PTZOptics PT12X-USB-G2 Users Manual

Please check PTZOPTICS.com for the most up to date version of this document Rev 1.2 6/18

PTZOptics 12X USB (GEN-2)

User Manual

Model Nos: PT12X-USB-GY-G2 & PT12X-USB-WH-G2

V1.2

(English)

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Rev 1.2 6/18

Preface

Thank you for using the USB 3.0 HD Video Conferencing Camera. This manual introduces the function, installation and
operation of the HD camera. Prior to installation and usage, please read the manual thoroughly.

Note: Minimum USB 3.0 System Requirements: i3 Quad-Core

(Recommended: i5 Quad Core or better)

Precautions

This product can only be used in the specified conditions in order to avoid any damage to the camera:

• Don’t subject the camera to rain or moisture.

• Don’t remove the cover. Removal of the cover may result in an electric shock in addition to voiding the warranty.

In case of abnormal operation, contact the manufacturer.

• Never operate outside of the specified operating temperature range, humidity, or with any other power supply

than the one originally provided with the camera.

• Please use a soft dry cloth to clean the camera. If the camera is very dirty, clean it with diluted neutral detergent;

do not use any type of solvents, which may damage the surface.

Note

This is an FCC Class A Digital device. As such, unintentional electromagnetic radiation may affect the image quality of TV in a
home environment.

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Table of Contents

1 Supplied Accessories ··································································································· 1
2 Notes ······················································································································ 1
3 Quick Start ··············································································································· 2
4 Features ··················································································································· 4
5 Product Specifications ·································································································· 5
6 Main Unit ················································································································· 7
7 IR Remote Controller ··································································································· 8
8 Using the IR Remote Controller ····················································································· 10
9 Dimensional Drawings ································································································ 13
10 RS-232 Interface ······································································································· 14
11 VISCA Commands ····································································································· 16
12 VISCA over IP Commands ··························································································· 25
13 Menu Setting ············································································································ 32
14 Network Connection ··································································································· 52
15 Maintenance and Trouble Shooting ·················································································· 54

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Supplied Accessories

When you unpack your camera, check that all the supplied accessories are included:

⚫ Camera ................................ 1

⚫ AC Power Adaptor .............. 1

⚫ Power Cord ........................... 1

⚫ USB 3.0 AB Cable .............. 1

⚫ RS232 Cable ......................... 1

⚫ IR Remote Controller ........... 1

⚫ This User Manual ............... 1

Notes

⚫ Electrical Safety

Installation and operation must be in accordance with national and local electric safety standards. Do not use any power
supply other than the one originally supplied with this camera.

⚫ Polarity of power supply

The power supply output for this product is 12VDC with a maximum current supply of 2A. Polarity of the power supply
plug is critical and is as follows.

⚫ Handling

◼ Avoid any stress, vibration, or moisture during transportation, storage, installation and operation.
◼ Do not lift or move the camera by grasping the camera head. Do not turn the camera head by hand. Doing so may

result in mechanical damage.

◼ Do not expose camera to any corrosive solid, liquid, or gas to avoid damage to the cover which is made of a plastic

material.

◼ Ensure that there are no obstacles in the tilt or pan ranges of the camera lens.
◼ Never power camera on before installation is complete.

⚫ Do not dismantle the camera - The manufacturer is not responsible for any unauthorized modification or dismantling.

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Quick Start

Step 1. Please check that all connections are correct before powering on the camera.

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Step 2. Set the system select (rotary) switch for your desired USB and HDMI video output resolution and frame rate.
For many applications, setting 0 (1080p-60) will provide the best overall performance.

For highest possible resolution, use setting 0 (1080p-60) or 6 (1080p-30), however your actual realized frame rate may

be limited to a lower value than 30 fps by your software and/or network connection.

NOTE: After changing this dial, you need to restart the camera to see the effect. Turn the camera off.

VIDEO SYSTEM

0

1080p60

8

720p30

1

1080p50

9

720p25

2

1080i60

A - 3

1080i50

B - 4

720p60

C - 5

720p50

D

576i

6

1080p30

E

480i

7

1080p25

F

-

CAUTION:

a. After changing the system (rotary) switch, you need to restart the camera to take effect.

Step 3. Press the Switch ON button on the rear of the camera, the power lamp will illuminate.

Step 4. The Pan-Tilt mechanism will rotate the lens to the maximum position of top right after the camera starts, then it will

return to the “center”. The process of initialization is now complete. (Note: If the position preset 0 has been stored, the position
preset 0 will be called up after initialization in lieu of “center”)

Step 5. (Optional) If you want to restore the factory default settings, press [MENU] button to display the OSD menu. Select
the item [MENU] -> [RESTORE DEFAULT] -> [Restore]. Set the value [Yes], press [HOME] button to restore the factory
default settings.

RESTORE DEFAULT

Restore Yes

Change Value
[Home] OK
[Menu] Back

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Features

1. Supports UVC compatible USB 3.0 transmission, the highest rate up to 5Gbps, ensuring real-time lossless HD data

transmission.

2. Supports simultaneous USB 3.0, HDMI and IP network streaming up to 1080p-60.

3. Supports non-simultaneous CVBS (composite video) output via RCA connector (480i or 576i).

4. Includes Panasonic's high quality, 1/2.7 inch, 2.07 million effective pixels, HD CMOS sensor, which can produce a

maximum 1920 x 1080 image with a high quality, maximum output frame rate of 60 fps (frames per second).

5. Ultra-high frame rate 60fps for HDMI and USB and up to 120fps for IP Streaming (120fps at 720p only).

6. Supports IP streaming via RTSP and RTMP and using H.264, H.265 and MJPEG.

7. Microphone & AAC Audio Stream Encoding for IP stream & USB 3.0 – Use a line-level microphone to embed audio.

Uses AAC audio encoding for better sound quality and smaller bandwidth usage.

8. Includes an Olympus, high-quality, telephoto lens, supporting 12x optical zoom and optional 16x digital zoom with wide

angle 72.5 degree horizontal field of view in widest zoom setting.

9. The high SNR (signal to noise ratio) of the CMOS sensor (≥55dB), combined with 2D and 3D noise reduction algorithms,

effectively reduces noise, even under low illumination conditions.

10. Includes DRC (dynamic range control), allowing for greater image quality and detail across images that are both well-lit

and shadowed in the same frame.

11. Includes RS232 and RS485 interfaces for wired remote control. All of the parameters of the camera can be remotely

controlled by high-speed communications for joystick and central control system applications.

12. Includes web-based IP remote control interface.

13. Freeze - Allows freezing of video image on all outputs to allow for calling next preset without showing camera motion.

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Product Specifications

Model

PT12X-USB-GY-G2 and PT12X-USB-WH-G2

Type

PTZ Optics USB 3.0 HD 1080p Color Video Camera (GEN 2)

Features

Video System

1080p/60, 1080p/50, 1080i/60,1080i/50, 1080p/30, 1080p/25, 720p/60, 720p/50, 720p/30, 720p/25
CVBS: 480i, 576i

Sensor

Panasonic 1/2.7", CMOS, Total Pixels: 2.12M, Effective Pixels: 2.07M

Scanning Mode

Progressive

Lens

12x; f3.5mm – 42.3mm; F1.8 - F2.8

Digital Zoom

16x

Minimal Illumination

0.5 Lux (@F1.8, AGC ON)

Shutter

1/30s - 1/10000s

White Balance

Auto, 3000K/Indoor, 4000K, 5000K/Outdoor, 6500K-1, 6500K-2, 6500K-3, One Push (ok), Manual

Backlight Compensation

Yes

Digital Noise Reduction

2D & 3D Digital Noise Reduction

Video S/N

≥55dB

Horizontal Angle of View

6.9° - 72.5°

Vertical Angle of View

3.9° - 44.8°

Horizontal Pan Range

±170°

Vertical Tilt Range

-30° to +90°

Pan Speed Range

1.7° - 100°/s

Tilt Speed Range

1.7° - 69.9°/s

Ceiling Installation

Yes

Image Mirroring

Yes

Number of Presets

255

Preset Accuracy

0.1°

Video coding standards

H.264, H.265, MJPEG

Video Freeze

Yes

Face Detection

Via Future Firmware Update

Local USB 2.0 Storage

Via Future Firmware Update

Input/Output

USB Ports
1x USB 2.0 Type A Female (for future local video file storage)

1x USB 3.0 Type B Female

HD Output
1x USB 3.0, B-type female

1x HDMI Ver. 1.3

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1x RJ45 IP 10/100/1000 Ethernet Port

SD Output

1x CVBS: 3.5mm jack, 1Vp-p, 75Ω (requires adapter cable to connect to standard RCA input)

Network Interface and Output

1x RJ45: 10M/100M/1000M Adaptive Ethernet port

Audio Input

1-ch 3.5mm audio interface, LINE IN (embedded on IP Stream & USB 3.0 only)

Control Input / Output

1x RS-232 In: 8pin Mini-DIN, Max Distance: 30m
Protocols: VISCA/Pelco-D/Pelco-P

1x RS-232 Out (pass-through): 8pin Mini-DIN, Max Distance: 30m
Protocols: VISCA/Pelco-D/Pelco-P

1x RS-485: 2pin phoenix port, Max Distance: 1500m
Protocols: VISCA/Pelco-D/Pelco-P

IP Video Features

Video Compression

H.265/H.264/M-JPEG

Video Stream

Main Stream, Sub Stream

Main Stream Resolution

1920x1080, 1280x720, 1024x576

Sub Stream Resolution

720x576, 720x480, 320x240

Video Bit Rate

128Kbps ~ 8192Kbps

Bit Rate Type

Variable Rate, Fixed Rate

Frame Rate

50Hz: 1fps ~ 50fps, 60Hz: 1fps ~ 60fps

Audio Compression

AAC

Audio Bit Rate

96Kbps, 128Kbps, 256Kbps

Support Protocols

TCP/IP, HTTP, RTSP, RTMP, DHCP, Multicast, etc.

