Page 1
MT VERNON-AE
TROUBLE SHOOTING MANUAL
(THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALER USE ONLY)
1445 N. Highway
Colville, Wa 99114
#7020-057C April 28th, 2008
ZZZTXDGUD¿UHFRP
ZZZTXDGGHDOHUFRP
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MT VERNON-AE TROUBLE SHOOTING MANUAL
TABLE OF CONTENTS
SECTION PAGE
OPERATION.................................................................................................
BATTERY BACK-UP SYSTEM.....................................................................
CONTROL BOARD SPECS.........................................................................
ERROR CODES...........................................................................................
OPERATIONAL SYMPTOMS.......................................................................89
CONVECTION BLOWER TROUBLE-SHOOTING.......................................
EXHAUST BLOWER TROUBLE-SHOOTING..............................................
FEED MOTOR TROUBLE-SHOOTING........................................................
FIRE POT, AUTOCLEAN, THERMOCOUPLE TROUBLE-SHOOTING.
IGNITER TROUBLE-SHOOTING.................................................................
POWER SUPPLY TROUBLE-SHOOTING...................................................
3-5
6
7
10
11
12
13-14
15
16
DOOR/HOPPER/FUEL LEVEL SENSOR TESTING....................................
WALL CONTROL TROUBLE-SHOOTING....................................................
USB CORD OPERATION.............................................................................
CLEANING & MAINTENANCE.....................................................................
PARTS LIST..................................................................................................
EXPLODED VIEW........................................................................................
TECHNICAL SERVICES DEPARTMENT
PHONE: 866-804-7783
)$;RI¿FH
WARRANTY CLAIMS FAX: 866-700-9924
PAGE 2
17
18
19
20
23
24
7020-057C 4-24-08
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MT VERNON-AE TROUBLE SHOOTING MANUAL
1: SELECT AUTO OR
MANUAL OPERATION MODE.
MAKE SURE YOU PUSH THE
“DONE” BUTTON AFTER YOU
SELECT THE MODE.
2: AFTER YOU SET THE
ROOM TEMPERATURE, THE
WALL CONTROL WILL STATE
“STARTUP” IN THE TOP LEFT
&251(5³VHWDW´WHPSPXVW
EHGHJUHHVDERYHURRPWHPS
3: IGNITER TURNS ON FOR
90 SECONDS BEFORE FEED
CHARGE STARTS.
OPERATION CHART
4: EXHAUST BLOWER
SPEEDS UP AND STARTS TO
CREATE A VACUUM IN THE
FIREBOX.
5: VACUUM SWITCH
CLOSES AND ALLOWS THE
FEED MOTOR TO TURN ON.
6: FEED MOTOR TURNS ON
AND START UP FUEL CHARGE
FEEDS INTO THE FIREPOT.
7: A FIRE STARTS IN THE
FIREPOT.
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7020-057C 4-24-08
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MT VERNON-AE TROUBLE SHOOTING MANUAL
8: THE FIREPOT THERMO-
COUPLE STARTS READING
THE TEMPERATURE RISE
AND THE UNIT WILL GO INTO
“SOFT-START LOW”.
OPERATION CHART
9: SOFT-START LOW IS A
TIMED MODE AND WILL VARY
IN LENGTH DEPENDING ON
THE FUEL TABLE SELECTED.
10: THE IGNITER WILL
SHUT OFF AFTER SOFT
START LOW EXPIRES.
11: SOFT-START MEDIUM
WILL DISPLAY AFTER SOFT
START LOW HAS EXPIRED.
THE LENGTH OF THIS MODE
WILL VARY DEPENDING ON
THE FUEL SELECTED.
SOFT-START LOW TIMES:
SOFTWOOD......................4 MINUTES
HARDWOOD.....................4 MINUTES
UTILITY..............................4 MINUTES
CORN................................14 MINUTES
WHEAT..............................10 MINUTES
SUNFLOWER SEEDS.......4 MINUTES
SOFT-START MEDIUM TIMES:
SOFTWOOD......................5 MINUTES
HARDWOOD.....................5 MINUTES
UTILITY..............................5 MINUTES
CORN................................12 MINUTES
WHEAT..............................10 MINUTES
SUNFLOWER SEEDS.......5 MINUTES
12: THE DROP TUBE
THERMOCOUPLE WILL
BEGIN READING TEMPERATURE. 105 DEGREES WILL
BE NEEDED TO TURN THE
CONVECTION BLOWER ON.
13: AS THE TEMPERATURE
RISES, THE CONVECTION
BLOWER WILL INCREASE IN
SPEED.
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7020-057C 4-24-08
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MT VERNON-AE TROUBLE SHOOTING MANUAL
14: THE WALL CONTROL
WILL NOW DISPLAY THE HEAT
OUTPUT SETTING IN THE
MANUAL OR AUTO MODE.
