PSC DSL Self-Install Guide
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© Copyright 2010 PSC
PSC Defective Customer Equipment Return Policy
Customer Equipment purchased from PSC can be returned
with proof of purchase for identical or comparable
equipment, at no cost to you within 30 days of purchase date
if proven defective. PSC reserves the right to determine if
equipment is defective and its replacement type. Defective
equipment may not be returned for cash. Equipment that
PSC determines to be defective due to customer negligence,
natural disasters, floods, lightning damage or other acts of
God will not be covered.
PSC DSL Self-Install Guide
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Table of Contents
Setup and Installation
Step 1: Verify Your System Requirements ................................................ 4
Step 2: Verify The Contents Of Your PSC
DSL Self-Install Kit ..................................................................... 4
Step 3: Install The Telephone Line Filters ................................................ 5
Step 4: Install The SpeedStream 4100 DSL Modem .............................. 7
Step 5: Configure Your Broadband Internet Connection
Windows 7………………………………………………....9
Windows Vista .............................................................................. 9
Windows XP ............................................................................... 10
Mac OS X .................................................................................... 11
Troubleshooting DSL Connection Problems
DSL Troubleshooting Checklist ...............................................................12
Other Troubleshooting Questions ...........................................................17
Contact PSC ..................................................................................... 19
PSC DSL Self-Install Guide
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Step 1: Verify Your System Requirements
Operating System: Windows XP or Windows Vista
RAM:
Windows XP: Minimum 256 MB (512 MB recommended)
Windows Vista: Minimum 512 MB (1 GB recommended)
An Ethernet card
A Note on Operating Systems and DSL Connections:
PSC does not recommend using previous versions of Windows (95, 98,
98SE or Millennium) for DSL connections. These versions of Windows
do not have the ability to make a PPPoE connection required to log in to
a DSL connection, and require either a third party program or a router to
make the connection.
Step 2: Verify The Contents Of Your PSC DSL Self-Install Kit
PSC DSL Self-Install Guide
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Step 3: Install The Telephone Line Filters
Install the Data/Phone Filter
1. Locate the jack where you will install the DSL modem.
2. Connect the data/phone filter to the wall jack.
3. Connect the phone (if needed) to the “Phone” side of the filter.
Install the In-line Filters
1. At each of your other phone jacks, disconnect the device connected to
the jack (phone, Caller ID, answering machine, fax machine or satellite
receiver).
2. Connect the in-line filter to the wall jack.
3. Reconnect the device to the in-line filter.
PSC DSL Self-Install Guide
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IMPORTANT: DO NOT INSTALL AN IN-LINE FILTER ON THE
JACK OR THE DATA CABLE CONNECTING TO YOUR DSL
MODEM.
Install the Wall-mounted In-line Filter
1. Dismount the phone from the wall jack, usually by lifting the phone
straight up, then straight out from the wall. Disconnect the short
mounting cord from the wall jack.
2. Connect the wall-mounted filter to the wall jack.
3. Reconnect the short mounting cord to filter and remount the phone on
the mounting posts.
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