Printronix P5005B, P5210, P5215, P5220, P5224 User Manual

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Page 1

User’s Manual

The Printronix P5000 series of Line Matrix Printers P5005B, P5205B, P5010, P5210 , P5215, P5220, P5224

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Software License Agreement

CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY WILL BE REFUNDED.

Definitions.

“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.

License.

1. Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer solely for your own customary business or personal purposes.

2. Restrictions. a. To protect the proprietary rights of Printronix, Inc., you

agree to maintain the Software Product and other proprietary information concerning the typefaces in strict confidence.

b. You agree not to duplicate or copy the Software

Product.

c. You shall not sublicense, sell, lease, or otherwise

transfer all or any portion of the Software Product separate from the printer, without the prior written consent of Printronix, Inc.

d. You may not modify or prepare derivative works of the

Software Product.

e. You may not transmit the Software Product over a

network, by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software.

f. You agree to keep confidential and use your best

efforts to prevent and protect the contents of the Software Product from unauthorized disclosure or use.

3. Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the Software Product and printer.

Limited Software Product Warranty

Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.

Remedy

Your exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is replacement of defective software with a copy of the same version and revision level.

Disclaimer of Warranties and Limitation of Remedies

1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED. Printronix, Inc. does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free. Printronix, Inc. reserves the right to make changes and/or improvements in the Software without notice at any time.

2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.

4. Our entire liability and your exclusive remedies for our liability of any kind (including liability for negligence except liability for personal injury caused solely by our negligence) for the Software Product covered by this Agreement and all other performance or nonperformance by us under or related to this Agreement are limited to the remedies specified by this Agreement.

5. California law governs this Agreement.

Termination of License Agreement

This License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. If you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.

U.S. Government Restricted Rights

Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).

Acknowledgement of Terms and Conditions

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

READ THIS SOFTWARE LICENSE AGREEMENT BEFORE USING THIS PRINTER

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176657-001B

User’s Manual

The Printronix P5000 series of Line Matrix Printers P5005B, P5205B, P5010, P5210 , P5215, P5220, P5224

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This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated, or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical, or otherwise, without the prior written consent of Printronix.

Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct or indirect, incidental or consequential, in connection with the furnishing, distribution, performance, or use of this material. The information in this manual is subject to change without notice.

Trademark Acknowledgments

IBM, AS/400, and Proprinter are registered trademarks, and Intelligent Printer Data Stream and IPDS are trademarks of International Business Machines Corporation.

Printronix, PGL, LinePrinter Plus, and IGP are registered trademarks, and P5005B, P5205B, P5010, P5210, P5215, SureStak, and RibbonMinder are trademarks of Printronix, Inc.

ANSI is a registered trademark of the American National Standards Institute, Inc. Centronics is a registered trademark of Genicom Corporation. CSA is a registered certification mark of the Canadian Standards Association. Dataproducts is a registered trademark of Dataproducts Corporation. EIA is a registered service mark of the Electronic Industries Association. Epson is a registered trademark of Seiko Epson Corporation. Ethernet is a trademark of Xerox Corporation. IEEE is a registered service mark of the Institute of Electrical and Electronics

Engineers, Inc. QMS is a registered trademark, and Code V is a trademark of Quality Micro

Systems, Inc. TUV is a registered certification mark of TUV Rheinland of North America, Inc. UL is a registered certification mark of Underwriters Laboratories, Inc.

ENERGY STAR is a registered trademark of the United States Environmental

Protection Agency. As an

ENERGY STAR

Partner, Printronix has determined

that this product meets the

ENERGY STAR guidelines for energy efficiency.

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Table of Contents

1 Introduction............................................. 11

Printer Overview ..................................................................11

The Printer Family.........................................................11

Conventions In This Manual..........................................14

Warnings And Special Information................................14

Related Documents.......................................................15

Graphics Enhancements...............................................16

Taking Care Of Your Printer..........................................16

Protocols And Emulations.............................................17

2 Setting Up The Printer ............................ 19

Before You Begin ................................................................19

Power Requirements ...........................................................19

Select A Site ........................................................................20

Printer Dimensions ..............................................................21

Printer Component Locations ..............................................24

Remove Packing Materials..................................................25

Adjust The Paper Supports ...........................................30

Release The Paper Chains (Cabinet Models)...............31

Remove Tags................................................................32

Attach The Output Basket (Pedestal Models) ...............34

Remove The Shipping Restraints From

The SureStak Power Paper Stacker .............................34

Connect The Interface And Power Cables ..........................37

Cabinet Models .............................................................37

Pedestal Models............................................................40

Interface Connections ...................................................41

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Table of Contents

Install Basic Components ....................................................43

Attach The Control Panel Overlays...............................43

Load The Ribbon ..........................................................44

Load The Paper ............................................................47

Install Optional Components ...............................................52

SureStak Power Paper Stacker ....................................52

Quick Access Cover (Pedestal Models)........................58

Set The Top-Of-Form ..........................................................59

Procedure .....................................................................59

3 Operating The Printer ............................. 63

Powering On The Printer .....................................................63

Operating Modes .................................................................63

The Control Panel................................................................64

Control Panel Keys .......................................................65

Operational Procedures.......................................................70

Reloading Paper ...........................................................70

Unloading Paper ...........................................................81

Replacing The Ribbon ..................................................84

Canceling A Print Job ...................................................87

4 The Configuration Menus........................89

Configuration Overview .......................................................89

Changing And Saving Parameter Settings....................90

Default And Custom Configurations..............................90

Navigating The Menus ..................................................91

Changing Parameters Example ....................................92

Saving Your New Configuration....................................94

Optimizing Print Quality.................................................97

Optimizing Print Speed .................................................98

Main Menu...........................................................................99

CONFIG. CONTROL .........................................................101

ACTIVE IGP EMUL ...........................................................104

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Table of Contents

IGP/PGL Emulation ...........................................................105

Features ......................................................................105

Configuring The Emulation With The Control Panel ...107

IGP/PGL Submenu .....................................................108

IGP/VGL Emulation ...........................................................122

Features ......................................................................122

Configuring The Emulation With The Control Panel ...123

IGP/VGL Submenu .....................................................124

EMULATION......................................................................138

Coax/Twinax (CTHI) Emulation .........................................139

Standard......................................................................139

Simple Prot Conv ........................................................140

Coax Emulation...........................................................141

Twinax Emulation........................................................152

3270 Params...............................................................159

5250 Params...............................................................168

SPC Coax Params ......................................................174

SPC Twx Params........................................................178

LinePrinter Plus Emulation ................................................181

P-Series Emulation .....................................................190

P-Series XQ Emulation ...............................................196

Serial Matrix Emulation ...............................................200

Proprinter XL Emulation ..............................................204

Epson FX Emulation ...................................................208

ANSI Emulation .................................................................212

IPDS Emulation .................................................................221

MAINT / MISC ...................................................................227

HOST INTERFACE ...........................................................236

Auto Switching Submenu............................................237

Centronics (Parallel) Submenu ...................................239

Dataproducts (Standard & Long Lines) Submenu ......243

Serial Submenu...........................................................246

IEEE 1284 Parallel (Bidirectional) Submenu...............254

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Table of Contents

E-Net Adapter Submenu.............................................256

Ethernet Submenu ......................................................257

NETWORK SETUP MENU................................................258

ADAPTER ADDRESS.................................................258

ADAPTER PARAMS ...................................................260

ETHERNET ADDRESS ..............................................263

ETHERNET PARAMS.................................................264

PRINTER CONTROL ........................................................267

DIAGNOSTICS..................................................................271

RIBBONMINDER...............................................................275

5 Interfaces .............................................. 281

Overview............................................................................281

Dataproducts Parallel Interface .........................................282

Dataproducts Parallel Interface Signals ......................283

Centronics Parallel Interface .............................................284

Centronics Parallel Interface Signals ..........................285

IEEE 1284 Parallel Interface .............................................286

Compatibility Mode......................................................286

Nibble Mode ................................................................286

Byte Mode...................................................................286

Signals ........................................................................287

Terminating Resistor Configurations...........................290

RS-232 And RS-422 Serial Interfaces...............................292

RS-232........................................................................293

RS-422........................................................................294

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Table of Contents

6 Troubleshooting.................................... 297

Cleaning Requirements .....................................................297

Exterior Cleaning.........................................................297

Interior Cleaning..........................................................298

Diagnosing Problems ........................................................300

Bar Code Verification ..................................................300

Printing A Hex Dump...................................................301

Fault Messages...........................................................302

A Printer Specifications............................ 321

Ribbon Specifications ........................................................321

Paper Specifications ..........................................................322

Printer Dimensions ............................................................324

Environmental Characteristics...........................................324

Electrical Characteristics ...................................................326

Interfaces...........................................................................328

Printing Rates ....................................................................328

B Demand Printing................................... 329

Overview............................................................................329

Simple Tear .......................................................................329

Form Saver Mode..............................................................332

C ASCII Character Set............................. 335

D Communication Notices ....................... 337

Federal Communications Commission (FCC)

Statement ..........................................................................337

Canadian Department of Communications Compliance

Statement....................................................................338

European Community (EC) Conformity Statement .....338

German Conformity Statement ...................................338

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Table of Contents

Page 11

1 Introduction

Printer Overview

This chapter provides a general overview of your printer and the conventions used within this manual.

