The information in this guide is subject to change without notice.
Wistron Corporation makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Wistron Corporation software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Wistron Corporation, its distributor, or
its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 5
Conventions
The following conventions are used in this manual:
Screen messagesDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 6
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for our "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For AUTHORIZED SERVICE PROVIDERS, your office may
have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You
MUST use the list provided by your regional office to order FRU parts for repair and service of customer
machines.
Large LCD display with high performance 2D/ 3D graphics
T
High-capacity, Enhanced-IDE hard disk and CD-R/ RW/ DVD ROM.
T
Smart Lithium-Ion or Smart Nickel Metal-Hydride battery pack
T
Power management system
T
Dual display capability
T
Simultaneous LCD and CRT display
T
Multimedia
Built-in AC97 audio subsystem.
T
Built-in dual stereo speakers
T
Internal removable optical drive (CD-ROM, CD-RW or DVD/CD-RW combo)
T
Support S/PDIF digital audio output.
T
Connectivity
High-speed fax/data modem port
T
Onboard PCI 10/100Mbps LAN support
T
PS/2 keyboard/keypad interface,
T
USB (Universal Serial Bus) ports
T
IEEE 1394 port
T
Human-centric design and ergonomics
All-in-one design.
T
Smooth and stylish design.
T
Full-sized keyboard
T
Wide and curved palm rest
T
Ergonomically-centered touchpad pointing device with Internet scroll key
T
Launch keys
T
Expansion
Upgradeable memory and hard disk
T
Swappable Media bay modules
T
1
Page 10
System Block Diagram
CLK GEN
CLK GEN
ICS:I CS952004AG
ICS:I CS952004AG
DDRBUF:I CS93722
DDRBUF:I CS93722
DDR* 2
DDR* 2DDR* 2
Pri mary EI DE
Pri mary EI DE
HDD ATA 100
HDD ATA 100
Seconda ry EIDE
Seconda ry EIDE
CD-ROM/COMBO
CD-ROM/COMBO
Ther mal
Ther mal
G768D
G768D
De s kt op - CP U
De s kt op - CP U
Northwood 0.13u 2.0G -2.4G
Northwood 0.13u 2.0G - 2.4G
2.5V
2.5V
266MHz
266MHz
USB 2 .0
USB 2 .0
962 only
962 only
GTL+
GTL+
100/133MHz
100/133MHz
SiS650
SiS650
SiSM962
SiSM962
TECHNICAL SERVICE MANUALPrestigio Signore 152
CRT
CRT
VGA R/G/ B
VGA R/G/ B
SIS
VB 3.3V/1.8V
VB 3.3V/1.8V
MuT IO L 6 6 MHz
MuT IO L 6 6 MHz
16bits/533MBs
16bits/533MBs
LAN MAC
LAN MAC
1394
1394
1394 MAC
1394 MAC
962 only
962 only
W/R
W/R
TC
TC
PCI Bus
PCI Bus
33MHz
33MHz
LPC Bus
LPC Bus
33MHz
33MHz
SIS
302LV
302LV
PHY
PHY
TI-TSB41AB1
TI -TS B41 AB1
/TSB41AB2
/TSB41AB2
LAN
LAN
Realtek 8100(B)
Realtek 8100(B)
RJ 4 5
RJ 4 5
Dual LVDS
Dual LVDS
1394
1394
conn.
conn.
