Thank you for choosing QNAP products! This user manual provides detailed
instructions of using the product. Please read carefully and start to enjoy the
powerful functions of the product!
NOTE
zAll features, functionality, and other product specifications are subject to
change without prior notice or obligation.
zAll brands and products names referred to are trademarks of their respective
holders.
LIMITED WARRANTY
In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for
the product from direct, indirect, special, incidental, or consequential software, or
its documentation. QNAP makes no warranty or representation, expressed,
implied, or statutory, with respect to its products or the contents or use of this
documentation and all accompanying software, and specifically disclaims its quality,
performance, merchantability, or fitness for any particular purpose. QNAP
reserves the right to revise or update its products, software, or documentation
without obligation to notify any individual or entity.
CAUTION
1. Back up your system periodically to avoid any potential data loss. QNAP
disclaims any responsibility of all sorts of data loss or recovery.
2. Should you return any components of the product package for refund or
maintenance, make sure they are carefully packed for shipping. Any form
of damages due to improper packaging will not be compensated.
2
Important Notice
zReading instruction
Please read the safety warnings and user manual carefully before using this
product.
zPower supply
This product can only be used with the power supply provided by the
manufacturer.
zService
Please contact qualified technicians for any technical enquires. Do not repair
this product by yourself to avoid any voltage danger and other risks caused by
opening this product cover.
zWarning
To avoid fire or electric shock, do not use this product in rain or humid
environment. Do not place any objects on this product.
3
Table of Contents
Table of Contents ..................................................................................... 4
Technical Support ................................................................................ 101
6
Safety Warning
1. This product can operate normally in the temperature of 0ºC ~35ºC and
relative humidity of 0%~85%. P lease make sure the environment is
well-ventilated.
2. The power cord and devices connected to this product must provide correct
supply voltage.
3. Do not place this product in direct sunlight or near chemicals. Make sure the
temperature and humidity of the environment are in optimized level.
4. Unplug the power cord and all connected cables before cleaning. Wipe this
product with a wet towel. Do not use chemical or aerosol to clean this produc t.
5. Do not place any objects on this product for the server’s normal operation and
to avoid overheat.
6. Do not place this product near any liquid.
7. Do not place this product on any uneven surface to avoid falling off and
damage.
8. Make sure the voltage is correct in your location when using this product. If
you are not sure about the voltage, please contact the distributor or the local
power supply company.
9. Do not place any object on the power cord.
10. Do not atte mpt to repair this product in any occa sions. Improper disassembly
of the product may expose you to electric shock or other risks. For any
enquiries, please contact the distributor.
7
Chapter 1 Introduction
1.1 Product Overview
Thank you for choosing NVR-101 Network Video Recorder (hereafter referred to as
NVR). NVR is a dedicated network storage device for storing the recordings of
network cameras actively. It integrates the advanced recording functions of
popular network cameras into a user-friendly web UI. NVR can record video
actively from various IP cameras located in local or remote sites instead of running
complex software on a personal computer. It also supports real-time monitoring
everywhere via the web.
1.2 Features
NVR features include:
Best Hardware Design
1. Embedded system with low power consumption.
2. Support 1 x high-speed SATA +1 x eSATA hard drives.
3. Storage capacity up to 2 TB for long time recording.
Powerful Surveillance Features
1. High quality recordings in Motion-JPEG/ MPEG-4 (depends on supported
camera).
2. All-in-one recording functions:
z Continuous/ Manual/ Scheduled recording
z Alarm recording (by motion detected or sensor triggered)
z Alarm Recording Schedule
3. Various live video monitoring:
z Single/ Quad/ Sequential mode
z Exclusive Picture-in-Picture Display
8
Picture-in-Picture
4. Smart control of PTZ (Pan, Tilt, Zoom) & speed dome camera by direct clicking
on video screen.
5. Support monitoring preset position control.
6. E-map function for easy preview of the camera location.
7. Real-time e-mail notification to user upon alert events.
8. Easy playback searching by date & time.
9. Support video snapshot.
10. Powerful pre-alarm and post-alarm recording.
11. P owerful host access control, specify the connecti ons to be allowed and denied
to access NVR.
12. Support audio recording function (optional)
High Performance
1. Video recording frame rate*:
z Up to 120 frames at QVGA/ CIF (320x240)
z Up to 40 frames at VGA (640x480)
* Real performance may vary according to the camera model and installed
environment
2. Built-in high speed Gigabit LAN interface
9
High Reliability and Smart Features
1. Support extra secure data protection by RAID 1 (Mirroring) technology.
2. Support RAID 0, JBOD (Just a Bunch of Disks/ Linear) disk volume
configuration.
3. Intelligent automatic system startup when power resumes after power outage.
4. Support UPS (Uninterruptible Power Supply) system for 24x7 services.
5. Convenient video backup to external USB storage by One Touch auto video
backup button.
Powerful Network Services
1. Powerful authority management: the right to monitor and playback each
camera can be separately defined for each individual user.
2. Built-in NTP server: date and time of the network cameras are synchronized
with this NVR.
3. The world's only NVR with NAS feature embedded.
z Network Neighborhood (SMB/CIFS)
z FTP server
z Web File Management (HTTP)
For more information of the designs and specifications, please refer to Appendix D
.
10
1.3 System Architecture
The following illustrations show how NVR can be applied in different network
environment.
