Promise Technology E310f, E310s, VTrack User Manual

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UICK

VT

RAK

E-Class

E310f and E310 s

S

TAR T

Version 1.0

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UIDE

© 2007 Promise Technology, Inc. All Rights Reserved.

VTrak E-Class Quick Start Guide

VTrak E-Class Task List

Step 1: Unpacking the VTrak (below)
Step 2: Mounting VTrak in a Rack (page 5)
Step 3: Installing Disk Drives (page7)
Step 4: Making Management and Data Connections

• Fibre Channel (page 11)

• Serial Attached SCSI (page 16)
Step 5: Making Serial Cable Connections (page 22)
Step 6: Connecting the Power (page 23)
Step 7: Setting the IP Address (page 25)
Step 8: Creating Disk Arrays with WebPAM PROe (page 29)

For complete information about your VTrak E310f/s subsystem, see the VTrak
E-Class Product Manual on the CD.

Step 1: Unpacking the VTrak

The VTrak box contains the following items:

•VTrak Unit

• Quick Start Guide

• Front bezel and key

• Left and right center-mount
brackets

• Left and right mounting rails

The electronic components within the VTrak disk array are
sensitive to damage from Electro-Static Discharge (ESD).
Observe appropriate precautions at all times when handling the
VTrak or its subassemblies.

• RJ11-to-DB9 serial data cable

• Screws for disk drives
(50, including 2 spares)

• 1.5m (4.9 ft) Power cords (2)

• CD with SNMP files, Product
Manual and Quick Start Guid e

Warning

2

Use the following categories of network cables with VTrak:

• Cat 6, preferred

• Cat 5E, minimum

Figure 1. VTrak E310f/s front view

Drive Carrier LEDs

Step 1: Unpacking the VTrak

Important

Drive Carriers

Figure 2. VTrak E310f rear view

Power Supply 1

Cooling Unit 1
with Battery

I

O

FC 1 FC 2

4
2
1

Gb/s

Gb/s

Mgmt

4
2
1

115200

8 N 1

RAID Controller 1

Cooling Unit 2
with Battery

UPS

3

Power and Status LEDs

Power Supply 2

FC 1 FC 2

Mgmt

4

4

2

2

1

1

Gb/s

Gb/s

115200

8 N 1

RAID Controller 2

I

O

UPS

VTrak E-Class Quick Start Guide

Figure 3. VTrak E310s rear view

Power Supply 1

RAID Controller 1

Cooling Unit 1
with Battery

I

O

Mgmt

115200

8 N 1

Cooling Unit 2
with Battery

UPS

Power Supply 2

Mgmt

RAID Controller 2

I

O

UPS

115200

8 N 1

4

Step 2: Mounting VTrak in a Rack

Step 2: Mounting VTrak in a Rack

The E-Class subsyte ms inst alls to the rack us ing the su pplied mo unting rail s. You
can also use your ex isting rails.

Figure 4. VTrak E310f/s mounted in a rack with the supplied rails

Ver tic al R ack Po st

Handles mount
outside the rack post

• At least two persons are required to safely lift, place, and
attach the VTrak enclosure into a rack system.

• Do not lift or move the VTrak enclosure by the handles, powe r
supplies or the controller units. Hold the enclosure itself.

• Do not install the VTrak enclosure into a rack without rails to
support the enclosure.

To install the VTrak enclosure into a rack with the supplied mounting rails:

1. Check the fit of the mounting rails in your rack system.

2. Slide the plates out of the mounting rails.

3. Attach one plate to each side of the VTrak enclosure.
Line-up the two stud s a nd si x hole s in t he pla te wi th the c orresp onding ho les

in the enclosure. Attach each plate with six screws (included).

4. Slide one of the rails over the plate on one side of the enclosure.
The rail is designed to slide freely over the plate.

5. Attach a four-hole flange to the rail, with the flange toward the front (disk
drive end) of the enclosure.

Install four rail adjustment screws (included) through the flange into the rail.

VTrak E310f/s

Mounting rails (included)
mount inside the rack post

Cautions

5

VTrak E-Class Quick Start Guide

6. Attach a two-hole flange to the rail, with the flange toward the back
(connector end) of the enclosure.

Install four rail adjustment screws (included) through the flange into the rail.

7. Repeat steps 4 through 6 to attach the other rail and flanges to the
enclosure.

8. Place the enclosure with mounting rails into your rack system.

9. Attach the four-hole flanges to the inside of the rack’s front post, using the
attaching screws from your rack system.

