check mail for multiple personalities, regardless of your settings elsewhere, is to open the Personalities window, select your desired personalities, right-click on the selection, and select Check Mail from the drop-down list. See “Using Alternate Email Accounts” on page 75. Click the page number to display the topic.

Managing Your Mail on the IMAP Server

If your incoming mail server uses the Internet Message Access Protocol (IMAP), you manage your mail, mailboxes, and folders on the server, not on your computer. When you create mailboxes and folders, you create them on the server. However, you can see them in the Mailboxes window in Eudora. When you launch Eudora, you retrieve your mailboxes and folders from the server. When you check mail, the mail you retrieve is filtered on the server although your filters are created in Eudora. This is beneficial if you have to retrieve mail from different computers. Your mail remains on the server for you to retrieve at anytime on any computer.

During mail checks, partial messages or full messages are transferred to your computer, with or without attachments, depending on the options you specify in the Incoming Mail options window for your main account (see “Incoming Mail” on page 200). This is beneficial if you use a computer with limited disk space or a slow network connection. T o specify options for your personalities, access the Account Settings dialog box from the Personalities window (see “Account Settings Dialog” on page 83). Click the page number to display the topic.

When a message is transferred, either in part or in full, from the IMAP server to your computer during a mail check, a copy of the message remains on the server until you actively delete it.

Downloading Minimal Headers vs. the Full Message

By default, the “Minimal Headers Only” option is selected in the Incoming Mail options for an IMAP account. As a result, when you check mail for an IMAP account and the incoming mail is delivered to Eudora, only a minimal amount of information about each message is transferred to your computer. This consists of the information you would see in the message summary of a mailbox window: the sender, the date and time of the message, the subject, etc. When you open or preview the message, the full set of message headers and the entire message body is transferred to your computer. Whether or not any attachments to the message are also transferred depends on your setting for the “Full message except attachments over _ K” option.

If you always want the full message to be transferred to your computer during mail checks, with or without attachments as specified separately, rather than just the minimal headers, then turn off the “Minimal Head ers On ly ” option. See “Incoming Mail” on page 200 with IMAP selected. Click the page number to display the topic.

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Eudora User Manual Managing Your Mail on the IMAP Server

Full Message Except Attachments Over _ K

To prevent Eudora from transferring large attachments to your computer during mail checks, turn on the “Full message except attachments over _ K” option and specify a size. You can set this option in the Incoming Mail options for your main account, or in the Account Settings dialog box for any of your personalities. If you enter zero, the attachment, regardless of its size, will be retrieved.

Each time mail is then checked for the account, any attachments larger than the specified size are not transferred to your computer with the message. The rest of the message is transferred including the complete message body. Any attachments within the specified size are also transferred. Enter a large number to transfer most or all attachments to your computer.

Attachments not transferred during mail checks can still be retrieved. When you open or preview the message associated with the attachment, an icon for the attachment appears in the incoming message window or the message preview pane. To retrieve the attachment, do the following.

■ Click the icon to retrieve the attachment from the IMAP server. Or right-click on a

message to display the drop-down list, and from the drop-down list, choose Fetch then Include Attachments.

If you wish to re-retrieve a message at any time, do the following.

1 Right-click on a message to display the drop-down list. 2 From the drop-down list, choose Redownload. 3 Either choose Include Atta chments or Use Defaults. If you want to delete the local

copy of a message, right-click on the message to display the drop-down list. From the drop-down list, choose Remove Cached Contents. The message still exists on the server if you want to re-retrieve it.

If the “Full message except attachments over _K” option is turned off, only the attachment headers are transferred to your computer.

Important. In IMAP, your attachments download to the Attach folder, which is in the IMAP folder. However, if you have previously set up a directory in the Attachments options window to where you want your attachments to go, all attachments (POP and IMAP) go to that directory. See “Attachments” on page 207. Click the page number to display the topic.

Deleting a Message from the Server

If you have the When I delete a message, move it to Trash option turned off in the Incoming Mail options window (see “Incoming Mail” on page 200; Click the page number to display the topic), all new messages are delivered to your IMAP server and are kept there until you actively delete them.

Also, whenever you retrieve a message, either in part or in full from the IMAP server to your computer, a copy of the message is kept on the IMAP server until you actively delete it.

Therefore to delete an IMAP message, you must delete it from the IMAP server. To delete messages from the IMAP server, you must perform two steps.

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Managing Your Mail on the IMAP Server Eudora User Manual

■ Mark the message for deletion.

■ Remove all marked messages.

To mark a message for deletion, do the following.

1 Open the IMAP mailbox or folder containing the message. 2 Select or open the message. 3 From the Message menu, choose Delete. Or press the Delete key.

To unmark a marked message so that it won’t be deleted from the IMAP server, select or open the message and from the Message menu, choose UnDelete. Or right -click t o display the drop-down list, then choose UnDelete.

To remove all messages from the IMAP server marked for deletion, from the Message menu choose Remove Deleted Messages. The messages are completely removed both from the IMAP server and from your computer.

Once you remove marked messages using the “Remove Deleted Messages” command, these messages are completely gone and cannot be restored. Therefore, use this command with caution.

Resynchronizing an IMAP Mailbox or Folder

Keeping your mailboxes and folders remotely on an IMAP server lets you perform operations on them from different computers. For a particular IMAP mailbox, you may delete some messages from the mailbox from one computer, check mail from another computer, resulting in new messages being transferred to the mailbox, and change the status of some of the messages from a third computer.

Each computer has no idea what has been done to the mailbox from the other computer until you resynchronize the mailbox, which updates all operations performed on the mailbox from all computers that have access to the mailbox. In some situations, others may have access to these same mailboxes.

To resynchronize an IMAP mailbox or folder, do the following.

1 From the Tools menu, choose Mailboxes, or click the Mailboxes window’s tab if it is

the inactive window in a tabbed group. The Mailboxes window appears.

2 Right-click on the mailbox or folder to display the drop-down list. 3 From the drop-down list, choose Resynchronize Mailbox. The content of the mailbox

or folder is completely updated according to all operations that have been performed

on the mailbox from all computers that have access to it. Note. Every time you open an IMAP mailbox, you cause it to resynchronize automatically. General mailbox and folder management for POP and IMAP servers is performed from the

Mailboxes window. For more information, see “Using the Mailboxes Window” on page 101. Click the page number to display the topic.

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Eudora User Manual Managing Your Mail on the IMAP Server

Refreshing Your List of IMAP Mailboxes and Folders

If you have shared folders set up, you and other users can access and change messages stored in mailboxes and folders you keep stored remotely on an IMAP server. However, users may access shared folders only, your personal folders cannot be accessed. The Mailboxes window does not reflect the “real-time” status of the IMAP mailbox list. So between mail checks, a disparity can grow between what appears in the list and what is actually on the IMAP server, as new mailboxes are added and existing ones are changed or removed.

To refresh your list of mailboxes and folders on the IMAP server, as it appears in the Mailboxes window, do the following.

1 From the Tools menu, choose Mailboxes, or click the Mailboxes window’s tab if it is

the inactive window in a tabbed group. The Mailboxes window appears.

2 Right-click on the top folder in the IMAP tree to display the drop-down list. 3 From the drop-down list, choose Refresh Mailbox List. The mailbox list is updated

according to what actually appears on the IMAP server at that time. Also, the Mailbox

and Transfer menus are updated with the current IMAP mailbox configuration.

Using IMAP Tasks Offline

If you use IMAP as your incoming server, you can perform certain tasks offline. Being offline is the preferred method when you are using a laptop away from home or office.

When you are offline, you are disconnected from the server. To go offline, do the following.

1 Move your mouse pointer to the taskbar and right-click. A context drop-down list

appears.

