Puretec SOL-SE, SOL30-SE, SOL40-SE User Manual

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Page 1

User Guide

Semi-automatic Water Softening Appliance

SOL-SE Series

ATS5200.103

Licence No. WM 74593

Australian Certication

Services

For correct operation & installation it is essential to observe these instructions.

MAR2018

Page 2

What's Inside

Puretec Customer Service ............................................................................................................................3

Installation Record ............................................................................................................................................ 4

Before Installation ..............................................................................................................................................5

Specications ........................................................................................................................................................ 7

Exploded Diagram .............................................................................................................................................. 8

Diagram Identication .....................................................................................................................................9

Installation Procedure ................................................................................................................................... 10

Start-up ................................................................................................................................................................. 13

Regeneration ...................................................................................................................................................... 13

Replenishment of Salt Supply ..................................................................................................................14

Type of Salt to Use ......................................................................................................................................... 14

Brine Tank Clean-Out (Yearly) ...................................................................................................................14

Media Replacement ........................................................................................................................................ 14

Troubleshooting Guide ................................................................................................................................. 15

Warranty ...............................................................................................................................................................17

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Water Treatment Systems

Introduction

Puretec Customer Service

Thank you for purchasing a Puretec Sorol Semi-automatic Water Soening System. Your

system is a proven performer manufactured from only quality materials and components. It will give years of reliability and trouble free operation if maintained properly.

This user guide is designed for Puretec SOL Water Treatment Systems. Be careful to ensure the information and illustration is applicable to your particular unit.

Caution: Do not use with water that is microbiologically unsafe or without

adequate disinfection before or aer the system.

The systems are designed for metropolitan supply water but can be used in other situations. For other types of water supply, please contact your local Puretec dealer.

Puretec Water Soeners are designed to run economically for many years and this is

dependant on the initial installation and periodic maintenance.

Flush system for 5 minutes or more, aer any period of non-use, more than 2 weeks.

Note: For point of entry installations an approved dual check backow prevention device

must be installed.

When line pressure exceeds 500 kPa, a pressure limiting valve is recommended. Pressures above 875 kPa must have PLV must have a pressure limiting valve installed.

Note: Water soener salt not supplied.

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Product Information

Model Number

Serial / Batch Number

Purchased from:

Date of Installation

Installer / Plumber Details

Regen Frequency ________ Days

Water Analysis Information

Hardness ___________ ppm / mg/L

Iron ___________ ppm / mg/L

Manganese ___________ ppm / mg/L

pH ___________

TDS (Total Dissolved Salts) ___________ ppm / mg/L

Conductivity ___________ EC / uS/cm

Chloride ___________ ppm / mg/L

Sodium ___________ ppm / mg/L

Installation Record

For future reference, ll in the following data

Pre-installation

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Water Treatment Systems

Before Installation

Professional Installation Required

• Installation requires shutting water o to home, cutting home water supply pipe and using a welding torch to add piping and ttings. Specialized tools and skills are

required. Not a do-it-yourself type of project.

Make Sure Your Water Has Been Thoroughly Tested

• An analysis of your water should be made prior to the selection of your water conditioning equipment. Your dealer will generally perform this service for you, and may send a sample to the factory for analysis and recommendations. Enter your analysis information on page 4 for your permanent record.

• Soeners are designed to reduce hardness but can handle reasonable amounts of soluble iron if consideration is given to content when selecting model and regeneration settings. For best results contact Puretec to discuss.

Install Water Conditioning Equipment Correctly

• Select the location of your water soener with care. Various conditions which contribute to proper location are as follows:

• Install as close as possible to a drain

• Install in correct relationship to other water treatment equipment. Contact Puretec for assistance.

• Install the soener in the supply line BEFORE the water heater. Temperatures above

110°F (43.3°C) will damage the soener and void the warranty.

• DO NOT install the soener in a location where freezing temperatures occur. Freezing may cause permanent damage and will also void the warranty.

• DO NOT install where water hammer conditions may occur without installing an arrestor

• Allow sucient space around the installation for easy servicing.

Pre-installation

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Facts to Remember While Planning Your Installation:

• All installation procedures MUST conform to local plumbing codes.

• If lawn sprinkling, a swimming pool, or geothermal heating/cooling or water for other

devices/activities are to be treated by the water soener, a larger model MUST be selected to accommodate the higher ow rate plus the backwashing requirements of the water soener. Contact Puretec for assistance.

Pre-installation

• The control valve, ttings and/or bypass are designed to accommodate minor plumbing

misalignment but are not designed to support the weight of a system or the plumbing.

• Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicon lubricant may be used on the black o-rings but it is not necessary.

• Do not use pipe dope or other sealants on threads. Teon tape is the preferred sealant

but is not necessary on the nut connection or caps because of o-ring seals.

• All plumbing should be done in accordance with local plumbing codes. The pipe size for the drain line should be a minimum of ⅝”.

• Avoid getting primer and solvent cement on lter system.

• Install grounding strap on metal pipes if required.

• Ensure the system is protected against high pressure and extreme temperatures.

WARNINGS

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Water Treatment Systems

Specications

Specications

1125

285 490

Operating pressure min/max 140-875 kPa

Operating temperature min/max () 2-48 °C

Inlet/outlet connection ¾”

Drain connection ⅝”

Overow connection ⅝”

Width (mm) (W) 285

Height (mm) (H) 1125

Depth (mm) (D) 490

Dry weight (kg) SOL30-SE - 27 kg.

SOL40-SE - 38 kg.

Maximum salt storage capacity 150 kg

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Parts Identication

Exploded Diagram

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Water Treatment Systems

Item Part no Description

1 WTD2130 Riser pipe

2 - Pressure tank

3 WTB1035 Cabinet domestic soener

4 - Brine well

5 WTB4190 Brine pick-up assembly

6 WTB1035 2pc Overow kit

7 - Brine tank lid

8 - Brine well blank

9 - Brine well lid

Item Part no Description

10 WTV3030 Pressure tank collar UV shield

11 WTD1010 Top distributor

12 WTV2300 Semi-auto Soening Valve

13 - O-ring

14 WTV5060 Plastic tting kit

15 BFE99FC Elbow, 3/4" x 3/4" M/F

16 FBH20500 Flexi braided hose, 500mm

17 WTB2100 Soener cover

18 KTU6BK Tubing high pressure 3/8 black

Parts Identication

Diagram Identication

Outlet ¾"

Regeneration time knob

Inlet ¾"

Brine ⅜”

Drain ⅝”

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Installation Procedure

Ensure water has been tested, Input values into Table on page 4 and the analysis has been inspected by Puretec.

Water Analysis Information

Hardness ___________ ppm / mg/L

Iron ___________ ppm / mg/L

Manganese ___________ ppm / mg/L

pH ___________

TDS (Total Dissolved Salts) ___________ ppm / mg/L

Conductivity ___________ EC / uS/cm

Chloride ___________ ppm / mg/L

Sodium ___________ ppm / mg/L

130

0.3

0.1

275

404

121

✓✓

Customer Service Helpline

1300 140 140 (AU) 0800 130 140 (NZ)

✓

Unpack the equipment. Locate and identify the parts as shown below:

For correct operation & installation it is essential to observe these instructions.

User Guide

Domestic Water Softening Appliance

SOL Series

ATS5200.103

Licence No. WM 74593

ApprovalMark

Water Soener

Flexi hoses x 2 User guide

Installation

Extra items required:

⅝" tubing high pressure for drain and overow (refer to

page13)

Bag of salt (refer to page 17 for the type of salt to be used)

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Water Treatment Systems

Position the Soener on a level surface.

Environmental conditions:

Operating temperature: 2-48°C

Water conditions

Temperature: 1-50°C

Pressure: 140-875 kPa

Installation

Connecting the soener. Connect the soener to main plumbing. Do not solder brass

adapters while they are inserted in the control module.

Apply plumbing tape to the nipple as required. Connect the pipe work to the valve, refer to page 9 for

identication.

Note: Solder joints must be done prior to connecting to the valve

ttings. Leave at least 6” between the tting and solder joints when

soldering pipes. Failure to do this could cause heat damage to the

ttings.

This should be carried out by a

qualied tradesman.

FOLLOW LOCAL PLUMBING CODES

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Connecting the drain line. Locate the 300mm drain tube and attach to the drain

connection, refer to page 9 for identication of the drain port.

Connecting the overow

Connect tubing onto the 5/8” overow tting (tubing not

supplied) and run the line to the drain. Do not connect the overow into the drain line, as it must be a direct and separate line to the drain. Allow an air gap as per the drain line. Make sure the drain is not higher than the

overow.

Installation is now complete.

Connect extra tube (tubing not supplied)

onto the 5/8” drain line from the valve

to the drain. Ensure the drain line is not kinked. The line must not travel more

than 2.4m up from the valve, otherwise

increase the diameter of the drain line.

Connect drain and overow to sewer or

stormwater, whatever is approved by local authority for salty discharge water.

Ensure drain line has an adequate air

gap of 2 times the pipe diameter or 25mm, whichever is larger.

