QNAP HS-210, HS-251, TS-112P, TS-131, TS-212P Hardware guide

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QNAP Turbo NAS

Hardware User Manual

2015/02/11

Thank you for choosing QNAP products! This user manual provides description of the

hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully

and strictly adhere to the instructions of the manual.

This user manual is applicable to the following Turbo NAS models:

HS-210, HS-251, TS-112P, TS-131, TS-212P, TS-231, TS-231+,TS-251, TS-251C, TS-253

Pro, TS-269H, TS-420U, TS-421U, TS-431, TS-431+, TS-451, TS-451S, TS-451U, TS-453

Pro, TS-453S Pro (formerly SS-453 Pro), TS-453U, TS-453U-RP, TVS-463, TS-470U-SP/RP,

TS-651, TS-653 Pro, TVS-663, TS-851, TS-853 Pro, TS-853S Pro (formerly SS-853 Pro),

TS-853U, TS-853U-RP, TVS-863, TVS-863+, TS-870U-RP, TS-879 Pro, TS-879U-RP,

TS-EC879U-RP, TS-1079 Pro, TS-1253U, TS-1253U-RP, TS-1270U-RP, TS-1279U-RP,

TS-EC1279U-RP, TS-1679U-RP, TS-EC1679U-RP, IS-400 Pro, TS-453mini

NOTE

 The “Turbo NAS” & “Turbo vNAS” are hereafter referred to as “NAS”.  The product you purchased may not support certain functions dedicated to specific

models.

 All features, functionality, and other product specifications are subject to change

without prior notice or obligation.

 Information presented is subject to change without notice.  No part of this publication may be reproduced, stored in a retrieval system, or

transmitted, in any form or by any means, mechanical, electronic, photocopying,

recording, or otherwise, without prior written permission of QNAP Systems, Inc.

QNAP and the QNAP logo are registered trademarks of QNAP Systems, Inc. Other

products and company names mentioned herein may be the trademarks of their

respective companies.

DISCLAIMER

In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product

from direct, indirect, special, incidental, or consequential damages resulting from the use

of the product, its accompanying software, or its documentation. QNAP makes no warranty

or representation, expressed, implied, or statutory, with respect to its products or the

contents or use of this documentation and all accompanying software, and specifically

disclaims its quality, performance, merchantability, or fitness for any particular purpose.

QNAP reserves the right to revise or update its products, software, or documentation

without obligation to notify any individual or entity.

Note:

 Back up your system periodically to avoid any potential data loss. QNAP disclaims any

responsibility of all sorts of data loss or recovery.

 Should you return any components of the NAS package for refund or maintenance,

make sure they are carefully packed for shipping. Any form of damages due to

improper packaging will not be compensated.

Regulatory Notice

FCC Notice

QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for

details. Once the class of the device is determined, refer to the following corresponding

statement.

=======================================================

FCC Class A Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy, and if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential

area is likely to cause harmful interference, in which case the user will be required to

correct the interference at his own expense.

Modifications: Any modifications made to this device that are not approved by QNAP

Systems, Inc. may void the authority granted to the user by the FCC to operate this

equipment.

FCC Class B Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

Modifications: Any modifications made to this device that are not approved by QNAP

Systems, Inc. may void the authority granted to the user by the FCC to operate this

equipment.

CE NOTICE

QNAP NAS comply with different CE compliance classes. Please refer to the Appendix for

details.

Symbols in this document

Warning

This icon indicates the instructions must be strictly followed. Failure

to do so could result in injury to human body or death.

Caution

This icon indicates the action may lead to disk clearance or loss OR

failure to follow the instructions could result in data damage, disk

damage, or product damage.

Table of Contents

Safety Warnings ................................................................................................. 8

Chapter 1. CPU and Memory Specifications ..................................................... 9

Chapter 2. Power Button and Reset Button Behavior .................................... 23

Chapter 3. USB One Touch Copy .................................................................... 24

Chapter 4. LED and Alarm Buzzer Specifications ........................................... 26

Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) 29

5.1 TS-451S, TS-651, TS-851, TS-X53/X53S PRO, TVS-X63 SERIES (2/4/6/8-BAY) ... 29

5.2 TS-451U, TS-X53U SERIES (4/8/12-BAY) ...................................................... 33

5.3 TS-879U-RP, TS-1279U-RP, TS-EC879U-RP, TS-EC1279U-RP, TS-1679U-RP,

TS-EC1679U-RP, TS-870U-RP, TS-1270U-RP .............................................. 36

5.4 TS-251, TS-451 ..................................................................................... 39

Chapter 6. Network Expansion Card Installation ........................................... 43

6.1 TVS-463, TVS-663, TVS-863, TS-879 PRO, TS-1079 PRO .............................. 43

6.2 TS-879U-RP, TS-EC879U-RP, TS-1279U-RP, TS-EC1279U-RP, TS-1679U-RP,

TS-EC1679U-RP ..................................................................................... 47

6.3 TS-870U-RP, TS-1270U-RP ...................................................................... 51

Chapter 7. Install and Hot-swap Hard Drives ................................................ 53

7.1 INSTALL HARD DRIVES ................................................................................ 53

7.2 HARD-SWAP HARD DRIVES ........................................................................... 58

Chapter 8. RAID Recovery ............................................................................. 60

Chapter 9. Use the LCD Panel ........................................................................ 62

Chapter 10. Install Power Supply Unit ............................................................. 67

10.1 1U TURBO NAS ........................................................................................ 67

10.2 TS-470U-RP/SP ..................................................................................... 68

10.3 2U/3U TURBO NAS (TS-853U-RP, TS-1253U-RP, TS-1279U-RP, TS-EC1279U-RP,

TS-1679U-RP, AND TS-EC1679U-RP ONLY) ................................................... 69

Technical Support ............................................................................................ 73

GNU GENERAL PUBLIC LICENSE ....................................................................... 74

Appendix A: Product Compliance Class ............................................................. 87

Safety Warnings

1. The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity

of 0%–95%. Please make sure the environment is well-ventilated.

2. The power cord and devices connected to the NAS must provide correct supply voltage

(100W, 90–264V).

3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature

and humidity of the environment are in optimized level.

4. Unplug the power cord and all connected cables before cleaning. Wipe the NAS with a

dry towel. Do not use chemical or aerosol to clean the NAS.

5. Do not place any objects on the NAS for the server’s normal operation and to avoid

overheat.

6. Use the flat head screws in the product package to lock the hard disks in the NAS when

installing hard disks for proper operation.

7. Do not place the NAS near any liquid.

8. Do not place the NAS on any uneven surface to avoid falling off and damage.

9. Make sure the voltage is correct in the location where the NAS is installed. Contact the

distributor or the local power supply company for the information.

