+++,-./0/.1,2/1
'/345&)/,&67#89:;<=,<
"4.>?5&)/,&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
.#$/"'/0"'1"#$%&'2)*+"#'$2'/0"'13%-"'
%+45"'64#'#"6"#"2-"7
!"#$%&'()*+"#'
,"-%&
(@ABR(A#&SC!$&
T($$()AS
A/&.4K>GE4.&N/D.&-./3D2E&?F3&
?2E>O?E4&N/D.&+?..?FEN&E/3?NP&
K/&E/&+++,-./0/.1G4.O>24,2/1Q
.4K>GE.?E>/F,
!"#$%"&'()!(*
@!"AC'#$&@($#
7/.&G4.O>24&?E&?FN&E>14P&K/&E/&
+++,-./0/.1G4.O>24,2/1,
8#'-%&&'9:;;;:<==:9===
>427?@#$7'A'%7*7?A'37*7'>B
!%/7';'%7*7?C'37*7'>B
654?G4&3/&F/E&2/FE?2E&EI4&GE/.4,
&&&&@(!ABC)
$4?3&?55&-.42?DE>/FG&?F3&>FGE.D2H
E>/FG&>F&EI>G&1?FD?5&J40/.4&DG>FK&
EI>G&4LD>-14FE,&M44-&EI>G&1?FD?5&
0/.&0DED.4&.404.4F24,
A(U*#&C7&@C)A#)A"
.LE(I(M',NJLO'DOLJN>N(B 7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7P
I>D8EBL(B'DENJLQBI8(!'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7=
RN@8EN'S8Q'RNMI(7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7 <
DLEB'I,N(BI@IJLBI8('JTLEB7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7A
L!!N>ROS 7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7U
T8.'B8'Q!N'BTN'NVNEJI!N'RIWN7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7 9C
@JJ'I(@8E>LBI8( 7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7PP
>LI(BN(L(JN'L(,'BE8QRON!T88BI(M''7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7P=
NVNEJI!N'MQI,NOI(N!'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7PC
DLEB'OI!B7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7P<
NVDO8,N,',EL.I(M7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7PA
8E,NEI(M'ENDOLJN>N(B'DLEB! '7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7' R%-H'J45"#
OI>IBN,'.LEEL(BS7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7'7' R%-H'J45"#
T($)B)V&W#@(*&6*(@#'#)A
B0$1'G#%X$2F'104X1'/0"'&4-%/$42Y1Z'46'/0"'X%#2$2F'
G"-%&Y1Z7'B0&?&342?5&>G&1>GG>FK&/.&>554K>J54P&G44&
EI4&0./FE&2/O4.&/0&EI>G&1?FD?5&?F3&.4LD4GE&?&
0.44&.4-5?2414FE&342?5,&(--5N&EI4&342?5&>F&EI4&
5/2?E>/F&GI/+F,&(4/"['B0"'G"-%&Y1Z'*%\'24/'+"'
104X2'%/'%-/)%&'1$]"7
DE8@8E>'$1'%'#"F$1/"#"G'/#%G"*%#H'46'IJ8('IDK'I2-7
=
B'6C$A()A&6$#@(!ABC)"
&&&&T($)B)VX&A/&.43D24&EI4&.>GY&/0&G4.>/DG&>FZD.NP&.4?3&?55&>1-/.E?FE&-.42?DE>/FG&?F3&
