Promise Technology VR2600FISANE User Manual

Page 1
Product Guide
Reseller Edition
April 2014
Updated 4/1/2014
Page 2
PROMISE Solution Portfolio
Mac OS X & Rich Media
Prosumer
Portable & Collaboration Storage
Consumers/ProSumers
Photographers
Rich Media Post-Production
Design Studios
SANLink2
Rich Media FC SAN/Thunderbolt
Connectivity
All Thunderbolt devices
Pegasus to VTrak
High Performance/
Availability
VTrak A-Class
Scale-Out Shared SAN
Rich Media Integrated Appliance
Post-Production/Broadcast
VTrak x30/Jx30
FC SAN
Big Data, Cloud, Datacenter
Data Asset Management
Post-Production/Broadcast
Archival
File Sharing
IT Enterprise Surveillance
Vess R2000 Series
SMB Unified Storage
FC/iSCSI SAN, NAS
48TB storage.
VMware,
Citrix & Hyper V certified
Vess A2000 Series
NVR Storage Appliance
15~128 Cameras
Windows Pre-loaded
H.264 HW Decode
2U/6-bay & 3U/16-bay
iSCSI expansion
Page 3
VTrak A-Class…Beyond Storage
Turnkey Shared SAN Solution
Primary Metadata
Server
Client Systems
Secondary Metadata
Server
FS
High Availability design for no single point of failure
Scale-up and Scale-out with Online expansion
Advanced shared file system – High
Performance with simultaneous multi-user access
Advanced Anti-Fragmentation algorithm 30x more efficient than competing solutions
LDAP/Active Directory/Open Directory and ACL Support
Integrated VTrakFS, requires no extra server hardware
High performance, low latency access in a
High performance, low latency
multiuser shared SAN
multiuser shared environment
Clustered filesystem provides full FC bandwidth to each connected client
Single, streamlined management software
administers SAN & Storage
Page 4
VTrak A-Class Shared SAN Solutions
VTrak A-Class 8G Fibre Channel Shared SAN Solutions
Part Number
Form Factor 4U24Bay
Drives Included 24 x 4TB SAS (96TB RAW Capacity) 24 x 2TB SAS (48TB RAW Capacity)
Host Connectivity 4 x 8G Fibre Channel 8 x 8G Fibre Channel
Controller
Expansion Capability Cascade up to 9 JBOD per RAID unit with up to 8 storage nodes for a total of 1920 HDD
Cache 8GB data cache per controller protected with hot-swappable battery backup unit (BBU)
RAID support 0, 1, 1E, 5, 6, 10, 50, 60
Client and FS Bundled 4 Universal Clients and 2 File Systems 10 Universal Clients and 4 File Systems 30 Mac OS X Clients and 4 File Systems
Support & Warranty 3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty
Supported OS Mac OS X, Windows , Linux*
Management Tool
Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial
VTA3800FSL VTA3800FDM VTA38HFDM3
Single Metadata Server/RAID
controller
Port or Ethernet via Telnet, SSH), Third Party Management Support via SNMP, CIM
Dual Metadata Servers/RAID controllers
Note: SFP’s (part X30ADPSFP) are not included with the RAID unit *Linux client support will be available in future firmware release
Page 5
VTrak x30 - High-Performance Storage
Active/Active RAID controllers
Quad 8G Fibre Channel ports per controller
4GB cache per RAID controller
x30 RAID Subsystem available in
3U/16-bay
4U/24-bay
Expansion Chassis available in
3U/16-bay
4U/24-bay
4U/60-bay
Scalable via Expansion Chassis up to 240
drives
Embedded management & monitoring software
PROMISE Technology is the only Apple Qualified Storage Subsystem
Faster than any other available solutions
Dramatically lower TCA
Page 6
VTrak x30 Integrated SAN Solutions
With 4TB HDD
VTrak x30 Series 8G Fibre Channel with 4TB HDD Integrated SAN Solutions
Part Number
Form Factor 3U – 16Bay 4U–24Bay 3U – 16Bay 4U–24Bay 4U-60Bay
Drives
Included
Host
Connectivity
RAID
Controller
Expansion
Capability
Cache
RAID support 0, 1, 1E, 5, 6, 10, 50, 60
Support &
Warranty
Supported OS
E630FDQS4
Same as HC854LL/A
16 x 4TB SAS 24 x 4TB SAS 16 x 4TB SAS 24 x 4TB SAS 60 x 4TB SAS
8 x 8G Fibre Channel 6G SAS JBOD
Dual RAID controllers Dual I/O Modules
Cascade up to 9 JBOD N/A
4GB data cache per controller protected with hot-swappable
battery backup unit (BBU)
3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty
Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE
Linux, VMware
E830FDQS4
Same as HC855LL/A
J630SDQS4
Same as HC857LL/A
J830SDQS4
Same as HC856LL/A
N/A
JBOD
HBA dependent
J930SDQS4
Same as HC858LL/A
Embedded Web Based management using WebPAM PROe
Management
Tool
Note: SFP’s (part X30ADPSFP) are not included with the RAID unit.
(Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third Party Management
Support via SNMP, CIM
N/A
Page 7
VTrak x30 Integrated SAN Solutions
With 2TB and 3TB HDD
VTrak x30 Series 8G Fibre Channel 2TB and 3TB HDD Integrated SAN Solutions
Part Number
H4945LL/A
E630FDQS2
Same as
H4946LL/A
E630FDQS3
Same as
HA260LL/A
E830FDQS2
E830FDQS3
Same as
HA261LL/A
H4948LL/A
J630SDQS3
Same as
HA262LL/A
J830SDQS
J830SDQS3
Same as
HA263LL/A
J930SDQS
Same as
HA796LL/A
Form Factor 3U – 16Bay 4U–24Bay 3U – 16Bay 4U–24Bay 4U–24Bay 4U-60Bay
Drives
Included
Host
Connectivity
RAID
Controller
Expansion Capability
Cache
8 x 2TB
SATA
4 x 8G Fibre
Channel
Single RAID
4GB data cache per controller protected with hot-swappable battery
16 x 2TB
SAS
16 x 3TB SAS
24 x 2TB
SAS
24 x 3TB SAS
16 x 2TB
SATA
16 x 3TB
SAS
24 x 2TB
SAS
8 x 8G Fibre Channel 6G SAS JBOD
Dual RAID controllers Dual I/O Modules
Cascade up to 9 JBOD N/A
backup unit (BBU)
N/A
24 x 3TB
SAS
60 x 3TB SAS
RAID support 0, 1, 1E, 5, 6, 10, 50, 60 JBOD
Support &
Warranty
Supported OS
Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux,
3-years 24x7 Support with onsite PROMISE ServicePlus next business day warranty
VMware
HBA dependent
Embedded Web Based management using WebPAM PROe
Management
Tool
(Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial
Port or Ethernet via Telnet, SSH), Third Party Management Support via
SNMP, CIM
Note: SFP’s (part X30ADPSFP) are not included with the RAID unit.
N/A
Page 8
VTrak x10 Integrated SAN Solutions
With 1TB and 2TB HDD
VTrak x10 Series 4G Fibre Channel Integrated SAN Solutions
Part Number
Form Factor 3U – 16Bay 3U – 16Bay
Drives Included 4 x 1TB SATA 8 x 1TB SATA 16 x 1TB SATA 16 x 2TB SATA 16 x 1TB SATA 16 x 2TB SATA
Host Connectivity
RAID Controller Single RAID Dual RAID Controllers Dual I/O Modules
Expansion Capability Cascade up to 4 JBOD N/A
Cache 2GB data cache per controller protected with battery backup unit (BBU) N/A
RAID support 0, 1, 1E, 5, 6, 10, 50, 60
Support & Warranty 3-years 24x7 Support with advanced part replacement warranty
Supported OS Mac OS X, Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware 4.x HBA dependent
Management Tool
TV270VC/A TV272VC/A TV299VC/A H1142VC/A TV274VC/A H1144VC/A
2 x 4G Fibre
Channel
Embedded Web Based management using WebPAM PROe (Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH), Third
Party Management Support via SNMP, CIM
4 x 4G Fibre Channel 3G SAS JBOD
JBOD
N/A
Note: SFP’s (part VTESFP4G) are not included with the RAID unit.
Page 9
VTrak Series Integrated Solutions
PROMISE Technology Service Options
Integrated Ex30
Integrated J930
Integrated Ex10
Integrated Jx10
3­Business Day + 24x7 Phone and Email Support (please verify available service areas)
3­response + 24x7 Phone and Email Support (please verify
available service areas)
3-year warranty with 24x7 Phone and Email Support with Advanced Parts Replacement
3-
­hour response + 24x7 Phone and Email Support (please verify available service areas)
VTXSVCSP3AVU
2­Next Business Day + 24x7 Phone and Email Support
2­response
VTXSVCEW2AVU
2­Support with Advanced Parts Replacement
Additional 1 Ex10 and Jx10 Series
Drive Disposal
(per
chassis)
Drive disposal option for VTrak
10 and Ex30 with HDD
2 year Extension (per chassis)
Service/Support Uplifts
year PROMISE ServicePlus Onsite warranty Next
year PROMISE ServicePlus Onsite Warranty w/4-hour
year Uplift PROMISE ServicePlus Onsite Warranty w/4
year extended PROMISE ServicePlus Onsite warranty
year extended warranty PLUS uplift to 4-Hour on-site
year extended warranty with 24x7 Phone and Email
-year period extended warranty for VTrak for a total of 6 years. Include HDDs
