PSC Falcon 4620 User Manual

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Falcon® 4620

Windows® Vehicle Mount Computer

Users Guide

PSC Inc.

959 Terry Street Eugene, Oregon 97402 Telephone: (541) 683-5700 Fax: (541) 345-7140

Copyright ©2003 PSC Inc. An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of PSC Inc. or its wholly owned subsidiaries (“PSC”). Owners of PSC products are hereby granted a non-exclusive, revocable license to reproduce and transmit this documentation for the purchaser's own internal business purposes. Purchaser shall not remove or alter any proprietary notices, including copyright notices, contained in this documentation and shall ensure that all notices appear on any reproductions of the documentation.

Should future revisions of this manual be published, you can acquire printed versions by contacting PSC Customer Administration. Electronic versions will either be downloadable from the PSC web site (www.pscnet.com) or provided on appropriate media. If you visit our web site and would like to make comments or suggestions about this or other PSC publications, please let us know via the “Contact PSC” page.

Disclaimer

Reasonable measures have been taken to ensure that the information included in this manual is complete and accurate. However, PSC reserves the right to change any specification at any time without prior notice.

PSC is a registered trademark of PSC Inc. The PSC logo is a trademark of PSC. All other trademarks and trade names referred to herein are property of their respective owners.

is a registered trademark of PSC Inc. and of its wholly owned subsidiaries.

Falcon

Microsoft

Windows®, Windows® 2000, and Windows® XP, are registered trademarks of Microsoft Corporation.

Table of Contents

PSC Falcon® 4620 Windows® End User License Agreement ................................. v

Microsoft

PSC Falcon

Windows® End User License Agreement......................................... viii

4620 Warranty ............................................................................... ix

Electrical Warnings, Safety Precautions & Regulatory Statements ...................... x

Electrical Warnings ......................................................................................................... x

Safety Precautions ......................................................................................................... x

Regulatory Statements .................................................................................................. xi

Radio Frequency Interference ................................................................................... xi

Canadian Compliance Statement ............................................................................... xi

Chapter 1. About this Guide ................................................................................. 1

How to Use This Manual ..................................................................................................1

Document Overview ....................................................................................................... 1

Document Conventions ..................................................................................................2

Mouse & Stylus Actions ............................................................................................3

Unpacking Your Falcon 4620 ............................................................................................3

Registering Your PSC Product ..........................................................................................4

Chapter 2. Installing the Falcon® 4620 ................................................................ 5

Overview ......................................................................................................................5

Installation Quick Start ...................................................................................................5

Top/Wall Mounting Components ....................................................................................... 6

User’s Guide

Wall Mount Bracket ..................................................................................................6

Swing Arm Mounting Bracket .....................................................................................7

Computer Back Plate ................................................................................................7

Keyboard Mounting Tray ...........................................................................................7

Scanner Mounting Tray .............................................................................................8

Top/Wall Mounting Assembly ...........................................................................................8

Top/Wall Mount Installation ........................................................................................... 10

Attach the Falcon 4620 to the Mounting Bracket ......................................................... 10

Connect the Cables for Peripherals and Accessories ....................................................11

Connect the Keyboard ...................................................................................... 12

Connect the Optional PowerScan Scanner ............................................................ 12

Mount the Keyboard and PowerScan Trays ..........................................................13

Connect the Antenna (optional) ......................................................................... 13

Connect to the Ethernet .................................................................................... 14

Connect a Mouse ............................................................................................. 14

Bare Leads Power Cable .......................................................................................... 14

Install the Software ................................................................................................ 14

Ram Ball Mounting Assembly ......................................................................................... 15

Ram Ball Mounting Components ............................................................................... 15

Mounting Bracket Assembly ..................................................................................... 15

Chapter 3. Getting Started ................................................................................ 19

Overview .................................................................................................................... 19

Powering the Falcon 4620 ............................................................................................. 19

Turning the Unit On ................................................................................................ 19

Power Supply ........................................................................................................ 20

Turning the Unit Off ............................................................................................... 20

Rebooting the Falcon 4620 ...................................................................................... 21

Backup Battery ...................................................................................................... 21

Using the Touchscreen .................................................................................................. 21

Calibrating the Touchscreen .................................................................................... 21

Adjusting the Brightness ......................................................................................... 22

Configuring the Falcon 4620 .......................................................................................... 23

Communicating with the Network ................................................................................... 23

Appendix A. Technical Specifications................................................................. 25

Basic System ............................................................................................................... 25

Upgrade Options (Factory Only) ..................................................................................... 26

Keyboard Specifications ................................................................................................ 26

Commercial Grade Keyboard ................................................................................... 26

Rugged NEMA4 Keyboard (Standard/5250) ................................................................ 26

Appendix B. Setting up and Configuring a PowerScan ....................................... 29

Overview .................................................................................................................... 29

PSC PowerScan RF Product Overview .............................................................................. 29

Built for Rugged Industrial Environments ............................................................ 29

Features ......................................................................................................... 30

ii Falcon

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PowerScan™ RF Mechanical Specifications ........................................................... 30

Connecting A PowerScan to the Falcon 4620 .................................................................... 30

Setup for Keyboard Wedge Interface ............................................................................. 31

Appendix C. Installing an RF Card...................................................................... 33

Overview .................................................................................................................... 33

Installing an RF Card with an Internal Antenna ................................................................. 33

Installing an RF Card with an External Antenna ................................................................ 34

Appendix D. Accessories and Peripherals .......................................................... 37

Overview .................................................................................................................... 37

Mounting Systems ........................................................................................................ 37

Keyboards ................................................................................................................... 40

Rugged NEMA4X Keyboard (Standard/5250) .............................................................. 40

Commercial Grade Keyboard ................................................................................... 41

On-Screen Virtual Keyboard .................................................................................... 41

Stylus .........................................................................................................................41

RF Accessories ............................................................................................................. 42

Other Accessories ........................................................................................................ 43

Appendix E. Maintenance, Troubleshooting, and Technical Support................... 45

Overview .................................................................................................................... 45

Maintaining the Falcon 4620 .......................................................................................... 45

Troubleshooting ........................................................................................................... 46

Hardware Troubleshooting ....................................................................................... 46

Issues with Turning Unit On/Off ......................................................................... 46

Display Issues ................................................................................................. 46

Hard Drive Issues ............................................................................................ 46

Keyboard Issues .............................................................................................. 46

Network Issues ................................................................................................ 46

USB Booting Issues .......................................................................................... 47

Software Troubleshooting ........................................................................................ 47

Touchscreen Issues .......................................................................................... 47

Network Issues ................................................................................................ 47

RF Connectivity Troubleshooting .............................................................................. 48

PSC Technical Support .................................................................................................. 49

PSC Website Support ........................................................................................ 49

PSC WebsiteTekForum ...................................................................................... 49

Reseller Technical Support ................................................................................ 49

Telephone Technical Support ............................................................................. 49

Index................................................................................................................. 51

User’s Guide

iii

NOTES

iv Falcon

4620 VMC

PSC Falcon® 4620 Windows

End User License Agreement

Notice to End User: The PSC Product you have acquired contains Software, which is integral to the product’s operation. This Software is being provided to you under license, subject to the terms and conditions of this Agreement. If you use the PSC Product, you will be deemed to have accepted the terms and conditions of this Agreement. If you do not intend to be bound to the terms of this Agreement, PSC is not willing to license the Software to you, you may not use the PSC Product or the Software, and you must contact the party from whom you acquired the PSC Product for instructions.

This End User Software License Agreement (“Agreement”) is a legally binding agreement governing the licensing of the Software and Documentation by PSC Inc. and its wholly owned subsidiaries and affiliates (“PSC”) to the entity or person who has purchased or otherwise acquired a PSC Product (“End User”). For purposes of this Agreement, any software that is associated with a separate end-user license agreement is licensed to you under the terms of that license agreement. PSC and End User hereby agree as follows:

1. Definitions.

1.1 “Documentation” means materials such as user’s guides, program reference guides, quick reference guides, manuals, or similar materials associated with or related to the PSC Product, whether in printed, “online”, or other form.

1.2 “Proprietary Information” means: (a) source code, object code, software, documentation, and any related internal design, system design, data base design, algorithms, technology, technical data or information, implementation techniques, and trade secrets related to the Software, (b) any other trade secrets marked appropriately or identified as proprietary or confidential, and (c) any information that End User, under the circumstances, should recognize as confidential. Proprietary Information does not include any information that the receiving party can establish was (1) in the public domain, (2) already in the receiving party’s possession or rightfully known prior to receipt, (3) rightfully learned from a third party not in violation of any other's proprietary rights, or (4) independently developed without access to Proprietary Information.

1.3 “PSC Product” means PSC's Falcon tems, including all preloaded Software in or provided in connection with the PSC Product and all Documentation related to such product, which has been purchased or otherwise acquired by End User, whether obtained directly or indirectly from PSC.

1.4 “Software” means any software or computer programs of PSC or its third party licensors in machine readable form which is either preloaded in or provided in connection with the PSC Product, whether obtained directly or indirectly from PSC, including any related update or upgrade such as enhancements or modifications.

4620 product and/or follow-on products that utilize the Microsoft® Windows® 2000 or Windows® XP operating sys-

2. Scope Of License Granted.

2.1 PSC grants to End User a non-exclusive, non-transferable, perpetual license to use the Software, solely on a PSC Product, in machine-readable form only, solely for End User's internal business purposes. This Agreement does not convey ownership of the Software to End User. Title to the Software shall be and remain with PSC or the third party from whom PSC has obtained a licensed right. As used in this Agreement, the term “purchase” or its equivalents when applied to the Software shall mean “acquire under license.”

2.2 End User shall not copy, modify, decompile, disassemble, reverse engineer, or otherwise reproduce or remanufacture the Software, whether modified or unmodified, nor sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer the Software to any other person or organization, for purposes other than as expressly provided in this Agreement, without PSC’s prior written consent.

3. Transfers, Support.

3.1 Any copying, installing, reproduction, remanufacture, reverse engineering, electronic transfer, or other use of the Software on other than a PSC Product will be a material breach of this Agreement.