USB Video Features

Operating System

Windows XP, Windows Vista, Windows 7, Windows 8.1, Windows 10, Mac OS X, Linux

Color System

YUV 4:2:2

Video Format
USB3.0 - 1080p/60, 1080p/50, 1080p/30, 1080p/25, 720p/60, 720p/50, 720p/30, 720p/25

USB2.0 (through USB3.0 port only) - 960x540p/30, 960x540p/25, 640x360p/60, 640x360p/50,
1280x720p/25

UVC PTZ Control

Yes (UVC 1.5)

General Specifications

Power Connector

JEITA type (DC IN 12V)

Input Voltage

12VDC (10.8 - 13.0V DC)

Current Consumption

1.0A (Max)

Operating Temperature

23°F - 104°F [-5°c - 40°c]

Storage Temperature

-4°F - 140°F [-20°c - 60°c]

Power Consumption

12W (Max)

Dimensions (w x h x d)

5.56” x 6.88” (8.0” full vertical tilt) x 5.88” [142mm x 175mm (204mm full vertical tilt) x 150mm

Weight

3.1 lbs. [1.38kg]

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Main Unit

1. Audio LINE IN Interface (embeds in IP Stream) 7. Power switch

2. CVBS (composite video SD) Interface 8. DC 12V power jack

3. System select dial (resolution) 9. HDMI 1.3 (Digital Video Output)

4. RS485 jack 10. USB 2.0 (Future - USB Storage)

5. RS232 IN jack 11. USB 3.0 (USB Video Output)

6. RS232 OUT jack (pass through for daisy chain) 12. Network (IP streaming and control)

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IR Remote Controller

1. Standby Button

Press this button to enter standby mode. Press it again to enter normal mode.
NOTE: Power consumption in standby mode is approximately half of the normal mode.

2. Position Buttons

To set preset or call preset.

3. * Button

For multiple function.

4&13. Set/Clear Preset Buttons

Set preset: Store a preset position
[PRESET] + Numeric button (0-9): Setting a corresponding numeric key preset
position
NOTE: Preset 0 - 9 via remote control and the rest from web, keyboard and the serial
port.
Clear preset: Erase a preset position [RESET] + Numeric button (0-9), or: [*] + [#] +
[RESET]: Erase all presets

5&14. Pan/Tilt Control Buttons

Press the arrow buttons to perform panning and tilting. Press the [HOME] button to
face the camera back to front.

6. Return Button

Press the button to back previous menu.

7. Zoom Buttons

Zoom+: Zoom In (Slow and fast speed)
Zoom-: Zoom Out (Slow and fast speed)

8. L/R Set Button

Set the left & right direction of the remote control.
[L/R Set] + [1]: Normal direction.
[L/R Set] + [2]: Left and right direction will be reversed.

9. Focus Buttons

Used for focus adjustment.
Press [AUTO] to adjust the focus on the center of the object automatically. To adjust
the focus manually, press the [MANUAL] button, and adjust it with [Far] (focus on far
object) and [Near] (focus on near object).

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10. Camera Address Select Buttons

Press the button corresponding to the camera which you want to operate with the remote controller.

11. # Button

For multiple function.

12. Multiple Function Buttons

Function 1. Set camera IR address
Press 3 keys contiguously can set camera IR address as follow:
[*] + [#] + [F1]: Address 1
[*] + [#] + [F2]: Address 2
[*] + [#] + [F3]: Address 3
[*] + [#] + [F4]: Address 4
Function 2. Image freezing function
Press [F4] to start the freeze function. The word "Freeze" displays on the upper left corner. After five seconds, the display
disappears automatically (though the freeze feature continues). To cancel the freeze, press the [F4] key the word "Unfreeze"
displays on the upper left corner. After five seconds, the display disappears automatically.

15. Menu Setting

Menu button: Press this button to enter or exit the OSD menu.

16. Backlight Button

Backlight button: Press this button to enable the backlight compensation. Press it again to disable the backlight compensation.
NOTE: Effective only in auto exposure mode.
NOTE: If there is a light behind the subject, the subject will appear dark. In this case, press the backlight ON / OFF button. To
cancel this function, press the backlight ON / OFF button.

17. P/T RST Button

Press the button to self-calibrate pan and tilt once again.

Shortcuts for some ‘Set’ Functions

[*] + [#] + [1]: Display OSD menu in English
[*] + [#] + [3]: Display OSD menu in Chinese
[*] + [#] + [4]: Show IP address
[*] + [#] + [6]: Quickly restore the default settings
[*] + [#] + [8]: Show the camera version
[*] + [#] + [9]: Quickly set mount mode (flip / normal)1. Standby Button
Press this button to enter standby mode. Press it again to enter normal mode.
NOTE: Power consumption in standby mode is approximately half of the normal mode.

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Using the IR Remote Controller

When the camera is operational, you can use the remote
controller to perform panning, tilting, zooming and
focusing, as well as store and call back preset positions.
Button Instructions：

1. In these instructions, ‘press the button’ means to
press and release. A special note will be given if holding a
button down for more than one second is required.

2. When a button-combination is required, do it in
sequence (not simultaneously). For example, ‘[*] + [#] +
[F1]’means press [*] first and then press [#] and then
press [F1].

1. Pan/Tilt Control

Tilt up: Press [ ]
Tilt down: Press [ ]
Pan left: Press [ ]
Pan right: Press [ ]
Face the camera back to front: Press [HOME]

Press and hold the up/down/left/right buttons, to keep
panning or tilting from slow to fast, (until the camera
reaches the mechanical limit). The camera stops as soon
as the button is released.

2. Zoom Control

Zoom Out: press [+] button under FAST or SLOW
Zoom In: press [-] button under FAST or SLOW

Press and hold the button, to keep zooming in or out
(until the lens reaches the mechanical limit). The lens
stops as soon as the button is released.

3. Focus Control

AUTO: Change focus mode to AF, which allows the
camera to adjust the focus automatically on the center of
the image.
MANUAL: Change focus mode to MF, which allows the
user to adjust the focus manually (see FOCUS FAR &
FOCUS NEAR).
FOCUS FAR: Press [FAR] button (NOTE: Effective only
in MANUAL focus mode)
FOCUS NEAR: Press [NEAR] button (NOTE: Effective
only in MANUAL focus mode)

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Press and hold the FOCUS [FAR] or FOCUS [NEAR]
button, allows for continuous adjustment, stopping as
soon as the button is released.

4. BACKLIGHT. L/R SET and P/T RST Controls

Reverse Pan controls direction: Press and hold [L/R SET]
button while pressing [1] aka [STD] button for normal
pan controls. Press and hold [L/R SET] button while
pressing [2] aka [REV] button for reversed pan controls.

Backlight Compensation Control: Press [BACKLIGHT]
button to enable backlight compensation. Press it again to
disable backlight compensation. (Note: Backlight is only
effective in full auto exposure mode)

Pan Tilt Control Self Calibration: Press [P/T RST] button
to recalibrate the Pan and Tilt limits.

5. Standby Control

Press [ ] button to put camera in ‘standby’ mode. In
standby mode the camera will provide no image, respond
to no commands and use less than half its normal power.
Press [ ] button again to put camera in normal mode.

6. Presets - Setting and Clearing

1. To store a preset position: The user should manually
setup the desired shot using the Pan Tilt and Zoom
controls. Press the [PRESET] button first and then press
the numeric button [0-9] to which you want to assign the
shot. Ten total preset positions (0-9) are available from
the IR remote control (255 available via RS232/RS485/IP
Interfaces).

2. To erase the memory content of a preset position: The
user should press the [RESET] button first and then press
the numeric button 0-9 associated with that preset.

Note:

Pressing [*] + [#] + [RESET] in sequence will erase

all presets in the memory.

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7. Recalling Presets

Pressing any of the numeric buttons [0-9] directly will
recall a stored preset position and settings.

Note:

No action will be executed if a specific numeric preset
position has not yet been saved.

Note:

Presets assigned via the IP interface do not correlate to
presets set via the IR remote control.

8. Camera Selection

Press the [1-4] button corresponding to the camera with
the IR address that you want to operate. This allows for
up to 4 cameras to be operated via the same IR remote in
the same room.

9. Camera IR Address Set

Press 3 buttons in the sequence shown below to
set/change the camera’s IR address. This allows up to 4
cameras to be controlled from the same IR remote control.
Be sure that only one camera is picking up the IR signal
when you perform this function. If multiple cameras
receive the command, they will all change to the new
address.

Address 1: [*] + [＃] + [F1]
Address 2: [*] + [＃] + [F2]
Address 3: [*] + [＃] + [F3]
Address 4: [*] + [＃] + [F4]

10. Image Freeze

Press the [ ] button to freeze or unfreeze the video
image. This can be useful while recalling presets to hide
camera motion from your viewers.

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Dimensional Drawings (mm)

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RS-232 Interface

Camera PC/Controller DB-9

1.DTR 1.CD

2.DSR 2.RXD

3.TXD 3.TXD

4.GND 4.DTR

5.RXD 5.GND

6.GND 6.DSR

7.IR OUT 7.RTS

8.NC 8.CTS

9.RI

For Control Daisy Chain

1st Camera 2nd Camera Mini DIN

1.DTR 1.DTR

2.DSR 2.DSR

3.TXD 3.TXD

4.GND 4.GND

5.RXD 5.RXD

6.GND 6.GND

7.IR OUT 7.NC

8.NC 8.NC

No.

Function

1

DTR

2

DSR 3 TXD

4

GND

5

RXD

6

GND

7

IR OUT

8

NC

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Serial Communication Control

In default working mode, the camera is able to connect to a VISCA controller with an RS232C serial interface.

➢ RS232 Communication Control

The camera can be controlled via RS232. The parameters of RS232C are as follows:
Baud rate: 2400, 4800 or 9600 bps.
Start bit: 1 bit.
Data bit: 8 bits.
Stop bit: 1 bit.
Parity bit: none.

➢ RS485 Communication Control

The camera can be controlled via RS485, Half-duplex mode, with support for VISCA, Pelco-D or Pelco-P protocol.
The parameters of RS485 are as follows:
Baud rate: 2400, 4800 or 9600 bps.
Start bit: 1 bit.
Data bit: 8 bits.
Stop bit: 1 bit.
Parity bit: none.

When powered on, Pan and Tilt will rotate to the maximum position of top right after the camera powered up. Then it will
return to the “center”. The process of initialization is now complete. (Note: If the position preset 0 has been stored, the
position preset 0 will be called up after initialization, in lieu of “center”). After initialization is complete, then the user can
control the camera with commands in the command list.

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VISCA Command List

Part 1: Camera-Issued Messages

ACK/Completion Message

Command

Function

Command Packet

Comments

ACK/Completion
Messages

ACK

z0 4y FF
(y: Socket No.)

Returned when the command is accepted.

Completion

z0 5y FF
(y: Socket No.)

Returned when the command has been executed.

z = Camera Address + 8

Error Messages

Command

Function

Command Packet

Comments

Error Messages

Syntax Error

z0 60 02 FF

Returned when the command format is different
or when a command with illegal command
parameters is accepted.

Command Buffer Full

z0 60 03 FF

Indicates that two sockets are already being used
(executing two commands) and the command
could not be accepted when received.

