QNAP TS-110, TS-112, TS-119P II, TS-120, TS-121, TS-210, TS-212, TS-219P II, TS-220, TS-221, TS-259 Pro, TS-269L, TS-410, TS-410U, TS-412, TS-412U, TS-419P II, TS-419U II, TS-420, TS-420U, TS-421, TS-421U, TS-459 Pro II, TS-459 Pro, TS-469 Pro, TS-469L, TS-509 Pro, TS-569L, TS-669L, TS-809 Pro, TS-869L, SS-439 Pro, SS-839 Pro Software User Manual (Version: 4.0)
QNAP Turbo NAS
Software User Manual
(Version: 4.0)
This m anual is applicabl e to the following Turbo NA S models: TS- 110, TS-112, TS -119P II ,
TS- 120, TS-121, TS -210, TS- 212, TS-219P II, T S-220, TS -221, TS -259 Pro+, TS -269L, TS- 410,
TS- 410U , T S-412, TS -412U, TS-419P II, TS- 419U II, TS- 420, TS-420U, TS- 421, TS-421U, TS-459
Pro II, T S- 459 Pro+, TS- 469 Pr o, TS- 469L, T S-509 Pro, TS-569L, TS -669L, TS- 809 Pr o, TS -869L,
SS-439 Pr o and SS -839 Pro.
For user manuals of other Turbo NAS models and firmware versions, please visit
http://docs.qnap.com
................................................................................................................................ 162.1.1 Hard Disk Drive Compatibility Lis t
................................................................................................................................ 492.4.1 Connecting to NAS shared folders in Windows
2.4.2 Connecting to NAS shared folders in Mac or Linux
.............................................................................................................. 602.5 Connecting t o NAS by We b Browser
................................................................................................................................ 3675.5.1 Joining NAS to Active Directory (Windows Server 2003/2008)
................................................................................................................................ 5178.1.1 Backup Server
Le g al No tice an d Dis cla imer
Regulatory Notice
8
Symbols in thi s D oc ument
6
12
Safety Information and Prec aut ions
13
5
1.1 Legal Notic e and Disclaimer
T ha nk yo u for choos ing QNAP prod uct s ! This us er manual prov ides d e ta iled instruc tions
of using the Turbo NAS (network-attached storage). Please read carefully and start t o
enjoy the powerful func t ions of the Turbo NAS!
Th e Turb o NA S is h ere after referred to as the NA S .
T his manua l prov ides the de s cription o f a ll t he f unct ions o f the Turbo NAS. The
produc t y ou purchas ed may not s upport cert ain funct ions dedica te d to s pe cific
models.
Legal Notices
All the fe ature s, fu nctio nality , a n d othe r p rod uct s p ecifica tion s a re subje ct to chang e
without p rior notice o r obligation. Inf o rmation conta ined herein is sub ject to chang e
without notic e.
QNAP and the QNAP logo are trademarks of QNAP Systems, Inc. All other brands and
produc t names referred to are trademarks of their respec t ive holders.
Further, the ® or ™ symbols are not used in the text.
D is c la im e r
Information in this do cument is provided in connection w ith QNAP® products . No lic e ns e ,
express or implied, by e sto ppe ls or otherwise, to any int e llectual property rights is
grante d by this document. Exc e pt a s provided in QNAP's te rms and condit ions of sa le f or
such products, QNAP Assumes no liability whatsoever, and QNAP disclaims any express or
implied warranty , rela ting to sale an d / or u s e of QNA P p rodu cts inclu d in g liability or
wa rranties rela ting to f itne s s f o r a p a rt icular purpose , mercha ntability , o r infringement o f
any pate nt, copyright or other inte llectual property right.
QNAP product s a re no t inte nd e d for use in medica l, life s a v ing, life s us taining, crit ical
c ontrol or safety syst ems, or in nuclear fac ility applic ations.
In no event shall QNAP Systems, Inc . (QNAP) liability exceed t he price paid for the
produc t f rom direct , indirect, s pe cial, incident a l, or co nse quential damages result ing from
t he us e o f the prod uct , its a cco mpany ing s o f twa re, o r it s d ocumenta tion. QNAP makes
no warrant y or represe ntation, e xpresse d, implied, or sta tutory, w it h respe ct to its
6
products or the conte nts o r use of this do cumenta tion a nd a ll acco mpany ing s o f twa re,
an d sp ecif ically d is claims its q uality , p erfo rmance, merchan tab ility , o r fitness for a n y
particular purpose. QNAP rese rves the right to rev ise o r update it s products , s of tw a re, or
documentation without obligation to notify any individual or entity.
