PSC FALCON 315 User Manual

Supported Equipment Manual
for the Falcon® 315 Portable Data Terminal manufactured by PSC
All rights reserved. This document may not be reproduced in full or in part, in any form, without prior written permission of Connect, Inc., 1701 Quincy Avenue, Suites 5 & 6, Naperville, IL 60540.
Connect, Inc. makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Connect, Inc. reserves the right to revise this publication and to make changes to it from time to time without obligation to notify any person or organization of such revision or changes.
Trademarks
PowerNet OpenAir™, OpenAir Linux™, OpenAir Windows™, OpenAir 400™, PowerNet Twin Client™, and PowerNet AirLinc™ are trademarks of Connect, Inc.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Production
This manual was written, edited, and produced by:
Connect, Inc.
1701 Quincy Avenue, Suites 5 & 6 Naperville, IL 60540
www.connectrf.com
Printed in the U.S.A.
Please let us know about any errors in this document at:
http://207.241.78.223/isoxpert/calltrak.nsf/WebTracking?OpenForm
Table of Contents
Chapter 1 • Introduction............................................................................................. 1-1
Description………………… ..........................................................................................1-1
Picture………………………...........................................................................................1-1
Setup Requirements…….. ...........................................................................................1-2
Accessories……………….............................................................................................1-2
Bios…………………………............................................................................................1-2
Release Notes……………............................................................................................. 1-3
Chapter 2 • Terminal Setup........................................................................................ 2-1
Downloading from the WEB........................................................................................2-1
Running Setup from a Download File ........................................................................2-1
Installation………………… ...........................................................................................2-2
Running the Manager……. ..........................................................................................2-4
Quick Start…………………........................................................................................... 2-5
Configuring the Manager....................................................................................2-5
Downloading Files To Terminal........................................................................2-11
Booting the Terminal ........................................................................................2-12
Starting a Telnet Session .................................................................................2-13
Standard Setup……………......................................................................................... 2-14
Setup Using Twin Client Manager....................................................................2-14
Terminal Setup Using Twin Client Menus ........................................................2-20
Authorizing PowerNet....................................................................................... 2-22
Software Management……........................................................................................2-27
Airloader Auto-Configuration ............................................................................2-27
Mobile Device Manager (MDM) Features.........................................................2-33
Manual Download of Configuration Files.......................................................... 2-43
Chapter 3 • Keypad Configuration ............................................................................ 3-1
Keypad Figures…………… ..........................................................................................3-1
Keypad Table……………… ..........................................................................................3-5
Chapter 4 • Error Message Resolution Guide .......................................................... 4-1
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iv Supported Equipment Manual • May, 2006
Description
The Falcon® 315 portable data terminal runs DOS 6.22 on a 32 bit, 386-based platform. This unit includes an 8 x 21 backlit graphics display, an RS-232 serial port, 2MB of RAM, 2MB of flash memory, and a choice of standard-range or long-range integrated laser scanners. Its keypad offers 41 large alphanumeric keys, 10 function keys, Direct Western-European character support, and 2 programmable side triggers.
Chapter 1 • Introduction
Picture
The Falcon battery pack, a rechargeable NiMH battery pack, a Falcon
charger. This terminal has an operating temperature of 14° to 122° F / -10° to 50° C, a storage temperature of -4° to 158° F / -20° to 70° C, and a humidity rating of 5 to 95% (noncondensing). Additionally, it withstands multiple 4.0' / 1.2m drops to concrete.
Wireless options include a choice of 2.4 GHz spread spectrum radios, long range mobility, high throughput network capacity, advanced power management, seamless roaming, access points, antennas and cables, and network and terminal emulation
software. More information about the features of the Falcon
www.pscnet.com.
at
® 315 is powered by 3 AA alkaline batteries (supplied), a rechargeable NiCd
® dock, and a Falcon® battery
® 315 terminal can be found
Supported Equipment Manual
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1-1
Introduction
Setup Requirements
Installation of PowerNet Twin Client requires, at a minimum, the following:
A Pentium-class processor
32 MB of RAM
10 MB of free hard disk space available
Microsoft Windows 95, 98, ME, XP, or NT/2000 operating system
Accessories
Single-Slot Dock , p/n: 00-980-005
4-Slot Dock, p/n: 00-981-015
Softcase with Laser, p/n: 00-910-00
Holster, p/n: 00-908-00
Bios
Belt for Holster, p/n: 00-906-00
Vehicle Mount Cradle, p/n: 00-528-00
Version of BIOS
The most recent version of BIOS on a Falcon® 315 terminal is from 09/13/00.