The Printer Family

The Printronix® P5000 series consists of 500, 1000, 1500, 2000, and 2400 lines per minute (lpm) models and are packaged in various configurations. All of the models offer software versatility and the latest refinements in line matrix printing technology. The print mechanisms are housed in sound-insulated cabinets which make the printer family among the quietest printers in the world. Additionally, your printer has a flexible architecture that allows you to add new features and emulations as they become available.

LinePrinter Plus

is the standard emulation. LinePrinter Plus

includes the Epson

FX-1050, Printronix P-Series, P-Series XQ,

Serial Matrix and Proprinter

III XL emulations. Coax/Twinax,

IPDS

, ANSI® and the IGP®/PGL® and IGP/VGL graphics enhancement emulations are available as optional upgrades. No matter what emulation is installed, your printer is easy to use. The message display and lights on the control panel communicate with you directly and clearly. You can select every function on your printer at the control panel, or you can send commands from the host computer.

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Chapter 1 Printer Overview

The printer combines the use of Flash, RAM, and nonvolatile RAM for program execution. The Flash is used for all program, font, and emulation storage. New fonts, emulations, or program updates can be downloaded to Flash memory via the parallel or serial interface, or through the PrintNet

interface. The RAM is used for buffers, print image storage, and execution variables. The non-volatile RAM stores configuration, statistics, and internal parameters.

The printer model numbers indicate printing speed and physical configuration.

• Model numbers beginning with P50 indicate pedestal models.

Model numbers beginning with P52 indicate cabinet models. The final two digits in the model number refer to the printer’s maximum speed in lines per minute (lpm): 05 for 500 lpm, 10 for 1000 lpm, 15 for 1500 lpm, and 20 for 2000 lpm, 24 for 2400 lpm.

• The P5

05B-12 models are 500 lpm models with 12 MIL (0.012 inch) tips on the print hammers instead of the normal 16 MIL (0.016 inch). This allows the printing of higher resolution graphics and barcodes.

• The P52

-SS models have the SureStakTM Power Stacker

option installed.

• The P50

-QA models are pedestal models with the

QuickAccess Cover installed.

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The Printer Family

Refer to the following table for a complete listing of model numbers and options.

Table 1. The P5000 Series Printers

Model

Number

Speed

Pedestal Cabinet

Hammer

Bank

Quick

Access

Power

Stacker

P5005B 500 lpm



Standard

P5005B-12 500 lpm



12 MIL tips

P5005B-QA 500 lpm



Standard



P5005B-12-QA 500 lpm



12 MIL tips



P5205B 500 lpm



Standard

P5205B-12 500 lpm



12 MIL tips

P5010 1000 lpm



Standard

P5010-QA 1000 lpm



Standard



P5015 1500 lpm



Standard

P5210 1000 lpm



Standard

P5210-SS 1000 lpm



Standard



P5215 1500 lpm



Standard

P5215-SS 1500 lpm



Standard



P5220s 2000 lpm



Standard Available

as Option

P5224 2400 lpm



Standard Available

as Option

Page 14

Chapter 1 Printer Overview

Conventions In This Manual

All uppercase print indicates control panel keys. Example: Press the CLEAR key, then press the ON LINE key.

Quotation marks (“ ”) indicate messages on the Liquid Crystal Display (LCD). Example: Press the ON LINE key. “OFFLINE” appears on the LCD.

The + (plus) symbol represents key combinations. Example: “Press

= + >” means press the = (UP) key and the

> (DOWN) key at the same time.

Warnings And Special Information

Read and comply with all information highlighted under special headings:

WARNING

A warning notice calls attention to a condition that could harm you.

WARNUNG

Ein Warhinweis dieser Art weist auf Verletzungsgefahr hin.

AVISO

Las notas de adviso llaman la atención sobre una condición que puede causar lesiones.

ATTENTION

Attire votre attention sur une opération pouvant présenter un danger.

AVVERTENZA

Un’indicazione di avvertenza segnala una condizione di pericolo suscttibile causare lesioni all’operatore.

CAUTION

A caution notice calls attention to a condition that could damage the printer.

Page 15

Related Documents

•

Maintenance Manual —

Explains how to maintain and repair

the line matrix printer at the field service level of maintenance.

•

Coax/Twinax Programmer's Reference Manual —

Covers the host control codes and character sets for the Coax and Twinax emulations.

•

Coax/Twinax Programmer's Reference Manual for the Simple Protocol Converter Option —

Covers the host control codes and character sets for the Coax and Twinax Simple Protocol Converter emulations.

•

LinePrinter Plus Programmer's Reference Manual —

Covers

the host control codes for the LinePrinter Plus emulation.

•

IGP/PGL Programmer's Reference Manual —

Provides information used with the optional IGP Printronix emulation enhancement feature.

•

IGP/VGL Programmer's Reference Manual —

Provides

information used with the optional Code V

emulation

enhancement feature.

•

ANSI Programmer's Reference Manual —

Provides host

control codes and character sets for the ANSI emulation.

•

IPDS Twinax Emulation Programmer's Reference Manual —

Provides an overview of Intelligent Printer Data Stream

(IPDS) features, commands, and diagnostics.

•

Character Sets Reference Manual —

Information about and

examples of the character sets available in line matrix printers.

•

Network Interface Card User's Manual —

Information about

network protocols, configuration, and operation.

Page 16

Chapter 1 Printer Overview

Graphics Enhancements

The IGP/PGL and IGP/VGL emulations allow you to create and store forms, generate logos, bar codes, expanded characters, and create other graphics. Alphanumeric and bar code data are added as the form is printed.

These emulations are available as factory-installed or field-installed options. For more information, contact your authorized service representative.

Taking Care Of Your Printer

Your printer will produce high print quality jobs if it is well taken care of. Periodic cleaning, handling the printer properly, and using the correct printer supplies such as paper and ribbons ensures optimum performance. Chapter 6 explains how to clean the printer, and printer supplies are listed in Appendix A.

Whenever it is necessary to service the printer, remember these important maintenance concepts:

• Use only the ribbons specified in Appendix A. Use of incorrect

ribbons can lead to ink migration problems, degraded print quality, and expensive damage to the printer.

• Incorrect closure of the forms thickness lever can lead to

smearing, degraded print quality, paper jams, and damage to the platen and shuttle assembly. Never close the forms thickness lever too tightly.

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Protocols And Emulations

protocol

is a set of rules governing the exchange of information between the printer and its host computer. These rules consist of codes that manipulate and print data and allow for machine-tomachine communication. A printer and its host computer must use the same protocol. As used in this manual, protocol and emulation mean the same thing.

Most impact printers use single ASCII character codes to print text, numbers, and punctuation marks. Some characters, both singly and in groups of two or more, are defined as control codes. Control codes instruct the printer to perform specific functions, such as underlining text, printing subscripts, setting page margins, etc. The main difference between most printer protocols is in the characters used to create control codes and the ways in which these characters are formatted.

When the printer executes the character and control codes of a particular printer protocol, it is “emulating” that printer. If the printer uses the Proprinter XL protocol, for example, it is emulating an IBM

Proprinter XL printer. If the printer is using the Epson FX

printer protocol, for example, it is in Epson FX emulation mode.

Page 18

Chapter 1 Printer Overview

Page 19

2 Setting Up The Printer

Before You Begin

Read this chapter carefully before installing and operating the printer. The printer is easy to install. However, for your safety and to protect valuable equipment, perform all the procedures in this chapter in the order presented.

Power Requirements

The printer must be connected to a power outlet that supplies 88 to 135 Volts AC or 178 to 271 Volts AC at 50 to 60 Hz. The printer automatically senses and adjusts itself to conform to the correct voltage range.

Primary circuit protection is provided by the power switch, which is also a circuit breaker. Consult an electrician if printer operation affects local electrical lines. See “Electrical Characteristics” on page 326 for additional power specifications.

IMPORTANT

Printer power should be supplied from a separate AC circuit protected at 10 amperes for 100 - 120 volts or 5 amperes for 200 - 240 volts at 50 or 60 Hertz.