Back up t he s y s te m periodica lly t o a v oid any pote ntial dat a loss . QNAP disclaims any
responsibility of all sorts of dat a loss or recovery.
Should y o u return any compone nts o f the NAS pa ckage f o r ref und o r maint enance, make
sure t he y a re carefully packed f or shipping. Any f orm of da mages due to improper
packaging will not be compensate d.
QNAP, QNAP logo, QT S, myQNAPc loud and VioStor are t radema rks or registered
trademarks of QNAP Systems, Inc. or its subsidiaries. Other names and brands may be
c laimed as the property of others.
7
1.2 Regulatory Notice
FCC Notice
QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for
details. Once the c lass of the device is determined, refer to the following c orresponding
statement.
=================================================================
FCC Class A Not ice
Th is de vice co mplies with P art 15 o f the FC C Rules. O p eration is su b ject to the fo llowing
two co n d itio ns:
1. Th is d evice may not cau se h armful in te rfere n ce.
2. This device must accept any interference received, including interference that may
ca us e unde s ired o pe ra tion.
Note: This equipment has been tested and found to comply with the limits for a Class A
digit a l dev ice, pursuant to P art 15 of the F CC Rules. Thes e limit s a re des igned to provide
reasonable protect ion against harmful interferenc e when the equipment is operated in a
c ommercial environment. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in ac cordanc e with the instruct ion
manual, may ca us e ha rmful int erfe re nce to radio communica tions . Ope ration o f this
equipment in a residential area is likely to c ause harmful interference, in whic h c ase the
user will be required to correc t t he interferenc e at his own expense.
Modific a tions: A ny modific a tions made to this dev ice that a re not a pprove d by QNAP
Systems, Inc. may void the authority granted to the user by the FCC to operate this
equipment.
FCC Class B Notic e
Th is de vice co mplies with P art 15 o f the FC C Rules. O p eration is su b ject to the fo llowing
two co n d itio ns:
1. Th is d evice may not cau se h armful in te rfere n ce.
2. This device must accept any interference received, including interference that may
ca us e unde s ired o pe ra tion.
8
Note: This equipment has been tested and found to comply with the limits for a Class B
digit a l dev ice, pursuant to P art 15 of the F CC Rules. Thes e limit s a re des igned to provide
reasonable protect ion against harmful interferenc e in a residential installation. This
equipment generates, uses, and c an radiate radio frequency energy and, if not installed
an d u se d in acco rd a n ce with the instructions, may ca u se harmful in te rfere n ce to radio
c ommunic at ions. However, there is no guarantee that interference will not oc cur in a
particular installation. If this equipment does cause harmful interference t o radio or
t e levision reception, whic h can be dete rmined by t urning the e quipment o f f a nd on, the
user is encouraged to try to correct t he interference by one or more of the following
measures:
Reo rient o r relo ca te the re ceiving an ten n a.
Inc rease the separation between the equipment and rec eiver.
Connect the equipment into an outlet on a circuit different from that to whic h the
receiver is connected.
Cons ult the de a ler or a n e xperienced radio/ telev ision technic ian for he lp.
Modific a tions: A ny modific a tions made to this dev ice that a re not a pprove d by QNAP
Systems, Inc. may void the authority granted to the user by the FCC to operate this
equipment.
9
CE NOTICE
QNAP Turbo NAS models comply with different CE compliance classes. Please refer to the
t able be low for details.
