QNAP Security NVR-101 User Manual

NVR-101
Network Video Recorder
User Manual
Version: 2.8.0
©Copyright 2009. QNAP Systems, Inc. All Rights Reserved
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Thank you for choosing QNAP products! This user manual provides detailed instructions of using the product. Please read carefully and start to enjoy the powerful functions of the product!
NOTE
z All features, functionality, and other product specifications are subject to
change without prior notice or obligation.
z All brands and products names referred to are trademarks of their respective
holders.
LIMITED WARRANTY
In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.
CAUTION
1. Back up your system periodically to avoid any potential data loss. QNAP disclaims any responsibility of all sorts of data loss or recovery.
2. Should you return any components of the product package for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages due to improper packaging will not be compensated.
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Important Notice
z Reading instruction
Please read the safety warnings and user manual carefully before using this product.
z Power supply
This product can only be used with the power supply provided by the manufacturer.
z Service
Please contact qualified technicians for any technical enquires. Do not repair this product by yourself to avoid any voltage danger and other risks caused by opening this product cover.
z Warning
To avoid fire or electric shock, do not use this product in rain or humid environment. Do not place any objects on this product.
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Table of Contents

Table of Contents ..................................................................................... 4
Safety Warning ........................................................................................ 7
Chapter 1 Introduction ......................................................................... 8
1.1 Product Overview ...................................................................... 8
1.2 Features ................................................................................... 8
1.3 System Architecture ................................................................. 11
1.4 Check Package Contents ........................................................... 13
1.5 Hardware Illustration................................................................ 14
Chapter 2 Install NVR ......................................................................... 15
2.1 Install Hardware ...................................................................... 17
2.2 System Configuration ............................................................... 20
Chapter 3 Start to Use NVR ................................................................ 28
3.1 Connect to NVR ....................................................................... 28
3.2 Monitoring Page ...................................................................... 30
3.2.1 Live Video Window ......................................................... 33
3.2.2 Display Mode ................................................................ 35
3.2.3 PTZ Camera Control Panel ............................................... 35
Chapter 4 Playback Video Files ........................................................... 36
4.1 Use Web Playback Interface ...................................................... 36
4.2 Access Recordings via Network File Service ................................. 42
4.2.1 Windows Network Neighborhood (SMB/CIFS) ..................... 42
4.2.2 Web File Manager (HTTP) ................................................ 43
4.2.3 FTP Server (FTP) ........................................................... 43
Chapter 5 System Administration ....................................................... 44
5.1 Quick Configuration ................................................................. 46
5.2 System Settings ...................................................................... 50
5.2.1 Server Name ................................................................. 50
5.2.2 Date & Time .................................................................. 51
5.2.3 View System Settings ..................................................... 52
5.3 Network Settings ..................................................................... 53
5.3.1 TCP/IP Configuration ...................................................... 53
5.3.2 DDNS (Dynamic Domain Name) Service ............................ 54
5.3.3 File Services .................................................................. 55
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5.3.4 Protocol Management ..................................................... 56
5.3.5 View Network Settings .................................................... 57
5.4 Device Configuration ................................................................ 58
5.4.1 SATA Disk ..................................................................... 58
5.4.2 USB Disk ...................................................................... 60
5.4.3 UPS ............................................................................. 61
5.5 User Management .................................................................... 62
5.5.1 Create user ................................................................... 63
5.5.2 Edit User ...................................................................... 64
5.5.3 Delete User ................................................................... 64
5.6 Camera Settings ...................................................................... 65
5.6.1 Camera Configuration ..................................................... 65
5.6.2 Recording Settings ......................................................... 66
5.6.3 Schedule Settings .......................................................... 67
5.6.4 Alarm Settings .............................................................. 68
5.6.5 Advanced Settings ......................................................... 69
5.7 System Tools .......................................................................... 71
5.7.1 Alert Notification ............................................................ 71
5.7.2 Restart/ Shut Down........................................................ 72
5.7.3 Hardware Settings ......................................................... 73
5.7.4 System Update .............................................................. 75
5.7.5 Backup/ Restore/ Reset Settings ...................................... 76
5.7.6 E-map .......................................................................... 76
5.7.7 Ping Test ...................................................................... 77
5.8 Logs & Statistics ...................................................................... 78
5.8.1 Event Logs .................................................................... 78
5.8.2 System Information ....................................................... 79
Chapter 6 System Maintenance .......................................................... 80
6.1 Reset Administrator Password and Network Settings ..................... 80
6.2 Power Outage or Abnormal Shutdown ......................................... 81
6.3 Mirrored Disk Hot Swapping ...................................................... 81
Chapter 7 Troubleshooting ................................................................. 82
Appendix AHard Disk Compatibility List ............................................... 85
Appendix BLED Indication .................................................................... 86
Appendix CDynamic Domain Name Registration .................................. 88
Appendix DProduct Specification s ........................................................ 92
Appendix ENetwork Camera Compatibility List .................................... 94
Appendix FConfiguration Examples ..................................................... 96
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Technical Support ................................................................................ 101
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Safety Warning

1. This product can operate normally in the temperature of 0ºC ~35ºC and relative humidity of 0%~85%. P lease make sure the environment is well-ventilated.
2. The power cord and devices connected to this product must provide correct supply voltage.
3. Do not place this product in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level.
4. Unplug the power cord and all connected cables before cleaning. Wipe this product with a wet towel. Do not use chemical or aerosol to clean this produc t.
5. Do not place any objects on this product for the server’s normal operation and to avoid overheat.
6. Do not place this product near any liquid.
7. Do not place this product on any uneven surface to avoid falling off and damage.
8. Make sure the voltage is correct in your location when using this product. If you are not sure about the voltage, please contact the distributor or the local power supply company.
9. Do not place any object on the power cord.
10. Do not atte mpt to repair this product in any occa sions. Improper disassembly of the product may expose you to electric shock or other risks. For any enquiries, please contact the distributor.
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Chapter 1 Introduction

1.1 Product Overview

Thank you for choosing NVR-101 Network Video Recorder (hereafter referred to as NVR). NVR is a dedicated network storage device for storing the recordings of network cameras actively. It integrates the advanced recording functions of popular network cameras into a user-friendly web UI. NVR can record video actively from various IP cameras located in local or remote sites instead of running complex software on a personal computer. It also supports real-time monitoring everywhere via the web.

