QNAP Security NVR-101 User Manual

NVR-101

Network Video Recorder

User Manual

Version: 2.8.0

FOREWORD

Thank you for choosing QNAP products! This user manual provides detailed instructions of using the product. Please read carefully and start to enjoy the powerful functions of the product!

NOTE

z All features, functionality, and other product specifications are subject to

change without prior notice or obligation.

z All brands and products names referred to are trademarks of their respective

holders.

LIMITED WARRANTY

In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.

CAUTION

1. Back up your system periodically to avoid any potential data loss. QNAP disclaims any responsibility of all sorts of data loss or recovery.

2. Should you return any components of the product package for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages due to improper packaging will not be compensated.

Important Notice

z Reading instruction

Please read the safety warnings and user manual carefully before using this product.

z Power supply

This product can only be used with the power supply provided by the manufacturer.

z Service

Please contact qualified technicians for any technical enquires. Do not repair this product by yourself to avoid any voltage danger and other risks caused by opening this product cover.

z Warning

To avoid fire or electric shock, do not use this product in rain or humid environment. Do not place any objects on this product.

Table of Contents ..................................................................................... 4

Safety Warning ........................................................................................ 7

Chapter 1 Introduction ......................................................................... 8

1.1 Product Overview ...................................................................... 8

1.2 Features ................................................................................... 8

1.3 System Architecture ................................................................. 11

1.4 Check Package Contents ........................................................... 13

1.5 Hardware Illustration................................................................ 14

Chapter 2 Install NVR ......................................................................... 15

2.1 Install Hardware ...................................................................... 17

2.2 System Configuration ............................................................... 20

Chapter 3 Start to Use NVR ................................................................ 28

3.1 Connect to NVR ....................................................................... 28

3.2 Monitoring Page ...................................................................... 30

3.2.1 Live Video Window ......................................................... 33

3.2.2 Display Mode ................................................................ 35

3.2.3 PTZ Camera Control Panel ............................................... 35

Chapter 4 Playback Video Files ........................................................... 36

4.1 Use Web Playback Interface ...................................................... 36 

4.2 Access Recordings via Network File Service ................................. 42

4.2.1 Windows Network Neighborhood (SMB/CIFS) ..................... 42

4.2.2 Web File Manager (HTTP) ................................................ 43

4.2.3 FTP Server (FTP) ........................................................... 43

Chapter 5 System Administration ....................................................... 44

5.1 Quick Configuration ................................................................. 46

5.2 System Settings ...................................................................... 50

5.2.1 Server Name ................................................................. 50

5.2.2 Date & Time .................................................................. 51

5.2.3 View System Settings ..................................................... 52

5.3 Network Settings ..................................................................... 53

5.3.1 TCP/IP Configuration ...................................................... 53

5.3.2 DDNS (Dynamic Domain Name) Service ............................ 54

5.3.3 File Services .................................................................. 55

5.3.4 Protocol Management ..................................................... 56

5.3.5 View Network Settings .................................................... 57

5.4 Device Configuration ................................................................ 58

5.4.1 SATA Disk ..................................................................... 58

5.4.2 USB Disk ...................................................................... 60 

5.4.3 UPS ............................................................................. 61

5.5 User Management .................................................................... 62

5.5.1 Create user ................................................................... 63

5.5.2 Edit User ...................................................................... 64 

5.5.3 Delete User ................................................................... 64

5.6 Camera Settings ...................................................................... 65

5.6.1 Camera Configuration ..................................................... 65

5.6.2 Recording Settings ......................................................... 66

5.6.3 Schedule Settings .......................................................... 67

5.6.4 Alarm Settings .............................................................. 68

5.6.5 Advanced Settings ......................................................... 69

5.7 System Tools .......................................................................... 71

5.7.1 Alert Notification ............................................................ 71

5.7.2 Restart/ Shut Down........................................................ 72

5.7.3 Hardware Settings ......................................................... 73

5.7.4 System Update .............................................................. 75

5.7.5 Backup/ Restore/ Reset Settings ...................................... 76

5.7.6 E-map .......................................................................... 76

5.7.7 Ping Test ...................................................................... 77

5.8 Logs & Statistics ...................................................................... 78

5.8.1 Event Logs .................................................................... 78

5.8.2 System Information ....................................................... 79

Chapter 6 System Maintenance .......................................................... 80

6.1 Reset Administrator Password and Network Settings ..................... 80

6.2 Power Outage or Abnormal Shutdown ......................................... 81

6.3 Mirrored Disk Hot Swapping ...................................................... 81

Chapter 7 Troubleshooting ................................................................. 82

Appendix A Hard Disk Compatibility List ............................................... 85

Appendix B LED Indication .................................................................... 86

Appendix C Dynamic Domain Name Registration .................................. 88

Appendix D Product Specification s ........................................................ 92

Appendix E Network Camera Compatibility List .................................... 94

Appendix F Configuration Examples ..................................................... 96

Technical Support ................................................................................ 101

Safety Warning

1. This product can operate normally in the temperature of 0ºC ~35ºC and relative humidity of 0%~85%. P lease make sure the environment is well-ventilated.