Command Canceled

z0 6y 04 FF
(y: Socket No.)

Returned when a command which is being
executed in a socket specified by the cancel
command is canceled. The completion message
for the command is not returned.

No Socket

z0 6y 05 FF
(y: Socket No.)

Returned when no command is executed in a
socket specified by the cancel command, or when
an invalid socket number is specified.

Command Not Executable

z0 6y 41 FF
(y: Execution command Socket
No. Inquiry command: 0)

Returned when a command cannot be executed
due to current conditions. For example, when
commands controlling the focus manually are
received during auto focus.

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Part 2: Camera Control Commands

Command

Function

Command Packet

Comments

AddressSet

Broadcast

88 30 01 FF

Address setting

IF_Clear

Broadcast

88 01 00 01 FF

I/F Clear

CAM_Power
On

8x 01 04 00 02 FF

Power ON/OFF
Off

8x 01 04 00 03 FF

CAM_Zoom

Stop

8x 01 04 07 00 FF

Tele(Standard)

8x 01 04 07 02 FF

Wide(Standard)

8x 01 04 07 03 FF

Tele(Variable)

8x 01 04 07 2p FF

p = 0(low) - 7(high)
Wide(Variable)

8x 01 04 07 3p FF

Direct

8x 01 04 47 0p 0q 0r 0s FF

pqrs: Zoom Position

CAM_Focus

Stop

8x 01 04 08 00 FF

Far(Standard)

8x 01 04 08 02 FF

Near(Standard)

8x 01 04 08 03 FF

Far(Variable)

8x 01 04 08 2p FF

p = 0(low) - 7(high)
Near(Variable)

8x 01 04 08 3p FF

Direct

8x 01 04 48 0p 0q 0r 0s FF

pqrs: Focus Position

Auto Focus

8x 01 04 38 02 FF

AF On/Off
Manual Focus

8x 01 04 38 03 FF

Auto/Manual

8x 01 04 38 10 FF

CAM_ZoomFocus

Direct

8x 01 04 47 0p 0q 0r 0s
0t 0u 0v 0w FF

pqrs: Zoom Position
tuvw: Focus Position

CAM_WB

Auto

8x 01 04 35 00 FF

Normal Auto

Indoor mode

8x 01 04 35 01 FF

Indoor mode

Outdoor mode

8x 01 04 35 02 FF

Outdoor mode

OnePush mode

8x 01 04 35 03 FF

One Push WB mode

Manual

8x 01 04 35 05 FF

Manual Control mode

OnePush trigger

8x 01 04 10 05 FF

One Push WB Trigger

CAM_RGain

Reset

8x 01 04 03 00 FF

Manual Control of R Gain
Up

8x 01 04 03 02 FF

Down

8x 01 04 03 03 FF

Direct

8x 01 04 43 00 00 0p 0q FF

pq: R Gain

CAM_Bgain

Reset

8x 01 04 04 00 FF

Manual Control of B Gain
Up

8x 01 04 04 02 FF

Down

8x 01 04 04 03 FF

Direct

8x 01 04 44 00 00 0p 0q FF

pq: B Gain

Page 18 of 57

Rev 1.2 6/18

CAM_AE

Full Auto

8x 01 04 39 00 FF

Automatic Exposure mode

Manual

8x 01 04 39 03 FF

Manual Control mode

Shutter priority

8x 01 04 39 0A FF

Shutter Priority Automatic Exposure mode
Iris priority

8x 01 04 39 0B FF

Iris Priority Automatic Exposure mode

Bright

8x 01 04 39 0D FF

Bright Mode(Manual control)

CAM_SlowShutter

AutoSlowShutterLimit

8x 01 04 2A 0p 00 FF

CAM_Iris

Reset

8x 01 04 0B 00 FF

Iris Setting
Up

8x 01 04 0B 02 FF

Down

8x 01 04 0B 03 FF

Direct

8x 01 04 4B 00 00 0p 0q FF

pq: Iris Position

CAM_Gain

Reset

8x 01 04 0C 00 FF

Gain Setting
Up

8x 01 04 0C 02 FF

Down

8x 01 04 0C 03 FF

Direct

8x 01 04 0C 00 00 0p 0q FF

pq: Gain Position

Gain Limit

8x 01 04 2C 0p FF

p: Gain Position

CAM_Bright

Reset

8x 01 04 0D 00 FF

Bright Setting
Up

8x 01 04 0D 02 FF

Down

8x 01 04 0D 03 FF

Direct

8x 01 04 0D 00 00 0p 0q FF

pq: Bright Position

CAM_ExpComp

On

8x 01 04 3E 02 FF

Exposure Compensation On/Off
Off

8x 01 04 3E 03 FF

Reset

8x 01 04 0E 00 FF

Exposure Compensation Amount Setting
Up

8x 01 04 0E 02 FF

Down

8x 01 04 0E 03 FF

Direct

8x 01 04 4E 00 00 0p 0q FF

pq: ExpComp Position

CAM_BackLight
On

8x 01 04 33 02 FF

Back Light Compensation On/Off
Off

8x 01 04 33 03 FF

CAM_NR(2D)Mode
Auto

8x 01 04 50 02 FF

ND2D Auto/Manual
Manual

8x 01 04 50 03 FF

CAM_NR(2D)Level

-

8x 01 04 53 0p FF

p: NR Setting (0: Off, level 1 to 5)

CAM_NR(3D)Level

-

8x 01 04 54 0p FF

p: NR Setting (0: Off, level 1 to 8)

CAM_Flicker

-

8x 01 04 23 0p FF

p: Flicker Settings
(0: Off, 1: 50Hz, 2: 60Hz)

CAM_DHotPixel

-

8x 01 04 56 0p FF

p: Dynamic Hot Pixel Setting (0: 0ff, level 1 to 6)

CAM_ApertureMode(
sharpness)

Auto

8x 01 04 05 02 FF

Sharpness Auto

Page 19 of 57

Rev 1.2 6/18

Manual

8x 01 04 05 02 FF

Sharpness Manual

CAM_Aperture(sharp
ness)

Reset

8x 01 04 02 00 FF

Aperture Control
Up

8x 01 04 02 02 FF

Down

8x 01 04 02 03 FF

Direct

8x 01 04 42 00 00 0p 0q FF

pq: Aperture Gain

CAM_PictureEffect
Off

8x 01 04 63 00 FF

Picture Effect Setting
B&W

8x 01 04 63 04 FF

CAM_Memory
Reset

8x 01 04 3F 00 pp FF

pp: Memory Number(=0 to 127)
Set

8x 01 04 3F 01 pp FF

Recall

8x 01 04 3F 02 pp FF

CAM_LR_Reverse
On

8x 01 04 61 02 FF

Image Flip Horizontal On/Off
Off

8x 01 04 61 03 FF

CAM_PictureFlip
On

8x 01 04 66 02 FF

Image Flip Vertical On/Off
Off

8x 01 04 66 03 FF

CAM_RegisterValue

-

8x 01 04 24 mn 0p 0q FF

mm: Register No. (=00-7F)
pp: Register Value (=00-7F)

CAM_ColorGain

Diret

8x 01 04 49 00 00 00 0p FF

p: Color Gain setting 0h (60%) to Eh (200%)
SYS_Menu

Off

8x 01 06 06 03 FF

Turns off the menu screen

Pan_tiltDrive

Up

8x 01 06 01 VV WW 03 01 FF

VV: Pan speed 0x01 (low speed) to 0x18 (high
speed)
WW: Tilt speed 0x01 (low speed) to 0x14 (high
speed)
YYYY: Pan Position
ZZZZ: Tilt Position

Down

8x 01 06 01 VV WW 03 02 FF

Left

8x 01 06 01 VV WW 01 03 FF

Right

8x 01 06 01 VV WW 02 03 FF

Upleft

8x 01 06 01 VV WW 01 01 FF

Upright

8x 01 06 01 VV WW 02 01 FF

DownLeft

8x 01 06 01 VV WW 01 02 FF

DownRight

8x 01 06 01 VV WW 02 02 FF

Stop

8x 01 06 01 VV WW 03 03 FF

AbsolutePosition

8x 01 06 02 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

RelativePosition

8x 01 06 03 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

Home

8x 01 06 04 FF

Reset

8x 01 06 05 FF

Pan_tiltLimitSet
LimitSet

8x 01 06 07 00 0W
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

W: 1 UpRight 0: DownLeft
YYYY: Pan Limit Position
ZZZZ: Tilt Position

LimitClear

8x 01 06 07 01 0W
07 0F 0F 0F 07 0F 0F 0F FF

Page 20 of 57

Rev 1.2 6/18

CAM_AFSensitivity
High

8x 01 04 58 01 FF

AF Sensitivity High/Normal/Low
Normal

8x 01 04 58 02 FF

Low

8x 01 04 58 03 FF

CAM_SettingReset

Reset

8x 01 04 A0 10 FF

Reset Factory Setting

CAM_Brightness

Direct

8x 01 04 A1 00 00 0p 0q FF

pq: Brightness Position

CAM_Contrast

Direct

8x 01 04 A2 00 00 0p 0q FF

pq: Contrast Position

CAM_Flip

Off

8x 01 04 A4 00 FF

Single Command For Video Flip

Flip-H

8x 01 04 A4 01 FF

Flip-V

8x 01 04 A4 02 FF

Flip-HV

8x 01 04 A4 03 FF

CAM_SettingSave

Save

8x 01 04 A5 10 FF

Save Current Setting

CAM_Iridix

Direct

8x 01 04 A7 00 00 0p 0q FF

pq: Iridix Position

CAM_AWBSensitivit
y

High

8x 01 04 A9 00 FF

High

Normal

8x 01 04 A9 01 FF

Normal

Low

8x 01 04 A9 02 FF

Low

CAM_AFZone
Top

8x 01 04 AA 00 FF

AF Zone weight select
Center

8x 01 04 AA 01 FF

Bottom

8x 01 04 AA 02 FF

CAM_ColorHue

Direct

8x 01 04 4F 00 00 00 0p FF

p: Color Hue setting 0h (− 14 degrees) to Eh ( +14
degrees

Page 21 of 57

Rev 1.2 6/18

Part 3: Query Commands

Inquiry Command List

Command

Command packed

Inquiry Packet

Comments

CAM_PowerInq

8x 09 04 00 FF
y0 50 02 FF

On

y0 50 03 FF

Off(Standby)