Mi ni PCI
Mi ni PCI
802.11B
802.11B
14.1”/15”
14.1”/15”
TV
TV
LCD
LCD
Car dBus
Car dBus
TI PCI1 520
TI PCI1 520
SLOT A/B
SLOT A/B
Power Switch
Power Switch
TPS2223DB
TPS2223DB
USB* 2
USB* 2USB* 2
RJ11
RJ1 1
LINE- I N
LINE- I N
MIC-IN
MIC-IN
Li ne- Out
Li ne- Out
S/PDIF
S/PDIF
USB2.0(port2,3)
USB2.0(port2,3)
MDC
MDC
CODEC
CODEC
Cirrus logic
Cirrus logic
CS4299-XQ
CS4299-XQ
AC Link
AC Link
KBC
KBC
M38859
M38859
PS/2Floppy
PS/2Floppy
LPC ROM
LPC ROM
ST M50LPW040
ST M50LPW040
PLCC32
PLCC32
Touch PadInternal KB
Touch PadInternal KB
Debug Port
Debug Port
SIO
SIO
NS87392
NS87392
Parallel PortSer ial Port
Parallel PortSer ial Port
2
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Board Layout
Top Vi ew
PCB No. : 02201-SB
1PS/2 keyboard/mouse port17FAN Connector
2LAN port18Finger Printer (Dummy)
3Modem Port19DC to DC Connector
4USB Port20RTC Connector
5USB Port21FIR Connector (Dummy)
6Serial Port22Bluetooth Connector (Dummy)
7S-Video Connector23Keyboard Connector
8External Display Port24Secondary IDE Connector
9Inverter Connector25Primary IDE Connector
10Mini-PCI Connector26Speaker Connector
11SiSM65027Debug Board Connector
12Parallel Port28Floppy Diskette Drive Connector
13DC-in Port29DC to DC Connector
14CPU Socket30LCD Monitor Connector
15Touchpad Connector31Power Button
16Cardbus Connector
3
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Bottom View
TECHNICAL SERVICE MANUALPrestigio Signore 152
1Modem Card Cable Connector6Volume Controller
2Modem Card Connector7SiS962
3IEEE 1394 Port8Memory Slot 1
Memory Slot 2
4Speaker Out Port9Battery Connector
5Line-in Port
4
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Top Vi ew
#IconItemDescription
1Display screenAlso called LCD (liquid-crystal display), displays
computer output.
2Status indicatorsLEDs (Light-emitting diodes) that turn on and off to
show the status of the computer and its functions
and components.
3Power buttonTurns of the computer power.
4KeyboardInputs data into your computer.
5TouchpadTouch-sensitive pointing device which functions like
a computer mouse.
5
Page 14
#IconItemDescription
6Click buttons (left, center
7PalmrestComfortable support area for your hands when you
8Easy Launch keysButtons for launching frequently used programs.
Front View
and right)
TECHNICAL SERVICE MANUALPrestigio Signore 152
The left and right buttons function like the left and
right mouse buttons. The center button is a fourdirectional scroll pad.
use the computer.
#IconItemDescription
1Media bay moduleInstalled in the Media bay, provides optical media
2Optical drive activity
3Optical drive eject buttonEjects the disc from the optical drive.
4Optical drive emergency
5Display latchSlide to the right to unlatch and open the display.
Left Panel
indicator
eject hole
access or secondary storage by way of
removable modules.
Lights/flashes when the optical drive is in use.
Ejects the disc from the optical drive when the
computer is turned off.
#IconItemDescription
1Security keylockConnects to a Kensington-compatible computer
security lock.
2Floppy drive activity
indicator
Lights when the floppy drive is in use.
6
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TECHNICAL SERVICE MANUALPrestigio Signore 152
#IconItemDescription
3IEEE 1394 portConnects to a IEEE 1394-compatible device
4Line-out jackConnects to audio line-out devices (e.g.,
5Line-in jackConnects an external microphone or an external
6Volume control knobControls the volume of the speakers.
7Floppy driveAccepts a 3.5-inch diskette.
8Floppy drive eject buttonEjects the diskette from the floppy drive.
9Speaker (left)Outputs sound.
(e.g., digital video camera).
speakers, headphones).
audio line-in device.
Right Panel
#IconItemDescription
1Speaker (right)Outputs sound.
2PC Card eject buttonEject the PC Card from its slot.
3PC Card slotsAccepts one type III or two II/I PC Card(s).
7
Page 16
Rear Panel
#IconItemDescription
1DC-in jackConnects to an AC adapter.
2Parallel portConnects to a parallel device (e.g., parallel
3External monitor portConnects to a display device.
TECHNICAL SERVICE MANUALPrestigio Signore 152
printer).
4Video-out portConnects to a display device with S-video input.
5Serial portConnects to a serial device (e.g., serial mouse).