2 From the context menu, choose Offline. You are now disconnected from your IMAP

server. When you are offline, you can perform these tasks:

■ disable timed mail checks

■ manually check for mail

■ transfer and delete messages after they are retrieved. However, a dialog box appears

asking you to connect for as long as it takes to transfer and delete your messages.

Once the tasks are completed, you immediately disconnect from the server.

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Replying to a Message Eudora User Manual

Replying to a Message

To reply to the current message, do the following.

■ From the Message menu, choose Reply or click .

A new message window appears, with the original sender’s address automatically placed in the To: field of the header. All of the sender’s original text is quoted in the message body. This text can be edited as needed. Additional text can be added to the reply just as to any outgoing message, and the reply can then be sent or saved for further changes.

If the sender’s text is quoted with a left sidebar, also called an “excerpt bar.” See the following example:

Sender’s text showing excerpt bar.

Messages that have been replied to are identified with a left arrow in the Status column of their message summary.

Using the Reply Options

There are several options that you can use when replying to messages. To include everyone who received the original message, do the following.

■ From the Message menu, choose Reply to All or click .

To include yourself as a recipient, select the “Include yourself” option in the Replying options. See “Replying” on page 206. This works only if you are using “Reply to All.” Click the page number to display the topic.

Note. To determine who you are for the “Include yourself” option, Eudora uses the “me” nickname. If you do not have a “me” nickname set up in your Address Book, Eudora uses the contents of the Mail Server (Incoming), Login Name, and Return address fields from the Getting Started options. (Incoming mail accounts are usually of the form login- name@mailservername.) The “me” nickname is particularly useful if you have multiple addresses and don’t want replies to go to any of those addresses.

To put the addresses of the other recipients of the original message in the Cc: field (instead of the T o field), select the “Put original To: recipients in Cc: field” option in the Replying options window. Only the original sender’s address is put in the To: field. This works only if you are using “Reply to All.” See “Replying” on page 206. Click the page number to display the topic.

To copy the original message’s priority to your replies, select the “Copy original’s priority to reply” option in the Replying options window.

To change the keyboard shortcut Ctrl+R from its normal function of “Reply” to “Reply to All,” turn on the Map Ctrl+R to “Reply to All” option in the Replying options window. The change is reflected on the Message menu.

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Eudora User Manual Reply with Selected Text

Reply with Selected Text

If you receive a message from someone, and you would like to reply to this message by using a selected part of the message, you can do so by just highlighting the text you want to appear in your reply .

To select text to include in a reply, do the following.

1 In a received message, click and drag to highlight the text you want to include in your

reply.

2 Once the selected text is highlighted, choose Reply from the Message menu or click

. The selected text now appears in your message reply.

3 Add more response, if needed. 4 To send, click Send (or Queue).

Forwarding a Message

Any message can be forwarded to someone else. You forward a message to someone who would consider the message as important as you do. To forward the current message, do the following.

■ From the Message menu, choose Forward or click .

A new message window appears with your address in the From: field, the original subject preceded by “Fwd” and a space in the Subject: field, the original sender’s text quoted in the message body, and any original attachments in the Attached: field. For details on how text is quoted, see the section “Replying to a Message” on page 63. Click the page number to display the topic. Make any changes or add any comments you want, and enter the recipien t ’s address in the To: field. The message can then be sent or saved for further changes.

Note. If you forward an outgoing message (a message you sent), the attachments are not automatically included.

Messages that have been forwarded are identified with a right arrow in the Status column of their message summary.

Other ways to forward a message:

■ With the desired message open or selected in a mailbox window, open the

Personalities window, right-click on a personality, and choose Forward As from the

Message submenu of the drop-down list.

■ Set up a filter that uses the Forward To filter action. For more information, see

“Filtering Messages” on page 108 and “Filter Actions” on page 115. Click the page

number to display the topic.

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Redirecting a Message Eudora User Manual

Redirecting a Message

Incoming messages can be sent to a new recipient “by way of” you, maintaining the original sender ’s address in the From: field. You should redirect a message that should have gone to someone else.

To redirect the current message, do the following.

■ From the Message menu, choose Redirect or click .

A new message window appears with the original sender’s address in the From: field with the statement “by way of” followed by your real name and/or return address, the original sender’s text in the message body, and the original attachments in the Attached: field. Make any changes you want, and enter the recipient’s address in the To: field. The message can then be sent or saved for further changes.

Note. You may want to enclose any changes in brackets [ ] so that you don’t confuse the recipient about who wrote what.

Redirected message

Messages that have been redirected are identified with a diagonal arrow pointing up and right in the Status column of their message summary.

Other ways to redirect a message:

■ With the desired message open or selected in a mailbox window, open the Personali-

ties window, right-click on a personality, and choose Redirect As from the Message

submenu of the drop-down list.

■ Set up a filter that uses the Redirect To filter action. For more information, see

“Filtering Messages” on page 108 and “Filter Action” on page 115. Click the page

number to display the topic.

Turbo Redirecting

You can redirect a message to someone on your recipient list, queue the new message (without displaying it), and delete the original message, all with one command. To do this, choose the Turbo redirect by default option in the Miscellaneous options window. Then,

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Eudora User Manual Sending Rejected Messages Again

when you select a recipient from the Redirect To submenu under the Message menu, a turbo redirect will be performed automatically. For more information, see “Miscellaneous” on page 231. Click the page number to display the topic.

Redirect and Signatures

When you use “Redirect” or “Redirect To,” your signature is not added to the message when it is sent, unless you originally created the message. Eudora considers the message to be originally from you if the address in the From: field exactly matches either your return address or one of the addresses belonging to your nickname called “me,” if you have one. See “Using a Signature” on page 67. Click the page number to display the topic.

Sending Rejected Messages Again

If for some reason an email message can’t be delivered to a recipient, mail transport agents return the message to the original sender (you). A message is typically rejected because of an error in the recipient’s address, although many other reasons are possible.

The return message usually includes cryptic information that may let you determine the reason the message was rejected. It also includes the text of the original message.

You can easily recover the original message, make any corrections, and resend it. For the current message, do the following.

■ From the Message menu, choose Send Again. This eliminates the inserted extra text

and reformats the message as it originally appeared. You can then make changes or

additions and send the message again. The “Send Again” command is useful for resending saved messages from your Out box,

such as messages you’ve copied to yourself to save yourself retyping. You can send the same message to another recipient to avoid having to retype the whole message, or you can send a different message to the same recipients to avoid having to retype their addresses in the header.

Here’s another way to send again.

1 With the desired message open or selected in a mailbox window, from the Tools menu,

choose Personalities, or select the Personalities tab if it is the deselected window in a

tabbed group. The Personalities window appears.

2 Right-click on a personality. The drop-down context menu appears. 3 From the context menu, choose Message. The Message submenu appears. 4 From the Message submenu, choose Send Again As. The message is sent again but

from the selected personality, which may or may not be the same as the personality

under which it was originally sent.

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Using a Signature Eudora User Manual

Using Signatures and Stationery

Using a Signature

A signature is a few lines of text that are automatically added to the end of an outgoing message when it is sent. A signature can be whatever you want, but it is mostly used to give contact information (telephone, address, etc.). You use only one signature at a time in a message, but you can create as many different signatures as you want.

Note. Your signature is not displayed in the Eudora message window but is added to the end of the message when it is sent.

Important. If you are using Eudora in Light mode, you are allowed only one signature. Signatures are created and managed from the Signature window.

Signature Window

Use this window to manage and apply signatures. To open the Signature window, do the following.

■ From the Tools menu, choose Signatures. Or, if the Signature window is in a visible

tabbed window, click its tab.