AUTO: (L,ML,M,MH,H)
MAN: (L,ML,M,MH,H)
15: ONCE THE THERMO-
STAT IS SATISFIED OR THE
BURN CYCLE HAS TIMED OUT
FOR AN AUTO-CLEAN CYCLE,
THE FEED MOTOR WILL SHUT
OFF.
16: THE UNIT WILL GO INTO
“SHUTDOWN” MODE. THIS MODE
WILL LAST FOR 10 MINUTES.
THE DROP TUBE T-COUPLE WILL
ALSO COOL DOWN AND REDUCE
THE SPEED OF THE CONVECTION BLOWER.
OPERATION CHART
17: THE UNIT WILL DISPLAY
“AUTOCLEAN” IN THE UPPER
LEFT HAND CORNER.
18: THE THERMOCOUPLE
HAS TO READ 550 DEGREES
OR LESS BEFORE THE AUTOCLEAN CYCLE BEGINS.
19: AFTER THE AUTO-
CLEAN IS COMPLETE, THE
EXHAUST BLOWER WILL RUN
FOR 20 MINS AND SHUT OFF.
UNIT IS READY TO START
ANOTHER BURN CYCLE.
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7020-057C 4-24-08
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MT VERNON-AE TROUBLE SHOOTING MANUAL
BATTERY BACK-UP SYSTEM
12 VOLT DEEP CYCLE BATTERY AND THE BATTERY
CORD (#12VCORD-AE) IS NEEDED TO POWER THE
SYSTEM.
A/C POWER MUST BE SHUT OFF OR THE POWER
CORD DISCONNECTED FOR THE BATTERY BACK UP
MODE TO ENGAGE. THE WALL CONTROL WILL WALK
YOU THROUGH THE LIGHT-UP PROCEDURES.
(Note: Igniter will not work during battery operation)
CONTROL BOARD
MAINT BURN WILL DISPLAY
WHEN THE THERMOSTAT HAS
REACHED THE SET ROOM
TEMPERATURE AND WILL RUN
ON LOW UNTIL IT REACHES ITS
AUTOCLEAN CYCLE TIME.
BATTERY WILL NEED TO BE CHANGED OR
CHARGED WHEN VOLTAGE DROPS BELOW 10.
PN# 12VCORD-AE
LQFKHVORQJ
12 volt battery
(VWLPDWHGDPSGUDZ
LVEHWZHHQDPSV
during operation)
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MT VERNON-AE TROUBLE SHOOTING MANUAL
CONTROL BOARD
SRV7000-456 Rev C
CONTROL BOARD SPECS 7.5 CODE: (Rev 2 fuel tables)
FUEL UFTI SS LOW SS MED MAX IGNITER TIME A/C CYCLE TIME SHUTDOWN TIME
CORN: 0 14 MIN 12 MIN 14 MIN 2.4 HRS* 10 MIN
UTILITY PELLET: 1 4 MIN 5 MIN 4 MIN 1.2 HRS* 10 MIN
SOFTWOOD: 2 4 MIN 5 MIN 4 MIN 3.2 HRS* 10 MIN
SUNFLOWER SEEDS: 3 4 MIN 5 MIN 4 MIN 2.4 HRS* 10 MIN
WHEAT : 4 10 MIN 10 MIN 10 MIN 1.8 HRS* 10 MIN
HARDWOOD PELLET: 5 4 MIN 5 MIN 4 MIN 2.1 HRS* 10 MIN
*NOTE: AUTOCLEAN CYCLES TIMES ARE ESTIMATED WHEN THE UNIT IS RUN AT THE “HIGH” OUTPUT SETTING.
UPDATES:
SRV7000-323
ECO 56401 --- CHANGED FROM 6.9 TO 6.10A CODE . INSTALLED POWER STROKE CODE FOR AUTOCLEAN AND
CHANGED TO THE “QUIET” CONVECTION BLOWER CURVE. REV 2 FUEL TABLES ALSO INSTALLED. (1-11-07)
SRV7000-330
ECO 56476 -- RELEASED WITH THE 7.2 CODE . HIGH ELEVATION FUEL TABLES INSTALLED. 2 CONVECTION
BLOWER SPEED OPTIONS INSTALLED, 135 & 165 DEGREES TO GET TO THE HIGH BLOWER SPEED & EXHAUST
BLOWER STAYS ON DURING THE AUTO-CLEAN CYCLE AND 20 MINUTES AFTER AUTO-CLEAN IS COMPLETED.
(8-2-07 // SN 0072232364 INSERT /// SN 0072279399 FS)
SRV7000-456
ECO 58315 -- RELEASED WITH THE 7.3 CODE0$'(620(83'$7(6727+((852)8(/7$%/(67KH\FDQ
EHDFFHVVHGE\WXUQLQJWKHURWDU\VZLWFKWRSRVLWLRQ
REV B --- RELEASED WITH THE 7.4 CODE. ADDRESSED PREVIOUS AUTO-CLEAN PROBLEMS. SN 00700200343
REV C --- RELEASED WITH THE 7.5 CODE . ADDRESSED LOGIC PROBLEM WITH VAC SWITCH & AUGER JAM.