10. Attach the two-hole flanges to the inside of the rack’s rear post, using the
attaching screws from your rack system.

11. Square the rails in the rack.

12. Tighten the ad justment screws and the attaching sc rews.

Figure 5. Rack mount assembly diagram

Rack front post

Inside of post

Rail adjustment screw

Front flange

Rail attaching screw
(not included)

Rack back post

Rail adjustment screw

Rear flange

Rail

Plate

Rail attaching sc rew
(not included)

Inside of post

6

Step 3: Installing Disk Drives

Step 3: Installing Disk Drives

You can populate the VTrak with SAS or SATA hard disk drives. For optimal
performance, install physical drives of the same model and capacity. The drives’
matched performance al lows the l ogi cal drive to function better as a single drive.
The table below shows the number of drives required for each RAID level.

Level Number of Drives Level Number of Drives

RAID 0 1 or more RAID 6 4 to 16*
RAID 1 2 only RAID 10 4 or more**

RAID 1E 2 or more RAID 50 6 or more

RAID 5 3 to 16* RAID 60 8 or more

* Drive counts above 12 require an expansion unit.

** Must be an even number of drives.

Drive Slot Numbering

You can install any suitable disk drive into any slot in the enc lo su re. The diagram
below shows how VTrak’s driv e slots are numbered. Slot numbering is reflected
in the WebPAM PROe and CLU user interfaces.

Figure 6. VTrak E310f/s drive slot numbering

1234

7

9101112

Install all of the drive carriers into the VTrak enclosure to ensure proper airflow,
even if you do not populate all the carriers with disk drives.

7

865

VTrak E-Class Quick Start Guide

AAMUX Adapter

If your VTrak has dua l controllers—F ibre Channel or SAS—and you pla n to install
SA TA drives, you must install an AAMU X adapt er wit h each SATA driv e. AAMUX
adapters are availabl e from Promise Technology.

Installing Disk Drives

1. Remove a disk drive carrier.

2. SATA drives only. Place the AAMUX adapter into the disk drive carrie r and
attach it with the four screws. See Figure 8.

• Install only the screws supplied with the adapter.

• The adapter fits into the carrier with the SAS connector at the back.

• Snug each screw. Be careful not to over tighten.

3. Carefully lay the disk drive into the drive carrier at the front, so that the screw
holes on the bottom line up.

If you installed an AAMUX adapter, lay the SATA disk drive into the carrier
and slide it so the power and data connectors insert in to the adapter.

4. Insert the screws thro ugh the holes in the drive carri er and i nto the b ottom o f
the disk drive. See Figure 7.

• Install only the counter-sink screws supplied with the VTrak.

• Install four screws per drive.

• Snug each screw. Be careful not to over-tighten.

5. Reinstall the drive carrier into the VTrak chassis.

Repeat steps 2 through 5 until all of your disk drives are installed.

8

Step 3: Installing Disk Drives

Figure 7. Disk drive mounting holes in the drive carrier

AAMUX adapter
mounting holes

Disk drive mounting holes
with AAMUX

WARNING:

Counter-sink screws only.

Drive mounting holes
without AAMUX

Figure 8. SATA drive mounted in a drive carrier with the required AAMUX
adapter

SATA disk drive

AAMUX adapter

9

SAS connector

VTrak E-Class Quick Start Guide

Figure 9. SAS drive mounted in a drive carrier

SAS disk drive

10

Step 4: Making Management and Data Connections

Step 4: Making Management and Data Connections

For Serial Attached SCSI setup, go to page 16.

Fibre Channel

VTrak models can have one or two RAID controllers. Each controller has an
Ethernet (RJ45) Management Port connector that enables you to monitor the
VTrak over your network using the WebPAM PROe Software. VTrak supports
HTTP, HTTPS, and Telnet protocols.

The VTrak E310f RAID controller has two 4-Gb Fibre Channel (FC) connections
for the data ports. See Figure 10.

