About This Guide.......................................................................................................................................... 3
Front Panel...............................................................................................................................................7
System Board...........................................................................................................................................9
Setting Up the Switch..................................................................................................................................11
Power Button..........................................................................................................................................40
GNU Public License....................................................................................................................................50
CE Notice....................................................................................................................................................58
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
SymbolDescription
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
Preface 3
QGD-3014-16PT User Guide
2. Product Overview
This chapter provides basic information about the QNAP device.
About the QGD-3014-16PT
The QGD-3014-16PT is a QNAP smart-edge network switch specially designed for surveillance applications.
The switch features built-in storage capacity that can house four 3.5-inch SATA hard drives, software-defined
networking (SDN) to support multiple SMB applications, including NAS, NVR, router, surveillance, and virtual
machines. The QGD-3014-16PT features 16-port 30-watt Gigabit power over Ethernet (PoE) and two
2.5GbE host management ports for fast data transfer. The switch's dual-CPU design offers Layer 2
management functions for VM and QTS applications.
Hardware Specifications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAPauthorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Pre-installed memory8 GB RAM: 2 x 4 GB DDR4 SODIMM
Memory slots2 x DDR4 SODIMM
Note
Use only QNAP memory modules to maintain system
performance and stability. For devices with more than
one memory slot, use QNAP modules with identical
specifications.
Using unsupported modules may degrade performance,
cause errors, or prevent the operating system from
starting.
Product Overview 4
ComponentQGD-3014-16PT-8G
Maximum memory8 GB RAM: 2 x 4 GB
Flash memory4 GB (dual-boot OS protection)
Storage
Drive bays4 x 3.5-inch SATA 6 Gbps
Note
The 3.5-inch SATA 6 Gbps drive bays are backward
compatible with SATA 3 Gbps drives.
33.5 mm line-out jack8Gigabit 802.3at PoE+ RJ45 ports
43.5 mm dynamic microphone jack9Gigabit RJ45/SFP combo ports
5USB 3.0 Type-A ports10Power input
Rear Panel LEDs
Product Overview 8
QGD-3014-16PT User Guide
No.ComponentNo.Component
12.5 Gigabit Ethernet activity LED4Gigabit 802.3at PoE+ port activity LED
22.5 Gigabit Ethernet speed LED5Combo port activity LED
3Gigabit 802.3at PoE+ port speed LED6Combo port speed LED
System Board
No.ComponentNo.Component
1M.2 SSD slot 13Memory slot 1
2M.2 SSD slot 24Memory slot 2
Drive Numbering
Product Overview 9
QGD-3014-16PT User Guide
Note
This image shows the switch with the front panel removed.
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Product Overview 10
Installation Requirements
CategoryItem
Environment• Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct the switch ventilation or apply
pressure to the switch or power cord.
Hardware and peripherals• Computer or NAS
• Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
QGD-3014-16PT User Guide
• Network cable
Tools• Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
Setting Up the Switch
1. Place your switch in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
• Installing 3.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
• Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
• Installing M.2 Solid-State Drives
For a list of compatible drives, go to http://www.qnap.com/compatibility
3. Optional: Replace memory modules.
For details, see Replacing Memory Modules.
4. Power on the switch.
For details, see Front Panel.
5. Connect the switch to a computer or network.
For details, see Connecting the Switch to a Computer or Network.
6. Install QTS.
For details, see QTS Installation.
7. Log on to QTS.
Product Overview 11
8. Manage devices on the switch.
For details, see Switch Management Application Access.
QGD-3014-16PT User Guide
Product Overview 12
QGD-3014-16PT User Guide
3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Removing the Case Cover
1. Power off the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
b. Slide the cover back.
c. Lift the cover off the device.
Installation and Configuration 13
QGD-3014-16PT User Guide
Attaching the Case Cover
1. Place the cover on the device.
2. Slide the cover forward.
3. Attach the screws.
Installation and Configuration 14
QGD-3014-16PT User Guide
4. Connect all cables and external attachments.
5. Connect the power cord to the electrical outlet.
6. Power on the device.
Drive Installation
The QGD-3014-16PT is compatible with 3.5-inch hard disk drives, 3.5-inch solid-state drives, 2.5-inch solidstate drives, and 2.5-inch hard disk drives.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the switch.
2. Remove the front cover.
Installation and Configuration 15
a. Locate the locking mechanism on the left side of the switch.
b. Slide the lock down to release the front cover.
QGD-3014-16PT User Guide
c. Slide the front cover to the left and then pull.
3. Remove the drive tray.
a. Optional: Unlock the tray.
Installation and Configuration 16
QGD-3014-16PT User Guide
Note
The preinstalled drive trays come unlocked.
Important
Ensure the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
4. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
Installation and Configuration 17
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