Network Surveillance Installation for SOHO and SMB
Remote Monitoring and Playback over the Internet
11
Central Surveillance Deployment for International Enterprise
12
1.4 Check Package Contents
Please check that your NVR package contains all the following items:
9 Network Video Recorder
9 CD-ROM (User manual &
utility inclusive)
9 Adaptor
9 Quick Installation
Guide
9 Power Cord
9 Screws
9 Ethernet Cable
13
1.5 Hardware Illustration
1. One Touch Auto Video Backup Button
2. USB 2.0 Port
3. LED Indicators
4. Power Button
5. USB 2.0 Ports
6. eSATA Port
7. Giga LAN Port
8. Password & Network Settings Reset Button
9. Power Connector
10. K-lock Security Slot
14
Chapter 2 Install NVR
Pre-installation Notice
Before installing NVR, please make sure the following items are ready:
z Network connection devices
z Network cameras are configured
z The computer for configuring NVR and connection
z 1 hard disk
z 1 Philips screwdriver
Personal Computer Requirements
For better system performance, your computer should at least fulfill the following
requirements:
z CPU: Intel® Pentium 4, 2 GHz or above
z Operation System: Microsoft® Windows XP / Vista (32 bit)
z Memory: 512 MB or above
z Network Port: 100Mbps Ethernet port or above
z Web Browser: Microsoft® Internet Explorer 6.0 or above
z CD-ROM: Readable CD-ROM
z Recommended resolution: 1024 X 768 pixels or above
15
Security Setting of Web Browser
Please make sure the security level of the IE browser in Internet Options is set to
Medium or lower.
16
Before you start to use NVR, please install the hardware and configure the system.
2.1 Install Hardware
Please follow the steps below to install the hardware:
z Install the hard disk.
z Connect the network cable and power cord.
z Turn on the server.
1. Pull out the front case of NVR as shown below.
2. Install a hard disk in the drive plate. Make sure the disk holes of the disk
match the holes of drive plate. Lock the disk with the provided flathead
screws.
17
3. After installing the disk, cover NVR with the front case and fasten the round
head screws.
4. Connect the network cable.
18
5. Connect the power cord and plug in the power cord to the socket.
6. Tu rn on the NVR. The server will beep once. Please wait for a while until the
server beeps another time. The server has started up successfully.
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2.2 System Configuration
After server is turn on and ready , please insert the product CD to the CD-ROM drive
of your computer and follow the steps below to complete system configuration:
z Install Finder to search for NVR in the network
z Configure NVR by Finder
z Connect to the configured NVR and install ActiveX
After that, you can check if the server is working properly by the web interface.
1. Install Finder
Execute the product CD, the following menu will be shown. Select “Install Finder”.
20
Follow screen instructions to install Finder . Finder will run automatically then.
If you are using Windows XP SP2 or later, the following screen will be shown.
Please select “Unblock”.
21
2. Execute Quick Setup
Finder will detect the NVR in the network and ask if you want to perform quick
setup. Click OK to continue. Note: If NVR is not found, click Refresh to try again.
You m ust enter the admi nistr ator name and password to perform quick setup .
The default administrator name and password are as below:
Use name: administrator
Password: admin
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The first page of the Quick Setup Wizard will be shown. Click Next to continue
and complete the configuration.
Note: Please make sure all the network cameras are configured and connected
to the network.
23
NVR will restart after changing the settings. When quick setup is completed,
click Finish to continue.
24
3. Connect to NVR
After finishing quick setup, you will return to the main screen of Finder.
25
Select a NVR on the menu and double click the server name to enter the
monitoring screen.
You mus t e nter a correct user name and password to access the server. Then
click OK.
The first time you connect to the server, please install ActiveX. Follow the
instruction to install ActiveX.
26
When the live video is displayed and the recording indicator is shown, you have
successfully installed NVR.
27
Chapter 3 Start to Use NVR
When you have installed NVR and other hardware, and connected it to the network,
you can use the browser in your PC to connect to NVR. It is recommended to use
Microsoft Internet Explorer 6.0 for browsing.
Important Notice:
Before you start to use NVR, you must install a hard disk or two in NVR, finish disk
volume configuration and format the hard disk(s). Otherwise, the system may not
function properly. Please refer to Chapter 5.4.1
details.
for disk volume configuration
3.1 Connect to NVR
Follow the steps below to connect to NVR monitoring page:
1. Open an IE browser and enter the IP address of NVR. Or execute the Finder
shortcut on the Desktop. When the following screen is shown, double click the
name of NVR.
Double click NVR
name to login the
server
28
2. Enter the user name and password to login NVR.
Default User name: administrator
Default Password: admin
3. To view NVR live video, you must install the NVR ActiveX control first. Follow
browser's instructions to install it.
29
3.2 Monitoring Page
When you have successfully logged in NVR, the monitoring page will be shown.
Select the display language. You can view the live video from cameras, view E-map
and storage status, adjust display mode, enable manual recording, take snapshot
etc.
Server name
View
monitoring
channel
and details
Adjust
display
mode
PTZ control panel
System firmware
Recording storage status:
Display storage percentage and free space.
Select language:
Select the display language.
E-map:
T o display the location of the camera. The e-map can
be changed in system configuration page.
Help:
View on-line help of using NVR.
Logout:
Logout monitoring page.
Enter system configuration page:
Login system configuration page which can only be
accessed by administrator.
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Playback:
Enter recording playback page. The administrator
can assign user’s right to access this page.
Event Notification:
When the alarm recording is enabled and an event is
detected, this icon will be shown instantly. Click this
icon to view the alert details.
Snapshot:
Take a snapshot on the selected camera. When the
picture is shown, right click the picture to save it to the
computer.
Manual recording:
Enable or disable manual recording on the selected
camera. Administrator can enable or disable this
option in system configuration page.
(Option) Audio:
Turn on/ off audio support for monitoring page.
Login network camera homepage:
Select a camera and click this button to go to the
homepage of the selected camera.
Digital zoom
Select a camera and click this button to enable the
digital zoom function of the camera. (You can also
right click the monitoring channel to enable this
function.)
Press and hold the left mouse button to zoom in or
press and hold the right mouse button to zoom out.
You can press the left mouse button to drag the
viewing angle of the camera.
You can also use the mouse wheel or the PTZ control
panel to use the digital zoom function.
Select PTZ camera preset positions:
You can view different preset positions of the camera
by clicking the number buttons. To configure the
preset positions of the camera, please refer to the user
manual of the camera.
31
Note:
1. Starting and stopping manual recording will not influent scheduled or alarm
recording. They are independent processes.
2. The default path for storing snapshots is the “Snapshot” folder under My
Documents in your computer.
3. If the snapshot time is inconsistent with the actual time that the snapshot is
taken, it is caused by the network environment but not a system error.
4. Click the event notification icon to view the event details, enable or disable the
alert sound or clear the event logs.