NAS Mode lsFCCCE
TS-EC1679U-RPClass AClass A
TS-EC1279U-RPClass AClass A
TS-EC879U-RPClass AClass A
TS-1679U-RPClass AClass A
TS-1279U-RPClass AClass A
TS-879U-RPClass AClass A
TS-1270U-RPClass AClass A
TS-879U-RPClass AClass A
TS-1269U-RPClass AClass A
TS-869U-RPClass AClass A
TS-469U-RP/SPClass AClass A
T S -419U IIClass AClass A
TS-412UClass AClass A
TS-420UClass AClass A
TS-421UClass AClass A
T S -1079 ProClass AClass A
T S -879 ProClass AClass A
T S -869 ProClass BClass B
T S -669 ProClass BClass B
T S -569 ProClass BClass B
T S -469 ProClass BClass B
T S -269 ProClass BClass B
10
TS-869LClass BClass B
TS-669LClass BClass B
TS-569LClass BClass B
TS-469LClass BClass B
TS-269LClass BClass B
T S -419P IIClass BClass B
T S -219P IIClass BClass B
T S -119P IIClass BClass B
TS-412Class BClass B
TS-212Class BClass B
TS-112Class BClass B
TS-120Class BClass B
TS-220 Class BClass B
TS-420Class BClass B
TS-121Class BClass B
TS-221Class BClass B
TS-421Class BClass B
11
1.3 Symbols in this Document
Th is icon in d icates the in structions must be strictly follo wed .
Warning
Caution
Im portant
Fa ilure to do so could result in injury to human body or dea th.
Th is icon in d icates the action may lea d to d isk cle ara n ce o r
loss O R f ailu re to follo w the in structions co u ld result in d ata
damage, disk damage, or product damage.
Th is icon in d icates the in formation p rovided is importa nt o r
relate d to lega l regulations.
12
1.4 Safety Information and Precautions
1. The NAS can o pe rate normally in the tempera ture o f 0ºC–40º C a nd relative
humidity of 0%–95%. Pleas e make sure the en v ironment is w e ll-v e ntilat e d.
2. T he pow e r cord and dev ice s connecte d to the NAS must prov ide co rrect supply
vo ltag e ( 100W , 90–264V ) .
3. Do not p lace the NAS in direct sunlight or ne a r che mica ls. M a ke s ure the
temperature and humidity of t he environment are in optimized level.
4. Unplug t he po w e r cord and all the co nnect e d cables be f ore cleaning. Wipe t he NAS
with a dry towel. Do not use c hemic al or aerosol to clean the NAS.
5. Do not place any object s on the NAS during normal system operations and to avoid
overheat.
6. Use the flat head screws in the produc t pac kage to loc k the hard disk drives in the
NAS when installing the hard drives for proper operation.
7. Do not place the NAS near any liquid.
8. Do not place the NAS on any uneven surface t o avoid falling off and damage.
9. Make sure the voltage is correct in your location when using the NAS. If unsure,
please contact the distributo r or the loca l powe r supply co mpany.
10. Do not place any objec t on the power c ord.
11. Do not attempt to repair the NAS in any occasions. Improper disassembly of the
produc t may expose you to elect ric shoc k or other risks. For any enquiries, please
contact the distributor.
12. Th e chas sis ( als o known as ra ck mount) NAS models s h ould only b e in stalled in the
server ro o m and maintain ed b y the a u tho rized serve r manag er o r IT a d ministra tor.
T he se rve r room is locked by key or keyca rd acc e s s a nd only ce rt ified s ta f f is
allowed to enter the server room.
Warning:
Danger of explosion if battery is incorrec tly replac ed. Replac e only with the
same or equiva lent t y p e recomme nde d b y the manufa ct urer. Dispose o f us e d
ba tteries acco rd in g to the manufacture r’s instruction s .
Do NOT touc h t he fan inside the system to avoid serious injuries.
13
2. Getting Started
New NAS users are advised to follow the st eps below one by one to c omplete t heir NAS
installation. For users who already own a QNAP NAS and would like to move the data t o a
62
new QNAP NAS, pleas e ref e r t o M igrat ing from Old NAS
For New NAS Users:
f o r d eta iled in structions.
Ha rdware Install ation
Soft w are Installation
Getting Utilities
Connecting to t he Shared Folders
15
21
45
48
Connecting t o the NAS by W e b Browser
F o r E x is ting NAS Use rs :
Migrating from Old NAS
62
60
14
2.1 Hardware Installation
After unpacking the NAS from the package, please first follow the instruc t ions below to
inst a ll yo ur hardw a re:
1. Install the hard drives. Please also make sure that the hard drives (HDDs) that you
use are compatible with the NAS. Go t o t he Hard Disk Drive Compatibility List
16
section fo r more d eta ils .