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MT VERNON-AE TROUBLE SHOOTING MANUAL
ERROR CODES
AUGER JAMMED: SEE PAGE 12 (FEED MOTOR TROUBLE-SHOOTING)
BAD TC DROP TUBE: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
BAD TC FIRE POT: SEE PAGE 14 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
CHECK ASH PAN: SEE PAGE 13 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)
COMB BLOWER JAMMED: SEE PAGE 11 (EXHAUST BLOWER TROUBLE-SHOOTING)
CONV BLOWER JAMMED: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)
MIN FP TEMP: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. THIS CODE
WOULD DISPLAY ANYTIME THE FIRE GOT UNDER 500 DEGREES DURING ITS NORMAL RUN MODE.
MISSED IGNITION: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. SEE
PAGE 14 (IGNITER TROUBLE-SHOOTING) THIS CODE WOULD DISPLAY IF THE FUEL DID NOT
LIGHT OR THE FIRE DID NOT GET HOT ENOUGH DURING START-UP AFTER 4 TRIES.
VACUUM SW ERROR: SEE PAGE 12 (FEED MOTOR TROUBLE-SHOOTING)
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MT VERNON-AE TROUBLE SHOOTING MANUAL
OPERATIONAL SYMPTOMS
UNIT HAS NO POWER OR LOSES POWER AFTER 15 TO 20 MINUTES: SEE PAGE 16 (POWER
SUPPLY TROUBLE-SHOOTING)
UNIT IS MAKING A RUMBLING NOISE DURING START-UP:
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 20 (CLEANING & MAINTENANCE)
UNIT IS BUILDING UP BLACK SOOT ON THE GLASS:
MAKE SURE THE UNIT IS CLEAN. SEE PAGE 20 (CLEANING & MAINTENANCE)
IGNITER IS NOT GETTING HOT: SEE PAGE 15 (IGNITER TROUBLE-SHOOTING). ENSURE THE
IGNITER CHAMBER UPDATE HAS BEEN DONE. REFERENCE THE SEPT. 18, 2007 FIELD COMMUNICATION.
UNIT LIGHTS AND GOES OUT DURING START-UP:
TROUBLE-SHOOTING)
UNIT WILL NOT LIGHT & BURN CORN CONSISTENTLY:
MUST BE SCREENED. SEE PAGE 13 (FIREPOT & AUTOCLEAN TROUBLE-SHOOTING)
WALL CONTROL SCREEN IS SHUTTING OFF: SEE PAGE 18 (WALL CONTROL TESTING)
CHECK THE FUEL SETTINGS AND
SEE PAGE 13 (FIREPOT & AUTOCLEAN
CHECK THE FUEL SETTINGS AND
CHECK FUEL SETTINGS. CORN
PAGE 9
7020-057C 4-24-08
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MT VERNON-AE TROUBLE SHOOTING MANUAL
CONVECTION BLOWER TROUBLE-SHOOTING
&RQYHFWLRQ%ORZHU
(180 CFM)
#7000-260
&RQYHFWLRQ+DUQHVV
#7034-219
DROP TUBE
THERMOCOUPLE.
(#7000-381)
Items to check:
Check blower for obstructions:
&OHDQIDQEODGHVFKHFNIDQEHDULQJ
Check blower connections (#7034-219)
&RORURIZLUHV&RQQHFWRUSLQVWHVWIRUEURNHQZLUHV
Check over heat snap disc (#230-1290)
7KLVLVORFDWHGRQWKHSHOOHWGURSFKXWH,VLWWULSSHG"
Check drop tube thermocouple (#7000-381)
7KLVKDVWRSURGXFHPLOOLYROWVWRWXUQWKHEORZHURQ
Replace convection blower (#7000-260)
,IDOOSUHYLRXVFKHFNVDUHJRRGUHSODFHWKHEORZHU
Wall Control Error Code
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7020-057C 4-24-08
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MT VERNON-AE TROUBLE SHOOTING MANUAL
EXHAUST BLOWER TROUBLE-SHOOTING
EXHAUST BLOWER
#7034-033
RED
BLUE
GREEN
WHITE
WHITE
BLUE
BLACK
GREEN
Items to check:
Check blower for obstructions:
&OHDQIDQEODGHVFKHFNIDQEHDULQJ
Check blower connections
&RORURIZLUHV&RQQHFWRUSLQVWHVWIRUEURNHQZLUHV
Check over heat snap disc (#230-1290)
7KLVLVORFDWHGRQWKHSHOOHWGURSFKXWH,VLWWULSSHG"
Wall Control Error Code
Replace exhaust blower (#7034-033)
,IDOOSUHYLRXVFKHFNVDUHJRRGUHSODFHWKHEORZHU
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7020-057C 4-24-08
Page 12
#7034-004
MT VERNON-AE TROUBLE SHOOTING MANUAL
FEED MOTOR TROUBLE-SHOOTING
#7000-313
#7034-038
#7000-166
Items to check:
Check feed tube for obstructions:
5HPRYHWKHSHOOHWVIURPWKHKRSSHUWKHQUHPRYHWKH
feed assy (#7034-004).