Sample Signature window

The Signature window displays a single-column list of your signature files. Note. You can select only one item at a time in the list; you cannot select multiple items. If you right-click a signature in the list, a drop-down context menu appears with the

following commands (the standard Eudora window-management commands appear at the bottom):

■ New—Create a new signature. Eudora prompts you for the name of the new signature,

then opens an editing window for you to type the signature text. Save the text with the

File menu “Save” command, or close without saving to discard it.

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Eudora User Manual Adding a New Signature

■ Edit—Open an editing window for the selected signature. (Double-click a signature as

a shortcut for this command.) Save your changes with the File menu “Save” command,

or close the window without saving to discard your changes.

■ Delete—Delete the selected signature. Eudora asks you to confirm the deletion. Use

the Delete key as a shortcut for this command.

■ Rename—Rename the selected signature. Use the F2 key as a shortcut for this

command, or click the signature item’s name box, then edit the name right in the box. You can also display the drop-down context menu and create a new signature by

right-clicking anywhere in an empty Signature window or by right-clicking anywhere off a signature item in a Signature window that is not empty.

Adding a New Signature

Following is the basic procedure for creating a new signature in the Signature window, followed by additional information on managing signatures and sending them with messages.

Eudora comes with a default signature called Standard. This is an empty signature file that you fill with signature text. Instructions for editing signature files appear after the procedure below.

To create a new signature, do the following.

1 From the Tools menu, choose Signatures or click the Signature window’s tab if it is

the inactive window in a tabbed group.

2 Right-click anywhere inside the Signature window to select the drop-down context

menu.

3 From the context menu, choose New. Eudora displays the Create New Signature

dialog box, asking you for a name.

4 In the dialog box, enter a signature name and click OK. A signature window appears. 5 Enter your signature text in the signature window. You can format the text with styles;

see “Formatting Text” on page 29 and “Text Toolbar” on page 21. Click the page

number to display the topic.

Entering a new signature

6 To save the signature, from the File menu, choose Save.

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Modifying a Signature Eudora User Manual

7 Close the Signature window.

Modifying a Signature

To change a signature, do the following.

1 Right-click the signature in the Signature window to display the drop-down context

menu.

2 From the context menu, choose Edit. The signature window appears for that signature. 3 Make the changes. 4 To save the signature, from the File menu, choose Save. 5 Close the Signature window.

Deleting a Signature

To delete a signature, do the following.

1 Select the desired item in the Signature window and press the Delete key . Or right-click

the signature item and from the drop-down context menu, choose Delete.

2 When you are prompted to confirm the deletion, click Yes to delete it.

Using a Signature in a Message

To include a particular signature in an outgoing message, select the signature you want from the Signature drop-down on the message toolbar.

Selecting a signature for a message

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Eudora User Manual Using Stationery (Sponsored and Paid modes only)

To include a particular signature in all of your outgoing messages—unless you are using stationery, select a signature from the Signature drop-down list in the Sending Mail options window for your dominant account only, or in the Account Settings dialog box for any of your personalities. You can change this for a particular message by selecting a different signature or None from the Signature drop-down list on the message toolbar. For more information, see “Sending Mail” on page 203 and “Account Settings Dialog” on page 83. Click the page number to display the topic.

You can indicate if a signature with styled text can be sent with a message that has no styled text. If not, the signature is included but the style is removed. See “Styled Text” on page 213. Click the page number to display the topic.

Also, you can include your default with all replies. Go the Replying option to turn the option on. See “Replying” on page 206. Click the page number to display the topic.

Note that if you open a new message with stationery, or if you have default stationery set for all new messages, then the signature stored with that stationery file is the one used with the new message, overriding any default signature. However, you can always make the final decision about what signature to send with a new message by choosing it from the Signature drop-down on the message toolbar. For more information on stationery, see the next section, “Using Stationery.”

Using Stationery

(Sponsored and Paid modes only)

Stationery files are templates for outgoing messages. If you find yourself repeatedly sending the same message, save the message as a stationery file and send it whenever you need to with the “New Message With” or “Reply With” commands. This way you don’t have to copy and paste text into a message; you can just open a pre-written message and edit it as necessary.

Stationery Window

Stationery files are created and managed from the Stationery window. You can also open a new stationery message from the Stationery window.

To open the Stationery window, do the following.

■ From the Tools menu, choose Stationery. Or, if the Stationery window is in a visible

tabbed window, click its tab.

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Creating New Stationery Eudora User Manual

Sample Stationery window

The Stationery window displays a single-column list of your stationery files. Note. You can select only one item at a time in the list; you cannot select multiple items. If you right-click a stationery item in the list, a drop-down context menu appears with the

following commands.

■ New—Create a new piece of stationery (a new stationery file). An untitled stationery

window opens that you can fill out and choose “Save As Stationery” from the File

menu.

■ Edit—Open an editing window for the selected stationery item. Make your changes

and choose “Save As Stationery” from the File menu, or close without saving to discard

your changes.

■ Delete—Delete the selected stationery item. Eudora asks you to confirm the deletion.

Use the Delete key as a shortcut for this command.

■ Rename—Rename the selected stationery file. Use the F2 key as a shortcut for this

command, or click the stationery file’s name box, then edit the name right in the box.

■ New Message With—Create a new message with the selected stationery. As a

shortcut for this command, either select the stationery item and press Enter, or just

double-click the stationery item.

■ Reply With—Reply with the selected stationery to the sender(s) of the received

messages that are currently selec ted.

■ Reply to All With—Reply with the selected stationery to the sender(s) and all recipi-

ents of the received messages that are currently selected. You can also display the drop-down context menu and create new stationery by

right-clicking anywhere in an empty Stationery window or by right-clicking anywhere off a stationery item in a Stationery window that is not empty.

Creating New Stationery

Following is the basic procedure for creating a new stationery file in the Stationery window and additional information on creating and sending stationery messages.

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Eudora User Manual Modifying Stationery

To create a new stationery file, do the following.

1 From the Tools menu, choose Stationery or click the Stationery window’s tab if it is

the inactive window in a tabbed group. The Stationery window appears.

2 Right-click anywhere inside the Stationery window to display the drop-down context

menu.

3 From the context menu, choose New. Eudora opens a composition window to be used

for stationery. The Send/Queue button is inactive in the window; thus the message

cannot be sent or queued.

4 Put the text you want into the message body, fill in the headers as appropriate (subject,

copies, etc.), and make any desired setting in the toolbar.

5 From the File menu, choose Save As Stationery. The Save as Stationery dialog box

appears.

6 Enter a file name and click Save to save the stationery file. The file is saved to your

Stationery folder.

7 Close the stationery message.

Modifying Stationery

To change a stationery file, do the following.

1 In the Stationery window, right-click the stationery item to select and display the

drop-down context menu.

2 From the context menu, choose Edit. 3 Make your changes. 4 From the File menu, choose Save As Stationery to save.

Deleting Stationery

To delete a stationery file, do the following.

1 Select the desired item in the Stationery window and press the Delete key; or

right-click the stationery item and from the drop-down context menu, choose Delete.

2 When you are prompted to confirm the deletion, click Yes.

Using Stationery in a Message

To send a stationery message, do the following.

1 From the Message menu, choose New Message With or Reply With. 2 From either the New Message With or Reply With submenus, select a stationery file.

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Replying with Stationery (Sponsored and Paid modes only) Eudora User Manual

A composition window appears containing the header and body from the stationery file.

If you are replying to a message, the stationery information is added to the reply. You

can edit and send this new message just as you would any other message. Y ou can also send a new stationery message by double-clicking on a stationery item in the

Stationery window, or by selecting the stationery item and pressing Enter. In either case, a new composition window opens containing the selected stationery.

