Page 1
DISHWAHSER
DW0907S001V2
DWF1250P
DWP5012WA
DWP4912W
DWP4915SL
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1
Service Manual
Model :DWF1250P/DWP5012WA/DWP4912W/DWP4915SL
Issue
Rev.
Contents
1. FEATURES................................................................................................................................3
2.HOW TO READ THIS SERVICE MANUAL................................................................................4
3. SAFETY PRECAUTION............................................................................................................5
3-1.A
T TIME OF DELIVERY .............................................................................................................5
3-2.D
URING INSTALLATION............................................................................................................ 5
3-3.D
URING NORMAL USE.............................................................................................................5
3-4.I
F YOUR FAMILY INCLUDES CHILDREN.......................................................................................6
3-5.I
F A FAULT OCCURS.................................................................................................................6
3-6.W
HEN DISPOSING OF OLD APPLIANCES....................................................................................6
4. INSTALLATION......................................................................................................................... 7
4-1.P
OSITIONING THE APPLIANCE..................................................................................................7
4-2.L
EVELING THE APPLIANCE....................................................................................................... 7
4-3.C
OLD WATER CONNECTION.....................................................................................................7
4-4.A
NTI-FLOODING PROTECTION................................................................................................. 7
4-5.D
RAIN HOSE CONNECTION......................................................................................................7
4-6.E
LECTRICAL CONNECTION...................................................................................................... 8
4-7.
DISSEMBLE AND ASSEMBLE....................................................................................................9
5. PARTS AND FUNCTIONS ...................................................................................................... 16
5-1.C
LOSE-UP VIEW (CONTROL PANEL)........................................................................................16
5-2.D
ISHWASHER INTERIOR........................................................................................................ 16
6. HOW TO FILL THE SALT ....................................................................................................... 17
6-1.S
ALT....................................................................................................................................17
6-2.L
OADING THE SALT INTO THE CONTAINER............................................................................... 17
6-3.A
DJUSTING SALT CONSUMPTION ........................................................................................... 17
7. HOW TO FILL RINSE AID....................................................................................................... 18
7-1.R
INSE AID ............................................................................................................................ 18
7-2.L
OADING THE RINSE AID........................................................................................................ 18
8. HOW TO FILL DETERGENT DISPENSER............................................................................. 19
8-1.D
ETERGENT......................................................................................................................... 19
8-2.L
OADING THE DETERGENT ....................................................................................................19
9. LOADING THE DISHWASHER............................................................................................... 20
9-1.H
OW TO USE THE LOWER RACK............................................................................................. 20
9-2.H
OW TO USE THE UPPER RACK ............................................................................................. 20
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9-3.SHELF ................................................................................................................................. 20
10. PROGRAMME OVERVIEW .................................................................................................. 21
11. HOW TO KEEP YOUR DISHWASHER IN SHAPE............................................................... 23
12. CLEAN AND MENTENANCE................................................................................................24
12-1.O
VERALL CONDITION OF APPLIANCE....................................................................................24
12-2.F
ILTERS............................................................................................................................. 24
12-3.S
PRAY ARMS......................................................................................................................24
13. TURNING ON THE APPLIANCE.......................................................................................... 25
14. FAULT FINDING....................................................................................................................27
14-1.R
ESOLVING MINOR PROBLEMS YOURSELF ...........................................................................27
14-2.P
ROBLEMS... .....................................................................................................................27
14-3.D
URING WASHING .............................................................................................................. 28
14-4.W
ITH THE DISHES,CUTLERY,ETC..........................................................................................29
15. MAINTENANCE SERVICES AND TROUBLE SHOOTING.................................................. 31
15-1.
MANINTENANCES SERVICES................................................................................................31
15-2.
TROUBLE SHOOTING...........................................................................................................31
16. ANALYSIS OF THE COMMON BREAKDOWNS.................................................................. 32
17. TECHNICAL DATA................................................................................................................ 39
18. CIRCUIT DIAGRAM..............................................................................................................40
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1. Features
z A grade for energy consumption of European standard.
z A grade for washing efficiency of European standard.
z B grade for drying efficiency of European standard.
z Electronic control.
z Super-capacity for 12 settings.
Model Exterior Color Interior Color
DWF1250P White White
DWP5012WA White White
DWP4912W White White
DWP4915SL
Silver White
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2.How to read this Service Manual
The symbol on the product or on its packaging indicates that this product may not be
treated as household waste. Instead it shall be handed over to the applicable collection point for
the recycling of electrical and electronic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the environment and human
health, which could otherwise be caused by inappropriate waste handling of this product.