y0 50 04 FF

Internal power circuit error

CAM_ZoomPosInq

8x 09 04 47 FF

y0 50 0p 0q 0r 0s FF

pqrs: Zoom Position

CAM_FocusAFMode
Inq

8x 09 04 38 FF
y0 50 02 FF

Auto Focus

y0 50 03 FF

Manual Focus

CAM_FocusPosInq

8x 09 04 48 FF

y0 50 0p 0q 0r 0s FF

pqrs: Focus Position

CAM_WBModeInq

8x 09 04 35 FF

y0 50 00 FF

Auto

y0 50 01 FF

Indoor mode

y0 50 02 FF

Outdoor mode

y0 50 03 FF

OnePush mode

y0 50 05 FF

Manual

CAM_RGainInq

8x 09 04 43 FF

y0 50 00 00 0p 0q FF

pq: R Gain

CAM_BGainInq

8x 09 04 44 FF

y0 50 00 00 0p 0q FF

pq: B Gain

CAM_AEModeInq

8x 09 04 39 FF

y0 50 00 FF

Full Auto

y0 50 03 FF

Manual

y0 50 0A FF

Shutter priority

y0 50 0B FF

Iris priority

y0 50 0D FF

Bright

CAM_ShutterPosInq

8x 09 04 4A FF

y0 50 00 00 0p 0q FF

pq: Shutter Position

CAM_IrisPosInq

8x 09 04 4B FF

y0 50 00 00 0p 0q FF

pq: Iris Position

CAM_BrightPosInq

8x 09 04 4D FF

y0 50 00 00 0p 0q FF

pq: Bright Position

CAM_ExpCompMod
eInq

8x 09 04 3E FF
y0 50 02 FF

On

y0 50 03 FF

Off

CAM_ExpCompPosI
nq

8x 09 04 4E FF

y0 50 00 00 0p 0q FF

pq: ExpComp Position

CAM_BacklightMode
Inq

8x 09 04 33 FF
y0 50 02 FF

On

y0 50 03 FF

Off

CAM_Nosise2DMode
Ing

8x 09 04 50 FF
y0 50 02 FF

Auto Noise 2D

y0 50 03 FF

Manual Noise 3D

CAM_Nosise2DLevel

8x 09 04 53 FF

y0 50 0p FF

Noise Reduction (2D) p: 0 to 5

CAM_Noise3DLevel

8x 09 04 54 FF

y0 50 0p FF

Noise Reduction (3D) p: 0 to 8

CAM_FlickerModeIn
q

8x 09 04 55 FF

y0 50 0p FF

p: Flicker Settings(0: OFF, 1: 50Hz, 2: 60Hz)

Page 22 of 57

Rev 1.2 6/18

y0 50 02 FF

Auto Sharpness

CAM_ApertureModeI
nq(Sharpness)

8x 09 04 05 FF

y0 50 03 FF

Manual Sharpness

CAM_ApertureInq(Sh
arpness)

8x 09 04 42 FF

y0 50 00 00 0p 0q FF

pq: Aperture Gain

CAM_PictureEffectM
odeInq

8x 09 04 63 FF
y0 50 02 FF

Off

y0 50 04 FF

B&W

CAM_MemoryInq

8x 09 04 3F FF

y0 50 0p FF

p: Memory number last operated.

SYS_MenuModeInq

8x 09 06 06 FF
y0 50 02 FF

On

y0 50 03 FF

Off

CAM_LR_ReverseInq

8x 09 04 61 FF
y0 50 02 FF

On

y0 50 03 FF

Off

CAM_PictureFlipInq

8x 09 04 66 FF
y0 50 02 FF

On

y0 50 03 FF

Off

CAM_RegisterValueI
nq

8x 09 04 24 mm FF

y0 50 0p 0p ff

mm: Register No. (00 to FF) pp: Register Value
(00 to FF)

CAM_ColorGainInq

8x 09 04 49 FF

y0 50 00 00 00 0p FF

p: Color Gain setting 0h (60%) to Eh (200%)
CAM_IDInq

8x 09 04 22 FF

y0 50 0p 0q 0r 0s FF

pqrs: Camera ID

CAM_VersionInq

8x 09 00 02 FF

y0 50 ab cd
mn pq rs tu vw FF

ab: Factory Code(00: VHD, 01:MR, 08:T)
cd: Hardware Version
mnpq: ARM Version
rstu: FPGA Version
vw: Camera model
01: C Type
02: M Type
03: S Type

VideoSystemInq

8x 09 06 23 FF

y0 50 00 FF

1920x1080i60

y0 50 01 FF

1920x1080p30

y0 50 02 FF

1280x720p60

y0 50 04 FF

NTSC

y0 50 05 FF

NTSC

y0 50 06 FF

NTSC

y0 50 07 FF

1920x1080p60

y0 50 08 FF

1920x1080i50

y0 50 09 FF

1920x1080p25

y0 50 0A FF

1280x720p50

Page 23 of 57

Rev 1.2 6/18

y0 50 0C FF

PAL

y0 50 0D FF

PAL

y0 50 0E FF

PAL

IR_Receive

8x 09 06 08 FF
y0 50 02 FF

On

y0 50 03 FF

Off

Pan-tiltMaxSpeedInq

8x 09 06 11 FF

y0 50 ww zz FF

ww: Pan Max Speed
zz: Tilt Max Speed

Pan-tiltPosInq

8x 09 06 12 FF

y0 50 0w 0w 0w 0w
0z 0z 0z 0z FF

wwww: Pan Position
zzzz: Tilt Position

CAM_TypeInq

8x 09 00 03 FF
y0 50 01 FF

C Type

y0 50 02 FF

M Type

y0 50 03 FF

S Type

CAM_DateInq

8x 09 00 04 FF

y0 50 0r ss uu uu vv ww 0D FF

Version dater: Big Version Numbers: Little
Version Numberuuuu: Yearvv: Monthww: Day

CAM_ModeInq

8x 09 04 A6 FF
y0 50 00 FF

Mode0

y0 50 02 FF

Mode2

CAM_GainLimitInq

8x 09 04 2C FF

y0 50 0q FF

p: Gain Limit

CAM_DHotPixelInq

8x 09 04 56 FF

y0 50 0q FF

p: Dynamic Hot Pixel Setting (0: 0ff, level 1 to 6)

CAM_AFSensitivityI
nq

8x 09 04 58 FF
y0 50 01 FF

High

y0 50 02 FF

Normal

y0 50 03 FF

Low

CAM_BrightnessInq

8x 09 04 A1 FF

y0 50 00 00 0p 0q FF

pq: Brightness Position

CAM_ContrastInq

8x 09 04 A2 FF

y0 50 00 00 0p 0q FF

pq: Contrast Position

CAM_FlipInq

8x 09 04 A4 FF

y0 50 00 FF

Off

y0 50 01 FF

Flip-H

y0 50 02 FF

Flip-V

y0 50 03 FF

Flip-HV

CAM_IridixInq

8x 09 04 A7 FF

y0 50 00 00 0p 0q FF

pq: Iridix Position

CAM_AFZone

8x 09 04 AA FF
y0 50 00 FF

Top

y0 50 01 FF

Center

y0 50 02 FF

Bottom

CAM_ColorHueInq

8x 09 04 4F FF

y0 50 00 00 00 0p FF

p: Color Hue setting 0h (− 14 degrees) to Eh ( +14
degrees

CAM_AWBSensitivit
yInq

8x 09 04 A9 FF
y0 50 00 FF

High

y0 50 01 FF

Normal

Page 24 of 57

Rev 1.2 6/18

y0 50 02 FF

Low Block Inquiry Command List

Command

Command packed

Inquiry Packet

Comments

CAM_LensBlockInq

8x 09 7E 7E 00 FF

y0 50 0u 0u 0u 0u 00 00 0v 0v
0v 0v 00 0w 00 FF

uuuu: Zoom Position
vvvv: Focus Position
w.bit0: Focus Mode 1: Auto 0: Manual

CAM_CameraBlockIn
q

8x 09 7E 7E 01 FF

y0 50 0p 0p 0q 0q 0r 0s tt 0u vv
ww 00 xx 0z FF

pp: R_Gain
qq: B_Gain
r: WB Mode
s: Aperture
tt: AE Mode
u.bit2: Back Light
u.bit1: Exposure Comp.
vv: Shutter Position
ww: Iris Position
xx: Bright Position
z: Exposure Comp. Position

CAM_OtherBlockInq

8x 09 7E 7E 02 FF

y0 50 0p 0q 00 0r 00 00 00 00
00 00 00 00 00 FF

p.bit0: Power 1:On, 0:Off
q.bit2: LR Reverse 1:On, 0:Off
r.bit3~0: Picture Effect Mode

CAM_EnlargementBl
ockInq

8x 09 7E 7E 03 FF

y0 50 00 00 00 00 00 00 00 0p
0q rr 0s 0t 0u FF

p: AF sensitivity
q.bit0: Picture flip(1:On, 0:Off)
rr.bit6~3: Color Gain(0h(60%) to Eh(200%))
s: Flip(0: Off, 1:Flip-H, 2:Flip-V, 3:Flip-HV)
t.bit2~0: NR2D Level
u: Gain Limit

Note:

The [x] in the above table is the camera address, [y] = [x + 8].