Finding the Version of BIOS
The version of BIOS will appear on a terminal screen when the terminal is rebooted. For rebooting instructions, see Booting the Terminal in the Quick Start section.
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Release Notes
Release Notes
1)
A Timer value of 999 will cause the back light timer to be "Always On".
2)
The following describes the methods used to enable the EBCDIC~ASCII option for
both the Thick and Thin client.
Thick Client
In order to enable the EBCDIC~ASCII option for the Thick client, you will need to edit the beginning of the rfiles.txt file:
#-------------------------- General ------------------------­[*;*;*;*] u_msgs.txt
by adding the one or two lines below as required for the translation,
#-------------------------- General ------------------------­[*;*;*;*] u_msgs.txt a2ehex.tb e2ahex.tb
and save it.
Note:
If the file(s) do not exist, the reload on the terminal will fail. You can specify one
or the other, or both, but the file(s) must exist.
Then place one or both of these files in the C:\PowerNet\TwinClient\terminal directory.
a2ehex.tb e2ahex.tb
to translate from ASCII to EBCDIC to translate from EBCDIC to ASCII
Then reload the programs and configuration file into the terminal.
To translate from an ASCII "A" to an EBCDIC "b", this is the syntax:
#translate from an ASCII "A" to an EBCDIC "b" 41 82
To translate from an EBCDIC "A" to an ASCII "b", this is the syntax:
#translate from an EBCDIC "A" to an ASCII "b" C1 62
Thin Client
If you are using the Thin Client in Server mode, you will need to add the two files to the
/home/crf
directory.
Supported Equipment Manual • May, 2006
1-3
Introduction
Patch version A 09-07-05
This change will cause the DOS emulators to use a random source port between 2000 and 2100 on each outbound host connection.
Prior to this, they used the same source port number and this would cause problems with some IBM hosts and Firewalls. This would lead to long timeout periods (5-30 minutes) on IBM hosts and lockouts under Firewalls that looked at this as a possible denial of service attack.
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Supported Equipment Manual May, 2006
Chapter 2 • Terminal Setup
Downloading from the WEB
The PowerNet Twin Client software package can be downloaded from the Connect web
http://www.connectrf.com. Click on Partner Services and then click on Software
site at Downloads. Select the file named PowerNet Twin Client for PSC.
Running Setup from a Download File
The downloaded file is a compressed archive. After extraction using a utility such as WinZip or PKWARE, folders are created on the hard disk as shown in the following figure.
Click on the
Disk1 folder to view the files as shown in the following figure.
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2-1
Terminal Setup
Click on the Setup application and proceed to the following section entitled Installation for further instructions.
Installation
The InstallShield wizard runs and presents the following screen.
Click on
Next to begin the installation process.
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Supported Equipment Manual • May, 2006
Installation
To change the default Destination Location, click on click on
Next.
Browse and select a location. Then
The default folder is existing program group or by typing in a new name at the prompt. Then click on
Supported Equipment Manual • May, 2006
PowerNet. This default may be changed either by selecting an
Next.
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Terminal Setup
When the installation is complete, reboot the system to initialize the Twin Client software.
a. To reboot the system immediately, click on b. To reboot later, click on the option to restart the computer later, and then click on
Finish.
Running the Manager
The PowerNet Twin Client Manager is the utility that manages the terminal software and configurations.
Select
Start, Programs, PowerNet, and Twin Client Manager. The PowerNet Twin
Client Manager screen appears as shown in the following figure. This is the administrator's main screen, and all functions are accessed from its menu bar, toolbar, and tabs.
Menu Bar
The menu bar provides access to the functions used to configure the terminals and manage their software.
Finish.
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Supported Equipment Manual • May, 2006
Quick Start
Toolbar
Found under the menu bar, the toolbar provides shortcuts to major features. The toolbar can be turned on or off by changing the Toolbar parameter found on the shortcuts available from the toolbar are as follows.
Create a new terminal configuration.
Open an existing terminal configuration.
Save the current terminal configuration.
Download the configuration to the terminal.
Download software to the terminal.
Configure terminals automatically over the wireless network.
View menu. The
View the PowerNet Twin Client Manager version.
The PowerNet Twin Client Manager is now successfully installed and ready for use. Quick Start provides detailed instructions for quickly configuring the terminal and starting a Telnet session.
Quick Start
Quick Start describes how to prepare the Twin Client Manager and the PSC terminal for a Telnet session with the host. Following an initial setup procedure, the terminal software and configuration are managed automatically over the wireless network.
Configuring the Manager
The first step is to configure the Twin Client Manager to meet site-specific requirements, and then prepare it for the automatic management of the terminal software and IP addresses. This simple procedure will require only a few minutes to complete.
