Administrator’s Main Page................................................................................................................................................ 5
System Menu ...............................................................................................................................................................7
System Configuration Wizard......................................................................................................................................... 7
Internet Configuration Wizard......................................................................................................................................... 9
System Security Management.......................................................................................................................................11
General Information................................................................................................................................................13
Network Status .....................................................................................................................................................13
IP Lines Registration Status......................................................................................................................................18
License Status ......................................................................................................................................................18
IP Routing Configuration..............................................................................................................................................19
Mail Settings............................................................................................................................................................27
System Logs ........................................................................................................................................................31
Upload Language Pack...............................................................................................................................................33
User Rights Management ............................................................................................................................................34
Users Menu ................................................................................................................................................................36
User Extension Settings...........................................................................................................................................38
Pickup Group Extension Settings................................................................................................................................42
Call Park Extension Settings .....................................................................................................................................43
Paging Group Extension Settings ...............................................................................................................................44
Call Park Service...................................................................................................................................................49
Call Back Services .................................................................................................................................................56
Line Settings............................................................................................................................................................64
IP Line Settings.....................................................................................................................................................64
Gain Control ............................................................................................................................................................71
Allowed Characters and Wildcards..............................................................................................................................80
Best Matching Algorithm ..........................................................................................................................................81
VoIP Carrier Wizard ...................................................................................................................................................83
Voice Mail Recording Codec.........................................................................................................................................86
Dial Plan Settings......................................................................................................................................................86
Key System Emulation................................................................................................................................................86
Key System Advanced Configuration..................................................................................................................................89
Internet Uplink Menu......................................................................................................................................................91
Dynamic DNS Settings................................................................................................................................................98
Firewall and NAT.......................................................................................................................................................99
Service Pool.......................................................................................................................................................102
IP Pool .............................................................................................................................................................103
Network Menu ...........................................................................................................................................................105
DNS Settings .........................................................................................................................................................105
DNS Server Settings ................................................................................................................................................105
DHCP Settings for the LAN Interface.............................................................................................................................106
DHCP Settings for the VLAN Interface...........................................................................................................................108
Registration Form .......................................................................................................................................................109
Administrator’s Additional Features ..................................................................................................................................109
Incoming Call Blocking and Outgoing Call Blocking ...........................................................................................................109
Voice Mail Profiles...................................................................................................................................................110
Describes detailed the menus av ailable for extension users and includes further all cal l codes at a glance.
Quadro4Li Manual II: Administrator's Guide About this Administrator's Guide
About this Administrator's Guide
The Quadro Manual is divided into three parts:
•Manual-I: Installation Guide
gives step-by-step instructions to provision the Quadro IP PBX and configure the phone extensions with the Epygi SIP Server. After successfully
configuring the Quadro IP PBX, users will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access
the Internet from devices connected to the LAN.
•Manual-II: Administrator's Guide explains all Quadro management menus available for administrators only. It includes a list of all System
Default Values.
•Manual-III: Extension User's Guide explains all Quadro management menus available for extension users. A list of all call codes can be found
there, too.
This guide contains many example screen illustrations. Since Quadro IP PBXs offer a wide variety of features and functionality, the example screens
shown may not appear exactly the same for your particular Quadro IP PBX as they appear in this manual. The example screens are for illustrative
and explanatory purposes, and should not be construed to represent your own unique environment.
Quadro’s Graphical Interface describes to the Quadro's graphical user interface and explains all recurrent buttons.
Administrator’s Menus
management.
Administrator’s Additional Features
page.
PBX Services for Quadro’s Administrator
Appendix: Extension User's Welcome Page
addresses and phone numbers.
Appendix: System Default Values
Appendix: Software License Agreement
explains the Administrator's management pages according to the menu structure shown on the main page of the Quadro
explains some input-options for administrators only that may be selected from the extension user's main
explains PBX features for administrator accessible from the handset.
includes a form that allows the administrator to inform his extension user with all individually needed
lists all factory defaults.
includes the contract for using Quadro's hardware and software.