Page 20

Chapter 2 Select A Site

Select A Site

Select a printer site that meets all of the following requirements:

• Permits complete opening of the printer cover and doors.

• For cabinet models, allows at least three feet of clearance

behind the printer. (This permits air to circulate freely around the printer and provides access to the paper stacking area.)

• Has a standard power outlet that supplies 88-135 Volts AC or

178-270 Volts AC power, at 47 to 63 Hz.

• Is relatively dust-free.

• Has a temperature range of 10° C to 40° C (50° F to 104° F)

and a relative humidity from 15% to 90% non-condensing.

• Is located within the maximum allowable cable length to the

host computer. This distance depends on the type of interface you plan to use, as shown in Table 2.

Table 2. Maximum Interface Connection Cable Length

Interface Type Maximum Cable Length

Centronics Parallel 5 meters (15 feet)

Dataproducts Parallel 12 meters (40 feet)

IEEE 1284 Parallel 10 meters (32 feet)

Serial RS-232 15 meters (50 feet)

Serial RS-422 1220 meters (4000 feet)

Dataproducts Long Line 150 meters (492 feet)

Coax 1500 meters (4920 feet)

Twinax 1500 meters (4920 feet)

Twinax (shielded cable) 1500 meters (4920 feet)

Twisted Pair / Type 3 300 meters (985 feet)

Ethernet 10/100Base-T 100 meters (328 feet)

Page 21

Printer Dimensions

Figure 1. Printer Dimensions - Cabinet Model

Cabinet Rear Door

Printer Cover

27.0 in

(68.84 cm)

83.0 in

(210.8 cm)

29.0 in

(73.7 cm)

27.0 in

(68.6 cm)

27.0 in

(68.6 cm)

41.0 in

(104 cm)

57.5 in

(146.1 cm)

Printer Dimensions

Page 22

Chapter 2 Printer Dimensions

Figure 2. Printer Dimensions - Cabinet Model with Paper Stacker

27.0 in

(68.6 cm)

83.0 in

(210.8 cm)

32.5 in

(82.6 cm)

27.0 in

(68.6 cm)

27.0 in

(68.6 cm)

32.0 in

(81.3 cm)

42.5 in

(107.8 cm)

59.0 in

(149.9 cm)

Page 23

Figure 3. Printer Dimensions - Pedestal Model

25 in.

(63.5 cm)

10.5 in.

(26.67 cm.)

48.0 in.

(122 cm)

30 in.

(76.2 cm.)

24.6 in.

(62.48 cm)

Printer Dimensions

Page 24

Chapter 2 Printer Component Locations

Printer Component Locations

Familiarize yourself with the names and locations of the printer components, shown in Figure 4 before continuing with the rest of the installation procedures.

Figure 4. Printer Component Locations

Ribbon Spool

Hub Latch

Tractor Lock

Splined Shaft

Paper Support

Tractor

Vertical Position Knob

Forms Thickness Lever

Ribbon Guide

Ribbon Path Loading Diagram

Hammer Bank Cover and Ribbon Mask

Page 25

Remove Packing Materials

CAUTION

To avoid shipping damage, reinstall the shipping restraints whenever you move or ship the printer.

Save the cardboard packing, foam blocks, and bubble wrap along with the other packing materials in case you need to move the printer. If it is necessary to move the printer, reinstall the shipping restraints, reversing the steps in this section.

Figure 5. Removing the Protective Film

1. Raise the printer cover.

2. Peel the tape off carefully and lift the protective film off the

control panel message display.

Protective Film

Control Panel Message Display

Remove Packing Materials

Page 26

Chapter 2 Remove Packing Materials

Figure 6. Removing the Sample Configuration Printout - P5000 Series Models

3. Remove the cardboard packing.

4. Open the tractor doors.

5. Push the tractor locks down.

6. Slide the tractors outward as far as they will go.

7. Raise the forms thickness lever to the fully open position.

8. Remove the envelope containing the sample configuration printout.

9. Store the envelope in the pouch attached to the left interior side of the cabinet.

Envelope Cardboard Packing (2)

Forms Thickness Lever

Page 27

Figure 7. Removing the Hammer Bank Protective Foam - P5000 Series Models

P5000 Series Models:

10. Slide the paper supports outward as far as they will go.

11. Lift the hammer bank protective foam.

12. Remove the hammer bank protective foam between the ribbon mask and the platen.

Hammer Bank Protective Foam

Paper Supports (2)

Remove Packing Materials

Page 28

Chapter 2 Remove Packing Materials

Figure 8. Removing the Hammer Bank Protective Foam - P5224 Model

P5224 Model:

13. Cut the tie wrap and remove it from the side plate.

14. Lift the hammer bank protective foam and remove it from between the ribbon mask and the platen.

Hammer Bank Protective Foam

Tie Wrap

Page 29

Figure 9. Removing the Platen Protective Foam - P5000 Series Models

15. Rotate the forms thickness lever downward to position “A.”

16. Rotate the platen protective foam toward the front of the printer and out from under the support shaft.

NOTE: The P5224 printer models do not have a platen protective

foam.

Platen Protective Foam

Forms Thickness Lever

Remove Packing Materials

Page 30

Chapter 2 Remove Packing Materials

Figure 10. Removing the Six Wood Blocks

17. Remove the six wood blocks.

NOTE: Make sure the tape securing the wood blocks is removed

entirely.

Adjust The Paper Supports

Figure 11. Adjusting Paper Supports - P5000 Series Models

Slide the paper supports inward until they are approximately four inches from the tractor doors.

Wood Blocks (6)

Paper Supports (2)

Tractor Doors (2)

Page 31

Release The Paper Chains (Cabinet Models)

Figure 12. Releasing the Paper Chains

NOTE: If you have the power paper stacker installed, skip this

procedure and go to “Remove The Shipping Restraints From The SureStak Power Paper Stacker” on page 34.

1. Open the cabinet rear door.

2. Cut the tie wraps and release the paper chains from the bags at the top rear of the printer frame. Remove the tie wraps and bags.

3. Make sure each chain hangs freely with no kinks or knots.

Tie Wraps (2)

Paper Chains (8)

Bags (2)

Page 32

Chapter 2 Remove Packing Materials

Remove Tags

Cabinet Models

Figure 13. Removing Tags from the Cabinet Models

NOTE: If you have the power paper stacker installed, skip this

procedure and go to “Remove The Shipping Restraints From The SureStak Power Paper Stacker” on page 34.

1. Remove the tie wrap attached to the passive stacker paper fence. The tie wrap is marked with a large, red tag.

2. Close the cabinet rear door.

Tie Wrap

Red Tag

Passive Stacker

Paper Fence

Tie Wrap

Red Tag

Passive Stacker

Paper Fence

1000/1500/2000/2400 lpm model500 lpm model

Page 33

Remove Tags

Pedestal Models

Figure 14. Removing the Tie Wrap from the Pedestal Model

3. Remove the tie wrap attached to the output basket. It is marked with a large, red tag.

Tie Wrap

Red Tag

Output Basket

Page 34

Chapter 2 Remove Packing Materials

Attach The Output Basket (Pedestal Models)

Figure 15. Attaching the Output Basket to the Pedestal Model

1. Place the output basket in the holes in the back of the printer.

2. Screw the ground wire attached to the output basket to the printer.

Remove The Shipping Restraints From The SureStak Power Paper Stacker

This section applies only to printers with the power stacker installed.

Special packaging protects the power stacker mechanisms from damage during shipment. This section describes how to remove the shipping restraints before you operate the printer.

Save the packaging materials. You will need to reinstall them if you decide to move or ship the printer. To reinstall the packaging materials, reverse the steps in this section.

p5coutry

Output Basket

Screw

Ground Wire

Page 35

Remove The Shipping Restraints From The SureStak Power Paper Stacker

Figure 16. Removing the Shipping Restraints

1. Open the rear door panel.

2. Remove the seven tie wraps.

3. Raise the paper guide to its highest position by hand.

4. Remove the plastic bags from the paper chains.

Tie Wraps (7)

Paper Guide

Plastic Bags (3)

Page 36

Chapter 2 Remove Packing Materials

Figure 17. Replacing the Paper Tent

5. Remove, unwrap, and replace the paper tent onto the pull-out drawer.

Paper Tent

Page 37

Cabinet Models

Connect The Interface And Power Cables

Before you connect the interface and power cables, make sure the voltage source at the printer site conforms to the requirements specified in “Power Requirements” on page 19.

Cabinet Models

Figure 18. Unpacking Printer Accessories

1. Make sure the printer power switch is set to O (Off).

2. Open the cabinet front door and cut the strap that secures a box which contains the power cord, printer ribbon, control panel overlay labels, and documentation.