3.2 End User shall not sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer a PSC Product containing Software to any third party unless such third party agrees with PSC in writing to be bound by the terms and conditions of this Agreement. Any such transfer of a PSC Product absent such agreement shall be null and void.

3.3 End User may obtain support for Software from PSC at PSC’s standard support fees and under PSC’s standard support terms and conditions in effect at the time the support is requested.

4. Intellectual Property.

End User acknowledges that the Software constitutes valuable trade secrets of PSC or PSC’s third party licensors and that the Software is protected by intellectual property laws and treaties. The license set forth in this Agreement does not transfer to End User any ownership of PSC’s or its third party licensors'

User’s Guide

Appendix

copyrights, patents, trademarks, service marks, trade secrets, or other intellectual property rights and End User shall have no right to commence any legal actions to obtain such rights. End User shall not remove, modify, or take any other action that would obscure any copyright, trademark, patent marking, or other intellectual property notices contained in or on the PSC Product.

5. Proprietary Information.

5.1 End User acknowledges that Proprietary Information is the confidential, proprietary, and trade secret property of PSC and PSC’s third party licensors and End User acquires no right or interest in any Proprietary Information.

5.2 End User shall not disclose, provide, or otherwise make available the Proprietary Information of PSC or its third party licensors to any person other than End User’s authorized employees or agents who are under confidentiality agreement, and End User shall not use the Proprietary Information other than in conjunction with use of the PSC Product exclusively for End User’s internal business purposes. End User shall take steps to protect the Proprietary Information no less securely than if it were End User's own intellectual property.

5.3 The provisions of this Proprietary Information Section shall survive and continue for five (5) years after the termination of this Agreement.

6. Limited Warranty.

6.1 PSC warrants that, under normal use and operation, the PSC Product will conform substantially to the applicable Documentation for the period specified in the Documentation. During this period, for all reproducible nonconformities for which PSC has been given written notice, PSC will use commercially reasonable efforts to remedy nonconformities verified by PSC. End User agrees to supply PSC with all reasonably requested information and assistance necessary to help PSC in remedying such nonconformities. For all defects reported to PSC within the warranty period, PSC’s liability is limited to providing End User with one copy of corrections or responding to End User's problem reports according to PSC's standard assistance practices. PSC does not warrant that the product will meet End User's requirements or that use of the product will be uninterrupted or error free, or that PSC's remedial efforts will correct any nonconformance. This limited warranty does not cover any product that has been subjected to damage or abuse, whether intentionally, accidentally, or by neglect, or to unauthorized repair or unauthorized installation, and shall be void if End User modifies the product, uses the product in any manner other than as established in the Documentation, or if End User breaches any of the provisions of this Agreement.

6.2 EXCEPT AS PROVIDED IN THIS AGREEMENT, THE PSC PRODUCT IS PROVIDED “AS IS” AND PSC MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE PRODUCT, AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

7. Infringement.

7.1 PSC will defend End User against any claim in a lawsuit that the PSC Product furnished hereunder infringes a United States patent or copyright of a third party and PSC will pay any damages finally awarded against End User by a court of competent jurisdiction that are attributable to such claim or will pay End User’s part of any settlement that is attributable to such claim, provided, that 1) End User notifies PSC promptly in writing of the claim, 2) PSC controls the defense or settlement of the claim, and 3) End User cooperates fully with PSC in such defense or settlement. All notices of a claim should be sent to PSC Inc., Legal Department, 111 SW Fifth Ave. Suite 4100, Portland, OR 97204-3644.

7.2 In the defense or settlement of any such claim, PSC may, at its option, 1) procure for End User the right to continue using the PSC Product, 2) modify the PSC Product so that it becomes non-infringing, 3) replace the PSC Product with an equivalent product not subject to such claim, or 4) provide End User an opportunity to return the PSC Product and receive a refund of the purchase price paid, less a reasonable allowance for use.

7.3 PSC shall have no liability to End User for claims of infringement based upon 1) the use of any PSC Product in combination with any product which PSC has not either furnished or authorized for use with such PSC Product 2) the use of any PSC Product designed, manufactured, or modified to the specifications of End User, or 3) End User’s modification of the PSC Product without written authorization from PSC.

7.4 THE FOREGOING STATES PSC’S COMPLETE AND ENTIRE OBLIGATION CONCERNING CLAIMS OF PATENT, COPYRIGHT, OR OTHER INTELLECTUAL PROPERTY INFRINGEMENT, CANCELS AND SUPERCEDES ANY PRIOR AGREEMENTS, WHETHER ORAL OR WRITTEN, BETWEEN THE PARTIES CONCERNING SUCH CLAIMS, AND WILL NOT BE MODIFIED OR AMENDED BY ANY PAST, CONTEMPORANEOUS, OR FUTURE AGREEMENTS OR DEALINGS BETWEEN THE PARTIES, WHETHER ORAL OR WRITTEN, EXCEPT AS SET FORTH IN A FUTURE WRITING SIGNED BY BOTH PARTIES.

8. Limitation Of Liability.

EXCEPT AS PROVIDED IN SECTION 7, PSC SHALL NOT BE LIABLE FOR ANY CLAIMS AGAINST END USER BY ANY OTHER PARTY. IN NO EVENT SHALL PSC'S LIABILITY FOR DAMAGES, IF ANY, WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY, WARRANTY, OR ANY OTHER BASIS, EXCEED THE PRICE OR FEE PAID BY END USER FOR THE PSC PRODUCT. UNDER NO CIRCUMSTANCES SHALL PSC BE LIABLE TO END USER OR ANY THIRD PARTY FOR LOST PROFITS, LOST DATA, INTERRUPTION OF BUSINESS OR SERVICE, OR FOR ANY OTHER SPECIAL, CONSEQUENTIAL, CONTINGENT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR OTHER SIMILAR DAMAGES, EVEN IF PSC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

vi Falcon

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Appendix

9. Government Restricted Rights; International Use.

9.1 Use, duplication, or disclosure of the Software by the U.S. Government is subject to the restrictions for computer software developed at private expense as set forth in the U.S. Federal Acquisition Regulations at FAR 52.227-14(g), or 52.227-19 or in the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013(c)(1)(ii), whichever is applicable.

9.2 If End User is using the PSC Product outside of the United States, End User must comply with the applicable local laws of the country in which the PSC Product is used, with U.S. export control laws, and with the English language version of this Agreement. The provisions of the “United Nations Convention on International Sale of Goods” shall not apply to this Agreement.

10. Termination.

10.1 Either party may terminate this Agreement or any license granted under this Agreement at any time upon written notice if the other party breaches any provision of this Agreement.

10.2 Upon termination of this Agreement, End User immediately shall cease using any non-preloaded software and shall return to PSC or destroy all nonpreloaded software covered by this Agreement, and shall furnish PSC with a certificate of compliance with this provision signed by an officer or authorized representative of End User. For preloaded software, End User agrees to sign a waiver prepared by PSC concerning further use of the preloaded Software. End User’s resumed or continued use of the preloaded Software after termination shall constitute End User’s agreement to be bound by the terms and conditions of this Agreement for such use.

11. General Provisions.

11.1 Entire Agreement; Amendment. This document contains the entire agreement between the parties relating to the licensing of the Software and supersedes all prior or contemporaneous agreements, written or oral, between the parties concerning the licensing of the Software. This Agreement may not be changed, amended, or modified except by written document signed by PSC.

11.2 Notice Notices to PSC shall be sent to the attention of Contract Administration, PSC Inc., 959 Terry Street, Eugene, OR 97402, or such other address as may be specified by PSC in writing.

11.3 Waiver conditions.

11.4 Governing Law State of Oregon U.S.A, without regard to the rules governing conflicts of law. The state or federal courts of the State of Oregon located in either Multnomah or Lane counties shall have exclusive jurisdiction over all matters regarding this Agreement, except that PSC shall have the right, at its absolute discretion, to initiate proceedings in the courts of any other state, country, or territory in which End User resides, or in which any of End User's assets are located.

11.5 Attorneys’ Fees able attorneys’ fees, both at trial and on appeal.

- END -

. All notices required or authorized under this Agreement shall be given in writing, and shall be effective when received, with evidence of receipt.

. A party’s failure to enforce any of the terms and conditions of this Agreement shall not prevent the party’s later enforcement of such terms and

; Venue: This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the

. In the event an action is brought to enforce the terms and conditions of this Agreement, the prevailing party shall be entitled to reason-

User’s Guide

vii

Microsoft® Windows

End User License Agreement

Microsoft® has contractually obligated PSC Inc. to include the following information as part of our software end user license agreement:

You have acquired a device (“DEVICE”) that includes software licensed by PSC Inc. from Microsoft licensing Inc. or its affiliates (“MS”). Those installed soft- ware products of MS origin, as well as associated media, printed materials, and “'online” or electronic documentation (“SOFTWARE national intellectual property, laws and treaties. The SOFTW.ARE is licensed, not sold. All rights reserved.

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE, INSTEAD, PROMPTLY CONTACT PSC FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDIING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).

GRANT OF SOFTWARE LICENSE, This EULA grants you the following license:

You may use the SOFTWARE only on the DEVICE....

• NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. PSC HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFT-

WARE IN THE DEVICE, AND MS HAS RELIED UPON PSC TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.

• NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided “AS IS” and with all faults. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WAR-

RANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT, IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR THE SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.

• Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault tolerant and is not designed,

manufactured, or intended for use or resale as online control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage. Sun Microsystems,

Inc. has contractually obligated MS to make this disclaimer.

• No Liability for Certain Damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR

ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00).

• Limitations on Reverse Engineering, Decompilation, and Disassembly, You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

• SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all

prior versions of the SOFTWARE.

• EXPORT RESTRICTIONS, You acknowledge that SOFTWARE is of US-origin. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination restrictions issued by U.S. and other governments. For additional information on exporting the SOFTWARE, see

exporting/.

”) are protected by inter-

http://www.microsoft.com/

User’s Guide

viii

PSC Falcon® 4620

Warranty

PSC warrants to Customer that PSC's products will be free from defects in materials and workmanship for a period of 1 year from product shipment. In order to obtain service under this Warranty, Customer must notify PSC of the claimed defect before the expiration of the Warranty period and obtain from PSC a return authorization number for return of the product to designated PSC service center. If PSC determines Customer’s claim is valid, PSC will repair or replace product without additional charge for parts and labor. Customer shall be responsible for packaging and shipping the product to the designated PSC service center, with shipping charges prepaid. PSC shall pay for the return of the product to Customer if the shipment is to a location within the country in which the PSC service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.