To use a particular stationery file for all of your outgoing messages, select a stationery from the Stationery drop-down in the Sending Mail options for your dominant account only, or in the Account Settings dialog box for any of your personalities. Most new messages use this file, unless you create the message using the “Redirect,” “Send Again,” “New Message With,” or “Reply With” command. For more information, see “Sending Mail” on page 203 and “Account Settings Dialog” on page 83. Click the page number to display the topic.

You can also set up a filter to reply with a stationery message. See “Filtering Messages” on page 108 for more information. Click the page number to display the topic.

Replying with Stationery

(Sponsored and Paid modes only)

To reply to a message with stationery, do the following.

1 From the Message menu, choose Reply With. 2 From the Reply With submenu, select a stationery file. The stationery file is opened as

a message and is addressed as appropriate. You may also reply to message with stationery in the following ways:

With the desired message open or selected in a mailbox window

■ Open the Stationery window , right-click a stationery item, and from the drop-down list,

choose Reply With. With the desired message open or selected in a mailbox window:

■ Open the Personalities window, right-click a personality, and choose Reply As from

the Message submenu of the drop-down list. The default stationery assigned to that

personality is used in the reply.

With the Personalities window open

■ Drag an open message by its Tow Truck (icon) or drag selected message summaries

in a mailbox window, onto a personality in the Personalities window. A reply is initiated

from that personality, and the stationery stored with that personality is used in the reply. Set up a filter that uses the Reply with filter action. For more information, see “Filtering

Messages” on page 108 and “Filter Actions” on page 115. Click the page number to display the topic.

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Eudora User Manual Replying with Stationery (Sponsored and Paid modes

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Using Multiple Personalities

(Sponsored and Paid modes only)

Using Alternate Email Accounts

You can set up alternate “personalities” in Eudora for each email account you have. For example, if you have work, home, and school email accounts, you can set up Eudora to send and receive email from each of these accounts, all without having to quit and restart Eudora. That is, you can check mail for all your accounts at once or for selected accounts at once, and you can do th e same for sending mail.

To set up a personality, you use the Personalities window, New Account Wizard, and the Account Settings dialog box as described in this section. Your “dominant” personalit y, or principal email account, is set up when you install Eudora and can also be modified via the Account Settings dialog box.

Personalities Window

You use the Personalities window to manage, access, and apply your e-mail accounts — “personalities” — when you use more than one account.

To open the Personalities window, do the following.

■ From the Tools menu, choose Personalities. Or, if the Personalities window is in a

visible tabbed window, click its tab.

Sample Personalities window

The Personalities window displays two columns of data:

■ Persona—The identifying name assigned to the personality. <Dominant> indicates

your principal email account, which is the account Eudora uses whenever you don’t

specify otherwise and is the account associated with all mail stored before you began

using alternate personalities.

■ Account—The incoming mail account assigned to the personality. This is generally in

the form loginname@incomingmailserver. See “Account Settings Dialog” on

page 83. Click the page number to display the topic.

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Eudora User Manual Using Alternate Email Accounts

To resize the column widths, position the pointer over the divider line between the column headings, until a splitter cursor appears. Then just drag the divider to left or right. Note that it is possible to completely collapse the Persona column.

Note. You cannot manually sort the information in the Personalities window. Clicking on a column heading does so rt the co lum n.

If you select one or more personalities in the Persona column and right-click the selection, a drop-down context menu appears with the following commands.

Note. You can select multiple items in the Persona column to perform some of the operations listed below. Hold down the Shift key to select a consecutive range of items, and hold down the Ctrl key to make non-consecutive selections.

■ Check Mail—Check mail now for all selected personalities.

■ Send Queued Messages—Send messages queued by all selected personalities now.

■ Message—This submenu lets you perform message-creation functions using only one

selected personality. The submenu is unavailable if multiple personalities are selected

in the Persona column.

– New Message As—Create a new message as the selected personality. As a

shortcut for this command, double-click a personality in the Persona column, or select the personality and press Enter.

– Reply As—Reply as the selected personality to the sender(s) of the one or more

received messages that are currently selected.

– Reply to All As—Reply as the selected personality to the sender(s) and all recipi-

ents of the one or more received messages that are currently selected.

– Forward As—Forward as the selected personality the one or more received

messages that are currently se lec ted .

– Redirect As—Redirect as the selected personality the one or more received

messages that are currently se lec ted .

– Send Again As—Resend as the selected personality the one or more received or

composition messages that are currently selected.

■ New—Create a new personality. See “Adding a New Personality” on page 77 for more

information. Click the page number to display the topic. When you select this

command, Eudora walks you through the New Account Wizard, that is the name,

return address, login name, and incoming email server. Change these settings as

desired, and when you are complete, the new account is created. Once created, the

personality will be checking mail.

■ Properties—Modify the properties of the selected personality. You can modify only

one personality at a time. When you select this command, the Account Settings dialog

box displays, with its fields filled in with the information associated with that personality.

See the description of this dialog box later in this chapter.

■ Delete—Delete all selected personalities. Note, however, that you cannot delete the

<Dominant> personality. You are prompted to confirm the deletion for each personality

you have selected to delete. Note that these deletions are permanent and cannot be

undone! When you delete a personality , any messages associated with that personality

are reassigned to your Dominant personality. You can use the Delete key as a shortcut

for this command (you will still get the confirmation requests).

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Adding a New Personality Eudora User Manual

You can also display the drop-down context menu and create a new personality by right-clicking in a blank area of the Personalities window, off all personality items, when none of the items are selected. When creating a new personality this way, you are walked through the New Account Wizard as in the description of the “New” command above.

If you drag one or more received messages to a personality item in the Personalities window, Eudora will “Reply As” that personality to the messages (hold down the Shift key to Reply to All As).

Adding a New Personality

Following are the basic procedures for setting up alternate accounts, followed by additional information on using personalities to send and receive mail. There are three types of new personalities you can add.

■ Brand-new personality—see “Creating a New Personality” below.

■ Personality migrated from Netscape Messenger™, Microsoft® Outlook Express™, or

Outlook 98™—see “Migrating to Create a New Alternate Account” on page 80. Click

the page number to display the topic.

Creating a New Personality

To create a new personality (alternate email account), do the following.

1 From the Tools menu, choose Personalities, or click the Personalities window’s tab if

it is a deselected window in a tabbed group. The Personalities window appears.

2 Right-click anywhere inside the Personalities window to display the drop-down context

menu.

3 From the context menu, choose New. The first New Account Wizard window, Account

Settings, appears.

New Account Wizard Account Settings window

4 Select Create a brand new email account and click Next. The next New Account

Wizard window, Personality Name, appears.

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New Account Wizard Personality Name window

5 In the Personality Name text box, enter the name to identify this Personality only, for

example “Business.” Click Next and the next New Account Wizard window,

Personal Information, appears.

New Account Wizard Personal Information window

6 In the Your Name text box, enter your name. Click Next and the next New Account

Wizard window, E-mail Address, appears.

New Account Wizard E-mail Address window

7 In the email Address text box, enter your full email address and click Next. The next

New Account Wizard window, Login Name, appears. This is your return address.

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New Account Wizard Login Name window

8 In the Login Name text box, enter your login name. This is the account name you use

to gain access to your email from your Internet Service Provider (ISP). Click Next and

the next New Account Wizard window, Incoming Email Server, appears.

New Account Wizard Incoming email Server window

9 In the Incoming Server text box, enter the name of your incoming server. Your ISP or

system administrator should provide you with the name of this server for this account.

10 At the bottom of this window, select the type of incoming server you will be using, POP

or IMAP. Click Next and the next New Account Wizard window, Outgoing email

Server, appears.

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Eudora User Manual Adding a New Personality

New Account Wizard Outgoing Email Server window

11 In the Outgoing Server text box, enter the name of your outgoing server. If you do not

want authentication when sending mai l, uncheck the Allow authentication box. See

“Using SMTP Authentication” on page 46. This server is sometimes the same as your

Incoming server name. Click Next and the Success window appears.