For more detailed information about recycling of this product, please contact your local city office,
your household waste disposal service or the shop where you purchased the product.
Warning:
A “warning” is used when there is danger of personal injury.
Caution:
A “caution” is used when there is danger that the reader, through incorrect manipulation, may
damage equipment, loose data, get an unexpected result or has to restart (part of) a procedure.
Notice:
A “notice” provides information that is not indispensable, but may nevertheless be valuable to the
reader.
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3. Safety precaution
3-1.At time of delivery
Check packaging and dishwasher immediately for signs of transport damage. If the appliance is
damaged, do not put it into use but contact your supplier or customer service without delay.
Please dispose of packaging materials properly.
3-2.During installation
Place the dishwasher and connect it up in accordance with the installation instructions.
The dishwasher must not be connected to the electricity supply while installation is being carried
out.
Ensure that the domestic wiring is properly earthed.
The mains electricity supply must conform to the details shown on the dishwasher nameplate.
Do not connect the dishwasher to the electricity supply via an extension cable.
Built-under and built-in appliances should always be installed under a continuous work surface
which is attached to the adjacent cupboards, in order to ensure that the appliance is entirely
stable.
After the appliance has been installed,the mains plug should still be easily accessible.
The plastic housing on the water inlet contains an electrically operated valve.The connecting
wires are inside the inlet hose.Do not cut through this hose and do not immerse the plastic
housing in water.
During installation, the power supply cord must not be excessively or dangerously bent or
flattened.
For Switzerland only:
There are no restrictions on installing the appliance between wooden or plastic walls as part of a
fitted kitchen. If the appliance is not plugged into a wall socket, it must be connected to the mains
via a separator for all poles within the domestic wiring system. This device must have a gap of at
least 3mm between open contacts, in order to conform with relevant safety regulations.
3-3.During normal use
The dishwasher must only be used by adults for the washing of household dishes and cooking
utensils.
This appliance cannot be installed outdoor, not even if the area in which it is installed is covered
by a roof; it is also very dangerous to leave it exposed to the rain and elements.
Do not place any heavy objects or stand on the door when it is open. The appliance could tip
forward.
The water inside the dishwasher is not suitable for drinking.
Do not use solvents of any kind inside your dishwasher. They could cause an explosion danger.
Open the door very carefully if the dishwasher is operating. There is a risk of water squirting out.
Do not touch the heating element during or after a wash cycle.
Fundamental rules to follow when using the appliance:
- Never touch the dishwasher when barefoot or with wet hands or feet;
- We discourage the use of extension cords and multiple sockets;
- If the appliance is not operating properly or maintenance must be performed, disconnect the
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appliance from the power supply.
3-4.If your family includes children
This appliance is not intended for use by persons (including children) with reduced
physical,sensory or mental capcabilities, or lack of experience and knowledge,unless they have
been given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
Children should be supervised to ensure that they to not play with the appliance.
Keep detergents out of the reach of children, who must also be kept away from the dishwasher
when it is open.
3-5.If a fault occurs
If the appliance malfunctions, turn off water supply to the appliance and disconnect the plug from
the wall socket. Then, consult the section entitled, "Fault finding" .If you cannot solve the problem,
contact a service center.
Only specialised personnel are authorised to make repairs.
If the supply cord is damaged ,it must be replaced by the manufacture ,its service agent of
similarly qualified persons in order to avoid a hazard.
To maintain the EFFICIENCY and SAFETY of this appliance,we recommend:
- call only the Service Centers authorized by the manufacturer.
- always use original Spare Parts.
3-6.When disposing of old appliances
Appliances which are no longer being used must be made inoperable by cutting the power supply
cord and removing the door lock.
Take the appliance to a designated waste disposal center.
Dangerous voltage
Warning:
Children could get locked in the appliance (risk of suffocation) or get stuck in other
positions. Therefore: Remove the mains plug, cut the mains wire and set aside.
Damage the door lock so that the door can no longer be closed.
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4. Installation
4-1.Positioning the appliance
Positioning the appliance in the desired location. The back should rest against the wall behind it,
and ts, along the adjacent cabinets or wall. The dishwasher is equipped with water supply and
drain hoses that can be positioned to the right or the left to facilitate proper installation.