Warranty is subject to the limitations and exclusions set forth in the paragraphs that follow.

WARRANTY SET FORTH ABOVE IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS.

Exclusions

Warranty coverage shall not apply to any claimed defect, failure or damage which PSC determines was caused by: abuse, neglect, improper use of product; failure to provide product maintenance, including but not limited to cleaning of the display in accordance with product reference guide; installation or service of product by other than PSC representatives; use of product with any other instrument, equipment or apparatus; modification or alteration of product or units with Warranty Void labels that have been tampered with. External cables and replacement of upper window/cartridge due to scratching, stains or other degradation will not be covered under the Warranty. External power supplies returned for service must be accompanied by the original product for performance of service.

Returned products that PSC inc. has determined are not covered by Warranty, will be charged PSC Inc. standard repair rates then in effect for repair of product. Replacement of display due to scratching, stains or other degradation will not be covered under Warranty. If a product is determined to be not repairable customer will be notified and product may be returned to customer at their request. A minimum repair fee may be charged.

Limitation of Liability

PSC's REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCT AS SET FORTH ABOVE IS THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY ON ACCOUNT OF CLAIMS OF BREACH OF WARRANTY OR PRODUCT DEFECT. UNDER NO CIRCUMSTANCES WILL PSC BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOST PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL IN-DIRECT, SPECIAL OR CONTINGENT DAMAGES REGARDLESS OF WHETHER PSC HAD ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Assignment

Customer may not assign or otherwise transfer its rights or obligations under Warranty except to a purchaser or transferee of product. No attempted assignment or transfer in violation of this provision shall be valid or binding upon PSC.

Risk of Loss

Customer shall bear risk of loss or damage for product in transit to PSC. PSC shall assume risk of loss or damage for product in PSC's possession or product being returned to Customer by PSC, except such loss or damage as may be caused by the negligence of Customer, its agents or employees. In the absence of specific written instructions for the return of product to Customer, PSC will select the carrier, but PSC shall not thereby assume any liability in connection with the return shipment.

User’s Guide

Electrical Warnings, Safety

Precautions & Regulatory Statements

Electrical Warnings

To ensure safe operation when using the standard 110/220 VAC Power supply, the three prong electrical plug must be inserted into a standard three prong electrical power plug. The power plug should be grounded through the normal wiring.

WARNING

During installation, make sure that the main outlet socket is easily accessible; this allows users to remove the computer from the power supply by unplugging the unit.

Only three-prong, grounded extension cords should be used. Improperly wired extension cords are a major cause of fatalities!

Only use PSC approved accessories and peripherals.

Safety Precautions

The PSC Falcon 4620 is a powerful, compact, rugged computer, ready for installation in mobile environments. However, there are some safety precautions you should take to protect the computer from unnecessary damage.

Do not place the computer near a television or radio receiver.

Keep the computer away from magnets and from magnetic fields.

CAUTION

User’s Guide

Regulatory Statements

Radio Frequency Interference

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with these instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Appendix

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Canadian Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la Classe A est confirme à la norme NMB-003 du Canada.

User’s Guide

Appendix

NOTES

xii Falcon

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How to Use This Manual

This User’s Guide contains instructions for the PSC Falcon 4620, including installation, configuration, and use of its software, peripherals, accessories, batteries, and cables.

Document Overview

This section of the manual provides an overview of the manual’s contents and organization:

• To view the PSC Software License Agreement, refer to “PSC Falcon® 4620 Windows® End User License Agreement” located on page

• To view the Microsoft Windows Software License Agreement, refer to “Microsoft® Windows® End User License Agreement” , located on page

viii.

• To view the PSC Falcon 4620 Warranty, refer to “PSC Falcon® 4620 Warranty” , located on page

• To view cautions, warnings, and safety material for this unit, refer to “Electrical Warnings, Safety Precautions & Regulatory Statements” , located on page

Chapter 1

About this Guide

ix.

• This first chapter, “About this Guide” provides an overview of the manual contents and document style conventions.

•Refer to Chapter cables, and “Installing the Falcon® 4620” on your vehicle, on page

•Chapter con 4620, working with the Touchscreen, and setting up a mouse.

• Refer to Appendix A, “Technical Specifications” , on page cations of the Falcon 4620.

• Refer to Appendix B, for information on “Setting up and Configuring a PowerScan” with the Falcon 4620.

User’s Guide 1

3, “Getting Started” on page 19, discusses powering up the Fal-

2, for mounting assembly instructions, connecting the

25, for specifi-

About this Guide

• Refer to Appendix C, for information on “Installing an RF Card” in the Falcon 4620.

• Refer to Appendix D, “Accessories and Peripherals” for a list of all available accessories, peripherals, and their specifications, on page

• Refer to Appendix E for information on “Maintenance, Troubleshooting, and Technical Support” , on page

Document Conventions

Formatting conventions are used throughout this guide to provide a consistent method for representing the user interface and vehicle mount computer material. This guide also provides special conventions for information of high interest, in the form of notes, cautions, and warnings.

37.

45.

CAUTION

WARNING

Keystrokes.

Filenames, file paths, field selections from a pull-down list, and data or keystrokes entered by the user are shown in this monospaced typeface.

Windows Controls.

Windows controls including task bar icons, menubar sequences, prompts, dialog boxes, fields, pull-down lists, checkboxes and radio-buttons are printed in this

Notes appear throughout the manual to provide additional information on a topic, including technical details, exceptions to instructions and other pertinent information. These notes are identified by the notepad symbol to the left.

Cautions indicate potential damage to data, battery, or the Falcon 4620 vehicle mount computer if directions on are not followed correctly. They also indicate when you should take care to use the correct PSC accessories, parts and connectors.

Warnings indicate potential damage to the Falcon 4620 vehicle mount computer, accessories, and/or peripherals if the directions in the manual are not followed correctly.

bold typeface.

2 Falcon

4620 VMC

Unpacking Your Falcon 4620

Mouse & Stylus Actions

Your Falcon 4620 vehicle mount computer may come with an integrated keyboard mouse (on a NEMA4 keyboard) and/or a stylus. This section describes actions that you take with the mouse or the stylus and how they are referred to in this manual.

Never use a pen, pencil, or other sharp object on the Falcon 4620’s touchscreen display. Use only a PSC accessory stylus or other plastic-tipped pens intended for use with a touchscreen-sensitive display. Order or replace a missing stylus from your authorized dealer.

Select (Click or Tap).

Press and immediately release the left mouse button without moving the mouse or tap with the stylus and release. Clicking and tapping are used to select specific buttons on various forms and tables.

Double-Click/Double-Tap.

Click the left mouse button twice in rapid suc-

cession or tap twice with the stylus. Used to initiate an application.

Right Click/Tap and Hold.

Press and hold the right mouse button without

moving the mouse or tap and hold the stylus to view the context menu.

Unpacking Your Falcon 4620

Unpack your Falcon 4620 carefully and make sure that you have received everything that you ordered. Refer to your packing slip for an exact list of items delivered which may include some or all of the following items:

• The Falcon 4620 Vehicle Mount Computer

• Vehicle Mount Computer Power Cable

•Windows

• Falcon

If any part is missing, please contact PSC at (800) 547-2507 (toll-free in the USA) or (541) 349-8281.

XP or Windows® 2000 Software License

4620 User’s Guide

User’s Guide 3

About this Guide

Registering Your PSC Product

PSC values your feedback. Please take a few moments and complete the Product Registration form located on PSC's website. Registering your products ensures that you will be informed of the latest product news, software updates and other future developments from PSC.

4 Falcon

4620 VMC

Overview

Chapter 2

Installing the Falcon® 4620

The Falcon® 4620 Vehicle Mount Computer (VMC) is compact, powerful and rugged PC, ready for installation in mobile environments. Card slots allow expansion of the Falcon 4620 by adding hard disks, flash card, and/or radio cards. Refer to Appendix options for your Falcon 4620 Vehicle Mount Computer.

This chapter contains the following topics on installing the Falcon 4620:

• “Installation Quick Start” , below.

A for a table of specifications and upgrade

• “Top/Wall Mounting Components” starting on page

• “Top/Wall Mounting Assembly” starting on page

• “Top/Wall Mount Installation” starting on page

• Alternative “Ram Ball Mounting Assembly” starting on page

Installation Quick Start

Complete the following sequence of events:

1. Refer to the appropriate mounting assembly:

• Connect the computer back plate to either the “Wall Mount Bracket” on page

• Or use the alternative “Ram Ball Mounting Assembly” starting on page

2. Collect and check your “Top/Wall Mounting Components” on page “Ram Ball Mounting Components” on page all the necessary mounting bracket parts.

3. Complete the “Top/Wall Mounting Assembly” according to the directions on page

4. Next “Attach the Falcon 4620 to the Mounting Bracket” according to the directions on page

6 or the “Swing Arm Mounting Bracket” on page 7.

15.

8 or “Mounting Bracket Assembly” on page 15.

10 or page 16.

10.

15.

6 or

15 to make sure you have

User’s Guide 5

Installing the Falcon® 4620

5. “Connect the Cables for Peripherals and Accessories” on page 11 or page

16.

6. If you are using the Wall or Top mount, mount the assembly on the forklift or wall using four (4) U-bolts/nuts for a forklift and eight (8) bolts/nuts on a wall or other vertical surface.

7. Attach the keyboard bracket as per the instructions on page page

17.

8. Connect the power cord by following the directions in “Bare Leads Power Cable” starting on page

14 or page 16.

9. Turn the Falcon 4620 on by pressing the power button, located along the right side, (with the display facing you). Refer to “Powering the Falcon 4620” on page

10. “Install the Software” starting on page

19 for more information.

14.

11. To start using the Falcon 4620 right away, refer to “Getting Started” starting on page

19.

Top/Wall Mounting Components

Each description has a drawing next to it showing the bracket or tray. Refer to the following illustrations for more information:

• Exploded: page

• Assembled: page 9

• Side view, assembled, page 9

Tool required.