Option with standard 3-year warranty
Integrated
and A-Class
Included Included Included n/a n/a
n/a n/a n/a SP3YEARA SP3YEARA
n/a n/a n/a Included Included
VTXSVCSP3AVU
VTXSVEW2BVH VTXSVJW2BVH VTXNBJW92T5 n/a n/a
VTXSVCEW2AVU
n/a n/a n/a EW2VTEA EW2VTJA
n/a n/a n/a VTX10EW1T6D VTX10JW1T6D
KYHD3Y KYHD3Y n/a KYHD3Y KYHD3Y
J630/830
VTXSVCSP3AVU n/a n/a
VTX4HJW92T5 n/a n/a
Ex
KYHD2YE KYHD2YE n/a KYHD2YE KYHD2YE
Page 10
Vess™ R2000 Series
Unified Storage Solutions
Application
Print
Virtualization
VM
Email
VM VM
Layer
File
Server
Block and NAS
Server
VM
SQL
VM
Backup
Server
VM
High Availability dual-controllers with seamless failover
1GbE iSCSI, Hybrid 8G FC/iSCSI SAN and 10GbE iSCSI connectivity
2GB Cache upgradeable to 16GB per controller
High Performance and Availability Block and
NAS Support
CIFS, NFS AFP, FTP WebDAV Protocol Support
NAS Local and Remote Replication with NAS
Online Recovery
Microsoft ADS and LDAP Support
PerfectRebuilt, PerfectCache and Online Clone
for LUN and Share Disk
JBOD Expansion up to 112 HDDs
RAID 0, 1, 1E, 5, 6, 10, 50, 60 Support
VMware vShpere, Citrix XenServer and Microsoft Hyper-V Certified
Page 11
Vess™ R2000 Series
1GbE Base-T Unified Storage Solutions
Part Number
Form Factor 3U
Number of Drive
Bay
Drives Included 16 x 2TB NL SAS HDD 16 x 3TB NL SAS HDD 16 x 4TB NL SAS HDD Diskless
Host Connectivity 8 x 1GbE 4 x 1GbE 8 x 1GbE 4 x 1GbE 8 x 1GbE 4 x 1GbE 8 x 1GbE 4 x 1GbE
RAID
Controller/IO
Module
Expansion
Capability
Availability
Features
Processor 64bit 6-core @ 1.1GHz Processor
Cache 2GB per controller (upgradable to 16GB)
RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60
Support &
Warranty
VR2600ZIDAGE VR2600ZISAGE VR2600ZIDAME VR2600ZISAME VR2600ZIDANE VR2600ZISANE VR2600ZIDUBA VR2600ZISUBA
16
Dual RAID
Controllers*
Single RAID
Controller
Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild, Battery Flash Backup
3-Year 8x5 Support with advanced part replacement and credit card guaranteed
Dual RAID
Controllers*
Single RAID
Controller
Cascade up to 6 JBOD
Controllers*
Dual RAID
Single RAID
Controller
Dual RAID
Controllers*
Single RAID
Controller
Supported OS Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper-V
Management Tool
Note: *SAS-to-SATA adapters (part VRST6GBJ4P) are required for SATA HDD with DUAL RAID controller unit.
WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH,
Telnet, SLP
Page 12
Vess™ R2000 Series
Combo 10GbE & 1GbE Base-T Unified Storage Solutions
Part Number
Form Factor 3U
Number of Drive
Bay
Drives Included 16 x 2TB NL SAS HDD 16 x 3TB NL SAS HDD 16 x 4TB NL SAS HDD Diskless
Host Connectivity
RAID
Controller/IO
Module
Expansion
Capability
Availability
Features
Processor 64bit 6-core @ 1.1GHz Processor
Cache 2GB per controller (upgradable to 16GB)
RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60
VR2600TIDAGE VR2600TISAGE VR2600TIDAME VR2600TISAME VR2600TIDANE VR2600TISANE VR2600TIDAAA VR2600TISABA
16
4 x 10GbE and
8 x 1GbE
Dual RAID
Controllers*
2 x 10GbE and
4 x 1GbE
Single RAID
Controller
Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild, Battery Flash Backup
4 x 10GbE and
8 x 1GbE
Dual RAID
Controllers*
2 x 10GbE and
4 x 1GbE
Single RAID
Controller
Cascade up to 6 JBOD
4 x 10GbE and
8 x 1GbE
Dual RAID
Controllers*
2 x 10GbE and
4 x 1GbE
Single RAID
Controller
4 x 10GbE
and 8 x 1GbE
Dual RAID
Controllers*
2 x 10GbE and
4 x 1GbE
Single RAID
Controller
Support &
Warranty
Supported OS Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper-V
Management Tool
Note: *SAS-to-SATA adapters (part VRST6GBJ4P) are required for SATA HDD with DUAL RAID controller unit.
WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH, Telnet,
3-Year 8x5 Support with advanced part replacement and credit card guaranteed
SLP
Page 13
Vess™ R2000 Series
Combo 8G Fibre Channel & 1GbE Unified Storage Solutions
Part Number
Form Factor 3U
Number of Drive
Bay
Drives Included 16 x 2TB NL SAS HDD 16 x 3TB NL SAS HDD 16 x 4TB NL SAS HDD Diskless
Host Connectivity 8 x 1GbE 4 x 1GbE 8 x 1GbE 4 x 1GbE 8 x 1GbE 4 x 1GbE 8 x 1GbE 4 x 1GbE
RAID
Controller/IO
Module
Expansion
Capability
Availability
Features
Processor 64bit 6-core @ 1.1GHz Processor
Cache 2GB per controller (upgradable to 16GB)
RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60
Support &
Warranty
VR2600FIDAGE VR2600FISAGE VR2600FIDAME VR2600FISAME VR2600FIDANE VR2600FIDANE VR2600FIDUBA VR2600FISUBA
16
Dual RAID
Controllers*
Single RAID
Controller
Three Redundant PSU, hot-swap drives, Predictive Data Migration, PerfectRebuild, Battery Flash Backup
3-Year 8x5 Support with advanced part replacement and credit card guaranteed
Dual RAID
Controllers*
Single RAID
Controller
Cascade up to 6 JBOD
Controllers*
Dual RAID
Single RAID
Controller
Dual RAID
Controllers*
Single RAID
Controller
Supported OS Windows 2003, Vista, 7, 2008, RedHat Linux, SuSE Linux, Ubuntu, CentOS, VMware, XenServer, Hyper-V
Management Tool
Note: *SFP’s (part VRSFP8G) are not included with the RAID unit. SAS-to-SATA adapters (part VRST6GBJ4P) are required for SATA HDD with DUAL RAID controller unit.
WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP, SSH,
Telnet, SLP
Page 14
Vess™ J2000 Series
6G SAS Expansion Options
Part Number
Form Factor 3U 3U
Number of Drive
Bay
Drives Included 16 x 4TB NL SAS HDD 16 x 3TB NL SAS HDD 16 x 2TB NL SAS HDD Diskless
Host Connectivity 6G SAS 6G SAS
RAID
Controller/IO
Module
Availability
Features
Processor N/A
Cache N/A
RAID support JBOD
Support &
Warranty
VJ2600SZDANE VJ2600SZSANE VJ2600SZDAME VJ2600SZSAME VJ2600SZDAGE VJ2600SZSAGE VJ2600SZDUBA VJ2600SZSUBA
16 16
Dual I/O
Modules*
Single I/O
Modules
Dual I/O
Modules*
Three Redundant PSU and hot-swap drives
3-Year 8x5 Support with advanced part replacement and credit card guaranteed
Single I/O
Modules
Dual I/O
Modules*
Single I/O
Modules
Dual I/O
Modules*
Single I/O
Modules
Supported OS HBA dependent and refer to the latest compatibility list
Note: *SAS-to-SATA adapters (part VRST6GBJ4P) are required for SATA HDD with DUAL RAID controller unit.
Page 15
Vess™ R2000 Series
PROMISE Technology Service Options
3-
9x5 Support with advanced part replacement and credit card guaranteed warranty
3-
NBD Service for USA/Canada for Vess2000
Series RAID Head with
3­J2000 Series JBOD with
2-
standard warranty by 2YRS USA/Canada for VessR2000 RAID
Head with
2-
standard warranty by 2YRS USA/Canada for Vess J2000 JBOD
with
3­without
3-
or without
Drives
2-
without
2-
or without
Drives
Service/Support Uplifts
Integrated and Non-integrated Vess R2000
Year
Year 8 x 5 support with PROMISE ServicePlus-
Year 8 x 5 support with PROMISE ServicePlus-NBD Service for USA/Canada for Vess
Year Ext Warranty.Extends
or without Drives
Year Ext Warranty.Extends
or without Drives
Year PROMISE 24x7 Support for USA/Canada for Vess2000 Series RAID Head with or
Drives
Year PROMISE 24x7 Support for USA/Canada for Vess J2000 Series JBOD with
Year Ext Extends 24x7 Support by 2YRS USA/Canada for VessR2000 RAID Head with or
Drives
or without Drives
or without Drives
Included
VR2KSPNBDAA
VJ2KSPNBDAA
VR2KEW2YRAA
VJ2KEW2YRAA
VR2KSE3YRAA
VJ2KSE3YRAA
VR2KSE2YRAA
Year Ext Extends 24x7 Support by 2YRS USA/Canada for Vess J2000 JBOD with
VJ2KSE2YRAA
Page 16
Vess A2000 Storage Appliance
A Storage Server with native RAID redundancy/Protection
Industrial FRU design for easy maintenance
Aimed to focus on midsize to large scale video surveillance installations
Windows (WS7P) embedded
SAS or iSCSI expansion for long-term archive
