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TS-431X2
User Guide
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QNAP TS-431X2 User Guide

TS-431X2
User Guide
Document Version: 1 20/06/2017
TS-431X2 User Guide

Contents

1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
Front Panel...............................................................................................................................................6
Back Panel............................................................................................................................................... 6
Left Panel................................................................................................................................................. 7
Drive Numbering.......................................................................................................................................8
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 10
Installing Drives...................................................................................................................................... 10
Replacing Memory Modules...................................................................................................................14
QTS Installation.......................................................................................................................................... 23
Installing QTS Using Qfinder Pro........................................................................................................... 23
Installing QTS Using the Cloud Key....................................................................................................... 24
4. Basic Operations
Power Button.............................................................................................................................................. 27
Reset Button............................................................................................................................................... 27
USB One-Touch Copy Button..................................................................................................................... 27
LEDs........................................................................................................................................................... 28
Beep Alarm................................................................................................................................................. 29
5. Troubleshooting
6. Glossary
7. Notices
Limited Warranty.........................................................................................................................................33
Disclaimer................................................................................................................................................... 33
GNU Public License....................................................................................................................................33
1
FCC Notice................................................................................................................................................. 41
CE Notice....................................................................................................................................................41
SJ/T 11364-2006.........................................................................................................................................42
2
TS-431X2 User Guide

1. Preface

About This Guide

This guide provides information on the QNAP TS-431X2 NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.

Audience

This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

Document Conventions

Symbol Description
Notes provide default configuration settings and other supplementary information.
Important notes provide information on required configuration settings and other critical information.
Tips provide recommendations or alternative methods of performing a task or configuring settings.
Warnings provide information, that when ignored, may result to potential loss, injury, or even death.
Preface 3
TS-431X2 User Guide

2. Product Overview

This chapter provides basic information about the QNAP TS-431X2 NAS.

About the TS-431X2

The TS-431X2 supports four drives and comes with a built-in 10GbE SFP+ port to support 10GbE network environments. Equipped with a strong encryption engine, the TS-431X2 provides a secure and reliable quad­core NAS solution. The TS-431X2 is a cost-effective network storage solution designed for growing businesses looking for backup, restoration, private cloud, storage for virtualization, and to future-proof their IT infrastructure for 10GbE networks.

Hardware Specifications

Important
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.
Component TS-431X2
Ordering P/N • TS-431X2-2G
• TS-431X2-8G
Drive bays 4 x SATA 6Gb/s
Drive compatibility • 3.5-inch hard disk drives
• 2.5-inch hard disk drives
• 2.5-inch solid state drives
CPU
Encryption engine AES 256-bit
Memory TS-431X2-2G
Maximum memory 8 GB (1 x 8 GB)
Memory slots 1 x SODIMM DDR3
Flash memory 512 MB
10 gigabit Ethernet ports 1 x 10 Gigabit SFP+
Gigabit Ethernet ports 2 x Gigabit
USB ports • Front: 1 x USB 3.0 port
AnnapurnaLabs Alpine AL-314 quad-core ARM® Cortex-A15 1.7 GHz
• 2 GB DDR3 (1 x 2 GB)
TS-431X2-8G
• 8 GB DDR3 (1 x 8 GB)
• Rear: 2 x USB 3.0 ports
Buttons • Power
• USB One Touch Copy
• Reset
Product Overview 4
Component TS-431X2
LED indicators • Status
• LAN
• USB
• Drives 1 to 4
Security slot Kensington security slot
Form factor Tower
Dimensions (H x W x D) 169 x 160 x 219 mm
6.65 x 6.3 x 8.62 inch
Net weight 3kg (6.61 lbs)
System fans 1 x 12 cm
Power supply unit 90W AC adapter, 100-240V
Operating temperature 0 to 40˚C (32 to 104˚F)
Relative humidity • Non-condensing relative humidity: 5 to 95%
TS-431X2 User Guide
• Wet-bulb temperature: 27˚C (80.6˚F)
Note
Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.

Package Contents

Item Quantity
TS-431X2 NAS 1
AC power adapter 1
Power cord 1
Ethernet cable 2
Screws for 3.5-inch drives 16
Screws for 2.5-inch drives 12
Quick Installation Guide (QIG) 1

Components

Product Overview 5

Front Panel

TS-431X2 User Guide
No. Component No. Component
1 Status LED 6 Drive 3 LED
2 LAN LED 7 Drive 4 LED
3 USB LED 8 Power button
4 Drive 1 LED 9 USB One Touch Copy button
5 Drive 2 LED 10 USB 3.0 One Touch Copy port

Back Panel

Product Overview 6
No. Component No. Component
1 Reset button 4 USB 3.0 ports
2 10 gigabit SFP+ port 5 Power input
3 Gigabit ports 6 Kensington security slot

Left Panel

TS-431X2 User Guide
Note
The image does not include the chassis.
No. Component No. Component
1 Memory slot - -
Product Overview 7

Drive Numbering

TS-431X2 User Guide

Installation Requirements

Category Item
Environment • Room temperature: 0 to 40˚C (32 to 104˚F)
• Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface with no exposure to direct sunlight, liquids, and chemicals
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap

Setting Up the NAS

1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives. For details, see Installing 3.5-inch Hard Drives and Installing 2.5-inch Hard Drives or Solid State Drives.
3. Connect the power cord and all applicable cables.
4. Power on the NAS.
5. Install QTS.
For details, see QTS Installation.
Product Overview 8
6. Log on to QTS.
TS-431X2 User Guide
Product Overview 9
TS-431X2 User Guide

3. Installation and Configuration

This chapter provides specific hardware and firmware installation and configuration steps.

Hardware Installation

This section provides information on installing drives, memory modules, and expansion cards.

Installing Drives

The TS-431X2 is compatible with 3.5-inch and 2.5-inch hard drives, and solid state drives. All four drive bays support SSD cache acceleration.
Installing 3.5-inch Hard Drives
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove drive tray.
a. Pull the tray handle forward.
b. Pull the tray out.
3. Install a drive on the tray.
a. Place the drive so that the SATA connector is exposed.
b. Attach the screws to lock the drive to the tray.
Installation and Configuration 10
TS-431X2 User Guide
4. Load the tray into the bay.
a. Slide the drive tray into the drive bay.
b. Push in the handle.
5. Power on the NAS.
Installation and Configuration 11
Installing 2.5-inch Hard Drives or Solid State Drives
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove drive tray.
a. Pull the tray handle forward.
b. Pull the tray out.
TS-431X2 User Guide
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws to lock the drive to the tray.
Installation and Configuration 12
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