New Account Wizard Succes s window

12 Click Finish. You have successfully entered your new personality. Your new person-

ality will be checking mail whenever you retrieve mail. To change any of your personalities settings, go the “Account Settings Dialog” on page 83.

Click the page number to display the topic.

Importing Settings to Create a New Account

To set up a newly migrated account from Netscape Messenger 4.0 and earlier, Microsoft Outlook Express 5.0, and Outlook 98 as an alternate or multiple personality account using the New Account Wizard, do the following.

1 From the Tools menu, choose Personalities, or if the Personalities window is in a

visible tabbed window, click its tab.

2 In the Personalities window, right-click to display the drop-down context menu. Choose

New. The New Account Wizard window, Account Settings, appears.

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New Account Wizard Account Settings window

3 Select Import settings from an existing email account. This option appears only if

Eudora recognizes that you can import settings from another program. Click Next and

the next New Account Wizard window, Personality Name, appears.

New Account Wizard Import Settings window (importing Netscape)

4 (From Outlook) To import your email messages, select Import Mail. To import your

address book entries, select Import Address Book Entries. Go to step 8.

Note. If an Import button does not display in the Import Settings dialog box, Eudora

cannot detect a program to import from.

5 If you want to import your Netscape Messenger address book, select Netscape Navi-

gator and the account you want to migrate. The following window appears.

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New Account Wizard Import Settings window (importing Netscape)

6 (From Netscape) To import your email messages, select Import Mail. To import your

address book entries, select Import Address Book from LDIF file. LDIF means LDAP

Data Interchange Format.

Before you import your Netscape Address Book, you must first save it in LDIF format.

To save your address book in LDIF format, do the following.

a Launch Netscape Communicator.

b From the Communicator menu, choose Address Book.

c From the File menu in Netscape Communicator, choose Save. The Save dialog

box appears. d Name the file while retaining the .ldif extension and save it on your computer. e Then, in the Eudora Import Settings window, click Browse to locate the address

book file you just saved.

7 To migrate your email account, click Next. Eudora transfers all settings including

personalities, incoming and outgoing server names, real name, return name, and login name.

Important. It may take a long period of time for the migration to occur depending on how much mail, the complexity of your settings, and the size of your address book that you are importing into Eudora. During the migration, if the process stops because of a corrupt message, you must go into your Netscape Messenger 4.0 and earlier or Microsoft Outlook Express 5.0 or 98 and delete the corrupt message to resume the migration.

The Success window appears indicating that your migration was successful. Once migration occurs, the settings you are importing are immediate, and your mail is migrated.

Note. When the migration is occurring, notice in the Mailbox window that a mailbox tree begins to form. For example, you will see the folder “Outlook” and all its mailboxes listed underneath. A plus sign (+) next to the folder name indicates that other folders/mailboxes are contained within this folder.

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Adding a Personality via the Account Settings Dialog Eudora User Manual

Adding a Personality via the Account Settings Dialog

You can add a new personality without going through the New Account Wizard series of windows, but via the Account Settings dialog box. Instead of entering information per window, you enter all the information on two tabbed panels in one dialog box, the Account Settings dialog box.

To add a personality via the Accounts Settings dialog box, do the following.

1 From the Tools menu, choose Personalities, or if the Personalities window is in a

visible tabbed window, click its tab.

2 In the Personalities window, right-click to display the drop-down context menu. Choose

New. The New Account Wizard window, Account Settings, appears.

New Account Wizard Account Settings window

3 Select Skip directly to advanced account setup. The Account Settings dialog box

window appears, and you begin to enter information into the fields. To continue, see the next section “Account Settings Dialog.”

Account Settings Dialog

This tabbed dialog box appears when you select “Skip directly to advanced account setup” from the New Account Wizard Account Settings window, or when you right-click on a personality in the Personalities window and choose Properties from the drop-down context menu. When yo u di spla y the dial og b ox, ent er t he inf orm ati on in the f iel ds . If yo u ar e mo difying an existing personality, the fields are filled in with the information associated with the personality you have selected.

After you make your changes in the dialog box, click OK to save them, Cancel to discard them, or Help for more help.

Note. Any changes you make to your dominant personality in this dialog box are also changed where they are mirrored in relevant options of the Options dialog box. The same is true in reverse; changes you make in the Options dialog box are carried over here, when you next open this dialog box.

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Eudora User Manual Adding a Personality via the Account Settings Dialog

Generic Properties

This dialog box window contains the general characteristics associated with this personality.

Sample Account Settings (Generic Properties panel)

Following are option descriptions for the Generic Properties panel. Personality Name—Enter a descriptive name to describe the personality (for example,

Business or My PC Account). <Dominant> indicates your dominant personality. Your dominant personality is your principal email account. All of your initial email settings

are for your dominant personality. If you do not specify a personality, your dominant personality is used.

Note that the name shown here may be different from the Real Name associated with the personality (see below).

Real Name—Enter the real name of this personality—generally a first and last name. The text you enter here is included in the From: field of all your outgoing messages from this personality and identifies the source to your recipients. It appears before your return address in the message header.

Return Address—Enter the return email address used in outgoing messages and recipi- ents’ replies for this personality, if this address is different from the personality’s incoming mail account. The address you enter here is included in the From: field of all your outgoing messages from this personality, and when a recipient replies to a message from this personality, the reply is sent to this address. If you do not enter an address in this field, Eudora uses the personality’s incoming mail account as the return address. Incoming mail accounts are usually of the form loginname@incomingmailserver. For example, suppose your incoming mail account is jcamp@pop.myfirm.com but your return address is slightly different jcamp@myfirm.com. You would then enter jcamp@myfirm.com in this field.

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Note. If you do enter an address in this field, first test the address to be sure that mail sent to it is indeed delivered to you. If you use an invalid return address, no one will be able to reply to mail sent from this personality.

Login Name—Enter the name you use to login to this email account. For example, in the incoming mail account jcamp@pop.myfirm.com, the login name is jcamp. The part after the at-sign “@” is the name of the incoming mail server. See “Incoming Mail” on page 200. Click the page number to display the topic.

SMTP Server—Enter the name of the outgoing-mail server for this personality. SMTP stands for Simple Mail Transfer Protocol. Outgoing messages you send are routed through this server. If the computer selected by this personality’s incoming mail account also runs on an SMTP server, you can leave this field blank. See “Sending Mail” on page 203. Click the page number to display the topic.

Allow Authentication—Eudora can log in to an SMTP server when sending mail, just like it does for receiving mail. Not all SMTP servers require or allow such authentication. Eudora will attempt authentication to servers that allow it. The preferred SMTP authentication method is CRAM-MD5. If CRAM-MD5 is not available, LOGIN or PLAIN will automatically be used. See “Using SMTP Authentication” on page 46.

Default Domain—Enter the domain name that Eudora automatically adds to an unquali- fied name addressed in messages sent from this personality. An unqualified name is a name that doesn’t have an “@” sign followed by a domain name. This can be used to save time when addressing large numbers of messages to users in the same domain. Also, different personalities can be used to send messages to different domains. For example, you can use one personality to send work-related messages to the domain myfirm.com, and another personality to send personal messages to the domain in your home email address or to your school account (for example, myschool.edu).

Default Stationery—Select the stationery to use for all outgoing messages sent from this personality from the drop-down list, or select <No Default> for no default stationery. For more details about using stationery with alternate personalities, see “Linking a Signature and Stationery to a Personality” on page 89 and “Sending Mail” on page 203. Click the page number to display the topic.

