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QNAP
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ES1686dc-2145NT-128G
User Manual
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QNAP ES1686dc Series, ES1686dc-2123IT-64G, ES1686dc-2145NT-96G, ES1686dc-2145NT-128G User Manual

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ES1686dc
User Guide
Document Version: 1 09/05/2019
ES1686dc User Guide

Contents

1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
Front Panel...............................................................................................................................................7
Front Panel Buttons..................................................................................................................................8
Front Panel LEDs..................................................................................................................................... 8
Front Panel OLED Display....................................................................................................................... 9
Rear Panel..............................................................................................................................................12
Rear Panel LEDs....................................................................................................................................14
Storage Controller Power Button............................................................................................................16
Reset Button...........................................................................................................................................16
System Board.........................................................................................................................................17
Drive Numbering.....................................................................................................................................17
M.2 Drive Numbering..............................................................................................................................18
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 20
Removing the Storage Controller........................................................................................................... 20
Installing the Storage Controller............................................................................................................. 21
Drive Installation.....................................................................................................................................22
Installing Expansion Cards.....................................................................................................................28
Replacing Memory Modules...................................................................................................................31
Replacing the Fan Module......................................................................................................................33
Hot-swapping Redundant Power Supply Units.......................................................................................34
Replacing the Battery Backup Unit.........................................................................................................36
Expansion Unit Installation..................................................................................................................... 37
QES Installation.......................................................................................................................................... 43
Installing QES Using Qfinder Pro........................................................................................................... 43
Service Port Configuration..........................................................................................................................45
Storage Controller Service Port..............................................................................................................45
Expansion Unit Service Port...................................................................................................................46
Management Port....................................................................................................................................... 47
Multipath I/O Network Configuration...........................................................................................................47
4. Troubleshooting
Forcing Qfinder Pro to Locate the NAS...................................................................................................... 49
Hot-swapping Failed Drives........................................................................................................................49
Support and Other Resources.................................................................................................................... 50
5. Glossary
QES............................................................................................................................................................ 51
1
Qfinder Pro................................................................................................................................................. 51
6. Notices
2
ES1686dc User Guide

1. Preface

About This Guide

This guide provides information on the QNAP ES1686dc NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.

Audience

This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems. This guide also assumes that the user is trained to recognize hazards, including the appropriate actions the user needs to take to prevent personal injury and damage to data and property.

Document Conventions

Symbol Description
Notes provide default configuration settings and other supplementary information.
Important notes provide information on required configuration settings and other critical information.
Tips provide recommendations or alternative methods of performing tasks or configuring settings.
Warnings provide information that, when ignored, may result in potential loss, injury, or even death.
Preface 3
ES1686dc User Guide

2. Product Overview

This chapter provides basic information about the QNAP ES1686dc NAS.

About the ES1686dc

The ES1686dc is designed to deliver a scalable platform for enterprise-level solutions. The chassis contains two storage controllers. The left and right controllers are respectively referred to as controller A and controller B. The system supports up to 16 storage drives. This number can be significantly increased by attaching multiple expansion units. The ES1686dc is equipped with a powerful multi-core processor, AES-NI hardware encryption engine, and both USB 3.0 and 10 GbE ports, allowing it to deliver optimal performance for enterprise users. M.2 drive support and redundant storage controllers and power supplies provide the necessary reliability, serviceability, and read/write speeds.