A #2 Phillips Head screwdriver.

13 or

Wall Mount Bracket

Use the wall mount bracket to mount the Falcon 4620 computer to a wall or other flat, vertical surface.

• One wall mount bracket

• Eight (8) screws or bolts (customer provided)

6 Falcon

4620 VMC

Top/Wall Mounting Components

Swing Arm Mounting Bracket

Use the top mount bracket to mount the unit with U-Bolts, nuts, and lock washers to the roll bar on a vehicle, such as a fork lift.

• One top mount bracket

• Two (2) Locking Ring Pins

• Four (4) U-Bolts (customer pro-

vided: 1 13/16” [7.1mm] spread)

• Eight (8) lock washers

(customer provided)

• Eight (8) nuts (customer

provided)

Insert the locking ring pins into the holes on either side of the mounting assembly after adjusting the computer back plate to the desired viewing angle.

Computer Back Plate

The computer back plate supports the computer and connects to the wall mount or top mount bracket.

• One computer back plate

• Two (2) adjustment knobs

(included)

Keyboard Mounting Tray

The keyboard mounting tray supports the keyboard and connects to the computer back plate.

• One keyboard mounting tray

• Five (5) stainless steel 1/4”x20 and 1/

2” long screws (included)

• Five (5) 1/4”x20 lock washers

(included)

User’s Guide 7

Installing the Falcon® 4620

Scanner Mounting Tray

The scanner mounting tray supports the PSC PowerScan RF bar code scanner and connects to the keyboard tray on either the right or left side.

• One scanner mounting bracket

• Seven (7) stainless steel 8x32 3/8” long screws (included)

• Seven (7) 8x32 lock washers (included)

Use three of the screws and lock washers to attach the scanner mounting tray to the keyboard tray. Use the remaining four screws and lock washers to attach the PowerScan RF base unit to the tray.

Top/Wall Mounting Assembly

All the parts for the Falcon 4620 mounting bracket are shipped to you unassembled. To assemble the mounting bracket, complete the following steps:

1. Begin with con-

Exploded View of the Mounting Assembly

necting the top mounting bracket or wall

Swing Arm Mounting Bracket

Locking Ring Pins

mount bracket to the computer back plate with

Adjustment Knobs

the largest hole on the arm of the top bracket or wall bracket.

2. Insert the threaded end of

Computer Back Plate

1/4x20” and 1/2” large stainless steel screws

8x32” and 3/8” small stainless steel screws

the adjustment knobs into the largest hole on sides of the terminal back plate.

Keyboard Mounting Tray

PowerScan RF Mounting Tray

3. Adjust the computer back plate to the desired angle and insert the ring pins to stabilize the assembly

8 Falcon

4620 VMC

Top/Wall Mounting Assembly

4. Tighten the

adjustment knobs. The ring pins and adjustment knobs can be adjusted again once the entire assembly is complete.

5. Assemble the key-

board tray and PowerScan RF tray and put them aside. Do not connect the keyboard tray to the computer back plate until you have installed all accessories and cables.

6. To install the Power-

Scan RF mounting tray, line up the three holes on either the right or left side of the keyboard mounting tray and affix with three (3) screws and lock washers.

Front View of the Mounting Assembly

Swing Arm Mounting Bracket

Attach the PowerScan to its Mounting Bracket

Computer Back Plate

Keyboard Mounting Bracket

Side View of the Mounting Assembly

Swing Arm Mounting Bracket

Falcon 4620

7. To install the base for

the PowerScan, line up the four holes on the

Keyboard

base with the four holes on the mounting tray and attach it with the remaining four (4) screws and lock washers.

User’s Guide 9

Installing the Falcon® 4620

8. Attach the top portions of the mounting assembly to the wall, fork lift, vehicle, or mounting surface; leave the keyboard and scanner tray for later. Refer to “Mount the Keyboard and PowerScan Trays” on page

Top/Wall Mount Installation

All mounting holes on the Falcon 4620 take metric size M6x20 screws. All accessible screws are metric sizes.

Attach the Falcon 4620 to the Mounting Bracket

1. Make sure that the Falcon 4620 is turned off.

2. Position the Falcon 4620 on the computer back plate, matching the mounting holes in the bracket to the mounting holes on the back of the Falcon 4620. Refer to

3. Line up a lock washer and insert a phillips head screw into each of four (4) holes.

Figure 1. Falcon 4620 Mounting Holes for Computer Back Plate

Figure 1 for the location of the mounting holes.

13.

Mounting holes

Power Cord Stabilizer

4. Insert the connector cable for each peripheral and accessory into the appropriate port, as illustrated in Figure 2 on page

11.

10 Falcon

4620 VMC

Top/Wall Mount Installation

5. Attach each accessory or peripheral to the appropriate connector cable as

described in “Connect the Cables for Peripherals and Accessories” below.

Connect the Cables for Peripherals and Accessories

The external ports for the Falcon 4620 are located on the bottom back of the unit (refer to Figure 2 on page Table 1 on page

Figure 2. Falcon 4620 External Connector Ports

PCMCIA Flash or Radio card slot

2-12.

11). For a description of each port, refer to

Power Cord Stabilizer

Power Connector

Ethernet

COM1

Dimmer Buttons

Power Button

Sound Port

2 USB Ports

COM2

Keyboard/Mouse

Connect all the cables for the keyboards, PowerScan, and other peripherals and accessories before attaching the keyboard mounting tray to the computer back plate. To connect the standard Power adaptor, complete the following:

1. Remove the power cord stabilizer from the unit. Refer to

Figure 1.

2. Firmly insert the power cord into the port with the arrow facing up.

3. Align and replace the power cord stabilizer, inserting the power cord

between the two plastic clamps and tightening the screws.

User’s Guide 11

Installing the Falcon® 4620

Table 1. Falcon 4620 External Connector Ports

Feature Description

COM1 Port

COM2 Port

Ethernet 10/100 Ethernet Port; RJ-45 connector. page 14

Keyboard Port

Mounting Holes

PCMCIA Card Slots

Power Connector

Sound Port

USB Ports

RS-232 serial interface with12V power on pin 9 to power a decoded serial bar code scanner, such as the PSC PowerScan.

COM2 is a RS-232 serial interface connectable to a serial device, such as a printer or PC.

DB-9 connector. The Keyboard/Mouse adapter cable is used when connecting the PS/2 Keyboard and/or external Mouse.

Used to mount the Falcon 4620 onto the computer back plate. The four outer mounting holes take metric screws, size M6x20. The inner set of holes are for a VESA mounting pattern.

Insert additional PC Cards here, such as radio cards, flash cards, hard drives, etc. Screws are M3x6 metric.

Insert the DC power cord here with the arrow on the connector facing towards you.

SB16 compatible sound port, requires adaptor splitter cable available as an accessory. (Customer supplied speakers or headphones.)

There are two external USB ports. Use to connect external mouse, USB CDROM (use only the PSC supplied), or a floppy drive.

For more

information

page 29

n/a

page 12

page 7

page 26

page 14

page 44

Connect the Keyboard

If you have one of the two industrial grade NEMA 4 keyboards, connect the 9pin D-Sub connector directly to the keyboard port.

Use the enclosed required adaptor if you are using the standard PS/2 keyboard. Refer to “DB-9 to PS/2 Adaptor Cable” on page

44 for more information on

the required adaptor.

Connect the Optional PowerScan Scanner

The PSC PowerScan bar code scanner requires the 12V of power on Pin 9 of COM1.

Refer to “Setting up and Configuring a PowerScan” on page

29 for more infor-

mation on the PSC PowerScan, a decoded bar code scanner.

12 Falcon

4620 VMC

Top/Wall Mount Installation

The COM1 port has 12V of power on pin 9 specifically to power the PowerScan unit. Do not connect any peripheral but a decoded serial bar code scanner to the Falcon 4620 VMC’s COM1 port, or damage can result for both the vehicle mount computer and the connected peripheral. PSC recommends using only the PowerScan on this

WARNING

port.

Mount the Keyboard and PowerScan Trays

You can now attach the keyboard to the keyboard tray and the PowerScan RF Base to the PowerScan RF Tray.

1. Attach the keyboard to the keyboard tray with two (2) Phillips head

screws provided with the keyboard.

2. Attach the PowerScan RF Base to the PowerScan RF tray with four (4)

Phillips head provided with the PowerScan RF tray.

3. Attach the keyboard tray (and PowerScan tray if you ordered one) to the

computer back plate by securing with the five (5) 1/4x20” and 1/2” enclosed Phillips head screws.

Connect the Antenna (optional)

Some Falcon 4620 VMCs are equipped with a radio card requiring an external antenna, depending upon which option you ordered. Some units have a radio card with an integrated antenna.

To install the external antenna option, complete the following steps:

1. Line up the antenna’s base with the

threaded pin on the outside of the unit.

2. Rotate (screw) the antenna on the

pin until it is snug.

3. Adjust the angle of the antenna for

Threaded Base

Threaded Pin

best reception.

For more information on Radio cards with either internal or external antennas, refer to "Installing an RF Card" on page

33.

User’s Guide 13

Installing the Falcon® 4620

Use only authorized radio cards and antennas supplied by PSC for the Falcon 4620. Use of unauthorized radios, antennas, or supplies can void the FCC emissions certification, damage the Falcon 4620, and void your PSC warranty. For the correct

CAUTION

supplies for the Falcon 4620, please refer to the PSC Price Book on

Connect to the Ethernet

Connect the Cat 5 Cable with an RJ45 connector to the 10/100 Ethernet port (refer to Figure 2 on page

Connect a Mouse

You can install either a USB or PS/2 mouse on the Falcon 4620.

• Complete the manufacturer’s instructions for installation.

• To connect a USB mouse, use the USB interface and install the appropriate mouse drivers.

• To connect a PS/2 mouse, use a DB-9 to PS-2 keyboard and mouse adaptor cable, which can be purchased from PSC as an accessory.

www.pscnet.com.

11).

Bare Leads Power Cable

To connect the bare leads power cable to the Falcon 4620, connect the power cable to the power source with the red wire going to the Positive Terminal, and the black wire going to the Negative Terminal.