Built-in utilities for system management
Purpose-built for video surveillance application
Built-in HW decode and supports dual displays (VGA and HDMI)
Optimized for video surveillance recording
Utilities and SDK package for advanced integration
Page 17
Vess™ A2000 Series
NVR Appliance for Video Surveillance
Part Number VA2600GZSAIE VA2600GZSAKE VA2200GZSAIH VA2200GZSAKH
Form Factor 3U 2U
Number of Drive Bay 16 6
Drives Included 16 x 2TB Enterprise HDD 16 x 3TB Enterprise HDD 16 x 2TB Enterprise HDD 16 x 3TB Enterprise HDD
Host Connectivity 4 X 1GbE Ports
Number Camera Support 64-128 FHD Camera 15-64 FHD Camera
Pre-loaded OS Windows Embedded Standard 7 Runtime (WS7P) Standard
Expansion Capability Via iSCSI using Vess R2000 Series
Availability Features Redundant PSU, hot-swap drives, Predictive Data Migration, Video Surveillance Mode
Processor Xeon E3-1245V2 i3-3225
Cache 8GB 4GB
Boot Disk Capacity 32GB mSATA 16GB mSATA
RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60
Support & Warranty 3-Year 8x5 Support with advanced part replacement and credit card guaranteed
VMS Support Milestone, Genetec
Management Tool
WebPAM PROe/SNMP via Ethernet, CLI/CLU via RJ-11 or Ethernet, OPAS/UPS Monitor via USB, Ethernet, RJ-11 Serial Port, USB, SNMP,
SSH, Telnet, SLP
Page 18
Vess™ A2000 Series
PROMISE Technology Service Options
3-
3 Year PROMISE 24x7 Support for
3 Year PROMISE
2 Year Ext Extends 24x7 Support for
2 Year Extends PROMISE w/Drives
2 Year Ext w/Drives
Service/Support Uplifts
Integrated Vess A2000
Year 9x5 Support with advanced part replacement and credit card guaranteed warranty
Warranty.Extends standard warranty by 2YRS USA.Canada for Vess A Series
Included
USA.Canada for Vess A Series with Drives VA2KSP3YRAZ
ServicePlus-NBD Service for USA.Canada for Vess A Series w/Drives VA2KSPNBDAZ
USA.Canada for Vess A Series with Drives VA2KSE2YRAZ
ServicePlus-NBD Service for USA.Canada for Vess A Series
VA2KSENBDAZ
VA2KEW2YRAZ
Page 19
VessRAID/VessJBOD 1000 Series
Entry-level Integrated/Unified Storage Solutions
VessRAID 1830
VessRAID 1840
VessJBOD 1830 VessJBOD 1840
Part Number
Form Factor 2U 3U 2U 3U
Number of Drive Bay
Drives Included 8 x 2TB Enterprise SATA HDD 8 x 2TB Enterprise SATA HDD
Host Connectivity 2 x SAS 4 x iSCSI/NAS
Data Services NAS Volume Clone, NAS replication and NAS Fusion on NAS supported systems N/A
Expansion Capability Cascade up to 6 JBOD N/A
Availability Features Dual power supply and hot-swap drives Dual power supply and hot-swap drives
Controller Single (Intel® IOP348 1.2Ghz) N/A
Cache 512MB upgradeable to 2GB (upgrade part VTEMEM2G) N/A
RAID support 0,1,1E, 5, 6, 10 (0+1), 50, 60 JBOD
Support & Warranty 3-Year 8x5 Support with advanced part replacement and credit card guaranteed
Supported OS
VR1830SNAC1C VR1830INAC2C VR1840FNAC2C VR1840SNAC1C VR1840INAC2C VJ1830NAC1C VJ1840NAC1C
12 16 12 16
2 x 8G FC/
2 x iSCSI/NAS
Windows 2000, XP, 2003, Vista, 2008, Windows 7, Redhat Linux, SuSe Linux, FreeBSD
7.0, Ubuntu, Centos, VMware ESX 4.x
2 x SAS 4 x iSCSI/NAS SAS
HBA dependent
Management Tool
Note: SFP’s (part X30ADPSFP) are not included with the RAID unit
Embedded Web Based management using WebPAM PROe (Ethernet),Command Line
Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet, SSH
N/A
Page 20
Pegasus2
DAS With Thunderbolt™ 2 Technology
Pegasus2 R2
8TB Capacity
Pegasus2 R6
12TB and 18TB
Capacity
Pegasus2 R8
24TB and 32TB
Capacity
Thunderbolt™ 2 Host Connectivity with 20Gb/s bi-directional / single channel connectivity speeds
Designed for the 4K environment with 15Gbps requirements
Transfer and display 4K video files simultaneously
Backup terabytes of data in minutes rather than hours
Hot-Swappable Bays for Effortless Replacement of Failed Drive
Advanced RAID Engine
RAID Level Supported:
R4: RAID: 0, 1, 1E, 5, 6, 10
R6/R8: RAID 0, 1, 1E, 5, 6, 10, 50
Page 21