When the administrator logs in, the Quadro Management page is displayed with a table of active calls (including information about call peers, call
duration and start time) at the startup. The button Terminate next to each active call is used to terminate the corresponding call. Here the
administrator may access the following settings and perform the actions:
Fig. II-1: Quadro4Li Management
By clicking on System, Users, Telephony, Internet Uplink or Network the ad ministrator may access the following settings in each respective
category and perform actions specific to each category.
Network Menu
• DNS Settings
• DNS Server Settings
• DHCP Settings for the LAN
Interface
• DHCP Settings for the VLAN
Interface
Registration
(in menu tree only)
Logout
Form
System Menu
• System Configuration Wizard
• Internet Configuration Wizard
• System Security Management
• Status
• IP Routing Configuration
• Configuration Management
• Events
• Time/Date Settings
• Mail Settings
• SMS Settings
• Firmware Update
• Networking Tools
• SNMP Settings
• Diagnostics
• Features
• Upload Language Pack
• User Rights Management
Telephony Menu
• Call Statistics
• SIP Settings
• RTP Settings
• NAT Traversal Settings
• Line Settings
• ISDN Settings
• Gain Control
• SIP Tunnel Settings
• Call Routing
• VoIP Carrier Wizard
• RADIUS Client Settings
• Voice Mail Recording
• Dial Plan Settings
• 3PCC Settings
• Key System Emulation
• RTP Streaming Channels
Internet Uplink Menu
• PPP/ PPTP Settings
• VPN Configuration
• Dynamic DNS Settings
• Firewall and NAT
• Filtering Rules
• IDS Log
Users Menu
• Extensions Management
• Receptionist Management
• Extensions Directory
• Authorized Phones Database
The functional button Renew Wan IP Address appears on the administrator’s main Quadro Management page if the Quadro device acts as a
DHCP client. The Renew WAN IP Address button is used to obtain a new WAN IP address in case, e.g., the Quadro moves to another network.
The functional button Establish Your Internet Connecti on Now respectively Terminate Your Internet Connection Now occurs on the Quadro
Management page if PPPoE is used as WAN interface protocol.
The link Please Check Your Pending Events will be displayed on the administrator Main Me nu page if new system events exist. The link leads to
the Events page that can be also accessed from the System menu.
The list of Users currently logged into the system is seen in the lower right corner of the Administrator's Main Menu. Information about IP address
user accessed Quadro GUI from, the username user is logged in and the time until the next automatically logout is provided herein. The current
version of the Quadro's firmware and of its boot loader is also available here. The idle session timeout is set to 20 minutes. If no action is performed
during that time, user will be automatically moved to the Login page and will be requested to login again.
Quadro4Li; (SW Version 5.2.x) 5
Quadro4Li Manual II: Administrator's Guide PBX Services for Quadro’s Administrator
Recurrent Buttons
Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons.
Button Description Button Description
This button leads back to the previous
page of a fixed sequence of pages (used
mainly in wizards).
This button leads forward to the next page
of a fixed sequence of pages (used mainly
in wizards).
This button discards the latest not yet
confirmed entries.
This is the last button of a fixed sequence
of pages that completes and saves the
entries of an entire sequence.
This button opens the help page
belonging to the currently active Quadro
management page.
This button opens a window where the last
inserted IP addresses are listed. It allows
the user to make a quick selection of an IP
address that has been previously used.
This will avoid the user needing type it
again. The clipboard can hold up to 10 IP
addresses and a new IP address will
replace the oldest one from the list.
This button returns you to the page you were
previously on.
This button confirms an operation you started
before.
This button confirms an operation you chose
before.
This button discards an operation you chose
before.
This button saves the settings modified on the
currently active management page.