>FGE.D2E>/FG&>F&EI>G&1?FD?5&?F3&?55&+?.F>FKG&/F&N/D.&4[4.2>G4&J>Y4&J40/.4&DG>FK&N/D.&4[4.2>G4&J>Y4,&
B@C)&?GGD14G&F/&.4G-/FG>J>5>EN&0/.&-4.G/F?5&>FZD.N&/.&-./-4.EN&3?1?K4&GDGE?>F43&JN&/.&EI./DKI&EI4&
DG4&/0&EI>G&-./3D2E,
<,& BE&>G&EI4&.4G-/FG>J>5>EN&/0&EI4&/+F4.&E/&4FGD.4&
EI?E&?55&DG4.G&/0&EI4&4[4.2>G4&J>Y4&?.4&?34H
LD?E45N&>F0/.143&/0&?55&-.42?DE>/FG,&
=,& U40/.4&J4K>FF>FK&?FN&4[4.2>G4&-./K.?1P&
2/FGD5E&N/D.&-ING>2>?F,&AI>G&>G&4G-42>?55N&
>1-/.E?FE&0/.&-4.G/FG&/O4.&?K4&:\&/.&-4.H
G/FG&+>EI&-.4H4[>GE>FK&I4?5EI&-./J541G,
:,& !G4&EI4&4[4.2>G4&J>Y4&/F5N&?G&34G2.>J43&>F&
EI>G&1?FD?5,
],& AI4&4[4.2>G4&J>Y4&>G&>FE4F343&0/.&I/14&DG4&
/F5N,&W/&F/E&DG4&EI4&4[4.2>G4&J>Y4&>F&?&2/1H
14.2>?5P&.4FE?5P&/.&>FGE>EDE>/F?5&G4EE>FK,
\,& M44-&EI4&4[4.2>G4&J>Y4&>F3//.GP&?+?N&0./1&
1/>GED.4&?F3&3DGE,&W/&F/E&-DE&EI4&4[4.2>G4&
J>Y4&>F&?&K?.?K4&/.&2/O4.43&-?E>/P&/.&F4?.&
+?E4.,&
9,& 65?24&EI4&4[4.2>G4&J>Y4&/F&?&54O45&GD.0?24&
+>EI&?E&54?GE&=&0E,&^_,9&1`&/0&254?.?F24&?./DF3&
EI4&4[4.2>G4&J>Y4,&A/&-./E42E&EI4&05//.&/.&
2?.-4E&0./1&3?1?K4P&-5?24&?&1?E&DF34.&EI4&
4[4.2>G4&J>Y4,
a,& BFG-42E&?F3&-./-4.5N&E>KIE4F&?55&-?.EG&.4KDH
5?.5N,&$4-5?24&?FN&+/.F&-?.EG&>1143>?E45N,
b,& M44-&2I>53.4F&DF34.&?K4&<=&?F3&-4EG&?+?N&
0./1&EI4&4[4.2>G4&J>Y4&?E&?55&E>14G,
;,& T4?.&?--./-.>?E4&25/EI4G&+I>54&4[4.2>G>FKc&
3/&F/E&+4?.&5//G4&25/EI4G&EI?E&2/D53&J42/14&
2?DKIE&/F&EI4&4[4.2>G4&J>Y4,&(5+?NG&+4?.&
?EI54E>2&GI/4G&0/.&0//E&-./E42E>/F,
<_,&AI4&4[4.2>G4&J>Y4&GI/D53&F/E&J4&DG43&JN&
-4.G/FG&+4>KI>FK&1/.4&EI?F&:__&5JG,&
^<:9&YK`,
<<,&U4&2?.40D5&+I4F&1/DFE>FK&?F3&3>G1/DFE>FK&
EI4&4[4.2>G4&J>Y4,
<=,&AI4&I4?.E&.?E4&1/F>E/.&>G&F/E&?&143>2?5&
34O>24,&R?.>/DG&0?2E/.GP&>F25D3>FK&EI4&DG4.%G&
1/O414FEP&1?N&?0042E&EI4&?22D.?2N&/0&I4?.E&
.?E4&.4?3>FKG,&AI4&I4?.E&.?E4&1/F>E/.&>G&
>FE4F343&/F5N&?G&?F&4[4.2>G4&?>3&>F&34E4.1>FH
>FK&I4?.E&.?E4&E.4F3G&>F&K4F4.?5,
<:,&(5+?NG&Y44-&N/D.&J?2Y&GE.?>KIE&+I>54&DG>FK&
EI4&4[4.2>G4&J>Y4c&3/&F/E&?.2I&N/D.&J?2Y,
<],&CO4.&4[4.2>G>FK&1?N&.4GD5E&>F&G4.>/DG&>FZD.N&
/.&34?EI,&B0&N/D&0445&0?>FE&/.&>0&N/D&4[-4.>4F24&
-?>F&+I>54&4[4.2>G>FKP&GE/-&>1143>?E45N&?F3&
2//5&3/+F,
:
STANDARD SERVICE PLANS
all
]
U#7C$#&SC!&U#VB)
B0%2H'\4)'64#'1"&"-/$2F'/0"'#"54&)/$42%#\'DE8@8E>_'
=P`'JV'"a"#-$1"'+$H"7'J\-&$2F'$1'%2'"66"-/$5"'"a"#-$1"'