10. Do not place any object on the power cord.

11. Do not attempt to repair the NAS in any occasions. Improper disassembly of the

product may expose the users to electric shock or other risks. For any enquiries,

please contact the distributor.

12. The chassis NAS models should only be installed in the server room and maintained by

the authorized server manager or IT administrator. The server room is locked by key or

keycard access and only certified staff is allowed to enter the server room.

Warning:

 Danger of explosion if battery is incorrectly replaced. Replace only with the same or

equivalent type recommended by the manufacturer. Dispose of used batteries

according to the manufacturer’s instructions.

 Do NOT touch the fan inside the system to avoid serious injuries.

System

TS-112P

TS-212P

CPU

ARM 1.6GHz

Memory

512MB DDR2

Flash

16MB

Memory replaceable

Number of SODIMM

slots

Number of hard drive

slots

System

TS-131

TS-231

TS-431

CPU

Dual-core ARM™ Cortex™

-A9 1.2GHz

Dual-core ARM™ Cortex™

-A9 1.2GHz

Dual-core ARM™ Cortex™

-A9 1.2GHz

Memory

512MB DDR3

Flash

512MB

Memory replaceable

Number of SODIMM

slots

0 0 0

Number of hard drive

slots

1 2

Chapter 1. CPU and Memory Specifications

Caution: Modifying the hardware, software, or firmware of the QNAP products will

void the warranty. QNAP is not responsible for any form of damage or loss of data caused

by modding the QNAP products. Users should bear their own risks of all sorts of possible

data loss or system instabilities due to changing the hardware parts, modifying the default

system firmware or installing any unauthorized third party applications on QNAP products.

System

TS-231+

TS-431+

CPU

Dual-core ARM™

Cortex™ -A15 1.4GHz

Dual-core ARM™

Cortex™ -A15 1.4GHz

Memory

1GB DDR3

Flash

512MB

Memory replaceable

Number of SODIMM

slots

0 0 Number of hard drive

slots

System

HS-210

CPU

ARM 1.6GHz

Memory

512MB DDR3

Flash

16MB

Memory replaceable

Number of SODIMM

slots

Number of hard drive

slots

System

TS-269H

CPU

Dual-core Intel

1.6

GHz

Memory

2GB DDR3

Flash

512MB

Memory replaceable

Number of SODIMM

slots

Number of hard drive

slots

System

TS-879 Pro

TS-1079 Pro

TS-879U-RP

CPU

Dual-core Intel® Core™

i3 3.30 GHz

Dual-core Intel® Core™

i3 3.30 GHz

Dual-core Intel® Core™

i3 3.30 GHz

Memory

2GB DDR3 RAM

4GB DDR3 RAM

Flash

512MB (USB DOM)

Memory replaceable

Yes

Number of

LONG-DIMM slot

2 2 4

Number of hard drive

slots

Number of expansion

slots

1 1 2

System

TS-1279U-RP

TS-EC879U-RP

TS-EC1279U-RP

CPU

Dual-core Intel® Core™

i3 3.30 GHz

Quad-core Intel®

Xeon™ 3.20 GHz

Quad-core Intel®

Xeon™ 3.20 GHz

Memory

4GB DDR3 RAM

4GB DDR3 ECC RAM

Flash

512MB (USB DOM)

Memory replaceable

Yes

Number of

LONG-DIMM slot

4 4 4

Number of hard drive

slots

12 8 12

Number of expansion

slots

2 2 2

System

TS-1679U-RP

TS-EC1679U-RP

CPU

Dual-core Intel® Core™

i3 3.30 GHz

Quad-core Intel®

Xeon™ 3.20 GHz

Memory

4GB DDR3 RAM

4GB DDR3 ECC RAM

Flash

512MB (USB DOM)

Memory replaceable

Yes

Number of

LONG-DIMM slot

Number of hard drive

slots

Number of expansion

slots

System

TS-451U

TS-453U

TS-453U-RP

CPU

Dual-core Intel®

Celeron™ 2.41 GHz (up

to 2.58GHz)

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Memory

1GB DDR3 (Expandable

RAM, up to 8GB)

4GB/8GB DDR3

(Expandable RAM, up to

8GB)

4GB/8GB DDR3

(Expandable RAM, up to

8GB)

Flash

512MB (USB DOM)

Memory replaceable

Yes (Compatible with

DDR3L-1333 RAM)

Yes (Compatible with

DDR3L-1333 RAM)

Yes (Compatible with

DDR3L-1333 RAM)

Number of SODIMM

slots

2 2 2

Number of hard drive

slots

4 4 4

Power supply unit

250W

2 x 250W

System

TS-853U

TS-853U-RP

CPU

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Memory

4GB/8GB DDR3

(Expandable RAM, up to

8GB)

4GB/8GB DDR3

(Expandable RAM, up to

8GB)

Flash

512MB (USB DOM)

Memory replaceable

Yes (Compatible with

DDR3L-1333 DRAM)

Yes (Compatible with

DDR3L-1333 DRAM)

Number of SODIMM

slots

Number of hard drive

slots

Power supply unit

250W

2 x 250W

System

TS-1253U

TS-1253U-RP

CPU

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Memory

4GB/8GB DDR3

(Expandable RAM, up to

8GB)

4GB/8GB DDR3

(Expandable RAM, up to

8GB)

Flash

512MB (USB DOM)

Memory replaceable

Yes (Compatible with

DDR3L-1333 RAM)

Yes (Compatible with

DDR3L-1333 RAM)

Number of SODIMM

slots

Number of hard drive

slots

Power supply unit

250W

2 x 250W

System

TS-470U-SP

TS-470U-RP

CPU

Dual-core Intel®

Celeron™ 2.7 GHz

Dual-core Intel®

Celeron™ 2.7 GHz

Memory

2GB DDR3

Flash

512MB

Memory replaceable

Yes (Compatible with

DDR3-1333 RAM)

Yes (Compatible with

DDR3-1333 RAM)

Number of SODIMM

slots

Number of hard drive

slots

4 4 Power supply unit

250W (Upgradeable to

redundant power)

2 x 250W

PCI-E expansion slot

No System

TS-870U-RP

TS-1270U-RP

CPU

Dual-core Intel®

Celeron™ 2.4 GHz

Dual-core Intel®

Celeron™ 2.4 GHz

Memory

4GB DDR3

Flash

512MB

Memory replaceable

Yes

Number of SODIMM

slots

Number of hard drive

slots

Power supply unit

2 x 300W

2 x 500W

PCI-E expansion slot

Yes

System

IS-400 Pro

CPU

Dual-core Intel® 1.1

GHz

Memory

2GB DDR3

Flash

512MB (USB DOM)

