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QG-103N
User Manual
114 pgs2.32 Mb0
User guide
118 pgs2.4 Mb0
Table of contents
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Qnap QG-103N User Manual

QNAP QGenie
QG-103N User Manual
© 2014. QNAP Systems, Inc. All Rights Reserved.
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Table of Contents
How to use .......................................................................................................................................... 7
Regarding copyrights ........................................................................................................... 7
Battery remaining charge related precautions ................................................................... 7
Disclaimer of guarantee of recorded content ..................................................................... 7
Regarding backup of memory device (SD card, USB flash drive, etc) ................................. 7
What you can do with this unit ........................................................................................... 7
Supported devices ............................................................................................................. 10
Appearance ....................................................................................................................... 11
Bundled items ................................................................................................................... 16
Charging this unit .............................................................................................................. 16
Turning the power on/off .................................................................................................. 19
Setting up an Android device ............................................................................................ 20
Setting up an iOS device .................................................................................................... 22
Connecting a device via wireless LAN ............................................................................... 23
Charging QGenie ............................................................................................................... 25
Install Qfinder Utility ......................................................................................................... 27
Turning the power on/off .................................................................................................. 30
Connecting PCs to QGenie ................................................................................................ 30
Login from Qfile ................................................................................................................. 33
Home Screen ..................................................................................................................... 35
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Setup QGeine .................................................................................................................... 36
Access and manage files (Basic) ........................................................................................ 47
Access and manage files (Advance) .................................................................................. 52
Backup & restore phonebooks to/from QGenie ............................................................... 60
Setup Qfile ......................................................................................................................... 62
Login from Web Interface ................................................................................................. 69
Access QGeine’s contents ................................................................................................. 71
Checking the QGenie’s detail ............................................................................................ 74
Login from Web Interface ................................................................................................. 75
Setting Page ....................................................................................................................... 77
Setup QGenie’s Internet connection ................................................................................. 82
Access QGeine’s contents ................................................................................................. 85
General use ....................................................................................................................... 87
Maintenance ..................................................................................................................... 87
Notes on external storage ................................................................................................. 87
Troubleshooting ................................................................................................................................ 92
QGenie does not turn on. .................................................................................................. 92
The battery life is shorter than expected. ......................................................................... 92
The battery discharges very quickly, even when QGenie is off. ....................................... 92
The battery does not charge from a computer. ................................................................ 92
The battery indicator icon does not appear as charging. ................................................. 92
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It takes a long time to charge the battery. ........................................................................ 92
QGenie does not supply power to other devices. ............................................................. 93
Heat ................................................................................................................................... 93
The battery does not charge from a computer. ................................................................ 93
The battery indicator lamp does not light while charging. ............................................... 93
The battery indicator lamp blinks while charging. ............................................................ 94
It takes a long time to charge the battery. ........................................................................ 94
The wireless LAN function cannot be used while charging. .............................................. 94
This unit does not supply power to other devices. ........................................................... 94
Wireless LAN connection to a smartphone, tablet or computer cannot be established. . 95
I found two wireless names (SSIDs), both of which start with "QG" and I cannot
determine which one should be used. .............................................................................. 95
The wireless LAN connection has stopped. ....................................................................... 96
The wireless LAN connection between this unit and a smartphone, tablet or computer is
unstable. ............................................................................................................................ 96
It takes a long time to establish a wireless LAN connection between this unit and a
smartphone, tablet or computer. ..................................................................................... 96
Internet connection cannot be established. ..................................................................... 97
How many wireless networks (SSIDs) can be registered as the external access points for
the Internet connection? .................................................................................................. 97
How many users can connect to this unit at the same time? ........................................... 98
Data playback/display ....................................................................................................... 98
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Data copy ........................................................................................................................... 99
Data delete ...................................................................................................................... 100
Which SD cards are supported? ...................................................................................... 101
Which USB devices (USB flash drive, etc.) are supported? ............................................. 101
Which Android devices are supported? .......................................................................... 101
Which iOS devices are supported? .................................................................................. 101
This unit is connected to a computer with the USB cable but is not recognized. .......... 101
The battery indicator lamp lights orange. ....................................................................... 101
The wireless LAN connection has stopped after connect to PC ...................................... 102
"Qfile" cannot be installed. ............................................................................................. 102
What file formats are supported by "Qfile"? .................................................................. 102
Files cannot be edited by "Qfile." .................................................................................... 102
How can I check the version of "Qfile"? .......................................................................... 102
Resetting.......................................................................................................................... 102
Security setting for wireless LAN of this unit .................................................................. 103
About update of the system software of this unit .......................................................... 103
Update of the system software of this unit fails. ............................................................ 103
The USB cable cannot be connected to this unit. ........................................................... 104
Technical Support ............................................................................................................................ 105
GNU GENERAL PUBLIC LICENSE....................................................................................................... 106
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How to use

