PSC Falcon 510 User Manual

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F
a
l
DOS Fixed Station Data Terminal
con
User’s Guide
Page 2
Page 3
Falcon
USERS GUIDE
Page 4
Falcon
TM
DOS Fixed Station Terminal User’s Guide ©PSC Inc. 2000
All rights reserved. No part of this work may be reproduced, transmitted, or stored in any form or by any means without prior written consent, except by a reviewer, who may quote brief pas­sages in a review, or as provided for in the Copyright Act of 1976.
Falcon™ is a trademark of PSC Incorporated. Datalight
Datalight, In c. PhoenixCARD Manager Plus ©1993, 1994 Phoeni x Technologies Ltd. Windows Many of the designations used by manufacturers and sellers to distinguish their products are
claimed as trademarks. Where these designations appear here and the authors were aware of a trademark claim, the designations have been printed with a trademark (™) symbol.
The information contained in this document is subject to change without notice.
00-659-00 9720-0658-01 December 2000
®
is a registered trademar k of Datalight, Inc., and ROM-DOS™ is a trademar k of
®
is a registered trademark of Microsoft Corporation.
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CONTENTS

Chapter 1: Getting Started .............................................................1
Chapter 2: Using the Falcon 510..................................................7
Overview .........................................................................................3
Turning the Unit On ....................................................................4
Product Labeling...........................................................................5
FCC Information.................................................................................. 5
Care and Cleaning .......................................................................6
The Alpha-Numeric Keypad .....................................................9
Falcon 510 Keypad Compared with a PC Keyboard ............. 9
Input Modes.........................................................................................1
Repeating Keystrokes .....................................................................11
International Characters ................................................................12
The Viewport .............................................................................. 13
Adjusting the Contrast ....................................................................13
Status LEDs .........................................................................................14
Navigation Buttons..........................................................................14
Moving the Viewport Display ......................................................15
The Falcon Applications.......................................................... 16
Chapter 3: Troubleshooting Guide ..........................................17
Getting Help ................................................................................ 19
Serial Communications ........................................................... 19
Data transfer doesn't succeed......................................................19
Barcodes ....................................................................................... 20
Barcode won't scan .........................................................................20
Barcode won't scan with laser.....................................................20
Barcode won't scan with wand...................................................20
Index ...........................................................................................vi
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11

Getting Started

CHAPTER CONTENTS
Overview .................................................................... 3
Turning the Unit On .................................................. 4
Product Labeling........................................................ 5
Care and Cleaning...................................................... 6
Page 8
Page 9

Overview

Figure 1 The Falcon 510
Overview
Falcon DOS fixed station terminal (Falcon 510) is designed to collect data using several different methods:
llll Badge readers
llll Magnetic stripe readers
llll Wands and pens
llll Lasers and CCDs
llll RF (radio frequency)
llll Serial port communications from a PC
llll Modem connection
Speaker
Power Key
Status LEDs
Function Keys
Viewport
Arrow Keys
Alpha Keys
Numeric Keys
Falcon DOS Fixed Station Terminal < 3 >
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Getting Started

Turning the Unit On

l
l Turn the Falcon 510 on by pressing the Power key (On button),
ll
located above the Alpha-numeric keypad, and to the left of the viewport. Figu re 1 shows the location of the Power key.
l
l The On button does not turn the unit off. If the Power key is
ll
pressed while the unit is turned on, there is no effect.
llll The only way the unit can be turned off is by removing the main
power supply or activation of the Auto-Off Timeout.
llll The default setting is to never timeout. There is no timeout in the
default settings. Timeouts can be established by using the PM.COM utility or installing an application which establishes a timeout.
First-Time Use
The first time the Falcon 510 is turned on, the following message may be displayed:
Initial power-up or critical data loss. Drive D formatted. Press any key...
This message appears with normal operation and does not indicate a problem. Press the
Enter key, and the Falcon 510 will continue to boot
up.
“Please Wait” Messages
The Falcon 510 performs operations on the PC card installed in the unit whenever it is turned off or on.
llll The Falcon 510 displays a message in reverse video to indicate
that it is turning off or on.
llll Wait until the message disappears before using the unit.
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Product Labeling

FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Figure 2 The Falcon 510 Label
Product Labeling
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Getting Started

Care and Cleaning

With normal use, the Falcon 510 requires no maintenance. Wipe the unit with a damp cloth if necessary.
llll Do not immerse the unit in liquid.
llll Do not use any abrasive cleaners on the display screen.
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32