5. When the digital zoom function is enabled on multiple cameras, the zooming
function will be affected if your computer performance is not high enough.
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3.2.1 Live Video Window
If the camera is properly configured, you can see the current video from the remote
network camera within live video window.
If your camera supports pan and tilt functions, you can click on the video window
directly to adjust the viewing angle. If the camera supports zooming, you can use
a wheel mouse to adjust the zooming distance by scrolling the wheel. These
operations depend on the camera model. Please refer to the user manual of your
camera for further information.
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Camera Status
The camera status is indicated by the icons shown below:
Icon Camera Status
Scheduled or continuous recording in process
This camera support audio function
This camera support PT function
Manual recording is enabled
Alarm input 1 of the camera is triggered and recording is in process
Alarm input 2 of the camera is triggered and recording is in process
Recording for motion detection is in process
Connection Message
When NVR fails to display a camera, a message will be shown within the live video
window. The following messages may be shown:
zConnecting
If the network camera is located in remote network or Internet, it may take
some time to establish connection to the camera.
zDisconnected
Cannot connect to the network camera. Please check the network connection
of your computer and the availability of the network camera. If the camera is
in Internet, the port for the camera must be open on your router or gateway.
zNo Permission
This message is shown when a user without access right to view this camera.
Please logout the system and login as a user with access right to the camera.
zServer Error
Please check the camera settings or try to update camer a's firmw are to newer
version. Contact technical support if the problem is not fixed after checking.
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3.2.2 Display Mode
By changing display mode, you can easily adjust the visual effects when viewing
video of single or multiple cameras.
Single channel
Picture-in-Picture
mode. Can
4-channel (quad)
configure advanced
settings
Adjust window size
Sequential mode.
Can set time
interval.
Full screen
3.2.3 PTZ Camera Control Panel
PTZ stands for Pan/ Tilt/ Zoom camera control. You can do PTZ control on the
selected camera. These functions are available depending on the camera model;
please refer to the user manual of the camera.
Zoom out: Increase
the field of vision
Adjust PTZ angle
of the camera
Focus control of the
PTZ camera
Select PTZ
camera preset
positions
Zoom in: Decrease
the field of vision
35
Chapter 4 Playback Video Files
To playback recording video of NVR is very easy to use. NVR provides an intuitive
web interface to search and play recording files, no extra software installation is
necessary. In addition, you can use network file services to access the recorded
video files directly.
4.1 Use Web Playback Interface
1. Click the playback button on the monitoring page.
2. The following page will be shown. T o return to the monitoring page, click
To enter the system administration page, click
.
.
Note: If you do not have access authority of the cameras, you will not be able to get
the recording file list and play the video recordings of the cameras. Please refer
to Chapter 5.5
36
for access right configuration.
z Play the Video Files
1. Click "Add files"
.
2. Browse and select the files to play.
3. The playlist will be shown. Click "Play"
to start playing.
37
z Connect to Server for Playback
1. Click "Play by Time"
.
2. The following dialog will be displayed.
i. Configure servers:
a. Add: Add a server.
b. Modify: Modify a server.
c. Remove: Remove a serv er.
d. Auto: Auto-search servers.
e. Default settings: Enter the default user name and password for
all newly added servers.
ii. Select the camera, recording type, the start and end time when the
video is recorded, and click "OK".
Hint: The regular recording data are shown in white. The alarm
recordings are highlighted in red on the playlist.
3. Click "Play"
to start playing.
38
z Quad-view Playback
Quad-view playback allows you to find the video more quickly . You can check
the video of four different cameras or time periods simultaneously. NVR
provides the Express Quad View Playback for your convenience. You can
either divide the selected time equally into four playback views or load four
consecutive cameras to play.
Express Quad View Playback: Divide the selected time equally into
four playback views
Select only one camera, and check the option "Divide the selected time period
equally into all the playback windows to play". Click "OK".
39
40
Express Quad View Playback
Play the video files recorded by four IP cameras simultaneously.
41
4.2 Access Recordings via Network File Service
NVR provides the following three network file services for users to access the
recorded video files on NVR:
z Windows Network Neighborhood (SMB/CIFS)
z Web File Manager (HTTP)
z FTP Server (FTP)
Note: T o access the video files directly via these protocols, you are required to enter
user name and password with administrator privileges.
4.2.1 Windows Network Neighborhood (SMB/CIFS)
You can acc ess recorded files through SMB/CIFS protocol, which is popularly used in
Windows system. You can connect to the recording folder by either:
z In Web Playback Interface, click
z In Windows XP, run “\\NVR_IP \
Start menu, click Run, then enter and run “\\192.168.1.201\” if the IP address
of your NVR is 192.168.1.201.
button.
” from Start menu. For example, from the
42
4.2.2 Web File Manager (HTTP)
You can access recorded files from web browser by:
zIn Web Playback Interface, click
.
4.2.3 FTP Server (FTP)
You can access recorded files through FTP protocol by either:
zIn Web Playback Interface, click
.
zIn Windows Internet Explorer, enter the following address
“ftp://username:password@NVR_ip_address/
” to connect. For example,
enter “ftp://administrator:admin@192.168.1.201/” if the IP address of your
NVR is 192.168.1.201.
43
Chapter 5 System Administration
To login NVR system configuration page, please login the monitoring page as an
administrator and click
.
The System Administration home page will be open as below:
44
If the system is not configured yet, the Quick Conf iguration page will be open to
guide you through the setup steps first.
If there are questions, click on the help button
The functions of the buttons are described below:
Return to monitoring page
Playback recorded video
View On-line help
Log out
on the top right hand corner.
45
5.1 Quick Configuration
Please follow the instructions on the web page to configure NVR.
Note: All changes to the settings will be effective only when the last step is applied.
Step 1. Enter the server name.
Step 2. Change the administrator password or select to use the original password.
Step 3. Enter the date, time, and time zone of the server.
46
Step 4. Enter the IP address, subnet mask and default gateway of the server.
Step 5. Select the disk configur ation to initialize the disk volume for the first time
configuration. All data on the disk(s) will be delet ed.