4-2.Leveling the appliance
Once the appliance is positioned, adjust the feet (screwing them in or out) to adjust the
dishwasher,making it level. In any case, the appliance should not be inclined more than 2°. If the
appliance is level, it will help ensure proper performance.
4-3.Cold water connection
Connect the water supply hose to a threaded 3/4 (gas) connector,
making sure that it is fastened tightly in place (DWF1250P/DWP5012WA/
DWP4912W see fig.A).
Some models are fitted with an "Aquastop" water supply hose
(DWP4915SL see fig.B) in which the small filter is already housed
in the threaded end.
If the water pipes are new or have not been used for an extended
period of time, let the water run to make sure that the water is
clear and free of impurities. If this precaution is not taken, there
is a risk that the water inlet can get blocked and damage the
appliance.
4-4.Anti-Flooding protection
The dishwasher is equipped with a system that stops the supply of water in the event of a problem
with the water supply hose or leaks within the unit, in order to prevent damage to your home. If for
any reason the box containing the electrical components happens to get damaged, turn off the
power supply and unplug the appliance immediately. In order to guarantee that the anti-flooding
feature operates properly, box "A" with the water supply hose must be attached to the water
supply tap as shown in Fig. B. If the length of the hose is not adequate to make a proper
connection, the hose must be replaced with one which is long enough. This hose is available
upon request from specialised retailers and approved service centres.
4-5.Drain hose connection
Insert the drain hose into a drain pipe with a minimum diameter of 4cm, or let it run into the sink,
making sure to avoid bending or crimping it. If necessary, fit a syphon trap (U-bend) with a
connecting piece for the drain hose (fig.C). The free end of the hose must be at a height between
40 and 100 cm and must not be immersed in water.
Warning:
The appliance is to be connected to the mains water using new hose sets. Old hose
sets should not be reused.
fig.A
fig.B
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4-6.Electrical Connection
After making sure that the voltage and frequency values for the current in the home correspond to
those on the rating plate (located on the stainless steel inner door of the appliance) and that the
electrical system is correct for the maximum voltage on the rating plate, insert the plug into an
electrical socket which is earthed properly (the earthing of the appliance is a safety requirement
mandated by law).If the electrical socket to which the appliance must be connected is not
appropriate for the plug, replace the whole cable, rather than using adaptors or the like as they
could cause overheating and burns.
Electrical Connection (Uk Only)
For your safety please read the following information.
Warning: This appliance must be earthed.
The appliance must be connected to a 220-240 volts 50 cycle AC supply by means of a three pin
socket, suitably earthed and should be protected by a 13 amp fuse in the plug.
The appliance is supplied with a rewireable 13 amp 3-pin plug fitted with a 13-amp fuse. Should
the fuse require replacement, it must be replaced with a fuse rated at 13 amp and approved to
BS1362.
If the mains plug is unsuitable for the socket outlet in your home or is removed for any other
reason,then the cut off plug should be disposed of safely to prevent the hazard of electric shock.
Remove the fuse before disposal.
There is a danger of electric shock if the cut off plug is inserted into any 13-amp socket outlet.
Caution:
The dishwasher plug must be accessible even when the appliance is installed as a
built-in unit so that maintenance can be done safely.
Attention:
The connecting piece for syphon trap (U-bend) must be solidly fastened to the wall to
prevent the drain hose from moving and allowing water to spill outside the drain.
fig.C
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How to wire a 13 amp plug.
Important
The wires in the mains lead on this appliance are coloured in
accordance with the following code:
Green and Yellow-Earth Blue-Neutral Brown-Live
As the colours may not correspond with the markings identifying the
terminals in your plug proceed as
follows.
The green and yellow wire must be connected to the terminal in the plug which is marked with the
letter
E or with the earth symbol or coloured green and yellow.
The blue wire must be connected to the terminal marked N.
The brown wire must be connected to the terminal marked L.
You must make sure the lead is firmly secured under the cord clamp.
4-7. Dissemble and assemble
screwdriver
cross-screwdriver
Dissemble and assemble for dishwasher components
Dissemble and assemble for dishwasher components
blade
used for unpacking
electric drill
used for drill holes while installation
spanner
used for combine the inlet hose
Tools
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How to remove the top of your dishwasher
Freestanding dishwasher can also be used as built-in, according to
following processes:
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Built In Dishwasher: fixing on side
Built In Dishwasher: fixing on top
or
0120200050
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Side panel disassembly
Use the cross-screwdriver to drive two screws which are
on left top of machine, off side panel.