Read this first

Regarding copyrights

The items you copied can be enjoyed as an individual; and under the Copyright Act, they cannot be used otherwise without consent from the rights holders.

Battery remaining charge related precautions

This device contains a rechargeable battery. If you copy to a memory device while the battery has a low remaining charge, the battery charge can run out during the copying process, so the copying can fail.

Disclaimer of guarantee of recorded content

Even in any situation, such as if you cannot copy to external media etc due to some cause such as
this device’s defects, or if some defect or repair etc causes damage or destruction of copied
content in external media, QNAP bears absolutely no responsibility of compensating for copied content nor responsibility for any related damages. Also, QNAP does not do recovery, restoration, duplication, etc of copied content, in any situation.

Regarding backup of memory device (SD card, USB flash drive, etc)

If the power is cut or the memory device is removed while the memory device is being accessed, then data in the memory device … etc., can be damaged. To protect data, be sure to make backups.

Product overview

What you can do with this unit

QGenis is an innovative mobile NAS, design for file storage, backup and sharing on the go. QGenie can also act as a wireless sharing router for internet access and as a power bank for charging phone/tablet. QGenie provides a hassle-free solution to backup/restore phonebook from Android and iPhone/iPad at any time. With a USB 3.0 port which provides extremely fast file transfer speeds as a portable SSD.
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Mobile NAS
- Innovative mobile data center. Users can enjoy the benefit by NAS without complicated settings. Rapid easy to install “Qfile.” Begin to access QGenie in 2 steps.
Connect wireless network on phone / tablet to QGenie.  Open Qfile and ready to go.
- Clear tree-based file management.
- Auto upload photos and videos taken by phone / tablet to QGenie.
- Supports multimedia player (OPlayer, MX Player..., etc.) to access contents on QGenie.
- Only 112g which is no hassle to carry with.
- Transfer files back to QNAP NAS with Qsync on PC.
Wireless Access Point
- Supports 20 devices connection.
- Maximum in-sight wireless range up to 50m.
- Share network during travel and in office.
- Transfer wired Internet to wireless.
- Plug with 3G/4G USB modem as hotspot
- Connect Android or iOS for tethering.
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Power bank
- Supports 7 protections as power bank. Protect your phone / tablet from damaging during charging.
Overcharge protection  Over-discharge protection  Over Temperature protection  Short Circuit protection  Over-Voltage protection  Over-Current protection  Advanced SDP/DCP support
- Supports serial charging. Charge your devices even when QGenie is being charged.
- Supports 1.5A/5V output. Able to charge iPad devices.
- 90% power conversion rate, powers are used efficiently.
Personal cloud
- When QGenie is nearby
Phone, tablet, and PC could access contents on QGenie at same time, even share files
between each other.
- When QGenie is far away / on Internet
Contents within QGenie could be accessed with myQNAPcloud services from Internet.
Phonebook backup and recovery
- 4 simple steps to backup and recovery phonebooks in phone / tablet.
- Able to recover phonebooks from/to different platforms such as iOS or Android.
- Provides scheduled backup mechanism. Saves time to perform actions repeatedly.
Portable multimedia server
- Playback music stored on QGenie.
- Qfile can playback variant formats of video files. (mp4, mkv, rmvb...etc)
- Multiple devices could access different contents at same time without influencing each other.
USB SSD super speed storage devices
- Connect to PC and QGenie will become super speed storage.
- Read 120MB/s, write for 40MB/s
- Connect QGenie to smart TV and browse photo and video directly.
High expandability
- Supports SDXC SD card up to 2TB.
- Supports USB Flash drive and USB hard drive up to 2TB.
OLED screen
- Provides clear view of current system status.
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Supported devices