2. The power cord and devices connected to this product must provide correct supply voltage.

3. Do not place this product in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level.

4. Unplug the power cord and all connected cables before cleaning. Wipe this product with a wet towel. Do not use chemical or aerosol to clean this produc t.

5. Do not place any objects on this product for the server’s normal operation and to avoid overheat.

6. Do not place this product near any liquid.

7. Do not place this product on any uneven surface to avoid falling off and damage.

8. Make sure the voltage is correct in your location when using this product. If you are not sure about the voltage, please contact the distributor or the local power supply company.

9. Do not place any object on the power cord.

10. Do not atte mpt to repair this product in any occa sions. Improper disassembly of the product may expose you to electric shock or other risks. For any enquiries, please contact the distributor.

Chapter 1 Introduction

1.1 Product Overview

Thank you for choosing NVR-101 Network Video Recorder (hereafter referred to as NVR). NVR is a dedicated network storage device for storing the recordings of network cameras actively. It integrates the advanced recording functions of popular network cameras into a user-friendly web UI. NVR can record video actively from various IP cameras located in local or remote sites instead of running complex software on a personal computer. It also supports real-time monitoring everywhere via the web.

1.2 Features

NVR features include:

Best Hardware Design

1. Embedded system with low power consumption.

2. Support 1 x high-speed SATA +1 x eSATA hard drives.

3. Storage capacity up to 2 TB for long time recording.

Powerful Surveillance Features

1. High quality recordings in Motion-JPEG/ MPEG-4 (depends on supported camera).

2. All-in-one recording functions:

z Continuous/ Manual/ Scheduled recording z Alarm recording (by motion detected or sensor triggered) z Alarm Recording Schedule

3. Various live video monitoring:

z Single/ Quad/ Sequential mode z Exclusive Picture-in-Picture Display

Picture-in-Picture

4. Smart control of PTZ (Pan, Tilt, Zoom) & speed dome camera by direct clicking on video screen.

5. Support monitoring preset position control.

6. E-map function for easy preview of the camera location.

7. Real-time e-mail notification to user upon alert events.

8. Easy playback searching by date & time.

9. Support video snapshot.

10. Powerful pre-alarm and post-alarm recording.

11. P owerful host access control, specify the connecti ons to be allowed and denied to access NVR.

12. Support audio recording function (optional)

High Performance

1. Video recording frame rate*:

z Up to 120 frames at QVGA/ CIF (320x240) z Up to 40 frames at VGA (640x480)

* Real performance may vary according to the camera model and installed environment

2. Built-in high speed Gigabit LAN interface

High Reliability and Smart Features

1. Support extra secure data protection by RAID 1 (Mirroring) technology.

2. Support RAID 0, JBOD (Just a Bunch of Disks/ Linear) disk volume configuration.

3. Intelligent automatic system startup when power resumes after power outage.

4. Support UPS (Uninterruptible Power Supply) system for 24x7 services.

5. Convenient video backup to external USB storage by One Touch auto video backup button.

Powerful Network Services

1. Powerful authority management: the right to monitor and playback each camera can be separately defined for each individual user.

2. Built-in NTP server: date and time of the network cameras are synchronized with this NVR.

3. The world's only NVR with NAS feature embedded.

z Network Neighborhood (SMB/CIFS) z FTP server z Web File Management (HTTP)

For more information of the designs and specifications, please refer to Appendix D

1.3 System Architecture

The following illustrations show how NVR can be applied in different network environment.