This button opens a window where the last
inserted SIP addresses are listed. It allows the
user to make a quick selection of an IP address
that has been previously used. This will avoid
the user needing type it again. The clipboard
can hold up to 10 SIP addresses and a new
SIP address will replace the oldest one from the
list.
Recurrent Functional Buttons
In connection with the tables, the following are the few buttons you will see:
Functional Button Description
Add Allows adding a new record to the displayed table. A new page will be displayed to enter any new settings.
Edit
Delete Deletes the selected entry(s) of a table. A warning message will ask for confirmation before deleting an existing entry.
Select All Selects all table entry(s) for example for further deletion.
Inverse Selection
Refresh in...
Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow next to
the column heading indicates the direction of sorting - upward or downward. The entries of the table can be selected by using t he corresponding
checkboxes in order to edit or delete them.
Allows modifying the settings of the record selected by a checkbox. Normally only one (1) record may be selected. A new
page will be displayed to enter the modified settings.
Inverses (opposites) an existing selection of table entry(s). If no entries are selected, clicking the button will select all
records.
May be shown in the upper right corner of a page. It displays the number of seconds remaining until the next refresh of the
page will occur. It may be used to reload the page manually.
Entering SIP Addresses Correctly
Calls over IP are implemented based on Session Initiating Protocol (SIP) on the Quadro. When making a call to a destination that is somewhere on
the Internet, a SIP address must be provided.
SIP addresses needs to be specified in one of the following formats:
“display name” <username@ipaddress:port>
For your convenience, the following combinations can be used:
• *@ipaddress - any user from the specified SIP server
• username@* - a specified user from any SIP server
• *@* - any user from any SIP server
The display name and the port number are optional parameters in the
SIP address. If a port is not specified, 5060 will be set up as the default
one. The range of valid ports is between 1024 and 65536.
A flexible structure of wildcards is allowed. In comparison with a
wildcard, the “?” character stands for only one unknown digit and the “*”
character stands for any number of any digits.
Please Note: Wildcards are available for caller addresses only. No
wildcard characters are allowed for called party addresses. Exceptions
are addresses in the Supplementary Addresses table that are used by
Outgoing Call Blocking and Hiding Caller Information Settings
services. To use “*” and “?” alone (as non wildcard characters), use “\*”
and “\?” correspondingly.
The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration
settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first startup to make sure that it
works properly in its network environment. The Wizard allows navigating through the following basic configuration parameters and settings:
• System Configuration (see below)
• DHCP Settings for the LAN Interface
• Regional Settings and Preferences (see below)
• Emergency Codes and PSTN Access Codes Settings (see below)
DHCP Settings for the LAN are described in the chapters
below. The LAN configuration and regional settings will be
described later in this chapter.
Please Note: It is strongly recommended to leave the
factory default settings if their meanings are not fully
clear to the administrator.
Quadro4Li; (SW Version 5.2.x) 7
Fig. II-3: System Configuration Wizard - Start page
The System Configuration page contains the host name, IP
address and Subnet Mask information about the Quadro LAN
interface. These settings make Quadro available to the
internal network.
The SystemConfiguration page offers the following input
options:
Host Name requires a host name for the Quadro device.
Domain Name requires the LAN side domain name which
the Quadro belongs to.
IP Address requires the Quadro host address for the LAN
interface.
Subnet Mask requires the Quadro hosts’ Subnet Mask.
Fig. II-4: System Configuration Wizard - System Configuration page
The Regio nal Settings and Preferences are used to select
settings specific to the location of the Quadro. This is
important for the functionality of the voice subsystem.
The Regional Settings and Preferences page has two drop
down lists to select the Location (country) and a
corresponding Timezone. Quadro will support Daylight
Savings (DST) correction if it is available for the selected time
zone.
This page also has a manipulation radio button group to
choose:
SystemLanguage – selection is available only when the
custom Language Pack has been uploaded and it is used to
enable custom language for system voice messages or
returning back to the default language English.