3. Open the box and remove the power cord, overlays, and documentation.

Strap

Page 38

Chapter 2 Connect The Interface And Power Cables

Figure 19. Interface and Power Locations

4. Open the cabinet rear door, and remove the I/O cover from the selected I/O connector.

5. Locate the cable routing notch in the lower left corner of the back of the cabinet.

Cable-Routing Notches

AC Power Connection

Power Switch

I/O Connectors

Page 39

Cabinet Models

Figure 20. Routing the I/O Cable

6. Hold the I/O cable below its connector and gently push the cable through the opening in the grommet seated in the notch.

7. Pull the cable up through the notch until it reaches the I/O plate. Attach the cable connector to the printer interface connector previously selected in step 4 of this section.

8. Secure the cable to the printer using the upper and lower standoffs.

9. Guide the power cord up through the hole in the lower right back corner of the cabinet (see Figure 19). Thread the power cord inside the bracket where the gas spring is attached.

10. Plug the power cord into the printer AC power connector, then into the AC power outlet.

I/O Cable

Grommet

Connect The Interface And Power Cables

Page 40

Chapter 2 Connect The Interface And Power Cables

Pedestal Models

Figure 21. Attaching the I/O Cable Connector and AC Power Connector

1. Make sure the printer power switch is set to O (Off).

2. Remove the cover from the I/O connector you have selected.

3. Attach the I/O cable connector to the printer interface connector.

4. Plug the power cord into the printer AC power connector, then into the AC power outlet.

Parallel Connector

Auxiliary I/O

Serial Connector

Power Switch

AC Power Connector

Page 41

Interface Connections

Figure 22. Standard Interfaces

NOTE: Centronics is not valid when using the E-Net Adapter.

Dataproducts Standard Adapter

Serial RS-232

RS-422 (if installed)

Diagnostic

Pedestal Model

Centronics, E-Net Adapter

Ethernet

RS-422 (if installed)

Serial RS-232

Diagnostic

Cabinet Model

Interface Connections

Page 42

Chapter 2 Connect The Interface And Power Cables

Figure 23. Optional Interfaces for the Auxiliary I/O

1. Remove the cover from the I/O connector you have selected.

2. Attach the I/O cable connector to the printer interface connector.

3. Guide the AC power cable up through the hole in the lower right back corner of the cabinet (see Figure 19.)

4. Thread the power cable inside the bracket where the gas spring is attached.

5. Plug the power cable into the printer AC power connector, then into the AC power outlet.

Network 10/100Base-T

Coax/Twinax

Page 43

Attach The Control Panel Overlays

Install Basic Components

The following procedures describe how to attach the printed overlays to the control panel and install the printer ribbon and paper.

Attach The Control Panel Overlays

Figure 24.Attaching Control Panel Overlays

1. Choose the overlay labels in the appropriate language.

2. Cabinet models: Open the printer cover, peel the protective backing off the overlay, and press the overlay into place.

3. Pedestal models: Open the printer cover and insert the overlay labels by sliding them behind the control panel assembly in the appropriate place.

P5000 Series Pedestal Model

Control Panel Assembly

Overlay Labels (2)

Overlay Label

P5000 Series Cabinet Model

Page 44

Chapter 2 Install Basic Components

Load The Ribbon

Figure 25. Preparing to Load the Ribbon

1. Open the printer cover.

2. Raise the forms thickness lever as far as it will go.

3. Close the tractor doors.

Tractor Door

Forms Thickness Lever

Page 45

Load The Ribbon

Figure 26. Loading the Ribbon

4. Squeeze the right hub latch and place the full spool on the right hub. Be sure the ribbon feeds off the outside of the spool.

5. Press the spool down until the hub latch snaps into place.

NOTE: The “Clean Hands” ribbon, identified by a long metallic

leader, enables you to install the ribbon without getting ink on your hands.

Right Hub

Latch

Spool

Page 46

Chapter 2 Install Basic Components

Figure 27. Threading the Ribbon around the Ribbon Guide

6. Thread the ribbon around the ribbon guide and along the ribbon path. Be sure to thread the ribbon between the hammer bank cover and the ribbon mask. (See page 24.)

7. Place the empty spool on the left hub.

8. Press the spool down until the hub latch snaps into place.

9. Turn the left spool by hand to make sure the ribbon tracks correctly in the ribbon path and around the ribbon guides.

NOTE: The P5224 printer automatically winds the leader onto the

spool, once the printer is set online and the next print job is received.

Ribbon Guide

Left Hub

Page 47

Load The Paper

When you start this procedure, verify that the printer cover is open, the forms thickness lever is raised, and the tractor doors are open. (See “Printer Component Locations” on page 24.)

Figure 28. Aligning the Paper Supply

1. Align the paper supply with the label on the floor. Make sure the paper pulls freely from the box.

Figure 29. Feeding the Paper Through the Paper Slot

Label

Paper Slot

Cabinet Models Pedestal Models

Paper Slot

Page 48

Chapter 2 Install Basic Components

2. Feed the paper up through the paper slot. Hold the paper in place with one hand (to prevent it from slipping down through the paper slot) while pulling it through from above with your other hand.

Figure 30. Loading Paper onto the Left Tractor Sprockets

3. Pull the paper above and behind the ribbon mask, which is a silver metal strip with a clear plastic edge protector.

4. Load the paper on the left tractor sprockets.

5. Close the tractor door.

Paper

Left Tractor Door

Left Tractor Lock

Page 49

Load The Paper

CAUTION

To avoid damage to the printer caused by printing on the platen, always position the left tractor unit directly to the left of the “1” mark on the paper scale.

Figure 31. Using the Paper Scale as a Guide

6. If adjustment is necessary:

a. Unlock the left tractor.

b. Slide the tractor until it is directly to the left of the number

“1” on the paper scale and lock it. You can also use the paper scale to count columns.

Paper

Paper Scale

Tractor

Tractor Splined Shaft

Page 50

Chapter 2 Install Basic Components

Figure 32. Loading the Paper onto the Right Tractor Sprockets

7. Unlock the right tractor.

8. Load the paper onto the right tractor sprockets.

9. Close the tractor door.

10. Make sure the leading edge of the first sheet of paper is parallel to the tractor splined shaft. If the paper is misaligned, reload it onto the tractor sprockets until its edge is parallel to the splined shaft.

11. Slide the right tractor to remove paper slack or to adjust for various paper widths.

12. Lock the tractor.

Right Tractor Door

Page 51

Load The Paper

Figure 33. Set the Forms Thickness Lever based on the Paper Thickness

13. Lower the forms thickness lever, and set it to match the paper thickness. (The A-B-C scale corresponds approximately to 1-, 3-, and 6-part paper thickness.)

NOTE: Do not set the forms thickness lever too tightly; excessive

friction can cause paper jams, ribbon jams (with potential for ribbon damage), smeared ink, or wavy print.

14. For pedestal models with the Quick Access Cover, see Figure 29 on page 47 for paper exiting options. For all other pedestal models, manually feed the paper through the rear paper exit by using the vertical position knob.

NOTE: For cabinet models with the power paper stacker installed,

go to “SureStak Power Paper Stacker” in the next section. For all other cabinet models, go to “Set The Top-Of-Form” on page 59.

Page 52

Chapter 2 Install Optional Components

Install Optional Components

The following procedures describe how to set up certain optional features: the optional SureStak Power Paper Stacker for cabinet models and the Quick Access Cover for pedestal models.

NOTE: If your printer does not have either of these options, go to

“Set The Top-Of-Form” on page 59.

SureStak Power Paper Stacker

This section explains how to set up and use the optional SureStak Power Paper Stacker. The SureStak Power Paper Stacker mechanically directs the paper from the printer to the paper stacker.

Power Paper Stacker Component Locations

Familiarize yourself with the names and locations of the components, shown in Figure 34, before operating the paper stacker.

Figure 34. Power Stacker Component Locations

Pinch Rollers

Paper Throat

Rear Control Panel

Wire Paper Tent

Paddle Shaft

Bearing Bracket

Paper Length

Indicator

Elevator Lift

Handle

Elevator Disable

Switch

Page 53

SureStak Power Paper Stacker

Setting Up The Power Paper Stacker

Figure 35. Use the Rear Control Panel to Set Up the Power Stacker

1. Set the power switch to | (On).

2. Using the rear control panel, press ON LINE to take the printer offline.

3. Grasp the elevator lift handle and press the elevator disable switch, while raising the elevator to the top of its travel.

Stacker Up

Stacker Down

Paper Advance

Elevator Disable Switch

Elevator Lift Handle

Page 54

Chapter 2 Install Optional Components

Figure 36. Power Stacker Components

4. Make sure the wire paper tent is fitted in the pull out paper tray in the base of the stacker.

Wire Paper Tent

Paper Stacker Rails

Page 55

SureStak Power Paper Stacker

Figure 37. Setting the Paper Length

5. Set the desired paper length (5-12 inch range), as follows:

Grasping the paddle shaft, push or pull towards the front or the rear of the printer, setting the desired paper length by aligning the indicator notch on the bearing bracket with the paper length indicator.

