QNAP QNAP TBS-464-8G User guide
TBS-464
User Guide
Document Version: 2
18/11/2021
TBS-464 User Guide
Contents
1. Preface
About This Guide........................................................................................................................................................3
Audience..................................................................................................................................................................... 3
Document Conventions.............................................................................................................................................3
2. Product Overview
About TBS-464............................................................................................................................................................ 4
Hardware Specication............................................................................................................................................. 4
Components............................................................................................................................................................... 5
Front Panel.............................................................................................................................................................6
Right Panel.............................................................................................................................................................6
Rear Panel.............................................................................................................................................................. 7
Drive Numbering...................................................................................................................................................8
Package Contents...................................................................................................................................................... 8
Safety Information.....................................................................................................................................................8
Installation Requirements........................................................................................................................................ 9
Setting Up the NAS.................................................................................................................................................. 10
3. Installation and Conguration
Hardware Installation..............................................................................................................................................11
Installing M.2 Solid-State Drives........................................................................................................................11
Connecting USB Expansion Units......................................................................................................................16
QTS Installation........................................................................................................................................................18
Installing QTS Using Qnder Pro...................................................................................................................... 19
Installing QTS Using the Cloud Key...................................................................................................................21
Installing QTS Using an HDMI Connection...................................................................................................... 24
4. Basic Operations
Power Button........................................................................................................................................................... 26
Reset Button.............................................................................................................................................................26
USB One Touch Copy Button..................................................................................................................................27
LEDs...........................................................................................................................................................................27
Audio Alert................................................................................................................................................................28
5. NAS Migration
NAS Migration Requirements.................................................................................................................................29
Status and Setting Changes after NAS Migration................................................................................................29
Migrating a NAS....................................................................................................................................................... 30
Migrating NAS Data Using HBS 3...........................................................................................................................31
Preparing the Destination NAS......................................................................................................................... 31
Creating a One-Way Sync Job.............................................................................................................................32
Importing Local Users or Group Settings to the Destination NAS................................................................33
6. Troubleshooting
Forcing Qnder Pro or myQNAPcloud to Locate the NAS.................................................................................. 35
Recovering Unintentionally Removed Hard Drives............................................................................................. 35
Support and Other Resources................................................................................................................................35
7. Glossary
Cloud Key.................................................................................................................................................................. 37
1
myQNAPcloud Link..................................................................................................................................................37
myQNAPcloud.......................................................................................................................................................... 37
Qnder Pro............................................................................................................................................................... 37
QNAP ID.................................................................................................................................................................... 37
QTS.............................................................................................................................................................................37
8. Notices
Limited Warranty..................................................................................................................................................... 38
Disclaimer................................................................................................................................................................. 38
GNU Public License..................................................................................................................................................38
CE Notice...................................................................................................................................................................46
UKCA Notice..............................................................................................................................................................46
FCC Notice.................................................................................................................................................................46
VCCI Notice............................................................................................................................................................... 47
BSMI Notice.............................................................................................................................................................. 47
SJ/T 11364-2006........................................................................................................................................................47
2
TBS-464 User Guide
1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
Preface 3
TBS-464 User Guide
2. Product Overview
This chapter provides basic information about the QNAP device.
About TBS-464
The TBS-464 is a compact NAS powered by an Intel® Celeron® N5105/N5095 4-core processor (up to 2.9 GHz
burst) and supports 8 GB of DDR4 memory. It has two 2.5 Gigabit Ethernet ports for enhanced connectivity,
and provides multimedia support through its HDMI connection. In addition to its four M.2 PCIe NVMe slots,
the TBS-464 features USB One Touch Copy for easy and ecient data transfer.
Hardware Specication
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAPauthorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Ordering P/N CPU Memory Power supply
TBS-464-8G Intel® Celeron® N5105/
N5095
Component TBS-464-8G
Processor
CPU Intel® Celeron® N5105/N5095
Frequency 4-core/4-threads up to 2.9 GHz burst
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory 8 GB RAM DDR4 (not expandable)
Flash memory 4 GB (dual-boot OS protection)
Storage
M.2 SSD slots 4 x PCIe NVMe Gen 3 x2
M.2 SSD form factor 2280
Network
2.5 Gigabit Ethernet ports 2 x 2.5 GbE RJ45
Note
The 2.5 Gigabit Ethernet port supports the following
network connectivity speeds: 2.5 GbE, 1 GbE, 100 Mb, and
10 Mb.
8 GB Adapter
Wake-on-LAN Yes
External I/O Ports & Expansion Slots
Product Overview 4
Component TBS-464-8G
USB ports Front:
2 x USB 3.2 Gen 1 Type-A ports
Note
This USB port supports One Touch Copy.