The Falcon 4620 runs on 9-36VDC. It must be stepped down any time the voltage is any higher then 36VDC using a step down transformer (customer supplied).

WARNING

Install the Software

The Microsoft Windows® operating system you ordered comes pre-installed on the Falcon 4620. Please check with your system administrator if you have questions.

14 Falcon

4620 VMC

Ram Ball Mounting Assembly

When using Microsoft® Windows®-based drivers and software, please follow the manufacturer’s installation instructions.

You must install software drivers for some peripheral devices. Use one of three methods for copying or installing a software driver onto the Falcon 4620:

• Transfer the files from an external USB CDROM drive.

• Transfer the files from an external USB floppy drive.

• Transfer the files over a network.

To avoid hardware conflicts, PSC recommends that you use only the external CDROM supplied by PSC.

WARNING

Ram Ball Mounting Assembly

The Ram Ball and Computer H Plate Mounting Assembly, shown in Figure 5 on page assembly allows 360 degree rotation of the vehicle mount computer. It can be mounted on any sufficiently sturdy flat surface: horizontal, vertical, or even overhead.

18, combine to form an extremely a flexible mounting assembly. This

Ram Ball Mounting Components

Tool required.

Allen wrench, depending upon which type of screws you receive.

• Ram/Ball Assembly and 8 screws

• Computer H Plate and 4 screws

• Keyboard Bracket and 2 screws

A #2 Phillips Head screwdriver or #4 Allen wrench, and #2

Mounting Bracket Assembly

To install the Ram/Ball/H Plate assembly, complete the following steps:

1. Loosen the large adjustment knob handle on the Ram Ball mount.

2. Remove both Ram Balls from the mount.

User’s Guide 15

Installing the Falcon® 4620

Figure 3. Ram Ball Mount

Adjustment Knob Handle

3. Using four of the screws provided with the unit, affix one of the Ram balls to the desired mounting surface. Set the other one aside; you will use it later in the assembly process.

4. Attach the Ram Ball Mount to the Ram Ball you just affixed to the mounting surface.

5. Make sure that the computer is turned off.

6. Lay the computer on its face on a soft surface.

7. Affix the computer H Plate to the four mounting holes in the back of vehicle mount computer. Refer to

Figure 1.

8. Remove the power cord stabilizer from the unit. Refer to

Figure 1.

9. Firmly insert the power cord into the power port with the arrow facing up.

10. Align and replace the power cord stabilizer, inserting the power cord between the two plastic clamps and tightening the screws onto the computer. Refer to

Figure 1.

11. Connect all assessor and peripheral cables and cords to the Falcon 4620, including the keyboard and PowerScan RF unit.

It is extremely difficult to connect peripherals once the Ram Ball mount is assembled, so it is important to attach these cable connections in Step 11. Refer to the Falcon 4620 User’s Manual for more information on connecting accessories.

16 Falcon

4620 VMC

Ram Ball Mounting Assembly

Figure 4. Ram Ball, H Plate, and Keyboard Tray

Ram Ball

Computer H Plate

Keyboard

Keyboard Cord

Falcon 4620 Vehicle Mount Computer

Power Cord (Installed)

Keyboard Bracket

12. Connect the keyboard to the keyboard bracket with at least two screws. The top of the keyboard will be oriented in the bend of the bracket.

13. Lay the vehicle computer on its face on a soft surface. Orient the computer with its bottom edge at the edge of the table or surface you are working on. Allow the cables to hang down from their ports.

14. Align the four keyboard bracket holes (arranged in a circular pattern at 2, 6, 10, and 12 o’clock) with the four matching holes in the back of the Computer H Plate. Refer to

Figure 4. The the arch of the keyboard

bracket should be aligned with the matching arch of the H Plate.

15. Place the flat surface of the remaining Ram Ball against the matching holes on the keyboard bracket and affix the Ram Ball to the Computer H Plate and keyboard bracket with four screws. Refer to

Figure 4.

User’s Guide 17

Installing the Falcon® 4620

Figure 5. Assembled Ram Ball Mount

Ram Ball Mount

Ram Balls

Keyboard Bracket

Falcon 4620 Vehicle Mount Computer

Computer H Plate

Adjustment Knob Handle

Keyboard

16. Insert the Ram Ball on the back of the assembly to the Ram Ball mount affixed to the mounting surface.

17. Tighten the adjustment knob handle and adjust the Vehicle Mount Computer to the desired viewing angle.

18. You have completed the Ram Ball Mounting Installation. The VMC is ready for operation.

18 Falcon

4620 VMC

Overview

Chapter 3

Getting Started

The Falcon® 4620 is a Vehicle Mount Computer, to which you can attach numerous peripheral devices for data collection. When the Falcon 4620 has been attached to its mounting bracket and the peripherals and accessories have been connected (as instructed in Chapter

This chapter provides descriptions of the basic unit, peripherals, and basic configuration information:

• “Powering the Falcon 4620”, below

2), the system is ready for use.

• “Using the Touchscreen” on page

• “Configuring the Falcon 4620” on page

• “Communicating with the Network” on page

Powering the Falcon 4620

The following sections cover information on turning the unit on, power supply, backup battery, rebooting the unit, and turning it off.

Unless you have ordered a custom system, your Falcon 4620 comes from the factory with either Windows

dows

XP Professional operating system installed.

Turning the Unit On

During certain conditions, the power drain from a vehicle's power source may cause the voltage level to drop below 10V. A delay timer filter or available external UPS unit may be necessary. Refer to the pricebook at www.pscnet.com

CAUTION

peripherals.

2000, Windows® XP Embedded, or Win-

21.

23.

for accessories and

User’s Guide 19

Getting Started

Figure 6. Power and Dimmer Buttons

1. Turn the power on by pressing the power button, illustrated above.

2. When the start-up sequence is complete, the system is ready for use.

3. You can now open and run the desired applications.

Power Supply

Power is supplied by the vehicle to which it is mounted, or an external AC power supply. PSC provides the following four power accessories:

Power Cable with Bare leads 8 foot long (One bare leads power cord is included with the

Power Supply 110/220 VAC Power supply (70w)

DC to DC Power Converter

DC/DC Delay Timer/Filter DC/DC Delay Timer/Filter

Refer to

Power Button

Dimmer Buttons

Upon initial boot-up the Falcon 4620 will go through the calibration sequence. Refer to “Calibrating the Touchscreen” on page

21 for more

information.

unit when ordered.)

DC to DC Converter (18VDC - 72 VDC for vehicles > 24 volts.)

page 43 for more information on power supplies.

Turning the Unit Off

1. Close all applications.

2. Select

3. When

20 Falcon

Start > Shut down.

It is now safe to turn off your computer dialog opens, press and hold

the power button for seven (7) seconds or until the screen goes blank.

4620 VMC

Using the Touchscreen

Rebooting the Falcon 4620

Press and hold the power button for 7 seconds to turn the unit off and then press the power button to turn the unit on again. This effectively reboots the system.

Do not use the <Cntl>+<Alt>+<Del> key sequence to reboot the Falcon 4620; using this method to reboot can cause serious disk corruption.

WARNING

Backup Battery

The Falcon 4620 has an internal 50mAh Nickel Cadmium (NiCd) backup battery only to preserve the BIOS and the time.

The backup battery will not maintain unsaved documents or files when the main power source is disconnected. Do not disconnect the main power source while the unit is running.

CAUTION

The backup battery is not user-serviceable. It should be changed only by authorized service personnel.

Using the Touchscreen

Use a pointing device, such as a plastic stylus or your finger to select items from the display that you wish to use or open.

The normal resolution for the Falcon 4620 is 800 x 600 SVGA. It can be decreased to 480 x 640.

Never use a pen, pencil, or other sharp or metal object on the Falcon’s touchscreen display. Use only a PSC approved stylus or other plastic-tipped pens intended for use with a touchscreen-sensitive display. Order or replace your stylus at www.pscnet.com

Calibrating the Touchscreen

Sometimes it is necessary to recalibrate the touch screen (e.g. you might notice that when you select an item, another item is actually selected, etc.).

To recalibrate the touch screen, complete the following steps:

User’s Guide 21

Getting Started

1. Select Start > Settings > Control Panels > Pointer Devices to open the Pointer

Devices Properties

dialog.

2. Click or tap the open the

Calibrate button at the bottom left of the dialog box to

Calibrate applet as shown in Figure 7, below.

3. Tap and briefly hold a pointing device (your finger or the stylus) on the center of the target as the target moves around the screen.

Figure 7. TouchScreen Calibration Utility

• The calibration process will terminate if no touch is received within

10 seconds.

•Press

ESC to abort the calibration process.

Adjusting the Brightness

Press the Increase Brightness button to increase brightness; press the Decrease

Brightness

are located on the right side of the unit; refer to Figure 6 on page location.

22 Falcon

button to decrease brightness. The brightness adjustment buttons

20 for their

4620 VMC

Configuring the Falcon 4620

You can customize some of the Microsoft Windows settings to suit your needs using the various control panels, accessible from the

Start menu.

Default BIOS Settings.

they are configured at the factory.

Modifying Settings.

to open the various control panels and modify the way the display,

Panel

mouse, stylus, etc. behave.

You cannot modify the default settings in BIOS;

Go to Start > Settings (Windows 2000 only) > Control

Communicating with the Network

The unit is set up by default to use DHCP to communicate with the network. Refer to your Microsoft If you have a wireless radio card installed, please refer to the documentation for the radio card manufacturer.

Windows®documentation to modify these settings.

