
USER MANUAL
ONLINE UPS
UPS I1000/2000/3000
Uninterruptible Power Supply
www.pinnacle.co.za

CONTENT
1. Safety and EMC Instructions .............................................................. 1
1.1 Installation ......................................................................................... 1
1.2 Operation .......................................................................................... 2
1.3 Maintenance, servicing and faults .................................................... 3
1.4 Transport ........................................................................................... 4
1.5 Storage ............................................................................................. 4
1.6 Standards .......................................................................................... 5
2. Description of Commonly Used Symbols ......................................... 6
3. Introduction .......................................................................................... 7
4. Panel Description ................................................................................. 8
5. Connection and Operation ................................................................ 12
5.1 Inspection: ...................................................................................... 12
5.2 Connection: ..................................................................................... 12
5.3 Battery charge: ............................................................................... 14
5.4 Turn on the UPS: ............................................................................ 14
5.5 Test function: ................................................................................... 15
5.6 Turn off the UPS: ............................................................................ 15
5.7 Audible alarm mute function: .......................................................... 16
5.8 Operation procedure of external battery for long backup time model
(“S” model) ............................................................................................ 16
6. Operating Mode for All Models ......................................................... 18
6.1 Line mode ....................................................................................... 18
6.2 Battery mode .................................................................................. 19
6.3 Bypass mode .................................................................................. 20
6.4 NO output mode ............................................................................. 21
6.5 Abnormal mode............................................................................... 21

7. Setting by LCD Module ...................................................................... 22
8. Trouble Shooting ................................................................................ 25
9. Maintenance ........................................................................................ 29
9.1 Operation ........................................................................................ 29
9.2 Storage ........................................................................................... 29
9.3 Battery Replace .............................................................................. 29
10. Technical Data .................................................................................. 30
10.1 Electrical specifications ................................................................ 30
10.2 Operating Environment................................................................. 30
10.3 Typical backup time (Typical values at 25°C in minutes:) ................ 31
10.4 Dimensions and weights............................................................... 31
11. Communication Port ........................................................................ 32
11.1 USB ............................................................................................... 32
11.2 RS232 Interface(Option) ............................................................... 32
11.3 AS400 Interface (Option) .............................................................. 32
12. Software ............................................................................................ 34
Appendix: Rear panel ............................................................................ 35

-1-
1. Safety and EMC Instructions
Please read carefully the following user manual and the
safety instructions before installing the unit or using the
unit!
1.1 Installation
★
See installation instructions before connecting to the supply.
★
Condensation may occur if the UPS is moved directly from a cold
to a warm environment. The UPS must be absolutely dry before
being installed. Please allow an acclimatization time of at least
two hours.
★
Do not install the UPS near water or in damp environment.
★
Do not install the UPS where it would be exposed to direct
sunlight or near heat.
★
Do not connect appliances or items of equipment which would
overload the UPS (e.g. laser printers, etc) to the UPS output.
★
Place cables in such a way that no one can step on or trip over
them.
★
Assure to connect with the earth reliably.
★
Assure external battery source must be earthed.
★
Connect the UPS only to an earthed shockproof socket outlet.
★
The building wiring socket outlet (shockproof socket outlet) must
be easily accessible to close to the UPS.
★
With the installation of the equipment, the sum of the leakage
current of the UPS and the connected load does not exceed
3.5mA.
★
Do not block ventilation openings in the UPS’s housing. Ensure
the air vents on the front, side and rear of the UPS are not
blocked. Allow at least 25cm of space on each side.

-2-
★
UPS has provided earthed terminal, in the final installed system
configuration, equipotential earth bonding to the external UPS
battery cabinets.
★
An appropriate disconnect device as short-circuit backup
protection should be provided in the building wiring installation.
Please see the disconnect device specification in chapter 5.2.
★
Equipment the powered more than one source.
1.2 Operation
★
Do not disconnect the mains cable on the UPS or the building
wiring socket (grounded shockproof socket) during operation as
this would remove the ground to the UPS and of all connected
loads.
★
The UPS features its own, internal current source (batteries). You
may be electric shock when you touch the UPS output sockets or
output terminal block even if the UPS is not connected to the
building wiring socket.
★
In order to fully disconnect the UPS, first press the OFF button to
turn off the UPS, then disconnect the mains lead.
★
Ensure that no liquid or other foreign objects can enter the UPS.

-3-
★
Do not remove the enclosure. This system is to be serviced by
qualified service personnel only.
★
Remove the protective panel only after disconnecting the terminal
connections.
★
Use No. 12AWG (for I3000(S) output terminal), 9
0℃
copper wire
and 12 lb-in Torque force when connecting to terminal block.
★
Use No. 12 AWG (for I3000S input wire), 90℃ copper wire and
4.4 lb-in Torque force when connecting to terminal block.
1.3 Maintenance, servicing and faults
★
The UPS operates with hazardous voltages. Repairs may be
carried out only by qualified maintenance personnel.
★
Caution - risk of electric shock. Even after the unit is
disconnected from the mains power supply (building wiring
socket), components inside the UPS are still connected to the
battery which are potentially dangerous.
★
Before carrying out any kind of service and/or maintenance,
disconnect the batteries. Verify that no current is present and no
hazardous voltage exists in the capacitor or BUS capacitor
terminals.
★
Batteries must be replaced only by qualified personnel.
★
Caution - risk of electric shock. The battery circuit is not isolated
from the input voltage. Hazardous voltages may occur between
the battery terminals and the ground. Verify that no voltage is
present before servicing!
★
Batteries have a high short-circuit current and pose a risk of
shock. Take all precautionary measures specified below and
any other measures necessary when working with batteries:
-
remove all jewellery, wristwatches, rings and other metal
objects
-
use only tools with insulated grips and handles.