Default Signature—Select the signature to use for all outgoing messages sent from this personality from the drop-down list. If you select a signature, Eudora automatically attaches that signature to the end of all outgoing messages sent from this personality. You can always change the signature in a particular outgoing message using the Signature drop-down list in the composition window. For more details about using signatures with alternate personalities, see “Using a Signature” on page 67 and “Sending Mail” on page 203. Click the page number to display the topic.

Note. If the stationery you chose has a signature attached to it, that signature will override the signature you select here.

Check Mail—If this is selected, mail checking is activated for this personality in the following ways:

■ If you have specified a number in the “Check for mail every _ minutes” option in the

Checking Mail options window, then when automatic mail-checks are performed at these intervals, mail for this personality is checked as well.

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Eudora User Manual Adding a Personality via the Account Settings Dialog

■ Each time you do a manual check for mail by choosing the Check Mail command from

the File menu or via another method, mail is checked for this personality as well. When you create a personality, this option is checked by default.

If the Check Mail option is turned off, mail for this personality is not checked during manual or automatic mail checks unless you override the setting. To override and check the mail for the personality, choose Check Mail from the drop-down context menu (right-click) in the Personalities window.

Incoming Mail

This panel contains settings that identify and configure the incoming mail server to be used in receiving mail for this account.

When Configuration = POP:

Sample Account Settings (Incoming Mail panel, POP configuration)

Following are option descriptions for the Incoming Mail panel (POP configuration). Server—This is the name of the incoming-mail server for this personality. All incoming

messages to this personality are routed through this server. Configuration—This indicates which email protocol the incoming mail server uses: POP

(Post Office Protocol) or IMAP (Internet Message Access Protocol). Ask your email administrator which one to use, if you are not sure.

The settings in the rest of this panel depend on whether you’ve chosen POP or IMAP in this field. Settings for both configurations are described below.

Leave mail on server—If selected, then during mail checks, incoming mail for this personality is left on the incoming mail server and a copy is transferred to your PC. If this turned off, then when mail is checked, incoming mail for this personality is deleted from the incoming mail server after it is transferred to your PC. For more details, see “Managing Your Mail on the POP Server” on page 55. Click the page number to display the topic.

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Delete from server after _ days—This option has a check box for turning on or off and an edit box for specifying the number of days mail that was left on the POP server should be saved before being deleted. It is a good idea not to leave copies of your messages on the POP server indefinitely, as this will create mail storage problems on the server.

Delete from server when emptied from Trash—If selected, any messages that are deleted from your Trash mailbox are also deleted from the POP server. Messages are retained in your Trash mailbox until deleted. For details, see “Managing Your Mail on the POP Server” on page 55. Click the page number to display the topic.

Skip messages over _ K in size—If selected, messages over the specified size are downloaded only in part. These messages include the first few lines, and a statement that says the message is not complete. This can be useful on slow connections. For details, see “Managing Your Mail on the POP Server” on page 55. Click the page number to display the topic.

Authentication style—This specifies which POP account authentication technology to use for this personality: Passwords, Kerberos, APOP, or RPA. Ask your email administrator which one to use. If you use Eudora at home, most likely your Authentication Style is Password. CompuServe users should use the RPA authentication method.

When Configuration = IMAP:

Sample Account Settings (Incoming Mail panel, IMAP configuration)

Following are option descriptions for the Incoming Mail dialog box (IMAP configuration). IMAP Mailbox Location Prefix—This specifies the mailbox location prefix that IMAP will

use when locating your mailboxes on the incoming mail server. An example prefix is /usr/mail. Ask your email administrator what to enter here, if you are not sure.

For new mail, download—These two settings let you control the way incoming mail is downloaded from the IMAP server. One setting will always be marked.

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Minimal Headers Only—If selected, only a limited set of message headers is down- loaded for each incoming message. The message’s status, From: field, date/time, server status, and subject are initially retrieved. Typically, you will see an open diamond for the server status, which indicates a partial retrieval. Opening or previewing the message retrieves the message body. If you have a non-text attachment, then opening it will retrieve the attachments.

Full message except attachments over _ K—If this setting is selected and a number is entered in the edit box, any attachments larger than the specified size will not be downloaded with the message. If the setting is zero (default), all attachments are downloaded, regardless of size.

When I delete a message—These options (you must choose one) let you control the way you want your deleted messages handled.

Mark it as deleted—Select this option to mark your messages on the IMAP for dele- tion. These messages are not removed from the server until you choose to remove them. See “Deleting a Message from the Server” on page 57. Click the page number to display the topic.

Move it to (mailbox)—Select this option to move your deleted messages to a specific mailbox. The default is your Trash mailbox.

Authentication style—This specifies which IMAP account authentication technology to use for this personality: Passwords, Kerberos, or CRAM-MD5. Ask your email administrator which one to use. The default is CRAM-MD5. If CRAM-MD5 is not being used, then it will use passwords.

Modifying a Personality

To modify an existing personality, do the following.

1 From the Tools menu, choose Personalities, or if the Personalities window is in a

visible tabbed window, click its tab.

2 Open the Personalities window and right-click the desired personality to display the

drop-down context menu.

3 From the context menu, choose Properties. The Account Settings dialog box appears. 4 Make your changes in the Account Settings dialog box. See “Account Settings Dialog”

on page 83. Click the page number to display the topic.

All options other than those specified in the New Account Wizard or the Account Settings dialog box cannot be changed for alternate personalities; they are effective for all. If you want to change other options for a personality or use a separate set of mailboxes for an account, see the section “Putting Multiple Users on One Computer” on page 243. Click the page number to display the topic.

Deleting a Personality

You may delete any account except your dominant personality. To delete a personality , do the following.

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Linking a Signature and Stationery to a Personality Eudora User Manual

1 From the Tools menu, choose Personalities, or if the Personalities window is in a

visible tabbed window, click its tab.

2 Open the Personalities window and select the personality you want to delete. 3 Press the Delete key. A warning appears asking you if you’re sure you want to delete

this personality. Click OK.

The selected personality is deleted.

Linking a Signature and Stationery to a Personality

In Eudora, you can link a signature and a stationery to an existing personality via the Account Settings dialog box. For example, if you have a “Business” personality, you can link your “Business” signature and “Business” stationery to this personality. For creating signatures and stationery, refer to “Adding a New Signature” on page 68 and “Creating New Stationery” on page 71.

Important. Before you can link a signature and stationery to a personality, you need to create them first.

To link a signature and stationery to a personality, do the following.

1 From the Tools menu, choose Personalities or if the Personalities window is in a

visible tabbed window, click its tab.

2 Select the personality and right-click to display the drop-down context menu. 3 From the context menu, choose Properties. The Accounts Settings’ Generic Proper-

ties panel for this selected personality appears.

Account Settings Generic Properties panel

4 In the Default Stationery drop-down list, select the stationery for this personality.

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Eudora User Manual Select ing a Personality in a Message Header

5 In the Default Signature drop-down list, select the signature for this personality. Note

that if the stationery you just selected has a signature linked to it, this signature overrides any signature you select here.

6 Click OK. This personality is now linked with the stationery and signature you chose

from the drop-down lists.

Selecting a Personality in a Message Header

You can select the account you want to use directly in the header of your outgoing email message. Just click the arrow to the left of the From: field, and a drop-down list appears showing your different personalities. Select the personality you want to use for this message.

The current personality will have a dot next to the personality’s name. Also, to display the personalities drop-down list, press Alt + R.

See the following example.

Personality drop-down list in a message header

Using a Personality in a Message

The easiest way to create an outgoing message from a specific personality is to choose the one you want from the From: field’s drop-down list. See the previous section “Selecting a Personality in a Message Header. However, there are several other ways to do it. See the following.

1 From the Tools menu, choose Personalities or select the Personalities window tab if

grouped in a displayed tabbed window.