Setting the Emulation
Click on Start, Programs, PowerNet, and Twin Client Manager. Select the Settings menu, as shown below.
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Terminal Setup
Click on
Emulation, select the desired emulation, and click on OK.
Setting the Servers
The Servers are the Telnet host systems the terminals will access.
To set these addresses from the
Settings menu, click on Servers and then click on Add.
Enter the name of each server, its IP address and IP port (normally 23 for Telnet servers), and emulation type. Then click on
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Supported Equipment Manual • May, 2006
OK.
Quick Start
Repeat this step for each Telnet server the terminals are required to access. If an error is made in the name, IP address, IP port number, or terminal emulation type, click on the line that is in error and then click on the
Load button if you want to load an .svr file. Use the Save As button if you want to save
Edit button to make the corrections. Use the
your file as an .svr file.
Setting Terminal Operations
In the Twin Client menu under Settings, choose Terminal Operation.
Run AirLoader on terminal can be selected, and the AirLoader server IP address can be entered.
Click on
Supported Equipment Manual • May, 2006
OK when finished.
2-7
Terminal Setup
Setting Terminal Model
Under Settings, choose the Options menu as shown.
Select terminal model, desired radio type, and COM port.
Saving the Configuration
Click on File and Save As. Enter a name for this configuration.
For the purposes of this example, the name is
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Supported Equipment Manual • May, 2006
vt100.
Quick Start
Setting Airloader Auto-Configuration
The configuration download and IP address assignment for each terminal will take place automatically by setting the Airloader Auto-Configuration options.
Click on the
Note: If the Airloader Auto-Configuration window does not display the options, click on
Airloader option in the Tools menu.
Advanced<< button.
the
If multiple network adapters are installed on the PC, ensure that the desired network adapter is selected. The adapter selection can be changed by clicking on the
Change
button.
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Terminal Setup
This powerful software management tool is described in detail in Airloader Auto­Configuration. For now, it is sufficient simply to use it for assignment of the initial
terminal configuration and IP address, both of which can be easily changed later. Ensure that all of the check boxes are checked as shown above.
To assign terminal IP addresses automatically over the wireless network, check all of the boxes as shown above. Then click on the
From and To boxes as shown in the following figure.
in the
Addresses button and enter the desired range
After setting the address range, click on
OK to return to the Airloader Auto-Configuration
screen.
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Quick Start
Click on the + sign in front of Terminal/Group Manager to access the default terminal group. Next, click on the New Group icon and use the Browse button to select the configuration file saved earlier.
Check the addresses, software, and configuration files to the terminals. Click on the
Active box, and the system is now configured to automatically download IP
box in the
upper right corner to return to the main menu.
Note: The software does not need to be authorized now. It can be authorized later, after a
Telnet session has been established. The procedure is described in Authorizing PowerNet.
Downloading Files To Terminal
Twin Client program and configuration files are installed on the terminal with the following procedure. Boot the terminal according to the instructions in the next section. At the DOS prompt, type “
Under the
Supported Equipment Manual • May, 2006
Terminal menu, click on the Send Program Files to Terminal menu option.
LD” but do not Enter at this time.
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Terminal Setup
At the prompt, choose
Yes or No to download configurations. Choosing Yes is needed to
run in Telnet mode.
The following screen will appear.
Now, choose
Enter on the terminal, while choosing OK at the prompt above.
The files will transfer at this time. Watch the terminal to see that the correct files are loading. Boot the terminal according to the following section. The Twin Client Manager will then automatically manage the terminal software and configuration.
Booting the Terminal
At any time it is necessary to update the terminal software and/or configuration, the terminal must be booted. To cold boot the terminal, turn the unit
<Alt>+<FN2>+<Power>.
A warm boot is performed by pressing
Release all three keys simultaneously.
<Ctrl>+<Alt>+<Del>.
A successful wireless connection is indicated by the display of the Twin Client main menu shown below.
Twin Client © 1991-2006, Connect, Inc.
Keypress to Continue
The date of 2006 is updated on the terminal at the time of a new release. The terminal is now ready to establish a Telnet session with the host system.
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Off, then press
Quick Start
Starting a Telnet Session
At the Twin Client main menu on the terminal, press any key to establish the connection. Until the terminal has been authorized, the following screen is displayed.
RECOVERABLE ERROR Terminal not Authorized for Twin Client
Keypress to Continue
It is not necessary to authorize the terminal at this time, so press any key to continue. The terminal will establish a connection with the host system and start emulation. If the terminal fails to connect to the host, refer to the following tables.
