Promise Technology C6101SSWP000000-2 User Manual

Copyright

Copyright by Promise Technology, Inc. (“Promise”), 1999. No part of
this manual may be reproduced or transmitted in any form without the
expressed, written permission of Promise.

Trademarks

All trademarks are the property of their respective holders.

Important data protection information

You should back up all data before installing any drive controller or
storage peripheral. Promise is not responsible for any loss of data
resulting from the use, disuse or misuse of this or any other Promise
product.

Notice

Although Promise has attempted to ensure the accuracy of the
content of this manual, it is possible that this document may contain
technical inaccuracies, typographical, or other errors. Promise
Technology, Inc. assumes no liability for any error in this publication,
and for damages, whether direct, indirect, incidental, consequential or
otherwise, that may result from such error, including, but not limited to
loss of data or profits.

Promise provides this publication “as is” without warranty of any kind,
either express or implied, including, but not limited to implied
warranties of merchantability or fitness for a particular purpose.

The published information in the manual is subject to change without
notice. Promise reserves the right to make changes in the product
design, layout, and driver revisions without notification to its users.

SuperSwap Manual

Table of Contents

Introduction............................................................................... 1

Specifications ____________________________________ 1

Interface...................................................................................................................1

Housing Assembly................................................................................................1

Drive Carrier............................................................................................................1

Physical/Environmental........................................................................................1

Warranty.................................................................................................................2

Key Features _____________________________________ 3

Getting Started.......................................................................... 4

Unpacking SuperSwap _____________________________ 4
Installing Drive Housing Assembly___________________ 5
Removing/Installing Drives _________________________ 7
LED Messages____________________________________ 8

Troubleshooting....................................................................10

Limited Warranty............................................... APPENDIX A

Returning Product for Repair..........................APPENDIX B

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SuperSwap Manual

Introduction

Thank you for purchasing Promise Technology’s SuperSwap. The SuperSwap
drive housing installs easily into any 5.25” component bay in your PC.
SuperSwap’s drive carrier and housing extend the data storage capabilities of
your system by allowing you to easily swap most 3.5” form factor ATA hard
drives in and out of your PC, without the hassle of opening and closing yo ur
PC’s case. SuperSwap accepts Ultra ATA/100 and Ultra ATA/66 drives. When
used with Promise Technology’s ATA RAID 1, 3, or 5 products1, SuperSwap
allows users to “hot swap” a failed drive without powering down a system while
fully protecting hard drive and internal system components.

Specifications

Interface

• Fits most 3.5” form factor ATA hard disk drives

• Standard ATA/IDE interface

• Supports Ultra ATA/100 and Ultra ATA/66 drives and cables

• Built-in Power/Drive Status LED and Drive Activity LED indicators

• **Built in Monitoring of SuperSwap Fan RPM, Temperature & Voltage

levels with installation of FastCheck or SuperCheck Monitoring software.

Housing Assembly

• Dedicated cooling fan

• Keyed locking mechanism

• Spring-loaded pivoting access door

Drive Carrier

• Durable metal construction

• Fully-ventilated

• Unique handle design automatically unplugs drive chassis from housing

when pulled up

• Removable drive access cover

Physical/Environmental

Dimensions

• Housing Assembly: 8.5” x 5.75” x 1.625” (21.59cm x14.605cm x4.128cm)

• Drive Carrier: 7.75” x 4.625” x 1.625” (19.685cm x 11.748cm x 4.128cm)

Operating Temperature

• 32°F to 122°F (0°C to 50°C)
Relative Humidity

1

SuperTrak100, SuperTrak66, FastTrak100, FastTrak66

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SuperSwap Manual

• 5% to 95% (non-condensing)

Warranty

• Two years limited parts and labor

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SuperSwap Manual

Key Features

The following are key features of the Promise SuperSwap:

Drive Types

• Supports standard IDE drives (Ultra ATA, DMA, and EIDE)

• Supports Ultra ATA/100 and Ultra ATA/66.

ATA RAID “Hot Swap” Support

• Supports Promise ATA RAID products allowing “hot swap” under
RAID 1, 3, or 5

• Hot swap allows for easy repair/replacement of drives while PC
remains active

Status Indicators2

• Power/Drive Status LED shows power on/off when not used with
Promise SuperTrak100 or SuperTrak66 products

• Power/Drive Status LED displays status of drive in array (online,
offline, critical (rebuilding/synchronizing) if used with Promise
SuperTrak100 or SuperTrak66 products

• Disk Activity LED displays normal drive operation

Ultra ATA/100 Support

• Passes all Ultra ATA/100 information to controller card

• Allows auto-sensing of Ultra ATA/66 drive and implementation of

66MB/sec burst transfers

2

Note: Users must obtain and install Promise FastTrak Driver v.1.30 or later in
order to implement LED display functions for SuperSwap enclosure. Go to

www.promise.com to find these drivers.

Note: For proper monitoring functionality of Fan RPM, Voltage, & Temperature
users must install FastCheck for Fa stTrak Product Family or SuperCheck for
SuperTrak, please visit www.promise.com for the latest software revisions.

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SuperSwap Manual

Getting Started

This section is designed to help prepare SuperSwap for installation into
your personal computer. Please read through this chapter carefully before
attempting to install SuperSwap. As a standard precaution when working
with hard drives, users should backup any hard drives containing data that
may be connected to SuperSwap before making any changes.

Unpacking SuperSwap

The SuperSwap package should contain the following items:

• SuperSwap Housing Assembly

• SuperSwap Drive Carrier and removable cover

• SuperSwap User’s Manual

• 12 screws

• Two keys

• Registration card

• Drive ID stickers

If any of the contents are missing or damaged, please contact your dealer
or distributor immediately.

NOTE: SuperSwap, like every other valuable part of your PC,
is subject to static electricity. Be sure that you are properly
grounded (Promise recommends that you wear an anti-static
strap, or place a free hand on a grounded object), and that
your PC is unplugged before installing SuperSwap.

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