1.2 Features

NVR features include:
Best Hardware Design
1. Embedded system with low power consumption.
2. Support 1 x high-speed SATA +1 x eSATA hard drives.
3. Storage capacity up to 2 TB for long time recording.
Powerful Surveillance Features
1. High quality recordings in Motion-JPEG/ MPEG-4 (depends on supported camera).
2. All-in-one recording functions:
z Continuous/ Manual/ Scheduled recording z Alarm recording (by motion detected or sensor triggered) z Alarm Recording Schedule
3. Various live video monitoring:
z Single/ Quad/ Sequential mode z Exclusive Picture-in-Picture Display
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Picture-in-Picture
4. Smart control of PTZ (Pan, Tilt, Zoom) & speed dome camera by direct clicking on video screen.
5. Support monitoring preset position control.
6. E-map function for easy preview of the camera location.
7. Real-time e-mail notification to user upon alert events.
8. Easy playback searching by date & time.
9. Support video snapshot.
10. Powerful pre-alarm and post-alarm recording.
11. P owerful host access control, specify the connecti ons to be allowed and denied to access NVR.
12. Support audio recording function (optional)
High Performance
1. Video recording frame rate*:
z Up to 120 frames at QVGA/ CIF (320x240) z Up to 40 frames at VGA (640x480)
* Real performance may vary according to the camera model and installed environment
2. Built-in high speed Gigabit LAN interface
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High Reliability and Smart Features
1. Support extra secure data protection by RAID 1 (Mirroring) technology.
2. Support RAID 0, JBOD (Just a Bunch of Disks/ Linear) disk volume configuration.
3. Intelligent automatic system startup when power resumes after power outage.
4. Support UPS (Uninterruptible Power Supply) system for 24x7 services.
5. Convenient video backup to external USB storage by One Touch auto video backup button.
Powerful Network Services
1. Powerful authority management: the right to monitor and playback each camera can be separately defined for each individual user.
2. Built-in NTP server: date and time of the network cameras are synchronized with this NVR.
3. The world's only NVR with NAS feature embedded.
z Network Neighborhood (SMB/CIFS) z FTP server z Web File Management (HTTP)
For more information of the designs and specifications, please refer to Appendix D
.
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1.3 System Architecture

The following illustrations show how NVR can be applied in different network environment.
Network Surveillance Installation for SOHO and SMB
Remote Monitoring and Playback over the Internet
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Central Surveillance Deployment for International Enterprise
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1.4 Check Package Contents

Please check that your NVR package contains all the following items:
9 Network Video Recorder
9 CD-ROM (User manual &
utility inclusive)
9 Adaptor
9 Quick Installation
Guide
9 Power Cord
9 Screws
9 Ethernet Cable
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1.5 Hardware Illustration

1. One Touch Auto Video Backup Button
2. USB 2.0 Port
3. LED Indicators
4. Power Button
5. USB 2.0 Ports
6. eSATA Port
7. Giga LAN Port
8. Password & Network Settings Reset Button
9. Power Connector
10. K-lock Security Slot
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Chapter 2 Install NVR

Pre-installation Notice
Before installing NVR, please make sure the following items are ready:
z Network connection devices z Network cameras are configured z The computer for configuring NVR and connection z 1 hard disk z 1 Philips screwdriver
Personal Computer Requirements
For better system performance, your computer should at least fulfill the following requirements:
z CPU: Intel® Pentium 4, 2 GHz or above z Operation System: Microsoft® Windows XP / Vista (32 bit) z Memory: 512 MB or above z Network Port: 100Mbps Ethernet port or above z Web Browser: Microsoft® Internet Explorer 6.0 or above z CD-ROM: Readable CD-ROM z Recommended resolution: 1024 X 768 pixels or above
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Security Setting of Web Browser
Please make sure the security level of the IE browser in Internet Options is set to Medium or lower.
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Before you start to use NVR, please install the hardware and configure the system.

2.1 Install Hardware

Please follow the steps below to install the hardware:
z Install the hard disk. z Connect the network cable and power cord. z Turn on the server.
1. Pull out the front case of NVR as shown below.
2. Install a hard disk in the drive plate. Make sure the disk holes of the disk match the holes of drive plate. Lock the disk with the provided flathead screws.
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3. After installing the disk, cover NVR with the front case and fasten the round head screws.
4. Connect the network cable.
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5. Connect the power cord and plug in the power cord to the socket.
6. Tu rn on the NVR. The server will beep once. Please wait for a while until the server beeps another time. The server has started up successfully.
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2.2 System Configuration

After server is turn on and ready , please insert the product CD to the CD-ROM drive of your computer and follow the steps below to complete system configuration:
z Install Finder to search for NVR in the network z Configure NVR by Finder z Connect to the configured NVR and install ActiveX
After that, you can check if the server is working properly by the web interface.
1. Install Finder Execute the product CD, the following menu will be shown. Select “Install Finder”.
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Follow screen instructions to install Finder . Finder will run automatically then. If you are using Windows XP SP2 or later, the following screen will be shown. Please select “Unblock”.
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2. Execute Quick Setup Finder will detect the NVR in the network and ask if you want to perform quick setup. Click OK to continue. Note: If NVR is not found, click Refresh to try again.
You m ust enter the admi nistr ator name and password to perform quick setup .
The default administrator name and password are as below:
Use name: administrator Password: admin
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The first page of the Quick Setup Wizard will be shown. Click Next to continue and complete the configuration.
Note: Please make sure all the network cameras are configured and connected to the network.
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NVR will restart after changing the settings. When quick setup is completed, click Finish to continue.
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3. Connect to NVR After finishing quick setup, you will return to the main screen of Finder.
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Select a NVR on the menu and double click the server name to enter the monitoring screen.
You mus t e nter a correct user name and password to access the server. Then click OK.
The first time you connect to the server, please install ActiveX. Follow the instruction to install ActiveX.
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When the live video is displayed and the recording indicator is shown, you have successfully installed NVR.
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Chapter 3 Start to Use NVR

When you have installed NVR and other hardware, and connected it to the network, you can use the browser in your PC to connect to NVR. It is recommended to use Microsoft Internet Explorer 6.0 for browsing.
Important Notice:
Before you start to use NVR, you must install a hard disk or two in NVR, finish disk volume configuration and format the hard disk(s). Otherwise, the system may not function properly. Please refer to Chapter 5.4.1 details.
for disk volume configuration

3.1 Connect to NVR

Follow the steps below to connect to NVR monitoring page:
1. Open an IE browser and enter the IP address of NVR. Or execute the Finder
shortcut on the Desktop. When the following screen is shown, double click the name of NVR.
Double click NVR name to login the server
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2. Enter the user name and password to login NVR.
Default User name: administrator Default Password: admin
3. To view NVR live video, you must install the NVR ActiveX control first. Follow
browser's instructions to install it.
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3.2 Monitoring Page