DRAIN

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Water Treatment Systems

Now programming is completed (if required) you are ready to start the system.

1. Fill the brine tank with ‘water soener’ salt to approximately half full. (salt not included).

This will require approximately 60kg (this is only required initially).

2. Add approximately 15 litres of water to the salt in the brine tank. This is only required

for the initial setup. Note: the water level will change, this is normal.

3. Open the nearest tap downstream of the lter system (aer the lter system).

4. Allow water to ow through the system slowly, and allow all air to escape out of the

closest tap. Wait until the water is owing out of the tap and then increase the ow

slowly up to full ow. Allow to run for 5 - 10 minutes.

5. Close the opened tap and check for leaks.

6. Conduct a full manual regeneration.

7. Your system is ready for use.

The semi-automatic timer must be manually initiated; by turning the timer knob clockwise past 30 min, the drain paddle is opened and the valve is transferred to the brine/slow

rinse position; the length of this cycle can be set between 0 and 120 min. At anytime the regeneration can be cancelled by turning the timer knob back counterclockwise to the o

position.

The regeneration time recommended is 45 minutes, the frequency should be based on the chart below.

Regeneration

Start-up

Operation

MODEL CAPACITY OF SYSTEM (L) WITH DIFFERENT HARDNESS LEVELS

100 mg/L 200 mg/L 300 mg/L 400 mg/L 500 mg/L

SOL30-SE 10150 5075 3380 2537 2030

SOL40-SE 15400 7700 5130 3850 3080

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Maintenance

Replenishment of Salt Supply

The salt storage capacity of the brine tank is approximately 100 kg. During each regeneration

a small amount of salt is consumed, thus requiring periodic replenishment for a continuous

supply of soened water (the frequency and salt dosage level is dependent on the regeneration

schedule).

We recommend to maintain the salt level in the brine tank to 1/2 to 2/3 full. The water level in

the brine tank is maintained automatically and does not require manual intervention. NOTE: The water level is usually below the salt level & therefore cannot be seen (this is not a problem).

Always replenish salt before the supply is exhausted.

Note: No extra water is required when topping up the salt level.

Type of Salt to Use

Any type of water soener salt may be used, but for best results, we recommend using coarse

solar salt called "water soener salt" or alternatively "pool salt".

Brine Tank Clean-Out (Yearly)

To help prevent service problems the brine tank should be emptied and ushed out with a

garden hose, when dirt and other insolubles accumulate on a regular basis. Shut o water inlet

supply and depressurize the system before service.

Steps to follow:

1. Disconnect brine line at either end.

2. Turn brine tank upside down and discard old salt.

3. Rinse out with a garden hose.

4. Reconnect brine line.

5. Before loading salt, using a pail or garden hose, add approximately 15 Litres of water to the brine tank.

Media Replacement

Resin ordering code: RMK-SOL30 for SOL30-SE and RMK-SOL40 for SOL40-SE.

Customer Service Helpline at 1300 140 140 (AU) and 0800 130 140 (NZ) for more details.

The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic

wrench. If necessary a pliers can be used to unscrew the nut or cap. Do not use a pipe wrench

to tighten or loosen nuts or caps. Do not place screwdriver in slots on caps and/or tap with a

hammer.

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Water Treatment Systems

Troubleshooting Guide

PROBLEM

POSSIBLE CAUSE SOLUTION

1. Unit fails to regenerate a) Low inlet pressure

a) Verify that the service inlet pressure is a

minimum of 20 psi

e) Regeneration length too short

e) Ensure that the length of regeneration

exceeds 30 minutes

b) Drain line is restricted b) Ensure that the drain line is free of kinks

c) The brine injector is plugged c) Clean or replace injector

d) Main diaphragm is torn d) Replace diaphragm

2. No water coming out the drain during

regeneration.

a) Drain paddle does not open a) Turn timer knob to at least 30 min

b) Drain paddle does not open b) Replace timer head assembly

c) Main diaphragm is torn c) Replace diaphragm/valve

d) Body stem assembly switches continuously

d) Check minimum operating pressure; refer

to installation requirements

3. Hard water to service

a) The bypass valve is open or faulty a) Close bypass valve

b) No salt in the storage tank b) Add salt

c) Not enough water in the storage tank c) Verify that the safety float is properly set

