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QHORA-301W
User Manual
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Quick Start Guide
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User Manual
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QNAP QHora-301W User Manual

QHora-301W
User Guide
Document Version: 1 23/11/2020
QHora-301W User Guide

Contents

1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
Front Panel...............................................................................................................................................8
Rear Panel................................................................................................................................................9
3. Installation and Access
Accessing the Router Using a Browser..................................................................................................13
Accessing the Router Using Qfinder Pro................................................................................................14
4. QuRouter
About QuRouter..........................................................................................................................................15
System Requirements................................................................................................................................ 15
Getting Started............................................................................................................................................15
Configuring QuRouter.................................................................................................................................16
Enabling the Full Wireless Functionality in QuRouter............................................................................ 17
Binding the Router with QNAP ID...........................................................................................................18
Unbinding the Router from QNAP ID......................................................................................................18
5. QuRouter Navigation
Task Bar......................................................................................................................................................20
Dashboard.................................................................................................................................................. 21
6. System Configuration
System........................................................................................................................................................22
Configuring Router Operation Modes.....................................................................................................22
Configuring Access Point (AP) Mode..................................................................................................... 23
Event Logs..............................................................................................................................................24
System Settings......................................................................................................................................25
USB Settings.......................................................................................................................................... 28
Firmware.....................................................................................................................................................30
Checking for Live Updates..................................................................................................................... 30
Updating the Firmware Manually............................................................................................................30
7. Network Settings
1
Configuring Port Definitions....................................................................................................................32
Configuring Wide Area Network (WAN) Interface Settings.....................................................................32
Configuring Local Area Network (LAN) Access and Trunk Modes.........................................................33
VLAN...................................................................................................................................................... 33
Routing Table..........................................................................................................................................35
Static Route............................................................................................................................................36
Wireless/Virtual Access Points................................................................................................................... 37
Virtual Access Point (VAP)..................................................................................................................... 37
Configuring the Guest Wireless Network................................................................................................40
Wi-Fi Protected Setup (WPS).................................................................................................................41
Clients.........................................................................................................................................................42
Client List................................................................................................................................................42
Blocked List............................................................................................................................................ 42
SD-WAN..................................................................................................................................................... 44
About QuWAN........................................................................................................................................44
Configuring QuWAN Settings.................................................................................................................44
Accessing QuWAN Orchestrator............................................................................................................45
QVPN..........................................................................................................................................................45
QVPN Settings....................................................................................................................................... 45
Adding a VPN Client...............................................................................................................................48
QVPN Connection Logs......................................................................................................................... 48
8. Security
Security.......................................................................................................................................................50
Firewall................................................................................................................................................... 50
Network Address Translation (NAT)....................................................................................................... 52
Parental Controls........................................................................................................................................ 55
Adding a Parental Control Role..............................................................................................................56
Configuring a Parental Control Role.......................................................................................................56
Deleting a Parental Control Role............................................................................................................57
Adding a Device to a Parental Control Role...........................................................................................57
Deleting a Device from a Parental Control Role.....................................................................................57
9. Support and Other Resources
Support and Other Resources.................................................................................................................... 58
10. Glossary
myQNAPcloud............................................................................................................................................ 59
QNAP ID..................................................................................................................................................... 59
Qfinder Pro................................................................................................................................................. 59
QuRouter.................................................................................................................................................... 59
QuWAN.......................................................................................................................................................59
QuWAN Orchestrator..................................................................................................................................59
11. Notices
2
QHora-301W User Guide

1. Preface

About This Guide

This guide provides information on the QNAP QHora-301W router and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.

Audience

This document is intended for consumers and network administrators. This guide assumes that the user has a basic understanding of network, storage, and backup concepts.

Document Conventions

Symbol Description
Notes provide default configuration settings and other supplementary information.
Important notes provide information on required configuration settings and other critical information.
Tips provide recommendations or alternative methods of performing tasks or configuring settings.
Warnings provide information that, when ignored, may result in potential loss, injury, or even death.
Preface 3
QHora-301W User Guide

2. Product Overview

This chapter provides basic information about the QNAP device.

About the QHora-301W

The QHora-301W is QNAP's first 802.11ax-enabled router that comes with dual 10 GbE ports. The router features built-in SD-WAN technology to support VPN deployment. The QHora-301W features eight internal 5dBi antennas, four 1 GbE ports, and supports wireless transfer speeds up to 3600 Mbps. You can deploy the router as a hub or edge using QuWAN, QNAP's software defined-WAN (SD-WAN) technology.