When you have successfully logged in NVR, the monitoring page will be shown. Select the display language. You can view the live video from cameras, view E-map and storage status, adjust display mode, enable manual recording, take snapshot etc.
Server name
View monitoring channel and details
Adjust display mode
PTZ control panel
System firmware
Recording storage status:
Display storage percentage and free space.
Select language:
Select the display language.
E-map:
T o display the location of the camera. The e-map can be changed in system configuration page.
Help:
View on-line help of using NVR.
Logout:
Logout monitoring page.
Enter system configuration page:
Login system configuration page which can only be accessed by administrator.
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Playback:
Enter recording playback page. The administrator can assign user’s right to access this page.
Event Notification:
When the alarm recording is enabled and an event is detected, this icon will be shown instantly. Click this icon to view the alert details.
Snapshot:
Take a snapshot on the selected camera. When the picture is shown, right click the picture to save it to the computer.
Manual recording:
Enable or disable manual recording on the selected camera. Administrator can enable or disable this option in system configuration page.
(Option) Audio:
Turn on/ off audio support for monitoring page.
Login network camera homepage:
Select a camera and click this button to go to the homepage of the selected camera.
Digital zoom
Select a camera and click this button to enable the digital zoom function of the camera. (You can also right click the monitoring channel to enable this function.) Press and hold the left mouse button to zoom in or press and hold the right mouse button to zoom out. You can press the left mouse button to drag the viewing angle of the camera. You can also use the mouse wheel or the PTZ control panel to use the digital zoom function.
Select PTZ camera preset positions:
You can view different preset positions of the camera by clicking the number buttons. To configure the preset positions of the camera, please refer to the user manual of the camera.
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Note:
1. Starting and stopping manual recording will not influent scheduled or alarm recording. They are independent processes.
2. The default path for storing snapshots is the “Snapshot” folder under My Documents in your computer.
3. If the snapshot time is inconsistent with the actual time that the snapshot is taken, it is caused by the network environment but not a system error.
4. Click the event notification icon to view the event details, enable or disable the alert sound or clear the event logs.
5. When the digital zoom function is enabled on multiple cameras, the zooming function will be affected if your computer performance is not high enough.
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3.2.1 Live Video Window

If the camera is properly configured, you can see the current video from the remote network camera within live video window. If your camera supports pan and tilt functions, you can click on the video window directly to adjust the viewing angle. If the camera supports zooming, you can use a wheel mouse to adjust the zooming distance by scrolling the wheel. These operations depend on the camera model. Please refer to the user manual of your camera for further information.
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Camera Status
The camera status is indicated by the icons shown below:
Icon Camera Status
Scheduled or continuous recording in process
This camera support audio function
This camera support PT function
Manual recording is enabled
Alarm input 1 of the camera is triggered and recording is in process
Alarm input 2 of the camera is triggered and recording is in process
Recording for motion detection is in process
Connection Message
When NVR fails to display a camera, a message will be shown within the live video window. The following messages may be shown: z Connecting
If the network camera is located in remote network or Internet, it may take some time to establish connection to the camera.
z Disconnected
Cannot connect to the network camera. Please check the network connection of your computer and the availability of the network camera. If the camera is in Internet, the port for the camera must be open on your router or gateway.
z No Permission
This message is shown when a user without access right to view this camera. Please logout the system and login as a user with access right to the camera.
z Server Error
Please check the camera settings or try to update camer a's firmw are to newer version. Contact technical support if the problem is not fixed after checking.
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3.2.2 Display Mode

By changing display mode, you can easily adjust the visual effects when viewing video of single or multiple cameras.
Single channel
Picture-in-Picture mode. Can
4-channel (quad)
configure advanced settings
Adjust window size
Sequential mode. Can set time interval.
Full screen

3.2.3 PTZ Camera Control Panel

PTZ stands for Pan/ Tilt/ Zoom camera control. You can do PTZ control on the
selected camera. These functions are available depending on the camera model; please refer to the user manual of the camera.
Zoom out: Increase
the field of vision Adjust PTZ angle of the camera
Focus control of the
PTZ camera
Select PTZ camera preset positions
Zoom in: Decrease
the field of vision
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Chapter 4 Playback Video Files

To playback recording video of NVR is very easy to use. NVR provides an intuitive web interface to search and play recording files, no extra software installation is necessary. In addition, you can use network file services to access the recorded video files directly.

4.1 Use Web Playback Interface

1. Click the playback button on the monitoring page.
2. The following page will be shown. T o return to the monitoring page, click
To enter the system administration page, click
.
.
Note: If you do not have access authority of the cameras, you will not be able to get the recording file list and play the video recordings of the cameras. Please refer to Chapter 5.5
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for access right configuration.
z Play the Video Files
1. Click "Add files"
.
2. Browse and select the files to play.
3. The playlist will be shown. Click "Play"
to start playing.
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z Connect to Server for Playback
1. Click "Play by Time"
.
2. The following dialog will be displayed.
i. Configure servers:
a. Add: Add a server. b. Modify: Modify a server. c. Remove: Remove a serv er. d. Auto: Auto-search servers. e. Default settings: Enter the default user name and password for
all newly added servers.
ii. Select the camera, recording type, the start and end time when the
video is recorded, and click "OK". Hint: The regular recording data are shown in white. The alarm recordings are highlighted in red on the playlist.
3. Click "Play"
to start playing.
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z Quad-view Playback
Quad-view playback allows you to find the video more quickly . You can check the video of four different cameras or time periods simultaneously. NVR provides the Express Quad View Playback for your convenience. You can either divide the selected time equally into four playback views or load four consecutive cameras to play.
Express Quad View Playback: Divide the selected time equally into four playback views
Select only one camera, and check the option "Divide the selected time period equally into all the playback windows to play". Click "OK".
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Express Quad View Playback
Play the video files recorded by four IP cameras simultaneously.
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4.2 Access Recordings via Network File Service

NVR provides the following three network file services for users to access the recorded video files on NVR:
z Windows Network Neighborhood (SMB/CIFS) z Web File Manager (HTTP)
z FTP Server (FTP)
Note: T o access the video files directly via these protocols, you are required to enter user name and password with administrator privileges.

4.2.1 Windows Network Neighborhood (SMB/CIFS)

You can acc ess recorded files through SMB/CIFS protocol, which is popularly used in Windows system. You can connect to the recording folder by either:
z In Web Playback Interface, click z In Windows XP, run “\\NVR_IP \
Start menu, click Run, then enter and run “\\192.168.1.201\” if the IP address of your NVR is 192.168.1.201.
button.
” from Start menu. For example, from the
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4.2.2 Web File Manager (HTTP)

You can access recorded files from web browser by:
z In Web Playback Interface, click
.