64#'$2-#"%1$2F'-%#G$45%1-)&%#''/2"11K'+)$&G$2F'"2G)#:
%2-"K'%2G'/42$2F'/0"'+4G\7'B0"'=P`'JV'"a"#-$1"'+$H"'
3#45$G"1'%2'$*3#"11$5"'1"&"-/$42'46'6"%/)#"1'G"1$F2"G'
/4'*%H"'\4)#'X4#H4)/1'%/'04*"'*4#"'"66"-/$5"'%2G'
"2b4\%+&"7
7/.&N/D.&J4F4&EP&.4?3&EI>G&1?FD?5&2?.40D55N&J40/.4&
N/D&DG4&EI4&4[4.2>G4&J>Y4,'I6'\4)'0%5"'c)"1/$421'%6/"#'
O"2F/0[' C'6/7'<'$27'Y9=<'-*Z
.$G/0[' P'6/7'YA9'-*Z
T%2G&"+%#'W24+
#"%G$2F'/0$1'*%2)%&K'3&"%1"'1""'/0"'6#42/'-45"#'46'/0$1'
*%2)%&7'B4'0"&3')1'%11$1/'\4)K'24/"'/0"'3#4G)-/'*4G"&'
2)*+"#'%2G'1"#$%&'2)*+"#'+"64#"'-42/%-/$2F')17'B0"'
*4G"&'2)*+"#'%2G'/0"'&4-%/$42'46'/0"'1"#$%&'2)*+"#'
G"-%&'%#"'104X2'42'/0"'6#42/'-45"#'46'/0$1'*%2)%&7'
R"64#"'#"%G$2F'6)#/0"#K'3&"%1"'6%*$&$%#$]"'\4)#1"&6'X$/0'
/0"'3%#/1'/0%/'%#"'&%+"&"G'$2'/0"'G#%X$2F'+"&4X7
J4214&"
T%2G&"+%#
!"%/
R%-H#"1/
T%2G&"
O"5"&$2F'W24+
L--"114#\'B#%\
D"G%&^!/#%3
.0""&
T"%#/'E%/"'>42$/4#
!"%/'T%2G&"
\
&6($A&BW#)AB7B@(ABC)&@d($A
Q1"'/0"'G#%X$2F1'+"&4X'/4'$G"2/$6\'/0"'1*%&&'3%#/1'2""G"G'64#'%11"*+&\7'B0"'2)*+"#'$2'3%#"2/0"1"1'+"&4X'"%-0'
G#%X$2F'$1'/0"'H"\'2)*+"#'46'/0"'3%#/K'6#4*'/0"'DLEB'OI!B'2"%#'/0"'"2G'46'/0$1'*%2)%&7'B0"'2)*+"#'64&&4X$2F'/0"'
H"\'2)*+"#'$1'/0"'c)%2/$/\'2""G"G'64#'%11"*+&\7')/E4X&B0&?&-?.E&>G&F/E&>F&EI4&I?.3+?.4&Y>EP&2I42Y&E/&G44&>0&>E&
I?G&J44F&-.4?GG41J543,&#[E.?&-?.EG&1?N&J4&>F25D343,
>A'.%10"#'
YAAZ?C
>;'!3&$/'
.%10"#'YA9Z?9P
>A'a'U`**'R4&/'!"/'YAUZ?9 >;'a'C<**'!-#"X'YA=Z?P
>9`'a'd<**'!-#"X'YAPZ?C
>;'.%10"#'
YU`Z?P
>A'a'A`**'R4&/'!"/'YA;Z?9>A'a'<`**'!-#"X'YA<Z?C
>C'a'9A**
!-#"X'YUdZ?;
>;'a'9A**'
!-#"X'YA`Z?9`
9
(""#'U*S
e' B4'0$#"'%2'%)/04#$]"G'1"#5$-"'/"-02$-$%2'/4'
%11"*+&"'/0$1'3#4G)-/K'-%&&'9:;``:CC<:PC;`7
e' L11"*+&\'#"c)$#"1'/X4'3"#14217
e' D&%-"'%&&'3%#/1'$2'%'-&"%#"G'%#"%'%2G'#"*45"'/0"'
3%-H$2F'*%/"#$%&17',4'24/'G$1341"'46'/0"'3%-H$2F'
*%/"#$%&1')2/$&'\4)''2$10'%&&'%11"*+&\'1/"317
e' O"6/'3%#/1'%#"'*%#H"G'fOg'4#'fO"6/g'%2G'#$F0/'3%#/1'
%#"'*%#H"G'fEg'4#'fE$F0/7g
97' &V/&E/&+++,-./0/.1G4.O>24,2/1Q.4K>GE.?E>/F&
/F&N/D.&2/1-DE4.&?F3&.4K>GE4.&N/D.&-./3D2E,
' e' '%-/$5%/"1'\4)#'X%##%2/\
' e' '1%5"1'\4)'/$*"'$6'\4)'"5"#'2""G'/4'-42/%-/'
J)1/4*"#'J%#"
' e' '%&&4X1')1'/4'24/$6\'\4)'46')3F#%G"1'%2G'466"#1
''(4/"['I6'\4)'G4'24/'0%5"'I2/"#2"/'%--"11K'-%&&'