Network Surveillance Installation for SOHO and SMB

Remote Monitoring and Playback over the Internet

Central Surveillance Deployment for International Enterprise

1.4 Check Package Contents

Please check that your NVR package contains all the following items:

9 Network Video Recorder

9 CD-ROM (User manual &

utility inclusive)

9 Adaptor

9 Quick Installation

Guide

9 Power Cord

9 Screws

9 Ethernet Cable

1.5 Hardware Illustration

1. One Touch Auto Video Backup Button

2. USB 2.0 Port

3. LED Indicators

4. Power Button

5. USB 2.0 Ports

6. eSATA Port

7. Giga LAN Port

8. Password & Network Settings Reset Button

9. Power Connector

10. K-lock Security Slot

Chapter 2 Install NVR

Pre-installation Notice

Before installing NVR, please make sure the following items are ready:

z Network connection devices z Network cameras are configured z The computer for configuring NVR and connection z 1 hard disk z 1 Philips screwdriver

Personal Computer Requirements

For better system performance, your computer should at least fulfill the following requirements:

z CPU: Intel® Pentium 4, 2 GHz or above z Operation System: Microsoft® Windows XP / Vista (32 bit) z Memory: 512 MB or above z Network Port: 100Mbps Ethernet port or above z Web Browser: Microsoft® Internet Explorer 6.0 or above z CD-ROM: Readable CD-ROM z Recommended resolution: 1024 X 768 pixels or above

Security Setting of Web Browser

Please make sure the security level of the IE browser in Internet Options is set to Medium or lower.

Before you start to use NVR, please install the hardware and configure the system.

2.1 Install Hardware

Please follow the steps below to install the hardware:

z Install the hard disk. z Connect the network cable and power cord. z Turn on the server.

1. Pull out the front case of NVR as shown below.

2. Install a hard disk in the drive plate. Make sure the disk holes of the disk match the holes of drive plate. Lock the disk with the provided flathead screws.

3. After installing the disk, cover NVR with the front case and fasten the round head screws.

4. Connect the network cable.

5. Connect the power cord and plug in the power cord to the socket.

6. Tu rn on the NVR. The server will beep once. Please wait for a while until the server beeps another time. The server has started up successfully.

2.2 System Configuration

After server is turn on and ready , please insert the product CD to the CD-ROM drive of your computer and follow the steps below to complete system configuration:

z Install Finder to search for NVR in the network z Configure NVR by Finder z Connect to the configured NVR and install ActiveX

After that, you can check if the server is working properly by the web interface.

1. Install Finder Execute the product CD, the following menu will be shown. Select “Install Finder”.

Follow screen instructions to install Finder . Finder will run automatically then. If you are using Windows XP SP2 or later, the following screen will be shown. Please select “Unblock”.

2. Execute Quick Setup Finder will detect the NVR in the network and ask if you want to perform quick setup. Click OK to continue. Note: If NVR is not found, click Refresh to try again.

You m ust enter the admi nistr ator name and password to perform quick setup .

The default administrator name and password are as below:

Use name: administrator Password: admin

The first page of the Quick Setup Wizard will be shown. Click Next to continue and complete the configuration.

Note: Please make sure all the network cameras are configured and connected to the network.

NVR will restart after changing the settings. When quick setup is completed, click Finish to continue.

3. Connect to NVR After finishing quick setup, you will return to the main screen of Finder.

Select a NVR on the menu and double click the server name to enter the monitoring screen.

You mus t e nter a correct user name and password to access the server. Then click OK.

The first time you connect to the server, please install ActiveX. Follow the instruction to install ActiveX.

When the live video is displayed and the recording indicator is shown, you have successfully installed NVR.

Chapter 3 Start to Use NVR

When you have installed NVR and other hardware, and connected it to the network, you can use the browser in your PC to connect to NVR. It is recommended to use Microsoft Internet Explorer 6.0 for browsing.

Important Notice:

Before you start to use NVR, you must install a hard disk or two in NVR, finish disk volume configuration and format the hard disk(s). Otherwise, the system may not function properly. Please refer to Chapter 5.4.1 details.

for disk volume configuration

3.1 Connect to NVR

Follow the steps below to connect to NVR monitoring page:

1. Open an IE browser and enter the IP address of NVR. Or execute the Finder

shortcut on the Desktop. When the following screen is shown, double click the name of NVR.

Double click NVR name to login the server

2. Enter the user name and password to login NVR.

Default User name: administrator Default Password: admin

3. To view NVR live video, you must install the NVR ActiveX control first. Follow

browser's instructions to install it.

3.2 Monitoring Page

When you have successfully logged in NVR, the monitoring page will be shown. Select the display language. You can view the live video from cameras, view E-map and storage status, adjust display mode, enable manual recording, take snapshot etc.

Server name

View monitoring channel and details

Adjust display mode

PTZ control panel

System firmware

Recording storage status:

Display storage percentage and free space.

Select language:

Select the display language.

E-map:

T o display the location of the camera. The e-map can be changed in system configuration page.

Help:

View on-line help of using NVR.

Logout:

Logout monitoring page.

Enter system configuration page:

+ 71 hidden pages