6USB ports (t wo)Connect to Universal Serial Bus devices (e.g.,
USB mouse, USB digital camera).
7Modem jackConnects to a phone line (only for models with
8Network jackConnects to an Ethernet 10/100-based network.
9PS/2 portConnects to any PS/2-compatible device (e.g.,
an internal fax/data modem).
PS/2 mouse/keyboard/keypad).
8
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Bottom Panel
#IconItemDescription
1Battery release latchesUnlatches the battery to remove the battery
pack.
2BatteryHouses the computer’s battery pack.
3Battery lockLocks/unlocks the battery pack in the battery bay.
4Media bay ModuleInstalled in the Media bay, provides optical media
access or secondary storage by way of
removable modules.
5Media bay release latchUnlatches the Media bay module.
6Memory compartmentHouses the computer’s main memory.
7MDC compartmentHouses the computer’s modem card.
9
Page 18
Indicators
The computer has seven easy-to-read status icons on the right of the display screen.
TECHNICAL SERVICE MANUALPrestigio Signore 152
The Power and Standby status icons are visible even when you close the display cover so you can see the
status of the computer while the cover is closed.
#IconFunctionDescription
1Wireless
communication
2PowerLights when the computer is on;
3SleepLights when the computer enters Sleep mode’
4Media activityFlashes when the hard disk or optical drive is
4Battery chargeLights when the battery is being charged.
5Caps lockLights when Caps Lock is activated.
Lights when the Wireless connection is active.
flashes when a battery-low condition occurs.
flashes when the computer is waking up from
Sleep mode.
accessed.
6Num lockLights when Numeric Lock is activated.
10
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters typed are in uppercase.
] (Fn-F11)When ] is on, the embedded keypad is in numeric mode. The keys function as a
calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you
need to do a lot of numeric data entry. A better solution would be to connect an external
keypad.
[(Fn-F12)When [ is on, the screen moves one line up or down when you press the
arrow keys respectively.
[ does not work with some applications.
w
or y
11
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold Fn while typing letters on
Type numbers in a normal manner.
j while using cursor-control
Hold
keys.
embedded keypad.
j while typing numbers.
Hold
Use cursor-control keys in a normal
manner.
Type the letters in a normal manner.
NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically
shifts from the internal keyboard to the external keyboard or keypad.
12
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyIconDescription
Windows logo
key
Application key
(Fn-Application
key)
á
Start button. Combinations with this key perform shortcut functions.
Below are a few examples:
+ Tab (Activates next taskbar button)
á
+ E (Explores My Computer)
á
+ F (Finds Document)
á
+ M (Minimizes All)
á
j
+ á + M (Undoes Minimize All)
+ R (Displays the Run...dialog box)
á
Opens the application’s context menu (same as a right-click).
13
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Hot Keys
The computer employs hot keys or key combinations to access most of the computer’s controls like screen
contrast and brightness, volume output and the BIOS Utility.
To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Hot KeyIconFunctionDescription
Fn-F1Hot key Help MenuDisplays a list of the hotkeys and their functions.
Fn-F2Sleep ButtonPuts the computer in Sleep mode, which can be
defined via the advanced section of the Power
Management Properties in the Windows Control
Panel.
Fn-F3Display toggleSwitches display output between the display screen,
external monitor (if connected) and both the display
screen and external monitor.
Fn-F4Screen blankTurns the display screen backlight off to save power.
Fn-F5Speaker on/offTurns the speakers on and off; mutes the sound.
Fn-→Brightness upIncreases the screen brightness.
Fn-
←
Brightness downDecreases the screen brightness.
Press any key to return.
14
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Launch Keys
Located at the top of the keyboard are five launch keys. Used to launch frequently used applications, these
launch keys are designated as Mail, Web, A1 and A2 and A3.
NumberIconFunctionDescription
1EmailBy default, is used to launch the email application;
lights when incoming email is received.