2 In the Personalities window, right-click the desired personality to display the

drop-down context menu.

3 From the context menu, choose Message. 4 From the Message submenu, choose New Message As. Or, select the desired

personality and press Enter. Or, simply double-click the desired personality. A new message opens from that personality.

When the composition window opens in response to any of the three message-creation methods as previously described, the default signature for the selected personality is used. But if a stationery file was selected or a default stationery file is specified in the

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account’s options, then the signature stored with the stationery file is used. However, you can always change the signature drop-down list in the composition window. For details, see “Using a Signature” on page 67. Click the page number to display the topic.

Once you open a new composition message from a particular personality, you can change your message’s personali ty by doi ng the foll owi ng.

1 In an open message, click the From: header or right-click to display the drop-down

context menu.

2 In the From: field of the message header, choose the personality. Or from the context

menu, choose Change Personality. From its submenu, select a new personality. The From: field of the message header changes to the information associated with the new personality for that message.

Note. If you are composing a message and decide to change the personality, the signature and stationery assigned to that personality in the Account Settings dialog box change as well.

When Eudora changes a personality as it responds to a message, it assigns the same personality under which it received the message. For example, if you receive a message sent to your Home account, your replies to that message are sent from your Home account.

There are two ways to change the personality of a response. The first is to initiate the response and then change the personality, using the drop-down context menu’s Change Personality submenu.

The second way is to change the personality associated with the original messa ge to which you are responding. Open that message and change its personality using the Change Personality submenu. From then on, all of your replies to that message will be sent from the newly assigned personality. The message does not have to be open. Just right-click on a message or set of messages in a mailbox’s TOC. Select “Change Personality” and select the desired personality.

Note. You can also set up a filter to automatically assign a desired personality to incoming or outgoing messages that satisfy the filter criteria. See the Make Personality action under “Filter Actions” on page 115. Click the page number to display the topic.

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Working with Mailboxes

Opening a Mailbox

To open a mailbox, select it from the Mailbox menu, or double-click it in the Mailboxes window.

Note. The unread message icon appears in the Mailbox menu whenever a mailbox or folder contains unread messages that are less than five days old. Also any mailboxes or folders in the Mailboxes window that contain unread messages are displayed as bold.

Understanding the Components of a Mailbox

Mailbox windows contain all of your incoming and outgoing message summaries. If the “Show message preview pane” option is selected in the Viewing Mail options window, mailbox windows also show the message preview pane, the bottom half of the window in the figure below. See “Viewing Mail” on page 210. Click the page number to display the topic.

To open a mailbox, do the following.

■ From the Mailbox menu, choose the mailbox you want to open, or double-click its icon

or name in the Mailboxes window.

Mailbox window

Message Summaries

Each line in the list portion of a mailbox window represents a message and is called a message summary. Outgoing messages that are in any mailbox other than Out are shown with italicized message summaries.

To select one or more message summaries, use one of the following options:

■ To select one summary, click it.

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Eudora User Manual Understanding the Components of a Mailbox

■ To select a consecutive range of summaries, select a summary, hold down the Shift

key, and select another summary. Or, drag the mouse over the summaries to select them—as long as you begin on an unselected summary.

■ To select all of the summaries that have the same information in a particular column,

hold down the Alt key and click one column in the summary. For example, if you click the Status column for one summary, all of the summaries with that status are selected.

■ To make non-consecutive selections, hold down the Ctrl key and select summaries.

■ To find messages by name or subject, type the first few letters of a name or subject,

and Eudora selects the message.

Each message summary is divided into columns. The column names are shown below with the corresponding icons that appear in the column headings.

Status

Priority

Attachments

Label

Sender/Recipient (Who)

Date

Size

Server Status

Subject

You can show or hide these columns using the Display options window. See “Display” on page 209. Click the page number to display the topic.

A message’s Status, Priority, Label, Personality, and Server Status can be changed directly in the mailbox window. To do this, select the messages you want to change and click the right mouse button inside the selection. Select an option from the drop-down list to make your change.

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To select the display of lines in the message summaries portion of mailbox windows—hori- zontal lines to separate summaries and vertical lines to separate columns—select the “Show mailbox lines” option in the Display options window.

Status Column

This column displays the message status, which is one of the following.

The message has not been read (all mailboxes except Out), or is queueable or sendable but has not been queued or sent (Out mailbox only).

<blank> The message has been read (all mailboxes except Out), or is not

yet able to be queued or sent because it has no recipients in the To or Bcc: fields (Out mailbox only).

The message has been replied to.

The message has been forwarded.

The message has been redirected.

The message has been sent (outgoing messages only).

The message is queued to be sent (outgoing messages only).

The message is queued to be sent at a specified time (outgoing messages only).

The message was transferred from the Out mailbox before being sent.

The message is being processed for sending.

You can change the status of one or more selected messages, or an open message, from Read (blank) to Unread ( ) or from Unread to Read by pressing Shift+Space (all mailboxes except Out).

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Priority Column

This column displays the message priority. You can use the drop-down list to set a particular priority.

Highest priority

High priority

<blank> Normal priority

Low priority

Lowest priority

For more information on message priorities, see “Setting the Message Priority” on page 27. Click the page number to display the topic.

Attachments Column

If a message has attached documents, this column displays the attachment icon, a paper clip holding a sheet of paper.

Label Column

This column displays the message label. You can assign labels to messages, either manually or automatically using filters. See the section “Filtering Messages” on page 108. Click the page number to display the topic. When a message summary is assigned a label, the entire summary changes color to match the label color.

To assign a label to an existing message, do the following.

1 Select the message in the TOC you want to label. 2 Right-click to display the drop-down list. 3 From the drop-down list, choose Change Label. Or from the Message menu, choose

Change then Label. The Label submenu appears.

4 Choose the label you want for this message.

Note. Label colors and titles are assigned using the Labels options. See “Labels” on

page 219. Click the page number to display the topic.

Sender/Recipient Column (Who)

This column shows the sender of the message (for incoming messages) or the intended recipients (for outgoing messages).

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Date Column

This column displays the date and time the message was composed, or, for timed messages, the date and time the message is scheduled to be sent. Date formats, including age-sensitive indications such as the day of the week or “Today ,” are set in the Date Display options window. See “Date Display” on page 218. Click the page number to display the topic.

Size Column

This column displays the size of the message in kilobytes, K (1 K = 1,024 bytes).

Server Status Column

This column displays the action that is done to the corresponding incoming message on the server. The next time you check mail, the server status you requested is automatically

completed.

Fetched

Don’t change the message on the server. A solid diamond indicates that the message has been

Not fetched

fetched; an open diamond indicates that the message has not yet been fetched.

Fetched but not attachments

(IMAP only) Retrieve messages from the IMAP server, but not all attachments have been fetched.

Fetch Retrieve the whole message from the server.

Delete Delete the message from the server.

Fetch then Delete

Retrieve the whole message, then delete it from the server.

Note. To control the mail transfer for a POP server, you can also use the Mail Transfer options window. For details, see “Checking for Mail with Special Server Instructions” on page 57 and “Checking Mail” on page 199. Click the page number to display the topic.

Subject Column

This column displays the subject of the message. The sender originally typed this information into the message header, but you can modify it. See “Editing Incoming Messages” on page 55. Click the page number to display the topic.

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Eudora User Manual Understanding the Components of a Mailbox

Displaying and Resizing Columns

To indicate which columns you want displayed in your mailboxes, do the following.

1 From the Tools menu, choose Options. 2 Scroll through the category list, and select M ailboxe s. The Mailboxes options window

appears.

3 In the Show Mailbox Columns list, select the column boxes you want to display. If you

don’t want to display a column, just deselect the box. See “Mailboxes” on page 212. Click the page number to display the topic.