Check the auger spring set screw:
7KHVHWVFUHZPXVWEHWLJKWRQWKHIHHGPRWRUVKDIW
Check the Door & Hopper sensors (#7000-375):
0DNHVXUHWKHGRRUKRSSHUOLGLVFORVHGDQGWKHLFRQV
RQWKHZDOOFRQWURODUHQRWGLVSOD\HG
Check over heat snap disc (#230-1290):
7KLVLVORFDWHGRQWKHSHOOHWGURSFKXWH,VLWWULSSHG"
Check the vacuum switch (#7000-166):
&KHFNIRUDQHUURUFRGHRUWHVWWKHYDFXXPVZLWFK
Replace the optical sensor (#7034-038):
5HSODFHWKLVSDUWLIDOOSUHYLRXVFKHFNVDUHJRRG
Replace the feed motor (#7000-313):
5HSODFHWKLVSDUWLIDOOSUHYLRXVFKHFNVDUHJRRG
Check the 10-pin harness for a loose pin or broken
wire:
*5HSODFHWKHKDUQHVVLIEURNHQ (SRV7034-191)
Wall Control Error Code
PAGE 12
7020-057C 4-24-08
Page 13
#7000-327
#7034-020
MT VERNON-AE TROUBLE SHOOTING MANUAL
#7034-010
(F/P top)
#7000-299/4
(F/P springs)
FIREPOT, AUTOCLEAN, & THERMOCOUPLE
TROUBLE-SHOOTING
#7000-334
#7034-153
)3ERWWRP
UPDATES:
Started drilling the 2
holes in the igniter
FKDPEHU
Items to check:
Check the door sensor (#7000-375):
0DNHVXUHWKHGRRULVFORVHGDQGWKHLFRQRQWKH
ZDOOFRQWUROLVQRWGLVSOD\HG
Check over heat snap disc (#230-1290):
7KLVLVORFDWHGRQWKHSHOOHWGURSFKXWH,VLWWULSSHG"
&KHFNWKHDVKSDQ¿UHSRWIRUREVWUXFWLRQV
&KHFNIRUFOLQNHUEORFNDJH
Check the version of control board (SRV7000-456):
5HSODFHWKLVSDUWLILWLVQRWDWOHDVWD5HY&RU
higher.
&KHFN¿UHSRWWKHUPRFRXSOH
&KHFNIRUPLOOLYROWRXWSXWRUUHSODFHVHHSDJH
Check the auto-clean microswitch (#7000-327):
&KHFNWKHVZLWFKIRUDQ³RSHQ´³FORVHG´UHDGLQJ
&KHFNIRUDORRVHFRQQHFWLRQRQWKHVZLWFKZLUHV
Check for a broken wire on the 10 pin connector:
5HSODFHKDUQHVVLIEURNHQ (SRV7034-191)
Check the auto-clean motor. (#7034-020):
,IDOOSUHYLRXVFKHFNVDUHJRRGUHSODFHWKHPRWRU
Wall Control Error Code
127(7KHDXWRFOHDQV\VWHPZLOOF\FOHHDFKWLPH
ZKHQWKHXQLWLVXQSOXJJHGDQGSOXJJHGEDFNLQ
PAGE 13
7020-057C 4-24-08
Page 14
MT VERNON-AE TROUBLE SHOOTING MANUAL
Symptoms of a faulty thermocouple:
1) Unit will not get out of start-up.
8QLWLVGXPSLQJUDZIXHORUGXPSLQJDVKHVLQWRWKHLQWRWKHDVKSDQZKLOHWKH¿UHLVVWLOO
JRLQJ1RWH7KH¿UHSRWWKHUPRFRXSOHKDVWRUHDGXQGHUGHJUHHVEHIRUHLWZLOODOORZDQ
auto-clean.