Paddle Shaft

Bearing Bracket

Paper Length Indicator

Page 56

Chapter 2 Install Optional Components

Loading And Starting The Power Paper Stacker

Figure 38. Stacking Sheets of Paper on the Wire Paper Tent

1. Using the rear control panel, press the PAPER ADVANCE key and hand feed the paper in the paper throat. Continue to advance the paper until it reaches the wire tent and there is an excess of 3-5 pages in the stacker. Be certain the paper passes through the paper stacker throat.

2. Stack the 3-5 sheets of paper on top of the wire paper tent, making sure the paper lies with the natural fold.

NOTE: When the guides are set for narrow paper, the paper tent

limits downward travel, causing motor stalls. If this occurs, remove the paper tent.

Wire Paper Tent

Page 57

SureStak Power Paper Stacker

Figure 39. Returning the Stacker Frame to its Proper Position

3. Press the ON LINE key, from either the front or rear control panel, to put the printer in the online state. The stacker frame then returns to its proper position for printing.

4. Check that the paper is still centered between the paper guides.

5. Close the cabinet rear door.

6. You are now ready to print. Go to “Set The Top-Of-Form” on page 59.

Rear Control Panel

Page 58

Chapter 2 Install Optional Components

Quick Access Cover (Pedestal Models)

Figure 40. The Quick Access Cover on the Pedestal Model

Figure 41. Paper Exit Options

If your pedestal model is equipped with the quick access cover, you may choose how the paper exits the printer. Pushing the lever up on the quick access cover allows the paper to exit the rear of the printer similar to a regular pedestal model. Pulling the lever down allows the paper to exit the top of the printer for demand printing.

Quick Access Cover

Lever

(Pushed Up)

Lever

(Pulled Down)

Paper Exiting the Rear of Printer Paper Exiting the Top of Printer

Page 59

Procedure

Set The Top-Of-Form

Every time you load paper, you must tell the printer where the topof-form (TOF) is. This procedure must be performed the first time paper is introduced into the printer, and every time new paper is loaded.

Procedure

1. Be sure the forms thickness lever is lowered. If the printer is off, set the power switch to I (On).

2. Press ON LINE to place the printer in offline mode. The LCD will then display “OFFLINE / CONFIG. CONTROL.”

3. Press PAPER ADVANCE several times to ensure the paper feeds properly beyond the tractors and over the lower paper path. Ensure the paper folds properly in the stacking area.

Figure 42. Raising the Forms Thickness Lever

4. Raise the forms thickness lever as far as it will go. This allows you to turn the vertical position knob freely to align the top-ofform.

Vertical Position Knob

Forms Thickness Lever

Set The Top-Of-Form Procedure

Page 60

Chapter 2 Set The Top-Of-Form

Figure 43. Aligning the First Print Line with the TOF Indicator

5. Locate the TOF indicator. It is a small tab located on both the right and left tractor doors.

6. Turn the vertical position knob to align the top of the first print line with the TOF indicator. For best print quality, it is recommended that the top-of-form be set at least 1/2 inch below the perforation.

NOTE: For exact positioning, press the Up or Down Arrow keys to

move the paper vertically in 1/72 inch increments. The keys work in both online and offline mode.

TOF Indicator

Perforation

Vertical Position Knob

Page 61

Procedure

Figure 44. Matching the Forms Thickness Lever to the Paper Thickness

7. Lower the forms thickness lever. Set it to match the paper thickness. (The A-B-C scale corresponds approximately to 1-, 3-, and 6-part paper thickness.)

NOTE: Do not set the forms thickness lever too tightly; excessive

friction can cause paper jams, ribbon jams with potential for ribbon damage, smeared ink, or wavy print.

8. Press CLEAR to remove any fault messages (such as “LOAD PAPER”) from the message display.

9. Press SET TOF. The top-of-form position you have set moves down to the print position.

10. Press ON LINE to place the printer in online mode.

Forms Thickness Lever

Set The Top-Of-Form Procedure

Page 62

Chapter 2 Set The Top-Of-Form

Page 63

3 Operating The Printer

Powering On The Printer

When you power on the printer, it executes a self-test. The default power-up state is online. When the self-test completes and the software has initialized successfully, the status indicator light turns on, indicating the printer is online. The default value of the type of emulation you have installed appears in the display.

If there is a fault during the self-test, the status indicator flashes and a specific fault message appears on the display (such as “LOAD PAPER”). The alarm also sounds if it is configured to do so. See “ LCD Message Troubleshooting Table” on page 303 for information on fault messages and solutions.

Operating Modes

Online. In online mode, the printer can receive and print data sent

from the host. Pressing the ON LINE key toggles the printer from offline to online mode. The status indicator is lit in online mode.

Offline. In offline mode, you can perform operator functions, such as loading paper and setting top-of-form. You can also move within the printer configuration menus. Pressing the ON LINE key toggles the printer from online to offline mode. The status indicator is off in offline mode.

Fault. In fault mode, a condition exists which must be cleared before printing can continue. The status indicator flashes, the alarm beeps (if configured to sound), and a descriptive fault message displays.

Page 64

Chapter 3 The Control Panel

The current operating mode can be selected via control panel keys or can result from routine operations such as powering on the printer.

The Control Panel

Figure 45 shows the keys, displays, and indicators as they appear on the control panel. The following section provides the descriptions, and functions of the control panel keys.

Key combinations are indicated with the plus (+) sign. For example, “Press

= + >” means to press the = key and the > key at the same

time.

Figure 45. Control Panel, Cabinet Model

SET TOF

PRT CONFIG

JOB SELECT/ TYPEFACE

ENTER

ON LINE/CLEAR

PAPER ADVANCE

VIEW/EJECT

CANCEL

Message Display

Status Indicator

Arrow Keys

Page 65

Control Panel Keys

Figure 46. Control Panel, Pedestal Model

Control Panel Keys

ON LINE / CLEAR

Toggles the printer between online and offline modes. If a fault condition exists, pressing this key will clear the fault message and return the printer from fault mode to offline mode.

NOTE: If the fault condition is not corrected

before

pressing this key, the fault message will reappear when attempting to place the printer online.

Message Display

SET TOF

PRT CONFIG

JOB SELECT/

TYPEFACE

ENTER

Status Indicator

ON LINE/ CLEAR

PAPER ADVANCE

VIEW/EJECT

CANCEL

Page 66

Chapter 3 The Control Panel

PAPER ADVANCE

Performs advance to top-of-form or line feed, depending on how long the key is pressed. Pressing this key quickly will perform a line feed. Holding the key down for more than 1/2 second will advance the paper to the next top-of-form. In online mode, only an advance to the next top-of-form will occur.

• If there is data in the printer buffer, the data will print and then

the paper will move to the next top-of-form.

• In the fault state, PAPER ADVANCE does not advance the

paper to the next top-of-form; instead, it will slew the paper 11 inches.

VIEW / EJECT

Executes the view or eject function, depending on how long the key is pressed

. When the VIEW/EJECT key is pressed quickly, the view

function is executed. When it is held down for longer than 1/2 second, the eject function is executed.

View Function — Press and release VIEW/EJECT quickly to move the last data printed to the tractor area for viewing. While in the view state, the

= or > keys can be pressed to adjust the paper up

or down in 1/72 inch increments. Press VIEW/EJECT a second time to move back to the adjusted print position.

Eject Function — In offline mode, holding VIEW/EJECT down for longer than 1/2 second will invoke the eject function. The amount of paper advanced is determined by the eject mode selected in the configuration menu; the standard setting will slew the paper two 11-inch pages. See page 230 for a detailed description of each of the eject functions.

NOTE: Pressing ON LINE also moves the paper back to the

adjusted print position and returns the printer to online mode. If you press PAPER ADVANCE while in view or eject function, the paper will return to the adjusted print position and then perform the paper advance motion.

Page 67

Control Panel Keys

CANCEL

In offline mode, this key cancels all data in the print buffer, if enabled in “MAINT / MISC” on page 227. The print buffer is cleared without printing any of the data and the current paper position is set as the top-of-form. If this function is disabled, the CANCEL key will be ignored.

NOTE: Use of this key will cause loss of data

SET TOF

Sets the top-of-form on the printer. This key is active only when the printer is offline and will not operate if the printer is in a fault condition. The paper moves down to the print position and aligns to the top-of-form. See page 59 for the complete top-of-form setting procedure.

NOTE: If there is any data in the buffer, the paper will move to the

last print position.