Hardware Specifications

Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP­authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications. For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.
Component QHora-301W
Processor
CPU Qualcomm® IPQ8074A Hawkeye 2
Frequency 4-core 2.2 GHz
Architecture ARM Cortex-A53
Memory 1 GB RAM
Flash memory 4 GB eMMC
Network
Gigabit Ethernet ports • 2 x 10 GbE RJ45
• 4 x 1 GbE RJ45
Antenna 8 x 5dBi internal antennas
Total power consumption 418W
External I/O Ports & Expansion Slots
USB ports 2 x USB 3.2 Gen 1 Type-A
Interface
Buttons • Reset
• WPS
Switches Power
Dimensions
Dimensions (H x W x D) 160 × 528 × 403 mm
(62.99 x 207.87 x 158.66 in)
Product Overview 4
Component QHora-301W
Net weight 4.41 kg (9.72 lbs)
Other
Fans Fanless
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity Non-condensing relative humidity: 10% to 90%
Mount support 75 x 75 mm VESA mount
(2.95 x 2.95 in)

Software Specifications

Specification Description
System Status and Management • Device connection status
• Device health status
• WAN status
QHora-301W User Guide
• Wireless status
• Firmware schedule management
Wired Network Management • Recommended WAN port configurations and usage scenarios:
• 1GbE-1 port
• 10GbE-1 port
• 1GbE-1 and 1GbE-2 ports
• WAN/LAN port configuration
• Network port connection status
• IEEE 802.3Q virtual LAN (VLAN)
• IPv4 address routing management
Security • Protocol-based firewall (TCP, UDP, ICMP, TCP+UDP)
• IP address-based firewall rule configuration
• Network Address Management (NAT) and port forwarding
VPN • Remote access support using L2TP, OpenVPN, and QBelt (QNAP
proprietary VPN) protocols
• Client IP pool management
• VPN client management
• Connection logs
• Maximum VPN tunnels: 30
Access Control • Parental control
• Domain Name Filtering (DNS) and content filtering
Product Overview 5
QHora-301W User Guide
Specification Description
System Settings • Backup and restore
• Restart, reset
• Manage audio alerts
• Local account and QNAP ID management
• USB settings: USB device user management, USB usage overview, FTP server management
QuWAN Configure organization, region, site, device name, and device role

Wireless Specifications

Specification Description
Standards • IEEE 802.11ax/ac/n/a 5 GHz
• IEEE 802.11n/b/g 2.4 GHz
Operating Frequency 2.4 GHz, 5 GHz-1, 5GHz-2
Speeds AX3600
• 5 GHz (2475 Mbps): 4 x 4 (80 MHz), 2 x 2 (160 MHz)
• 2 GHz (1182 Mbps): 4 x 4 (40 MHz)
Modes • Router mode
• Access point (AP) mode
Guest Wireless Network • 1 x 5 GHz
• 1 x 2.4 GHz
Encryption • WPA (Wireless Protected Access)
• WPA2-PSK
• WPA-PSK + WPA2-PSK
• WPA-Enterprise
• WPA2-Enterprise
Product Overview 6
Specification Description
Wireless Network Management • Supports IEEE 802.11ax
• Supports MU-MIMO technology
• Supports band steering for dual-band (2.4 GHz and 5 GHz band) access points
• Transmission power (high, middle, and low)
• 20/40/80/160 MHz bandwidth
• Auto and custom DFS (Dynamic Frequency Selection) channels
• RTS/CTS (Request to Send/Clear to Send) functions
• IEEE 802.3Q virtual LAN (VLAN) (Support for wired and wireless interface)
• Smart connect
• Supports IEEE 802.11r fast roaming
QHora-301W User Guide
• Wireless scheduler
• Wireless Protected Setup (WPS)

Package Contents

Item Quantity
QHora-301W router 1
AC power adapter 1
Ethernet cable 1

Components

Product Overview 7

Front Panel

QHora-301W User Guide
No. Component No. Component
1 Power LED 4 Gigabit Ethernet activity LEDs
2 10 Gigabit Ethernet Activity LEDs 5 Router status
3 Wireless LED - -
LEDs
LEDs indicate the system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host.
For details on the location of the LEDs, see Components.
LED Status Description
Power Green The device is powered on.
System Status Flashes green every 0.5 seconds • The firmware is being
updated.
• The device is restarting.
• The device is being initialized.
• The device is locating another device.
Green The device is ready.
Red A system error occurred while
powering on the device.
Product Overview 8
QHora-301W User Guide
LED Status Description
1 Gigabit Ethernet activity Green A network connection has been
established.
Orange WAN connection has been
established.
10 Gigabit Ethernet (RJ45) activity Green A network connection has been
established.
Orange WAN connection has been
established.
Wireless Green Wireless connection has been
established.
Orange Press the WPS button for 3
seconds.