Use the cross-screwdriver to drive five screws which are
in left back of machine, off the right side panel.
Open the door, use the cross-screwdriver to drive four
screws which are in left front, off the right side panel.
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Adjustable softener with reed disassembly
Lay the dishwasher on the floor, then remove the bottom
cover, pull out the connector of the salt adding valve and
the low salt switch.
Remove the three clips for fixing the rubber connect pipe,
then pull out the rubber pipe.
Open the out door, you can see the salt adding cover,
then circumrotate the cover anticlockwise and screw it
Circumrotate the fixing set of the water softer
anticlockwise, then screw id down(you can use the
disassembly tool to operate)
Then take the water softer down accordingly.
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Heater disassembly
Remove the two self-drilling bolts for fixing the heater
bracket from the middle bar, then remove the heater.
Pull out the three connector of the heater.
Remove the pipe hoop.
Remove the connector pipe of the hot pump and the
middle hot pump ,then can take the heater down.
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Detergent dispenser disassembly
Open the door, disassemble the outer door (Accord to the
disassembly step)
Close the door, use screwdriver to drive the 6 screws of
Detergent Dispenser off, pull the wire out, then open the
door, and get the Detergent Dispenser off.
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5. Parts and Functions
5-1.Close-up view (control panel)
A “ON-OFF” Button
B Programme Button
C Programme Indicator
5-2.Dishwasher interior
a Upper Rack f Salt Container Cap
b Lower Rack g Washing Filter
c Top Spray Arm h Detergent and Rinse Aid Dispenser
d Silverware Basket i Water Inlet Hose
e Bottom Spray Arm j Drain Hose
k Power Supply Cord
A
C
B
a
d
e
f
h
b
c
i
j
k
g
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6. How to fill the salt
6-1.Salt
The hardness of the water varies from place to place. If hard water is used in the dishwasher,
deposits will form on the dishes and utensils.
The appliance is equipped with a special softener that uses a salt specifically designed to
eliminate lime and minerals from the water.
6-2.Loading the salt into the container
Always use salt intended for use with dishwashers.
The salt container is located beneath the lower rack and should be filled as follows:
According to the “Water Hardness Tabel”, you can calculate
the time of use, then load the salt .
Remove the lower rack and then unscrew and remove
the cap from the salt container.
If you are filling the container for the first time, fill it with
water.
Place the end of the funnel (supplied) into the hole and
introduce about 2 kg of salt. It is normal for a small amount
of water to come out of the salt container.
Carefully screw the cap back on.
6-3.Adjusting salt consumption
The dishwasher is designed to allow for adjusting the amount of salt consumed based on the
hardness of the water used.This is intended to optimize and customize the level of salt
consumption so that it remains at a minimum.
To adjust salt consumption, proceed as follows:
Unscrew the cap from the salt container;
There is a ring on the container with an arrow on it
(see figure to the side),
If necessary, rotate the ring in an anticlockwise direction
from the "-" setting towards the "+" sign, based on the
hardness of the water being used.
It is recommended that adjustments be made in accordance with the following table:
Important：
To prevent the formation of rust, load the salt just before beginning a wash cycle.
Water Hardness
Clarke
degrees
ºdH
mmol/l
Selector
position
Salt
consumption
(Grams/cycle)
Autonomy
(cycles/2kg)
0-14 0-17 0-1,7
1,8-4,418-4414-36
36-71 45-89 4,5-8,9
>89>71 >8,9
/
"-"
Middle
/
0
20
40
60
"+"
60
40
25
Level
1
2
3
4
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7. How to fill rinse aid
7-1.Rinse aid
This product makes dishes sparkle and helps them to dry without spotting. The dispenser is
located on the inside panel of the door .
When the low rinse aid indicator “ 1 ” is bright, it means the
rinse aid is low, you must load rinse aid .
7-2.Loading the rinse aid
Regardless of the type of detergent dispenser installed on
your appliance, you must proceed as indicated below when
loading the rinse aid.
To open the dispenser, turn the "2" cap in an anti-clockwise
direction and then pour in the rinse aid, making sure not to
overfill. The amount of rinse aid used for each cycle can be
regulated by turning the " 3" dose adjustor, located beneath
the "2" cap, with a screwdriver. There are 6 different settings;
the normal dosage setting is 3.
Important：
Proper dosage of the rinse aid improves drying.
If drops of water remain on the dishes or spotting occurs,
the dosage adjuster should be turned to a higher setting.