CPU replaceable

Memory replaceable

Yes (Compatible with

DDR3-1333 RAM)

Number of SODIMM

slots

Number of hard drive

slots

4 (2.5" only)

System

TS-251C

TS-251 / TS-251-4G

CPU

Dual-core Intel®

Celeron™ 2.41 GHz (up

to 2.58GHz)

Dual-core Intel®

Celeron™ 2.41 GHz (up

to 2.58GHz)

Memory

1GB DDR3L

1GB / 4GB DDR3L

(Expandable RAM, up

to 8GB)

Flash

512MB

Memory replaceable

Yes (DDR3L-1333

SODIMM RAM)

Number of SODIMM

slots

0 2

Number of hard drive

slots

2 (3.5” HDDs only) 2

IR sensor

Yes (QNAP remote

control: RM-IR002)

Yes (QNAP remote

control: RM-IR002)

System

TS-451 / TS-451-4G

TS-451S

CPU

Dual-core Intel®

Celeron™ 2.41 GHz (up

to 2.58GHz)

Dual-core Intel®

Celeron™ 2.41 GHz (up

to 2.58GHz)

Memory

1GB / 4GB DDR3L

(Expandable RAM, up to

8GB)

1GB DDR3L

(Expandable RAM, up to

8GB)

Flash

512MB

Memory replaceable

Yes (DDR3L-1333

SODIMM RAM)

Yes (DDR3L-1333

SODIMM RAM)

Number of SODIMM

slots

Number of hard drive

slots

4 (2.5” only)

IR sensor

Yes (QNAP remote

control: RM-IR002)

Yes (QNAP remote

control: RM-IR002)

System

TS-651 / TS-651-4G

TS-851 / TS-851-4G

CPU

Dual-core Intel®

Celeron™ 2.41 GHz (up

to 2.58GHz)

Dual-core Intel®

Celeron™ 2.41 GHz (up

to 2.58GHz)

Memory

1GB / 4GB DDR3L

(Expandable RAM, up to

8GB)

1GB / 4GB DDR3L

(Expandable RAM, up to

8GB)

Flash

512MB

Memory replaceable

Yes (DDR3L-1333

SODIMM DRAM)

Yes (DDR3L-1333

SODIMM DRAM)

Number of SODIMM

slots

Number of hard drive

slots

6 8 IR sensor

Yes (QNAP remote

control: RM-IR002)

Yes (QNAP remote

control: RM-IR002)

System

HS-251 / HS-251-2G

CPU

Dual-core Intel®

Celeron™ 2.41 GHz (up

to 2.58GHz)

Memory

1GB / 2GB DDR3L

Flash

512MB

CPU replaceable

Memory replaceable

Number of SODIMM

slots

Number of hard drive

slots

IR sensor

Yes (QNAP remote

control: RM-IR002)

System

TS-253 Pro /

TS-253 Pro-8G

TS-453mini-2G /

TS-453mini-8G

TS-453 Pro /

TS-453 Pro-8G

CPU

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Memory

2GB / 8GB DDR3L

(Expandable RAM, up to

8GB)

2GB / 8GB DDR3L

(Expandable RAM, up to

8GB)

2GB / 8GB DDR3L

(Expandable RAM, up to

8GB)

Flash

512MB

Memory replaceable

Yes (DDR3L-1333

SODIMM DRAM)

Yes (DDR3L-1333

SODIMM DRAM)

Yes (DDR3L-1333

SODIMM DRAM)

Number of SODIMM

slots

2 2 2

Number of hard drive

slots

2 4 4

LCD panel

Yes

IR sensor

Yes (QNAP remote

control: RM-IR002)

Yes (QNAP remote

control: RM-IR002)

Yes (QNAP remote

control: RM-IR002)

System

TS-653 Pro /

TS-653 Pro-8G

TS-853 Pro /

TS-853 Pro-8G

CPU

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Memory

2GB / 8GB DDR3L

(Expandable RAM, up to

8GB)

2GB / 8GB DDR3L

(Expandable RAM, up to

8GB)

Flash

512MB

Memory replaceable

Yes (DDR3L-1333

SODIMM DRAM)

Yes (DDR3L-1333

SODIMM DRAM)

Number of SODIMM

slots

Number of hard drive

slots

LCD panel

Yes

IR sensor

Yes (QNAP remote

control: RM-IR002)

Yes (QNAP remote

control: RM-IR002)

System

TS-453S Pro

(Formerly the

SS-453 Pro)

TS-853S Pro

(Formerly the

SS-853 Pro)

CPU

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Quad-core Intel®

Celeron™ 2.0 GHz (up

to 2.41GHz)

Memory

4GB DDR3L

(Expandable RAM, up to

8GB)

4GB DDR3L

(Expandable RAM, up to

8GB)

Flash

512MB

Memory replaceable

Yes (DDR3L-1333

SODIMM DRAM)

Yes (DDR3L-1333

SODIMM DRAM)

Number of SODIMM

slots

Number of hard drive

slots

4 (2.5” only)

8 (2.5” only)

LCD panel

Yes

IR sensor

Yes (QNAP remote

control: RM-IR002)

Yes (QNAP remote

control: RM-IR002)

System

TVS-463-4G /

TVS-463-8G

TVS-663-4G /

TVS-663-8G

CPU

Quad-core AMD

2.4 GHz

Quad-core AMD

2.4 GHz

Memory

4/8 GB DDR3L

(Expandable RAM, up

to 16GB)

4/8 GB DDR3L

(Expandable RAM, up to

16GB)

Flash

512MB

Memory replaceable

Yes (Compatible with

DDR3L-1600 RAM)

Yes (Compatible with

DDR3L-1600 RAM)

Number of SODIMM

slots

Number of hard drive

slots

PCI-E expansion slot

1 1 LCD panel

Yes

IR sensor

Yes (QNAP remote

control: RM-IR002)

Yes (QNAP remote

control: RM-IR002)

System

TVS-863-4G /

TVS-863-8G

TVS-863+-8G /

TVS-863+-16G

CPU

Quad-core AMD

2.4 GHz

Quad-core AMD

2.4 GHz

Memory

4/8 GB DDR3L

(Expandable RAM, up to

16GB)

8/16 GB DDR3L

(Expandable RAM, up to

16GB)

Flash

512MB

Memory replaceable

Yes (Compatible with

DDR3L-1600 RAM)

Yes (Compatible with

DDR3L-1600 RAM)

Number of SODIMM

slots

Number of hard drive

slots

8 8 PCI-E expansion slot

1 (Pre-installed 1-port

10GbE NIC)

LCD panel

Yes

IR sensor

Yes (QNAP remote

control: RM-IR002)

Yes (QNAP remote

control: RM-IR002)

System

Power button

(Turn on)

Power button

(Hardware turn

off)

Power button

(Force turn off)

All models

Press once

1.5 sec

5 sec

System

Basic system reset

(1 beep)

Advanced system reset

(2 beeps)

All models

3 sec

10 sec

Chapter 2. Power Button and Reset Button Behavior

 Power button: Press to turn on or turn off.