User’s Guide 23

Getting Started

NOTES

24 Falcon

4620 VMC

Basic System

Processors VIA C3 800MHz

RAM Memory 128 MB expandable to 512MB

Chipset VIA Technologies’ Twister-T

Display 12.1" (30.7 cm) diagonal 800x600 SVGA, 420 NIT resistive touchscreen

Appendix A

Technical Specifications

Graphic controller

Boot Devices Hard Disk drive, Flash Drive, USB Floppy disk, or USB CDROM drive

Hard Disk 20 GB, 2.5” ATA/IDE standard

Flash Disk 2 GB (optional)

Ports 2 Serial Ports (115 Kb/s max): Com1: 12VDC on Pin9

PC Card Slots 2 type II or 1 type III (PCMCIA)

Power Supply DC Voltage 9V to 36V

Dimensions 12.5" (W) x 10.0" (H) x 2.5"(D) (31.75 cm x 25.4 cm x 6.35 cm)

Weight 9.3 lbs. 4.2 kg (excluding bracket and keyboard)

Environment Operating Temperature: -20 C to +50 C, -30 C intermittent (-4F to +122F)

Vibration Sinusoidal: 1.0G, 5-500 Hz (Rotating disks)

4x AGP, ProSavage 4 controller with 32 MB of Video RAM

2 USB v1.1 ports

1 Ethernet 10/100 TP, RJ45

Mouse/keyboard (P/S2)

1 sound port (Buzzer, Mic, CD in and live out Stereo speakers, internal beepers, 85dB @ 10 cm)

Storage Temperature: -30 C to 75 C (-22F to +167F)

Humidity: 10 - 95% RH, non-condensing

Random: 0.67G-RMS, 5-500 Hz (Rotating disks)

Shock: 175G, 2 ms, half-sine (Rotating disks)

User’s Guide 25

Technical Specifications

Please contact PSC directly for upgrades and conversions to your Falcon 4620.

Upgrade Options (Factory Only)

Internal Memory 128 MB Expandable to 512 MB

Flash Drive 2 GB (optional)

Radio Kit Both internal or external antenna available.

Keyboard Virtual (on-screen) keyboard

Operating System Upgrade

Windows Professional operating system

2000, Windows® XP Embedded, or Windows® XP

Please contact PSC directly for upgrades and conversions to your Falcon 4620.

Keyboard Specifications

Commercial Grade Keyboard

Dimensions (wxhxd) 11.1” x 5.197” x 1.063”

Keys 84 total keys

Compatibility PS/2, Windows

Weight 1.102 lbs.

Temperature Range -32F to +122F (-0C to +50C)

Features 12 function keys

Connection Requires PS/2 DB9 Adaptor Cable

Rugged NEMA4 Keyboard (Standard/5250)

84-key, 12 FN keys, 2 button pointing device

Industrial Ratings

NEMA 4, 4X, 12 UL-1950

CE FCC Class 15, Part B

26 Falcon

4620 VMC

Keyboard Specifications

Specifications

Material Industrial silicone rubber

Life Greater than 10 million cycles

Travel 0.055” (1.4mm)

Actuation Force 5 oz. (130g)

Keyboard 5V@10ma (from CPU port)

Hulapoint 5V@10ma (from mouse connector. port)

Temperature Range -40F to +194F (-40C to +90C)

Humidity 100%

Shock 3x11 ms pulses of 50g on each of 3 axes

Vibration

Power Spectral Density 0.04g/Hz

Frequency Range 20Hz - 2kHz

Duration of Test per Axis 3 hours

Flammability

Printed Circuit Board 94 VO

Silicone Overlay 94 HB

Interface Cable 94 VO

Compatibility

Keyboard DB-9

Hulapoint DB-9

Warranty 1 Year Limited Warranty

User’s Guide 27

Technical Specifications

NOTES

28 Falcon

4620 VMC

Appendix B

Setting up and Configuring a PowerScan

Overview

This chapter contains information about the PowerScan bar code scanner:

• "PSC PowerScan RF Product Overview" starting on page

• "Setup for Keyboard Wedge Interface" starting on page

PSC PowerScan RF Product Overview

With the PSC PowerScan RF wireless scanner, you have the freedom to go where the work is, not the other way around. Now you only have to take the 27.5 oz. (0.8 kg) PowerScan RF scanner to the 500 lb. (227 kg) pallet; not the pallet to the scanner.

The PowerScan RF is based on the original PowerScan laser scanner, the first scanner designed from the ground up for rugged industrial use. The RF has a drop specification of 30 six foot (1.8 m) drops to concrete!

Built for Rugged Industrial Environments

All models of PowerScan RF have the same rugged features that have made PowerScan scanners the choice for tough industrial applications.

• High impact enclosure with protective rubber cushioning.

• Frictionless scan mechanism with a limited lifetime warranty.

B-29.

B-31

• Shock mounted optical components.

• Diamond coated, shatter-proof window.

• Flash Memory for easy field upgrades.

User’s Guide 29

Setting up and Configuring a PowerScan

Features

• Operates up to 8 hours on a single charge.

• Wireless operation up to 150'/46 m unobstructed from the base station.

• QuadraLogic™ II decoding software for superior scanning performance.

• Multi-point operation allows for multiple scanner communications to a single base station.

PowerScan™ RF Mechanical Specifications

Dimensions

Scanner 9.4 x 4.0 x 2.8" (23.8 x 10.2 x 7.0 cm)

Base Station 10.5 x 3.5 x 2.5" (26.7 x 8.9 x 6.4 cm)

Weight

Scanner 12.7 ozs. (363 g)

Base Station 16 ozs. (454 g)

Connecting A PowerScan to the Falcon 4620

Connect either a PSC PowerScan and PowerScan RF to COM1 on the FAlcon

4620. Use a scanner interface configuration that supports RS232. The Scanner draws power from the cable connection to the computer, rather than from a separate power cord (referred to as “POT” or power off terminal). Scan the bar code below to set your PowerScan to use RS 232. The Power Scan default keys are:

Baud Rate 9600

Data Bits 8

Parity None

Stop Bits 1

Flow Control None

30 Falcon

4620 VMC

Setup for Keyboard Wedge Interface

Enable PowerScan RS 232 Interface

These settings can be modified, if necessary, by following the instructions in the PowerScan Programming Guide. Please refer to the PowerScan Programming Guide at

www.pscnet.com for more information.

Setup for Keyboard Wedge Interface

SerialKeys is a feature within Accessibility Options, which is a control panel

in the Windows access to the computer by emulating keyboard and mouse features. The

alKeys option takes the serial input and redirects it to the keyboard buffer.

To t u r n

SerialKeys On:

1. From the

2. From the

2000 and XP operating system. SerialKeys allows alternative

Seri-

Start menu, select Settings > Control Panel.

Control Panel, double-click on Accessibility Options icon to

open it.

3. Click the

4. At the bottom of the

General tab.

General tab, check the Support SerialKey Devices

box .

5. To the right of

Settings For SerialKeys.

open

6. Select COM1 from the

Baud Rate pull-down list.

Support SerialKey Devices, click on the Settings box to

Serial Port pull-down list and 1200 from the

7. Open Word Pad and use the PowerScan to scan a bar code. The data

should appear in Word Pad.

To t u r n SerialKeys on, the user must have administrative rights to the computer.

User’s Guide 31

Setting up and Configuring a PowerScan

NOTES

32 Falcon

4620 VMC

Overview

Appendix C

Installing an RF Card

This chapter contains information about the RF cards:

CAUTION

• "Installing an RF Card with an Internal Antenna" starting on page

• "Installing an RF Card with an External Antenna" starting on page

Use only authorized radio cards and antennas supplied by PSC in the Falcon 4620. Use of unauthorized radios, antennas, or supplies can void the FCC emissions certification, damage the Falcon 4620, and void your PSC warranty. For the correct supplies for the Falcon 4620, please refer to the PSC Price Book on

www.pscnet.com.

C-33.

C-34

Installing an RF Card with an Internal Antenna

Components

• Radio dome cover and two screws

• Radio card with Integrated Antenna

•Rubber bumpers

Tool required.

To install an Radio card with an internal antenna, complete the following steps:

1. Remove the cover from the PCM-

CIA card slot by removing the two screws.

This slot is located on the top left of the computer, when the screen is facing you.

2mm Hex driver.

User’s Guide 33

Installing an RF Card

2. Insert the radio card with an integrated antenna into the PCMCIA card slot and press firmly until the card is properly seated in the slot.

3. Insert the rubber bumpers into the dome. The rubber bumpers keep the radio card securely seated and from being dislodged during vibration.

4. Install the plastic radio dome cover for the Radio card slot.

5. Insert and tighten the two screws enclosed with the radio kit.

Installing an RF Card with an External Antenna

Components

• Radio dome cover with hole and two screws

•Radio card

•Flexcable

• Antenna

•Rubber bumpers

Tool required.

A 2mm Hex driver.

To install an Radio card with an external antenna, complete the following steps:

1. Remove the cover from the PCMCIA card slot by first removing the two screws.

This slot is located on the top left of the computer, with the screen facing you.

34 Falcon

4620 VMC

Installing an RF Card with an External Antenna

2. Insert the radio card

into the Radio card slot, and press firmly until the card is seated tightly in the slot.

3. Connect the small end

of the Flexcable to the radio card as shown to the right.

4. Push the larger, threaded end

through the largest hole in the radio dome cover until the nut on flex cable is aligned inside the cover.

5. Place the locking washer and nut on

the threaded end of the Flexcable. Tighten the locking washer and nut until the Flexcable is securely seated.

6. Tuck the middle section of the Flex-

cable into the radio card slot next to the radio card and place the radio dome cover over the card slot.

7. Insert the rubber bumpers into the dome. The rubber

bumpers keep the radio card securely seated in the slot during vibration.

8. Insert and tighten the two screws

included with the radio kit to affix the radio dome cover to the vehicle mount computer.

User’s Guide 35

Installing an RF Card

9. Place the external antenna on

10. Adjust the antenna for the maxi-

the threaded Flexcable protruding from the radio dome cover and tighten it.

mum reception for your RF system.

36 Falcon

4620 VMC

Overview

Appendix D

Accessories and Peripherals

This appendix covers the following peripherals and accessories:

•“Mounting Systems” on page

• “Top or Wall Mounting Assembly” on page

• “Ram Ball Mounting Assembly” on page

• “Keyboards” on page 40.

• “Rugged NEMA4X Keyboard (Standard/5250)” on page

• “Commercial Grade Keyboard” on page

• “On-Screen Virtual Keyboard” on page

•“Stylus” on page

• “RF Accessories” on page

• “Other Accessories” on page

Mounting Systems

There are several possible mounting configurations available for the Falcon

4620. Your unit may come with one or more of these mounts and brackets.

Top or Wall Mounting Assembly

Swing Arm Mounting Bracket

Refer to “Swing Arm Mounting Bracket” on page 7 installation instructions.

37.

40.