You can configure your VTrak for:

• Storage Area Network (SAN)

• Direct Attached Storage (DAS)

• JBOD Expansion using a SAS data connection

Figure 10.VTrak E310f controller data and management connectors

Fibre Channel data port 1

FC 1 FC 2

SAS expansion

Fibre Channel data port 2

4
2
1

Gb/s

Mgmt

4
2
1

Gb/s

Management port

115200

UPS

8 N 1

port (to JBOD)

Configuring a Storage Area Network

A storage area network (SAN) requires:

• A Fibre Channel switch

• A Fibre Channel HBA card in each Host PC/Server

• A network sw itch

• A network interface card (NIC) in each Host PC/Server

To establish the data path:
On the VTrak controller, connect one of the Fibre Channel data ports to your

Fibre Channel switch.
To establish the management path:

1. On the VTrak controller, connect the Management Port to your network
switch. Figure 11.

11

VTrak E-Class Quick Start Guide

2. Connect each Host PC’s or Server’s standard NIC to your network switch.

Figure 11. VTrak E310f SAN data and management connections

Network Switch

FC Switch

I

O

Mgmt

UPS

115200

8 N 1

FC 1 FC 2

4
2
1

Gb/s

I

O

Mgmt

UPS

4
2
1

Gb/s

115200
8 N 1

FC 1 FC 2

4
2
1

Gb/s

4
2
1

Gb/s

VTrak

Host PC or Server

Host PC or Server

Configuring Direct Attached Storage

Direct attached storage (DAS) requires:

• Two Fibre Channel HBA cards in the Host PC or Server

• A network sw itch

• A network interface card (NIC) in the Host PC or Server

To establish the data path:
On the VTrak controller, connect one of the Fibre Channel data ports to your

Fibre Channel switch. See Figure 12.
To establish the management path:

1. On the VTrak controller, connect the Management Port to your network
switch. See Figure 12.

2. Connect the Host PC’s or Server’s standard NIC to your network switch.

12

Step 4: Making Management and Data Connections

Figure 12. VTrak E310f DAS data and management connections

Network Switch

Host PC or Server

FC 1 FC 2

4
2
1

Gb/s

I

O

Mgmt

UPS

4
2
1

Gb/s

115200
8 N 1

FC 1 FC 2

4
2
1

Gb/s

4
2
1

Gb/s

I

O

Mgmt

UPS

115200
8 N 1

VTrak

13

VTrak E-Class Quick Start Guide

Configuring JBOD Expansion

To expand the number of disk drives:

1. On the E310f controller, connect the SAS connector (a subtractive-routed
port) to CN1 (a table-routed port) on the I/O module of the first J300s unit.
See Figure 13.

2. Connect CN3 (a subtractive-routed port) on the first J300s unit to CN1 on
one of the I/O modules of the next J300s unit.

3. Connect the remaining J300s units in the same manner.

Figure 13. VTrak E310f JBOD data connections

FC Switch

E310f

SAS Connector

J300s

FC 1 FC 2

4
2
1

Gb/s

I

O

Mgmt

UPS

4
2
1

Gb/s

115200
8 N 1

O

I

FC Connector

CN1 CN3

J300s

O

I

CN1

You can expand a SAN system with no single point of failure. See Figure 14.
Such an arrangement requires:

• Two Fibre Channel switches

• Two Fibre Channel HBA cards in each Host PC or Server

• A network switch (not shown)

• A network interface card (NIC) in each Host PC or Server

14

Step 4: Making Management and Data Connections

Figure 14.JBOD expansion with no single point of failure

Host PCs or Servers

Fibre Channel Switches

E310f

J300s

J300s

J300s

J300s

FC 1 FC 2

4
2
1

Gb/s

I

O

Mgmt

UPS

4
2
1

Gb/s

115200
8 N 1

O

I

O

I

O

I

O

I

FC 1 FC 2

4
2
1

Gb/s

4
2
1

Gb/s

I

O

Mgmt

UPS

115200
8 N 1

O

I

O

I

O

I

O

I

15

VTrak E-Class Quick Start Guide

This completes management and data connections for VTrak E310f.
Go to “Step 5: Making Serial Cable Connections” on page 22.

Serial Attached SCSI

VTrak models can have one or two RAID controllers. Each controller has an
Ethernet (RJ45) Management Port connector that enables you to monitor the
VTrak over your network using the WebPAM PROe Software. VTrak supports
HTTP, HTTPS, and Telnet protocols.

The standard VTrak E310s controller has three SAS ports:

• Data port – Connects to the Host PC or Server

• Data/Cascade po rt – Connects to the data port of a secon d E310s controller
or to the Host PC or Server

• SAS Expansion port – Connects to a VTrak J300s JBOD expansion
subsystem

If your VTrak E310s ha s the op tional dau ghter ca rd inst all ed in the co ntrolle r, you
have two data ports and two data/cascade ports, plus the SAS expansion port.