GUI Theme - selection used to select the GUI theme style
of the web based configuration pages.
The Choose Theme on Login checkbox indicates whethe r
the GUI theme selection radio buttons should be displayed
on the Quadro Login page. Selecting the checkbox will allow
users to choose the GUI theme before logging into the
Quadro. Leaving the checkbox unselected will require the
administrator to run the System Configuration Wizard to
change the theme.
Fig. II-5: System Configuration Wizard - Regional Settings page
The Emergency Codes and PSTN Access Codes Set tings
are used to configure the emergency dial plan.
The Emergency Codes text field requires the PSTN
numbers of the emergency or lifeline services. Multiple
emergency codes, separated by commas, can be inserted in
this field. For each emergency code, a routing pattern will be
generated in the Call Routing Table, which will allow faster
and easier calls to emergency destinations.
The PSTN Access Code drop down list allows you to select
the prefix code for accessing the PSTN line in the routing
mode. Dialing the digits inserted in this text field will provide
the PSTN dial tone when dialed from the handset.
Quadro4Li; (SW Version 5.2.x) 8
Fig. II-6: System Configuration Wizard - Emergency Codes and PSTN Codes Settings page
The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an
external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
All the settings of the Internet Configuration Wizard are
described in the chapters below except those for the IP settings,
which will be described in this chapter.
Please Note: It is strongly recommended not to cha nge the
factory default settings if their meanings are not fully clear
to an administrator.
The Wizard allows navigating through the following basic configuration parameters and settings:
Fig. II-7: Internet Configuration Wizard - Start page
•Uplink configuration (see below)
For WAN Interface protocol PPPoE:
• PPP/ PPTP Settings
• WAN Interface Configuration (see below)
• DNS Settings
The Switch to Auto Provisioning link moves you to the Automatic Provisioning
The Upli nk Configuration page allows you to select the Quadro‘s
WAN interface connection type and its bandwidth settings. These
settings will make Quadro available to the external network.
Depending on the Uplink Interface Protocol selection, the page
following the Uplink Configuration page is different. Thus if
PPPoE is selected, the next page will be PPP Configuration, while
selecting Ethernet will bring up the WAN IP Configuration page.
The UplinkConfiguration page offers the following components:
The WAN Interface Protocol radio buttons are used to choose th e
protocol depending on the requirements of the ISP (Internet Service
Provider):
PPPoE - turns on the PPP over an Ethernet connection.
PPTP – turns on the Point to Point Tunneling Protocol (PPTP)
interface used for the connection between Quadro and ADSL
modem. A fixed IP address configuration is needed in this
case.
Ethernet - turns on the Ethernet connection.
The WAN Interface Bandwidth settings allow the specification of the upstream and do wnstream speeds in kbit/s, helping to assure the quality of IP
calls. An IP call looses the voice quality if there is no available bandwidth. When approaching the limits of bandwidth capacity, another IP call will be
declined.
The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields
is 10000, the maximum bandwidth of a 10 MB Ethernet.
The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the tables below:
For WAN Interface protocol PPTP:
• WAN IP Configuration (see below)
• PPP/ PPTP Settings
• WAN Interface Configuration (see below)
• DNS Settings
page where Quadro can be configured automatically.
For WAN Interface protocol Ethernet:
• WAN IP Configuration
• WAN Interface Configuration (see below)
• DNS Settings
Fig. II-8: Internet Configuration Wizard - Uplink Configuration page
The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the
entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s.
The WAN IP Configuration page is only displayed if Ethernet or
PPTP has been selected to be the uplink protocol. It offers the
following components:
The Assign automatically via DHCP radio -button selection switches
to automatic retrieval of the WAN IP address from a DHCP server at
the ISP/uplink.
Please Note: DHCP referred to here is the one that runs on the
provider’s side and not the Quadro’s personal DHCP server.
The Assign Manually radio-button switches to the manual
adjustment of IP settings. This selection requests the following
parameters:
IP Address requires the IP address for the Quadro WAN interface.