-4-
★
When changing batteries, replace with the same quantity and the
same type of batteries.
★
Do not attempt to dispose of batteries by burning them. It could
cause explosion.
★
Do not open or destroy batteries. Effluent electrolyte can cause
injury to the skin and eyes. It may be toxic.
★
Please replace the fuse only by a fuse of the same type and of
the same amperage in order to avoid fire hazards.
★
Do not dismantle the UPS, except the qualified maintenance
personnel.
1.4 Transport
★
Please transport the UPS only in the original packaging (to
protect against shock and impact).
1.5 Storage
★
The UPS must be stockpiled in the room where it is ventilated
and dry.

-5-
1.6 Standards
* Safety
IEC/EN 62040-1
* EMI
Conducted Emission................................:IEC/EN 62040-2 Category C1
Radiated Emission...................................:IEC/EN 62040-2 Category C1
Harmonic Current.................................:IEC/EN 61000-3-2
Voltage Fluctuation and Flicker............:IEC/EN 61000-3-3
*EMS
ESD......................................................:IEC/EN 61000-4-2 Level 4
RS.........................................................:IEC/EN 61000-4-3
Level 3
EFT........................................................:IEC/EN 61000-4-4
Level 4
SURGE..................................................:IEC/EN 61000-4-5
Level 4
CS………………………………….……...:IEC/EN 61000-4-6
Level 3
MS………………………………………..: IEC/EN 61000-4-8
Level 3
Voltaje Dips………………………...…...: IEC/EN 61000-4-11
Low Frequency Signals..........................:IEC/EN 61000-2-2

-6-
2. Description of Commonly Used Symbols
Some or all of the following symbols may be used in this manual. It is
advisable to familiarize yourself with them and understand their
meaning:

-7-
3. Introduction
This On-Line-Series is an uninterruptible power supply incorporating
double-converter technology. It provides perfect protection specifically
for Novell, Windows NT and UNIX servers.
The double-converter principle eliminates all mains power disturbances.
A rectifier converts the alternating current from the socket outlet to direct
current. This direct current charges the batteries and powers the inverter.
On the basis of this DC voltage, the inverter generates a sinusoidal AC
voltage, which permanently supplies the loads.
Computers and periphery are thus powered entirely by the mains
voltage. In the event of power failure, the maintenance-free batteries
power the inverter.
This manual covers the UPS listed as follows. Please confirm whether it
is the model you intend to purchase by performing a visual inspection of
the Model No. on the rear panel of the UPS.
“S” Model: Extended backup time
Model No.
Type
I1000
Standard
I1000S
Extended backup
time
I2000 I2000S
I3000 I3000S

-8-
4. Panel Description
The Display Panel
Switch Function
ON-Button
Turn on UPS system:
By pressing the ON-Button “I” the UPS system is turned on.
Deactivate acoustic alarm:
By pressing this Button an acoustic alarm can be deactivated.
OFF-Button
When mains power is normal, the UPS system switches to No
output or Bypass mode by pressing OFF-Button “ “, and the
inverter is off. At this moment, if Bypass is enabled, then the
output sockets are supplied with voltage via the bypass if the
mains power is available.
Select-Button
If the UPS system is No output or Bypass mode, the output
voltage and frequency and Bypass disable/enable could be
selected by pressing Select-Button, and confirmed by pressing
Enter-Button.
Enter-Button
If the UPS system is No output or Bypass mode, the output
voltage and frequency and Bypass disable/enable could be
selected by pressing Select-Button, and confirmed by pressing
Enter-Button.

-9-
The LCD Display
Display Function
Input Information
Indicates the input Line voltage value, which could be
displayed from 0 to 999Vac
Indicates the frequency value of input Line voltage, which
could be displayed from 0 to 99Hz
Indicates the input Line current value, which could be
displayed from 0 to 99.9A
Indicates the input Line voltage is higher than the SPEC
value and the UPS would be in the battery mode
Indicates the input Line voltage is lower than the SPEC
value and the UPS would be in the battery mode
Indicates the input Line voltage is in the range of SPEC
value and the UPS would be in the line mode

Indicates the input Line voltage is lost and the UPS would
be in the battery mode
Output Information
Indicates the UPS output voltage value, which could be
displayed from 0 to 999Vac
Indicates the frequency value of the UPS output voltage,
which could be displayed from 0 to 99Hz
Indicates the UPS output current value, which could be
displayed from 0 to 99.9A
Load Information
Indicates the load or the UPS output is short and the UPS
would be fault
Indicates the load is over the SPEC range
Indicates the load percent, and the left first grid represent
30% load, the left two grids represent 60% load, the three
grids represent 90% load, all the grids represent 100%
load
Indicates the load percent, ‘W’ is displayed when the watt
of load is maximum or ‘VA’ is displayed when the VA of load
is maximum
Battery Information
Indicates the battery voltage value, which could be
displayed from 0 to 999Vdc
Indicates the battery current value, which could be
displayed from 0 to 99.9A
Indicates the battery capacitance percent, and every grid
represent 25% capacitance. All the grids represent 100%
capacitance.
Indicates the battery is over charged, and the UPS would
be switched to Battery mode
Indicates the battery is weak, and the UPS would shut
down soon