If the dishes have white streaks, turn the dosage adjuster
to a lower setting.
1
Low
Full
2
3
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8. How to fill detergent dispenser
8-1.Detergent
Detergent specifically intended for use with dishwashers
must be used. The dispenser must be refilled before the start
of each wash cycle following the instructions provided in the
"Programme overview". The detergent dispenser is located
on the inside panel of the door.
8-2.Loading the detergent
To open the " 4 " cover on the dispenser, press the " 5 "button.
The detergent for the wash cycle should be poured into
the " 6 " compartment.
The detergent for the pre-wash cycle should be poured
into the “ 7 ” compartment.
After the detergent has been placed in the dispenser,
close the cover and press down until it clicks in place.
Notice：
To facilitate closing the cover, remove any excess detergent on the edges of the
dispenser.
Notice：
The usage of 3 in 1 or similar tablets is forbidden when Rapid Wash Heat wash and
Soak programmes are selected.
Warning：
Do not place the tablets in the tub or the cutlery basket as this will result in poorer
wash results. The tablets should be placed in the detergent doser.
6
7
5
4
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9. Loading the dishwasher
Before placing the dishes in the dishwasher, remove larger food particles to prevent the filter from
becoming clogged, which results in reduced performance.
If the pots and pans have baked-on food that is extremely hard to remove, we recommend that
they are soaked before washed. This will eliminate the need for extra wash cycles.
Pull out the rack to load the dishwasher.
9-1.How to use the lower rack
We recommend that you place the most difficult to clean items on
the bottom rack: pots, pans, lids, serving dishes and bowls, as
shown in the figure to the right.
It is preferable to place serving dishes and lids on the sides of the
racks in order to avoid blocking the rotation of the top spray arm.
Pots, serving bowls, etc. must always be placed face down(see fig.C) .
Deep pots should be slanted to allow the water to flow out.
9-2.How to use the upper rack
The upper rack is designed to hold more delicate and lighter
dishware, such as glasses, cups and saucers, plates, small
bowls and shallow pans (as long as they are not too dirty).
Position the dishes and cookware so that they do not get
moved by the spray of water.
The upper rack can be adjusted for height by using the knobs
located on both sides of the rack itself (see fig.D).
Adjust the upper basket to the higher level and you have
more space to accommodate those taller pans and trays in
the bottom basket.
9-3.Shelf
Lean tall glasses and those with long stems against the shelfnot
against other items to be washed.
Place glasses, cups and small bowls on the additional cup rack.
The additional cup rack can be swivelled in or out as required
(see fig.E).
Warning：
knives and other utensils with sharp points must be loaded in the basket with their
points down or placed in a horizontal position.
fig.C
Normal daily load
fig.D
fig.E
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10. Programme overview
Wash
progra-
mme
Type of
crokery
e.g.china,
pots/pans,
cutlery,
glasses,
etc
Amount
of food
remains
Description of cycle
Condi-
tion of
food
remains
Pre-wash with warm water.
Extended wash at 70°C.
Rinses with cold water.
Rinse with hot water.
Drying.
Pre-wash use cold water.
Extended wash at 55°C.
Rinse with cold water.
Rinse with hot water.
Drying.
Short wash at 40°C.
Cold rinse.
Short cold wash to pre-
vent food residue from
drying on the dishes .
Pre-wash use cold water.
Extended wash at 50°C.
Rinse with cold water.
Rinse with hot water.
Drying.
Soups,
casseroles,
sauces,
potatoes,
pasts, rice,
eggs, roast
or fried food.
a lot
a little
stuck
on hard
Soups,
potatoes,
pasta, rice,
eggs, roast
or fried food.
loosely
attached
Coffee,
cakes, milk,
sausage,
cold drinks,
salads
Very
little
loosely
attached
Rinse off if the dishes have been
stacked for several days in the dish-
washer prior to washing.
Type of
food
remains
Non-
delicate
Mixed
Intensive
Wash
Normal
Wash
Light Wash
(EN50242)
Soak
Rapid wash
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* EN50242 test with rinse aid setting 5
Detergent
Exten-
ded
Wash
Pre-
wash
Rinse
Aid
Duration
in
minutes
Energy
consu-
mption
in kWh
Water
consu-
mption
in litres
112
102
162
31
12
1.62
1.24
1.05
0.40
0.02
18
16
15
9
3
25g
25g
25g
15g
5g
5g
5g
(*)
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11. How to keep your dishwasher in shape
After Every Wash
After every wash, turn off the water supply (not necessary for models with “Aquastop” ) the appliance
and leave the door slightly ajar so that moisture and odors are not trapped inside.