You can configure your VTrak for:

• Direct Attached Storage (DAS)

• Cascaded Storage (Multiple E310s subsystems)

• JBOD Expansion using a SAS data connection

Figure 15. VTrak E310s controller data and management connectors

SAS data port (optional)

SAS data/cascade port (optional)

SAS expansion
port (to JBOD)

Mgmt

115200

8 N 1

Management port

SAS data/cascade port

UPS

SAS data port

16

Step 4: Making Management and Data Connections

Configuring Direct Attached Storage

Direct attached storage (DAS) requires:

• Two SAS HBA cards in the Host PC or Server

• A network sw itch

• A network interface card (NIC) in the Host PC or Server

To establish the data path:
On the VTrak controller, connect a SAS data port or a SAS data/cascade port to

one of your SAS HBA cards. See Figure 16.
To establish the management path:

1. On the VTrak controll er , con nect the Managem ent Port on each Controll er to
your network switch. See Figure 16.

2. Connect the Host PC’s or Server’s standard NIC to your network switch.

Figure 16. VTrak E310s DAS data and management connections

Network Switch

Host PC or Server

17

I

O

Mgmt

UPS

115200
8 N 1

I

O

Mgmt

UPS

115200
8 N 1

VTrak

VTrak E-Class Quick Start Guide

Configuring Cascaded Storage

Cascaded storage requires:

• One SAS HBA card in the Host PC or Server

• A network sw itch

• A network interface card (NIC) in the Host PC or Server

To establish the data path:

1. On the VTrak controller, connect a SAS data port or a SAS data/cascade
port to your SAS HBA card. See Figure 17.

2. Connect the data/cascade port (a subtractive-routed port) of the first E310s
to the data port (a table-routed port) on the second E310s.

3. Connect the remaining E310s controllers in the same manner.
You can cascade up to eight VTrak subsystems.

To establish the management path:

1. On the VTrak controll er , con nect the Managem ent Port on each Controll er to
your network switch. See Figure 18.

2. Connect the Host PC’s or Server’s standard NIC to your network switch.

Figure 17. VTrak E310s cascaded data connections

Host PC or Server

E310s

SAS data port

E310s

SAS data port

E310s

SAS data port

18

I

O

Mgmt

UPS

115200

8 N 1

SAS data/
cascade port

I

O

Mgmt

UPS

115200

8 N 1

SAS data/
cascade port

I

O

Mgmt

UPS

115200

8 N 1

Step 4: Making Management and Data Connections

Figure 18. VTrak E310s cascaded management and data connections

Network Switch

Host PC or Server

I

O

Mgmt

UPS

115200
8 N 1

I

O

VTrak

I

O

Mgmt

UPS

115200
8 N 1

I

O

VTrak

I

O

Mgmt

UPS

115200
8 N 1

I

O

VTrak

19

VTrak E-Class Quick Start Guide

Configuring JBOD Expansion

To expand the number of disk drives:

1. On the E310s controller, connect the SAS expansion port (a subtractive­routed port) to the CN1 (a t abl e-routed port) o n one of the I/O modul es of the
first J300s unit. See Figure 19.

2. Connect CN3 (a subtractive-routed port) on the first J300s unit to CN1 on
one of the I/O modules of the next J300s unit.

3. Connect the remaining J300s units in the same manner.

Figure 19. VTrak E310s JBOD data connections

Host PC or Server

E310s

SAS expansion
port

J300s

CN1

J300s

I

O

Mgmt

UPS

115200

SAS data port

8 N 1

O

I

CN3

O

I

CN1

You can expand a SAN system with no single point of failure. See Figure 20.
Such an arrangement requires:

• Two SAS HBA cards in each Host PC or Server

• A network switch (not shown)

• A network interface card (NIC) in each Host PC or Server

• One to four VTrak J300s JBOD subsystems

20

Step 4: Making Management and Data Connections

Figure 20. JBOD expansion with no single point of failure

Host PCs or Servers

E310s

J300s

J300s

J300s

J300s

I

O

Mgmt

UPS

115200
8 N 1

O

I

O

I

O

I

O

I

I

O

Mgmt

UPS

115200

8 N 1

O

I

O

I

O

I

O

I

This completes Network and Data connections for VTrak E310s. Go to “Step 5:
Making Serial Cable Connections” on page 22.

21

VTrak E-Class Quick Start Guide

Step 5: Making Serial Cable Connections

RS232 serial communication enables the Command Line Interface (CLI) and
Command Line Utility (CLU) on your PC to moni tor and control the VTrak. On
VTrak, RS232 communication goes through the RJ11 serial connector on each
controller.