2Internet browserBy default, is used to launch your internet browser
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press
Information Main Advanced Security Boot Exit
Information Main Advanced Security Boot Exit
CPU Type
CPU Type
CPU Speed
CPU Speed
System Memory
System Memory
Extended Memory
Extended Memory
HDD1 Serial Number
HDD1 Serial Number
HDD2 Serial Number
HDD2 Serial Number
System BIOS Version
System BIOS Version
VGA BIOS Version
VGA BIOS Version
KBC Version
KBC Version
Serial Number
Serial Number
Asset Tag Number
Asset Tag Number
Product Name
Product Name
Manufacture Name
Manufacture Name
UUID Number
UUID Number
LAN Device
LAN Device
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
There are six menu options: System Information, Basic System Settings, Startup Configuration, Onboard
Device Configuration, System Security and Loading Default Settings.
To enter a menu, highlight the item using the
Within a menu, navigate through the BIOS Utility by following these instructions:
Press the
T
Press the
T
Press the
T
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown at the bottom of the screen.
w
p
|
keys to move between the parameters.
y
/
keys to change the value of a parameter.
q
/
key while you are in any of the menu options to return to the main menu.
w
keys, then press
y
/
e
.
27
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Multi-Boot Menu
Users can press F12 to access the Multi Boot Selection Menu. In this menu, users can boot device without
entering BIOS SETUP utility.
Boot Menu
Boot Menu
1.CD-ROM Drive
1.CD-ROM Drive
2.+Removable Devices
2.+Removable Devices
3.+Hard Drive
3.+Hard Drive
4.Network Boot
4.Network Boot
NOTE: If users disable “Boot on LAN” option in BIOS SETUP Utility, then this option “BootROM” will not
appear.
System Information
The System Information screen displays a summary of your computer hardware information.
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
NOTE: The screen above is a sample and may not reflect the actual data on your computer. “X” may refer to a
series of numbers and/or characters.
28
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TECHNICAL SERVICE MANUALPrestigio Signore 152
The following table describes the information in this screen.
ParameterDescription
CPU Type Describes the type of CPU installed in the system
CPU SpeedDescribes the speed of CPU installed in this system
System MemoryDisplay the current system memory
Extended MemoryDisplay the current extended memory
HDD1 Serial NumberDisplay the primary master HDD serial number. If there is no primary master
HDD, then show “None”
HDD 2 serial NumberDisplay the secondary master HDD serial number. If there is no secondary
master HDD, then show “None”
System BIOS VersionShows the current system BIOS version.
VGA BIOS VersionShows the video graphics accelerator BIOS version
KBC VersionThe current KBC version
Serial NumberDisplay the System Serial Number (32 Characters)
Asset Tag NumberDisplay the Asset Tag Number (16 Characters)
Product NameDisplay the Product Name (15 Characters)
Manufacture NameDisplay the Manufacture Name (15 Characters)
UUIDDisplay the UUID (16 Byte Hex-Digital)
LAN DeviceShows the status of LAN device. Displays the MAC address of LAN device
existed. If the device does not exist, this entry should be invisible.
The items in this screen are important and vital information about your computer. If you experience computer
problems and need to contact technical support, this data helps our service personnel know more about your
computer.
Basic System Settings
The Basic System Settings screen allows you to set the system date and time.
PhoenixBIOS Setup Utility
PhoenixBIOS Setup Utility
InformationMainAdvanced Security Boot Exit
InformationMainAdvanced Security Boot Exit
Item Specific Help
System Time: [15:38:18]
System Time: [15:38:18]
System Date: [08/13/2002]
System Date: [08/13/2002]
Boot Display[Both]
Boot Display[Both]
Screen Expansion [Enabled]
Screen Expansion [Enabled]
QuickBoot Mode[Enabled]
QuickBoot Mode[Enabled]
Startup Screen[Disabled]
Startup Screen[Disabled]
Boot on LAN[Disabled]
Boot on LAN[Disabled]
Hotkey Beep[Enabled]
Hotkey Beep[Enabled]
Auto Dim[Enabled]
Auto Dim[Enabled]
F12 Multi-Boot[Enabled]
F12 Multi-Boot[Enabled]
Item Specific Help
<Tab>, <Shift-Tab>, or
<Tab>, <Shift-Tab>, or
<Enter> slects field.
<Enter> slects field.