Remove the plug
Before cleaning or performing maintenance, always remove the plug from the socket. Do not run
risks.
No solvents or Abrasive Cleaning Products
To clean the exterior and rubber parts of the dishwasher, do not use solvents or abrasive cleaning
products. Rather, use only a cloth and warm soapy water.
To remove spots or stains from the surface of the interior, use a cloth dampened with water and a
little while vinegar, or cleaning product made specifically for dishwashers.
Moving the Appliance
If the appliance must be moved, try to keep it in a vertical position. If absolutely necessary, it can
be positioned on its back.
Seals
One of the factors that cause odors to form in the dishwasher is food that remains trapped in the
seals.
Periodic cleaning with a damp sponge will prevent this from occurring.
The door should not be left in the open position since this could present a tripping hazard.
When You Go on Holiday
When you go on holiday, it is recommended that you run a wash cycle with the dishwasher empty
and then remove the plug from the socket, turn off the water supply and leave the door of the
appliance slightly ajar. This will help the seals last longer and prevent odors from forming within
the appliance.
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12. Clean and mentenance
Regular inspection and maintenance of your appliance helps to prevent problems from
occurring.This saves time and aggravation.You should therefore carefully inspect the inside of
your dishwasher from time to time.
12-1.Overall condition of appliance
Check that no grease or scale has accumulated on the inside of the dishwasher.
If you discover any deposits:
Clean the interior of the dishwasher thorughly with a detergent solution.
12-2.Filters
The filters “ 8”,“ 9” prevent larger particles of food in the
water from reaching the pump.These particles may occasionally
block the filters.
When the appliance has finished washing, check the filters
for particles of food and, if required, clean.
After undoing the coarse micro-filter “ 8 ” , the filter unit
“ 9” can be removed. Remove any particles of food and
rinse the filters under running water.
Insert the filter unit “ 9 ” and tighten the coarse microfilter.
12-3.Spray arms
Lime and remnants of food in the washing water can block the
nozzles in the spray arms “ 10 ” and “ 11 ” and the arm
mountings.
Inspect the nozzles in the spray arms for blocked holes
due to remnants of food.
If necessary, pull the lower arm “ 11 ” upwards and lift it off.
Unscrew the upper spray arm “ 10 ”.
Clean both spray arms under running water.
Refit the spray arms. Ensure that the lower arm has locked
into place and the upper one is screwed tight.
8
9
10
11
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13. Turning on the Appliance
Switching the dishwasher ON
Turn on the tap.
Close the door after loading the appliance
Set ON-OFF button “ A ” to ON. All the programme
indicators “C1,C2,C3,C4,C5 ” light .
Press programme button “B1” , programme indicator“ C1” light.
After 3 seconds, the programme indicator “ C1” bcomes
to blink and the dishwasher beeps one time, then the
programme starts automatically.
End of programme
Six beeps will indicate that the wash cycle has finished and all the programme indicators light.
Switching the dishwasher OFF
Several minutes after the programme has ended:
Set main switch “A” to OFF.
Open the door .
Turn the water tap off. (Does not apply when Aquastop unit has been fitted)
Remove dishes, etc. when they have cooled down.
When the appliance is already underway press the button "A" for 3 seconds, all of the
settings will be cancelled.
Interrupting the programme
Open the door. Caution! There is a risk of water squirting out from inside the appliance. Do not
open the door fully until spray arm has stopped rotating.
When you open the door, the dishwasher will beep ten times every thirty seconds.
If the appliance has already heated up or the hot water was switched ON and then the appliance
door opened, leave the door ajar for several minutes and then close. Otherwise, the appliance
door may open due to expansion.
Cancelling or modifying a cycle
A cycle that is underway can be modified if it has only been running for a short time. Otherwise,
the detergent may have already been used, and the appliance may have already drained the
wash water.
If this is the case, the detergent dispenser must be refilled ( see the paragraph entitled, “ Loading
the detergent ”).
To modify a cycle that is already underway, follow the instructions contained in the paragraph
entitled "Reset drain function", and select the programme you wish (see the paragraph entitled,
"Switching the dishwasher ON")
A
B1
C1 C2 C3 C4 C5
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Reset drain function
You can use "Reset drain function"to stop the washing cycle under running by pressing and
holding the "B1" and "B3" for 3 senconds, and the appliance will stop after a few minutes drain
phase.