2. Conne ct the QNAP NAS to the s a me net work as y o ur PC a nd po w e r it o n. During
your insta llat ion proc e s s , pleas e pay a tte ntion t o LEDs and alarm buzzers t o make
sure that the NAS functions properly. Go to the Checking System Stat us
17
sec t ion for details.
Note :
The st eps above are also illustrated in the Quick Installation Guide (QIG) that
can be f ound in t he product pa ckage or QNAP w e bs it e (http:/ /s ta rt . qnap. com).
15
2.1.1 Hard Disk Drive Compatibility List
H a rd D isk D r iv e C o m p a tib ility L is t
T his product wo rks wit h 2.5-inch and 3.5-inch SATA hard disk drives and/o r solid- s tate
drive s ( SS D) from major hard drive brands. F o r t he compat ible hard disks, please check
t he compat ibilit y list on QNAP we bs it e (http: // w w w . qnap. com/compatibility ) .
Impo rta nt : QNAP disclaims any respo nsibilit y f or product damage/malfunc tion or
data loss/recovery due to misuse or improper installation of hard disks in any
oc casions for any reasons.
Caution: Note that if you install a hard drive (ne w or us e d) w hich has ne ve r
been inst a lled on t he NAS bef o re, the ha rd drive w ill be formatte d a nd
partitioned automatically and all the disk data w ill be c leared.
16
2.1.2 Checking System Status
LED Display & System Status Overview
LEDColourLED StatusDesc ription
1)T he hard disk drive on the NAS is being
formatt ed.
2)Th e NA S is b eing in itia lize d .
System
Status
Red/
Green
Flashes green and
red alternately every
0.5 s e c
Red
3) The sy s te m firmware is being updat ed.
4) RAID rebuilding is in proce s s .
5)Online RAID cap a city e xpans ion is in
process.
6)Onlin e RAID le vel migration is in
process.
1)Th e hard d isk drive is invalid .
2)Th e disk vo lu me has reached its full
capacity.
3)Th e disk vo lu me is g oing to b e full.
4)The system fan is out of func tion (TS119 doe s no t s up po rt s mart f a n) .
5)An error occurs when accessing (read/
write) the disk dat a.
6) A ba d s e ctor is dete ct e d o n t he hard
disk drive.
7) The NAS is in degraded read-only mode
(2 member hard drives fail in a RAID 5
or RAID 6 c o nfiguration, the d isk data
can still b e read).
8)(Hardware self- test error).
Flashes red every
0.5 s e c
Flashes green every
0.5 s e c
GreenThe NAS is ready.
T he NAS is in degraded mode (one
member hard drive fails in RAID 1, RAID 5
or RAID 6 c o nfiguration).
1)The NAS is s ta rting up.
2)The NAS is no t conf igured .
3) The hard disk drive is not f ormat te d.
17
LEDColourLED StatusDesc ription
LANOrange
10
Green
GbE*
Red/
HDD
Green
Off
All the hard disk drives on the NAS are in
st a ndby mode.
T he disk dat a is be ing access e d f rom t he
Orange
network and a read/write error occurs
during t he proce s s .
Flashes orangeThe NAS is connected t o t he network.
T he 10GbE network expans ion card is
Green
installed.
No 10GbE netwo rk expansion card is
Off
installed.
T he NAS is being access ed from the
Flashes red
network.
RedA h a rd drive rea d /write erro r occurs.
Flashes greenT he disk dat a is be ing access e d.
USBBlue
GreenThe hard drive c an be acce ssed.
1)A USB device (connected to front USB
port) is being detect e d.
2)A USB device (connected to front USB
Flas hes b lue e v e ry
0.5 s e c
port) is being removed f rom t he NAS.
3)The USB device (connected to the
front USB port) is being acc e s s e d.
4) The data is be ing c o pied to o r from t he
external USB or eSAT A dev ic e.
A front USB device is detect ed (after the
Blue
dev ice is mounte d ).
1) No USB device is de te cte d.
2)T he NAS has finished copying the data
Off
to or from the USB device connected to
the front USB port of the NAS.
eSATA*
FlashesT he eS ATA dev ice is be ing access e d.
Orange
*
OffNo eSATA de v ice can be de te ct e d.