Subnet Mask requires the subnet mask for the Quadro device WAN
interface.
Default Gateway requires the IP address of the router where all
packets are to be sent to, for example, to the router of the provider.
Fig. II-9: Internet Configuration Wizard - WAN IP Configuration page
The W AN Interface Configuration page may be used to modify the
MAC address of the Quadro. This might be necessary if the ISP
(Internet Service Provider) requires a specified MAC address, for
example, for authentication. This page offers the following
components:
MAC Address Assignment manipulation radio-buttons:
• This Device turns to the default MAC address of the Quadro.
• User Defined requires user defined MAC Address.
The MTU drop down list allows you to select the maximum packet
size on the Ethernet (in bytes). MTU is used to fragment the packets
before transmitting them to the network. The MTU preferred value is
dependent on the Ethernet connection. The default MTU size is 1500
Bytes for Ethernet and 1400 Bytes for PPPoE.
Please consult with your ISP administrator to get the corresponding
settings.
Quadro4Li; (SW Version 5.2.x) 10
Fig. II-10: Internet Configuration Wizard - WAN MAC Address Configuration page
The System Security Management offers a possibility of managing the global security levels, running the system security diagnostics program and
receiving complete reports on the Quadro configuration security. It includes two pages- the System Security Settings page and the System Security Diagnostics page.
Fig. II-11: Quadro System Security Management page
The System Security Settings page includes the following components:
The Security Level table - allows selecting the Security Level defining requirements to the IP Lines' password strength and the Security Report
granularity. The security levels are as follows:
•Low - There are no specific restrictions on the strength of the saved password. Only the critical warnings on the Call Routing Rules to PSTN
and IP-PSTN, disabled Firewall and IDS will be generated in Security Report.
•Medium - The minimum strength of the IP Line passwords should be "good ". The Security Report will generate warnings on all unsecured
Call Routing rules, IP Line passwords, Firewall level (if it is set to lower than "Medium") and disabled IDS.
•High - The minimum strength of the IP Line passwords should be "strong". The Securit y Report will generate warnings on the IP Line
passwords, disabled IDS, unsecured SIP, and unsecured Routing Rules to SIP, PSTN and IP-PSTN and also regarding the Firewall level if
it is set to lower than "High".
The Enable SIP IDS checkbox- allows to prevent the SIP attacks.
The System Security Diagnostics page allows running the security audit and getting the security reports. The Start Security Audit functional button
is used for running the security audit. The Quadro Security Audit is a security reporting system, which generates the warnings regarding the
Quadro's weaknesses relative to the selected Security Level. The warnings may vary depending on the selected global Security Level. The Security
Audit will detect the security related configuration issues in Firewall, IDS, IP Line passwords, Call Routing and extension settings.
Fig. II-12: Quadro System Security Diagnostics page
The output of Security Audit may look as follows:
Start security audit ...
Checking ...
Firewall ... done
IP Lines ... done
Call Routing ... done
Extensions ... done
Users ... done
Settings do not correspond to selected security level.
You can view the complete report by clicking the 'Show the latest security report' link below.
The Show the latest securit y report link allows to display the last security audit report. This page also contains the following useful links to adjust
the system security
• User Rights Management.
• IP Line Settings .
• Firewall/NAT .
Please note: Refer to the Quadro admin guide regarding the security related configuration options on the Quadro.
Status
The system status window displays non-editable tables providing extensive system status information about Quadro: General Information, Network
Status, Lines Status, Memory Status, Hardware Status, SIP Registration Status, IP Lines Registration Statusand License Status. The links on this
page lead to device Transfer Statistics, user mailboxes and supplementary services configuration pages.
The System Status page has several tables providing system information.
The General Information page includes the following
information:
Uptime duration - Period Quadro is on since last reboot.
Device hostname - Quadro device host name.