 Reset button: Press to reset the system settings.

Basic system reset (3 sec)

Press the reset button for 3 seconds, a beep sound will be heard. The following settings are

reset to default:

 System administration password: admin  TCP/IP configuration: Obtain IP address settings automatically via DHCP  TCP/IP configuration: Disable Jumbo Frame  TCP/IP configuration: If port trunking is enabled (dual LAN models only), the port

trunking mode will be reset to “Active Backup (Failover)”.

 System Port: 8080 (system service port)  Security Level: Low (Allow all connections)  LCD panel password: (blank)*  VLAN will be disabled

*This feature is only provided by the NAS models with LCD panels. Please visit

http://www.qnap.com for details.

Advanced system reset (10 sec)

Press the reset button for 10 seconds; you will hear two beeps at the third and the tenth

seconds. The NAS will reset all the system settings to default as it does by web-based

system reset in “Administration” > “Restore to Factory Default” except all the data are

reserved. The settings such as the users, user groups, and the network share folders

previously created will be cleared. To retrieve the old data after the advanced system reset,

create the same network share folders on the NAS and the data will be accessible again.

System

Number of seconds (press the one touch copy button to

trigger data copy)

All NAS models

0.5 sec

Chapter 3. USB One Touch Copy

Data Copy by the Front USB Port

The NAS supports instant data copy backup from the external USB device to the NAS or the

other way round by the front one touch copy button. To use this function, follow the steps

below:

1. Make sure a hard drive is installed and formatted on the NAS. The default network

share Qusb or Usb is created.

2. Turn on the NAS.

3. Configure the behavior of the Copy button on “Backup” > “USB one touch copy” page.

4. Connect the USB storage device to the front USB port of the NAS.

5. Press the Copy button. The USB LED will flash. The data will be copied to or from the

USB device according to the NAS settings.

Note:

 This feature adopts incremental backup. After the first time data backup, the NAS only

copies the changed files since the last backup.

 This feature is only available on certain NAS models. Please refer to the product

specification table for details at www.qnap.com.

LED

Color

LED Status

Description

System

Status

Red/

Green

Flashes green

and red

alternately

every 0.5 sec

1. The hard drive on the NAS is being

formatted.

2. The NAS is being initialized.

3. The system firmware is being updated.

4. RAID rebuilding is in process.

5. Online RAID Capacity Expansion is in

process.

6. Online RAID Level Migration is in process.

Red

1. The hard drive is invalid.

2. The disk volume has reached its full

capacity.

3. The disk volume is going to be full.

4. The system fan is out of function.

5. An error occurs when accessing

(read/write) the disk data.

6. A bad sector is detected on the hard

drive.

7. The NAS is in degraded read-only mode

(2 member drives fail in a RAID 5 or RAID 6 configuration, the disk data can still be read).

8. Hardware self-test error.

Flashes red

every 0.5 sec

The NAS is in degraded mode (one member drive fails in RAID 1, RAID 5 or RAID 6 configuration).

Flashes green

every 0.5 sec

1. The NAS is starting up.

2. The NAS is not configured.

3. A hard disk drive is not formatted.

Flashes green

every 2

seconds

The NAS is in S3 sleep mode1.

Green

The NAS is ready.

Chapter 4. LED and Alarm Buzzer Specifications

The LED indicators of the NAS indicate the system status and information. When the NAS is

turned on, check the following items to make sure the system status is normal. Note that

the following LED information is applicable only when users have properly installed the hard

drive, and connected the NAS to the network and the power supply.

This feature is only available on certain NAS models. Please refer to the product specification table

for details at www.qnap.com.

LED

Color

LED Status

Description

Off

All the hard disk drives on the NAS are in standby mode.

LAN

Orange

The disk data is being accessed from the network and a read/write error occurs during the process.

Flashes

orange

The NAS is being accessed from the network.

10 GbE2

Green

The 10GbE network expansion card is installed.

Off

No 10GbE network expansion card is installed.

HDD3

Red/

Green

Flashes red

The disk data is being accessed and a read/write error occurs during the process.

Red

A hard disk drive read/write error occurs.

Flashes green

The disk data is being accessed.

Green

The hard disk drive can be accessed.

USB3

Blue

Flashes blue

every 0.5 sec

1. A USB device (connected to the front USB

port) is being detected.

2. A USB device (connected to the front USB

port) is being removed from the NAS.

3. The USB device (connected to the front

USB port of the NAS) is being accessed.

4. The data is being copied to or from the

external USB or eSATA device.

Blue

A front USB device is detected (after the device is mounted).

Off

1. No USB device is detected.

2. The NAS has finished copying the data to

or from the USB device connected to the front USB port.

eSATA3

Orange

Flashes

The eSATA device is being accessed.

Off

No eSATA device can be detected.

The 10 GbE network expansion function is only supported by the TVS-463, TVS-663, TVS-863/863+, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-1279U-RP, TS-EC879U-RP, TS-EC1279U-RP, TS-1679U-RP, TS-EC1679U-RP, TS-870U-RP, and TS-1270U-RP.

This feature is only available on certain NAS models. Please refer to the product specification table for details at www.qnap.com.

Beep alarm (for all NAS models)

Beep sound

Number of Times

Description

Short beep (0.5 sec)

1. The NAS is starting up.

2. The NAS is being shut down

(software shutdown).

3. The user presses the reset button to

reset the NAS.

4. The system firmware has been

updated.

Short beep (0.5 sec)

The user tries to copy the NAS data to the external storage device from the front USB port, but the data cannot be copied.

Long beep (1.5 sec)

3, every 5 min

The system fan is out of function.

Long beep (1.5 sec)

1. The disk volume is going to be full.

2. The disk volume has reached its full

capacity.

3. The hard drives on the NAS are in

degraded mode.

4. The user starts the hard drive

rebuilding process.

5. A hard drive is plugged in or out.

1. The NAS is turned off by force

shutdown (hardware shutdown).

2. The NAS has been turned on

successfully and is ready.

The beep alarm can be disabled in “System Administration” > “Hardware Settings”.

Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module

Installation)

Warning:

 The following instructions should only be performed by an authorized and trained

technician.

 Strictly adhere to the instructions to install a RAM module on the NAS. Failure to do so

could result in injury to human body or death.

 Before starting, please ensure that you turn off the NAS, disconnect the power

adaptor, network cable(s), and also remove any other device/cable that is attached to

the NAS.