Figure 21. Serial communication goes through the RJ11 connector

RJ11 Serial

Mgmt

115200

8 N 1

UPS

Connector

FC 1 FC 2

4
2
1
Gb/s

I

O

Mgmt

UPS

4
2
1
Gb/s

115200
8 N 1

FC 1 FC 2

4
2
1

Gb/s

I

O

Mgmt

UPS

4
2
1

Gb/s

115200
8 N 1

To set up a serial cable connection:

1. Attach the RJ11 end of the RJ11-to-DB9 serial data cable, supplied with the
VTrak, to the RJ11 serial connector on one of the controllers.

2. Attach a null-modem cable to the DB9 end of the RJ11-to-DB9 serial data
cable.

3. Attach the other e nd o f th e nu ll -mo dem ca bl e to a s eria l p ort o n th e H os t PC
or Server.

You will establish a serial connection on the Host PC or Server in Step 7 (see
page 25). At this time, continue with Step 6.

Note

The DB9 connector on the VTrak controller is for a UPS support,
which is planned for a future release.

22

Step 6: Connecting the Power

Step 6: Connecting the Power

Plug the power cords and switch on both power supplies on. When the power is
switched on, the LEDs on the front of the VTrak will light up.

Figure 22.VTrak E310f/s front panel LED display

Power

FRU Status

Logical Drive Status

Controller-1 Activity
Controller-2 Activity

Controller Heartbeat

When boot-up is finished and the VTrak is functioning normally:

• Controller LED blinks gree n on ce per second for five seconds, goes dark for
ten seconds, then blinks green once per second for five seconds again.

• Power, FRU and Logical Drive LEDs display green continuously.

• Controller LEDs flash green if there is activity on that controller.

There are two LEDs on each Drive Carrier. They report the presence of power
and a disk drive, and the current condition of the drive.

Figure 23.VTrak E310f/s disk carrier LEDs

Disk Status

Power/Activity

After a few moments the Power/Activity should display Green. If there is no disk
drive in the carrier, the Power/Activity LED will remain dark.

23

VTrak E-Class Quick Start Guide

The Power/Activity LED flashes during drive activity.
The Disk Status LED displays Green when a drive is present and configured.

24

Step 7: Setting the IP Address

Step 7: Setting the IP Address

VTrak has a Command Line Interface (CLI) to manage all of its functions,
including customizati on. A subset of the CLI is the C ommand Line U tility (CLU), a
user-level interface that manages your VTrak via your PC’s terminal emulation
program, such as Microsoft HyperTerminal. This procedure uses the serial cable
connection you made in Step 5 (see page22).

You will use the CLU to assign an IP address to the VTrak to enable a network
connection for WebPAM PROe.

1. Change your terminal emulation program settings to match the following
specifications:

• Bits per second: 115200

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: none

2. Start your PC’s terminal VT100 or ANSI emulation program.

3. Press Enter once to launch the CLI.

4. At the Login prompt, type administrator and press Enter.

5. At the Password prompt, type password and press Enter.
At this point, you are in the CLI. You can continue using the CLI to make

network settings or you can switch to the CLU. Go to:

• Setting up with the CLI (page 26)

• Setting up with the CLU (page 27)

25

VTrak E-Class Quick Start Guide

Setting up with the CLI

1. Type the following string to set the system date and time, then press Enter.

administrator@cli> date -a mod -d 2006/08/25 -t 14:50:05

In the above example, the date and time are included as examples only.
Your values will be different. Use yyyyy/mm/dd for the date and a 24-hour
clock for the time.

2. Type the following string to set the Management Port IP address and other
settings, then press Enter.

administrator@cli> net -a mod -t mgmt -s "primaryip=192.168.10.85,

primaryipmask=255.255.255.0, gateway=192.168.10.1"

In the above example, the IP addresses and subnet mask are included as
examples only. Your values will be different.

If you prefer to let your DHCP server assign the IP address, type the
following string, then press Enter.

administrator@cli> net -a mod -t mgmt -s "dhcp=enable"

Note that the IP address described above be longs to the VTrak subsystem,
not to the RAID contro ller . U se this I P address t o log into t he VT rak ove r your
network.

3. To verify the settings, type net and press Enter.

administrator@cli> net
===========================================

CId Port Type IP Mask Gateway Link
===========================================
1 1 Mgmt 192.168.10.85 255.255.255.0 192.168.10.1 Up

This completes the Management port setup. Go to “Step 8: Creating Disk Arrays
with WebPAM PROe” on page 29.