Hardware Specifications

Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP­authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications. For details, see the QNAP Warranty Terms and Conditions.
Ordering P/N CPU Memory Power supply
ES1686dc-2123IT-64G
ES1686dc-2145NT-96G
ES1686dc-2145NT-128G
Component ES1686dc-2123IT-64G
Processor
CPU
Frequency 4-core/8-thread 2.2 GHz base/3.0
Architecture x86 64-bit
Encryption engine AES-256
Memory
Intel® Xeon™ D-2123IT
Intel® Xeon™ D-2145NT
Intel® Xeon™ D-2145NT
Intel® Xeon™ D-2123IT Intel® Xeon™ D-2145NT
GHz turbo
64 GB (32 GB per controller)
96 GB (48 GB per controller)
128 GB (64 GB per controller)
Redundant
Redundant
Redundant
ES1686dc-2145NT-96G
ES1686dc-2145NT-128G
8-core/16-thread 1.9 GHz base/3.0 GHz turbo
Product Overview 4
ES1686dc User Guide
Component ES1686dc-2123IT-64G
ES1686dc-2145NT-96G
ES1686dc-2145NT-128G
Memory slots 8 x DDR4 RDIMM or LRDIMM slots per controller
Important
Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting. You can only use one type of dual in-line memory module (DIMM) at a time. Do not use registered DIMM (RDIMM) with load-reduction DIMM (LRDIMM) memory.
Maximum memory 512 GB RAM: 8 x 64 GB
Flash memory 4 GB (dual boot OS protection)
Cache for Copy to Flash 64 GB per controller
Storage
Drive bays 16 x 3.5-inch SAS 12 Gbps
Note
The interface is backward compatible to SAS 6 Gbps.
Drive compatibility • 3.5-inch SATA hard disk drives
• 3.5-inch SAS hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
• 2.5-inch SAS hard disk drives
• 2.5-inch SAS solid-state drives
M.2 SSD slots 2 x M.2 SSD slots per controller
Note
These slots support SATA 6 Gbps and PCIe Gen 3 x4 NVMe SSDs.
M.2 SSD form factor 2280
SSD cache acceleration support • 3.5-inch drive bays 1 to 16
• M.2 SSD slots 1 to 2
• Optional: M.2 SSD slots on an M.2 SSD expansion card
Network
10 Gigabit Ethernet ports 4 x 10 GbE SFP+ ports per controller
Gigabit Ethernet ports 3 x GbE RJ45 ports per controller
External I/O Ports & Expansion Slots
Product Overview 5
ES1686dc User Guide
Component ES1686dc-2123IT-64G
PCIe slots 2 x PCIe 3.0 x8 slots per controller
Tip
For the list of compatible expansion cards, go to
https://www.qnap.com/compatibility.
USB ports 2 x USB 3.0 Type-A ports per controller
Interface
Buttons NAS
• Power
Storage Controllers
• Power
• Reset
Dimensions
Form factor 3U Rackmount
Dimensions (H x W x D) 132 x 483.05 x 630.62 mm
(5.20 x 19.02 x 24.83 in)
Net weight 25.83 kg (56.95 lbs)
Others
Rail compatibility RAIL-E02
ES1686dc-2145NT-96G
ES1686dc-2145NT-128G
Note
Information on rail kit installation can be found in the installation guide included in the rail kit package.
Power supply unit 2 x 770W, 90-264V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Warning
To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type.
Important
Dispose of used batteries according to local regulations or the instructions of the battery manufacturer.
Hot-swappable battery backup unit 2 x 10.8V, 2200 mAh
Sound level 55.8 db(A)
Note
The sound level was tested at a bystander position, which is within one meter of the NAS. The test NAS operated at low speed with the maximum number of drives installed.
Product Overview 6
ES1686dc User Guide
Component ES1686dc-2123IT-64G
Hot-swappable fan module System: 60 x 60 x 38 mm, 12V DC
Warning
To avoid potential injury or damage to components, do not touch the fans while the NAS is connected to a power source. To ensure proper cooling, replacement of the fan should be completed within 10 seconds.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.
ES1686dc-2145NT-96G
ES1686dc-2145NT-128G

Package Contents

Item Quantity
ES1686dc NAS 1
Power cord 2
Ethernet cable 6
Screws for 2.5-inch drives 64
Screws for 3.5-inch drives 64
Screws for M.2 SSDs 4
RAIL-E02 rail kit 1
Quick Installation Guide (QIG) 1

Components

Front Panel

Product Overview 7
ES1686dc User Guide
No. Component No. Component
1 OLED display 5 Drive activity LED
2 System power LED 6 OLED button
3 Status LED 7 Power button
4 Drive status LED - -

Front Panel Buttons

Operation User Action Result
Power on NAS Press the power button. Both storage controllers power on.
Important
This button can only be used to power on the two storage controllers. Use the respective rear panel storage controller power button to power off the storage controllers.
Power on OLED display Press the OLED button. The OLED display powers on.
Power off OLED display Press the OLED button. The OLED display powers off.