PRT CONFIG

In offline mode, PRT CONFIG prints the current printer configuration. This key requires a confirmation with the ENTER key; pressing any other key will exit from this function. See “The Configuration Menus” on page 89 for an explanation of configuration menus.

JOB SELECT

In offline mode, this key allows you to change the active configuration or typeface of the printer.

Page 68

Chapter 3 The Control Panel

ENTER

When navigating the configuration menus, ENTER selects the currently displayed option value as the active value. An asterisk (*) appears next to the active value on the display. ENTER is also used for starting and stopping printer tests and generating a configuration printout.

NOTE: The ENTER key must be unlocked in order to function.

See UP + DOWN, below. The ENTER key lock and unlock function can be configured to be a key combination other than

= + >

(see page 232).

UP or DOWN (

= or > )

Moves up or down between levels in the configuration menus and makes vertical forms adjustment. After pressing VIEW, press

= or

> to adjust the paper up or down in 1/72 inch increments for fine

vertical forms alignment. When the printer is in offline mode, press

= or > to move through levels in the configuration menus.

UP + DOWN (

= + > )

Locks and unlocks the ENTER key.

NOTE: The ENTER key lock and unlock function can be

configured to be a key combination other than

= + >

(see page 232).

PREV or NEXT (

; or < )

Moves between the options on the current level of configuration menu. In the configuration menu, press

; to scroll backward or

press

< to scroll forward through the menu selections on the same

level.

PREV + NEXT (

; + < )

When both keys are pressed simultaneously, the printer will reset to the power-up configuration and reset its internal state.

Page 69

Control Panel Keys

= + ON LINE (IPDS Emulation only)

In offline mode, press

= + ON LINE. If there is data in the printer

buffer, the printer will be placed in online mode, print one page, and return to the offline mode. This action can be repeated until the end of a print job. Only one page prints each time you press

= + ON LINE. If there is no data in the printer buffer, the printer is

placed in online mode.

In the fault state,

= + ON LINE does not work.

= + PAPER ADVANCE (IPDS Emulation only)

In offline mode, press

= + PAPER ADVANCE. The printer will

perform a reverse linefeed. If you hold down the

= + PAPER

ADVANCE keys for longer than 1/2 second, the printer moves to the previous top-of-form position. If there is data in the printer buffer, the data does not print.

In the fault state,

= + PAPER ADVANCE does not work.

= + VIEW (IPDS Emulation only)

In offline mode, press

= + VIEW. If there is data in the IPDS printer

buffer, the printer will be placed in online mode, print one line, and return to offline mode. This action can be repeated until the end of the job. This function prints only one line of text. If the data is not text, only 1/6 inch prints. If there is no data in the printer buffer, the printer is placed in online mode for one second and then returns to offline mode.

In the fault state,

= + VIEW does not work.

Page 70

Chapter 3 Operational Procedures

Operational Procedures

This section contains routine printer operating procedures including:

• reloading paper;

• unloading paper;

• replacing ribbon;

• canceling a print job.

Reloading Paper

Do this procedure when “LOAD PAPER” displays. (This message occurs when the last sheet of paper passes through the paper slot.) This procedure reloads paper without removing the last sheet of the old paper supply, while retaining the current top-of-form setting.

Figure 47. Paper Slot Location

Paper Slot

Cabinet Models

Paper Slot

Pedestal Models

Page 71

Reloading Paper

1. Raise the printer cover. Raise the forms thickness lever as far as it will go. (See Figure 4 on page 24 for the location of the lever.)

2. Press CLEAR to turn off the alarm. Do not open the tractor doors or remove the existing paper.

3. For cabinet models, open the front door. Align the paper supply with the label on the floor. Ensure the paper pulls freely from the box.

4. Feed the paper up through the paper slot (see Figure 47). It may be easier to feed one corner of the new paper up through the slot first. When this corner can be grasped from the top, rotate the paper back to the normal position.

NOTE: If you are using thick, multi-part forms and are unable to

load the new paper over the existing paper, go to step 14.

5. Hold the paper to prevent it from slipping down and through the paper slot.

Page 72

Chapter 3 Operational Procedures

Figure 48. Loading New Paper into the Printer

6. Pull the new paper above and behind the ribbon mask, but in front of the existing paper. The ribbon mask location is shown on the ribbon path diagram. If necessary, gently press the existing paper back.

7. Align the top edge of the new paper with the top perforation of the existing paper.

8. Load the new paper over the existing paper. Open and load the tractors one at a time to prevent the paper from slipping.

NOTE: Make sure that the top edge of the new paper lines up with

the top horizontal perforation of the last page.

New Paper

Existing Paper

Page 73

Reloading Paper

Figure 49. Setting the Forms Thickness Lever

9. Lower the forms thickness lever. Set it to match the paper thickness. (The A-B-C scale corresponds approximately to 1-, 3-, and 6-part paper thickness.)

NOTE: Do not set the forms thickness lever too tightly; excessive

friction can cause paper jams, ribbon jams with potential for ribbon damage, smeared ink, or wavy print.

10. Press CLEAR to remove the “LOAD PAPER” fault message from the display.

11. Press PAPER ADVANCE several times to make sure the paper feeds properly beyond the tractors and over the lower paper guide. Feed sufficient paper to ensure the paper stacks correctly.

12. Close the printer cover. Close the cabinet front door.

13. Press ON LINE

to place the printer in online mode and resume

printing.

Forms Thickness Lever

Page 74

Chapter 3 Operational Procedures

Figure 50. Paper Slots on the Cabinet Model

NOTE: Perform steps 13 through 28 only if you are unable to load

the new paper over the existing paper in step 5.

14. Open both tractor doors.

15. Remove the old paper from the tractors. Allow the paper to fall into the paper supply area.

16. Feed the new paper up through the paper slot. Hold the paper to prevent it from slipping down through the paper slot.

Paper Slot

Cabinet Models

Paper Slot

Pedestal Models

Page 75

Reloading Paper

Figure 51. Loading Paper on the Left Tractor

17. Pull the paper above and behind the ribbon mask. (The ribbon mask location is shown on the ribbon path diagram.)

18. Load the paper on the left tractor.

19. Close the tractor door.

Paper

Tractor Door

Page 76

Chapter 3 Operational Procedures

Figure 52. Positioning the Left Tractor to Avoid Damage

CAUTION

To avoid damage to the printer caused by printing on the platen, always position the left tractor unit directly to the left of the “1” mark on the paper scale.

20. Normally, you should not need to adjust the position of the left tractor. If adjustment is necessary, unlock the left tractor. Slide the tractor until it is directly to the left of the number “1” on the paper scale and lock it. (You can also use the paper scale to count columns.)

Paper

Tractor

Tractor Splined

Shaft

Scale

Page 77

Reloading Paper

Figure 53. Loading Paper onto the Sprockets

21. Unlock the right tractor.

22. Load the paper onto the sprockets and close the tractor door. If necessary, slide the right tractor to remove paper slack or to adjust for various paper widths. Then, lock the tractor.

Tractor Lock

Tractor Door

Page 78

Chapter 3 Operational Procedures

Figure 54. Using the Paper Guide to Orient the Paper

23. On pedestal models: Using the vertical position knob to move the paper up, guide the paper over the lower paper guide and through the slot in the top cover. For pedestal models with the Quick Access Cover, refer to “Quick Access Cover (Pedestal Models)” on page 58 for paper exiting options.

24. Press PAPER ADVANCE several times to make sure the paper feeds properly beyond the tractors and over the lower paper guide. Feed sufficient paper to ensure the paper stacks correctly.

25. On cabinet models: Open the cabinet rear door. Make sure the paper is aligned with the label in the output area (inside the cabinet). Close the front and rear doors.

Cabinet Model Pedestal Model

Lower Paper Guide

Page 79

Reloading Paper

Figure 55. Aligning the Perforation with the TOF Indicator

26. Align the top of the first print line with the TOF indicator on the tractor by rotating the vertical position knob. For best print quality, set the top-of-form at least 1/2 inch below the perforation.

Perforation

TOF Indicator

Vertical Position Knob

Page 80

Chapter 3 Operational Procedures

Figure 56. Adjusting the Forms Thickness Lever

27. Lower the forms thickness lever. Set it to match the paper thickness. (The A-B-C scale corresponds approximately to 1-, 3-, and 6-part paper thickness. Adjust until you have the desired print quality.)

28. Press CLEAR to clear any fault messages (such as “LOAD PAPER”) from the LCD.

29. Press SET TOF. The top-of-form you have set moves down to the print position. If there is data in the buffer, the paper moves forward to the last print position on the next page.