Quadro Operating System - Quadro operating system
version.
Application Software - Software and file system versions of
the Quadro.
Boot Loader - Quadro boot loader version.
DSP Software - Quadro DSP software version and the date of
build.
Language Pack – this field is present only when the custom
language pack is uploaded and it indicates the version.
Fig. II-13: Quadro Status - General Information page
Network Status
The Network Status page includes the following information
about Interfaces:
Interface Name lists the Network interfaces available on the
Quadro (LAN, WAN, IPSec and a number of PPPs, depending
on the number of active PPP connections).
IP Address lists the IP addresses corresponding to each
network interface.
Subnet Mask lists the subnet masks corresponding to each
network interface.
Properties will list either the MAC address corresponding to
each network interface on the Quadro or the PPTP, L2TP and
IPSec peer IP address if an active VPN (IPSec or PPP)
interface exists.
Monitor includes links to survey LAN, WAN, IPSec and PPP
traffic correspondingly. The VPN traffic link will be displayed
only if a VPN has been configured. The selection of these links
will open a new window with a table of network traffic statistics
on the following selected interfaces:
• Received Bytes
• Received Packets
• Received Errors
• Received Drop Errors
• Received Overrun Errors
• Received MultiCast
Packets
When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve as
a counter and traffic statistics will be updated every minute.
DNS Server, Alternative DNS Server and Default Gateway - these display the Quadro settings corresponding to what has been configured with
the System Configuration Wizard
Services (NTP Server and Client, DHCP Server and Client, DNS, Firewall, NAT, PPP, IDS) statuses: shows if they have stopped or if they are still
running.
The View VPN Status link refers to the VPN Configuration
Transfer Statistics - link to the Transfer Statistics page.
• Transmitted Bytes
• Transmitted Packets
• Transmitted Errors
• Transmitted Drop Errors
• Transmitted Carrier Errors
• Transmitted Collisions
.
page where all VPN (IPSec, PPTP and L2TP) connections can be viewed and edited.
The Transfer Statistics page shows a user-defined statistics
table with the transmit/receive value (criteria), interface type
and time period. It contains the following components:
Time range of statistic table - the drop down list includes the
period (in days) statistics data that is to be collected and the
corresponding diagram charts that are to be built.
Interface - thedrop-down list offer the values:
WAN - Wide Area Network (WAN) events only
LAN - Local Area Network (LAN) events only
When Show also as readable values checkbox is selected,
an additional table with statistics values will be displayed on
the next page.
The area Receive Values provides the following:
Receive Bytes - number of received bytes.
Receive Packets - number of received Ethernet packets.
Receive Errors - number of received packets containing
errors.
Receive Drop Errors - number of received packets that
have been discarded.
Fig. II-15: Transfer Statistics page
Receive Overrun Errors - number of received overrun
errors that occur when the receive buffer is not large enough
to hold all incoming packets. This error usually appears due
to a slow receiving system.
Receive MultiCast Packets - number of received broadcast
packets.
The area Transmit Values provides the following:
Transmit Bytes - number of transmitted bytes
Transmit Packets - number of transmitted Ethernet
packets.
Transmit Errors - number of transmitted packets containing
errors.
Transmit Drop Errors - number of transmitted packets that
have been discarded.
Transmit Carrier Errors - number of transmit carrier errors
that occur due to a defective or lost connection on the
Ethernet link.
Transmit Collisions - number of transfer errors that
occurred during a simultaneous packet transmission from
both sides.
To see the Transfer Statistics Diagram Charts, select the
desired criteria and click Show to generate the corresponding
chart and the table showing the transfer statistics values (if
enabled). The letters M (millions) and K (thousands) used in
the legend of the displayed diagrams show the total number of
specified criteria. The Reset Statistics button is used to reset
the chart and the table (if enabled).
Fig. II-16: Transfer Statistics Diagram Chart
Quadro4Li; (SW Version 5.2.x) 14
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