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
¡¿
¡¿
29
Page 38
The following table describes the parameters in this screen.
ParameterDescriptionOptions
System TimeSets the system time.
HH:MM:SS (hour:minute:second)
Help: <Tab>, <Shift-Tab>, or
<Enter> Selects field.
Help: <Tab>, <Shift-Tab>, or
<Enter> Selects field.
Boot DisplaySet the display output device on
boot up
When set to Auto, the computer is
automatically determines the
display device. if an external display
device (e.g., monitor) is connected,
it becomes the boot display.
When set to Both, the computer
outputs to both the LCD and the
external display if one is connected.
Screen ExpansionHelp: Options: Enable or DisableEnabled or Disabled
QuickBoot ModeAllow the system to skip certain
tests while booting. This will
decrease the time needed to boot
the system.
Startup ScreenWhen set to disabled, system will
show the graphic picture screen on
boot up.
Boot on LANWhen set to enabled, the system
will boot from on LAN.
Notice: Need to restart the system
to enable Boot-on-LAN function.
Hotkey BeepEnable or disable hotkey beep.Enabled or Disabled
Auto DimThe system will support an
automatic dimming of the LCD
F12 Multi-BootUsers could choose if “Fn-F12 for
multi-boot” message is to be
displayed during post.
Both or Auto
Enabled or Disabled
Disabled or Enabled
Disabled or Enabled
Enabled or Disabled
Enabled or Disabled
TECHNICAL SERVICE MANUALPrestigio Signore 152
30
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Startup Configuration
The Startup Configuration screen contains parameter values that define how your computer behaves on
system startup.
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
ParameterDescriptionOptions
TypeThe setting of detail functions stands on type.Auto, User, CD-ROM, ATAPI
¡¿
¡¿
Item Specific Help
Item Specific Help
User= you enter parameters of
User= you enter parameters of
Hard-disk drive installed at this
Hard-disk drive installed at this
Connection.
Connection.
Auto= autotypes hard-disk
Auto= autotypes hard-disk
drive installed here.
drive installed here.
CD-ROM= a CD-ROM drive is
CD-ROM= a CD-ROM drive is
Installed here.
Installed here.
ATAPI Removable= removable
ATAPI Removable= removable
disk drive is installed here.
disk drive is installed here.
Removable
33
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TECHNICAL SERVICE MANUALPrestigio Signore 152
OnBoard Device Configuration
The parameters in this screen are for advanced users only. You do not need to change the values in this
screen because these values are already optimized.
The Onboard Device Configuration screen assigns resources to basic computer communication hardware.
PhoenixBIOS Setup Utility
PhoenixBIOS Setup Utility
Advanced
Advanced
OnBoard Device Configuration
OnBoard Device Configuration
Serial port [Enabled]
Serial port [Enabled]
Base I/O address:[3F8]
Base I/O address:[3F8]
Interrupt:[IRQ4]
Interrupt:[IRQ4]
Parallel port:[Enabled]
Parallel port:[Enabled]
Mode:[ECP]
Mode:[ECP]
Base I/O address:[378]
Base I/O address:[378]
Interrupt:[IRQ7]
Interrupt:[IRQ7]
DMA channel:[DMA3]
DMA channel:[DMA3]
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
The following table describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
ParameterDescriptionOptions
Serial PortEnables or disables the serial port.
The serial port is a PnP device. Enabled/Disabled
setting won’t affect the Windows Device Manager
setting of the serial port.
¡¿
¡¿
Item Specific Help
Item Specific Help
Configure serial port using
Configure serial port using
options:
options:
[Disabled]
[Disabled]
No configuration
No configuration
[Enabled]
[Enabled]
User configuration
User configuration
Enabled or Disabled
Base I/O address: Set the base I/O address of the
serial port.
Help: Set the I/O address for the serial port A.
Interrupt: Set the IRQ of the serial port.
Help: Set the IRQ for the serial port A.
34
3F8, 2F8, 3E8 or 2E8
4 or 3
Page 43
TECHNICAL SERVICE MANUALPrestigio Signore 152
ParameterDescriptionOptions
Parallel PortEnables or disable the parallel port.