Page 25 of 57

Rev 1.2 6/18

VISCA over IP Command List

Command

Function

Command Packet

Comments

CAM_Zoom

Stop

81 01 04 07 00 FF

Tele (Standard)

81 01 04 07 02 FF

Wide (Standard)

81 01 04 07 03 FF

Tele (Variable)

81 01 04 07 2p FF

p = (low) – 7 (high)
Wide (Variable)

81 01 04 07 3p FF

Direct

81 01 04 47 p q r s FF

pqrs: Zoom Position

CAM_Focus

Stop

81 01 04 08 00 FF

Far (Standard)

81 01 04 08 02 FF

Near (Standard)

81 01 04 08 03 FF

Far (Variable)

81 01 04 08 2p FF

p = (low) – 7 (high)
Near (Variable)

81 01 04 08 3p FF

Direct

81 01 04 48 p q r s FF

pqrs: Focus Position

Auto Focus

81 01 04 38 02 FF

Manual Focus

81 01 04 38 03 FF

Auto/Manual Toggle

81 01 04 38 10 FF

Focus Lock

81 0a 04 68 02 FF

Prevents any other operation or command from
adjusting the current focus state

Focus Unlock

81 0a 04 68 03 FF

CAM_WB

Auto

81 01 04 35 00 FF

Normal Auto

Indoor Mode

81 01 04 35 01 FF

Indoor Mode

Outdoor Mode

81 01 04 35 02 FF

Outdoor Mode

OnePush Mode

81 01 04 35 03 FF

OnePush WB Mode

Manual

81 01 04 35 05 FF

Manual Control Mode

OnePush Trigger

81 01 04 10 05 FF

OnePush WB Trigger

CAM_RGain

Reset

81 01 04 03 00 FF

Manual Control of R Gain
Up

81 01 04 03 02 FF

Down

81 01 04 03 03 FF

Direct

81 01 04 43 00 00 p q FF

pq: R Gain

CAM_BGain

Reset

81 01 04 04 00 FF

Manual Control of B Gain
Up

81 01 04 04 02 FF

Down

81 01 04 04 03 FF

Reset

81 01 04 44 00 00 p q FF

pq: B Gain

CAM_AE

Full auto

81 01 04 39 00 FF

Automatic Exposure mode

Manual

81 01 04 39 03 FF

Manual Control mode

Shutter Priority

81 01 04 39 0A FF

Shutter Priority Automatic Exposure mode

Iris Priority

81 01 04 39 0B FF

Iris Priority Automatic Exposure mode

Bright

81 01 04 39 0D FF

Bright Mode (Manual control)

Page 26 of 57

Rev 1.2 6/18

CAM_Iris

Reset

81 01 04 0B 00 FF

Iris Setting
Up

81 01 04 0B 02 FF

Down

81 01 04 0B 03 FF

Direct

81 01 04 4B 00 00 p q FF

pq: Iris Position

CAM_Shutter

Reset

81 01 04 0A 00 FF

Default Shutter Setting

Up

81 01 04 0A 02 FF

Down

81 01 04 0A 03 FF

Direct

81 01 04 4A 00 00 p q FF

pq: Shutter Position

CAM_Backlight
On

81 01 04 33 02 FF

Back Light Compensation On/Off
Off

81 01 04 33 03 FF

CAM_Flicker

-

81 01 04 23 0p FF

p: Flicker Settings – (0: Off, 1: 50Hz, 2: 60Hz)

CAM_PictureEffect
Off

81 01 04 63 00 FF

Picture Effect Setting
B&W

81 01 04 63 04 FF

CAM_Memory
Reset

81 01 04 3F 00 pp FF

pp: Memory Number(Hex 0,0 – 3,F)
Set

81 01 04 3F 01 pp FF

Recall

81 01 04 3F 02 pp FF

Preset Recall Speed

Preset Speed

81 01 06 01 p FF

p: is speed grade,the values are (0x1~0x18）

CAM_LR_Reverse
On

81 01 04 61 02 FF

Image Flip Horizontal On/Off
Off

81 01 04 61 03 FF

CAM_PictureFlip
On

81 01 04 66 02 FF

Image Flip Vertical On/Off
Off

81 01 04 66 03 FF

Pan Tilt Drive

Up

81 01 06 01 VV WW 03 01 FF

VV: Pan Speed 0x01 (Low) to 0x18 (high)
WW: Tilt Speed 0x01 (Low) to 0x18 (high)

Down

81 01 06 01 VV WW 03 02 FF

Left

81 01 06 01 VV WW 01 03 FF

Right

81 01 06 01 VV WW 02 03 FF

Up Left

81 01 06 01 VV WW 01 01 FF

Up Right

81 01 06 01 VV WW 02 01 FF

Down Left

81 01 06 01 VV WW 01 02 FF

Down right

81 01 06 01 VV WW 02 02 FF

Stop

81 01 06 01 VV WW 03 03 FF

Absolute Position

81 01 06 02 VV WW Y Y Y Y
Z Z Z Z FF

YYYY: Pan Position
WWWW: Tilt Position

Relative Position

81 01 06 03 VV WW Y Y Y Y
Z Z Z Z FF

Home

81 01 06 04 FF

Reset

81 01 06 05 FF

CAM_Brightness

Direct

81 01 04 A1 00 00 0p 0q FF

pq: Brightness Position

CAM_Contrast

Direct

81 01 04 A2 00 00 0p 0q FF

pq: Contrast Position

Page 27 of 57

Rev 1.2 6/18

CAM-Flip

Off

81 01 04 A4 00 FF

Single Command For Video Flip

Flip-H

81 01 04 A4 01 FF

Flip-V

81 01 04 A4 02 FF

Flip-HV

81 01 04 A4 03 FF

CAM_SettingSave

Save

81 01 04 A5 10 FF

Save Current Setting

CAM_AWBSensitivity
High

81 01 04 A9 00 FF

High

Normal

81 01 04 A9 01 FF

Normal

Low

81 01 04 A9 02 FF

Low

CAM_AFZone
Top

81 01 04 AA 00 FF

AF Zone priority select

Center

81 01 04 AA 01 FF

Bottom

81 01 04 AA 02 FF

CAM_ColorHue

Direct

81 01 04 4F 00 00 00 0p FF

p: Color Hue 0h (−14 degrees) to Eh (+14
degrees)

OSD_Control

Open/Close

81 01 04 3F 02 5F FF

Navigate Up

81 01 06 01 0E 0E 03 01 FF

Navigate Down

81 01 06 01 0E 0E 03 02 FF

Navigate Left

81 01 06 01 0E 0E 01 03 FF

Navigate Right

81 01 06 01 0E 0E 02 03 FF

Enter

81 01 06 06 05 FF

Return

81 01 06 06 04 FF

VISCA over IP Query Commands

Command

Command Package

Return Package

Note

CAM_ZoomPosInq

81 09 04 47 FF

90 50 p q r s FF

pqrs: Zoom Position

CAM_FocusAFModeInq

81 09 04 38 FF
90 50 02 FF

Auto Focus

90 50 03 FF

Manual Focus

CAM_FocusPosInq

81 09 04 48 FF

90 50 0p 0q 0r 0s FF

pqrs: Focus Position

CAM_WBModeInq

81 09 04 35 FF

90 50 00 FF

Auto

90 50 01 FF

Indoor Mode

90 50 02 FF

Outdoor Mode

90 50 03 FF

OnePush Mode

90 50 05 FF

Manual

CAM_RGainInq

81 09 04 43 FF

90 50 00 00 0p 0q FF

pq: R Gain

Page 28 of 57

Rev 1.2 6/18

CAM_BGainInq

81 09 04 43 FF

90 50 00 00 0p 0q FF

pq: R Gain

CAM_AEModeInq

81 09 04 39 FF

90 50 00 FF

Full Auto

90 50 03 FF

Manual

90 50 0A FF

Shutter Priority (SAE)

90 50 0B FF

Iris Priority (AAE)

90 50 0D FF

Bright

CAM_ShutterPosInq

81 09 04 4A FF

90 50 00 00 0p 0q FF

pq: Shutter Position

CAM_IrisPosInq

81 09 04 4B FF

90 50 00 00 0p 0q FF

pq: Iris Position

CAM_BrightPosInq

81 09 04 4D FF

90 50 00 00 0p 0q FF

pq: Bright Position

CAM_ExpCompModeInq

81 09 04 3E FF
90 50 02 FF

On

90 50 03 FF

Off

CAM_ExpCompPosInq

81 09 04 4E FF

90 50 00 00 0p 0q FF

pq: ExpComp Position

CAM_BacklightModeInq

81 09 04 33 FF
90 50 02 FF

On

90 50 03 FF

Off

CAM_Noise2DModeInq

81 09 04 50 FF
90 50 02 FF

Auto Noise 2D

90 50 03 FF

Manual Noise 2D

CAM_Noise2DLevel

81 09 04 53 FF

90 50 0p FF

Noise Reduction (2D) p: 0 to 5

CAM_Noise3DLevel

81 09 04 54 FF

90 50 0p FF

Noise Reduction (3D) p: 0 to 8

CAM_FlickerModeInq

81 09 04 55 FF

90 50 0p FF

p: Flicker Settings(0: OFF, 1: 50Hz, 2: 60Hz)

CAM_ApertureModeInq

(Sharpness)

81 09 04 05 FF
90 50 02 FF

Auto Sharpness

90 50 03 FF

Manual Sharpness

CAM_ApertureInq

81 09 04 42 FF

90 50 00 00 0p 0q FF

pq: Aperture Gain

CAM_PictureEffectModeInq

81 09 04 63 FF
90 50 02 FF

Off

90 50 04 FF

B&W

Page 29 of 57

Rev 1.2 6/18

CAM_LR_ReverseInq

81 09 04 61 FF
90 50 02 FF

On

90 50 03 FF

Off

CAM_PictureFlipInq

81 09 04 66 FF
90 50 02 FF

On

90 50 03 FF

Off

CAM_ColorGainInq

81 09 04 49 FF

90 50 00 00 00 0p FF

p: Color Gain setting 0h (60%) to Eh (200%)

CAM_PanTiltPosInq

81 09 06 12 FF
90 50 0w 0w 0w 0w

wwww: Pan Position

0z 0z 0z 0z FF

zzzz: Tilt Position

CAM_GainLimitInq

81 09 04 2C FF

90 50 0q FF

p: Gain Limit

CAM_BrightnessInq

CAM_ContrastInq

CAM_FlipInq

81 09 04 A4 FF

90 50 00 FF

Off

90 50 01 FF

Flip-H

90 50 02 FF

Flip-V

90 50 03 FF

Flip-HV

CAM_AFZone

81 09 04 AA FF

90 50 00 FF

Top

90 50 01 FF

Center

90 50 02 FF

Bottom

CAM_ColorHueInq

81 09 04 4F FF

90 50 00 00 00 0p FF

p: Color Hue setting 0h (−14 dgrees) to Eh

(+14 degrees)

CAM_AWBSensitivityInq

81 09 04 A9 FF

90 50 00 FF

High

90 50 01 FF

Normal

90 50 02 FF

Low

Page 30 of 57

Rev 1.2 6/18

Pelco-D Protocol Command List

Function

Byte1

Byte2

Byte3

Byte4

Byte5

Byte6

Byte7

Up

0xFF

Address

0x00

0x08

Pan Speed

Tilt Speed

SUM

Down

0xFF

Address

0x00

0x10

Pan Speed

Tilt Speed

SUM

Left

0xFF

Address

0x00

0x04

Pan Speed

Tilt Speed

SUM

Right

0xFF

Address

0x00

0x02

Pan Speed

Tilt Speed

SUM

Zoom In

0xFF

Address

0x00

0x20

0x00

0x00

SUM

Zoom Out

0xFF

Address

0x00

0x40

0x00

0x00

SUM

Focus Far

0xFF

Address

0x00

0x80

0x00

0x00

SUM

Focus Near

0xFF

Address

0x01

0x00

0x00

0x00

SUM

Set Preset

0xFF

Address

0x00

0x03

0x00

Preset ID

SUM

Clear Preset

0xFF

Address

0x00

0x05

0x00

Preset ID

SUM

Call Preset

0xFF

Address

0x00

0x07

0x00

Preset ID

SUM

Auto Focus

0xFF

Address

0x00

0x2B

0x00

0x01

SUM

Manual Focus

0xFF

Address

0x00

0x2B

0x00

0x02

SUM

Query Pan Position

0xFF

Address

0x00

0x51

0x00

0x00

SUM

Query Pan Position Response

0xFF

Address

0x00

0x59

Value High
Byte

Value Low
Byte

SUM
Query Tilt Position

0xFF

Address

0x00

0x53

0x00

0x00

SUM

Query Tilt Position Response

0xFF

Address

0x00

0x5B

Value High
Byte

Value Low
Byte

SUM
Query Zoom Position

0xFF

Address

0x00

0x55

0x00

0x00

SUM

Query Zoom Position
Response

0xFF

Address

0x00

0x5D

Value High
Byte

Value Low
Byte

SUM

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Pelco-P Protocol Command List