Rear Panel

No. Component No. Component
1 Power input 5 Gigabit Ethernet ports (RJ45)
2 WPS button 6 Reset button
3 USB 3.2 Gen 1 Type-A ports 7 Power switch
4 10 Gigabit Ethernet ports (RJ45) - -
Power Switch
Operation User Action Result
Power on Move the power switch to the on
position
Power off Move the power switch to the off
position
The device powers on.
The device powers off.
Product Overview 9
QHora-301W User Guide
Reset Button
Operation User Action Result
Reset Press and hold the button for 3
seconds.
The router resets and all default settings are restored. The router is unbound from QNAP ID.

Safety Information

The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions, and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.
Product Overview 10

3. Installation and Access

This chapter provides specific hardware installation and router access steps.

Installation Requirements

Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 10% to 90%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals
Hardware and peripherals Network cable
Tools Anti-static wrist strap
QHora-301W User Guide

Setting Up the Router

1. Place your router in an environment that meets the requirements.
For details, see Installation Requirements.
2. Power on the router. For details, see Rear Panel.
3. Check if the power LED and system status LED are green. For details, see LEDs.
4. Connect the router to the network and the computer. For details, see Connecting the Router to the Internet.
5. Check if the WAN interface LED is orange and LAN interface LED is green. For details, see LEDs.
6. Log on to QuRouter with the local account credentials or QNAP ID. For details, see Binding QHora with QNAP ID.

Connecting the Router to the Internet

1. Connect the power cord to the electrical outlet.
2. Power on the router.
3. Connect the router to the Internet.
a. Connect the router to WAN interface.
b. Connect an Ethernet cable to the 1 GbE port 1 interface on the router.
c. Connect the Ethernet cable to the Ethernet port of the ISP gateway.
d. Connect the router to the computer.
e. Connect an Ethernet cable to any other 1 GbE port on the router.
Installation and Access 11
f. Connect the Ethernet cable to a Gigabit Ethernet port on the computer.
QHora-301W User Guide
4. Verify that the router is recognized by the computer.
a. Open Qfinder Pro on the host computer.
Note
To download Qfinder Pro, go to https://www.qnap.com/utilities.
Installation and Access 12
b. Locate the router on the list.
5. Open a web browser.
6. Enter https://192.168.100.1 to access the QuRouter web interface.
7. Follow the installation guide to configure the initial settings of QHora-301W.

Router Access

Method Description Requirements
Web browser You can access the router using
any computer on the same network if you have the following information:
• Router IP address
• Logon credentials of a valid user account
QHora-301W User Guide
• Computer that is connected to the same network as the router
• Web browser
For details, see Accessing the
Router Using a Browser.
Qfinder Pro Qfinder Pro is a desktop utility that
enables you to locate and access QNAP devices on a specific network. The utility supports Windows, macOS, Linux, and Chrome OS. To download Qfinder Pro, go to
https://www.qnap.com/utilities.
For details, see Accessing the
Router Using Qfinder Pro.
• Computer that is connected to the same network as the router
• Web browser
• Qfinder Pro

Accessing the Router Using a Browser

You can access the router using any computer on the network if you know its IP address and the logon credentials of a valid user account.
Note
If you do not know the IP address of the router, you can locate it using Qfinder Pro.
1. Verify that your computer is connected to the same network as the router.
2. Open a web browser on your computer.
3. Enter the IP address of the router in the address bar.
4. Specify the default username and password.
Installation and Access 13
QHora-301W User Guide
Default Username Default Password
admin
The MAC address of the router image omitting any colons (:) and capitalizing any letters.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the default password is 000A0B0C0001.
5. Click Login. The QuRouter dashboard page appears.

Accessing the Router Using Qfinder Pro

Qfinder Pro is a desktop utility that enables you locate and access QNAP devices on a specific network. The utility supports Windows, macOS, Linux, and Chrome OS.
1. Install Qfinder Pro on a computer that is connected to the same network as the router. To download Qfinder Pro, go to https://www.qnap.com/en/utilities.
2. Open Qfinder Pro. Qfinder Pro automatically searches for all QNAP devices on the network.
3. Locate the router in the list and then double-click the name or IP address. The default web browser page opens.
4. Specify the default username and password.
Default Username Default Password
admin
The MAC address of the router image omitting any colons (:) and capitalizing any letters.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the default password is 000A0B0C0001.
5. Click Login. QuRouter dashboard page appears.
Installation and Access 14
QHora-301W User Guide

4. QuRouter

About QuRouter

QuRouter is a centralized management tool for your QNAP router. With its intuitive interface, QuRouter makes it easy to set-up, secure, and configure the features of your router.