The parallel port is a PnP device. Enabled/Disabled
setting won’t affect the Windows Device Manager
setting of the parallel port.
Help: [Enabled]=User Configuration
[Disabled]=No Configuration
Enabled or Disabled
1 or 3
Mode: Set the mode for the parallel port using options.
If operation mode is set to ECP DMA Channel, sets
the direct memory access (DMA) channel for the
printer to operate in ECP mode. This parameter is
enabled only if operation mode is set to ECP.
Base I/O address: If operation mode is set to Base I/O
address, sets the base I/O address of the parallel port.
Interrupt: If operation mode is set to interrupt, sets the
interrupt request of the parallel port.
DMA Channel: Set a DMA channel for the printer to
operate in ECP mode. This parameter is enabled only
if the operation mode is set to ECP. Sets the DMA
channel for the parallel port.
ECP, Bi-directional, EPP, or
Output only
378, 3BC, or 278
7 or 5
DMA 3 or DMA 1
System Security
The System Security screen contains parameters that help safeguard and protect your computer from
unauthorized use.
PhoenixBIOS Setup Utility
PhoenixBIOS Setup Utility
InformationMain Advanced SecurityBoot Exit
InformationMain Advanced SecurityBoot Exit
Item Specific Help
Item Specific Help
Set Supervisor Password [Enter]
Set Supervisor Password [Enter]
Set User Password[Enter]
Set User Password[Enter]
Password on boot:[Disabled]
Password on boot:[Disabled]
Supervisor Password controls
Supervisor Password controls
Set Primary Hard Disk Password [Enter]
Set Primary Hard Disk Password [Enter]
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
The following table describes the parameters in this screen. Settings in boldface are the default and
suggested parameter settings.
¡¿
¡¿
access to the setup utility.
access to the setup utility.
35
Page 44
ParameterDescriptionOptions
Set Supervisor PasswordWhile entering SETUP, BIOS need to request user to enter
supervisor password if set.
This password protects the BIOS SETUP menu from
unauthorized entry.
Set User PasswordDuring POST, BIOS need to check user password if set.
This password protects the system from unauthorized user
entry before OS boots up.
Password on bootDuring POST, BIOS need to check hard disk password if set.
This password protects the computer from unauthorized entry
during boot-up.
Set Primary Hard Disk
Password
Input HDD Password. When set, this password protects the
hard disk from unauthorized access. See the following section
for instructions on how to set a password.
Setting a Password
Follow these steps:
1.Use the cursor
Password on boot or Primary Hard Disk Password) and press the
as below if choosing Set Supervisor Password:
keys to highlight a Password parameter (Supervisor Password, User Password,
w/y
TECHNICAL SERVICE MANUALPrestigio Signore 152
Enter
Enter
Disabled
Enter
key. The password box appears
e
Set Supervisor Password
Set Supervisor Password
Ente r N e w Passwo rd [ ]
Ente r N e w Passwo rd [ ]
Con firm N ew P assword [ ]
Con firm N ew P assword [ ]
2.Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9) and then press
.
e
IMPORTANT:Be very careful when typing your password because the characters do not appear on the
screen.
3.Retype password to verify your first entry and then press
Setup Notice
Setup Notice
Changes have been saved.
Changes have been saved.
[Continue]
[Continue]
4.After setting the password, the computer automatically sets the chosen password parameter to Present.
5.Press
6.Press
to return to the main menu.
^
. The following dialogue box appears.
^
. The following screen appears:
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Setup Confirmation
Setup Confirmation
Save Configuration changes and exit now?
Save Configuration changes and exit now?
[Yes] [No]
[Yes] [No]
7.Select Yes and press
Four password types protect your computer from unauthorized access. Setting these passwords creates
several different levels of protection for your computer and data:
Supervisor Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in
T
this password to gain access to the BIOS Utility.
User Password and Password On Boot secure your computer against unauthorized use. Combine
T
the use of this password with password checkpoints on boot-up and resume from hibernation for
maximum security.
Hard Disk Password protects your data by preventing unauthorized access to your hard disk.