Right:
1 x USB 2.0 Type-A port
Rear:
2 x USB 2.0 Type-A ports
HDMI ports 2 x HDMI 2.0 (up to resolution 3840 x 2160 @ 60 Hz)
Interface
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Compact
Dimensions (H x W x D) 30 x 230 x 165 mm
(1.18 x 9.06 x 6.50 in)
Net weight 0.8 kg
(1.76 lbs)
Others
Power supply unit Power adapter, 65W, 100-240V, DC, 50/60 Hz
Sound level 15.8 dB(A)
TBS-464 User Guide
Note
The sound level was tested at a bystander position, which
is within one meter of the NAS. The test NAS operated at
low speed with the maximum number of drives installed.
Fans System fan: 1
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Components
Product Overview 5
Front Panel
TBS-464 User Guide
No. Component No. Component
1 USB One Touch Copy button 4 M.2 SSD LEDs
2 USB 3.2 Gen 1 One Touch Copy Type-A port 5 Power button
3 USB 3.2 Gen 1 Type-A port - -
Right Panel
No. Component No. Component
1 USB 2.0 Type-A port - -
Product Overview 6
Rear Panel
TBS-464 User Guide
Note
The 2.5 Gigabit Ethernet ports are multi-speed Gigabit Ethernet ports.
No. Component No. Component
1 Kensington security slot 6 2.5 Gigabit Ethernet speed LED
2 Reset button 7 Ethernet port 1 (2.5 GbE RJ45)
3 USB 2.0 Type-A ports 8 HDMI 2.0 ports
4 2.5 Gigabit Ethernet activity LED 9 Power input
5 Ethernet port 2 (2.5 GbE RJ45) - -
Product Overview 7
Drive Numbering
TBS-464 User Guide
Note
This image shows the device with the cover removed.
No. Component No. Component
1 M.2 SSD slot 1 3 M.2 SSD slot 3
2 M.2 SSD slot 2 4 M.2 SSD slot 4
Package Contents
Item Quantity
TBS-464 1
AC power adapter 1
Power cord 1
Ethernet cables 1 x Cat 5e
Heatsinks for M.2 SSDs 4
Thermal pads for M.2 SSDs 12
Quick Installation Guide (QIG) 1
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
Product Overview 8
TBS-464 User Guide
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
• To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device
before installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct NAS ventilation or apply
pressure to the NAS or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Product Overview 9
Category Item
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
Setting Up the NAS
Important
Read all safety requirements and information carefully before setting up the NAS or
installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
2. Verify that the intake vents on the bottom of the case are unobstructed.
3. Install the drives.
For details, see Installing M.2 Solid-State Drives.
TBS-464 User Guide
4. Optional: Connect the expansion units.
For details, see Connecting USB Expansion Units.
5. Connect the power cord and all applicable cables.
6. Power on the NAS.
7. Install QTS.
For details, see QTS Installation.
8. Log on to QTS.
Product Overview 10
3. Installation and Conguration
This chapter provides specic hardware and rmware installation and conguration steps.
Hardware Installation
This section provides information on installing drives and expansion units.
Installing M.2 Solid-State Drives
Warning
• Only qualied personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
TBS-464 User Guide
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
Important
• The TBS-464 has four M.2 SSD slots. For a list of compatible M.2 SSDs, go to https://
www.qnap.com/compatibility.
• QNAP recommends installing heatsinks and thermal pads on the M.2 SSD controllers
to enhance cooling eciency and ensure consistent performance.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the bottom cover.
a. Turn the NAS upside down.
b. Remove the rubber feet.
c. Remove the screws.
Installation and Conguration 11
TBS-464 User Guide
d. Lift the bottom cover o the NAS.
5. Install a heatsink on the M.2 SSD.
a. Locate the controller on the M.2 SSD.
Note
The controller location varies depending on the model and manufacturer of the M.2 SSD.
For details, refer to the documentation or contact the manufacturer.
b. Install a thermal pad on the controller.
c. Remove the protective lm from the heatsink.
d. Install the heatsink on the controller.
Installation and Conguration 12
TBS-464 User Guide
6. Install thermal pads onto the system board.
Note
Single-sided M.2 SSDs have components (e.g., controllers, ash ICs) mounted only on the top
side, while double-sided M.2 SSDs have components mounted on both sides. Apply two thermal
pads for single-sided M.2 SSDs and one thermal pad for double-sided M.2 SSDs.
Single-sided M.2 SSD
Installation and Conguration 13
TBS-464 User Guide
Double-sided M.2 SSD
7. Install the M.2 SSD.
a. Pull out the pushpin.
b. Insert the M.2 SSD into the slot.
c. Attach the M.2 SSD rmly onto the thermal pad on the system board.
d. Insert the pushpin to secure the drive.
Installation and Conguration 14
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