Failure Cause Corrective Action
Incorrect Host IP address Correct the Host List address on the terminal. Refer to
Terminal Setup Using Twin Client Menus.
Incorrect netmask value Access the Edit Functions menu. Correct the netmask
value. Refer to Terminal Setup Using Twin Client Menus.
Error Indication Possible Cause Corrective Action
NOT Associated Invalid NETID Run current radio setup program and
set NETID to match the access point. See Terminal Setup Using Twin Client
Menus. No AirLoad Manager Found.
AirLoad Manager not active, or not installed on the LAN segment.
Ensure that the PC with Twin Client
Manager is on the same segment and
that the PC is operating. If the PC is
not on the same segment, enter the
address of the PC in response to the
terminal prompt. Manager not Active Previously identified
Same as above
AirLoad Manager is no
longer found. Unable to open connection Timeout waiting for data
Download aborted Socket closed during
IP stack on terminal
failed to load.
Transient
communications
failure
download
Reload Program Files and reboot.
Reboot terminal. If problem persists, check the RFSYNC.log in the PowerNetTN directory. Ensure that PC is operating. Reboot terminal and retry.
Manager inactive PC not operating Restart the Airload PC server.
After a Telnet session has been successfully established, the terminal will remain in session for a maximum of 30 minutes at a time until it has been authorized. Once authorized, there is no software restriction on the session time. The instructions for authorizing the terminal are presented in Authorizing PowerNet.
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Terminal Setup
Standard Setup
The default terminal setup is sufficient for most installations. However, to meet site­specific requirements, it may be necessary to customize terminal operation. The standard setup options simplify this process and can be modified by the following methods:
Using the Twin Client Manager.
Using the Twin Client terminal menu system.
Standard Setup describes how to use the Twin Client Manager and the terminal menu systems to set up the terminal. Also described are the methods for authorizing the terminal software.
Setup Using Twin Client Manager
The Twin Client Manager provides a Standard Settings tab for the automatic setup of terminals. Choose according to the emulation selected, each of which is described below.
VT Settings
Standard from under the View menu. The options within this tab vary
Select the VT emulation setup by clicking on the Settings menu and then the Emulation menu, as shown below.
Then click on the vt100 or vt220 selection, as shown below.
Click on
OK after the selection is made, and return to the main Twin Client Manager
menu. The standard settings tab will now reflect the settings for VT emulation.
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Standard Setup
Quadrant Mode
The scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position “windows” in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.
Off disables quadrant processing and Twin Client simply centers the current host
input field in the terminal display.
On enables quadrant processing. However, input fields that cross quadrant
boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.
Soft always positions on a quadrant boundary regardless of input field boundaries.
Viewing keys are enabled.
Hard is the same as Soft except the viewing keys are disabled.
Lock locks the terminal display origin (upper left corner) to fixed row and column
(x,y) coordinates in the host display. The coordinates are zero-based.
Font
These check boxes enable (checked) or disable (unchecked) the display of characters in double high and double wide font.
Key Click
This check box enables (checked) or disables (unchecked) audible key clicks from the terminal. The default value is
Supported Equipment Manual • May, 2006
on (checked).
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Terminal Setup
Printer Type
This scrolling list selects the attached printer type. The default value is none, indicating that no printer is attached.
5250 Settings
Select the 5250 emulation setup by clicking on the Settings menu and then the
Emulation menu, as shown below.
Then click on the 5250 selection, as shown below.
Click on OK after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 5250 emulation.
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Supported Equipment Manual • May, 2006
Standard Setup
Quadrant Mode
The scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position “windows” in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.
Off disables quadrant processing and Twin Client simply centers the current host
input field in the terminal display.
On enables quadrant processing. However, input fields that cross quadrant
boundaries result in a shift to the left in order to locate as much of the current input field on the terminal display.
Soft always positions on a quadrant boundary regardless of input field boundaries.
Viewing keys are enabled.
Hard is the same as Soft except the viewing keys are disabled.
Lock locks the terminal display origin (upper left corner) to fixed row and column
(x,y) coordinates in the host display. The coordinates are zero-based.
Font
These check boxes enable (checked) or disable (unchecked) the display of characters in double high and double wide font.
Supported Equipment Manual • May, 2006
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Terminal Setup
Key Click
This check box enables (checked) or disables (unchecked) audible key clicks from the terminal. The default value is
Printer Type
on (checked).
This scrolling list selects the attached printer type. The default value is none, indicating that no printer is attached.
3270 Settings
Select the 3270 emulation setup by clicking on the Settings menu and then the
Emulation menu, as shown below.
Then click on the 3270 selection, as shown below.
Click on OK after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 3270 emulation.
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