Qnap TL-D800C User Manual
JBOD Enclosure
TL-D800C
User Guide
Document Version: 2
03/02/2020
TL-D800C User Guide
Contents
1. Preface
About This Guide.......................................................................................................................................... 2
Audience.......................................................................................................................................................2
Document Conventions................................................................................................................................ 2
2. Product Overview
About the TL-D800C.....................................................................................................................................3
Hardware Specifications............................................................................................................................... 3
Package Contents........................................................................................................................................ 4
Components................................................................................................................................................. 5
Front Panel...............................................................................................................................................5
Rear Panel................................................................................................................................................6
Drive Numbering.......................................................................................................................................6
Installation Requirements............................................................................................................................. 7
Setting Up the JBOD Enclosure................................................................................................................... 7
3. Hardware Installation
Drive Installation........................................................................................................................................... 8
Installing 3.5-inch Drives on 3.5-inch Trays..............................................................................................8
Installing 2.5-inch Drives on 3.5-inch Trays............................................................................................11
Connecting the JBOD Enclosure to a NAS.................................................................................................14
Connecting the JBOD Enclosure to a Computer........................................................................................ 16
Attaching the USB Cable Clip.....................................................................................................................17
Removing a USB Cable from the USB Cable Clip......................................................................................19
4. Basic Operations
LEDs........................................................................................................................................................... 21
Audio Alert.................................................................................................................................................. 21
Fan Speed Switch.......................................................................................................................................22
5. Troubleshooting
Forcing Storage & Snapshots or QNAP JBOD Manager to Recognize the JBOD Enclosure.................... 23
Hot-swapping Failed Drives........................................................................................................................23
Support and Other Resources.................................................................................................................... 24
6. Glossary
QTS.............................................................................................................................................................25
QNAP JBOD Manager................................................................................................................................25
Storage & Snapshots..................................................................................................................................25
7. Notices
Limited Warranty.........................................................................................................................................26
Disclaimer................................................................................................................................................... 26
GNU Public License....................................................................................................................................26
CE Notice....................................................................................................................................................34
FCC Notice................................................................................................................................................. 34
VCCI Notice................................................................................................................................................ 35
BSMI Notice................................................................................................................................................35
SJ/T 11364-2006.........................................................................................................................................35
1
TL-D800C User Guide
1. Preface
About This Guide
This guide provides information on the QNAP TL-D800C JBOD enclosure and step-by-step instructions on
installing the hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
Preface 2
TL-D800C User Guide
2. Product Overview
This chapter provides basic information about the QNAP TL-D800C JBOD enclosure.
About the TL-D800C
QNAP JBOD enclosures are designed to increase the capacity and utility of your NAS or computer and
provide a wide range of storage applications. Drives installed in the JBOD enclosure can be managed
independently or be configured as software RAID by the host device. The TL-D800C features a USB 3.1
Gen 2 Type-C port to ensure quick and efficient data transfer between the JBOD enclosure and the host
device. The TL-D800C is compatible with devices running on Windows®, Mac®, or Linux® operating
systems.
Hardware Specifications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAPauthorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Component TL-D800C
Ordering Information
Ordering P/N TL-D800C
Storage
Drive bays 8 x 3.5-inch SATA 6 Gbps
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Drive tray type Key lock
Hot-swapping Supported
External I/O Ports & Expansion Slots
USB ports 1 x USB 3.1 Gen 2 Type-C
Interface
Product Overview 3
Component TL-D800C
Switches • Power
Important
QNAP recommends waiting at least two seconds after
powering off the JBOD enclosure before powering it on
again.
• Fan speed
• Audio alert
Dimensions
Form factor Tower
Dimensions (H x W x D) 188.20 x 329.30 x 281.40 cm
(7.41 x 12.96 x 11.08 inches)
Net weight 6.18 kg (13.62 lbs)
Others
Power supply unit 250W, 100 - 240V AC, 50/60 Hz
TL-D800C User Guide
Warning
To reduce the risk of fire or electric shock, ensure that
you only connect the power cord to a properly grounded
electrical outlet.
Sound level 26.2 db(A)
Note
The sound level was tested at a bystander position,
which is within one meter of the NAS. The test NAS
operated at low speed with the maximum number of
drives installed.
Fans System: 2 x 12 cm, 12V DC smart fans
Warning
To avoid potential injury or damage to components, do
not touch the fans while the NAS is connected to a
power source.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Package Contents
Item Quantity
TL-D800C 1
Power cord 1
USB Type-C to USB Type-A connector cable 1
USB cable clip 1
Drive tray keys 2
Product Overview 4
Item Quantity
Screws for 3.5-inch drives 32
Screws for 2.5-inch drives 24
Quick Installation Guide (QIG) 1
Components
Front Panel
TL-D800C User Guide
No. Component No. Component
1 Drive LEDs 3 Link LED
2 Fan error LED 4 Status LED
Product Overview 5
Rear Panel
TL-D800C User Guide
No. Component No. Component
1 Power input 6 Fan speed switch
2 System fan 1 7 USB 3.1 Gen 2 Type-C port
3 System fan 2 8 USB cable clip slot
4 Kensington security slot 9 Audio alert switch
5 Power switch - -
Drive Numbering
Product Overview 6
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
Hardware and peripherals • NAS or computer
• Storage drives
Tip
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• USB connector cable
Tools • Phillips #1 or #2 screwdriver
TL-D800C User Guide
• Anti-static wrist strap
Setting Up the JBOD Enclosure
1. Place the JBOD enclosure in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
• Installing 3.5-inch Drives on 3.5-inch Trays
• Installing 2.5-inch Drives on 3.5-inch Trays
3. Connect the power cord.
4. Connect the JBOD enclosure to your NAS or computer.
For details, see the following topics:
• Connecting the JBOD Enclosure to a NAS
• Connecting the JBOD Enclosure to a Computer
5. Power on the JBOD enclosure.
Product Overview 7
TL-D800C User Guide
3. Hardware Installation
This section provides information on installing drives and connecting the JBOD enclosure to a NAS or
computer.
Drive Installation
QNAP JBOD enclosures are compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solidstate drives.
Installing 3.5-inch Drives on 3.5-inch Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
2. Remove a drive tray.
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
Important
Ensure that the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
Hardware Installation 8
TL-D800C User Guide
3. Install a drive on the tray.
a. Remove the fastening panels from the sides of the tray.
b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels.
Hardware Installation 9
TL-D800C User Guide
d. Optional: Attach the screws to further secure the drive.
Important
QNAP recommends attaching the screws to the drive trays when transporting the device.
4. Load the tray into the drive bay.
a. Insert the tray into the bay.
b. Push the handle.
Hardware Installation 10
TL-D800C User Guide
c. Optional: Lock the tray.
5. Power on the JBOD enclosure.
Note
The JBOD enclosure may take up to 30 seconds to detect the new drive.
Installing 2.5-inch Drives on 3.5-inch Trays
Warning
Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the JBOD enclosure.
Hardware Installation 11
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