Pegasus2 R-Series
Thunderbolt™ 2 Hardware RAID Storage Solutions
PROMISE Pegasus2 Hardware RAID with Thunderbolt™ 2 Storage Solutions
Part Number
Number of Bay 4-Bay 6-Bay 8-Bay
Drives Included 4 x 2TB SATA 6 x 2TB SATA 6 x 3TB SATA 8 x 3TB SATA 8 x 4TB SATA
Host Connectivity Thunderbolt™ 2 and Thunderbolt™ Cable Included with Unit
Expansion Capability Cascade up to 6 devices
RAID support 0, 1, 5, 6, 10 0, 1, 5, 6, 10, 50
Thunderbolt Ports 2 x Thunderbolt™ 2 Technology Ports at 20Gb/s (2.5GB/s)
Capacity 5.7TB Formatted with HFS+ 9.7TB Formatted with HFS+
Supported OS Mac OS X 10.8.5 and Newer
Backup Software Supports Time Machine in Mac OS X
Support & Warranty 2 years 9x5 Support with advanced part replacement and credit card guaranteed
P2R4HD8US
Same as HE151VC/A
P2R6HD12US
Same as HE152VC/A
P2R6HD18US
Same as HE153VC/A
14.7TB Formatted with HFS+
P2R8HD24US
Same as HE154VC/A
0, 1, 5, 6, 10, 50, 60
20.7TB Formatted with HFS+
P2R8HD32US
Same as HE155VC/A
27.9TB Formatted with HFS+
Page 22
Pegasus and Pegasus2 R-Series
PROMISE Technology Service Options
2 years
2 Year PROMISE 24x7 Phone Support uplift from existing M
Series R4,R6 and R8
1 Year Extends 24x7 Phone Support by 1YR uplift from existing M
for Pegasus
Series R4,R6
2 year PSP (Promise Service Plus) onsite parts replacement. Enhances standard 2 year warranty USA.Canada
1 year PSP (Promise Service Plus) onsite parts replacement. Additional standard 1 year warranty USA.Canada
1 Year Ext Warranty. Extends standard warranty by 1YR
RAID
w/Drives and does not offer onsite parts replacement PSP (Promise Service Plus)
Service/Support Uplifts
Pegasus R4/R6
8x5 Support with advanced part replacement and credit card guaranteed Included
-F 9-5 for USA.Canada for Pegasus
-F 9-5 USA.Canada
and R8
for Pegasus R4/R6/R8 RAID w/Drives
for Pegasus R4/R6/R8 RAID w/Drives
USA.Canada for Pegasus R4/R6/R8
PR2Y24x7stdP
PR1Y24x7extP
PR2YPSPstd
PR1YPSPext
PR1Yext
Page 23
SANLink2
Part Number
Description
SLF2102NAA
SANLink
8G Fibre Channel to Thunderbolt 2 Bridge
Same as HE553LL/A
Dual 8G Fibre Channel ports with auto negotiation of 1, 2 and 4Gbps
Host connectivity using Thunderbolt™ 2 ports
Dual Thunderbolt™ ports supporting daisy-chaining of peripherals
Fully qualified Mac OS X, Mac OS X Server, Final Cut Studio and Xsan solution
Qualified solution with PROMISE VTrak x30 (8Gbps FC) and x10 Series (4Gbps
FC) storage subsystems
Warranty: 3-years 24x7 Support with advanced part replacement
8G Fibre Channel to Thunderbolt™ 2 Bridge
Page 24
VTrak x30 Empty Chassis Solutions
swapped battery backup
VTrak Ex30 Series Empty Chassis VTrak Jx30 Series Empty Chassis
Note: Check published compatibility list for drive qualifications
Part Number
Form
Factor/Drive
Host
Connectivity
Expansion
Capability
Availability
Features
RAID Controller Dual RAID Single RAID Dual RAID Single RAID Dual I/O Single I/O Dual I/O Single I/O
Cache
RAID support 0, 1, 1E, 5, 6, 10, 50, 60 JBOD
Support &
Warranty
Supported OS Windows 2008, Oracle Linux, Red Hat Linux, SuSE Linux, VMware HBA dependent
Management
Tool
E630FDNX E630FSNX E830FDNX E830FSNX J630SDNX J630SSNX J830SDNX
3U – 16Bay 4U-24Bay 3U – 16Bay 4U-24Bay
4 x 8G Fibre Channel per RAID controller SAS 6G
Cascade up to 9 JBOD JBOD cascading supported
Dual power supply, hot-swapped BBU, Hot-swap drives Dual power supply and Hot-swap drives
2GB data cache per controller, protected with hot-
unit (BBU)
3-years 24x7 Support with advanced part replacement warranty
Embedded Web Based management using WebPAM PROe
(Ethernet),Command Line Interface (CLI) or Command Line Utility (Serial
Port or Ethernet via Telnet, SSH), Third Party Management Support via
SNMP, CIM
N/A
N/A
J830SSNX
Note: SFP’s (part X30ADPSFP) are not included with the RAID unit. SAS-to-SATA adapters (part X30BDGLFQUAD) are required for SATA HDD with DUAL RAID controller unit.