8QLWLVKDYLQJDKDUGWLPHEXUQLQJ&RUQRULVFRQVWDQWO\RYHU¿OOLQJWKH¿UHSRWZLWKIXHO
)LUHSRWWKHUPRFRXSOHVDUHGHOLFDWHDQGH[WUDFDUHPXVWEHWDNHQZKHQUHSODFLQJWKHP%HFDUHIXO
WRQRWRYHUEHQGWKH³EUDLGHG´SDUWRIWKHZLUH,ILWLVRYHUEHQWWKHZLUHFDQEUHDNRUFUDFNFDXVLQJ
LQFRUUHFWWHPSHUDWXUHUHDGLQJVRUD³¿UHSRWWKHUPRFRXSOH´HUURUFRGH
,IDXQLWLVEXUQLQJ³&RUQ´DFUDFNLQWKHWKHUPRFRXSOHRUDGHIHFWLYHMXQFWLRQLQWKHWKHUPRFRXSOHFDQ
FDXVHWKHXQLWWRQRWEXUQWKHIXHOFRUUHFWO\DQGZLOOVWLOOQRWVKRZDIDXOWFRGH
TESTING THE THERMCOUPLE FOR MILLIVOLTS:
5HPRYH7&FRYHUKHDWWKHWKHUPRFRXSOHWLSZLWKDOLJKWHU
'LVFRQQHFWWKHWKHUPRFRXSOHIURPWKHERDUG
8VHDGLJLWDOPHWHUDQGVHWLWWRPLOOLYROWV'&
3XWHDFKSUREHRQWKHFRQQHFWRUZLUHV$JRRGWKHUPRFRXSOHZLOOUHDGP9RUKLJKHU
Specs: 30 mV = 1320 degrees
Max output: 50 mV DC
FIRE POT THERMOCOUPLE CONNECTION
TEST POINTS ON THE
THERMOCOUPLE
CONNECTOR.
PAGE 14
THERMOCOUPLE TIP
with cover removed.
7020-057C 4-24-08
Page 15
MT VERNON-AE TROUBLE SHOOTING MANUAL
IGNITER TROUBLE-SHOOTING
SNAP DISC
15 volt DC INPUT
BAT TERY BACKUP
CONVECTION
COMBUSTION
BLOWER
BLOWER
DPSIXVH
AC INPUT
IGNITER
HALLS CONVECTION
OPEN TC3
TC2 DROP TUBE THERMOCOUPLE
TC1 FIREPOT THERMOCOUPLE
HALLS COMBUSTION
WALL CONTROL
FUEL LEVEL SENSOR
FEED, AUTOCLEAN, & VACUUM SWITCH
HOPPER & DOOR SENSORS
AUTOCLEAN
FEED MOTOR
&RQQHFWLRQSRLQWIRUWKH$&SRZHU
supply harness. (#7034-220)
&RQQHFWLRQSRLQWIRUWKH
igniter harness.(#7000-199)
#7000-226
Items to check:
Check the igniter(#7000-226):
&KHFNIRUFRQWLQXLW\LQWKHLJQLWHUVKRXOGJHWDURXQG
RKPVRUDSSO\GLUHFWSRZHUWRLW7KLVLVDQ$&FRPSRQHQW
Check the AC power supply harness (#7034-220):
*&KHFNIRUSRZHURUDEURNHQFRQQHFWLRQ
Check for power at the igniter harness (#7034-199):
0DNHVXUHDOOFRQQHFWLRQVDUHJRRG
&KHFNIRUFRQWLQXLW\LQWKHZLUHKDUQHVV
Check for power at the control board (SRV7000-456):
8QSOXJWKHXQLWDQGUHVWDUW0DNHVXUHWKHZDOOFRQWUROVD\V
“Startup”.
,ISRZHULVQRWSUHVHQWFKHFNWKHIXVHRUUHSODFHWKHFRQWURO
board.
UPDATE:
,JQLWHUFKDPEHUXSGDWHFRPPXQLFDWLRQZDVVHQWRXWRQ
6HSW7KLVXSGDWHZLOOLQFUHDVHWKHVHUYLFHOLIHRIWKH
igniter.
PAGE 15
Wall Control Error Code
7020-057C 4-24-08
Page 16
MT VERNON-AE TROUBLE SHOOTING MANUAL
POWER SUPPLY TROUBLE-SHOOTING
SRV7000-324 (power supply)
AC INPUT FROM
POWER SUPPLY
15V DC OUTPUT TO
CONTROL BOARD
(#7034-221)
RED
WHITE
AC OUTPUT TO
CONTROL BOARD
(#7034-220)
BLACK
WHITE
AC INPUT FROM
POWER CORD
(#7034-201)
SRV7000-456 (control board)
FUSE: 15 AMP
250 VOLT
GREEN
WHITE
BLACK
Items to check:
Check the AC power supply harness (#7034-201):
*&KHFNIRUSRZHURUDEURNHQFRQQHFWLRQ
Check the DC power supply harness (#7034-221):
&KHFNIRUDEURNHQFRQQHFWLRQRUIRU'&YROWVWRYROWV
&KHFNSRODULW\0DNHVXUHWKHZLUHVDUHQRWEDFNZDUGVRQWKHKDUQHVV
5HSODFHWKHDPSIXVHRUSRZHUVXSSO\LIWKHUHDUHQRWDQ\YROWV
If unit is making a “chirping” noise & wall control is blank:
&KHFNWKHKDUQHVVIRUD³VKRUW´LQRQHRIWKHZLUHV