d) Unit fails to draw brine d) See Possible Cause #6

e) Excessive water usage e) Check regeneration frequency

f) Unit not regenerating f) See Possible Cause #1

g) Loss of resin g) See Possible Cause #4

h) Change in raw water hardness

h) Test water hardness, Contact Puretec with

results

i) Leak at the distributor tube

i) Verify that the distributor tube is seated

correctly and is not cracked

j) Mixing valve open j) Reduce mixing valve opening

k) Decreasing exchange capacity resin k) Clean or replace resin bed

4. Excessive salt usage

a) Excessive water in storage tank a) Verify that the float is properly set

b) Regeneration is taking place too frequently

b) Verify water usage matches system size

and salt dosage

c) Faulty safety float c) Replace safety float

5. Loss of Resin

a) Faulty air check in storage tank a) Clean or replace air check

b) Leak at the distributor tube

b) Verify that distributor tube is seated cor-

rectly and is not cracked

c) Lower and/or upper distributor damaged

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Troubleshooting Guide

PROBLEM

POSSIBLE CAUSE SOLUTION

6. Salt water to service

a) Brine/slow rinse cycle time set too short a) Verify cycle time

b) Excessive water in the storage tank

b) Verify that the safety float is adjusted cor-

rectly and operating properly

c) Brine injector undersize c) Verify proper injector selection

d) Improper brine/slow rinse time setting

d) Verify that brine/slow rinse time corre-

sponds to the proper salt level and amount of resin

7. Valve fails to draw brine

a) Brine injector is plugged a) Clean or replace injector

b) Filter screen plugged b) Clean or replace screen

c) Loose brine line connection, leak in brine line

c) Check that all the brine line connections

are tight, and check for air leakage

d) Drain line is restricted

d) Ensure that the drain line is not kinked or

plugged

e) Low inlet pressure

e) Verify that the service inlet pressure is a

minimum of 20 psi

f) Main diaphragm is torn f) Replace diaphragm

a) Drain flow adjuster closed too much

a) Open drain flow adjuster slowly until unit

draws brine

e) Not enough water in brine tank

e) Verify functioning and float setting of brine

valve

8. Continuous flow to drain

a) Defective clock assembly a) Replace clock assembly

9. Loss of water pressure a) Lower distributor basket crushed

a) Replace basket and verify that the distribu-

tor is cut ½ inch below the top of the tank threads

b) Mineral or iron build-up in resin tank b) Clean resin bed and control valve;

c) Plugged power and/or upper distributor c) Verify that distributors are free from debris

10. Brine tank overflowing a) Leaking from valve on tank

a) Tighten valve or replace O-ring with lubri-

cant

b) Leaking from brine pick-up valve

b) Inspect under pressure, repair or replace as

necessary

c) Improper setting of float c) Verify float setting of brine valve

11. Brine tank won’t refill

a) Blocked float valve a) Clean and replace

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Water Treatment Systems

Warranty

Any claim under this warranty must be made within 3 years of the date of purchase of the product. This product is warrantied to be free of defect of material and workmanship for 3 years from date of purchase. Warranty is 3 years parts and 1 year parts and labour, excludes consumable. To make a claim under the warranty, take the product and proof of purchase to place where you purchased the product, and they will lodge a Warranty Request with Puretec.

Puretec will pay your reasonable, direct expenses of claiming under this warranty. You may submit details and proof of your expense claim to place of purchase for consideration.

The warranty only applies if the product was used and/or installed in accordance with the user guide and/or installation instructions. This warranty is given in lieu of all other express or implied warranties and manufacturer shall in no circumstance be held liable for damages consequential or otherwise or delays caused or faulty manufacturing except as excluded by law.

Applicable to all above, is that the Warranties need to be approved by Puretec to ensure product was not incorrectly used, installed or claimed. False and incorrect claims will be

pursued at Puretec’s discretion, including chargeable inspection and labour costs incurred.

Warranty/Australia

This warranty is given by Puretec Pty Ltd, ABN 44 164 806 688, 37-43 Brodie Road Lonsdale SA 5160, telephone no. 1300 140 140 and email at sales@puretec.com.au.

This warranty is provided in addition to other rights and remedies you have under law: Our goods come with guarantees which cannot be excluded under the Australian Consumer Law. You are entitled to replacement or refund for a major failure and to compensation for other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Warranty/New Zealand

This warranty is given by Puretec Ltd, Reg. No 4464398, 47 Allwill Drive, Cambridge NZ 3493,

telephone no. 0800 130 140 and email at sales@puretec.co.nz.

This warranty is provided in addition to other rights and remedies you have under law: Our goods come with guarantees which cannot be excluded under the Consumer Guarantees Act. You are entitled to replacement or refund for a major failure and to compensation for other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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Puretec SOL-SE, SOL30-SE, SOL40-SE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual