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Qnap TR-004, TR-002 User Manual

External RAID
Enclosure
TR-002 TR-004
User Guide
Document Version: 1 25/02/2019
QNAP External RAID Enclosure User Guide

Contents

1. Preface
2. Product Overview
About QNAP External RAID Enclosures.......................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 5
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................7
Drive Numbering.......................................................................................................................................8
Installation Requirements............................................................................................................................. 9
Setting Up the RAID Enclosure.................................................................................................................... 9
3. Hardware Installation
Drive Installation..........................................................................................................................................11
Installing 3.5-inch Drives on 3.5-inch Trays............................................................................................11
Installing 2.5-inch Drives on 3.5-inch Trays............................................................................................14
Connecting the RAID Enclosure to a NAS..................................................................................................18
Connecting the RAID Enclosure to a Computer......................................................................................... 19
Attaching the USB Cable Clip.....................................................................................................................20
Removing a USB Cable from the USB Cable Clip......................................................................................22
4. RAID Configuration
Storage Modes and Platform Support.................................................................................................... 26
Configuring RAID Settings Using the Mode Switch................................................................................27
5. Basic Operations
6. Troubleshooting
Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the RAID Enclosure........31
Hot-swapping Failed Drives........................................................................................................................31
Support and Other Resources.................................................................................................................... 32
7. Glossary
QTS.............................................................................................................................................................33
QNAP External RAID Manager...................................................................................................................33
Storage & Snapshots..................................................................................................................................33
1
8. Notices
2
QNAP External RAID Enclosure User Guide

1. Preface

About This Guide

This guide provides information on the QNAP TR-002 and TR-004 external RAID enclosures and step-by­step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.

Audience

This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

Document Conventions

Symbol Description
Notes provide default configuration settings and other supplementary information.
Important notes provide information on required configuration settings and other critical information.
Tips provide recommendations or alternative methods of performing tasks or configuring settings.
Warnings provide information that, when ignored, may result in potential loss, injury, or even death.
Preface 3
QNAP External RAID Enclosure User Guide

2. Product Overview

This chapter provides basic information about the QNAP TR-002 and TR-004 external RAID enclosures.

About QNAP External RAID Enclosures

QNAP external RAID enclosures are designed to increase the capacity and utility of your NAS or computer. They provide RAID, JBOD, and port multiplier support for added compatibility and security across multiple platforms. The TR-002 and TR-004 feature a mode switch for easy and accessible RAID configuration, and their USB Type-C ports ensure quick and efficient data transfer.

Hardware Specifications

Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP­authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications. For details, see the QNAP Warranty Terms and Conditions.
Component TR-002 TR-004
Ordering Information
Ordering P/N TR-002 TR-004
Storage
Drive bays 2 x 3.5-inch SATA 6 Gbps 4 x 3.5-inch SATA 3 Gbps
Note
The TR-004 is compatible with SATA 6 Gbps drives.
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Drive tray type Key lock
Hot-swapping Yes
External I/O Ports & Expansion Slots
USB ports 1 x USB 3.1 Gen 2 (10 Gbps) Type-C 1 x USB 3.0 Type-C
Important
This port is only for connecting the RAID enclosure to a NAS or computer.
Interface
Buttons • Eject
• Set
• USB One Touch Copy
Product Overview 4
QNAP External RAID Enclosure User Guide
Component TR-002 TR-004
Switches • Power
Important
QNAP recommends waiting at least two seconds after powering off the RAID enclosure before powering it on again.
• Mode
Dimensions
Form factor Tower
Dimensions (H x W x D) 169 x 102 x 219 mm
(6.65 x 4.02 x 8.62 in)
169 x 160.2 x 219 mm (6.65 x 6.31 x 8.62 in)
Net weight 1.37 kg (3.02 lbs) 1.85 kg (4.08 lbs)
Others
Power supply unit 36W, 100-240V AC, 50/60 Hz 65W, 100-240V AC, 50/60 Hz
Warning
To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet.
Sound level 17.8 db(A) 18.1 db(A)
Note
The sound level was tested at a bystander position, which is within one meter of the RAID enclosure. The test device operated at low speed with the maximum number of drives installed.
Fans System: 1 x 7 cm, 12V DC smart fan System: 1 x 12 cm, 12V DC smart fan
Warning
To avoid potential injury or damage to the components, do not touch the fans while the device is connected to a power source.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.

Package Contents

Item Quantity
External RAID enclosure 1
AC power adapter 1
Power cord 1
USB Type-C to Type-A connector cable 1
Product Overview 5
Item Quantity
Drive tray keys 2
USB cable clip 1
Screws for 2.5-inch drives • TR-002: 6
• TR-004: 12
Screws for 3.5-inch drives • TR-002: 8
• TR-004: 16
Quick Installation Guide (QIG) 1

Components

Front Panel

QNAP External RAID Enclosure User Guide
TR-002
No. Component No. Component
1 Status LED 4 Drive 2 LED
2 USB LED 5 Eject button
3 Drive 1 LED 6 USB One Touch Copy button
Product Overview 6
TR-004
QNAP External RAID Enclosure User Guide
No. Component No. Component
1 Status LED 5 Drive 3 LED
2 USB LED 6 Drive 4 LED
3 Drive 1 LED 7 Eject button
4 Drive 2 LED 8 USB One Touch Copy button

Rear Panel

TR-002
Product Overview 7
TR-004
QNAP External RAID Enclosure User Guide
No. Component No. Component
1 Set button 5 Power input
2 Mode switch 6 USB cable clip slot
3 • TR-002: USB 3.1 Gen 2 Type-C port
7 Kensington security slot
• TR-004: USB 3.0 Type-C port
4 Power switch 8 System fan

Drive Numbering

TR-002
Product Overview 8
TR-004
QNAP External RAID Enclosure User Guide

Installation Requirements

Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals
Hardware and peripherals • NAS or computer
• Storage drives For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• USB connector cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap

Setting Up the RAID Enclosure

1. Place the RAID enclosure in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives. For details, see the following topics:
• Installing 3.5-inch Drives on 3.5-inch Trays
• Installing 2.5-inch Drives on 3.5-inch Trays
Product Overview 9
3. Connect the power cord.
4. Connect the RAID enclosure to your NAS or computer.
For details, see the following topics:
• Connecting the RAID Enclosure to a NAS
• Connecting the RAID Enclosure to a Computer
5. Power on the RAID enclosure.
6. Optional: Configure the RAID settings.
For details, see RAID Configuration.
QNAP External RAID Enclosure User Guide
Product Overview 10
QNAP External RAID Enclosure User Guide

3. Hardware Installation

This section provides information on installing drives, connecting the RAID enclosure to a NAS or computer, and attaching the USB cable clip.

Drive Installation

QNAP external RAID enclosures are compatible with 3.5-inch and 2.5-inch hard drives and 2.5-inch solid­state drives.

Installing 3.5-inch Drives on 3.5-inch Trays

Warning
• Installing a drive deletes all data on the drive, unless the RAID enclosure is in Individual or Software Control mode.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the RAID enclosure.
2. Remove a drive tray.
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
Important
Ensure that the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
Hardware Installation 11
QNAP External RAID Enclosure User Guide
3. Install a drive on the tray.
a. Remove the fastening panels from the sides of the tray.
b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels.
Hardware Installation 12
QNAP External RAID Enclosure User Guide
d. Optional: Attach the screws to further secure the drive.
Important
QNAP recommends attaching the screws to the drive trays during transport.
4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
Hardware Installation 13
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