Using the Falcon 510

CHAPTER CONTENTS
The Alpha-Numeric Keypad....................................... 9
Falcon 510 Keypad Compared
with a PC Keyboard ............................................. 9
Input Modes..........................................................11
Repeating Keystrokes ............................................. 11
International Characters ........................................12
The Viewport ........................................................... 13
Adjusting the Contrast...........................................13
Status LEDs ...........................................................14
Navigation Buttons ................................................14
Moving the Viewport Display ................................15
The Falcon Applications........................................... 16
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The Alpha-Numeric Keypad

The Alpha-Numeric Keypad

Falcon 510 Keypad Compared with a PC Keyboard

The Falcon 510 has a 69-key keyboard, similar to the keyboard of a standard PC. The keys of the Falcon 510 keypad provide equivalents to almost all the keys found on a PC keyboard when used individually or in combination.
Figure 3 The Keypad for the Falcon 510
Tab le 1
The following keys appear on a PC keyboard but are not used on the Falcon 510:
Keys on a PC with no equivalents on the Falcon 510
F11 Caps Lock*F12 Scroll Lo ckLeft Shift* Pause/BreakRight Shift* Print Screen/SysReqRight Alt Num LockRight Ctrl
*The Falcon’s Caps key p rovides the functions of these keys.
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Using the Falcon 510
The Falcon 510 has some keys that are not found on a PC keyboard. These keys are shown in more information about specific keys.
Tabl e 2. Page numbers indicate where to find
Tab le 2
Falcon Keys not found on a PC keyboard
Key Default Use
Caps When pressed and released: Toggles Caps mode on
and off. When held down: Acts equiv alent ly to the standard compu ter keyboard (
FN
Intl
Power Tur ns the Falcon 510 on (page 4) Contrast <-> Decreases the contr ast on the viewport (page 13) Contrast <+> Increases the contrast on the viewport (page 13)
Outputs the symbol or acti vates the functi on Hom e, End,
. above the next key pressed (page 11)
etc Outputs an international character generated by the
combination of the next two keypresses (
page 11 )
Shift key on a
page 12)
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Input Modes

The Alpha-Numeric Keypad
The current input mode determines key functions on the Falcon. Input modes are described in
Ta ble 3.
Tab le 3
Keypad Input Modes
Type 1
Remains in effect after each keypress until discontinued by user
Input Mode Result of Keypress Normal Outputs the let ter ( lower cas e), n umber , or fun ction o n
the key
Caps Outputs the uppercase letter on the key
Type 2
Affects only a single keypress or combination of keypresses
Input Mode Result of Keypress Function (Fn)*
Control (Ctl)
Alternate (Alt)
International
Intl)
(
Outputs the symbol or function above the key Outputs the cont rol meaning for alp hanumeric or
function k eys Outputs the alternate meaning for alphanumeric or
function k eys Outputs a character from the international character
set (see page
page 12)

Repeating Keystrokes

The keypad for theFalcon 510 supports repeating keystrokes:
llll Press and hold the key to repeat a keystroke.
llll After a brief pause, the keystroke will be automatically repeated
This feature can be particularly useful with such keys as cursor keys.
until the key is released.
Bk Sp and the
Falcon DOS Fixed Station Terminal < 11 >
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Using the Falcon 510

International Characters

The international character set contains letters and symbols commonly used in Western European languages. Enter international characters by using the following key sequence:
llll
l
l The letter is a character from the Letter column in the same row.
ll
<Intl> <accent> <letter>
The accent is a character from the Accent or Lette r column of
Table 3 on page 11
Tab le 4
International Character Key Combinations
International
Characters
á, é, í, ó, ú, É (apostrophe) a, e, i, o, u, E
ç or Ç (apostrophe) c or C à, è, ì, ò, ù ` a, e, i, o, u â, ê, î, ô, û ^ a, e, i, o, u
ä, ë, ï, ö, ü, ÿ, Ä, Ö,
Ü
å, Å @ None ñ or Ñ None n or N ñ or Ñ ~ n or N
ß s s ¿ ? None
¡ ! !
¢, £, ¥ $ c, l, y
æ or Æ ! a or A
Accent or Letter Letter
: a, e, i, o, u, y, A, O, U
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The Viewport
The Falcon 510’s viewport is a backlit liquid crystal display capable of viewing 40 characters in 15 rows.