Function

Byte1

Byte2

Byte3

Byte4

Byte5

Byte6

Byte7

Byte8

Up

0xA0

Address

0x00

0x08

Pan Speed

Tilt Speed

0xAF

XOR

Down

0xA0

Address

0x00

0x10

Pan Speed

Tilt Speed

0xAF

XOR

Left

0xA0

Address

0x00

0x04

Pan Speed

Tilt Speed

0xAF

XOR

Right

0xA0

Address

0x00

0x02

Pan Speed

Tilt Speed

0xAF

XOR

Zoom In

0xA0

Address

0x00

0x20

0x00

0x00

0xAF

XOR

Zoom Out

0xA0

Address

0x00

0x40

0x00

0x00

0xAF

XOR

Focus Far

0xA0

Address

0x00

0x80

0x00

0x00

0xAF

XOR

Focus Near

0xA0

Address

0x01

0x00

0x00

0x00

0xAF

XOR

Set Preset

0xA0

Address

0x00

0x03

0x00

Preset ID

0xAF

XOR

Clear Preset

0xA0

Address

0x00

0x05

0x00

Preset ID

0xAF

XOR

Call Preset

0xA0

Address

0x00

0x07

0x00

Preset ID

0xAF

XOR

Auto Focus

0xA0

Address

0x00

0x2B

0x00

0x01

0xAF

XOR

Manual Focus

0xA0

Address

0x00

0x2B

0x00

0x02

0xAF

XOR

Query Pan Position

0xA0

Address

0x00

0x51

0x00

0x00

0xAF

XOR

Query Pan Position
Response

0xA0

Address

0x00

0x59

Value High
Byte

Value Low
Byte

0xAF

XOR
Query Tilt Position

0xA0

Address

0x00

0x53

0x00

0x00

0xAF

XOR

Query Tilt Position
Response

0xA0

Address

0x00

0x5B

Value High
Byte

Value Low
Byte

0xAF

XOR
Query Zoom Position

0xA0

Address

0x00

0x55

0x00

0x00

0xAF

XOR

Query Zoom Position
Response

0xA0

Address

0x00

0x5D

Value High
Byte

Value Low
Byte

0xAF

XOR

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Menu Settings

1. MENU

Press the [MENU] button to display the main menu on the
screen. Use the arrow button to move the cursor to the
item to be set. Press the [HOME] button to enter the
corresponding sub-menu.

2. EXPOSURE

Move the cursor to the Exposure item in the main menu
and press [HOME] button. The EXPOSURE menu
appears, as shown in the following figure.

Mode: Exposure mode. Optional items: Auto,
Manual, SAE, AAE, Bright
ExpCompMode: Exposure compensation mode,
Optional items: On, Off (Effective only in Auto
mode). ExpComp: Exposure compensation value,
Optional items:-7 ~ 7(Effective only when
ExpCompMode is On)
Backlight: Set the backlight compensation,
Optional items: On, Off (Effective only in Auto
mode)
Gain Limit: Maximum gain limit. Optional
items: 0 ~ 15 (Effective only in Auto, AAE, Bright
modes)
Anti-Flicker: Anti-flicker. Optional items: On, Off,
50Hz, 60Hz (Effective only in Auto, Bright mode)

EXPOSURE

Mode Auto
ExpCompMode Off
Backlight Off
Gain Limit 3
Anti-Flicker Off
DRC 0

Select Item
Change Value

[Menu] Back

MENU

Exposure
Color
Image
P/T/Z
Noise Reduction
Setup
Restore Default

[Home] Enter
[Menu] Exit

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DRC: Dynamic Range Control Strength, Optional items:
0 ~ 8.
Bright: Intensity control, Optional items: 00~17.
(Effective only in Bright mode)
Iris: Aperture value. Optional items: F1.8,
F2.0,F2.4,F2.8,F3.4,F4.0,F4.8,F5.6,F6.8,F8.0,F9.6,F11.0,
Close（Effective only in Manual, AAE mode）
Shutter: Shutter value. Optional items: 1/30,1/60,
1/90,1/100,1/125,1/180,1/250,1/350,1/500,1/725,1/1000,1
/1500,1/2000,1/3000,1/4000,1/6000,1/10000 (Effective
only in Manual, SAE mode)

3. COLOR

Move the cursor to the Color item in the main menu and
press [HOME] button, COLOR menu appears, as shown
in the following figure.

WB-Mode: White balance mode. Optional
items: Auto, 3000K/Indoor, 4000K, 5000K/Outdoor,
6500K-1, 6500K-2, 6500K-3, One Push (ok), Manual

RG: Red gain. Optional items: 0~255（Effective only in
Manual mode）
BG: Blue gain. Optional items: 0~255
(Effective only in Manual mode）
RG Tuning: Red gain fine-tuning, Optional items: -10 ~
+10（Effective only in Auto, Indoor,
Outdoor mode）
BG Tuning: Blue gain fine-tuning, Optional
items: -10 ~ +10（Effective only in Auto, Indoor,
Outdoor mode）
Saturation: Color Saturation. Optional items: 60% ~
200%.

Hue: Chroma adjustment, Optional items:0 ~ 14
AWB sens: The white balance sensitivity,

Optional items: Low, Middle, High.

4. IMAGE

Move the cursor to the Image item in the main menu and
press [HOME] button, IMAGE menu appears, as shown
in the following figure.

IMAGE

Luminance 4
Contrast 10
Sharpness 4
Flip-H Off
Flip-V Off
B&W-Mode Off
Gamma Default

Style Bright
LDC Off

Select Item
Change Value

[Menu] Back

COLOR

WB Mode Auto
RG Tuning 0
BG Tuning +4
Saturation 110%
Hue 7
AWB sens Low

Select Item
Change Value

[Menu] Back

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Luminance: Brightness adjustment. Optional items:
0 ~ 14

Contrast: Contrast adjustment. Optional items: 0 ~ 14
Sharpness: Sharpness adjustment. Optional items: Auto,

0 ~ 15
Flip-H: Image flipped horizontally. Optional items: On,
Off

Flip-V: Image Flip Vertical. Optional items: On, Off
B&W-Mode: Image color. Optional items: On,

Off
Gamma: Optional items: Default, 0.45, 0.5, 0.56,

0.63
Style: Image presets. Optional items: Soft, Norm, Clarity,
Bright
LDC: Lens Distortion Compensation Optional items: Off,
On

5. P/T/Z

SpeedByZoom: The depth of field scale switch, Optional

items: On, Off
AF-Zone: Auto focusing area, Optional items: Top,

Center, Bottom
AF-Sense: Automatic focusing sensitivity options,
Optional items: Low, Normal, High
L/R Set: Reverse pan controls, Optional items: STD,

REV

Image Freeze: Enables image freeze, Optional items: Off,

On

Fast Zoom: Enables fast zoom, Optional items: Off, On

6. NOISE REDUCTION

Move the cursor to the Noise Reduction item in the main
menu and press [HOME] button, NOISE REDUCTION
menu appears, as shown in the following figure.

NR2D-Level: 2D noise reduction. Optional items: Off,
Auto, 1 ~ 5
NR3D-Level: 3D noise reduction. Optional items: Off,
1 ~ 8
D-HotPixel: Dynamic bad points, Optional items: Off,
1 ~ 5

7. SETUP

NOISE REDUCTION

NR2D-Level 3
NR3D-Level 3
D-HotPixel Off

Select Item
Change Value

[Menu] Back

P/T/Z

SpeedByZoom On
AF-Zone Center
AF-Sense High

L/R Set STD

Image Freeze Off
Fast Zoom Off

Select Item
Change Value

[Menu] Back

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Move the cursor to the Setup item in the main menu and
press [HOME] button, SETUP menu appears, as shown in
the following figure.

Language: Menu language, Optional items: EN, Chinese,
Russian
DVIMode: Digital signal type for HDMI port, Optional
items: DVI, HDMI
Protocol: Control protocol type. Optional items: AUTO,
VISCA, PELCO-D, PELCO-P
V_Address: VISCA address, Decided according to the
argument of Protocol; Optional items: VISCA
(1~7), PELCO-D (0~254), PELCO-P (0~31)
P_D_Address: PELCO-D address; Optional items:
0 ~ 254
P_P_Address: PELCO-P address; Optional items:
0 ~ 31
V_AddrFix: Lock IR Address from changing via serial
control, Optional items: On, Off（When set to On,
88 30 01 FF Command will not function）
Net Mode: Set the serial port control networking,
Optional items: Serial, Paral (parallel)

Baudrate: Serial port baud rate. Optional items: 2400,
4800, 9600

8. RESTORE DEFAULT

Move the cursor to the Restore Default item in the main
menu and press [HOME] button, RESTORE DEFAULT
menu appears, as shown in the following figure.

Restore: Reset all settings to factory default settings.
Optional items: Yes, No
Note: Press [HOME] button to confirm, All parameters
are then restored to default values, including IR Remote
address, VISCA Address and Pelco addresses.

9. SAVING

Save: Save setting changes. Optional items: Yes, No

RESTORE DEFAULT

Restore? No

Change Value
[Home] OK
[Menu] Back

SETUP

Language EN

DVIMode DVI

Protocol VISCA
V_Address 1
V_AddrFix Off
Net Mode Serial
Baudrate 9600

Select Item
Change Value

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Network Connection

1. Operating Environment

Operating System: Windows 2000/2003/XP/Vista/7/8.1/10
Network Protocol: TCP/IP
Client PC: P4/128M RAM/40G HD/ support for scaled graphics card, support for DirectX8.0 or more advanced version.