4.2.3 FTP Server (FTP)

You can access recorded files through FTP protocol by either: z In Web Playback Interface, click
.
z In Windows Internet Explorer, enter the following address
ftp://username:password@NVR_ip_address/
” to connect. For example, enter “ftp://administrator:admin@192.168.1.201/” if the IP address of your NVR is 192.168.1.201.
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Chapter 5 System Administration

To login NVR system configuration page, please login the monitoring page as an
administrator and click
.
The System Administration home page will be open as below:
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If the system is not configured yet, the Quick Conf iguration page will be open to guide you through the setup steps first.
If there are questions, click on the help button The functions of the buttons are described below:
Return to monitoring page Playback recorded video View On-line help Log out
on the top right hand corner.
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5.1 Quick Configuration

Please follow the instructions on the web page to configure NVR.
Note: All changes to the settings will be effective only when the last step is applied.
Step 1. Enter the server name.
Step 2. Change the administrator password or select to use the original password.
Step 3. Enter the date, time, and time zone of the server.
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Step 4. Enter the IP address, subnet mask and default gateway of the server.
Step 5. Select the disk configur ation to initialize the disk volume for the first time configuration. All data on the disk(s) will be delet ed.
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Step 6. Initialize IP camera setting. You can add up to 4 cameras in camera setting. Select the camera model; enter the camera name and IP address of the camera, and the user name and password to login the camera. You can also enable or disable recording on each camer a, test connection to the cameras and then click Save to apply the changes. Click Search to search for the IP cameras in the local network. Select a channel for the camera and click Add to add the camera. By using the search function, the camera model and the IP address are filled in automatically. Click Close to close the search results.
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After completing the settings, click Start to apply the changes and initialize the system.
Congratulations! Quick configuration is completed and you can start to use NVR. Click Start Monitoring to view the live video from the cameras or click Close to return to the system administration home page.
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5.2 System Settings

You can configure basic system settings including server name, date & time, and view the system settings.

5.2.1 Server Name

Enter the name of NVR. The server name can be 14 characters long at maximum, which supports alphabets, numbers, and hyphen (-). The server does not accept names with space or names in pure number. The following characters are not supported.
. ; : " < > * + = \ | ? , [ ] /
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5.2.2 Date & Time

Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur:
z When playback the recorded video files, the display time will be incorrect. z The time of event log displayed will be inconsistent with the actual time when
an action occurs.
Synchronize with an Internet time server automatically
You ca n enable this opti on to update the date and time of the system automatically with specified NTP (Network Time Protocol) server . Enter the IP address or domain name of the NTP server, e.g. time.nist.gov, time.windows.com. Then enter the time interval for adjusting the time.
Note: The first time you enable NTP server, it may take several minutes for time synchronization before the time is correctly adjusted.
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5.2.3 View System Settings

You can view all current system settings, e.g. server name, on this page.
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5.3 Network Settings

You can configure WAN and LAN settings, DDNS service, file service, host access control and view network settings in this section.

5.3.1 TCP/IP Configuration

You can select one of the following two metho ds to configure the T CP/IP settings of NVR.
z Obtain IP address settings automatically via DHCP
If your network supports DHCP, NVR will use DHCP protocol t o retrieve the IP address and related information automatically.
z Use static IP address
To use fixed IP address for network connection, enter fixed IP address, subnet mask, and default gateway.
z Primary DNS Server
Enter the IP address of primary DNS server that pro vides DNS service for NVR in external network.
z Secondary DNS Server
Enter the IP address of secondary DNS server that provides DNS service for NVR in external network.
Note: Maximum T r ansmission Unit (MTU ) refers to the size (in bytes) of the largest packet that a given layer of a communications protocol can transmit.
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5.3.2 DDNS (Dynamic Domain Name) Service

DDNS service enables users to connect NVR via domain name directly . There is no need to know the real IP address of the server. To enable DDNS service, you have to register a DDNS account from a DDNS provider. Please refer to Appendix C
Note: NVR currently supports the DDNS service provided by:
1. DynDNS (http://www.dyndns.org/
2. ipcam.jp
)
.
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5.3.3 File Services

You can enable SMB/ CIFS file service, W eb File Manager and FTP service to access the recorded video files. These settings are enabled by default.
If your NVR is installed behind the router, you could enable FTP port mapping, so that users from external network can access NVR via FTP (please refer to Appendix
F).
Passive FTP Port Range
You can use the default port range (55536-56559) or define a port range larger than
1023. When using this function, please make sure you have opened the configured port range on your router or firewall.
Respond with external IP address for passive FTP connection request
When passive FTP connection is in use and the NVR is configured under a router, if the remote computer cannot connect to the NVR via WAN, you can enable this function. By enabling this function, the FTP servi ce replies the manually specified IP address or automatically detects the external IP address so that the remote computer can connect to the NVR successfully.
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5.3.4 Protocol Management

To assign a specific port for accessing NVR via the web browser, please enable the option “Specify HTTP port number” and enter the port number. The default setting is
80.
RTP (Real-time Transfer Protocol) is a standardized packet format for delivering real-time audio and video data of network cameras over the Inte rnet. The real-time data transfer is monitored and controll ed by R TP (al so R TCP). The default setting is 6100-6199. If your network cameras use different R TP ports, please enable “Specify RTP port range” and enter the port numbers.
Note: Make sure you have opened the ports you set on the router or firewall to ensure normal monitoring and recording.
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5.3.5 View Network Settings

You can view current network settings and status of NVR in this section.
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5.4 Device Configuration

You can configure SATA disk, USB disk, and UPS settings in this section.

5.4.1 SATA Disk

This page shows the model, size and current status of the disk(s) i nstalled on NVR. You ca n format and check disks, and scan bad blocks on the disks. When the SATA disks are formatted, NVR will create the following default share folders:
z record_nvr: The folder for saving regular recording files z record_nvr_alarm: The folder for alarm recording
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You can create the disk volume of the following type:
z Single Disk Volume
Each disk will be used as a standalone disk. However, if a disk is damaged, all data will be lost.
Note: If there is only one hard disk, please install it in the tray of HDD1.
z RAID 1 Mirroring Disk Volume
RAID 1 (mirroring disk) protects your data by automatically backing up the contents of one drive onto the second drive of a mirrored pair. This protects your data if one of the drives fails. Unfortunately, the storing capacity is equal to a single drive, as the second drive is used to automatically back up the first. Mirroring Disk is suitable for personal or corporate use to store important data.
z RAID 0 Striping Disk Volume
RAID 0 (striping disk) combines 2 or more drives into one larger disk. It offers the fastest disk access but it does not have any protection of your data if the striped array fails. The disk capacity equals the number of drives in the array times the size of the smallest drive. Striping disk is usually used to maximize your disk capacity or for fast disk access but not for storing important data.
z Linear Disk Volume
You can combine two or more disks into one larger disk. During file saving, the file will be saved on physical disks sequentially but does not have a disk failure file protection function. The overall capacity of linear disk is the sum of all disks. Linear disk is generally used for storing large data and is not appropriate to use for file protection of sensitive data.
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5.4.2 USB Disk