Adjusting the Contrast

The backlight of the Falcon 510 remains on while the unit is turned on.
The contrast between the text and the background in the viewport can be adjusted by using the
Power key.
l
l Press <-> to darken the contrast.
ll
l
l Press <+> to lighten the contrast.
ll
Figure 4 Location of contrast buttons and status LEDs on the 510
The Viewport
<-> and <+> keys located on either side of the
Status LEDs
Programmable Indicator
Panning Indicator
Disk Indicator
Caps Lock Indicator
Viewport
Contrast butttons
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Using the Falcon 510

Status LEDs

The Falcon 510 has four status LEDs located to the left of the viewport to indicate the state of the system. Their location is shown in Figure 4 on page -13.
.
Tab le 5

Navigation Buttons

Falcon 510 Status LEDs
LED Location Description Pan Top
The Panning mode LED indicates that the keyboard is being used to pan the system when the indicator is red. Select
FN to activate
Panning mode.
Prog Left
Disk Right
The Program LED is directly contro ll ed by installed software. The currently defined program defines its meaning.
The Disk LED lights up while the unit is busy performing di sk dri ve operations. Wait until the
Disk LED is no longer lit before continuing to use
the Falcon 510.
Caps Bottom
The Caps LED indicates the state of the CAPS key. When lit, the keyboar d will produce upper case letters. Select the
Caps key to activate the Caps
lock mode.
To the left of the viewport and below the speaker are four navigation buttons, or arrow keys. These navigation buttons can be used as cursor movement keys.
.
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Figure 5 Falcon 510 Navigation Buttons
Viewport

Moving the Viewport Display

When entering more than the maximum number of characters, the text in the viewport will scroll to the left to display the additional characters in the line.
The viewport display can be moved to the left or right by half screens to view longer lines of text.
l
l Press and hold the FN key while using the Arrow keys (shown in
ll
Figure 5) to move the display up, down, left, or right.
l
l The Panning LED (described on page 14) will turn red.
ll
l
l Release the FN key to make the current cursor position visible.
ll
The Viewport
Speaker
Navigation
Buttons
(Arrow keys)
It is also possible to press and release the
FN key and then move the
viewport several times in one or more directions. When finished, press and release the
FN key again to return to the current cursor position.
Falcon DOS Fixed Station Terminal < 15 >
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Using the Falcon 510

The Falcon Applications

When shipped from the factory, each Falcon 510 is programmed with several applications collectively known as PAL2. IF the Falcon 510 has been customized, it may be programmed with other (or additional) applications.
For information on using PAL2, see the Falcon Portable Applications Library User’s Guide, available as a PDF, at the company website. When using another application, contact the system administrator for instructions.
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63

Troubleshooting Guide

This chapter provides information and direction in resolving problems that occur in the performance of the Falcon 510. The purpose is to provide the best method to identify and eliminate problems. If the problem persists beyond the recommended actions, refer to the resources listed on
page 19.
CHAPTER CONTENTS
Getting Help ............................................................ 19
Serial Communications ............................................ 19
Data transfer doesn’t succeed.................................. 19
Bar Codes................................................................. 20
Barcode won’t scan .................................................20
Barcode won’t scan with laser .................................20
Barcode won’t scan with wand ...............................20
Badge Reader won’t read ........................................20
Magnetic Stripe Reader won’t read .........................20
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Getting Help

Getting Help
The most comprehensive source for technical support and information for products is the corporate web site, at the URL located on the back cover of this document. The site offers answers to frequently asked questions (FAQs), software updates, patches, demos, product documentation, and instructions for returning products for repair.
Another excellent source for technical assistance and information is an authorized reseller. A reseller is directly acquainted with specific types of business, application software, and computer system and, therefore, is in the best position to provide individualized assistance.

Serial Communications

Data transfer doesn't succeed

llll Do communications parameters agree (COM port, baud rate,
transfer protocol)?
llll Is the cable designed for use with the Falcon (cable supplied with
the product)?
llll Is there disk drive space available on the receiver for the file being
sent? If not, delete unnecessary files.
Falcon DOS Fixed Station Terminal < 19 >
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Troubleshooting Guide
Barcodes

Barcode won't scan

llll Check the quality of the barcode. Labels which are faded or
scratched are less likely to scan.
llll Verify that the unit is configured to read the type of barcode being
scanned. Scan the D1 parameter and try again.
llll When an attached scanning device isn’t functioning correctly,
verify it is not broken by using another device.

Barcode won't scan with laser

llll Vary the scanning angle and distance. Avoid aiming the laser
beam perpendicular to the barcode label or at extreme angles.
llll Verify that the laser beam is intersecting the entire ba code label.