47
Step 6. Initialize IP camera setting.
You can add up to 4 cameras in camera setting. Select the camera model; enter
the camera name and IP address of the camera, and the user name and password
to login the camera. You can also enable or disable recording on each camer a, test
connection to the cameras and then click Save to apply the changes.
Click Search to search for the IP cameras in the local network. Select a channel for
the camera and click Add to add the camera. By using the search function, the
camera model and the IP address are filled in automatically. Click Close to close
the search results.
48
After completing the settings, click Start to apply the changes and initialize the
system.
Congratulations! Quick configuration is completed and you can start to use NVR.
Click Start Monitoring to view the live video from the cameras or click Close to
return to the system administration home page.
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5.2 System Settings
You can configure basic system settings including server name, date & time, and
view the system settings.
5.2.1 Server Name
Enter the name of NVR. The server name can be 14 characters long at maximum,
which supports alphabets, numbers, and hyphen (-). The server does not accept
names with space or names in pure number. The following characters are not
supported.
. ; : " < > * + = \ | ? , [ ] /
50
5.2.2 Date & Time
Set the date, time, and time zone according to your location. If the settings are
incorrect, the following problems may occur:
z When playback the recorded video files, the display time will be incorrect.
z The time of event log displayed will be inconsistent with the actual time when
an action occurs.
Synchronize with an Internet time server automatically
You ca n enable this opti on to update the date and time of the system automatically
with specified NTP (Network Time Protocol) server . Enter the IP address or domain
name of the NTP server, e.g. time.nist.gov, time.windows.com. Then enter the
time interval for adjusting the time.
Note: The first time you enable NTP server, it may take several minutes for time
synchronization before the time is correctly adjusted.
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5.2.3 View System Settings
You can view all current system settings, e.g. server name, on this page.
52
5.3 Network Settings
You can configure WAN and LAN settings, DDNS service, file service, host access
control and view network settings in this section.
5.3.1 TCP/IP Configuration
You can select one of the following two metho ds to configure the T CP/IP settings of
NVR.
zObtain IP address settings automatically via DHCP
If your network supports DHCP, NVR will use DHCP protocol t o retrieve the IP
address and related information automatically.
zUse static IP address
To use fixed IP address for network connection, enter fixed IP address, subnet
mask, and default gateway.
z Primary DNS Server
Enter the IP address of primary DNS server that pro vides DNS service for NVR
in external network.
zSecondary DNS Server
Enter the IP address of secondary DNS server that provides DNS service for
NVR in external network.
Note: Maximum T r ansmission Unit (MTU ) refers to the size (in bytes) of the largest
packet that a given layer of a communications protocol can transmit.
53
5.3.2 DDNS (Dynamic Domain Name) Service
DDNS service enables users to connect NVR via domain name directly . There is no
need to know the real IP address of the server. To enable DDNS service, you have
to register a DDNS account from a DDNS provider. Please refer to Appendix C
Note: NVR currently supports the DDNS service provided by:
1. DynDNS (http://www.dyndns.org/
2. ipcam.jp
)
.
54
5.3.3 File Services
You can enable SMB/ CIFS file service, W eb File Manager and FTP service to access
the recorded video files. These settings are enabled by default.
If your NVR is installed behind the router, you could enable FTP port mapping, so
that users from external network can access NVR via FTP (please refer to Appendix
F).
Passive FTP Port Range
You can use the default port range (55536-56559) or define a port range larger than
1023. When using this function, please make sure you have opened the configured
port range on your router or firewall.
Respond with external IP address for passive FTP connection request
When passive FTP connection is in use and the NVR is configured under a router, if
the remote computer cannot connect to the NVR via WAN, you can enable this
function. By enabling this function, the FTP servi ce replies the manually specified IP
address or automatically detects the external IP address so that the remote
computer can connect to the NVR successfully.
55
5.3.4 Protocol Management
To assign a specific port for accessing NVR via the web browser, please enable the
option “Specify HTTP port number” and enter the port number. The default setting is
80.
RTP (Real-time Transfer Protocol) is a standardized packet format for delivering
real-time audio and video data of network cameras over the Inte rnet. The real-time
data transfer is monitored and controll ed by R TP (al so R TCP). The default setting is
6100-6199. If your network cameras use different R TP ports, please enable “Specify
RTP port range” and enter the port numbers.
Note: Make sure you have opened the ports you set on the router or firewall to
ensure normal monitoring and recording.
56
5.3.5 View Network Settings
You can view current network settings and status of NVR in this section.
57
5.4 Device Configuration
You can configure SATA disk, USB disk, and UPS settings in this section.
5.4.1 SATA Disk
This page shows the model, size and current status of the disk(s) i nstalled on NVR.
You ca n format and check disks, and scan bad blocks on the disks. When the SATA
disks are formatted, NVR will create the following default share folders:
z record_nvr: The folder for saving regular recording files
z record_nvr_alarm: The folder for alarm recording
58
You can create the disk volume of the following type:
z Single Disk Volume
Each disk will be used as a standalone disk. However, if a disk is damaged, all
data will be lost.
Note: If there is only one hard disk, please install it in the tray of HDD1.
zRAID 1 Mirroring Disk Volume
RAID 1 (mirroring disk) protects your data by automatically backing up the
contents of one drive onto the second drive of a mirrored pair. This protects
your data if one of the drives fails. Unfortunately, the storing capacity is equal
to a single drive, as the second drive is used to automatically back up the first.
Mirroring Disk is suitable for personal or corporate use to store important data.
zRAID 0 Striping Disk Volume
RAID 0 (striping disk) combines 2 or more drives into one larger disk. It offers
the fastest disk access but it does not have any protection of your data if the
striped array fails. The disk capacity equals the number of drives in the array
times the size of the smallest drive. Striping disk is usually used to maximize
your disk capacity or for fast disk access but not for storing important data.
zLinear Disk Volume
You can combine two or more disks into one larger disk. During file saving,
the file will be saved on physical disks sequentially but does not have a disk
failure file protection function. The overall capacity of linear disk is the sum of
all disks. Linear disk is generally used for storing large data and is not
appropriate to use for file protection of sensitive data.