System Requirements

Category Detail
Hardware QHora router
Software • Web browser:
• Microsoft Internet Explorer 11 or later
• Microsoft Edge 42 or later
• Mozilla Firefox 60.0 or later
• Apple Safari 11.1 or later
• Google Chrome 70.0 or later
• Qfinder Pro 6.9.2 or later

Getting Started

1. Log on to QuRouter with the local account credentials or QNAP ID.
For details, see Binding QHora with QNAP ID.
2. Configure network settings. For details, see Configuring Port Definitions.
3. Configure wireless settings. For details, see the following topics:
• Configuring VAP Settings
• Configuring the Guest Wireless Network
• Configuring Wi-Fi Protected Setup (WPS)
4. Configure system settings. For details, see the following topics:
• Configuring Device Name Settings
• Configuring Access Control Settings
• Restart, Reset, Backup, and Restore
• Configuring Audio Alert Settings
5. Configure QVPN settings. For details, see the following topics:
• Adding a VPN Client
QuRouter 15
QHora-301W User Guide
• Enabling QBelt VPN Server
• Enabling L2TP VPN Server
• Enabling OpenVPN VPN Server

Configuring QuRouter

This sections explains how to configure the router using the web management interface during the initial setup process.
1. Open a web browser.
2. Alternatively, use Qfinder Pro to locate the router on the list.
3. Double-click on the name or IP address.
The web browser opens the QuRouter web page.
4. Enter https://192.168.100.1 in the address bar to access the QuRouter web interface.
5. Click Start. The Set Up and Access QuWAN page appears.
6. Click OK.
7. Select one of the following WAN interface settings:
Setting Description
DHCP Obtain IP address settings automatically via DHCP
Static IP Manually assign a static IP address. You must specify the following
information:
• Fixed IP Address
• Subnet Mask
• Default Gateway
• DNS Server
PPPoE Select this option to specify a username and password for Point-to-
Point Protocol over Ethernet (PPPoE).
8. Click Apply.
9. Specify the current location of the device.
a. Click the drop-down list to select the country or region.
b. Click Next.
If the selected location does not match with the IP geolocation of the device a confirmation message appears prompting you to use the router in basic wireless mode. The basic wireless mode has the following limitations:
• Works only on 2.4 GHz band consisting of channels 1 to 11
• 5 GHz band is unavailable
• 2.4 GHz band operates on low output power
QuRouter 16
c. Click OK.
10. Update the firmware to the latest version.
For details, see Firmware Update.
11. Click Next.
12. Specify the default username and password.
Default Username Default Password
admin
The MAC address of the router image omitting any colons (:) and capitalizing any letters.
Tip
For example, if the MAC address is 00:0a:0b:0c:00:01, the default password is 000A0B0C0001. The MAC address can be found on the asset tag at the bottom of the device.
13. Click Login. The Local Account window appears.
QHora-301W User Guide
14. Optional: You can log on to QuRouter using your QNAP ID and password. For details, see Binding QHora with QNAP ID.
15. Reenter or modify the local account username and password.
16. Click OK.
A confirmation message appears.
17. Click OK. The Wireless Regulatory Domain Settings page appears.
Note
QNAP regulates the wireless domain settings based on the geoIP address of the router. During the initial configuration process you must select the current location of the device and a comparison is made between the selected location and the geoIP address of the device. This ensures that the device meets the wireless regulatory domain specifications and the router can access the wireless features without any limitations.
18. Select the current device location.
a. Click OK.
b. If the system detects a mismatch between the selected location and the IP geolocation more than
three times, contact QNAP Customer Service to obtain the wireless activation code and apply the settings to rectify the router regulatory domain settings.
QuRoutersaves the settings.

Enabling the Full Wireless Functionality in QuRouter

1. Open QuRouter.
2. Click Basic Wireless Mode.
QuRouter 17
The Wireless Regulatory Domain Settings page appears.
QHora-301W User Guide
3. Select the current location of the device.
4. Click OK.
QuRouter enables all the wireless functions of the router.

Binding the Router with QNAP ID

1. Go to QuRouter.
2. Log in with your QNAP ID and password.
Note To create a new QNAP account, click Create Account.
3. Click Login. The Local Account window appears.
4. Enter the local account credentials in order to complete the 2-step verification process.
5. Click OK. The QuRouter dashboard opens and the Edit Device Name window appears.
6. Specify a device name containing between 3 to 15 alphanumeric characters.
7. Click OK.
The router is bound to the QNAP ID.

Unbinding the Router from QNAP ID

1. Go to System > Access Control > Administrator .
2.
Below Unbind QNAP ID, click A confirmation message appears.
.
QuRouter 18
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