Page 25
VTrak x10 Empty Chassis Solutions
VTrak Ex10 Series Empty Chassis VTrak Jx10 Series Empty Chassis
Note: Check published compatibility list for drive qualifications
Part Number
Form Factor/Drive 3U – 16Bay 3U – 16Bay
Host Connectivity 4G Fibre Channel SAS 3G SAS 3G
Port Per Controller 2 x 4G FC 4 x SAS 3G N/A
Expansion
Capability
Availability
Features
RAID Controller Dual RAID Single RAID Dual RAID Single RAID Dual I/O Single I/O
Cache
RAID support 0, 1, 1E, 5, 6, 10, 50, 60 JBOD
Support &
Warranty
Supported OS Windows 2008, Red Hat Linux, SuSE Linux, VMware 4.x HBA dependent
VTE610fD VTE610fS VTE610sD VTE610sS VTJ610sD VTJ610sS
Cascade up to 4 JBOD JBOD cascading supported
Dual power supply and Hot-swap drives Dual power supply and Hot-swap drives
512MB data cache per controller, protected with battery backup unit (BBU)
2GB cache upgrade option available (upgrade part VTEMEM2G)
3-years 24x7 Support with advanced part replacement warranty
N/A
Embedded Web Based management using WebPAM PROe (Ethernet),Command
Management Tool
Note: SFP’s (part VTESFP4G) are not included with the RAID unit. SAS-to-SATA adapters (part VTSATAMUX4P) are required for SATA HDD with DUAL RAID controller unit.
Line Interface (CLI) or Command Line Utility (Serial Port or Ethernet via Telnet,
SSH), Third Party Management Support via SNMP, CIM
N/A
Page 26
Channel Service/Support Uplifts
PROMISE Technology Service Options
3­Support with Advanced Parts Replacement
2­Email Support with Advanced Parts Replacement
3-
-
hour response + 24x7 Phone and Email Support
(please verify available service areas)
5-
­hour response (please verify available service areas)
Additional 1
VTrak
Does not include HDDs
VTrak x10 and x30 Series Empty Chassis
Ex30 w/o HDD Jx30 w/o HDD Ex10 w/o HDD Jx10 w/o HDD
year warranty with 24x7 Phone and Email
year extended warranty with 24x7 Phone and
year PROMISE ServicePlus Onsite Warranty w/4
year PROMISE ServicePlus Onsite Warranty w/4
-year period extended warranty for
Ex10 and Jx10 Series for a total of 6 years.
Included Included Included Included
EW2VTE EW2VTJ EW2VTE EW2VTJ
SP3YEAR SP3YEAR SP3YEAR SP3YEAR
SP5YEAR SP5YEAR SP5YEAR SP5YEAR
n/a n/a VTX10EW1T6 VTX10JW1T6
Page 27
Apple/PROMISE
Part Number Cross Reference
Apple PROMISE Description Apple PROMISE Description
HA260LL/A E630FDQS3
HA261LL/A E830FDQS3
HA262LL/A J630SDQS3
HA263LL/A J830SDQS3
HA796LL/A J930SDQS
H4945LL/A H4945LL/A
H4946LL/A H4946LL/A
H4947LL/A H4947LL/A
H4948LL/A H4948LL/A
HA796LL/A J930SDQS
HA260LL/A E630FDQS3
HA263LL/A E830FDQS3
HA262LL/A J630SDQS3
3U/16-Bay RAID System 48TB Raw Capacity 16x3TB SAS drives Dual controller
4U/24-Bay RAID System 72TB Raw Capacity 24x3TB SAS drives Dual controller
3U/16-Bay Expansion Chassis 48TB Raw Capacity 16x3TB SAS drives Dual I/O
Module
4U/24-Bay Expansion Chassis 72TB Raw Capacity 24x3TB SAS drives Dual I/O
Module
4U/60-Bay Expansion Chassis 180TB Raw Capacity 60x3TB SAS drives Dual I/O
Module
3U/16-Bay RAID System 16TB Raw Capacity 8x2TB SATA drives Single controller
3U/16-Bay RAID System 32TB Raw Capacity 16x2TB SATA drives Dual controller
4U/24-Bay RAID System 48TB Raw Capacity 24x2TB SATA drives Dual controller
3U/16-Bay Expansion Chassis 32TB Raw Capacity 16x2TB SATA drives Dual
controller
4U/60-Bay Dual Controller 6G SAS JBOD Expansion Subsystem includes 60x 3TB
7200-RPM NL-SAS HDD
3U/16-Bay Dual Controller RAID Subsystem with 8-Ports 8G Fibre Channel
includes 16x 3TB 7200-RPM
4U/24-Bay Dual Controller RAID Subsystem with 8-Ports 8G Fibre Channel
includes 24x 3TB 7200-RPM
3U/16-Bay Dual Controller 6G SAS JBOD Expansion Subsystem includes 16x 3TB
7200-RPM NL-SAS HDD
HA265LL/A X30DVSA3