B1
B3
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14. Fault finding
14-1.Resolving minor problems yourself
Experience has shown that you can resolve most problems that rise during normal daily usage
yourself,without having to call out a service engineer.Not only does this save costs,but it also
means that the appliance is available for use again that much sooner. The following list of
common occurrences and their remedies should help you identify the causes of most problems.
14-2.Problems...
...when the appliance is switched on
Appliance does not start up
Fault with fuse in mains electricity supply.
Plug not inserted in wall socket.
Appliance door not closed properly.
Programme button has not been pressed.
Water tap not turned on.
Blocked strainer in water intake hose.
- The strainer is situated in the Aquastop or supply-hose connection.
...with the appliance itself
Error display on the time-remaining indicator
When the programme indicators “C1,C2” blink.
Have you checked whether:
the door is closed properly.
When the programme indicators “ C1,C4” blink.
Have you checked whether:
the drain hose is too low.
When the programme indicators “ C1,C3,C4” blink.
Have you checked whether:
the drain hose is crimped or bent.
the drain hose is too high.
When the programme indicators “C1,C2,C3” blink.
Have you checked whether:
the water is turned on and the hose is connected properly;
the water supply to the house is on and has sufficient pressure;
the water supply hose is crimped or bent;
the filter for the water supply hose is clogged.
the drain hose is too low.
Caution：
Do not forget that repairs should only be carried out by a qualified specialist. Improper
repairs can lead to considerable equipment damage as well as danger to the user.
C1 C2
C1
C4
C1 C2
C3
C1C4C3
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If you take all these checks and the dishwasher still does not function or your dishwasher
have any other error display, you can power the dishwasher OFF, and wait a few
minutes. You can power the dishwasher on, try it again , if the dishwasher still does not
function and/or the problem persists, contact the nearest authorised service center and
provide them with the following information:
the nature of the problem.
the model type number (Mod...) And the serial number (S/N...), which are indicated on the plate
located on the side of the inner part of the door.
Lower spray arm rotates with difficulty
Spray arm is blocked by small items or food remains.
Lid in detergent compartment cannot be closed
Detergent compartment has been overfilled.
Mechanism is clogged with remnants of detergent.
Indicator lamps do not extinguish after washing has finished
Main switch is still set to ON.
Remnants of detergent stuck inside dispenser
Compartment was damp when it was filled up with detergent. Compartment must be dry before
detergent is added.
Water remains inside appliance after programme has ended
Blockage or kind in drainage hose.
Pump is jammed.
Filters are blocked.
The programme is still running. Wait for the programme to end .
14-3.During washing
Unusual amount of foam is creased
Normal washing up liquid has been poured into the rinse-aid container.
Remove any spilled rinse aid with a cloth as it could otherwise lead to excessive foaming during
the next washing cycle.
Appliance stops suddenly while washing is taking place
Cut off electricity supply to appliance.
Water supply has been interrupted.
Knocking sound can be heared while washing is taking place
A spray arm is knocking against the dishes inside the appliance.
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Rattling sound can be heared while washing is taking place
Crockery has not been stacked properly inside the appliance.
Knocking sound coming from inlet valves
This is caused by the way the water pipes have been laid and it has no effect upon the way the
appliance functions. There is no remedy for this.
14-4.With the dishes,cutlery,etc.
Remnants of food are stuck to the dishes, cutlery,etc.
Dishwasher was not loaded properly. Jets of water could not reach all parts of the dishes, etc.
Too many items in the rack.
Items in the rack were touching each other.
Not enough detergent was added to dispenser.
Selected wash programme was not intensive enough.
Rotation of spray arm was obstructed by dishes, etc.
Nozzles in spray arm are blakcked by remnants of food.
Filters are blacked.
Filters have been incorrectly fitted.
Waste-water pump is jammed.
Plastic items are discoloured
Not enough detergent was added to dispenser.
Detergent has insuffcient bleaching properties. Use a detergent containing a chemical bleaching
agent.
White stains are left on crockery, glasses have a milky appearance
Not enough detergent was added to dispenser compartment.
Amount of rinse-aid was set too low.
Although water is quite hard, no salt has been put in appliance.
Water softener was set too low.
Lid on salt container is not screwed tight.
If you used a phosphate-free detergent , try a detergent containing phosphates and compare
results.
Dishes,cultlery,etc.have not been dried
Selected programme did not include drying function.