Barcode won't scan with wand

llll Ensure that the wand is passing over the entire barcode label.
Holding the wand like a pencil in front of the left side of the label, use a swift sweeping motion to move the wand towards the other end of the label.

Badge Reader won't read

llll Make sure that the badge reader faces toward the Falcon 510.

Magnetic Stripe Reader won't read

llll Make sure that the magnetic stripe faces away from the Falcon
510.
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A
D
alpha-numeric keypad 9
applications
custom 16 Falcon 16
B
badge reader
troubleshooting 20
bar codes
troubleshooting 20
C
cable
troubleshooting 19
caps key
state of 14
caps lock indicator
location 13
caps lock mode
activation of 14 LED 14
care 6
character set
international 12
cleaning 6
communications parameters
troubleshooting 19
contrast
adjusting 13
contrast buttons
location 13
data transfer
troubleshooting 19
disk indicator
location 13
disk mode 14
description 14 LED 14
display screen 13
E
error message
first time use 4
F
Falcon 510
care and cleaning of 6
keypad
diagram 9 vs. PC keyboard 9
label 5
Falcon applications 16
Falcon Portable Applications Library Us-
er’s Guide 16
FCC
information 5 label 5
FN key
panning mode activation 14
G
getting help 19
Falcon DOS Fixed Station Terminal < v >
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help 19
H
uppercase 14
M
I
input modes 11 international character set 12
K
keyboard
uppercase letters 14
keypad 9
alpha-numeric 9 diagrams 9 input modes 11
type 1 11 type2 11
international characters 12
table of key combinations 12
repeating keystrokes 13 table comparing to PC keboard 10 unique to Falcon 10 vs. PC keyboard 9
table comparing 9
keystrokes, repeating 13
L
label
FCC 5 product 5
laser
troubleshooting 20
letters
magnetic stripe reader
troubleshooting 20
maintenance 6
message
"please wait" 4 error 4
modes, input 11 moving the viewport display 15
O
off, turning unit 4 On button 4, 9, 13, 14, 15 On, turning unit 4
P
PAL2 16
panning indicator
location 13
panning mode 14
LED 14
power key 4, 9, 13, 14, 15 powering unit on 4 product label 5 program mode 14
activation of 14 description 14 LED 14
programming indicator
location 13
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R
V
repeating keystrokes 13
S
serial communication
incomplete 19 troubleshooting 19
status LEDs
location 13
support 19
T
technical support 19 troubleshooting guide 1720
badge reader 20 bar codes 20 cable 19 communications parameters 19 data transfer 19 laser 20 magnetic stripe reader 20 unsuccessful data transfer 19 wand 20
turning unit
off 4 on 4
viewport 13
viewport contrast
adjusting 13
W
wand
troubleshooting 20
U
uppercase letters 14
Falcon DOS Fixed Station Terminal < vii >
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Asia Pacific Italy
PSC Hong Kong PSC S.r.l. Hong Kong Vimercate (MI), Italy Telep hone: [852]-2-584-62 10 Telephone: [39] (0) 39/6290 3.1 Telefax: [852]-2-521-0291 Telefax: [39] (0) 39/6859496
Australia Japan
PSC Asia Pacific Pty Ltd. PSC Japan K.K. North Ryd e, Australia Shinagawa-ku, Tokyo, Japan Telep hone: [61]0(2)9878 899 9 Telephone: [81] (0)3 3491 6761 Telefax: [61]0(2)9878 8688 Telefax: [81] (0)3 3491 6656
France Latin America
PSC Sarl PSC S.A . , IN C. LES ULIS Cedex, France Miami, Florida, USA Telephone: [33] .01.64.86.71.00 Telephone: (305) 539-0111 Telefax: [33] .01.64.46.72.43 Telefax: (305) 539-0206
Germany United Kingd om
PSC GmbH PSC Bar Code Ltd. Darmstadt , Ger m any Watford, England Telep hone: [49] (0) 61 51/93 58 0 Telephone: [44] (0) 1923 809500 Telefax: [49] (0) 61 51/93 58 58 Telefax: [44] (0) 1923 809 505
Corporate Headquar ters PSC Scanning
675 Basket Road 1800 Millrace Drive Webster, NY 14580-9787 Eugene, OR 97403 Telephone: (716) 265-1600 Telephone: (541) 344-1189 Toll Free: (800) 828-6489 Toll Free: (800) 929-7899 Telefax: (716) 265-6400 Telefax: (541) 344-1399
© 2000 PSC Inc. ww w.pscnet.com
*00-649-00*
00-649-00
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