NVR supports USB disks for backup storage. Connect the USB device to the USB port of the server , when the device is successfully detected, the details will be shown on this page.
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5.4.3 UPS

If there is UPS, you can enable UPS support. If the AC power is abnormal, the system will shut down according to the settings. If the time has not reached and the power of the UPS is not sufficient, the system will shut down immediately to protect the server.
* It is recommended to connect UPS to one of the USB ports at the back of server.
z Enable UPS Support
Check this option to enable UPS support. Y ou can configure the time when the system should shut down when AC power status is abnormal. In general, UPS can supply power for 5-10 minutes when AC power is down depending on the maximum load and number of connected devices of the UPS.
z UPS Model
Select the UPS model on the list. If your UPS is not available on the list, please contact the distributor or the technical support of QNAP.
z IP Address of UPS
If you select “APC UPS with SNMP Management” , please enter the IP address of the UPS.
Note: It is recommended to use APC Smart-UPS 700+ APC Network Management Card.
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5.5 User Management

The server can be accessed by multiple users. For easier management and better control of users’ access right, you have to organize users, user groups and their access right control.
Note: The server supports up to 32 users (including system default users). You can create new users when necessary.
There are two types of users: A. Administr a tors
By default, administrator has access to system administration and cannot be deleted. Newly created user with system administration right can be deleted.
B. User
User has monitoring right only.
You can perform the following actions for user management:
1. Create user
2. Edit user
3. Delete user
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5.5.1 Create user

User Name
The user name cannot be pure number. It must not exceed 32 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean except:
" / \ [ ] : ; | = , + * ? < > ` '
Password
The password is case-sensitive and can be 16 characters long at maximum. It is recommended to use a password of at least 6 characters.
Enable this user to perform system administration
Assign administration right to the user.
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5.5.2 Edit User

Select a user on the list and click Edit. You can change the password, assign system administration and camera access co ntrol. However , the user name canno t be changed.

5.5.3 Delete User

To delete a user, select a user on the list and click Delete.
Click OK to confirm.
Note: System administrator cannot be deleted.
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5.6 Camera Settings

You can configure network camera, recording, schedule, alarm, and advanced settings.

5.6.1 Camera Configuration

Please follow the steps below to configure the network cameras.
1. Select a camera number (1, 2, 3, and 4).
2. Select a camera model.
3. Enter the camera name.
4. Enter the IP address or domain name of the camera.
5. Enter the user name and password to login the camera.
6. Enable recording on the camera.
7. Click Apply to save the settings.
Note:
1. For detailed supported camera list, please refer to Appendix E
2. All the settings will not take effect until you click Apply button. When applying changes, recording operation will stop for a while (maximum 1 minute) and then restart.
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.

5.6.2 Recording Settings

Select a camera on the list and configure the recording resolution, frame rate, and quality. You can also enable manual recording. Click Apply to save the settings.
1. Resolution: Select the recording resolution.
2. Frame rate: Adjust the frame r ate for recording. Note that the frame rate of the camera may be affected by the traffic of the network.
3. Quality: Select the image quality for recording. Higher quality consumes more disk space.
4. (Option) Audio recording: To enable audio recording, click Enable audio recording on this camera.
5. Estimated storage space for recording: The number of estimated storage space for recording is only for reference. The actual space consumed depends on the network environment and camera performance.
6. Manual recording: To allow manual activation and deactivation of manual recording function on monitoring page, enable this option.
Note:
1. Starting and stopping manual recording will not influent scheduled or alarm recording tasks. They are independent processes.
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2. All the settings will not take effect until you click the Apply button. When applying changes, recording operation will stop for a while (maximum 1 minute) and then restart.

5.6.3 Schedule Settings

You ca n select continuo us recording or sche duled recording. The default setting is continuous recording. To set up a recording schedule, please select a camera number on the list. Then select the date and time and click Add. Click Apply to add the setting for the camera or click Apply to all c amera s to apply to setti ng to all cameras. To delete a schedule, click Remove on the schedule list.
Note:
1. You can add up to 15 schedules.
2. All the settings will not take effect until you click the Apply button. When applying changes, recording operation will stop for a while (maximum 1 minute) and then restart.
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5.6.4 Alarm Settings

You can enable alarm recording of the cameras. Recording will be triggered by alarm input of the camera or motion detected by the camera. When you enable the option “Activate alarm recording only on selected schedule”, alarm recording will be activated only when alarm input is triggered or motion is detected within the preset schedule. Y ou could test the camer a setti ng by clicking Test. Click Apply to add the se tting for the camera or click Apply to all cameras to apply to setting to all cameras.
Note: All the settings will not take effect until you click the Apply button. When applying changes, recording operation will stop for a while (maximum 1 minute) and then restart.
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5.6.5 Advanced Settings

You can configure advanced recording settings in this section.
z Maximum period for each recording file: Configure the maximum length of
each recording file (maximum 15 min).
z When the available storage is less than GB: Select the action to take
when the available storage is less than the preset level. You can select to overwrite the oldest recordings or stop writing new recordings.
z Keep alarm recordings for at least day(s): Specify the number of days
that alarm recordings will be retained. Th is will prevent the recording files from being overwritten when the free storage space is insufficient.
z Remove recordings after day(s): Enter the number of calendar days for
NVR to keep the recording files. Please make sure your storage capacity is enough for saving the data for the number of calendar days you set. When recording data has reached the expiry date, expired video files will be deleted. For example, if you set to
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delete recording data after 7 calendar days, on the 8th day, files recorded on the first day of each camera will be deleted so that NV R can start to sa ve data of the 8th day.
z Pre/Post Alarm Recordings
Start recording video…second(s) before the event occurs: Enter
the number of seconds to start recording before an event occurs.
Stop video recording…second(s) after the event ends: Enter the
number of seconds to stop recording after an event ends.
The maximum number of seconds for the above settings is 300, i.e. 5 minutes.
Note: All the settings will not take effect until you click the Apply button. When applying changes, recording operation will stop for a while (maximum 1 minute) and then restart.
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5.7 System Tools

System Tools enable you to optimize the system maintenance and management. You can set alert notification, restart or shut down the server, configure hardware settings, system update, back up/ restore/ reset settings, set E-map and do ping test.