8QSOXJZLUHVIURPWKHFRQWUROERDUGXQWLOWKHQRLVHJRHVDZD\6WDUWZLWKWKH
GRRUKRSSHUVHQVRUKDUQHVV¿UVW
PAGE 16
7020-057C 4-24-08
Page 17
MT VERNON-AE TROUBLE SHOOTING MANUAL
DOOR/HOPPER/FUEL LEVEL SENSOR TROUBLE-SHOOTING
DOOR / HOPPER SENSOR (#7000-375)
FUEL LEVEL SENSOR (#7000-380)
Items to check:
IF YOU GET THE “DOOR OPEN” ICON:
&KHFNWKHIURQWGRRU0DNHVXUHWKHODWFKLVFORVHG
&KHFNWKHVHQVRUPRXQWPDJQHW
&KHFNWKHFRQQHFWLRQWRWKHFRQWUROERDUG
5HSODFHWKHVHQVRULISUHYLRXVFKHFNVDUHJRRG
IF YOU GET THE “HOPPER OPEN” ICON:
&KHFNWKHKRSSHUGRRU0DNHVXUHLWLVFORVHG
&KHFNWKHVHQVRUPRXQWPDJQHW
&KHFNWKHFRQQHFWLRQWRWKHFRQWUROERDUG
5HSODFHWKHVHQVRULISUHYLRXVFKHFNVDUHJRRG
IF YOU GET THE “FUEL LOW” ICON:
&KHFNWKHIXHOOHYHOLQWKHKRSSHU$GGIXHOLIORZ
&KHFNWKHVHQVRUPRXQW5HSRVLWLRQVHQVRULIQHHGHG
7RXFKWKHVHQVRUZLWK\RXU¿QJHULIWKH\HOORZOLJKW
GRHVQ¶WFRPHRQUHSODFHWKHVHQVRU
Wall Control Error Code
(DOOR OPEN)
(HOPPER OPEN)
PAGE 17
(FUEL LOW)
7020-057C 4-24-08
Page 18
MT VERNON-AE TROUBLE SHOOTING MANUAL
BACK OF THE WALL CONTROL.
(FRONT COVER REMOVED)
WALL CONTROL TESTING
RED
GREEN
WHITE
COMMUNICATION
GREEN
WHITE
RED
&RQQHFWLRQSRLQWIRUWKHZDOO
FRQWUROKDUQHVV
Items to check:
Check main power for the unit:
*&KHFNIRUSRZHURUDEURNHQFRQQHFWLRQ
&KHFNWKHSRZHUVXSSO\IRUYROWV
Check power going to the wall control (#7000-451):
0DNHVXUHWKHUPRVWDWZLUHVDUHFRQQHFWHGSURSHUO\DQGPDWFK
WKHLUDSSURSULDWHFRORUFRQQHFWLRQSRLQW
&KHFNIRUDEURNHQZLUHRUDVWDSOHLQWKHWVWDWZLUHV
*The voltage on the green & red wire should be 3.3vDC
,IYROWDJHLVSUHVHQWUHSODFHWKHZDOOFRQWURO
Check the white wire if you get a “no communication” screen.
&KHFNIRUDEURNHQZLUHRUEDGFRQQHFWLRQ
,IWKHZLUHFRQQHFWLRQVDUHJRRGUHSODFHWKHFRQWUROERDUG
(SRV7000-456)
3.3 vDC +
3.3 vDC -
Wall Control Error Code
(BLANK SCREEN)
UPDATES:
7000-308
ECO 56774-- ADDED ABILITY TO UPLOAD FUEL TABLES.
(CODE 3.0) 3-21-07
7000-449
ECO 57823 -- RELEASED WITH 4.3 CODE. ADDED HIGH ELEVATION, CONV BLWR, PROPERTIES SCREENS. (7-11-07)
7000-451 -- RELEASED WITH 4.7 CODE. WILL WORK ON ALL
CONTROL BOARDS. (8-8-07)
PAGE 18
(NO COMMUNICATION)
7020-057C 4-24-08
Page 19
MT VERNON-AE TROUBLE SHOOTING MANUAL
USB CORD OPERATION
USBCORD-AE
'LDJQRVWLF7RRO
(#USBCORD-AE)
0DNHVXUHWKHZDOOFRQWUROVD\V³RII´DQGDOOEORZHUVDUHRII
3OXJLQ86%FRUGWRZDOOFRQWURODQGWKHFRPSXWHU
'RZQORDGWKH8)7,¶VIURPWKHVWRYH
&KHFNIRUYHUVLRQRIVRIWZDUHDQGXSGDWHDVQHHGHG
5) Visit ZZZTXDGGHDOHUFRPWRDFFHVVWKHODWHVWIXHOWDEOHV
PAGE 19
7020-057C 4-24-08
Page 20
MT VERNON-AE TROUBLE SHOOTING MANUAL
CAUTION
7KHDSSOLDQFHPXVWEHLQFRPSOHWHVKXWGRZQFRPSOHWHO\
FRRO DQG WKH H[KDXVW EORZHU RII EHIRUH SHUIRUPLQg any
FOHDQLQJ RU PDLQWHQDQFH 7KHUH LV D ULVN RI VKRFN LI
WKH DSSOLDQFH LV QRW XQSOXJJHG EHIRUH VHUYLFLQJ WKH
DSSOLDQFH
NOTE: Performing this routine service will require approximately 20
minutes a month depending on type and quality of fuel you burn.