To see the full set of CLI commands, at the admin@cli> prompt, type help and
press Enter.

26

Step 7: Setting the IP Address

Setting up with the CLU

1. At the administrator@cli> prompt, type menu and press Enter.
The CLU main menu appears.

Figure 24.CLU main menu

2. With Quick Setup highlighted, press Enter.
The first Quick Setup screen enables you to make Date and Time settings.

Setting system date and time

1. Press the arrow keys to highlight System Date.

2. Press the backspace key to erase the current date.

3. Type the new date.

4. Follow the same procedure to set the System Time.

5. Press Ctrl-A to save these settings and move to the Management Port
configuration screen .

Making Management Port settings

By default, DHCP is disabled on VTrak and the default Management Port
address is set to 10.0.0.1.

Note that the IP address described here belongs to the VTrak subsystem, not to
the RAID controller. Use this IP address to log into the VTrak over your network.

Manual IP settings

To make Management Port settings manually:

1. Press the arrow keys to highlight IP Address.

2. Press the backspace key to erase the current IP Address.

27

VTrak E-Class Quick Start Guide

3. Type the new IP Address.

4. Follow the same procedure to specify the Subnet Mask, Gateway IP
Address and DNS Server IP Address.

If you do not have a DNS server, skip the DNS Server IP address.

5. Press Ctrl-A to save your settings.

Automatic IP settings

To make Management Port settings automatically:

1. Press the arrow keys to highlight DHCP.

2. Press the spacebar to toggle to Enable.

3. Press Ctrl-A to save these settings.

Viewing IP address and settings

To view the current IP address and network settings when using DHCP:

1. Press the arrow keys to highlight DHCP.

2. Press the spacebar to toggle to Disable.
The current Management Port settings are displayed.

3. Press the spacebar to toggle DHCP back to Enable.

4. Press Ctrl-A to save these settings and move to the RAID configuration
screen.

Exiting the CLU

1. Highlight Skip the Step and Finish and press Enter.

2. Highlight Return to CLI and press Enter.

This completes the Manag em ent Po rt set up. G o to “Step 8: Creating Disk Arrays
with WebPAM PROe” on page 29.

28

Step 8: Creating Disk Arrays with WebPAM PROe

Step 8: Creating Disk Arrays with WebPAM PROe

Note

Y ou can also use the CLU to create di sk arra ys an d logical drives.
See Chapter 5 of the VTrak E-Class Product Manual for more
information.

Setting up disk arrays with WebPAM PROe consists of the following actions:

• Logging into WebPAM PROe (below)

• Selecting a Language (page 31)

• Creating a Disk Array (page 31)

• Logging out of WebPAM PROe (page 35)

Logging into WebPAM PROe

1. Launch your Browser.

2. In the Browser address field, type in the IP address of the VTrak subsystem.
Use the IP address you obtained in Step 7 (see page 27). Note that the IP

address shown bel ow i s on ly an e xa mp le. Th e IP a ddress you type into your
browser will be different.

Regular Connection

• WebPAM PROe uses an HTTP connection. . . . . . . . . . . . . . ..http://

• Enter the VTrak’s Management Port IP address. . . . 192.168.10.85

Together, your entry looks like this:

http://192.168.10.85

Secure Connection

• WebPAM PROe uses a secure HTTP connection. . . . . . . . . .https://

• Enter the VTrak’s Management Port IP address. . . . 192.168.10.85

Together, your entry looks like this:

https://192.168.10.85

Note

Whether you select a reg ular or a se cu re conn ection , your lo gin t o
WebPAM PROe and your user password are always secure.

29

VTrak E-Class Quick Start Guide

3. When the log-in screen (Figure 21) appears:

•Type administrator in the User Name field.

•Type password in the Password field.

• Click the Login button.
The User Name and Password are case sensitive.

Figure 25.WebPAM PROe log-in screen

After sign-in, the WebPAM PROe opening screen appears. If there are any
unconfigured physical drives in the enclosure, an Array Configuration menu will
also appear (see page 31).

Note

Make a Bookmark (Net scape N avigator) or set a Favorite (Int ernet
Explorer) of the Login Screen so you can access it easily next
time.

30

Step 8: Creating Disk Arrays with WebPAM PROe

Selecting a Language

WebP AM PROe dis plays in E nglish, Germ an, French, Itali an, Jap anese, Chi nese
Traditional, Chinese Simple, and Korean.