 Please ensure that you wear an antistatic wrist strap during the entire process to

prevent electrostatic discharge. The crocodile clip should be connected to the ground.

QNAP provides different RAM modules (optional purchase) for users to upgrade the

memory of Turbo NAS. Follow the steps below to install an extra memory module on the

NAS to upgrade the memory.

Follow the steps below to install a RAM module on the NAS.

5.1 TS-453mini (4-bay)

1. Use a flathead screwdriver to loosen the screw on the memory module compartment

at the bottom of the NAS and lift the compartment cover away.

2. To remove installed memory modules, pull the retention clips on each side so that the

module tilts up for easy removal.

Note: Always ensure that a memory module is installed in the Primary (red) slot.

If not, then the system will fail to start. When installing two memory modules, please

ensure that they are the same size and ideally use the same type/model for both slots.

3. Slide the memory module to the slot at a 45-degree angle (approximately) and press

the memory module down until it clips into place. Ensure the memory module sits

properly with the clips in place.

4. Close the NAS cover and fasten the screw. Reconnect the power and network cables

to the NAS.

5.2 TS-451S, TS-651, TS-851, TS-x53/x53S Pro, TVS-x63 series

(2/4/6/8-bay)

1. Loosen the three screws on the rear of the NAS.

2. Remove the case cover of the NAS gently.

3. Locate the memory slot. Make sure the slot is empty.

Note: For TS-x53/x53S Pro, TS-451S, TS-651 and TS-851 models, always ensure

that a memory module is installed in the Primary slot (red). If not, then the

system will fail to start. When installing two memory modules, please ensure that they

are the same size and ideally use the same type of RAM for both memory slots. The

maximum supported memory is 8GB combined.

4. Grasp the edge of the memory module. Align the notch on the gold edge of the module

with the notch in the memory slot. Slide the memory module to the slot at a 45-degree

angle (approximately).

5. Gently press the memory module into the slot until it is seated fully.

6. Rotate the memory module towards the motherboard until the securing clips clicks into

place.

7. Close the case cover and fasten the screws. Connect the power adaptor and cables

back to the NAS.

8. To check that the memory module is recognized by the NAS, power up the NAS and

Information” and check the total memory in “Hardware Information”.

5.3 TS-451U, TS-x53U series (4/8/12-bay)

5. Open the NAS.

a. TS-451U and TS-453U: Loosen the six screws on the top of the NAS.

b. TS-853U, TS-1253U: Loosen the two screws on the rear of the NAS.

6. Open the NAS.

7. Slide the memory module to the slot at a 45-degree angle (approximately).

8. Press the memory module down while holding the clips open.

9. Make sure the memory module sits in properly with the clips in place.

Note: For TS-x53U & TS-451U models, always ensure that a memory module is

installed in the primary slot (red box in the below figure,) or the system will fail to

start. When installing two memory modules, please ensure that they are the same size and

ideally use the same type of RAM for both memory slots. The maximum supported memory

is 8GB combined.

10. Close the NAS cover and fasten the screws. Connect the power adaptor and cables

back to the NAS.

5.4 TS-879U-RP, TS-1279U-RP, TS-EC879U-RP, TS-EC1279U-RP, TS-1679U-RP,

TS-EC1679U-RP, TS-870U-RP, TS-1270U-RP

QNAP provides a 4GB DDR3* RAM module and a 4GB DDR3 ECC** RAM module (optional

purchase) for users to upgrade the memory of the NAS. Insert an extra RAM module on the

motherboard of the NAS to upgrade the memory. The total memory will be shown in

“System Information” of the administration page.

*Applied models: TS-879U-RP, TS-1279U-RP, TS-1679U-RP, TS-870U-RP, TS-1270U-RP.

**Applied models: TS-EC879U-RP, TS-EC1279U-RP, TS-EC1679U-RP.

1. Loosen the 2 screws on the rear of the NAS as shown in the illustration.

2. Hold the notch at the edge of the top cover. Remove the top cover in both hands.

3. Release the ejector clips gently by pulling them out of the sides of the RAM slot.

4. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module

with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go

any further.

5.5 TS-251, TS-451

1. Remove the screws on the rear (top and bottom) of the NAS. If you have a 2-bay NAS,

it will have two screws. A 4-bay NAS will have four.

2. Gently remove the case cover of the NAS by sliding it apart (see the underside of the

NAS for visual indicators of the NAS case being locked/unlocked)

3. Remove the four inner screws (two on each side) of the hard drive cage.

4. If it is a 4-bay NAS, you will also need to remove two screws on the top of the hard drive

cage.

5. Gently remove the hard drive cage from the NAS by lifting it out of its slot.

6. Always ensure that a memory module is installed in the Primary slot (red). If

not, then the system will fail to start. When installing two memory modules, please

ensure that they are the same size and ideally use the same type of RAM for both

memory slots. The maximum supported memory is 8GB combined.

7. Reattach the hard drive cage to the NAS. Please ensure that it correctly plugs into the

slot.

8. Secure the hard drive cage by fastening the four inner screws (for the 4-bay NAS,

please fasten the two additional top screws.) Then reattach the case cover of the NAS

by gently sliding it back together.

9. Fasten the two/four screws onto the rear of the NAS.

10. Reinsert your hard drives to the NAS.

11. Connect the power adaptor and cables back to the NAS.

12. To check that the memory module is recognized by the NAS, power up the NAS and

Information” and check the total memory in “Hardware Information”.

Bracket A

Bracket B

Bracket C

Chapter 6. Network Expansion Card Installation

Warning:

 The following instructions should only be performed by an authorized and trained

technician.

 Strictly adhere to the instructions to install a network expansion card on the NAS.

Failure to do so could result in injury to human body or death.

The TVS-x63 and TS-x79 Pro series provides expansion slots for network expansion. Insert

an extra network expansion card (optional purchase) to the motherboard of the NAS to

increase the network bandwidth.

6.1 TVS-463, TVS-663, TVS-863, TS-879 Pro, TS-1079 Pro

Please refer the compatibility table below and replace a proper bracket for the network

expansion card.

Network Expansion Card Compatibility

Bracket A (X520-T2)

Intel® Ethernet Server Adapter X520-T2 (E10G42B)

Bracket B

(X520-SR2/X520-DA2)

1. Intel

Ethernet Server Adapter X520-SR2 (E10G42BFSR)

2. Intel

Ethernet Server Adapter X520-DA2 (E10G42BTDA)

Bracket C (Emulex)

1. Emulex OneConnect 10GbE Network Adapters, SFP+ Direct

attach copper (OCe11102-NX)

2. Emulex OneConnect 10GbE Network Adapters, Short reach

optical (OCe11102-NM)

3. Emulex OneConnect 10GbE Network Adapters, SFP+ Direct

attach copper (OCe11102-IX)

4. Emulex OneConnect 10GbE Network Adapters, Short reach

optical (OCe11102-IM)

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other

connectors or cables from the NAS.