CLEANING OR FREQUENCY DAILY WEEKLY Bi-WEEKLY YEARLY
INSPECTION
FIREPOT
Softwood Pellets
FIREPOT
Hardwood Pellets
FIREPOT
Corn, Wheat, or Sun-
ÀRZHU6HHGV
ASHPAN
Wood Pellets
Every 5 bags
Every 3 bags
Every 1 bag
Every 5 bags
-OR-
-OR-
-OR-
-OR-
PROPER SHUTDOWN PROCEDURE
1.
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0$18$/ 6(77,1* VFUHHQ DQG OHW WKH DSSOLDQFH FRPSOHWHO\FRRO7KHH[KDXVWEORZHUPXVWEHRIIEHIRUH \RX
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X
X
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ASHPAN
Alternate Fuel
HEAT EXCHANGER Every 1 ton of
EXHAUST BLOWER
Heat Exchanger
Baffle
Insert flat head screwdriver into “V”
section and push down and the
bottom of the latch will fall forward
off of post
Daily
fuel
Every 3 tons of
fuel
Latches
Locating ears - 1 on
each side. Fit behind
bottom edge
-OR-
-OR-
-OR-
Ashpan
X
X
X
FIREPOT MAINTENANCE
Firepot Air
Holes
Firepot Exploded View
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Firepot
Floor
PAGE 20
7020-057C 4-24-08
Page 21
MT VERNON-AE TROUBLE SHOOTING MANUAL
exhaust exits left and right side must
be thoroughl cleaned. Each exit is
approximatel inches wide 1 inch
across and inches deep.
CLEANING & MAINTENANCE
Tools Needed: 6KRS9DFDQG0LFUR&OHDQLQJ.LWÀDWKHDG
DQG3KLOOLSVVFUHZGULYHU1XWGULYHURUZUHQFK
* Shop Vac and Micro Cleaning Kit
can be purchased at your local hardware store.
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WRWKH KHDW H[FKDQJHU&RPSOHWHLQVWUXFWLRQV IRU
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Manual.
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%H VXUH WR YDFXXP WKH EDFN RI WKH EDIÀH DOVR
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up in the drop tube. Figure 2.
3.
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.LWWRDWWDFKWRD6KRS9DFFigure 3.
Figure 3
4.
U
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H[FKDQJHU ¿QV ,W LVFULWLFDO WKDW WKH H[KDXVW
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WKRURXJKO\FOHDQHGFigure 4. There are several
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\RXUYDFXXPKRVH
Use a bottle brush and push the ash down to
F
WKHERWWRP5HPRYHWKHFRPEXVWLRQH[KDXVW
EORZHUDQGWKHQYDFXXPRXWWKHDVKFigures
5-8 on page 4.
Figure 1 - Example of a dirty heat exchanger
Figure 2
PAGE 21
Figure 4
7020-057C 4-24-08
Page 22
MT VERNON-AE TROUBLE SHOOTING MANUAL
5. 5HPRYLQJWKH&RPEXVWLRQ([KDXVW%ORZHU
D7KHFRPEXVWLRQEORZHULVPRXQWHGLQWKHERWWRP
ULJKWUHDURIWKHDSSOLDQFHFigure 5.
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GR QRW UHPRYH 5RWDWH WKH EORZHU DQG UHPRYH
IURPWKHKRXVLQJFigure 6.
F 6HWWKHEORZHURQWKHWRSRIWKHKRXVLQJIRUWKHVWRYH
DQGSODFHRQWKH¿UHER[ÀRRUIRUWKHLQVHUW<RXGR
QRWQHHGWRGLVFRQQHFWWKHZLUHVFigure 7.
G9DFXXPRXWWKHH[KDXVWDUHDFigure 8.
e.
$YLHZRIWKHLQVLGHRIWKHH[KDXVWDUHD Figure 9.
BLOWER LOCATION ON STOVE
Loos en a ll 6 scr ews, but d o N O T R emov e
Figure 6
Set blower on top of housing.
Do not disconnect the wir es.
Figure 5
Remove
Side
Panel
Remove (6 ) Nu t s
&RPEXVWLRQ%ORZHU
BLOWER LOCATION ON INSERT
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Figure 7 - Stove is shown in this example
Va cuum out the ex haust ar e a.