41.

42.

43.

for

User’s Guide 37

Wall/Back Mounting Bracket

Refer to “Wall Mount Bracket” on page 6

for installation instructions.

Computer Back Plate

Keyboard Tray Bracket

Refer to “Computer Back Plate” on page 7

for installation instructions.

Refer to “Keyboard Mounting Tray” on page 7

for installation instructions.

Scanner Tray Bracket

Refer to “Scanner Mounting Tray” on page 8

for installation instructions.

38 Falcon

4620 VMC

Mounting Systems

Ram Ball Mounting Assembly

Computer H Plate

A mounting solution for non-industrial situations.

Rotational Ram Ball Assembly with Computer H Plate

Keyboard Tray f or H Plate

A mounting solution that rotates 360 degrees in both horizontal and vertical planes.

Optional keyboard tray for the Ram Ball assembly.

User’s Guide 39

Keyboards

Rugged NEMA4X Keyboard (Standard/5250)

These rugged, high-quality, NEMA 4X approved keyboards both include an integrated mouse. There are two models available (Standard and 5250), designed for industrial environments.

Industrial Ratings

NEMA 4, 4X, 12

UL-1950

FCC Class 15, Part B

Features

12 Function Keys

84 Total Keys

ABS-Polycarbonate Plastic Case

Two Button Pointing Device

Dimensions

11.4” x 6.3” x 1.86”

(289.7mm x 160.0mm x

47.2mm)

Cable

Length: 4 ft. coiled (1.2m)

(WxHxD)

Standard layout

5250 layout

Compatibility

Keyboard DB-9

Hulapoint DB-9

Warranty 1 Year Limited Warranty

40 Falcon

4620 VMC

Stylus

Commercial Grade Keyboard

This high-quality plastic QWERTY style keyboard is designed for commercial applications where a nonsealed keyboard is sufficient. It does not include an integrated mouse.

On-Screen Virtual Keyboard

All units come with a demo version of the on-screen virtual keyboard created by MY-T-SOFT. Your system may have come with a licensed virtual keyboard if ordered.

The virtual keyboard can be customized to your specifications, allowing for an infinite number of key sizes. A 5250 keyboard layout is available.

If your virtual keyboard is unlicensed, you can purchase the license authorization key for the virtual keyboard by contacting MY-T-SOFT at

soft.com. After you purchase the software license for this KeyBoard, enter the

authorization code to activate it.

http://www.myt-

Stylus

If your unit comes with a stylus, it may be either tethered or independent. The stylus is the equivalent of the mouse on a PC. Use the stylus to:

• Navigate the touchscreen display.

• Select characters on the virtual keyboard.

• Select applications from the desktop or system tray.

• Select tabs, fields and text within applications and dialog boxes.

Never use a pen, pencil, or other sharp object on the Falcon’s touchscreen display. Use only a PSC accessory stylus or other plastic-tipped pens intended for use with a touchscreen-sensitive display. Order or replace a missing stylus at www.pscnet.com

User’s Guide 41

RF Accessories

Antenna 2.4 Ghz external

Radio Dome Metal Radio Dome (for

Radio Dome Plastic Radio Dome

antenna

external antenna)

(for end cap antennas)

RF Flexcable For use in external

antenna option only.

Rubber Bumpers Rubber bumpers (For

insertion inside the end cap/dome to prevent the radio card from being dislodged.)

42 Falcon

4620 VMC

Other Accessories

Power Co rd 8 foot long

bare leads cord (An initial power cord is included with the unit when ordered.)

Power Supply

Power Converter (Step Down Transformer)

110/220 VAC Power supply (70w) for desktop or fixed use.

DC to DC Step Down Transformer for use in trucks with >24 VDC. (18VDC - 72 VDC)

Delay Timer DC/DC Delay

Timer/Filter

User’s Guide 43

DB-9 to PS/2 Adaptor Cable

Required for commercial grade keyboard.

Multi-Media Sound Cable

External USB CDROM Drive

External USB Floppy Drive

DB9 to 3.5mm x3 Sound Cable

USB External CDROM (bootable).

To a v o i d hardware conflicts, PSC recommends using only an external CDROM drive supplied by PSC, Inc.

USB External Floppy Drive (bootable)

44 Falcon

4620 VMC

Maintenance, Troubleshooting, and

Overview

Appendix E

Technical Support

This section contains the following topics:

• “Maintaining the Falcon 4620” on page

• “Troubleshooting” on page

• “RF Connectivity Troubleshooting” on page

• “PSC Technical Support” on page

46.

Maintaining the Falcon 4620

With normal use, the Falcon Vehicle Mount Computer requires no maintenance. For trouble-free service, observe the following tips:

• To prolong its life and avoid problems, keep the Falcon 4620 clean with a soft, lint-free cloth and/or compressed air (maximum pressure: 29 psi)

• If you need to clean the Falcon’s display, clean it with a lens cloth or other soft cloth dampened only with a specific glass cleaning agent.

Never use a pen, pencil, or other sharp object on the Falcon 4620’s touchscreen display. Use only the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen.

Avoid getting oil on the touchscreen display as it can be difficult to remove.

Do not immerse the Falcon 4620 in liquid.

Do not use sharp objects or tools for cleaning.

45.

48.

49.

Do not use abrasive paper/cloth or abrasive/corrosive cleaners to clean the unit.

User’s Guide 45

Maintenance, Troubleshooting, and Technical Support

Troubleshooting

Hardware Troubleshooting

Issues with Turning Unit On/Off

• Press and hold the power button on the right side of the unit to turn the unit on.

• Ensure that Hirose connector is pushed into the power plug.

• When power to the unit is first turned on, a very dim green light will appear on the network interface. Also, the hard drive should spin up and make some noise when the unit is first powered on.

• To turn unit off, press and hold the unit for at least five seconds until the screen goes blank.

Display Issues

• On the right side of the unit there are two brightness controls denoted with a plus (+) and minus (-). Adjust the brightness to desired level.

• Although rare, the display card and display power cycles will become in sync causing a flickering display. This is typically resolved by adjusting the brightness up and down until the flickering stops.

power button on the right side of the

Hard Drive Issues

• When the unit is turned on, listen to see if the hard drive powers up.

• Watch the screen to see if it detects the hard drive during the Detect- ing IDE devices phase of boot up.

Keyboard Issues

If using an external keyboard, ensure that the keyboard is plugged into the keyboard/mouse port.

Network Issues

• If the network cable is inserted into the port correctly, it should snap and if the cable is connected to an active hub or switch, a green light should appear.

• Try replacing the cable if a green light is not visible when first turned on.

46 Falcon

4620 VMC

Troubleshooting

USB Booting Issues

It is possible to boot the unit using a USB floppy drive or USB CD-ROM drive. When attempting to boot, if the unit does not access the boot device, turn the unit off and try booting using the other USB port.

Software Troubleshooting

Touchscreen Issues

If the touch screen stops working, reinstall the touch screen drivers. They are located at D:\DRIVERS\TBSOFT directory.

1. Run SETUP.EXE in D:\TBSOFT directory.

Number of devices should be 1.

3. Select

logical device segment for device #1 should be set to Whole

Desktop.

Controller type is Semtech, ScreenCoder JLT, PS/2.

To calibrate the touch screen, select Calibrate under

UPPD

Start > Programs >

Network Issues

1. Right click on My Computer.

2. Select

3. Under

4. If it does, it should be re-installed from the drivers on the D:\DRIV-

Properties > Hardware >, Device Manager.

Network Adapters, make sure that there is a device and it does not

have any yellow exclamation marks or red circle with a slash.

ERS\NETWORK directory.

User’s Guide 47

Maintenance, Troubleshooting, and Technical Support

)

RF Connectivity Troubleshooting

Figure 8. RF Connectivity Troubleshooting

START

Does the Falcon

respond to a PING

command from a PC

Potential Problems:

• Ping Falcon from

host or use tracert to determine location o

(For more information on the Ping command, go to command

rompt on PC and

Does the Falcon

connect to the host?

RF connectivity obtained. See your software manual for further information or contact PSC technical

pport.

Gather facts:

• Falcon type

• AP & RF card brand (ensure latest version of firmware installed)

• Host type

• Software type

• Software version (ensure latest version is installed

• Frequency and duration of issue

Does the Falcon

display an error during the

boot proce

Does the Falcon

associate with the AP

Can you ping the

Falcon from the AP

Can you ping the

host from a PC on same

Potential Problems:

• IP address issue (duplicate address on Falcon). Turn off

Falcon and attempt PING again

• Run Tracert command to determine location of breakdown

of connectivity

(For more information on the tracert command, go to command

ss?

subnet

rompt on your PC and type C:/tracert)

Potential Problems:

• Are the correct drivers

are installed?

• Is the RF card securely

installed?

Potential Problems:

• Security Issue – Check

SSID, WEP, LEAP settings

• Range Issue

Potential Problems:

• IP Address Issue

• XPING the AP from the

Falcon

(Contact technical support for more information on XPING command

Potential Problems:

• Host unavailable

48 Falcon

4620 VMC

PSC Technical Support

PSC Website Support

PSC’s website (www.pscnet.com) is the complete source for technical support and information for PSC products. The site offers PSC’s new TekForum, product support, product registration, warranty information, product FAQs (frequently asked questions), product manuals, product tech notes, software updates, patches, demos, and instructions for returning products for repair.

PSC WebsiteTekForum

Search for information on the TekForum by clicking on the Support link at the top of PSC’s home page then click on TekForum. Browse the TekForum at PSC’s website to find answers to your questions about common technical issues. Register with TekForum to submit a question to the PSC Technical Support Staff and receive a response to your question posted on TekForum within 48 hours.

Reseller Technical Support

An excellent source for technical assistance and information is an authorized PSC reseller. A reseller is acquainted with specific types of businesses, application software, and computer systems and can provide individualized assistance.

Telephone Technical Support

If you don’t have internet or email access, please contact PSC technical support by telephone at (541) 349-8281.