2. Before installing the network expansion card, put on an antistatic wrist strap to prevent

electrostatic discharge. The crocodile clip should be connected to the ground.

3. Loosen the screws on the rear of the NAS.

4. Remove the case cover of the NAS gently.

For TVS-463 only: Unscrew and remove the power supply unit.

5. Loosen the screws and remove the expansion slot cover.

6. Grasp the edge of the network expansion card. Align the notch on the gold edge of the

card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot

until it cannot go any further.

7. Fasten the screws.

8. Close the case cover and fasten the screws. Connect the power adaptor and cables to

the NAS.

9. To check that the network expansion is recognized by the NAS, power up the NAS and

> “TCP/IP” and check the total number of network interfaces.

6.2 TS-879U-RP, TS-EC879U-RP, TS-1279U-RP, TS-EC1279U-RP, TS-1679U-RP,

TS-EC1679U-RP

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other

connectors or cables from the NAS.

2. Before installing the network expansion card, put on an antistatic wrist strap to

prevent electrostatic discharge. The crocodile clip should be connected to the ground.

3. Loosen the 2 screws on the rear of the NAS as shown in the illustration.

4. Hold the notch at the edge of the top cover. Remove the top cover in both hands.

5. Loosen the 4 screws as shown in the illustration.

6. Grasp the metal edge of the riser card module. Remove the module gently.

7. Loosen the screw and remove the expansion slot cover.

8. Insert the network expansion card to the PCIe slot until it cannot go any further. Then

fasten the screw.

9. Grasp the metal edge of the riser card module. Align the notch on the gold edge of the

riser card with the notch in the PCIe slot. Insert the riser card module to the PCIe slot

until it cannot go any further.

10. Fasten the screws. Close the case cover and fasten the screws.

11. Connect the power adaptor and cables to the NAS.

12. To check that the network expansion is recognized by the NAS, power up the NAS and

> “TCP/IP” and check the total number of network interfaces.

6.3 TS-870U-RP, TS-1270U-RP

1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other

connectors or cables from the NAS.

2. Before installing the network expansion card, put on an antistatic wrist strap to

prevent electrostatic discharge. The crocodile clip should be connected to the ground.

3. Loosen the two screws on the rear of the NAS.

4. Hold the notch at the edge of the top cover. Remove the top cover in both hands.

5. Loosen the screw and remove the expansion slot cover.

6. Grasp the edge of the expansion card. Align the notch on the gold edge of the card with

the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it

cannot go any further.

7. Fasten the screws.

8. Close the case cover and fasten the screws. Connect the power adaptor and cables to

the NAS.

9. To check that the network expansion is recognized by the NAS, power up the NAS and

> “TCP/IP” and check the total number of network interfaces.

Chapter 7. Install and Hot-swap Hard Drives

Caution:

 Before starting, please ensure that you turn off the NAS, disconnect the power

adaptor, network cable(s), and also remove any other device/cable that is attached to

the NAS.

 Please ensure that you wear an antistatic wrist strap during the entire process to

prevent electrostatic discharge. The crocodile clip should be connected to the ground.

7.1 Install Hard Drives

Follow the below steps to install hard drives on the NAS.

TS-453Mini

1. Remove the case cover. Open and remove the hard drive tray.

2. Install the HDD:

a. For 3.5” HDDs, remove both brackets (pinch the end marked “pull” to pull and

separate the bracket) from the tray. Place the hard drive on the tray and clip-in

both brackets.

b. For 2.5” HDDs/SSDs, secure the three screws in the back of the hard drive tray.

3. Insert the hard drive tray into the Turbo NAS all the way to the bottom and close the

case cover.

TS-112P, TS-212P and TS-251C

1. Loosen the screws on the rear (top and bottom) of the NAS. Remove the case cover

of the NAS by sliding it apart (see the underside of the NAS for visual indicators of

the NAS case being locked/unlocked.)

2. Install the hard drives: a. For TS-112P: Place the hard drive in the hard drive cradle and slide it forward

to lock it into the connector. Secure the screws on the slides of the hard

drive.

b. For TS-212P and TS-251C: Place the first hard drive in the hard drive cradle

and slide it forward to look it into the connector. Place the second hard drive

on top of the first hard drive and secure the screws on the slides of both hard

drives. Connect the SATA cable and power cable to the connectors as shown

in the picture.

3. After installing the hard drives, cover the NAS with the case cover and fasten the

round head screws. Then, place the NAS vertically on the stands.

System

Supports

3.5-inch

SATA Hard

Drives

Supports

2.5-inch

SATA Hard

Drives

Supports

SSD

Supports

Hot-swapping

Hard Drives

(RAID 1 or

above only)

TS-112P, TS-212P, TS-251C

Yes

HS-210, HS-251, TS-131,

TS-231, TS-231+, TS-431,

TS-431+, TS-251, TS-451,

TS-651, TS-851, TS-253

Pro, TS-453 Pro, TS-453S

Pro, TS-653 Pro, TS-853

Pro, TS-853S Pro, TS-879

Pro, TS-1079 Pro,

TS-879U-RP, TS-1279U-RP,

TS-EC879U-RP,

TS-EC1279U-RP,

TS-1679U-RP,

TS-EC1679U-RP, TS-451U,

TS-453U, TS-453U-RP,

TS-853U, TS-853U-RP,

Yes

7.2 Hard-swap Hard Drives

The QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard disk drives from major hard

disk brands. For the updated hard drive compatibility list, please visit

http://www.qnap.com.

Caution:

 QNAP disclaims any responsibility for product damage/malfunction or data

loss/recovery due to misuse or improper installation of hard disks in any occasions for

any reasons.

 Note that if a hard drive (new or used) which has never been installed on the NAS

before it is installed, the hard drive will be formatted and partitioned automatically and

all the disk data will be cleared.

System

Supports

3.5-inch

SATA Hard

Drives

Supports

2.5-inch

SATA Hard

Drives

Supports

SSD

Supports

Hot-swapping

Hard Drives

(RAID 1 or

above only)

TS-1253U, TS-1253U-RP,

TS-870U-RP, TS-1270U-RP,

TS-470/470 Pro,

TS-670/670 Pro,

TS-870/870 Pro, TVS-463,

TVS-663, TVS-863,

TVS-863+

TS-451S, TS-453S Pro,

TS-853S Pro, IS-400 Pro

Yes

The NAS supports hot-swapping the hard drives when 1 member drive crashes in RAID 1,

1–2 member drives crash in RAID 5 or RAID 6. Follow the steps below to hot-swap the hard

drive when a member drive fails in a RAID configuration.