59
5.4.2 USB Disk
NVR supports USB disks for backup storage. Connect the USB device to the USB
port of the server , when the device is successfully detected, the details will be shown
on this page.
60
5.4.3 UPS
If there is UPS, you can enable UPS support. If the AC power is abnormal, the
system will shut down according to the settings. If the time has not reached and
the power of the UPS is not sufficient, the system will shut down immediately to
protect the server.
* It is recommended to connect UPS to one of the USB ports at the back of server.
zEnable UPS Support
Check this option to enable UPS support. Y ou can configure the time when the
system should shut down when AC power status is abnormal. In general, UPS
can supply power for 5-10 minutes when AC power is down depending on the
maximum load and number of connected devices of the UPS.
zUPS Model
Select the UPS model on the list. If your UPS is not available on the list, please
contact the distributor or the technical support of QNAP.
zIP Address of UPS
If you select “APC UPS with SNMP Management” , please enter the IP address of
the UPS.
Note: It is recommended to use APC Smart-UPS 700+ APC Network
Management Card.
61
5.5 User Management
The server can be accessed by multiple users. For easier management and better
control of users’ access right, you have to organize users, user groups and their
access right control.
Note: The server supports up to 32 users (including system default users). You
can create new users when necessary.
There are two types of users:
A. Administr a tors
By default, administrator has access to system administration and cannot be
deleted. Newly created user with system administration right can be deleted.
B. User
User has monitoring right only.
You can perform the following actions for user management:
1. Create user
2. Edit user
3. Delete user
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5.5.1 Create user
User Name
The user name cannot be pure number. It must not exceed 32 characters. It is
case-insensitive and supports double-byte characters, such as Chinese, Japanese,
and Korean except:
" / \ [ ] : ; | = , + * ? < > ` '
Password
The password is case-sensitive and can be 16 characters long at maximum. It is
recommended to use a password of at least 6 characters.
Enable this user to perform system administration
Assign administration right to the user.
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5.5.2 Edit User
Select a user on the list and click Edit. You can change the password, assign
system administration and camera access co ntrol. However , the user name canno t
be changed.
5.5.3 Delete User
To delete a user, select a user on the list and click Delete.
Click OK to confirm.
Note: System administrator cannot be deleted.
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5.6 Camera Settings
You can configure network camera, recording, schedule, alarm, and advanced
settings.
5.6.1 Camera Configuration
Please follow the steps below to configure the network cameras.
1. Select a camera number (1, 2, 3, and 4).
2. Select a camera model.
3. Enter the camera name.
4. Enter the IP address or domain name of the camera.
5. Enter the user name and password to login the camera.
6. Enable recording on the camera.
7. Click Apply to save the settings.
Note:
1. For detailed supported camera list, please refer to Appendix E
2. All the settings will not take effect until you click Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute)
and then restart.
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.
5.6.2 Recording Settings
Select a camera on the list and configure the recording resolution, frame rate, and
quality. You can also enable manual recording. Click Apply to save the settings.
1. Resolution: Select the recording resolution.
2. Frame rate: Adjust the frame r ate for recording. Note that the frame rate of
the camera may be affected by the traffic of the network.
3. Quality: Select the image quality for recording. Higher quality consumes
more disk space.
4. (Option) Audio recording: To enable audio recording, click Enable audio
recording on this camera.
5. Estimated storage space for recording: The number of estimated storage
space for recording is only for reference. The actual space consumed depends
on the network environment and camera performance.
6. Manual recording: To allow manual activation and deactivation of manual
recording function on monitoring page, enable this option.
Note:
1. Starting and stopping manual recording will not influent scheduled or alarm
recording tasks. They are independent processes.
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2. All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute)
and then restart.
5.6.3 Schedule Settings
You ca n select continuo us recording or sche duled recording. The default setting is
continuous recording. To set up a recording schedule, please select a camera
number on the list. Then select the date and time and click Add. Click Apply to
add the setting for the camera or click Apply to all c amera s to apply to setti ng to
all cameras. To delete a schedule, click Remove on the schedule list.
Note:
1. You can add up to 15 schedules.
2. All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute)
and then restart.
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5.6.4 Alarm Settings
You can enable alarm recording of the cameras. Recording will be triggered by
alarm input of the camera or motion detected by the camera.
When you enable the option “Activate alarm recording only on selected schedule”,
alarm recording will be activated only when alarm input is triggered or motion is
detected within the preset schedule. Y ou could test the camer a setti ng by clicking
Test. Click Apply to add the se tting for the camera or click Apply to all cameras
to apply to setting to all cameras.
Note: All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute) and
then restart.
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5.6.5 Advanced Settings
You can configure advanced recording settings in this section.
zMaximum period for each recording file: Configure the maximum length of
each recording file (maximum 15 min).
zWhen the available storage is less than …GB: Select the action to take
when the available storage is less than the preset level. You can select to
overwrite the oldest recordings or stop writing new recordings.
zKeep alarm recordings for at least …day(s): Specify the number of days
that alarm recordings will be retained. Th is will prevent the recording files
from being overwritten when the free storage space is insufficient.
zRemove recordings after …day(s): Enter the number of calendar days for
NVR to keep the recording files.
Please make sure your storage capacity is enough for saving the data for the
number of calendar days you set. When recording data has reached the
expiry date, expired video files will be deleted. For example, if you set to
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delete recording data after 7 calendar days, on the 8th day, files recorded on
the first day of each camera will be deleted so that NV R can start to sa ve data
of the 8th day.
z Pre/Post Alarm Recordings
Start recording video…second(s) before the event occurs: Enter
the number of seconds to start recording before an event occurs.
Stop video recording…second(s) after the event ends: Enter the
number of seconds to stop recording after an event ends.
The maximum number of seconds for the above settings is 300, i.e. 5 minutes.
Note: All the settings will not take effect until you click the Apply button. When
applying changes, recording operation will stop for a while (maximum 1 minute) and
then restart.
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5.7 System Tools
System Tools enable you to optimize the system maintenance and management.