H1142VC/A H1142VC/A
TV274VC/A TV274VC/A
TV299VC/A TV299VC/A
TV272VC/A TV272VC/A
TV270VC/A TV270VC/A
HA017VC/A PR6HD18TUS
H5187VC/A PR602US
H5186VC/A PR601US
H5185VC/A PR402US
H5184VC/A PR401US
H7293LL/A SLF1002NAC
HA269LL/A X30SPAJ4
PROMISE VTrak x30 Series 3TB SAS Drive Module
3U/16-Bay RAID System 32TB Raw Capacity 16x2TB SATA drives Dual controller
3U/16-Bay Expansion Chassis 16TB Raw Capacity 16x1TB SATA drives Dual I/O
Module
3U/16-Bay RAID System 16TB Raw Capacity 16x2TB SATA drives Dual controller
3U/16-Bay RAID System 8TB Raw Capacity 8x1TB SATA drives Dual controller
3U/16-Bay RAID System 4TB Raw Capacity 4x1TB SATA drives Single controller
Pegasus R Series 6-bay with 6x 3TB SATA HDD High Performance Hardware RAID
Pegasus R Series 6-bay with 6x 2TB SATA HDD High Performance Hardware RAID
Pegasus R Series 6-bay with 6x 1TB SATA HDD High Performance Hardware RAID
Pegasus R Series 4-bay with 4x 2TB SATA HDD High Performance Hardware RAID
Pegasus R Series 4-bay with 4x 1TB SATA HDD High Performance Hardware RAID
PROMISE SANLink adapter provides dual Thunderbolt port to dual 4Gbps Fibre
Channel connectivity
Apple VTrak x30 Series 4U Expansion Chassis Service Parts Kit
HA795LL/A X30KITJ5
HE151VC/A P2R4HD8US
HE152VC/A P2R6HD12US
HE153VC/A P2R6HD18US
PROMISE VTrak x30 Series 4U Ultra-Dense Expansion Chassis Spare Parts Kit
(For J930s)
Promise Pegasus2 R4 8TB (4 x 2TB SATA) RAID System (US)
Promise Pegasus2 R6 12TB (6 x 2TB SATA) RAID System (US)
Promise Pegasus2 R6 18TB (6 x 3TB SATA) RAID System (US)
H1144VC/A H1144VC/A
HC657VC/A PR6HD24TUS
HE154VC/A P2R8HD24US
HE155VC/A P2R8HD32US
3U/16-Bay Expansion Chassis 32TB Raw Capacity 16x2TB SATA drives Dual I/O
Module
Pegasus R Series 6-bay with 6x 4TB SATA HDD High Performance Hardware RAID
Promise Pegasus2 R8 24TB (8 x 3TB SATA) RAID System (US)
Promise Pegasus2 R8 32TB (8 x 4TB SATA) RAID System (US)
Page 28
PROMISE Deal Registrations
Protect Your Subsystem Sales
Get higher margin
http://www.PromiseRewards.com
Page 29
Why PROMISE...MAP Program
Gain margin on your Prosumer Sales
Contact your Regional Sales Representative on how to be part of
the MAP Program
Pegasus J2/J4
Page 30
Channel Field Organization
C A N A D A
AK
N. CA
Outside sales Location
British Columbia Alberta Saskatchewan Manitoba Ontario Quebec
WA
OR
NV
S. CA
HI
ID
UT
AZ NM
MT
WY
CO
ND
SD
NE
TX
ME
VT
Behrouz Zali
Director of Channel Sales
w: (408) 228-1429
NH
MN
KS
OK
WI
IA
MO
AR
LA
IN
IL
MS AL
MI
OH
KY
TN
GA
WV
NY
PA
VA
NC
SC
FL
MD
DE
NJ
c: (650) 867-7310
MA
RI
Behrouz.Zali@Promise.com
CT
Sean Rose DMR Channel Sales Manager c: 414-446-8696
Sean.Rose@Promise.com
Lily Louie Channel Marketing w: (408) 228-1432
Lily.Louie@Promise.com
Harry Hoang Systems Engineer w: (408) 228-1556 c: (408) 207-8807
Harry.Hoang@Promise.com
Mike Maxwell Channel Distribution Manager w: (408) 228-1519 c: (714) 673-5179
Michael.Maxwell@Promise.com
Maribel Sepulveda Deal Registration/Order Entry w: (408) 228-1539 Fax: (866) 562-4839
Maribel.Sepulveda@Promise.com
West Rodney Lopez
Rodney.Lopez@Promise.com
w: (408) 228-1507
c: (408) 910-2626
Inside Sales Brian Reynolds w: (408) 228-1572
Brian.Reynolds@Promise.com
Central Patrick O’Malley
Patrick.Omalley@Promise.com
w: (919) 462-8420 c: (919) 607-5662
Inside Sales Neelam Lopez
w: (408) 228-1442
Neelam.Lopez@Promise.com
Southeast Michael Bush
Michael.Bush@Promise.com
w: (408) 228-1438 c: (334) 799-7873
Inside Sales Neelam Lopez
w: (408) 228-1442
Neelam.Lopez@Promise.com
Northeast Don Lockyer
Donald.Lockyer@Promise.com
w: (408) 228-1444
c: (860) 874-5401
Inside Sales Brian Reynolds w: (408) 228-1572
Brian.Reynolds@Promise.com
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