Amount of rinse-aid was set too low.
Items were removed from dishwasher too soon.
Glasses have a dull appearance
Amount of rinse-aid was set too low.
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Tea stains or traces of lipstick have not been completely removed
Detergent does not have a sufficient bleaching effect.
Washing temperature was set too low.
Traces of rust on cutlery
Cutlery is not sufficiently rustproof.
Salt content in washing water is too high.
- Lid on salt container is not screwed tight.
- Too much salt was spilt while filling container.
Glasses become clouded and discoloured; coating cannot be wiped off
Unsuitable detergent was used.
Glasses are not dishwasher-proof.
Smears left behind on glasses and cutlery; glasses have acquired a metallic appearance
Amount of rinse-aid set too high.
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15. Maintenance Services and Trouble Shooting
15-1.manintenances services
It may occur that the dishwasher does not function or does not function properly Before calling for
assistance,Iet us see what can be done first :have you forgotten to press one of the buttons or to
perfom an essential operation?
15-2.trouble shooting
Trouble
Cycle
Door switch
trouble
Sensor
trouble
Leak
trouble
Drain pump
trouble
Water
supply
trouble
Water
overflow
trouble
Blink Blink Blink Blink Blink Blink
Blink Blink Blink
Blink Blink Blink Blink
Blink Blink Blink
Beep V V V V V V
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Dismantle the door case and using
avometer to measure if the two
terminals of door switch is on.
check if door flap is OK
16. Analysis of the common breakdowns
Door switch trouble
Phenomenon: the dishwasher does not work
N
Y
N
Y
N
Y
Cable or the controller board
is broken
Whether door is closed Close the door
Replace it
Change the door switch
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Whether water level
switch is ok
Check whether the water
intake velocity is too slow
Whether solenoid valve is
working
Cable or the controller
board is broken
water supply trouble
Phenomenon: water level cannot reach the required location
measure whether solenoid valve is
electrified
Change the solenoid valve
Whether water is flowing in the hose
Whether the stopcock is turned on
Turn on the stopcock
Change water level switch
user’s water pressure is too
low
N
Y
N
Y
Y
Y
N
N
Y
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Cable or the controller
board is broken
The drain pump is broken
Drain pump trouble
Phenomenon: water cannot be drained
Repair the pipeline and
drain pump
Whether drain pump
is working
Y
N
Whether the pipeline and
drain pump was blocked
Whether drain pump
is electrified
N
Y
The drain hose is too
high
Y
N
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The cable or the controller
board is suspected damaged
Check whether the circuit
between the two teminals is
o
p
en
Check the resistance betw een
the heater resistor
Heating element trouble
Phenomenon: Heating element cannot work
Connect it well
Replace the heater
Connect the two terminals well
Whether socket connector is connected well
N
Y
N
Y
Y
N
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Water overflow trouble
Phenomenon: drain pump keep on working
Whether the water
overflow swich is ok
Whether water is deposited is
the bottom case
Whether water flows out of
the water overflow conduit
Bottom case is
leaking
change water
overflow switch
the controller boardr or
cable is broken
Check whether the water
level switch is closed
change the water
level switch
cable or the controller board is
broken
Y
N
Y
N
Y
N
N
Y
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replace the power
switch
check whether the circuit
between the two terminals is
open
Power supply trouble
Phenomenon: dishwasher cannot work
N
N
Connect it properly
check whether the power connector
is in position
the cable or the controller board
should be suspected
Y
Y
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replace the PCB
check whether the water
level switch is damage
Leak trouble
Phenomenon: dishwasher stop working
Y
Y
Drive up the drain hose
properly
check whether the drain hose is too low
Change the water level switch
N
N
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17. Technical data
Width 60 cm
Depth 60 cm
Height 85cm
Capacity 12 standard place settings
Mains water pressure 0.03-0.6MPa
Power voltage 220-240V~ 50Hz
Total absorbed power 1950W
Maximum current intensity 10A
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18. Circuit Diagram
J: Temperature limiter
K: Heater
L: Relay
M: Temperature Sensor
A: Wiring box
B: Door switch
C: Water level switch
D: Drain pump motor
E: Dispenser
F: Softener valve
G: Overflow switch
H1: Inlet valve
H2: Inlet valve with Aquastop
I: Washing pump motor
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Sincere Forever
Haier Group
Haier Industrial Park,No.1 Haier Road
266101, Qingdao, China
http://www.haier.com
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