2. Equipment Installation

1) Connect camera to your network via a CAT5 or CAT6 patch cable or directly to your PC via a CAT5 or CAT6 crossover
cable.

2) Turn on camera power.

3) If successful, the orange network light will illuminate and the green light will start flashing. If unsuccessful, the patch
cable is bad, you are using the wrong cable (patch aka “straight-thru” cable for connection through a LAN; crossover for a
direct PC connection) or you have connected to an inactive network jack.

3. Network Connection

Connection method between network camera and computer, as in pictures 1.1 and 1.2, below:

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Picture 1.1 Direct connections via “cross-over” network cable

Picture 1.2 Connections to LAN via patch cable to LAN wall jack or LAN switch

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Setting up a Network Video Stream with the PTZOptics camera

(Also see information on camera web information in the following section)

1. The first thing you are going to want to do to get your camera up and streaming on your network is to connect your

camera to power, to an active network port on your network and finally to power the camera on.

2. Next, go online and download the IP address setting tool, for Windows Operating Systems, from the PTZOptics

Download Page. Once you complete the installation and launch the tool “UPGRADE v2.2” you should be able to

click the “Search” button to locate all of the available PTZOptics cameras on your network.

3. The next thing you would want to do is change your cameras IP address to be in the same range as your network.

The camera comes with a default static IP address of 192.168.100.88. You will need to update that to be in the same
range as your network. If you look at my example above, you can see, from other cameras on my network, that my
network is set up to be in the range of 192.168.111.XXX. Please see the “Extras” section at the end of this

document for further information on finding your network IP scheme

4. Once you know your IP range you can right click on the camera you wish to change the IP address for and click

“config”. NOTE: if you need to find the IP range of your network, you can do so by following the guide in the extras
section at the end of this document.

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You should now be able to set your cameras IP address to one in the range of your network. You should be able to leave

the subnet mask alone, unless you are configuring the camera for use across (example: 192.168.111.1)

(Note that in more complex network environments you may have to request a “STATIC IP” from the IT department to prevent
any possible complications on your network in addition to the appropriate Network Mask, Default Gateway and First DNS
for that Static IP)

5. Now that you have set the Static IP address of your PTZOptics camera, you should be able to pull up the video feed

in a web browser. We recommend using Mozilla Firefox ESR. You can view our knowledge base article for setup.

6. If you go into the browser mentioned above and type in the Static IP address you assigned to your camera, in step 4,

you will be prompted for a Username and Password, both are “admin” by default.

7. You may be prompted to download the VLC Player Plugin; be sure to allow for both the Mozilla plugin and the

ActiveX plugin if on a PC. If you are on a MAC, you need to move the VLC plugin, once downloaded, into the
internet plugins folder. See the images below for further clarification.

8. You should now be able to see the IP interface in the recommended browser with your live camera feed. You should

have full PTZ control over your camera using the PTZ controls on the left side. You can adjust many of your
cameras settings via the IP interface.

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The main thing to note about the IP interface is that all adjustments will occur on the IP stream only. It will not affect
the HDMI, SDI or USB connections of the camera. In addition, presets set in the IP interface will not be the same as the IR
remote presets and vice-versa.

9. You should now be able to receive an RTSP stream from your camera. The following video,

https://www.youtube.com/watch?v=hmqI0hjT0UI&feature=youtu.be, shows how to setup an RTSP stream in

Wirecast. You’ll see how to use ONVIF to easily set up 2 PTZOptics cameras with Wirecast, the ONVIF feature

must be enabled in the “Network” settings for ONVIF discovery, in addition to setting up a standard RTSP stream.

10. You can test the RTSP stream in VLC media player. Once you install VLC and launch the program you should be

able to go to the “Media” drop down menu and then select “Open Network Stream”. In the network URL, you

should enter “rtsp://<ip-address>:554/1”. In the example below, for a PTZOptics camera with the static IP address

of 192.168.111.84, the RTSP stream would accessed by entering rtsp://192.168.111.84:554/1. The “554” part is the

port number used by the cameras, and the “1” is the stream number. (There are two RTSP network streams available;

one for HD content “1” and one for SD content “2”)

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EXTRAS

1. Discovering your Network IP range. NOTE: Changing your IP address without talking to your network admin

could lead to conflicts with your network. If you change your address to one that is already is use it will cause
communication problems.

If you need to discover the IP address range of your network you can do so by using command prompt for Windows or
Terminal for Macs.

To do this on a PC, you would type “CMD” into your search bar in the Windows menu. You should see a black box pop

up with the ability to type in the box.

If you type “ipconfig” and hit “Enter” on your keyboard you will see a bunch of information pop up in your command
prompt.

When you see “IPV4 Address” that is your computers IP address on your current network. So you would use the first 3

sets of numbers from this as your IP range.

If you need to find the IP range of your MAC computer, you would first open a new finder window and then go to

Applications, and then Utilities. You should see the program “Terminal” in that menu, select that program.

Now, you would type in “IP config getifaddr en0” Once you type this string and click “Enter” on your keyboard you

will receive back an IP address.

So the IP range of my network, according to my MAC is 192.168.111.xxx, you can use this to figure out the IP range in
which your camera needs to be set.

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Camera Web Interface

1 Homepage introduction

1.1 Home Page

All pages include 2 areas:

On the left is the menu and camera control

On the right is real time monitoring - displaying video image and the Parameter settings

1.2 Video viewing window

Click “Live” in the menu area. The video viewing window will be resized based upon video resolution, the higher the
resolution is, the bigger the playing area is. Double click the viewing window and it will show in full-screen. Double
click again and it will return to the initial size.
The Status bar in the viewing window is as shown below:

1）Video playback/pause button: controls real-time video. Pause to freeze the image, play to return to live video.

2）Audio control buttons: Mute and Volume controls for audio input on camera, if being used.

3）Full screen button will switch between Full Screen and Windowed view.

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1.3 PTZ Control

1) Pan and Tilt control: Up, Down, Left and Right arrows and the home button allow you to manual drive the

camera to the desired position.

2) Zoom: Zoom in and Zoom out buttons allow for wide or narrow (tele) views of the space.

3) Focus: Focus In and Focus Out buttons allow for fine manual focus adjustment if the camera has any

problems autofocusing on a difficult object.

4) PTZ Speeds: Pan speed can be set at any rate between 1 - 24, Tilt speed can be set at any rate between 1 - 20.
Zoom and Focus speeds can be set at any rate between 0 – 7.

5) PTZ Presets: After manually setting up a shot that you would like to return to later, you can save presets for
quick recall of these positions. Type a number between 0 and 254 into the Preset box. Click the "Set" button to

save the current location with that preset number. Click the “Call” button to cause the camera to return to that

position. This enables smooth, quick and convenient control without the need to manually drive the camera.

6) PTZ/OSD dropdown: From the dropdown menu, clicking the OSD option will open the on screen display
menu of the camera giving you control from within the IP interface

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1.4 Language selection

Click either “Russian”, “Chinese” or “English” to change the language of the menu.

2 Media

2.1 Video Setup

Click "Video". The streaming parameters may now be set in the right side area. The camera can
send 2 simultaneous streams. For example, you can send one stream in HD and one in SD so that
both PCs and phones may have their own stream resolution.

1) Video Settings

720p120

Allows camera to output 720p at 120fps via the IP Streaming output only. Set to ‘On’ or ‘Off’. (Note: Setting

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to ‘On’ will override and lockout other video settings).

Video format

Supports 50HZ(PAL) and 60HZ(NTSC) and Dial Priority (see rotary dial on camera) formats.
60Hz is used for North America.

Video Coding

You must select both Encode Protocol and Encode Level for H.264. Camera streaming supports either H.264 ­with choice of “baseline”, “mainprofile” and “highprofile” formats or H.265 video encoding (Note H.265 will
override and lockout some other video settings).

2) First Stream

Resolution

Set the desired video stream resolution. The first stream allows 1920x1080 (1080p), 1280x720 (720p) or
1024x576. The second stream allows 720x576 or 320x240. Higher resolutions will consume more
bandwidth.

Bit Rate

Users can assign the bit rate of the stream (from 32 – 8192 kbps for 1st stream and 32-6144 kbps for 2nd
stream). Higher bit rates will provide for a higher quality image, if your network bandwidth is sufficient to
support the rate.

Maximum frame rate:

Users can specify the maximum frame rate (fps or frames per second). Higher frame rates provide smoother
video but require higher bit rate settings.

I key frame interval:

Affects the quality of the video compression. This setting defines how many predicted frames will be used
for each actual frame (from 2-150). Shorter intervals increase video quality at the cost of requiring higher
bit rates in order to look good.
Bit Rate Control method:
Constant bit rate: video encoder will encode at a constant rate as set in bitrate setting
Variable bit rate: video encoder will encode at a variable rate with maximum as set in bit rate setting, allowing
for low motion scenes to use less bandwidth.

Fluctuate level

This setting affects how aggressive variable bit rate adjustments will be (1-6). Spikes that are too large may
affect video quality. Low levels will not save on as much bandwidth.

3) Second Stream (See parameters above for first stream).

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2.2 Image Setup

Click “Image”. The image parameters may now be set in the right side area.

Brightness

Image brightness 0-14. Use the slider control. The box on the right shows the corresponding numerical value.
The Default setting is 7.

Saturation

Color Saturation 0-14. Use the slider control. The box on the right shows the corresponding numerical value.
The Default setting is 5.

Contrast

Contrast 0-14. Use the slider control. The box on the right shows the corresponding numerical value. The
Default setting is 8.

Sharpness

Sharpness 0-15. Use the slider control. The box on the right shows the corresponding numerical value. The
Default setting is 5.
Hue
Hue 0-14. Use the slider control. The box on the right shows the corresponding numerical value. The Default
setting is 6.

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Flip & Mirror

Check the “Flip” box to invert the image vertically for a ceiling mount. Check the “Mirror” box to invert the

image horizontally. The default setting is unchecked.
Apply, Cancel and Default Buttons
After adjusting the parameters, press the "Apply" button to save settings. Press the "Cancel" button to cancel
the adjustment of the parameters. Press the "Default" button to return to the default value.

2.3 Audio Setup

Click “Audio”. The audio parameters may now be set in the right side area.

Audio Type: AAC is the only audio format currently supported.
Sample rate: Selectable as either 44.1 K and 48 K.
Bit rate: Selectable among 96k, 128k or 256k
Input Type: Currently Line in only
Input VolL: Sets the volume of the left audio channel (from -97 to +30dB)
Input VolR: Sets the volume of the right audio channel (from -97 to +30dB)
ADTS: Audio Data Transport Stream: Set to ‘On’ or ‘Off (use for MPEG 2 only – may not be applicable on

all models)

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Apply and Cancel Buttons

After modifying the parameters, press the "Apply" button to save. Press the "Cancel" button to leave
settings unchanged.