1. Login the NAS and check the disk volume configuration in “Volume Management”.

2. The volume status should be “in degraded mode”.

3. Prepare a new hard drive to replace the failed one. The capacity of the new hard drive

should be the same as or larger than the failed hard drive.

4. Unplug the failed drive from the NAS. Wait for about 20 seconds or until the server

beeps twice.

5. Remove the failed drive from the drive tray.

6. Install the new hard drive on the drive tray. Insert it to the NAS.

7. The server should beep 1.5 seconds twice.

8. Check the volume status on the web administration page. The volume should be

rebuilding.

Warning: Users are strongly recommended to turn OFF the server before replacing

the hard drive to reduce the risk of electric shock.

Disk volume

Supports RAID recovery

Maximum number of disk

removal allowed

Single

No - JBOD

Yes

1 or more

RAID 0

Yes

1 or more

RAID 1

Yes

1 or 2

RAID 5

Yes

2 or more

RAID 6

Yes

3 or more

RAID 10

Chapter 8. RAID Recovery

The QNAP NAS supports exclusive RAID recovery technology to recover a failed RAID disk

volume from unintentional disconnection or removal of the hard drives from the system.

Using the RAID recovery, users can recover an inactive RAID 1, RAID 5, or RAID 6 volume

to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.

If the volume status is not active, users can install the same hard drives back to the same

slots of the NAS. Then click “RECOVER” on the “Disk Management” > “Volume Management”

page. Wait for about 60 seconds for the process to complete. When finished, the data can

be accessed.

Note:

 After recovering a RAID 1, RAID 5, or RAID 6 disk volume from not active to degraded

mode by the RAID recovery, users can read or write the volume normally. The volume

status will be recovered to normal after synchronization.

 If the disconnected drive member is damaged, the RAID recovery function will not

work.

Standard

RAID 5

QNAP RAID 5

Standard

RAID 6

QNAP RAID 6

Degraded mode

N-1

N-1 & N-2

Read only protection

(for immediate data

backup & hard drive

replacement)

N/A

N-1, bad blocks

found in the

surviving drives of

the array.

N/A

N-2, bad blocks

found in the

surviving drives of

the array.

RAID recovery

(RAID status: Not

active)

N/A

If re-inserting all

the original hard

disk drives to the

NAS and they can

be spun up,

identified,

accessed, and the

hard drive

superblock is not

damaged.

N/A

If re-inserting all

the original hard

disk drives to the

NAS and they can

be spun up,

identified,

accessed, and the

hard drive

superblock is not

damaged).

RAID crash

N-2

N-2 failed hard

drive and any of

the remaining hard

drives cannot be

spun up or

identified or

accessed.

N-3

N-3 and any of the

remaining hard

drives cannot be

spun up or

identified or

accessed.

N = Number of hard disk drives in the array

N A S 5 F 4 D E 3 1 6 9 . 2 5 4 . 1 0 0 . 1 0 0

Number of hard

drives detected

Default disk

configuration

Available disk configuration options*

Single

RAID 1

Single -> JBOD ->RAID 0 -> RAID 1

RAID 5

Single -> JBOD -> RAID 0 -> RAID 5

4 or above

RAID 5

Single ->JBOD -> RAID 0 -> RAID 5

-> RAID 6

C o n f i g . D i s k s ? → R A I D 5

C h o o s e R A I D 5 ? → Y e s N o

Chapter 9. Use the LCD Panel

This feature is only provided by the NAS models with LCD panels. Please visit

http://www.qnap.com for details.

The NAS provides a handy LCD panel for users to perform disk configuration and view the

system information.

When the NAS has started up, the server name and IP address will be shown.

For the first time installation, the LCD panel shows the number of hard drives detected and

the IP address. Configure the hard drives.

*Press the “Select” button to choose the option, and press the “Enter” button to confirm.

For example, when 5 hard drives installed are available on the NAS, the LCD panel shows:

Press the “Select” button to browse more options, for example, RAID 6.

Press the “Enter” button and the following message shows. Press the “Select” button to

select “Yes” to confirm.

When RAID 1, RAID 5, or RAID 6 configuration is executed, the system will initialize the

E n c r y p t V o l u m e ?

→ Y e s N o

C r e a t i n g . . . R A I D 5 F a i l e d

hard drives, create the RAID device, format the RAID device, and mount it as a volume on

the NAS. The progress will be shown on the LCD panel. When it reaches 100%, the RAID

volume can be accessed. Users can create share folders and upload files to the folders on

the NAS. In the meantime, to make sure the stripes and blocks in all the RAID component

devices are ready, the NAS will execute RAID synchronization and the progress will be

shown on “Disk Management” > “Volume Management” page. The synchronization rate is

around 30–60 MB/s (vary by hard drive models, system resource usage, etc.)

Note: If a member drive of the RAID configuration was lost during the synchronization, the

RAID device will enter degraded mode. The volume data is still accessible. If a new member

drive is added, the NAS will start to rebuild. The status can be checked on the “Volume

Management” page.

To encrypt the disk volume*, select “Yes” when the LCD panel shows <Encrypt Volume?>.

The default encryption password is “admin”. To change the password, please login the

web-based administration interface as an administrator and change the settings in “Device

Configuration” > “Disk volume Encryption Management”.

When the configuration is finished, the server name and IP address will be shown. If the

NAS fails to create the disk volume, the following message will be shown.

Note: The data encryption functions may not be available in accordance to the legislative

restrictions of some countries.

View system information by the LCD panel

D i s k : 1 T e m p : 5

0 ° C S i z e : 2 3 2 G B

When the LCD panel shows the server name and IP address, press the “Enter” button to

enter the Main Menu. The Main Menu consists of the following items:

1. TCP/IP

2. Physical disk

3. Volume

4. System

5. Shut down

6. Reboot

7. Password

8. Back

1. TCP/IP

The following options are available:

 LAN1 IP Address  LAN1 Subnet Mask  LAN1 Gateway  LAN 1 PRI. DNS  LAN 1 SEC. DNS  Enter Network Settings

 Network Settings – DHCP  Network Settings – Static IP*  Network Settings – BACK

 Back to Main Menu

* In Network Settings – Static IP, users can configure the IP address, subnet mask,

gateway, and DNS of LAN 1 and LAN 2.

2. Physical disk

The following options are available:

 Disk Info  Back to Main Menu

The disk info shows the temperature and the capacity of the hard drive.