Front Panel LEDs

The front panel LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network.
For details on the location of the LEDs, see Front Panel.
Product Overview 8
LED Status Description
System power Blue System powered on
System status Green System operating correctly
Red • There are system errors or warnings (e.g. degraded
RAID mode, memory failure, fan/power supply failure, system/disk temperature too high, storage pool reaching threshold value) recorded in the system logs of the QES to notify the system administrator. The errors need to be corrected.
• The system is performing takeover. The dual active­active controller system enables a single controller to take over the pool disk resources owned by the other controller in the event of a controller failure. Takeovers can be initiated manually or be set up with the automatic system failover protection. For more information, refer to the QES user guide.
• Power supply unit unplugged
Drive status Green Drive can be accessed
Flashing green slowly The Locate command, which helps identify the drive, is
being executed in the Storage Manager on QES.
Red Drive read/write error
Off Drive not installed
Drive activity Flashing green continuously
No drive activity
or slowly
Flashing green High activity on drive or drive being configured as part of
an array
ES1686dc User Guide

Front Panel OLED Display

The OLED display provides a quick understanding of the storage controllers and main component status.
For details on the location of the OLED display, see Front Panel.
Icon name Icon Description
Controller power status
• Icon lit: Both controllers powered on
• Icon flashing: Both controllers booting
• Icon lit: Only controller A powered on
• Icon flashing: Controller A booting
• Icon lit: Only controller B powered on
• Icon flashing: Controller B booting
Product Overview 9
ES1686dc User Guide
Icon name Icon Description
Controller fan status • Icon lit: Fan module in both controllers operating
correctly
• Icon flashing: Fan module in both controllers operating incorrectly or not installed
If both controllers installed:
• Icon flashing: Fan module in controller A operating incorrectly or not installed
If only controller A installed:
• Icon lit: Fan module in controller A operating correctly
• Icon flashing: Fan module in controller A operating incorrectly or not installed
If both controllers installed:
• Icon flashing: Fan module in controller B operating incorrectly or not installed
If only controller B installed:
• Icon lit: Fan module in controller B operating correctly
• Flashing: Fan module in controller B operating incorrectly or not installed
Product Overview 10
Icon name Icon Description
Controller battery
• Icon lit: BBU in both controllers operating correctly
backup unit
• Icon flashing: BBU in both controllers operating incorrectly
• Icon highlighted: BBU in both controllers charging
• Icon unlit: BBU in both controllers not detected
If both controllers powered on:
• Icon flashing: BBU in controller A operating incorrectly or not detected
• Icon highlighted: BBU in controller A charging
If only controller A powered on:
• Icon lit: BBU in controller A operating correctly
• Icon flashing: BBU in controller A operating incorrectly or not detected
ES1686dc User Guide
• Icon highlighted: BBU in controller A charging
If both controllers powered on:
• Icon flashing: BBU in controller B operating incorrectly or not detected
• Icon highlighted: BBU in controller B charging
If only controller B powered on:
• Icon lit: BBU in controller B operating correctly
• Icon flashing: BBU in controller B operating incorrectly or not detected
• Icon highlighted: BBU in controller B charging
High availability status • Icon lit: Active state
• Icon flashing: Performing take-over or undergoing give­back
Icon highlighted: Controller A in take-over state
Icon highlighted: Controller B in take-over state
Product Overview 11
ES1686dc User Guide
Icon name Icon Description
Two-digit display The two-digit display shows the booting status of the
storage controllers. The left digit is the status of controller A, and the right digit is the status of controller B. The following list explains the meaning of each digit. (Refer to the High Availability app of QES to view the components and their denoted names.)
• No Display: BIOS booting
• 1: Device detecting
• 2: Network settings
• 3: System settings
• 4: Service start
• 5: System self-testing
• 8: System initializing