User’s Guide 49

Maintenance, Troubleshooting, and Technical Support

NOTES

50 Falcon

4620 VMC

Index

accessibility options control panel 31

serial keys 31

accessories 37

connecting 11 mounting systems 37 overview 37 RF 42

adjusting brightness 22 antenna 42

adjustment 13 caution 14 external, connecting 13

battery

backup 21 cautions 21

bracket

assembly 8 computer back plate 7 keyboard mounting tray 7 scanner mounting tray 8 swing arm mount 7 wall mount 6

brightness

adjusting 22

button

dimmer 20 power 20

cable

DB-9 to PS/2 adaptor 44 RF 42

calibration 21

upon initial bootup 20 utility 22

User’s Guide 51

Index

Canadian compliance statement xi card

PCMCIA 12

care and cleaning 45 CDROM 12

drive 44 installing drivers 15

clicking 3 COM ports 12 commercial keyboard 41 components

mounting 6

computer back plate 7

mounting bracket 38

computer H plate

mounting bracket 39

COM1 12

warning 13

COM2 12 connecting the keyboard 12 connector

bar code scanner 12 COM1 12 COM2 12 DB-9 12 ethernet 12 keyboard 12 location of 11 PC 12 power 12 printer 12 sound 12 USB 12 9-pin D-sub 12

, 15, 33, 34

DB-9 to PS/2 adaptor cable 44 decreasing brightness

touchscreen 22

DHCP 23 dimmer

adjusting 22

display

troubleshooting 46

document

conventions 2 overview 1

dome, radio 42 double-click 3 double-tap 3 drivers, installing 15

electrical warnings x end user license agreement

Microsoft Windows viii PSC Inc. v

ethernet

connecting 14 port, RJ-45 connector 12 10/100 port 12

external

antenna, connecting 13 mouse 12 USB CDROM drive 44 USB floppy drive 44

Falcon 4620

care and cleaning 45 maintenance 45 technical support 45 troubleshooting 45

FCC xi

emissions certification 14, 33

floppy drive 12

installing drivers 15 USB external 44

formatting conventions 2

52 Falcon

4620 VMC

Index

getting started 19

hard drive

troubleshooting 46

increasing brightness 22 installation 5

attaching the Falcon to the mounting bracket 10 connecting accessories 11 connecting peripherals 11 procedure 10

installing

drivers 15 software 14

maintenance 45

cautions 45

manual, how to use 1 Microsoft Windows license agreement viii mounting

assembly of brackets 8 components 6, 15, 33, 34 holes 12 location of holes 10 screws, size 12 systems 37

mounting bracket

computer back plate 38 computer H plate 39 keyboard tray 38, 39 swing arm 37 wall/back 38

mouse

actions 3 click 3 connecting 14 double-click 3 external 12 right click 3 using 3

keyboard 40

commercial 26, 41 connecting 12 industrial 26 mounting tray 7 NEMA 4X 26, 40 port 12 technical specifications 26 tray for computer H plate 39 tray mounting bracket 38 troubleshooting 46 virtual 41

keyboard wedge interface setup 31 keystrokes

entered by user 2

User’s Guide 53

NEMA 4X keyboards 40 network

communication 23 installing drivers 15 troubleshooting 46, 47

operating systems

compatible versions 19

Index

overview 1

manual 1

PC cards

types 12

PCMCIA card slot 12

location of 11

peripherals 37

connecting 11 mounting systems 37

pin9, 12V 12 port

COM1 11 COM2 12 ethernet 12 keyboard 12 location of 11 power 12 serial 12 sound 12 USB 12

power

bare leads cable 14 cable, bare leads 20 connecting 14 connector 12 converter 20, 43 cord, bare leads 43 DC cord 12 delay timer 20, 43 location of button 20 off 20 on 19 reboot procedure 21 supply 20 troubleshooting 46 voltage drop caution 19 warning 14

, 12

110/220 VAC supply 43

powering the Falcon 4620 19 PowerScan

configuration 29 connecting 12 keyboard wedge setup 31 power required 12 setup 29, 33 using serial keys 31

product registration 4

, 33

quick start 5

radio

card slot, location of 11 cards 42 dome 42

radio frequency interference xi ram ball mounting assembly 15 reboot

procedure 21 warning 21

registering the Falcon 4620 4 regulatory statements xi resolution 21 RF

accessories 42 cable 42 connectivity, troubleshooting 48

right click 3 RJ-45 connector 12 RS-232

connectors 12 serial interface 12

54 Falcon

4620 VMC

Index

safety precautions x SB16 compatible 12 scanner mounting tray 8 serial

connectors 12 interface 12 keys 31

software 14

drivers 15 troubleshooting 47

software license

Microsoft Windows viii PSC Inc. v

sound port 12 splitter cable 12 step-down transformer 14 style conventions 2 stylus 41

caution 41 uses 41

swing arm mounting bracket 7, 37 System 25

tap stylus 3 technical specifications 25

basic system 25 keyboards 26 keyboard, commercial 26 keyboard, industrial 26 keyboard, NEMA 4X 26

technical support 45, 49 tethered, stylus 41 tools required 6, 15, 33, 34 touchscreen

calibration 21 care 3, 21, 41 caution 21

pointing device 21 resolution 21 stylus 21 troubleshooting 46, 47 using 21 using the stylus with 3, 21, 41

troubleshooting 45, 46

display 46 hard drive 46 hardware 46 keyboard 46 network 46, 47 power 46 RF connectivity 48 software 47 touchscreen 47 USB booting 47

unpacking the Falcon 4620 3 upgrade options 26

technical specifications 26

USB booting

troubleshooting 47

USB ports 12 using a mouse 3

virtual keyboard 41 voltage

warning 14

wall mount bracket 6 wall/back mounting bracket 38

User’s Guide 55

Index

warranty ix windows controls 2 Windows ®

compatible versions 19

12V power on pin 9 12

56 Falcon

4620 VMC

DECLARATION OF CONFORMITY

PSC hereby declares that the Equipment specified below has been tested and found compliant to the following Directives and Standards:

Directives: EMC 89/336/EEC

Standards

Equipment: ISO 11452-2, ISO 11452-6, ISO 7637-1, ISO 7637-2,

EN 55022-B, SS-EN50082-2:1995/, SS-EN61000-6-2:1999

Power Supplies: EN60950

Radios: EN 300-328-1 and -2:2000

EN 301.489.1/17:2000, EN60950:1992+A4

Equipment Type: Fixed Station Data Collection Equipment

Product: Falcon 4620 Vehicle Mount Computer, accessories, keyboards,

and power supplies.

Al Eckerdt Director, Corporate Quality PSC, Inc. 959 Terry Street Eugene, OR 97402 U.S.A.

Peter Lomax Vice President Europe, Middle East & Africa PSC Bar Code Ltd. Axis 3, Rhodes Way Watford Hertfordshire WD24 4TR UK

Asia Pacific

PSC Hong Kong Hong Kong Telephone: [852]-2-584-6210 Fax: [852]-2-521-0291

Italy

PSC S.p.A. Vimercate (MI), Italy Telephone: [39] (0) 39/62903.1 Fax: [39] (0) 39/6859496

Australia

PSC Asia Pacific Pty Ltd. North Ryde, Australia Telephone: [61] 0 (2) 9878 8999 Fax: [61] 0 (2) 9878 8688

France

PSC S.A.R.L. LES ULIS Cedex, France Telephone: [33].01.64.86.71.00 Fax: [33].01.64 46.72.44

Germany

PSC GmbH Darmstadt, Germany Telephone: 49 (0) 61 51/93 58-0 Fax: 49 (0) 61 51/93 58 58

Corp. Headquarters

PSC Inc. Portland, OR Telephone: (503) 553-3920 Fax: (503) 553-3940

Japan

PSC Japan K.K. Shinagawa-ku, Tokyo, Japan Telephone: 81 (0)3 3491 6761 Fax: 81 (0)3 3491 6656

Latin America

PSC S.A., INC. Miami, Florida, USA Telephone: (305) 539-0111 Fax: (305) 539-0206

United Kingdom

PSC Bar Code Ltd. Watford, England Telephone: 44 (0) 1923 809500 Fax: 44 (0) 1923 809 505

www.pscnet.com

PSC Inc.

959 Terry Street Eugene, OR Telephone: (541) 683-5700 Fax: (541) 345-7140

PSC Falcon 4620 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Warranty

Electrical Warnings

Safety Precautions

Regulatory Statements

Radio Frequency Interference

Canadian Compliance Statement

How to Use This Manual

Document Overview

About this Guide

Document Conventions

Unpacking Your Falcon 4620

Mouse & Stylus Actions

Registering Your PSC Product

Overview

Installing the Falcon® 4620

Installation Quick Start

Top/Wall Mounting Components

Wall Mount Bracket

Swing Arm Mounting Bracket

Computer Back Plate

Keyboard Mounting Tray

Scanner Mounting Tray

Top/Wall Mounting Assembly

Top/Wall Mount Installation

Attach the Falcon 4620 to the Mounting Bracket

Connect the Cables for Peripherals and Accessories

Connect the Keyboard

Connect the Optional PowerScan Scanner

Mount the Keyboard and PowerScan Trays

Connect the Antenna (optional)

Connect to the Ethernet

Connect a Mouse

Bare Leads Power Cable

Install the Software

Ram Ball Mounting Assembly

Ram Ball Mounting Components

Mounting Bracket Assembly

Overview

Getting Started

Powering the Falcon 4620

Turning the Unit On

Power Supply

Turning the Unit Off

Using the Touchscreen

Rebooting the Falcon 4620

Backup Battery

Calibrating the Touchscreen

Adjusting the Brightness

Configuring the Falcon 4620

Communicating with the Network

Basic System

Technical Specifications

Upgrade Options (Factory Only)

Keyboard Specifications

Commercial Grade Keyboard

Rugged NEMA4 Keyboard (Standard/5250)

Overview

PSC PowerScan RF Product Overview

Built for Rugged Industrial Environments

Features

PowerScan™ RF Mechanical Specifications

Connecting A PowerScan to the Falcon 4620

Setup for Keyboard Wedge Interface

Overview

Installing an RF Card

Installing an RF Card with an Internal Antenna

Installing an RF Card with an External Antenna

Overview

Mounting Systems

Keyboards

Rugged NEMA4X Keyboard (Standard/5250)

Stylus

Commercial Grade Keyboard

On-Screen Virtual Keyboard

RF Accessories

Other Accessories