Android device
Android 2.3 Android 4.0 or later
Computer (Windows)
Windows XP SP3 or later Windows Vista SP2 or later Windows 7 SP1 or later Windows 8
iOS device
iOS 5.0 or later
Computer (Mac)
Mac OS X Ver. 10.6 or later
Compatible SD memory card
SD memory card SDHC memory card SDXC memory card microSD memory card (needs converter) microSDHC memory card (needs converter) microSDXC memory card (needs converter)
Compatible lists
Compatible USB devices
USB flash drive USB hard drive Smartphone (for charge and tethering)
Compatible lists
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Power LED
Color
Status
Description
Blue
Blinking
System starting
Blue
on
WiFi sharing ready
Battery LED
Color
Status
Description
Green
On
Battery is full
Red
Blinking
Low battery

Appearance

Product Picture
OLED
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Orange
On
Charging battery
Ports/Switch
icon
Description
A
USB to PC/Charge
B
SD Card Slot
C
Info Button
D
X
Reset Button
E
Off Mode
F
Power Bank Mode
G
WiFi Sharing Mode
Ports
Description
A
Wired Internet
B
USB 3.0 Port
Side view
Bottom view
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Hardware installation
NOTE
Please make sure that insert the SD card/USB storage correctly, as pushing it forcibly into the slot/USB port may damage the device.
Insert SD card
Insert the SD card with its front side facing up.
If an SD card is correctly inserted, the QGenie OLED screen will show an SD icon on the storage indicator. Users can access the data on the SD card after SD icon appears.
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Insert USB storage
Insert USB storage to the bottom USB port.
If the USB storage is correctly inserted, the QGenie OLED screen will show the USB icon on the storage indicator. Users can access the data on the USB storage after USB icon appears.
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Getting started

Bundled items

Make sure that you have following bundled items. If any items are missing, contact your dealer.
1. QGenie (QG-103N)
2. USB 3.0 cable
3. Quick installation guide

Charging this unit

Charging with a USB AC adaptor
1. Connect the USB AC adaptor to the USB to PC/Charger port.
Connect AC adaptor to a power outlet.
2. Battery LED indicator will display the orange on.
3. The OLED battery indicator will show 100% when QGenie is fully charged.
4. When charging is complete, disconnect the USB AC adaptor from QGenie.
5. The approximate charging time is 3 hours.
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NOTE
Be sure to insert the cable correctly. Pushing the cable forcibly into the port may damage the port.  For optimum performance of the rechargeable lithium-ion battery, it is recommended to charge in an
ambient temperature between 10 °C – 35 °C (50 °F - 95 °F).
If an abnormality (increased temperature, insufficient power supply, etc) occurs while charging, the
OLED screen may show an error, the battery LED will blink orange, and charging may stop. If this occurs when QGenie is on, please turn it off or try with a different USB adaptor.
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Charging with a PC
1. Connect QGenie to a computer using a USB cable.
2. Battery LED indicator will display the orange on.
3. The OLED battery indicator will show 100% when QGenie is fully charged.
4. When charging is complete, disconnect the USB cable from QGenie and the computer.
NOTE
QGenie cannot be charged when the PC is turned off or in sleep mode.  QGenie will be recognized as USB storage when connected to a PC.  Be sure to insert the cable correctly. Pushing the cable forcibly into the port may damage the port and
result in malfunction.
For optimum performance of the rechargeable lithium-ion battery, it is recommended to charge in an
ambient temperature between 10 °C – 35 °C (50 °F - 95 °F).
If an abnormality (increased temperature, insufficient power supply, etc) occurs while charging, the
OLED screen may show an error, the battery LED will blink orange, and charging may stop. Please try other ports of PC to continue charging.
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Turning the power on/off

Turning the power on
1. Turn on QGenie into Wi-Fi sharing mode
Slide the power switch to the top, and the OLED screen will display “QG-XXXXXX” and startup.
2. Turn on QGenie into Power bank mode
Slide the power switch to the middle, and the OLED screen will show “Power Bank.”
Turning the power off
Slide the power switch to the bottom, the OLED screen will switch off.
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Setting up an Android device