To resize a column in a mailbox window, move the mouse pointer until it is over the column heading divider to the right of the column you want to resize, then drag the divider to the position you want. The column divider moves to the new location, and the mailbox is redrawn.

You can shrink a column only as far as its left divider. If you do that, a double divider line appears in place of the column, and its contents are hidden. T o redisplay the column, drag the right divider line to the right.

Using the Mailbox Size Display

In the lower left corner of the message summary part of each mailbox window, three numbers show the size information for that mailbox. The first is the number of messages in the mailbox; the second is the total amount of space those messages require; the third is the amount of disk space that is wasted with the mailbox.

Mailbox size d isplay

Wasted space is created when messages are deleted or transferred from a mailbox. To manually clean up the wasted space in all mailboxes, do the following.

1 Click the mailbox size display (for that mailbox only), or from the Special menu,

choose Compact Mailboxes for all mailboxes.

Important. Try not to keep too many messages in your In, Out, or Trash mailboxes because it slows down your system’s performance. If you wish to keep these messages, it’s better to transfer them to other mailboxes.

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Understanding the Components of a Mailbox Eudora User Manual

Message Preview Pane

If the “Show message preview pane” option is selected in the Viewing Mail options window, then the message preview pane appears in roughly the bottom half of the mailbox window. See “Viewing Mail” on page 210. Click the page number to display the topic.

The message preview pane shows the key headers and the message body of the currently selected message in the message summary list. If the full message body is not visible in the preview pane, scroll bars are displayed, allowing you to view the rest of the message. Only one message in a mailbox can be previewed at a time.

To move the keyboard focus from the message summary list to the message preview pane and back again, press Tab or F6. Or simply click in the preview pane to put the focus there.

When keyboard focus is in the preview pane, you can do any of the following, as you can in an open incoming message window.

■ Press the spacebar to page down through the message.

■ Use the arrow keys, as set in the Miscellaneous options window (unmodified or with

Ctrl or Alt), to switch to the next or previous message in the mailbox. See “Miscella- neous” on page 231. Click the page number to display the topic.

■ Use standard keyboard shortcuts such as Ctrl+R for Reply , Ctrl+D for Delete, etc. See

“Eudora Shortcuts” on page 236. Click the page number to display the topic.

■ Right-click anywhere in the preview pane to display a drop-down list with commands

appropriate for the previewed messa ge.

■ Click an attachment icon or name to open the attachment.

■ Click a URL (hot link) to launch the application for that URL.

If the “Show message preview pane” option is selected in the Viewing Mail options window, you can press F7 to show and hide the preview pane within the current mailbox only. However, this does not control the visibility of the preview pane in other mailboxes. Also, you can do this by clicking on the separator bar between the message list and the preview pane.

Y ou can change the height of the preview pane relative to the message summary list. Just position the mouse pointer over the separator bar between the list and the preview pane and drag the bar up or down.

If the “Show message preview pane” option is turned off in the Viewing Mail options window, only the message summaries are shown in any mailbox window.

If the preview pane option is selected and the “Mark previewed messages as read after _ second(s)” option is selected in the Viewing Mail options window, the current message is marked as read (blank in the Status column) after the specified number of seconds. You can always change the message’s status back to Unread (•) by pressing Shift+Space while the message is selected or open (press again to change back to Read). If the “Mark previewed...” option is turned off, previewed messages are never automatically marked as read. For more information, see “Viewing Mail” on page 210. Click the page number to display the topic.

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Eudora User Manual Creating Mailboxes and Folders

Note. Eudora performs the auto-marking behavior only when you manually select or preview messages, not when it performs actions such as automatic mail checks or filtering.

Creating Mailboxes and Folders

Eudora lets you create mailboxes to hold messages, and folders to hold mailboxes. There are three ways to create mailboxes and folders.

■ Using the New command from the Mailbox menu and folder submenus.

■ Using the New command from the drop-down context menu in the Mailboxes window.

See “Using the Mailboxes Window” on page 101. Click the page number to display the topic.

■ Using the New command from the Transfer menu. See “Transferring Messages” on

page 106. Click the page number to display the topic.

Note. Depending on whether your incoming mail server uses the POP or IMAP protocol, there are some differences in the way mailboxes and mail folders are created, stored, and managed. For more information, see “Mailbox and Folder Management: POP vs. IMAP Server” on page 103. Click the page number to display the topic.

Creating a Mailbox or Folder Using the Mailbox Menu

To create a new mailbox or mail folder, do the following.

1 From the Mailbox menu, choose New, or from a mail folder submenu (to put the

mailbox in that folder). The New Mailbox dialog box appears.

New Mailbox dialog box

2 To create a mailbox, type in the new mailbox name and click OK. The mailbox is

created and added to the Mailbox and Transfer menus and to the Mailboxes window.

3 To create a mail folder, type the name of the new mail folder and select the Make it a

folder option. Click OK to create the folder. The New Mailbox dialog box appears

again.

100

4 Type the name of a mailbox to create within the new folder, then click OK. The new

folder and its mailbox are displayed in the Mailbox and Transfer menus and in the Mailboxes window.

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Qualcomm Eudora User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

What’s New in Eudora Email 4.3

Eudora Email vs. Postal Mail

Where Do I Find Information?

Eudora Quick Start Guide

Online Help

Context Sensitive Help

Help Topics

Tip of the Day

About Eudora

Operating Eudora in One of Three Modes

Changing Eudora Modes

Registering Eudora

Starting and Quitting Eudora

Creating Messages

Creating an Outgoing Message

Using the Composition Window

Title Bar

Text Toolbar

Message Header

Using Automatic Name Completion (Sponsored and Paid modes only) Eudora User Manual

Message Body

Setting the Message Priority

Requesting a Return Receipt (Sponsored and Paid modes only) Eudora User Manual

Formatting Text (Sponsored and Paid modes only) Eudora User Manual

Text Editing Menu Commands

Inserting Objects in Message Text (Sponsored and Paid modes only) Eudora User Manual

Other Formatting Options

Attaching a File to a Message

Attaching a PureVoice™ File to a Message Eudora User Manual

Manually Decoding Attachments

Including a URL in a Message (Sponsored and Paid modes only) Eudora User Manual

Checking Your Spelling Automatically (Sponsored and Paid modes only) Eudora User Manual

Checking Your Spelling Manually (Sponsored and Paid modes only) Eudora User Manual

Check Spelling dialog box

Saving a Message for Later Changes

Sending Messages and Checking Mail

Sending or Queueing a Message

Sending a Message Immediately

Queueing a Message to Send Later

Queueing a Message to Send at a Certain Time

Editing a Queued Message

Taking a Message Out of the Queue

Sending Queued Messages When Checking Mail

Sending Messages with Special Server Instructions

Using SMTP Authentication

Keeping Copies of Outgoing Messages

Checking for Incoming Mail

Checking for Mail Automatically

Checking for Mail Manually

Stopping a Mail Check

Using Your Password

Changing Your Password

Receiving and Responding to Messages

Receiving New Mail

Incoming Message Window

Title Bar

Toolbar

Message Body

Printing an Incoming Message

Receiving Attachments

Specifying an Attachment Directory

Editing Incoming Messages

Managing Your Mail on the POP Server

Leaving Mail on the Server

Deleting a Message from the Server

Skipping Messages Over a Certain Size

Checking for Mail with Special Server Instructions

Managing Your Mail on the IMAP Server

Downloading Minimal Headers vs. the Full Message

Full Message Except Attachments Over _ K

Deleting a Message from the Server

Resynchronizing an IMAP Mailbox or Folder

Refreshing Your List of IMAP Mailboxes and Folders

Using IMAP Tasks Offline

Replying to a Message