1. Click Language on the WebPAM PROe ban ner.
The language list appears in the Header.

2. Click on the language you prefer.
The WebPAM PROe user interface displays in the selected language.

Figure 26.Clicking “Language” on the WebPAM PROe banner

Creating a Disk Array

On a newly activate d VT r ak subsy stem , there are no disk arrays or l ogica l dr ives.
To create a disk array:

1. Click on the Disk Arrays icon, then click on the Create tab.
The Array Configuration menu appears. See Figure 27.

2. Choose one of the options:

• Automatic – Creates a new disk array based on a default set of

parameters, including one logical drive. The number of unconfigured
physical drives available determines the RAID level of the disk array
and whether a spare drive is created. See page 32.

• Express – Creates a new disk array based on the characteristics you

specify. You ca n crea te multip le logic al drives . Howeve r , al l of the l ogica l
drives wil l be the same size a nd RAID level. See page 33 .

• Advanced – Enables you to directly spec ify all parameters for a new

disk array and its logical drives. See page 34.

3. Click the Next button.

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VTrak E-Class Quick Start Guide

Figure 27.The Array Configuration menu

Automatic

When you choose the Automatic option, the following parameters appear on the
screen:

• Disk Arrays – The number of physical drives in the disk array, their ID
numbers, configurable capacity, and the number of logical drives to be
created

• Logical Drives – The ID number of the logical drives, their RAID level,
capacity, and stripe size

• Spare Dri ves – The physical drive ID number of the dedicated hot spare
assigned to this disk array

If you accept these parameters, click the Submit button. The new disk array
appears in the Disk Array List on the Information tab.

If you do NOT accept these para meters , use the Expr ess (p age 33) or Advanced
(page 34) option to create your disk array.

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Step 8: Creating Disk Arrays with WebPAM PROe

Express

When you choose the Express option, a set of characteristics and options
appears on the screen.

1. Check the boxes to select any one or a combination of:

• Redundancy – The array will remain available if a physical drive fails

• Capacity – The greatest possible amount of data capacity

• Performance – The highest possible read/write speed

• Spare Dri ve – A hot spare drive

2. In the Number of Logical Drives field, enter the number of logica l drives you
want to make from this disk array.

The maximum possible number of logical drives appears to the right of this
field.

3. From the Application Type menu, select an application that best describes
your intended use for this disk array:

•File Server

• Video Stream

• Transaction Data

• Transaction Log

•Other

4. Click the Update button.
Or check the Automatic Update box and updates will occur automatically.
The following parameters display:

• Disk Arrays – The number of physical drives in the disk array, their ID

numbers, configurable capacity, and the number of logical drives to be
created

• Logical Drives – The ID number of the logical drives, their RAID level,

capacity, and stripe size

• Spare Drive s – The physical drive ID number of the dedicated hot spare

assigned to this disk array

If you accept these parameters, proceed to the next step.
If you do NOT accept these parameters, review and modify your selections

in the previous steps.

5. When you are done, click the Submit button.
The new disk array appears in the Disk Array List on the Information tab.

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VTrak E-Class Quick Start Guide

Advanced

Note

For an explanation of the parameters under the Advanced option,
see Chapt er 7 of the VTrak E-Class Product Manual.

When you choose the Advanced option, the Ste p 1 – Disk Array Creation screen
displays.

1. Enter a name for the disk array in the field prov ided.

2. Check the box to enable the following features.

• Media Patrol – A routine maintenance procedure that checks the

magnetic media on each disk drive. Media Patrol is concerned with the
condition of the media itself, not the data recorded on the media.

• PDM – Predictive Data Migration (PDM) scans the bad sector

remapping tabl e of t he d is k dr ive s a ss ig ned to a l ogi ca l dri ve . Wh en th e
table fills to a specified percentage of its capacity, PDM triggers a
migration of data from the suspect drive (the disk drive with the bad
sectors) to a spare disk drive.

3. Highlight the ph ysical d rives you w ant in the dis k array from th e Av ailab le lis t
and press the >> button to move them to the Selected list.

You can also double-click them to move them.

4. When you are done, click the Next button.
The Step 2 – Logical Drive Creation screen displays.

5. Enter an Alias (name) for the first logical drive.

6. Choose a RAID level from the dropdown menu.
The choice of RAID levels depends on the number of physical drives you

selected.