Figure 8
Figure 9
PAGE 22
7020-057C 4-24-08
Page 23
MT VERNON-AE TROUBLE SHOOTING MANUAL
PARTS LIST
(REFER TO EXPLODED VIEW FOR PART LOCATION)
REPLACEMENT PARTS:
AIR INTAKE SHIELD................................7034-224
BAFFLE:...............................................(28) 7034-148
BLOWERS:
CONVECTION (180cfm).......................(17) 7000-260
EXHAUST..............................................(21) 7034-033
CAST PARTS: (add mbk,pmh,csb,cwl to part # for color)
See exploded view
COMPONENT PACKS (FS & I):
MATTE BLACK (FS)....................................7034-034
MAHOGANY (FS)........................................7034-037
SIENNA BRONZE (FS)................................7034-035
WILLOW (FS)...............................................7034-036
MATTE BLACK (Insert)...............................7036-018
MAHOGANY (Insert)...................................7036-021
SIENNA BRONZE (Insert)...........................7036-019
WILLOW (Insert)..........................................7036-020
CONTROL BOARD.....................(20) SRV7000-456
DOOR / ASHPAN PARTS:
ASHPAN ASSY......................................(25) 7034-013
GASKET FOR ASHPAN (3/4”).............(24) 7034-178
GASKET FOR DOOR (3/4”).................(23) 7034-177
GASKET, GLASS.....................................7000-377/10
GLASS ASSY w/Gasket.........................(26) 7034-007
GLASS SIDE ASSY (1pc, insert only)...(27) 414-5380
LATCH FOR ASHPAN (roller style).............7000-494
FEED MOTOR, DC.............................(14) 7000-313
FEED ASSEMBLY...............................(13) 7034-004
FIREPOT PARTS:
AUTOCLEAN MOTOR................................7034-020
FIREPOT RISER CLAMP.............................7034-012
FIREPOT (BOTTOM SLIDE PART)............7034-153
FIREPOT (TOP PART)..................................7034-010
IGNITER, HEATING ELEMENT.................7000-226
GASKETS:
CONVECTION............................................(18) 7000-329
EXHAUST BLOWER TRANSITION................7000-332
EXHAUST (ROUND WHITE)...........................7000-423
FEED MOTOR GASKET....................................7034-144
FIREPOT GASKET.............................................7034-190
LOG SET.....................................................LOGS-60-AE
OUTSIDE AIR KIT...............................................OAK-3
POWER CORD (120V).....................................812-1180
POWER CORD (12V BATTERY).........12VCORD-AE
POWER SUPPLY...............................(19) SRV7000-324
T-COUPLE COVER.........................................7034-186
THERMOCOUPLE (FIREPOT).......................7000-334
THERMOCOUPLE (DROP TUBE).................7000-381
T-STAT BLOCK.........................................SRV7034-200
VACUUM SWITCH...................................(22) 7000-166
VACUUM HOSE................................................7000-373
WALL CONTROL.............................................7000-451
WIRE HARNESS & SENSOR PARTS:
AUTOCLEAN MICRO-SWITCH.................................7000-327
FEED MOTOR OPTICAL SENSOR............................7034-038
FUEL LEVEL SENSOR................................................7000-380
MAGNETIC SWITCH (HOPPER/DOOR)...........(16) 7000-375
OVERHEAT SENSOR (SNAP DISC)...................(15) 230-1290
THERMOSTAT WIRE 3 COND...................................7000-409
HARNESS (AUTOCLEAN, AUGER, VAC SWTCH, 10-PIN
CONNECTOR)........................................................SRV7034-191
HARNESS (BATTERY BACK-UP)..............................7034-202
HARNESS (CONVECTION BLOWER)......................7034-219
HARNESS (DOOR/HOPPER SENSORS)....................7034-192
HARNESS (IGNITER)..................................................7034-199
HARNESS (OVERHEAT SENSOR).............................7034-193
HARNESS (POWER OUT A/C)...................................7034-220
HARNESS (POWER OUT D/C)...................................7034-221
HARNESS (PWR CORD TO PWR SUPPLY).............7034-201
HARNESS (T-STAT/WALL CONTROL).....................7034-200
PAGE 23
7020-057C 4-24-08
Page 24
MT VERNON-AE TROUBLE SHOOTING MANUAL
MT VERNON-AE INSERT
MT VERNON-AE-I
CAST PARTS
DOOR, LEFT..........(1) 7005-110
DOOR, RIGHT........(2) 7005-109
FRONT, LOWER....(3) 7036-122
FRONT, UPPER.....(4) 7036-105
HOPPER LID..........(5) 7036-107
SIDE PLATE...........(6) 7036-103
TOP PLATE............(7) 7036-101
MT VERNON-AE
CAST PARTS
ASHLIP................(8) 7005-111
FRONT PLATE....(9) 7005-108
DOOR, LEFT.......(1) 7005-110
DOOR, RIGHT.....(2) 7005-109
HOPPER LID.....(10) 7034-157
SIDE PLATE......(11) 7005-107
TOP PLATE.......(12) 7034-155
PAGE 24
MT VERNON-AE
7020-057C 4-24-08
Page 25
MT VERNON-AE TROUBLE SHOOTING MANUAL
7020-057C 4-24-08