5.7.1 Alert Notification

Enter the e-mail address of the administrator and the IP address of the SMTP server. In case of warning or malfunction, e.g. power outage, a drive is unplugged, an e-mail will be sent to the administrator automatically . Y ou can go to Event Logs to check the details of all errors and warnings.
Note: It is recommended to send a test e-mail to make sure you can receive the alert mails.
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5.7.2 Restart/ Shut Down

Follow the steps below to restart or shut down the server.
1. Enter the administration page and select Restart/ Shutdown in System Tools.
2. Click Restart to reboot the server or Shut Down to turn off the server.
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5.7.3 Hardware Settings

You can enable or disable the hardware functions of the server.
z Enable configuration reset switch
By enabling this option, you can press the reset button for 5 seconds to reset the administrator password and system settings to default. Note: The configuration reset switch is enabled by default. When this option is disabled, please make sure you have kept your password safely . Otherwise, the server cannot be reset anymore if the password is lost.
z Enable hard disk standby mode
When this function is enabled, hard disk will go to standby mode if there is no access within the specified period.
z Auto power on when power resumes after power loss
When this function is enabled, the server will turn on aut omatically when the power resumes after power loss.
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z Enable front video backup button
NVR supports direct copy of recording data on the server to the connected USB device via the USB port. You can set the number of days that the video is recorded to copy to the device. To use this function, please follow the steps below:
1. Set the number of days that the latest recordings should be backed up . If
3 days are entered, the recordings of today , ye sterday and the day before yesterday will be backed up.
2. Connect a USB storage device, e.g. USB disk drive to the front USB port of
NVR. Press the Backup button on NVR. The recording data on NVR will start to be copied to the USB device instantly. If the USB device is recognized, the USB LED glows in blue. The USB LED will blink in blue when the data is being copied. The LED will beco me blue again when data copy is finished. You can then safely remove the device.
One Touch Auto Video Backup
USB 2.0
Note: Video backup function supports only USB device of 10GB storage capacity or above.
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5.7.4 System Update

Before updating system firmware, please make sure the product model and firmware version are correct. Follow the steps below to update firmware:
1. Download the release notes of the same version as the firmware from QNAP Security website http://www.qnapsecurity.com/
. Read the release notes
carefully to make sure you need to upgrade the firmware.
2. Before upgrading system firmware, back up all disk data on the server to avoid any potential data loss during system update.
3. Click the [Browse…] button to select the correct firmware image for system update. Click Update System to update the firmware.
System update may take several minutes to complete depending on the network connection status. Please wait patiently . The system will inform you when system update is completed. When performing system update, please make sure the power supply is at steady state. Failed to do so may cause the system unable to start up.
Note: If the system is running properly, you do not need to update the firmware. QNAP is not responsible for any forms of data loss caused by improper or illegal system update.
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5.7.5 Backup/ Restore/ Reset Settings

z To backup all settings, including user accounts, server name and network
configuration etc., click Backup and select to open or save the setting file.
z To restore all settings, click Browse… to select a previously saved setting file
and click Restore to confirm.
z To reset all settings to default, click Reset. All data on the disk(s) will be
deleted.

5.7.6 E-map

You can upload an E-map to NVR to illustrate the location of the cameras.
1. To upload an E-map, click Browse… and select the E-map file. Then click Upload.
2. You can change the caption for the E-map and click Apply.
3. After uploading the E-map, click Test to view the map.
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5.7.7 Ping Test

To test the connection to a specific IP address, enter the IP address and click Test.
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5.8 Logs & Statistics

5.8.1 Event Logs

The server can store thousands of recent event logs, including warning, error, and information messages. In case of system malfunction, event logs (only in English) can be retrieved to analyze system problems.
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5.8.2 System Information

This page shows the current system status for diagnosis.
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Chapter 6 System Maintenance

This section provides a general overview on system maintenance.

6.1 Reset Administrator Password and Network Settings

T o reset the administrator password and network settings, press the reset button of the server for five seconds. A beep sound will be heard.
After resetting the system, you can login th e server with the default user name and password: Default user name: administrator Password: admin
Note: To reset the system by the reset button, the option “Enable configuration reset switch” in Hardware Settings must be activated.
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6.2 Power Outage or Abnormal Shutdown

In case of power outage or improper shutdown of the server , the server will resume to the state before it is shut down. If your server does not function properly after restart, please do the following:
1. If the system configuration is lost, configure the system again.
2. In the event of abnormal operation of the server, contact customer service for technical support.
To avoid the above situations, please back up your data periodically and make sure you have done the following: z Follow the instructions described in Chapter 5.7.2
server.
z If there is an anticipated power outage, back up all important data and turn off
the server properly until power supply is resumed.
to restart or shut down the

6.3 Mirrored Disk Hot Swapping

NVR supports hot swapping. When a hard disk of RAID-1 mirroring disk volume fails, the failed disk can be replaced by a new one immediately without shutting down the system, and the recording data can be reserved. However, if the hard disks are working properly and recording is in process, do not hot swap the disks to avoid damage to the disks or recording files.
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Chapter 7 Troubleshooting

1. The monitoring screen did not display.
Please check the following: A. Check if you have installed ActiveX when logging in the monitoring page.
Set the security level to “Medium” or lower in Int ernet Options of IE
browser. B. Make sure NVR is turned on and the network is correctly connected. C. The IP address of NVR does not conflict with other devices in the same
subnet. D. Check the IP address settings of NVR and your computer. Make sure they
are in the same subnet.
2. In the monitoring page, unable to view live video on one of the
cameras.
Please check the following: A. The IP address, name, and password entered in the camera configuration
page are correct. Y ou can use the Test function to v erify the connection. B. When the PC and the network camera are in the same subnet, while NVR
is in another one, you cannot view the monitoring screen from the PC.
You can solve the problems by the following methods:
Method 1: Enter the IP address of the network camera as the WAN IP in
NVR.
Method 2: Configure the router to allow internal access to the public IP
address and the mapped ports of the network cameras.
3. I cannot login the administration page.
Please check if you have the administrator authority . Only administrators are allowed to login NVR.
4. The live video is not clear or smooth sometimes. A. The image quality may be restricted and interfered by the actual network
traffic.
B. When there are multiple accesses to the camera or the NVR server, the
image quality will be reduced. And it is recommended to have three
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simultaneous connections to the monitoring page at maximum. For better recording performance, please do not open too many IE browsers to view the live video.
C. The same camera may be shared by multiple NVRs for recording at the
same time. Please use dedicated cameras.
5. The alarm recording does not function. A. Please login the administration page and go to Camera Settings-Alarm
Settings. Make sure alarm recording is enabled for the camera.
B. If NVR is installed behind a router while the network camera is not, alarm
recording will not work.
C. When alarm recording is enabled, make sure you have configured the
number of days that alarm recordings will be retained in Camera Settings-Advanced Settings. Otherwise, the recordings may be overwritten.
6. The estimated storage space for recording displayed in Recording Settings page is different from the actual value.
This estimated value is for reference only. The actual disk space may vary according to the image contents, network environment, and the performance of the cameras.
7. The E-map cannot be displayed correctly. Please check the file format. NVR supports E-map in JPEG only.
8. I cannot find my NVR in Finder. A. Check if NVR is turned on. B. Check the network connection of the computer and NVR. C. Refresh Finder and check the IP address of NVR. Make sure you have
turned off all firewall software on your computer.
9. The changes to the system configurations cannot take effect. After changing the settings in administration page, click the Apply button to apply the changes.
10. The monitoring page cannot be fully displayed in Internet Explorer.
If you are using the zooming function of Internet Explorer 7, the page may not be displayed properly. Please click F5 to refresh the page.
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11. I cannot use the SMB, FTP, and Web File Manager of NVR. A. Please go to Network Settings-File Services page and check if these three
functions are enabled.
B. When NVR is installed behind a router and the access to NVR is outside the
router, you will not be able to use SMB and FTP services. Please refer to Appendix F
for details.
12. The server takes too long to restart. When the server has been restarting for more than 5 minutes, please turn off the power and turn on the server again. If the problem persists, please contact the technical support.
13. How to enlarge my storage capacity by eSATA in NVR-101? Warning: After the following setting, your original disk would be formatted. T o
backup current video recordings, please refer to Chapter 5.7.3
for front video
backup button details.
A. Connect an eSATA disk to the eSATA port. B. Go to Device Configuration in system administration page. C. You can cre ate the following disk v olumes: RAID 1 Mirroring Disk V olume,
RAID 0 Striping Disk Volume or Linear Disk Volume.
Note: Your eSATA disk will be shown as drive 2.
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Appendix A Hard Disk Compatibility List