7. RAID 50 and 60 onl y. Choose the number of ax les fro m the dro pdo w n m en u.

8. Specify a Capacity and the unit of measure (MB, GB, or TB).
This value will be the data capacity of the logical drive. If you specify less

than disk array’s maxi mum c ap acity, the remainder is availabl e fo r additi onal
logical drives.

9. Specify a Stripe size from the dropdown menu.
64, 128, 256, 512 KB, and 1 MB are available. 64 KB is the default.

10. Specify a Sector size from the dropdown menu.
512 Bytes, 1, 2, and 4 KB are available. 512 Bytes is the default.

34

Step 8: Creating Disk Arrays with WebPAM PROe

11. Choose a Read Cache policy:

• ReadCache

• ReadAhead

•No Cache

12. Choose a Write Cache policy:

• WriteThru

•WriteBack

13. Choose the Preferred Controller ID.
You can make a selection when LUN Affinity is enabled. Choose 1, 2, or

Automatic.

14. RAID 6 and 60 only.
Choose the number of parity drives from the dropdown menu.

15. Click the Update button.
When you click the Update button, WebPAM PROe sets up one lo gic al dri ve

and adds it to the New Logical Drive lists at the bottom of the Step 2 –
Logical Drive Creation screen.

Repeat the above steps to specify additional logical drives as desired.

16. When you have finished specifying logical drives, click the Next button.
The Step 3 – Summary screen displays with the proposed disk array and

logical drives you specified.

17. If you agree with th e proposed d isk array and log ical driv es, click the Subm it
button.

If you disagree, click the Back button and make changes as needed.

Logging out of WebPAM PROe

There are two ways to log out of WebPAM PROe:

• Close your browser window

•Click Logout on the WebPAM PROe banner

Figure 28.Clicking “Logout” on the WebPAM PROe banner

Clicking Logout brings you back to the Login Screen. See page 30.
After logging out, yo u m ust enter your user name and password in orde r to log in

again.

35

VTrak E-Class Quick Start Guide

Contacting Technical Support

Promise Technical Support provides se veral supp ort options fo r Promise user s to
access information and updates. We encourage you to use one of our electronic
services, which prov ide p roduct inform ation u pdates for the most ef fic ient serv ice
and support.

If you decide to contact us, please have the following information available:

• Product model and serial number

• BIOS, firmware and driver version numbe rs

• A description of the problem or situation

• System configuration information, including: motherboard and CPU type,
hard drive models, SAS/SATA/ATA/ATAPI drives & devices, and other
controllers.

Technical Support Services

Promise Online™ Web Site http://www.promise.com/support

(technical documents, drivers, utilities, etc.)

United States

Email Support e-Support On-Line
Fax Support [phone] Attn: Technical Support
Phone Support [phone] option 4
If you wish to write us for

support:

Promise Technology, Inc.
580 Cottonwood Drive
Milpitas, CA 95035, USA

36

Contacting Technical Support

The Netherlands

Email Support e-Support On-Line
Fax Support [phone] Attn: Technical Support
Phone Support [phone]
If you wish to write us for

support:

Promise Technology Europe B.V.
Science Park Eindhoven 5542
5692 EL Son, The Netherlands

Germany

Email Support e-Support On-Line
Fax Technical Support [phone] - 29

Attn: Technical Support
Phone Technical Support [phone] - 10
If you wish to write us for

support:

Promise Technology Germany

Europaplatz 9

44269 Dortmund, Germany

Italy

Email Support e-Support On-Line
Fax Support [phone] Attn: Technical Support
Phone Support [phone]
If you wish to write us for

support:

Promise Technology Italy

Piazza del Popolo 18

00187 Rome, Italy

37

VTrak E-Class Quick Start Guide

Taiwan

Email Support e-Support On-Line
Fax Support [phone] Attn: Technical Support
Phone Support [phone] (ext. 8811)
If you wish to write us for

support:

Promise Technology, Inc.

2F, No. 30, Industry E. Rd. IX

Science-based Industrial Park

Hsin-Chu 30075, Taiwan (R.O.C.)

China

Email Support [e-mail]
Fax Support

Phone Support [phone]/8095
If you wish to write us for

support:

• There is a risk of explosion if the battery is replaced by the
incorrect type.

• Dispose of used batteries according to the instructions that
accompany the battery.

[phone]

Promise Technology China
Room 1205, Tower C
Webok Time Center, No.17
South Zhong Guan Cun Street
Hai Dian District, Beijing 100081, P.R. China

Caution

Attn: Technical Support

38