Printek 820DL-G, 820G, 840DL-G, 810 User Manual
USER GUIDE
DT Chassis Industrial Printers/Plotters
Model 840DL/G • 820DL/G • 820G • 810
Desk Top (DT) Chassis
Table of Contents
Introduction
1
System Setup
2
Operation
3
Care / Cleaning
4
Overview ................................................................................................................. 1-1
Package Contents ..................................................................................................... 1-2
Getting Familiar .......................................................................................................1-3
OEM Configurations ................................................................................................ 2-1
Connecting the Parallel Interface Cable ................................................................. 2-1
Connecting the Power Cord .................................................................................... 2-1
Operating System Setup .......................................................................................... 2-2
Network Setup ......................................................................................................... 2-3
Loading paper .......................................................................................................... 3-1
Tearing Paper ........................................................................................................... 3-3
Forms Marks............................................................................................................. 3-3
Running Self Test......................................................................................................3-3
Advancing Paper ...................................................................................................... 3-4
Printing..................................................................................................................... 3-4
Clearing a Paper Jam ............................................................................................... 3-4
TM
Additional Controls (via Windows
Errors and Error handling ........................................................................................ 3-5
Troubleshooting ....................................................................................................... 3-5
General Cleaning.....................................................................................................4-1
Protecting the Thermal Head...................................................................................4-1
Cleaning the Thermal Head .................................................................................... 4-1
Cleaning the Form Sensor ....................................................................................... 4-1
Long Term Storage ................................................................................................... 4-1
) ..................................................................... 3-4
Service / Support
5
Safety
6
Technical
7
Specifications
Warranty .................................................................................................................. 5-1
Service Policy .......................................................................................................... 5-1
Obtaining Service .................................................................................................... 5-1
Self Service .............................................................................................................. 5-1
Service Centers ........................................................................................................ 5-2
Spare Parts................................................................................................................5-2
Supplies.................................................................................................................... 5-2
Accessories .............................................................................................................. 5-2
Additional Documentation ...................................................................................... 5-2
TM
Windows
Contact Information................................................................................................. 5-2
Restriction On Use .................................................................................................. 6-1
Grounding ................................................................................................................ 6-1
Power Cord .............................................................................................................. 6-1
Serviceability ........................................................................................................... 6-1
Regulatory Compliance ........................................................................................... 6-1
General Specifications ............................................................................................ 7-1
Performance ............................................................................................................. 7-1
Forms Compatibility ................................................................................................ 7-1
Environmental .......................................................................................................... 7-1
Regulatory ................................................................................................................ 7-1
Drivers ..................................................................................................5-2
DT Chassis Printers/Plotters
Introduction
1-1
Overview
This User Guide describes the general operation and care of the DT (Desk Top) Chassis
series of industrial printers/plotters. The specific DT Chassis models covered by this guide
are the 840 DL/G, 820 DL/G, 820G and 810.
These products are designed for use in a variety of environments, including rugged mobile
data logging and exploration systems. While highly durable and reliable in service, best
performance and product life will be assured if some degree of care is taken when installing
the printers and when providing routine maintenance.
Reading the following sections describing the setup, operation and basic care of the printer
will very likely answer questions you might have regarding these aspects of using Printrex
products. Should you have further questions, more information is available as described in
the Additional Documentation section of this guide. If the documentation fails to address
your concerns, please contact Printrex support (see Contact Information) and we will make
every effort to provide a solution.
Refer to the following table for the discriminating DT Chassis features.
Model 840DL/G 820DL/G 820G 810
Print Speed (ips) 4 2 2 1
Integrated Internal Roll ü ü ü ü
Bottom Feed Fan-fold ü ü - -
Film/Mylar Media Support ü ü ü ü
Win95/98/ME and Win2000/XP Support ü ü ü ü
Vertical Line Adjustment ü ü ü ü
Extended Media Controls ü ü ü -
32 Level Gray Scale Printing ü ü ü -
Autorange 115/220VAC Power ü ü ü ü
Fan Cooled ü - - -
CE Certification (ITE, Safety and EMC) ü ü ü ü
FCC Class A ü ü ü ü
Firmware (Software)
Information
Copyright Information
The Firmware (Software) resident in the Printer is owned by Printrex or its suppliers and is
licensed for used only on a single printer in the user’s Trade or Business. The User agrees
not to, and not to authorize or permit any other person or party to duplicate or copy the
Firmware or the information contained in the nonvolatile or programmable memory. The
firmware (Software) is protected by applicable copyright laws and Printrex retains all rights
not expressly granted. In no event will Printrex or its suppliers be liable for any damages or
loss, including direct, incidental, economic, special, or consequential damages arising out
of the use or inability to use the Firmware (Software).
Windows and Windows NT are trademarks and Microsoft is a registered trademark of
Microsoft Corporation.
Ethernet is a registered trademark of Xerox Corporation.
All other brand and product names are trademarks, service marks, registered trademarks or
registered service marks of their respective companies.
DT Chassis Printers/Plotters
Introduction
1-2
Package Contents
You should find the following items when unpacking your printer. If any of these items are
not found with the printer, please contact Printrex Customer Service.
• DT Chassis Printer
• 8 3/4 Inch Paper Carrier
• Paper Rod
US
(SUS suffix)
• Power Cord (one of the three US, UK or Central Europe
plug type, according to the order number suffix)
Central Europe
United Kingdom
(SUK suffix)
• Thermal Paper Roll
• This Manual
There is also a styrene spacer that keeps the print head pressure off the platen during shipment
and storage. This spacer is not required for operation and can be discarded.
(SCE suffix)
DT Chassis Printers/Plotters
Introduction
1-3
Getting Familiar
Feature Description Table
Refer to the Feature Description TableFigures 1 through 4 to familiarize yourself with the
features of the printer. The names of these features will be used throughout this guide.
FEATURE DESCRIPTION FIGURE
Bottom Feed Slot Paper entrance slot for bottom paper feed applications 3
Chassis Label Indicates Part Number, Revision, Full Model and Serial Number 2
Door Latches For opening and latching closed 1
Error Indicator Indicates error conditions (see Errors and Error Handling) 4
Form Sensor Window Form detector window to view form mark 5
Front Panel Operator controls and indicators 1
Model Label Indicates the installed print engine model 1
Paper Advance Button Advance paper and used to enter self-test 4
Paper Empty Indicator Indicates a paper empty condition 4
Paper Empty Switch Paper empty detection switch 5
Paper Rod Center spindle for internal roll paper supply 1
Paper Carrier Internal roll paper holder 1
Paper Tear Edge Paper tearing bar 1
Parallel Interface Connector High speed parallel interface connector to host computer 2
Platen Printer platen roller 5
Power Entry Module IEC power entry module for power entry 2
Power Indicator Indicates power is applied to the printer 4
Power Switch Controls power to the printer 2
Figure 1
DT Chassis Printers/Plotters
Front
Panel
Paper Tear
Edges
Door Latches
Paper Carrier
Model Label
Paper Rod
Introduction
Getting Familiar
(Continued)
Figure 3
Figure 2
Parallel
Interface
Connector
1-4
Power
Switch
Power Entry
Module
Chassis
Label
Bottom Feed Slot
(840DL/G and
820DL/G only)
Figure 5
(Chassis not shown)
Platen
Paper
Empty
Switch
Form
Sensor
Window
Figure 4
Print Head
Assembly
Paper
Advance
Button
Paper
Empty
Indicator
Error
Indicator
Power
Indicator
PAPER
ADVANCE
PAPER
EMPTY
ERROR
POWER
DT Chassis Printers/Plotters
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