Installing "Qfile" to an Android device
1. Open the Google play from Android phone/tablet and search for “Qfile” or scan QR code as
blow.
2. Locate and select the Qfile App and tap the [INSTALL] button.
3. After selecting [INSTALL], user will need to accept the App permission to installation “Qfile”
App.
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Setting up an iOS device

Installing "Qfile" to an iOS device
1. Open the App Store from iPhone/iPad and search for “Qfile” or scan QR code as blow.
2. Locate and select the Qfile App. Please tap the [FREE] button.
3. After selecting [FREE], the blue button will turn to green and change to [INSTALL]. Please tap
this button and complete installation of the Qfile App.
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Connecting a device via wireless LAN

1. Turn on QGenie by sliding its power switch to the top and wait until the progress bar
disappears.
2. Go to the [Setting] of phone/tablet.
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3. Find QGenie’s wireless name (SSID) and connect (the Wireless name (SSID) on QGenie’s
OLED screen).
NOTE
iPhone/iPad will still show the “3G/4G” icon when connected to QGenie without an Internet connection.
This is normal case that iPhone/iPad connect to WiFi (QGenie) and 3G/4G at same time.
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Getting started by PC

Charging QGenie

NOTE
For first time use, we recommended charging QGenie by USB AC adaptor.
Charging with a USB AC adaptor
1. Connect the USB AC adaptor to the USB to PC/Charger port.
Connect AC adaptor to power outlet.
2. Battery LED indicator will display the orange on.
3. The OLED battery indicator will show 100% when QGenie is fully charged.
4. When charging is complete, disconnect the USB AC adaptor from QGenie.
5. The approximate charging time is 3 hours .
NOTE
Be sure to insert the cable correctly. Pushing the cable forcibly into the port may damage the port.  For optimum performance of the rechargeable lithium-ion battery, it is recommended to charge in an
ambient temperature between 10 °C – 35 °C (50 °F - 95 °F).
If an abnormality (increased temperature, insufficient power supply, etc) occurs while charging, the
OLED screen may show an error, the battery LED will blink orange, and charging may stop. If this occurs when QGenie is on, please turn it off or try with a different USB adaptor.
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Charging with a PC
1. Connect QGenie to a computer using a USB cable.
2. Battery LED indicator will display the orange on.
3. The OLED battery indicator will show 100% when QGenie is fully charged.
4. When charging is complete, disconnect the USB cable from QGenie and the computer.
NOTE
QGenie cannot be charged when the PC is turned off or in sleep mode.  QGenie will be recognized as USB storage when connected to a PC.  Be sure to insert the cable correctly. Pushing the cable forcibly into the port may damage the port.  For optimum performance of the rechargeable lithium-ion battery, it is recommended to charge in an
ambient temperature between 10 °C – 35 °C (50 °F - 95 °F).
If an abnormality (increased temperature, insufficient power supply, etc) occurs while charging, the
OLED screen may show an error, the battery LED will blink orange, and charging may stop. Please try other ports of PC to continue charging.
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Install Qfinder Utility

1. Type http://www.qnap.com/ in web browser, Go to “support”> “download”> “utility”.
2. Download QNAP utility [Qfinder] based on operating system.
3. Launch the QNAP Qfinder installer from computer, select a language and click [Next].
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4. Read the license agreement, check [I accept the terms of the License Agreement], and click
[Next].
5. Select components to install and click [Next].
6. Choose install location and click [Install] for process the Qfinder installation.
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Turning the power on/off

Turning the Power on
1. Turn on QGenie into Wi-Fi sharing mode
Slide the power switch to the top, and the OLED screen will display “QG-XXXXXX” and startup.
2. Turn on QGenie into Power bank mode
Slide the power switch to the middle, and the OLED screen will show “Power Bank.”
Turning the Power off
Slide the power switch to the bottom, the OLED screen will switch off.

Connecting PCs to QGenie

Connecting to QGenie with Windows
1. Turn on QGenie by sliding its power switch to the top and wait until the progress bar
disappears.
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