30. Press ON LINE and close the printer cover.

Forms Thickness Lever

Page 81

Unloading Paper

1. Press ON LINE to place the printer in offline mode and open the printer cover.

2. For cabinet models, open the cabinet rear door. For models with the power stacker installed, press the STACKER UP key on the rear control panel.

Figure 57. Unloading the Paper from the Printer

3. Tear off the paper at the perforation.

4. Allow the paper to fall to the back of the printer and into the paper stacking area.

5. For pedestal models, remove the stacked paper from the paper tray.

Paper

Perforation

Page 82

Chapter 3 Operational Procedures

Figure 58. Removing Stacked Paper from the Printer

6. For cabinet models, remove the stacked paper from the rear cabinet floor. For cabinet models with the power stacker installed, remove the paper from the wire paper tent and press the STACKER DOWN key to lower the stacker mechanism.

7. Close the cabinet rear door.

5sndrwop

Paper

Power Stacker

Page 83

Unloading Paper

Figure 59. Completely Removing the Paper

8. To completely remove the paper from the printer:

a. Raise the forms thickness lever as far as it will go and open

both tractor doors.

CAUTION

Be careful when pulling any paper backward through the paper path, especially when using a label stock. If you are not careful, labels can detach and adhere to the printer within the paper path, where only an authorized service representative can remove them.

b. Open the cabinet front door.

c. Gently pull the paper down through the paper slot. Allow

the paper to fall into the paper supply area.

d. Remove the paper from the paper supply area.

Forms Thickness Lever

Tractor Door

Page 84

Chapter 3 Operational Procedures

Replacing The Ribbon

1. Press ON LINE to place the printer in offline mode.

2. Open the printer cover.

Figure 60. Removing the Old Ribbon

3. Remove the old ribbon:

a. Raise the forms thickness lever as far as it will go.

b. Press in on the hub latches and lift the ribbon spools off the

hubs.

c. Lift the ribbon out of the ribbon path.

4. Discard the old ribbon.

5. If necessary, clean the interior of the printer. (See “Cleaning Requirements” on page 297.)

Forms Thickness Lever

Hub Latches (2)

Page 85

Replacing The Ribbon

Figure 61. Installing a New Ribbon

6. Install the new ribbon:

a. With the ribbon to the outside, place the full spool on the

right hub.

b. Press down on the spool until the hub latch snaps in place.

NOTE: If you are installing a “Clean Hands” ribbon (identified by a

long metallic leader), the leader will enable you to install the ribbon without getting ink on your hands.

c. Thread the ribbon around the ribbon guide and along the

ribbon path. Be sure to thread the ribbon between the hammer bank cover and the ribbon mask.

IMPORTANT

The ribbon must not be twisted. A twisted ribbon can lower print quality, shorten ribbon life, or cause paper jams.

d. Place the empty spool on the left hub.

e. Press down on the spool until the hub latch snaps into

place.

Right Hub

Ribbon Guide

Right Hub

Page 86

Chapter 3 Operational Procedures

f. Hand turn the empty spool to make sure the ribbon tracks

correctly in the path and ribbon guides.

g. If you installed a “Clean Hands” ribbon, continue to rotate

the empty spool until inked ribbon begins to wind on the empty spool.

Figure 62. Setting the Forms Thickness Lever

7. Lower the forms thickness lever and set it to match the paper thickness. (The A-B-C scale corresponds approximately to 1-, 3-, and 6-part paper thickness.)

NOTE: Do not set the forms thickness lever too tightly; excessive

friction can cause paper jams, ribbon jams with potential for ribbon damage, smeared ink, or wavy print.

8. Close the printer cover.

9. Press ON LINE to return the printer to online mode.

Forms Thickness Lever

Page 87

Canceling A Print Job

The procedure to cancel a print job depends on the printer emulation and your application software. Contact your system administrator for additional information.

1. If the printer is online, press ON LINE to place the printer in offline mode.

2. From the host system, stop the print job.

NOTE: If the print job is not stopped from the host system before

pressing CANCEL, the print job continues with data missing when the printer returns to online mode. Exercise caution to prevent unwanted data loss occurrences, as this function deletes unprinted data in the printer. This function is active only in offline mode; the purpose of this function is to eliminate the necessity of printing unwanted data when print jobs are canceled.

3. Press CANCEL.

NOTE: You may need to enable the Cancel option on the front

panel.

4. Set the top-of-form (see “Set The Top-Of-Form” on page 59).

Page 88

Chapter 3 Operational Procedures

Page 89

4 The Configuration

Menus

Configuration Overview

To print data, the printer must respond correctly to signals and commands received from the host computer. Configuration is the process of matching the printer's operating characteristics to those of the host computer and to specific tasks, such as printing labels or printing on different sizes of paper. The characteristics which define the printer's response to signals and commands received from the host computer are called configuration parameters.

You can configure the printer using the configuration menus and the control panel or by sending control codes in the data stream from a host computer attached to the printer. This chapter provides an introduction to configuring the printer and includes the configuration menus available (depending on which emulation you have installed in the printer).

IMPORTANT

Configuration directly affects printer operation. Do not change the configuration of your printer until you are thoroughly familiar with the procedures in this chapter.

Page 90

Chapter 4 Configuration Overview

Changing And Saving Parameter Settings

You may change a printer parameter setting, such as line spacing or forms length, either by pressing keys on the control panel or by sending emulation control codes in the data stream from a host attached to the printer. The control panel allows you to configure the printer’s resident set of configuration menus. An example procedure for using the control panel to change parameter settings begins on page 92.

When control codes are sent from a host attached to the printer, they override control panel settings. For example, if you set the line spacing to 6 lpi with the control panel, and application software later changes this to 8 lpi with a control code, the control code overrides the control panel setting.

The parameter settings that you have changed using the menus and control codes can be permanently stored in the printer's memory if you use the “Save Config.” menu option. If you do not save your changes, they will be lost when the printer is powered off.

You may also save your new configurations using the PTX_SETUP command host control code. See your

LinePrinter Plus

Programmer’s Reference Manual

for details.

Default And Custom Configurations

A configuration consists of a group of parameter settings, such as line spacing, forms length, etc. Your printer provides a fixed default configuration and allows you to define several custom configurations for use with particular print jobs.

The factory default configuration can be loaded, but it cannot be altered.

Eight configurations can be modified for unique print job requirements. The “Save Config.” option allows you to save eight groups of parameter settings in memory as custom configurations numbered from 1 through 8. An explanation on how to save a set of parameter values as a custom configuration using the “Save Config.” menu option begins on page 94.

Page 91

Navigating The Menus

To manipulate configurations review the following instructions about navigating through the menus.

You must be offline to move within the menus.

When the printer is online, the LCD displays ONLINE on the first line and the type of emulation on the second line. If the host interface is set to Auto Switching, the second line of the LCD also shows the active port and the type of emulation.

To experiment with navigating the menus, use the example on the next page as a tutorial.

Press to toggle between ONLINE and OFFLINE.

Press to move up or down through the menu levels.

Press to scroll through the available choices on a chosen level.

Press to confirm selection.

Press to lock and unlock the ENTER key. The ENTER key is locked by default to prevent you from accidentally changing the printer configuration. The lock and unlock function

can be configured to be other than

= + > (See

“Set Lock Key” on page 232.)

ON LINE

ENTER

Page 92

Chapter 4 Configuration Overview

Changing Parameters Example

A configuration consists of several parameters. The default factory configuration has a starting set of parameters. In the configuration menu above, and in all the configuration menus in this chapter, the factory default values are indicated by an asterisk (*).

Your print jobs may require parameter values which vary from the default settings. This section provides an example procedure for changing individual parameter values.

The following procedure shows how to change and save the settings for the Slow Paper Slew and Power Saver options. Use these guidelines to navigate the configuration menus and change other parameters.

. . .

OFFLINE

CONFIG.

CONTROL

PRINTER

CONTROL

Unidirectional

PMD Fault

Open Platen

@ BOF

Slow Paper

Slew

Power Saver

Time

Tear Bar Distance

Shuttle

Timeout

Disable* Enable

Enable* Disable

Disable* Enable

15* - 60 Min. Instant

5.12 in.* (4.5-10.5 in.)

5 sec.* (1-160 sec.)

* = Factory Default

Bar Code

Quality

Draft* Dark Recommended

Page 93

Changing Parameters Example

Step Press LCD Notes

1. Make sure the printer is on. Raise the printer cover.

2. OFFLINE CONFIG. CONTROL

3. ENTER SWITCH UNLOCKED

Allows you to make configuration changes.

OFFLINE

CONFIG. CONTROL

4. OFFLINE PRINTER CONTROL

5. PRINTER CONTROL Unidirectional

6. PRINTER CONTROL Slow Paper Slew

7. Slow Paper Slew Disable*

8. Slow Paper Slew Enable

Cycle through the choices.