This product works with 3.5" SA T A hard disk drives from major hard disk brands. F or the HDD compatibility list, please visit http://www.qnapsecurity.com
Note: QNAP disclaims any responsibility for product damage/ malfunction or
data loss/ recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
/.
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Appendix B LE D Indication

NVR provides LED indicators for you to indicate system status and informat ion easily.
1. USB Status
2. System Status
3. HDD
4. eSATA HDD
5. LAN
6. Power
When the system is turned on, you will see the following LED indication:
1. The power LED will become blue; the system LED will blink in red.
2. A few seconds later, you will hear a short beep sound, and the system LED wi ll blink in green.
3. Wait for about one minute. You will hear another beep sound. The system has started.
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LED Display & System Status Overview
LED LED Display & System Status
Power Blue: Power is on LAN Blink in orange when accessing network HDD1/eSATA
Blink in orange when accessing the disk(s) Green: System is started and ready Blink in green: No hard disk is detected.
System Status
alternatively: Hard disk not initialized Blink in red: Bad blocks are found in hard disk Blink in red: Disk full Blue: You can press the backup button to back up video.
Blink in green for 5 seconds, then blink in green and red
USB Status
Blink in blue: Backing up video
Other Status
Action LED In Process Finished
Power Blink in blue Blue
Update firmware
System Status
Blink in green and red alternatively
Power Blink in blue Off
System shut down
System Status
Off with a short beep
HDD standby mode System Status Off
RAID 1 degraded mode System Status
Red (long beep twice)
Green (long beep thrice)
Off
Off
RAID 1 rebuilding System Status
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Blink in red (long beep twice)
Green

Appendix C Dynamic Domain Name Registration

NVR supports DDNS service provided by DynDNS. You can go to DynDNS website http://www.dyndns.org/
Configure and activate DDNS service to enable the Internet users to access your NVR via this dynamic domain name. When the ISP assigns a new WAN IP address, NVR will update the new address to the DynDNS server automatically.
to register a dynamic domain name.
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Registration Procedure
Please follow the steps below to register a dynamic domain name. This guide is fo r reference only. If there are any changes, please refer to the instructions or documents on the web site.
1. Open the browser and connect to http://www.dyndns.com/ Account to begin registration.
. Click Create
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2. Enter the user name, email address, and password to create an account for DDNS service. Please verify your email address to receive the confirmation message from the server.
3. Select to accept the terms of service.
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4. Configure the mailing lists if necessary. Then click Create Account.
5. When your account is successfully created, a confirmation message will be sent to your e-mail address. Please follow the instructions in the e-mail to activate your account within 48 hours. When you have finished the confirmation process, you can apply for your own dynamic domain name. Please refer to the website of the DDNS provider for more information.
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Appendix D Product Specifications

Software Specification
Video
Display Mode Single, quad, Picture-in-Picture, Sequen tial mode Recording Cameras Up to 4 Compression Format Motion-JPEG/ MPEG-4 (depend on IP Camera) Video Setting Resolution, Quality, Frame Rate E-map Upload E-map
Recording
Recording Mode Continuous, manual, scheduled, alarm, motion, snapshot Buffer Storage for
Alarm Images (before and after events)
Recording Performance
File Format AVI (Recordings can be played by Windows Media Player)
Playback Mode Play, pause, stop, fast forward, full screen display Video Search Search by date, time Video Player Immediate playback by default video player Download Click to download recorded files from web page
Disk Mode Single, RAID 0, RAID 1, Linear Capacity Services Web File Manager, FTP, SMB/CIFS
Support Camera IP Address &
Port
Pre-recording: 300 Seconds/ Post–recording :300 Seconds (Total 600 Seconds/ 10 Minutes)
Up to 120 frames at QVGA/ CIF (320x240) Up to 40 frames at VGA (640x480) * Real performance may vary in different environment
Playback
Storage
Support 1 x 3.5" SATA I/II HDD, up to 1TB or above, expandable to 2TB via eSATA
Network
HTTP, TCP/IP, SMTP, DHCP, Static IP, DNS, DDNS, FTP, NTP, UPnP
Allow setting LAN/WAN IP address of each camera
Utility Software
Finder Discovery and quick setup
Security
Operation System Linux embedded, free from PC crash and virus attack User Management Alert Notification E-mail, buzzer, event logs
UPS Support APC (USB type UPS) Event Log Detailed record of all events
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The right to monitor and playback each camera can be separately defined for each individual user (up to 32 users)
r
Client PC Requirement CPU Pentium 4 CPU 2 GHz or higher Memory 512 MB or above Operation System Windows XP/ Vista (32 bit) Browser Internet Explorer 6.0 or later Network Interface 10/100 Mbps or above View Resolution Suggest 1024 X 768 pixel or above
Language Support
English/ French/ German/ Italian/ Japanese/ Spanish / Simplified Chinese/ Traditional Chinese/ Danish/ Dutch/ Finnish/ Korean/ Norwegian/ Polish/ Portuguese/ Russian/ Swedish
Certification
CE , FCC , VCCI, BSMI
Hardware Specification
Support 1 x 3.5" SATA I/II HDD, up to 1TB or above,
HDD
LAN Port 1 x Gigabit RJ-45 Ethernet port
LED Indicators Power, USB status, System status, LAN, hard disk
USB
Buttons USB auto-video backup button, power button, reset button
Form Factor Port able desktop
Dimensions 218.4(D) x 60(W) x 165.5 (H) mm
Weight
Temperature 0~35°C
Humidity 0%~85% R.H.
Power Supply Input: 100-240V AC, 50/60Hz, Output: 12V DC, 3A
Secure Design
*Designs and specifications are subject to change without notice. Please contact
expandable to 2TB via eSATA (the standard system is shipped without HDD)
3 x USB; for USB storage device for one touch auto-video backup and UPS device
Net weight: 0.71 Kg (without HDD) Gross weight: 1.57 Kg (without HDD)
K-Lock security slot for theft prevention; power cord hook fo kicking-off prevention
QNAP for updated information.
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Appendix E Network Camera Compatibility List