2.4 System Settings

Click “System”. The system parameters may now be set in the right side area.

1) Initialize

Work Mode: RTSP (Real Time Streaming Protocol) is the only streaming protocol currently supported.
Reboot: Click the "Reboot" button to initiate a system restart. This is required after changing some settings.

2) User

User and Password: The user can modify the password (letters and Numbers only).
The default settings are UserName: admin and Password: admin

Apply and Cancel Buttons

After modifying the parameters, press the "Apply" button to save. Press the "Cancel" button to leave
settings unchanged.

2.5 Network Settings

Click “Network”. The network parameters may now be set in the right side area.

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1) LAN Settings

IP settings for the device can be set here using either static (fixed) or DHCP (dynamic) addressing as selected from
the drop down list. The Default the IP address of the camera is 192.168.100.88. The MAC address can be
modified but should be left as set by the factory. Please note that after changing the IP settings for the camera,
you may not be able to reconnect until your PC is set for and connected to the same subnet or visible via proper
network routing.

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2) Port Settings

While the IP address identifies the device, the camera uses multiple ports.

HTTP Port: This is the port for the web application (the default http port: 80)
RTSP Port: The camera supports the RTSP streaming protocol. The default port: 554.
PTZ Port: Supports camera control via the TCP protocol. The default port: 5678.

3) Control Protocol Settings

Control addresses for VISCA (1-7), Pelco-D (0-254) and Pelco-P (0-31) may be set here.

4) RTMP settings

RTMP streaming may be enabled for 2 separate streams to a streaming server (or servers). Note: A separate
streaming server is required for use of RTMP streaming. Set 1st and 2nd stream to ‘On’ or ‘Off’, check to
include video and/or audio and type in the address and port or domain of the streaming server (MRL - Media
Resource Locator).

5) RTSP Authorization

Turn authorization ‘On’ or ‘Off’ for RTSP streaming.

6) ONVIF Setting

Turn ONVIF compatibility ‘On’ or ‘Off’ (for ONVIF compatible streaming and control).
Turn ONVIF authorization ‘On’ or ‘Off’ (for ONVIF compatible streaming and control).

7) Multicast Setting

Turn Multicast streaming ‘On’ or ‘Off’ (Note: Do not attempt to use Multicast streaming unless your network
has been setup and tested to support multicast, e.g. IGMPv3. Significant network performance issues may
result otherwise. Also note: The public internet does not support multicast streaming).
Address and Port Settings: enter the multicast address and port to be used.

8) Apply and Cancel Buttons

After modifying the parameters, press the "Apply" button to save. Press the "Cancel" button to leave
settings unchanged.

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2.6 Device Information

Click “Information”

Shows the current device information, as shown below. You may change the device ID as required for your
application.

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Network Camera Control Protocol

1. Setup camera for IP (first see “Network Connection” section above)

Control Notes:

PTZ over TCP/UDP:
The camera currently supports various PTZ control methods, including RS232, RS485, IR remote control, web interface,

HTTP-CGI and TCP /UDP protocol.
The camera includes an internal TCP server. The default port number is 5678. When client and server set up a TCP
connection, the client sends PTZ command to the internal server and the server will then parse and execute the PTZ
commands.
The camera includes an internal UDP server. The default port number is 1259. When client and server set up a UDP
connection, the client sends PTZ command to the internal server and the server will then parse and execute the PTZ
commands

The PTZ command format is based on the VISCA over IP protocol as shown below:

The command presentation format used below is:

Control Command Group

Command Function Command Packet Note

HTTP CGI Method: The camera’s integrated web server supports HTTP CGI for PTZ control.

Pan and Tilt control URL format as below：

http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[pan speed]&[tilt speed]

Parameter Descriptions：

[Camera IP]: camera IP address；
[action] including：up，down，left，right，ptzstop；
[pan speed] : 1(low speed) – 24(high speed)；
[tilt speed]: 1(low speed) – 20(high speed).
Zoom control URLformat as below：
http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[zoom speed]
[action] including：zoomin，zoomout，zoomstop；
[zoom speed]: 0(low speed) – 7(high speed)。
Focus control URLformat as below：
http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[focus speed]
[action] including：focusin，focusout，focusstop；
[focus speed]: 0(low speed) – 7(high speed)
Preset Position control URL format as below：
http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[position number]
[action] including：posset，poscall；
[position number]: 0-89，100-254PTZ ON IP NETWORK

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TCP Protocol Method: The camera’s integrated web server supports TCP for PTZ control.

The camera has an internal TCP server. There is a port configured for receiving the connection from a TCP client.

The default TCP port number is 5678. When client and server initiate a TCP connection, the client sends PTZ

command to the internal server and the server will then parse and execute the PTZ commands.

PTZ command format is based on VISCA Protocol to define, details as below:

Pan and Tilt

Control URL format as below:

http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[pan speed]&[tilt speed]

[Camera IP]: This camera’s IP address;
[action] including：up, down, left, right, ptzstop;
[pan speed] : 1(low speed) – 24(high speed);
[tilt speed]: 1(low speed) – 20(high speed).

Zoom

Control URL format as below:

http://[Camera IP]/cgi-bin/ptzctrl. cgi?ptzcmd&[action]&[zoom speed]

[Camera IP]: This camera’s IP address;
[action] including: zoomin, zoomout, zoomstop;
[zoom speed]: 0(low speed) – 7(high speed).

Focus

Control URL format as below:

http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[focus speed]

[Camera IP]: This camera’s IP address;
[action] including: focusin, focusout, focusstop;
[focus speed]: 0(low speed) – 7(high speed)

Preset Position

Control URL format as below:

http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[position number]

[Camera IP]: This camera’s IP address;
[action] including: posset, poscall;
[position number]: 0-89,100-254.

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USB Control of Camera

Connect a USB 3.0 cable from the camera to a computer’s USB3.0 port.
Install the software downloaded from the downloads page at PTZOptics.com

(amcap.exe) and double click the .exe to start the program (there is no installation required).
From the Options Menu choose the Video Capture Filter command. Use the camera controls to control the camera.

Some early releases of the camera model may not support UVC control (control over USB).
Conferencing and other software that has integrated UVC Control functionality will be able to also control the camera via
USB.

Maintenance and Troubleshooting

Camera Maintenance

⚫ If the camera will not be used for a long time, please turn off the power switch.

⚫ Use a soft cloth or lotion-free tissue to clean the camera body.

⚫ Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent.

Do not use any type of solvent or harsh detergent, which may damage the surface.

Unqualified Applications

⚫ Do not shoot extremely bright objects for a long period of time, such as sunlight, ultra-bright light sources, etc...

⚫ Do not operate in unstable lighting conditions, otherwise the image may flicker.

⚫ Do not operate close to powerful electromagnetic radiation, such as TV or radio transmitters, etc…

Troubleshooting

⚫ No image

1. Check whether the power cord is connected, voltage is OK, POWER lamp is lit.

2. Check whether the camera can “self-test” after startup (camera will do a brief pan-tilt tour and return to the

home positon, or if preset 0 is set, the camera will return to the preset 0 position).

3. Check that the signal cable is connected correctly (HDMI or USB3.0 depending upon your application).

1. If HDMI, make sure that the destination device is accessing the HDMI port that you plugged into.

2. If USB, make sure that your operating system has properly recognized the device as a video camera and

that you have selected it in your application (e.g. conferencing) software as the active video source.

⚫ Abnormal display of image

1. Check setting of rotary dial on rear of camera. Be sure to use a resolution and refresh rate that is supported

by your software.

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⚫ Image is shaky or vibrating.

1. Check whether camera is mounted solidly or sitting on a steady horizontal and level surface.

2. Check the building and any supporting furniture for vibration. Ceiling mounts are often affected by building

vibration more than wall mounts.

3. Any external vibration that is affecting the camera will be more apparent when in tele zoom (zoomed in)

settings.

Control

⚫ IR remote controller does not control the camera

1. Does one of the 4 “Camera Select” buttons (top row of remote) light up when you press any button on the

remote?

1. If not, change the batteries in the remote.

2. Are the camera and remote set to the same IR address? You can use press [*] + [#] + [1] (3 buttons in

sequence) on the remote to set the camera to address 1. Press “Camera Select” 1 on the remote to control the
camera.

3. Try removing other sources of IR interference (e.g. sunlight, fluorescent lighting).

⚫ Serial communication does not control the camera

1. Make sure the camera is on and functioning with the IR remote control.

2. Verify that the RS232 cable is connected correctly and using the proper pinout.

3. Verify the communication settings of the control software or device (e.g. joystick).

4. Verify that the communication port on the controlling device is activated (e.g. Com port on PC).

5. Verify that all communication settings in the OSD Setup Menu correlate to the commands being used (e.g.

VISCA address).

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Important Notes Regarding USB Connectivity:

USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with
USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality).
External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to
transmitting HD video reliably.
USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external
power supply, when required. Caution: Some “compatible” USB 3.0 extenders do not actually have the full 5Gbps
bandwidth required for uncompressed HD video – so check bandwidth specs. Always connect the PTZOptics camera
directly to the device in order to associate the UVC drivers before attempting to use any extension system.
USB 3.0 power saving settings in the device’s operating system should be turned off completely for reliable USB 3.0 camera
connectivity.

PTZ Optics Cameras

All PTZ Optics cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS and Linux to
stream HD video to your device via your device’s USB 3.0 port. When your device successfully recognizes the camera, your

device will register the PTZ Optics as an “imaging device”.
You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown

in the screenshot, below:

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In this example, you can see the PTZ Optics model in use connected as a fully functional USB 3.0 device (PTZ Optics).

If your device has not connected to or has not recognized the PTZ Optics as an imaging device (in which case, you may see a

new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus

Controllers” section rather than in the “Imaging Devices” section), the PTZ Optics will not be available to programs that

utilize a camera. In this case, try restarting the device and reconnecting the camera via USB 3.0.

Similarly, you can see a connected device in System Information on a MAC. See screenshot below:

In this example, you can see the PTZ Optics model in use connected as a fully functional USB 3.0 device “PTZ Optics”.

Copyright Notice

The entire contents of this manual, whose copyright belongs to PTZ Optics, may not be cloned, copied or translated
in any way without the explicit permission of the company. Product specifications and information referred to in this
document are for reference only and as such are subject to updating at any time without prior notice.