J)1/4*"#'J%#"'Y1""'/0"'6#42/'-45"#'46'/0$1'
*%2)%&Z'%2G'#"F$1/"#'\4)#'3#4G)-/7
e' B4'$G"2/$6\'1*%&&'3%#/1K'1""'3%F"'A7
e' I2'%GG$/$42'/4'/0"'$2-&)G"G'/44&Y1ZK'%11"*+&\'
#"c)$#"1'/0"'64&&4X$2F'/44&1[
42"'D0$&&$31'1-#"XG#$5"#'
42"'%Gb)1/%+&"'X#"2-0'
L11"*+&\'*%\'+"'"%1$"#'$6'\4)'0%5"'%'1"/'46'
X#"2-0"17'B4'%54$G'G%*%F$2F'3%#/1K'G4'24/')1"'
34X"#'/44&17
9
P7' .0$&"'%24/0"#'3"#142'&$6/1'/0"'6#42/'46'/0"'@#%*"'
Y9ZK'%//%-0'/0"'@#42/'!/%+$&$]"#'YPZ'/4'/0"'@#%*"'
X$/0'/X4'>9`'a'd<**'!-#"X1'YAPZ7'
P
AP
P
9
a
=7' .0$&"'%24/0"#'3"#142'&$6/1'/0"'#"%#'46'/0"'@#%*"'
Y9ZK'%//%-0'/0"'E"%#'!/%+$&$]"#'Y=Z'/4'/0"'@#%*"'
X$/0'/X4'>9`'a'd<**'!-#"X1'YAPZ7
=
=
9
AP
C7' !&$G"'/0"'!0$"&G'J45"#'Y<Z')3X%#G'42/4'/0"'
Q3#$F0/'YCZ7
' T%5"'%'1"-42G'3"#142'04&G'/0"'!0$"&G'J45"#'Y<Z'
%#4)2G'/0"'Q3#$F0/'YCZ')2/$&'\4)'-4*3&"/"'1/"3'C7
' A>-X&(O/>3&->F2I>FK&EI4&+>.4G&>FG>34&EI4&
7.?14&^<`,&!&$G"'/0"'Q3#$F0/'YCZ'42/4'/0"'@#%*"7'
' L//%-0'/0"'Q3#$F0/'YCZ'X$/0'6$5"'>;'a'9A**'
!-#"X1'YA`Z'%2G'6$5"'>;'!3&$/'.%10"#1'YA9Z7
C
<
(O/>3&->F2I>FK&
EI4&+>.4G
C
A9
A`
A9
A9
A`
A`
9
b
<7' O4-%/"'/0"'X$#"'/$"'$21$G"'/0"'Q3#$F0/'YCZ7'B0"2K'
&4-%/"'/0"'>%$2'.$#"'Y;dZ'%2G'/0"'@#%*"'D)&1"'
.$#"'Y=`Z'$21$G"'/0"'@#%*"'Y9Z7
<
.$#"'B$"
<
' B$"'/0"'&4X"#'"2G'46'/0"'X$#"'/$"'/4'/0"'"2G1'
46'/0"'>%$2'.$#"'Y;dZ'%2G'/0"'@#%*"'D)&1"'
.$#"'Y=`Z7'
' B0"2K'3)&&'/0"'4/0"#'"2G'46'/0"'X$#"'/$"')3X%#G'
)2/$&'/0"'>%$2'.$#"'Y;dZ'%2G'/0"'@#%*"'D)&1"'
.$#"'Y=`Z'%#"'#4)/"G'-4*3&"/"&\'/0#4)F0'/0"'
Q3#$F0/'YCZ7'
' B0"2K'1&$G"'/0"'!0$"&G'J45"#'Y<Z'G4X2X%#G'
%2G'3#"11'$/'42/4'/0"'E$F0/'%2G'O"6/'@#42/'
!0$"&G1'YP9K'PPZ7
A7' '?Y4&GD.4&EI?E&EI4&'?>F&T>.4&^b;`&?F3&EI4&
7.?14&6D5G4&T>.4&^:_`&?.4&>F&EI4&5/2?E>/F&
GI/+F,
' Q1$2F'%'1*%&&'3&%1/$-'+%F'/4'H""3'\4)#'6$2F"#1'
-&"%2K'%33&\'%'-4%/'46'/0"'$2-&)G"G'F#"%1"'/4'%2'
>A'a'U`**'R4&/'!"/'YAUZ7
' A>-X&(O/>3&->F2I>FK&EI4&+>.4G,'L//%-0'/0"'
T%2G&"+%#'YAZ'/4'/0"'Q3#$F0/'YCZ'X$/0'/0"'>A'a'
U`**'R4&/'!"/'YAUZ'%2G'/X4'>;'.%10"#1'YU`Z7
.$#"'
B$"
C
9
PP
A
AU
U`
A
A;
(O/>3&->F2I>FK&
EI4&+>.4G
U`
M#"%1"
=`
;d
P9
AU
' B0"2K'%//%-0'%2'>A'a'A`**'R4&/'!"/'YA;Z'
/0#4)F0'/0"'&4X"#'+#%-H"/'42'/0"'T%2G&"+%#'
YAZ7''?Y4&GD.4&EI?E&EI4&U/5E&"4E&>G&>FG>34&EI4&
J.?2Y4E,
A;
=`
;d
C
;