Rear Panel

• 0: System ready
Product Overview 12
ES1686dc User Guide
No. Component No. Component
1 Power supply unit 9 Battery backup unit
2 Ethernet port 6 (10 GbE SFP+) 10 Power button
3 Ethernet port 4 (10 GbE SFP+) 11 Service port
4 Ethernet port 2 (GbE RJ45) 12 Ethernet port 5 (10 GbE SFP+)
5 Ethernet port 1 (GbE RJ45, management
13 Ethernet port 7 (10 GbE SFP+)
port)
6 Reset button 14 PCIe 3.0 slot 1 (x8)
7 USB 3.0 Type-A ports 15 PCIe 3.0 slot 2 (x8)
8 Ethernet port 3 (GbE RJ45) - -
Product Overview 13

Rear Panel LEDs

ES1686dc User Guide
No. Component No. Component
1 Power supply LED 6 Battery backup unit status LED
2 Battery backup unit LED 7 Fan status LED
3 Gigabit Ethernet LED (port speed) 8 Status LED
4 Gigabit Ethernet LED (port activity) 9 10 Gigabit Ethernet LED (port activity)
5 High availability LED 10 10 Gigabit Ethernet LED (port speed)
The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network.
LED Status Description
Power supply
Green • Powered on
unit
• Power supply functioning correctly
Flashing green System off
Orange AC power cord unplugged or abnormal
No color One or more of the following conditions exist:
• AC power unavailable
• Power supply failed
Battery backup unit
Green Functioning normally
Red Malfunctioning
Orange Charging or learning
No color Not correctly attached to the ES1686dc
Status Green System operating correctly
Flashing green System booting
No color System powered off
Product Overview 14
LED Status Description
Fan Green Functioning correctly
Orange Malfunctioning
No color Fans not detected
Battery backup unit status
Green Functioning correctly
Orange Writing buffer for Copy to Flash
No color One or more of the following conditions exist:
• Storage controller is powered off
• System cannot detect battery backup unit
High availability Green Active State
Flashing orange One of the following:
• Performing takeover: The dual active-active controller system enables a controller to take over the pool disk resources and access the data upon the failure of the other controller. Takeovers can be initiated manually or be set up with the automatic system failover protection. For more details, refer to the QES user guide.
ES1686dc User Guide
10 Gigabit Ethernet port speed
10 Gigabit Ethernet port activity
1 Gigabit Ethernet port activity
1 Gigabit Ethernet port speed
• Undergoing giveback: One of the storage controllers has taken over the system. The other storage controller has resumed operations and is ready to resume data service. Giveback can be initiated manually or be set up with automatic failback after system recovers. For more details, refer to the QES user guide.
Orange Storage controller has taken over from the other storage
controller
No color One or more of the following conditions exist:
• Storage controller failed
• Storage controller is powered off
Green 10 GbE connection
Orange 1 GbE connection
No color 100 Mbps connection
Green Network link active
Flashing green Network link active
No color No network link
Green Network link established
Flashing green Network link active
No color No network link
Green 1 GbE connection
Orange 100 Mbps connection
Product Overview 15
ES1686dc User Guide

Storage Controller Power Button

Operation User Action Result
Power on Press the button once. The storage controller powers on.
Power off Press and hold the button for 5
seconds.
Force power off Press and hold the button for 10
seconds.
The storage controller powers off.
The storage controller shuts down.
Important
Use this method only when the storage controller is unresponsive.

Reset Button

Operation User Action Result
Basic system reset Press and hold the
button for 3 seconds.
The following settings are reset to default:
• System administrator password: admin
Advanced system reset
Press and hold the button for 10 seconds.
• TCP/IP configuration:
• Obtain IP address settings automatically via DHCP
• Disable jumbo frames
• If port trunking is enabled (multi-LAN models only), the port trunking mode is reset to “Active Backup (Failover)”.
• System port: 8080 (system service port)
• Security level: Low (Allow all connections)
• LCD panel password: (blank)
• VLAN: Disabled
• Service binding: All NAS services can run on all available network interfaces.
The default factory settings are restored. To retrieve old data after an advanced system reset, recreate the previous folder structure on the NAS.
Product Overview 16
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