* The 10 GbE net work expans ion funct ion is on ly s up po rte d by the TS -470 Pro, TS-670
18
Pro, TS-870 P ro, TS -870U- RP, TS -879 Pro, TS-1079 Pro, TS -879U-RP, TS-1270U-RP,
T S -1279U-RP, TS -EC879U-RP, a nd TS-EC 1279U-RP.
* *TS-210, TS-212, TS -219, TS-439U-SP/ RP, TS-809 Pro, TS-809U-RP do no t s up po rt
eSAT A port.
19
Alarm Buzzer
T he alarm buzzer can be disabled in “Cont rol Panel” > “Sys te m Settings” > “Hardware” >
“Buzzer”.
Beep soundNo. of Tim esDesc ription
Short beep
(0.5 sec)
Short beep
(0.5 sec)
Short beep
(0.5 sec ), long
beep (1.5 sec)
Long beep
(1.5 sec)
11)The NAS is s ta rting up.
2) The NAS is being shut dow n ( so f tw a re shutdow n) .
3)The user presses the reset button to reset the
NAS.
4)T he system firmware has been updated.
3The NAS data cannot be copied to t he external
storage device from t he front USB port.
3, every 5
min
21) The disk volume is going to be full.
T he sy s te m fan is o ut o f funct ion ( TS-119 d oes no t
support smart fan).
2)T he disk volume has reac hed its f ull capac ity.
3)T he hard disk drives on the NAS are in degraded
mode.
4)T he user starts hard drive rebuilding.
11)The NAS is turned off by force shutdown (hardware
shutdown).
2)T he NAS has been turned on and is ready.
20
2.2 Software Installation
After installing the NAS hardware, proceed to soft w are installation. There are three
ap p roa ch es for so ftw are in stallation :
1. Onlin e In s ta llation
2. Cloud Ins tallation
3. CD Ins ta llation
22
35
44
Onlin e insta lla tio n is ava ilab le fo r all h o me and SOHO models , and cloud in stallation is o n ly
for se lecte d home and SOHO models. CD installat ion is designed only f or SMB models. To
verify if yo u r NA S sup p orts cloud in stallation , p lea se check if there is a sticker o n the
NAS, as shown in the figure below:
To confirm if your NAS is a home and SOHO model or SMB model, please check the QNAP
website (go t o ht tp://www .qnap.com/ > Products > Storage.) All home a nd SOHO users
are enc ouraged to use cloud and online installation. For all problems encountered in the
insta llat ion proc e s s , plea s e contact our t e chnica l support de partment ( go to http:/ /
www.qnap.com/ > Support > Customer Service.)
21
2.2.1 Online Installation
F ollo w the ste p s in this s ection to complete o n lin e insta lla tio n fo r your NAS .
1. Go to htt p://st art.qnap.com and c lick “St art Now”.
2. Choose the number of HDD bays and the model of your NAS and click “Next”.
22
3. Connect the network and power c ables of your NAS, turn on the Turbo NAS and
click “ Next”.
4. Clic k the o pe rating sys tem yo ur co mpute r is running on.
23
5. Click “Ge t Qfin d er” to d ownloa d the Q NA P Q fin d er u tility ( For M ac users , p lea se skip
to Step 19
31
.)
6. Launch the QNAP Qfinder insta ller fro m yo ur co mpute r and click “Next ” .
24
7. Read the lic ense agreement, chec k “I ac cept t he t erms of t he Lic ense Agreement,”
and click “Next”.
25
8. Click “Next”.
9. Click “I nsta ll” .
26
10. Click “Finis h ” .
11. Launch t he QNAP Qf inde r f rom your des kt o p.
27
12. Th e Qu ick S etup Wiz ard will b e la u n ched auto matically . Plea se co nfirm t h at the IP
addres s show n up o n the dialog w indow matches the Turbo NAS y o u a re trying t o
c onfigure (please c hec k the MAC address from the QNAP Qfinder and its
corres po nding IP a d dres s . ) C lic k “Yes” to conf igure y o ur Turbo NAS .
13. Clic k “Quick Se tup ”.
14. Install a ha rd drive on your Turbo NAS if y o u ha v e no t a lrea dy done so a nd click
“Detect Again”.
28
15. Conf irm the se tup de ta ils and click “Next”.
16. The wizard will proc eed t o finish the installation process.
29
17. Click “Finis h ” to co mplete the insta lla tio n p ro cess an d o p en the NAS login p ag e.
30
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