You can set alert notification, restart or shut down the server, configure hardware
settings, system update, back up/ restore/ reset settings, set E-map and do ping
test.
5.7.1 Alert Notification
Enter the e-mail address of the administrator and the IP address of the SMTP server.
In case of warning or malfunction, e.g. power outage, a drive is unplugged, an
e-mail will be sent to the administrator automatically . Y ou can go to Event Logs to
check the details of all errors and warnings.
Note: It is recommended to send a test e-mail to make sure you can receive the
alert mails.
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5.7.2 Restart/ Shut Down
Follow the steps below to restart or shut down the server.
1. Enter the administration page and select Restart/ Shutdown in System
Tools.
2. Click Restart to reboot the server or Shut Down to turn off the server.
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5.7.3 Hardware Settings
You can enable or disable the hardware functions of the server.
z Enable configuration reset switch
By enabling this option, you can press the reset button for 5 seconds to reset
the administrator password and system settings to default.
Note: The configuration reset switch is enabled by default. When this option
is disabled, please make sure you have kept your password safely . Otherwise,
the server cannot be reset anymore if the password is lost.
zEnable hard disk standby mode
When this function is enabled, hard disk will go to standby mode if there is no
access within the specified period.
zAuto power on when power resumes after power loss
When this function is enabled, the server will turn on aut omatically when the
power resumes after power loss.
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zEnable front video backup button
NVR supports direct copy of recording data on the server to the connected USB
device via the USB port. You can set the number of days that the video is
recorded to copy to the device.
To use this function, please follow the steps below:
1. Set the number of days that the latest recordings should be backed up . If
3 days are entered, the recordings of today , ye sterday and the day before
yesterday will be backed up.
2. Connect a USB storage device, e.g. USB disk drive to the front USB port of
NVR.
Press the Backup button on NVR. The recording data on NVR will start to
be copied to the USB device instantly. If the USB device is recognized,
the USB LED glows in blue. The USB LED will blink in blue when the data
is being copied. The LED will beco me blue again when data copy is
finished. You can then safely remove the device.
One Touch Auto
Video Backup
USB 2.0
Note: Video backup function supports only USB device of 10GB storage
capacity or above.
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5.7.4 System Update
Before updating system firmware, please make sure the product model and
firmware version are correct. Follow the steps below to update firmware:
1. Download the release notes of the same version as the firmware from QNAP
Security website http://www.qnapsecurity.com/
. Read the release notes
carefully to make sure you need to upgrade the firmware.
2. Before upgrading system firmware, back up all disk data on the server to avoid
any potential data loss during system update.
3. Click the [Browse…] button to select the correct firmware image for system
update. Click Update System to update the firmware.
System update may take several minutes to complete depending on the network
connection status. Please wait patiently . The system will inform you when system
update is completed.
When performing system update, please make sure the power supply is at steady
state. Failed to do so may cause the system unable to start up.
Note: If the system is running properly, you do not need to update the firmware.
QNAP is not responsible for any forms of data loss caused by improper or illegal
system update.
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5.7.5 Backup/ Restore/ Reset Settings
zTo backup all settings, including user accounts, server name and network
configuration etc., click Backup and select to open or save the setting file.
zTo restore all settings, click Browse… to select a previously saved setting file
and click Restore to confirm.
zTo reset all settings to default, click Reset. All data on the disk(s) will be
deleted.
5.7.6 E-map
You can upload an E-map to NVR to illustrate the location of the cameras.
1. To upload an E-map, click Browse… and select the E-map file. Then click
Upload.
2. You can change the caption for the E-map and click Apply.
3. After uploading the E-map, click Test to view the map.
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5.7.7 Ping Test
To test the connection to a specific IP address, enter the IP address and click Test.
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5.8 Logs & Statistics
5.8.1 Event Logs
The server can store thousands of recent event logs, including warning, error, and
information messages. In case of system malfunction, event logs (only in English)
can be retrieved to analyze system problems.
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5.8.2 System Information
This page shows the current system status for diagnosis.
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Chapter 6 System Maintenance
This section provides a general overview on system maintenance.
6.1 Reset Administrator Password and Network Settings
T o reset the administrator password and network settings, press the reset button of
the server for five seconds. A beep sound will be heard.
After resetting the system, you can login th e server with the default user name and
password:
Default user name: administrator
Password: admin
Note: To reset the system by the reset button, the option “Enable configuration
reset switch” in Hardware Settings must be activated.
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6.2 Power Outage or Abnormal Shutdown
In case of power outage or improper shutdown of the server , the server will resume
to the state before it is shut down. If your server does not function properly after
restart, please do the following:
1. If the system configuration is lost, configure the system again.
2. In the event of abnormal operation of the server, contact customer service for
technical support.
To avoid the above situations, please back up your data periodically and make sure
you have done the following:
zFollow the instructions described in Chapter 5.7.2
server.
zIf there is an anticipated power outage, back up all important data and turn off
the server properly until power supply is resumed.
to restart or shut down the
6.3 Mirrored Disk Hot Swapping
NVR supports hot swapping. When a hard disk of RAID-1 mirroring disk volume
fails, the failed disk can be replaced by a new one immediately without shutting
down the system, and the recording data can be reserved. However, if the hard
disks are working properly and recording is in process, do not hot swap the disks to
avoid damage to the disks or recording files.
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Chapter 7 Troubleshooting
1. The monitoring screen did not display.
Please check the following:
A. Check if you have installed ActiveX when logging in the monitoring page.
Set the security level to “Medium” or lower in Int ernet Options of IE
browser.
B. Make sure NVR is turned on and the network is correctly connected.
C. The IP address of NVR does not conflict with other devices in the same
subnet.
D. Check the IP address settings of NVR and your computer. Make sure they
are in the same subnet.
2. In the monitoring page, unable to view live video on one of the
cameras.
Please check the following:
A. The IP address, name, and password entered in the camera configuration
page are correct. Y ou can use the Test function to v erify the connection.
B. When the PC and the network camera are in the same subnet, while NVR
is in another one, you cannot view the monitoring screen from the PC.