3. Volume

R A I D 5 7 5 0 G B D r i v e 1 2 3 4

LCD Display

Drive configuration

RAID5+S

RAID5+spare

RAID5 (D)

RAID 5 degraded mode

RAID 5 (B)

RAID 5 rebuilding

RAID 5 (S)

RAID 5 re-synchronizing

RAID 5 (U)

RAID 5 is unmounted

RAID 5 (X)

RAID 5 non-activated

C P U T e m p : 5

0 ° C S y s T e m p : 5 5 ° C S y s F a n : 8 6 5 R P M

This section shows the disk configuration of the NAS. The first line shows the RAID

configuration and storage capacity; the second line shows the member drive number

of the configuration.

If there is more than one volume, press the “Select” button to view the information.

The following table shows the description of the LCD messages for RAID 5

configuration.

4. System

This section shows the system temperature and the rotation speed of the system fan.

5. Shut down

Use this option to turn off the NAS. Press the “Select” button to select “Yes”. Then

press the “Enter” button to confirm.

6. Reboot

Use this option to restart the NAS. Press the “Select” button to select “Yes”. Then press

the “Enter” button to confirm.

7. Password

C h a n g e P a s s w o r d Y e s → N o

N e w P a s s w o r d : O

S y s t e m E r r o r ! P l s . C h e c k L o g s

System Message

Description

Sys. Fan Failed

The system fan fails

Sys. Overheat

The system overheats

HDD Overheat

The hard drive overheats

CPU Overheat

The CPU overheats

Network Lost

Both LAN 1 and LAN 2 are disconnected in failover or

load-balancing mode

LAN1 Lost

LAN 1 is disconnected

LAN2 Lost

LAN 2 is disconnected

HDD Failure

The hard drive fails

Vol1 Full

The volume is full

HDD Ejected

The hard drive is ejected

Vol1 Degraded

The volume is in degraded mode

Vol1 Unmounted

The volume is unmounted

Vol1 Nonactivate

The volume is not activated

The default password of the LCD panel is blank. Enter this option to change the

password of the LCD panel. Select “Yes” to continue.

Enter a password of maximum 8 numeric characters (0-9). When the cursor moves to

“OK”, press the “Enter” button. Verify the password to confirm the changes.

8. Back

Select this option to return to the main menu.

System Messages

When the NAS encounters system error, an error message will be shown on the LCD panel.

Press the “Enter” button to view the message. Press the “Enter” button again to view the

next message.

Chapter 10. Install Power Supply Unit

Note:

 This section applies to rackmount NAS models only.  The power supply units of TS-879U-RP and TS-EC879U-RP should only be replaced by

an authorized and trained technician.

10.1 1U Turbo NAS

Note: The following instructions should only be performed by an authorized and trained

technician.

To install a redundant power supply unit to the 1U Turbo NAS, follow the steps below.

1. Turn off the NAS.

2. Remove the screw and dummy plate.

3. Insert the power supply unit and push it to the end.

4. Fasten the screw tightly.

5. Turn on the NAS.

Note: To replace a failed power supply unit, turn off the NAS. Then remove the failed unit

safely and repeat steps 3-5 above to install a new power supply unit.

10.2 TS-470U-RP/SP

Note: The following instructions should only be performed by an authorized and trained

technician.

Follow the steps below to replace a failed power supply unit on the TS-470U-RP/SP.

1. Turn off the NAS.

2. Press the green lever and remove the defective power supply unit.

3. Insert a new power supply unit and push it to the end.

4. Turn on the NAS.

Warning: The NAS supports replacing the redundant power supply unit without

turning off the server when redundant power supply mode is enabled. However, users are

strongly recommended to turn OFF the NAS before replacing the power supply unit to

reduce the risk of electric shock.

A second power supply unit can be installed on a single power (SP) rackmount NAS model

to upgrade the SP model to redundant power (RP) model.

10.3 2U/3U Turbo NAS (TS-853U-RP, TS-1253U-RP, TS-1279U-RP,

TS-EC1279U-RP, TS-1679U-RP, and TS-EC1679U-RP only)

Note: The following instructions should only be performed by an authorized and trained

technician.

To replace a failed power supply unit on the TS-1279U-RP, TS-EC1279U-RP, TS-1679U-RP

or TS-EC1679U-RP Turbo NAS, follow the steps below.

1. Turn off the NAS.

2. Hold the black handler and press and hold the green button firmly.

3. Unplug the failed power supply.

4. Plug in a new power supply to the NAS.

5. Turn on the NAS.

Enable warning alert for redundant power supply on the web-based interface:

If two power supply units (PSU) have been installed on the NAS and connected to the power

sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models). Users

can enable redundant power supply mode in “System Administration” > “Hardware” to

receive warning alert for the redundant power supply. The NAS will beep and record the

error messages in “System Logs” when the PSU is plugged out or fails.

If only one PSU is installed on the NAS, users are suggested NOT to enable this option.

* This function is disabled by default.

WARNING: RISK OF ELECTRIC SHOCK

The connectors on the back panel (bracketed parts below) contain high voltage. Do NOT

touch these parts to avoid the risk of electric shock to the maintenance operator.

Technical Support

QNAP provides dedicated online support and customer service via instant messenger.

Online Support: http://helpdesk.qnap.com/

Forum: http://forum.qnap.com

Technical Support in the USA and Canada:

Email: q_supportus@qnap.com

TEL: +1-909-595-2782 #3

Address: 168 University Parkway, Pomona CA 91768

Service Hours: 06:00-18:00 (GMT- 08:00 Pacific Time, Monday to Friday)

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END OF TERMS AND CONDITIONS

Appendix A: Product Compliance Class

FCC

NAS Models

Class A

TS-EC1679U-RP, TS-EC1279U-RP, TS-EC879U-RP,

TS-1679U-RP, TS-1279U-RP, TS-1270U-RP, TS-1253U-RP,

TS-1253U, TS-879U-RP, TS-870U-RP, TS-853U-RP,

TS-453U-RP, TS-1079 Pro, TS-879 Pro, TS-853U, TS-453U,

TS-451U, TVS-871U-RP, TVS-1271U-RP

Class B

TS-853S Pro, TS-453S Pro, TS-870 Pro, TS-853 Pro,

TS-670 Pro, TS-653 Pro, TS-470 Pro, TS-453 Pro, TS-253

Pro, TS-431+, TS-231+, TS-451S, TS-870, TS-851,

TS-670, TS-651, TS-470, TVS-863+, TVS-863, TVS-663,

TVS-463, TVS-471, TVS-671, TVS-871, TS-451, TS-431,

TS-251, TS-251C, TS-231, TS-131, TS-269H, TS-212P,

TS-112P, HS-251, HS-210, TS-453mini

QNAP HS-210, HS-251, TS-112P, TS-131, TS-212P Hardware guide

Specifications and Main Features

Frequently Asked Questions

User Manual