AXIS 205 AXIS 206 AXIS 206M AXIS 207/ 207W
AXIS Network Camera
D-Link Network Camera
EDIMAX Network Camera
EtroVision Network Camera
iPUX Network Camera
LevelOne Network Camera
Linksys Network Camera
AXIS 207M/ 207MW AXIS 2100 AXIS 2130R AXIS M1011/M1011-W AXIS M1031-W DCS-2120 DCS-2121 DCS-3220(G) DCS-3420 DCS-5220 DCS-5300(G) DCS-6620(G) DCS-900(A)(B1)(B2) IC-1510 IC-1510 Wg IC-3010 IC-3010 Wg IC-7000PT IC-7000PTn EV3130/ 3131 EV3830 EV6130 EV6332 EV6530 ICS-1001/ ICS-1011 ICS-1003/ ICS-1013 ICS-1300/ ICS-1310 ICS-130A/ ICS-131A FCS-0010/ WCS-0010 FCS-0020/ WCS-0020 FCS-1010/ WCS-2010 FCS-1030/ WCS-2030 FCS-1040/ WCS-2040 FCS-1060/ WCF-2060 FCS-1070/ WCS-2070 FCS-1091/ WCS-1091 FCS-3000 FCS-3021 FCS-5030 PVC-2300 WVC-200 WVC54GCA BL-C131
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BL-C111 BL-C30 BL-C10 BL-C20 BL-C1 TV-IP212/ TV-IP212W
TRENDnet Network Camera
TV-IP312/ TV-IP312W TV-IP410/ TV-IP410W TV-IP422/ TV-IP422W IP3112/ IP3122 IP3111/ IP3121 IP3132 IP3135/ IP3137
Vivotek Network Camera
PT3112/ PT3122 PT3117/ PT3127 IP7131/ IP7132 IP7135/ IP7137 PT7135/ PT7137 IP7138/ IP7139
Y-CAM Network Camera
Y-CAM White Y-CAM Black
*For the information of supported camera models, please visit QNAP Security website at http://www.qnapsecurity.com/
.
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Appendix F Configuration Examples

Environment 1: NVR, IP Camera and monitoring PC are all in the same network
Network Surveillance Installation for SOHO and SMB
IP Address NVR 192.168.1.1 PC 192.168.1.100 Camera 1 192.168.1.101 Camera 2 192.168.1.102 Camera 3 192.168.1.103
In the example, just add the camera to NVR by entering the cameras’ IP address.
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Environment 2: NVR and IP camera are installed behind the router, while the monitoring PC is located remotely
IP Address Mapped port in router NVR 192.168.1.1 8000 Camera 1 192.168.1.101 8001 Camera 2 192.168.1.102 8002 Camera 3 192.168.1.103 8003 Router public IP 219.87.144.205 PC 10.8.10.100
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In this example, to allow a remote PC to connect to NVR and the cameras, y ou need to: Step 1. Set up port mapping (virtual server) on the router.
From Forward to
219.87.144.205:8000 192.168.1.1:80
219.87.144.205:8001 192.168.1.101:80
219.87.144.205:8002 192.168.1.102:80
219.87.144.205:8003 192.168.1.103:80
Step 2. Add camera to NVR by entering the IP address of the camera in the “IP Address” settings, and the public IP address of the router and the mapped ports of the camera to the “WAN IP Address” settings.
Note: When configuring the network camera, WAN IP and LAN IP must be entered.
To open FTP (port 21) and SMB (port 445) of NVR on WAN, you have to set the following port mapping settings:
From Forward to
219.87.144.205:21 192.168.1.1:21
219.87.144.205:139 192.168.1.1:139
219.87.144.205:445 192.168.1.1:445
After finishing the above two steps, you can acce ss NVR via W AN by entering the IP address http://219.87.144.205:8000 in the IE browser. Then login NVR via the correct user name and password.
If the port specified to NVR is 80, you can enter http://219.87.144.205 to access NVR as the default port of HTTP is 80.
Note: If the router does not use a fixed IP, you wi ll need to configure DDNS on t he router. Other configurations are the same as above.
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Environment 3: NVR and IP camera are all located remotely
IP Address NVR 219.87.144.205 Camera 1 61.62.100.101 Camera 2 61.62.100.102 Camera 3 61.62.100.103
In this example, just add the camera to NVR by adding its IP address to the “IP Address” settings.
Note: If there is a particular port for connecting the camera, please specify the port in NVR configuration.
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Environment 4: NVR and IP camera are installed behind the router
IP Address NVR 1 192.168.1.101 NVR 2 192.168.1.102 NVR 3 192.168.1.103 Router public IP 219.87.145.205
In the example, to allow a PC which is located remotely to access each NVR via FTP , you need to:
Step 1. Set up port mapping (virtual server) on the router
From Forward to
NVR 1 219.87.145.205:2001 192.168.1.101:21 NVR 2 219.87.145.205:2002 192.168.1.102:21 NVR 3 219.87.145.205:2003 192.168.1.103:21 You could directly connect NVR 1 via FTP by ftp://219.87.145.205:2001
You could directly connect NVR 2 via FTP by ftp://219.87.145.205:2002 You could directly connect NVR 3 via FTP by ftp://219.87.145.205:2003
Step 2. Enable FTP Port Mapping in NVR
If you want to connect each NVR via FTP by clicking
button in playback
page of each NVR, you need to enable FTP port mapping in Network Settings > File Services > FTP Service on the system administration page and set the mapped port number.
Mapped Port NVR 1 2001 NVR 2 2002 NVR 3 2003
After finishing the above two steps, you can access NVR via FTP by entering the IP
address in the IE browser or clicking
button in playback page. Then login
NVR via the correct user name and password.
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