You can solve the problems by the following methods:
Method 1: Enter the IP address of the network camera as the WAN IP in
NVR.
Method 2: Configure the router to allow internal access to the public IP
address and the mapped ports of the network cameras.
3. I cannot login the administration page.
Please check if you have the administrator authority . Only administrators are
allowed to login NVR.
4.The live video is not clear or smooth sometimes.
A. The image quality may be restricted and interfered by the actual network
traffic.
B. When there are multiple accesses to the camera or the NVR server, the
image quality will be reduced. And it is recommended to have three
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simultaneous connections to the monitoring page at maximum. For
better recording performance, please do not open too many IE browsers
to view the live video.
C. The same camera may be shared by multiple NVRs for recording at the
same time. Please use dedicated cameras.
5.The alarm recording does not function.
A. Please login the administration page and go to Camera Settings-Alarm
Settings. Make sure alarm recording is enabled for the camera.
B. If NVR is installed behind a router while the network camera is not, alarm
recording will not work.
C. When alarm recording is enabled, make sure you have configured the
number of days that alarm recordings will be retained in Camera
Settings-Advanced Settings. Otherwise, the recordings may be
overwritten.
6. The estimated storage space for recording displayed in Recording
Settings page is different from the actual value.
This estimated value is for reference only. The actual disk space may vary
according to the image contents, network environment, and the performance
of the cameras.
7.The E-map cannot be displayed correctly.
Please check the file format. NVR supports E-map in JPEG only.
8.I cannot find my NVR in Finder.
A. Check if NVR is turned on.
B. Check the network connection of the computer and NVR.
C. Refresh Finder and check the IP address of NVR. Make sure you have
turned off all firewall software on your computer.
9.The changes to the system configurations cannot take effect.
After changing the settings in administration page, click the Apply button to
apply the changes.
10. The monitoring page cannot be fully displayed in Internet Explorer.
If you are using the zooming function of Internet Explorer 7, the page may not
be displayed properly. Please click F5 to refresh the page.
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11.I cannot use the SMB, FTP, and Web File Manager of NVR.
A. Please go to Network Settings-File Services page and check if these three
functions are enabled.
B. When NVR is installed behind a router and the access to NVR is outside the
router, you will not be able to use SMB and FTP services. Please refer
to Appendix F
for details.
12.The server takes too long to restart.
When the server has been restarting for more than 5 minutes, please turn off
the power and turn on the server again. If the problem persists, please
contact the technical support.
13. How to enlarge my storage capacity by eSATA in NVR-101?
Warning: After the following setting, your original disk would be formatted. T o
backup current video recordings, please refer to Chapter 5.7.3
for front video
backup button details.
A. Connect an eSATA disk to the eSATA port.
B. Go to Device Configuration in system administration page.
C. You can cre ate the following disk v olumes: RAID 1 Mirroring Disk V olume,
RAID 0 Striping Disk Volume or Linear Disk Volume.
Note: Your eSATA disk will be shown as drive 2.
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Appendix A Hard Disk Compatibility List
This product works with 3.5" SA T A hard disk drives from major hard disk brands. F or
the HDD compatibility list, please visit http://www.qnapsecurity.com
Note: QNAP disclaims any responsibility for product damage/ malfunction or
data loss/ recovery due to misuse or improper installation of hard disks in any
occasions for any reasons.
/.
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Appendix B LE D Indication
NVR provides LED indicators for you to indicate system status and informat ion
easily.
1. USB Status
2. System Status
3. HDD
4. eSATA HDD
5. LAN
6. Power
When the system is turned on, you will see the following LED indication:
1. The power LED will become blue; the system LED will blink in red.
2. A few seconds later, you will hear a short beep sound, and the system LED wi ll
blink in green.
3. Wait for about one minute. You will hear another beep sound. The system
has started.
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LED Display & System Status Overview
LED LED Display & System Status
Power Blue: Power is on
LAN Blink in orange when accessing network
HDD1/eSATA
Blink in orange when accessing the disk(s)
Green: System is started and ready
Blink in green: No hard disk is detected.
System Status
alternatively: Hard disk not initialized
Blink in red: Bad blocks are found in hard disk
Blink in red: Disk full
Blue: You can press the backup button to back up video.
Blink in green for 5 seconds, then blink in green and red
USB Status
Blink in blue: Backing up video
Other Status
Action LED In Process Finished
Power Blink in blue Blue
Update firmware
System Status
Blink in green and
red alternatively
Power Blink in blue Off
System shut down
System Status
Off with a short
beep
HDD standby mode System Status Off
RAID 1 degraded mode System Status
Red
(long beep twice)
Green
(long beep thrice)
Off
Off
RAID 1 rebuilding System Status
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Blink in red (long
beep twice)
Green
Appendix C Dynamic Domain Name Registration
NVR supports DDNS service provided by DynDNS. You can go to DynDNS
website http://www.dyndns.org/
Configure and activate DDNS service to enable the Internet users to access your
NVR via this dynamic domain name. When the ISP assigns a new WAN IP address,
NVR will update the new address to the DynDNS server automatically.
to register a dynamic domain name.
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Registration Procedure
Please follow the steps below to register a dynamic domain name. This guide is fo r
reference only. If there are any changes, please refer to the instructions or
documents on the web site.
1. Open the browser and connect to http://www.dyndns.com/Account to begin registration.
. Click Create
89
2. Enter the user name, email address, and password to create an account for
DDNS service. Please verify your email address to receive the confirmation
message from the server.
3. Select to accept the terms of service.
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4. Configure the mailing lists if necessary. Then click Create Account.
5. When your account is successfully created, a confirmation message will be sent
to your e-mail address. Please follow the instructions in the e-mail to activate
your account within 48 hours. When you have finished the confirmation
process, you can apply for your own dynamic domain name. Please refer to
the website of the DDNS provider for more information.