9. Slow Paper Slew Enable*

The * indicates this choice is active.

10. PRINTER CONTROL Slow Paper Slew

11. PRINTER CONTROL Power Saver Time

12. Power Saver Time 15 Minutes*

ON LINE

UNTIL

ENTER

UNTIL

Page 94

Chapter 4 Configuration Overview

The parameters you have changed will remain active as long as the printer is on. When you turn off the printer, the parameters will be erased from memory unless you save them in a configuration. If you do not save the configuration, the printer will revert to the default values next time the printer is powered on.

Saving Your New Configuration

Once you have changed all of the necessary parameters, you can save them as a configuration that can be stored and loaded later for future use. If you do not save your configuration before you power off the printer, all of your parameter changes will be erased. The Save Config. option allows you to save up to eight configurations to meet different print job requirements.

13. Power Saver Time 30 Minutes

Press until the desired parameter displays.

14. Power Saver Time 30 Minutes*

The * indicates this choice is active.

15. ENTER SWITCH LOCKED

Locks the ENTER key.

16. ONLINE LinePrinter+

Places the printer in online mode.

17. Close the printer cover. The printer is ready for operation.

Step Press LCD Notes

ENTER

ON LINE

Page 95

Saving Your New Configuration

Once you have saved a custom configuration using this option, it will not be lost if you power off the printer. You can load a configuration for a specific print job (see “Load Config.” on page

101). You can also modify and resave it. You may want to print your configurations (see “Print Config.” on page 102) and store them in a safe place, such as inside the printer cabinet.

If the Protect Configs. parameter is enabled and you try to resave an existing configuration, the new configuration will not be saved until the existing configuration has been deleted (see page 102).

NOTE: Once you change active emulations, any changes to the

previously selected emulation will be gone unless they have been saved.

Step Press LCD Notes

1. Make sure the printer is on. Raise the printer cover.

2. OFFLINE CONFIG. CONTROL

3. ENTER SWITCH UNLOCKED

Allows you to make configuration changes.

OFFLINE CONFIG. CONTROL

4. CONFIG. CONTROL Load Config.

5. CONFIG. CONTROL Save Config.

6. Save Config. 1*

7. Save Config. 2

Cycle through the choices.

ON LINE

UNTIL

Page 96

Chapter 4 Configuration Overview

8. Save Config. 2*

The * indicates this choice is active.

NOTE: We recommend that you print the configuration. To print the configuration go to Step 9. To

skip this procedure and resume printer operation, go to Step 14.

9. CONFIG. CONTROL Save Config.

10. CONFIG. CONTROL Print Config.

11. Print Config. Current

12. Print Config. 2

Press until the desired parameter displays.

13. OFFLINE CONFIG. CONTROL

The selected configuration is printed.

14. ENTER SWITCH LOCKED

Locks the ENTER key.

15. ONLINE LinePrinter+

16. Close the printer cover. If you printed out the configuration, store it in a safe place. The

printer is ready for operation.

Step Press LCD Notes

ENTER

UNTIL

ENTER

ON LINE

Page 97

Optimizing Print Quality

LP+, IGP/PGL, and IGP/VGL Emulations

You can optimize print quality for darker and sharper barcodes and characters. Doing so, however, will decrease the printer speed.

To optimize print quality, you can change the values of the following configuration parameters:

• Bar Code Quality (Printer Control menu): Select “Dark” or

“Recommended.” Recommended prints the darkest images, but at the slowest speed. Dark prints at a faster speed than Recommended, but the characters are not as dark. (See page 99 for the Configuration Main Menu, and see page 269 for a written description of Bar Code Quality.)

• Print Quality (IGP/PGL emulation): Select “Best” or “High.”

Best prints the darkest images, but at the slowest speed. High prints at a faster speed than Best, but the characters are not as dark. (See page 108 for the IGP/PGL Configuration Menu, and see page 119 for a written description of Print Quality.)

• Print Quality (IGP/VGL emulation): Select “High.” (See page

124 for the IGP/VGL Configuration Menu, and see page 129 for a written description of Print Quality.)

• Print Line Select (Printer Control menu): Select “Bar Code

Detect”, “Dual,” “Single,” (Upper or Lower), “Alt Print Line,” or “Graphics Detect”.

Page 98

Chapter 4 Configuration Overview

Optimizing Print Speed

LP+, IGP/PGL, and IGP/VGL Emulations

The printer has been configured at the factory for optimal print speed. To optimize print quality instead, you can change values for specific configuration parameters such as Barcode Quality and Print Quality. Doing so, however, will decrease the printer speed.

If you have optimized the printer for print quality, you can change it back to optimal speed by selecting the factory default values as follows:

• Bar Code Quality (Printer Control menu): Select “Draft.”

(See page 99 for the Configuration Main Menu, and see page 269 for a written description of Bar Code Quality.)

• Print Quality (IGP/PGL emulation): Select “Dataprocessing.”

(See page 108 for the IGP/PGL Configuration Menu, and see page 119 for a written description of Print Quality.)

• Print Quality (IGP/VGL emulation): Select “Dataprocessing.”

(See page 124 for the IGP/VGL Configuration Menu, and see page 129 for a written description of Print Quality.)

• Print Line Select (Printer Control menu): Select “Dual” or

“Bar Code Detect.” (See page 267 for the Printer Control Menu, and see page 270 for a written description of Print Line Select.)

Coax/Twinax Emulation

You can increase print speed by selecting the Enable mode for the Early Print Complete configuration parameter in the Coax/Twinax Emulation. However, if an error occurs while in Enable mode, you may lose data. For more information, refer to “Early Print Complete” on page 144. (For the Coax/Twinax Emulation menu, refer to page 139.)

Page 99

Optimizing Print Speed

Main Menu

Figure 63. Main Menu Configuration

OFFLINE

CONFIG.

CONTROL

page 101

ACTIVE IGP

EMUL

page 104

EMULATION

page 138

MAINT/MISC

page 227

HOST

INTERFACE

page 236

Load Config. Save Config. Print Config. Delete Config. Power-Up Config. Protect Configs. Name Configs Reset Cfg Names

IGP/PGL* IGP/VGL

CTHI

LinePrinter+ 44/48XX-ANSI

IGP/PGL

IGP/VGL

IPDS

Hex Dump Mode Alarm Power-up State Display Language Downloaded Fonts Cancel Key Eject Function Power Stacker

Auto Elevator

Auto Locking Set Lock Key Ptx Setup Option Accented Chars. File System Set Sharing

IEEE 1284 Ethernet

Auto Switching Dataproducts Centronics Serial Twinax

Coax

E-Net Adapter

If installed

If Ethernet is installed

P5224 model only

PRINTER

CONTROL

page 267

DIAGNOSTICS

page 271

RIBBON-

MINDER

page 275

Unidirectional PMD Fault Open Platen @ BOF Slow Paper Slew Power Saver Time Pwr Save Control Tear Bar Dist. Shuttle Timeout Bar Code Quality Print Line Select

Printer Tests Test Width Paper Out Dots System Memory DRAM Avail. Flash Avail. Print Statistics

New Ribbon Ribbon Action Ribbon Type Ribbon End Point New Rib. Detect

NETWORK

SETUP

page 258

Adapter Address

Adapter Params

Ethernet Address

Ethernet Params

Main Menu

Page 100

Chapter 4 Main Menu

100

Brief descriptions follow for the first-level configuration menu options:

• CONFIG. CONTROL — These options allow you to save, print,

load, delete, name, and reset entire sets of configuration parameters.

• ACTIVE IGP EMUL — This menu allows you to select the PGL

or VGL emulation from the menu if IGP is installed.

• EMULATION — This menu allows you to configure the options

which are available for the current operating (active) emulation. For example, if LinePrinter+ is the active emulation, then the LinePrinter+ emulation options can be configured using this menu.

• MAINT/MISC — These options provide miscellaneous

functions, such as printing a hex dump, selecting a display language, setting the lock key, and choosing whether the printer will power up in offline or online mode.

• HOST INTERFACE — These options allow you to select either

the Serial RS-232, Serial RS-422, Centronics

parallel,

Dataproducts

parallel and Long Lines, Ethernet™, IEEE® 1284 parallel, Auto Switching, Coax or Twinax interface for the printer. This menu also allows you to configure several parameters for each interface.

• NETWORK SETUP — This option allows you to select from

Ethernet Address options and Ethernet Parameters options.

• PRINTER CONTROL — These options allow you to select

several operating parameters for the printer, such as the speed at which paper will advance when slewing.

• DIAGNOSTICS — These options include the diagnostic tests,

system memory, and statistics of the printer.

• RIBBONMINDER — The options in this submenu allow you to

enable the RibbonMinder

™

feature and set its parameters.