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Appendix D Product Specifications
Software Specification
Video
Display Mode Single, quad, Picture-in-Picture, Sequen tial mode
Recording Cameras Up to 4
Compression Format Motion-JPEG/ MPEG-4 (depend on IP Camera)
Video Setting Resolution, Quality, Frame Rate
E-map Upload E-map
File Format AVI (Recordings can be played by Windows Media Player)
Playback Mode Play, pause, stop, fast forward, full screen display
Video Search Search by date, time
Video Player Immediate playback by default video player
Download Click to download recorded files from web page
Disk Mode Single, RAID 0, RAID 1, Linear
Capacity
Services Web File Manager, FTP, SMB/CIFS
Operation System Linux embedded, free from PC crash and virus attack
User Management
Alert Notification E-mail, buzzer, event logs
UPS Support APC (USB type UPS)
Event Log Detailed record of all events
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The right to monitor and playback each camera can be
separately defined for each individual user (up to 32 users)
r
Client PC Requirement
CPU Pentium 4 CPU 2 GHz or higher
Memory 512 MB or above
Operation System Windows XP/ Vista (32 bit)
Browser Internet Explorer 6.0 or later
Network Interface 10/100 Mbps or above
View Resolution Suggest 1024 X 768 pixel or above
Language Support
English/ French/ German/ Italian/ Japanese/ Spanish / Simplified Chinese/
Traditional Chinese/ Danish/ Dutch/ Finnish/ Korean/ Norwegian/ Polish/
Portuguese/ Russian/ Swedish
Certification
CE , FCC , VCCI, BSMI
Hardware Specification
Support 1 x 3.5" SATA I/II HDD, up to 1TB or above,
HDD
LAN Port 1 x Gigabit RJ-45 Ethernet port
LED Indicators Power, USB status, System status, LAN, hard disk
USB
Buttons USB auto-video backup button, power button, reset button
Form Factor Port able desktop
Dimensions 218.4(D) x 60(W) x 165.5 (H) mm
Weight
Temperature 0~35°C
Humidity 0%~85% R.H.
Power Supply Input: 100-240V AC, 50/60Hz, Output: 12V DC, 3A
Secure Design
*Designs and specifications are subject to change without notice. Please contact
expandable to 2TB via eSATA
(the standard system is shipped without HDD)
3 x USB; for USB storage device for one touch auto-video
backup and UPS device
Net weight: 0.71 Kg (without HDD)
Gross weight: 1.57 Kg (without HDD)
K-Lock security slot for theft prevention; power cord hook fo
kicking-off prevention
*For the information of supported camera models, please visit QNAP Security
website at http://www.qnapsecurity.com/
.
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Appendix F Configuration Examples
Environment 1: NVR, IP Camera and monitoring PC are all in the same
network
Network Surveillance Installation for SOHO and SMB
IP Address
NVR 192.168.1.1
PC 192.168.1.100
Camera 1 192.168.1.101
Camera 2 192.168.1.102
Camera 3 192.168.1.103
In the example, just add the camera to NVR by entering the cameras’ IP address.
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Environment 2: NVR and IP camera are installed behind the router, while
the monitoring PC is located remotely
IP Address Mapped port in router
NVR 192.168.1.1 8000
Camera 1 192.168.1.101 8001
Camera 2 192.168.1.102 8002
Camera 3 192.168.1.103 8003
Router public IP 219.87.144.205
PC 10.8.10.100
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In this example, to allow a remote PC to connect to NVR and the cameras, y ou need
to:
Step 1. Set up port mapping (virtual server) on the router.
From Forward to
219.87.144.205:8000 192.168.1.1:80
219.87.144.205:8001 192.168.1.101:80
219.87.144.205:8002 192.168.1.102:80
219.87.144.205:8003 192.168.1.103:80
Step 2. Add camera to NVR by entering the IP address of the camera in the “IP
Address” settings, and the public IP address of the router and the mapped ports of
the camera to the “WAN IP Address” settings.
Note: When configuring the network camera, WAN IP and LAN IP must be entered.
To open FTP (port 21) and SMB (port 445) of NVR on WAN, you have to set the
following port mapping settings:
From Forward to
219.87.144.205:21 192.168.1.1:21
219.87.144.205:139 192.168.1.1:139
219.87.144.205:445 192.168.1.1:445
After finishing the above two steps, you can acce ss NVR via W AN by entering the IP
address http://219.87.144.205:8000 in the IE browser. Then login NVR via the
correct user name and password.
If the port specified to NVR is 80, you can enter http://219.87.144.205 to access
NVR as the default port of HTTP is 80.
Note: If the router does not use a fixed IP, you wi ll need to configure DDNS on t he
router. Other configurations are the same as above.
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Environment 3: NVR and IP camera are all located remotely
IP Address
NVR 219.87.144.205
Camera 1 61.62.100.101
Camera 2 61.62.100.102
Camera 3 61.62.100.103
In this example, just add the camera to NVR by adding its IP address to the “IP
Address” settings.
Note: If there is a particular port for connecting the camera, please specify the port
in NVR configuration.
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Environment 4: NVR and IP camera are installed behind the router
IP Address
NVR 1 192.168.1.101
NVR 2 192.168.1.102
NVR 3 192.168.1.103
Router public IP 219.87.145.205
In the example, to allow a PC which is located remotely to access each NVR via FTP ,
you need to:
Step 1. Set up port mapping (virtual server) on the router
From Forward to
NVR 1 219.87.145.205:2001 192.168.1.101:21
NVR 2 219.87.145.205:2002 192.168.1.102:21
NVR 3 219.87.145.205:2003 192.168.1.103:21
You could directly connect NVR 1 via FTP by ftp://219.87.145.205:2001
You could directly connect NVR 2 via FTP by ftp://219.87.145.205:2002
You could directly connect NVR 3 via FTP by ftp://219.87.145.205:2003
Step 2. Enable FTP Port Mapping in NVR
If you want to connect each NVR via FTP by clicking
button in playback
page of each NVR, you need to enable FTP port mapping in Network Settings > File
Services > FTP Service on the system administration page and set the mapped port
number.
Mapped Port
NVR 1 2001
NVR 2 2002
NVR 3 2003
After finishing the above two steps, you can access NVR via FTP by entering the IP
address in the IE browser or clicking
button in playback page. Then login
NVR via the correct user name and password.
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