T
Even if the hard disk is removed from the computer and moved to another computer, it cannot be
accessed without the Hard Disk Password.
When a password is set, a password prompt appears on the left-hand corner of the display screen.
1.When the Supervisor Password is set, the following prompt appears when you press
BIOS Utility at boot-up.
to save the password and exit the BIOS utility.
e
to enter the
m
Enter Password
Type the Supervisor Password and press
2.When the User Password is set and Power on boot is set enabled, the following prompt appears at bootup when pressing
m
.
to access the BIOS Utility.
e
Enter Password
Type the User Password (a symbol appears for each character you type) and press
If you enter the password incorrectly, an x symbol appears. Try again and press
3.When the Power on boot is set enabled, the following prompt appears at boot-up.
e
e
Enter Password
4.When the Hard Disk Password is set, the following prompt appears at boot-up.
37
to use the computer.
.
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Enter Password
TECHNICAL SERVICE MANUALPrestigio Signore 152
Type the Hard Disk Password (a symbol appears for each character you type) and press
computer. If you enter the password incorrectly, an x symbol appears. Try again and press
You have three chances to enter a password. If you successfully entered the password, the system starts
Windows.
Removing a Password
If you fail to enter the password correctly after three tries, the system hangs.
To change a password, follow the same steps used to set a password.
1.Use the cursor
Password on boot ) and press
keys to highlight a Password parameter (Supervisor Password, User Password,
w/y
. The following prompt appears:
e
e
e
to use the
.
Enter Current Password [ ]
Enter New Password [ ]
Confi r m New Password [ ]
2.Type Current Password, leave the “ Enter New Password” blank, and then type “ Confirm New Password”.
Press
Removing a HDD Password
If you fail to enter a HDD password correctly after three tries, the system will be disabled.
To change a password, follow the same steps used to set a password.
1.After three tries, a prompt appears: (for example, if the primary master HDD is locked.)
, the password is removed.
e
Enter Primary Master HDD Master Password [ ]
2.Enter the BIOS utility to check HDD’s serial number and write it down.
3.Use another computer to generate the HDD Password with hddmas.exe or mashdd2.exe . Type the
HDD’s serial number, press
4.Type the generated HDD password in the following prompt you set up.
, HDD password will be generated.
e
Enter Primary Master HDD Master Password [ ]
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TECHNICAL SERVICE MANUALPrestigio Signore 152
5.Press
, the previous HDD password you set up will be overwritten.
e
Boot Options
Users can press F12 during POST to enter the Boot Options Menu. In this menu users can change boot
device without entering BIOS SETUP utility.
PhoenixBIOS Setup Utility
PhoenixBIOS Setup Utility
Boot
InformationMain Advanced Security
InformationMain Advanced Security
1.CD-ROM Drive
1.CD-ROM Drive
2.+Removable Devices
2.+Removable Devices
3.+Hard Drive
3.+Hard Drive
4.Network Boot
4.Network Boot
Keys used to view or configure
Keys used to view or configure
devices:
devices:
<Enter> expands or collapses
<Enter> expands or collapses
devices with a + or - <F6> and
devices with a + or - <F6> and
<F5> moves the device up or
<F5> moves the device up or
down.
down.
Boot
Item Specific Help
Item Specific Help
Exit
Exit
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
NOTE: There are four priorities that can let the user to specify the boot device sequence.
The priority of options from top to bottom is 1
If the Removable Device or Hard Drive option has multi devices, show ‘+’ in front of option and show each
device information.
If secondary Hard Disk exists, user can also choose it to Boot. If secondary hard Disk is nonexistence, hide the
secondary Hard Disk option.
Help: Keys used to view or configure devices:
<
> expands or collapses devices with a + or -
e
<
>and <q> moves the device up and or down.
p
st
, 2nd, 3rd, 4th.
¡¿
¡¿
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Exit Setup
This menu contains exit options.
InformationMain AdvancedSecurity Boot Exit
InformationMain AdvancedSecurity Boot Exit
Exit Saving Changes
Exit Saving Changes
Exit Discarding Changes
Exit Discarding Changes
Load Setup Defaults
Load Setup Defaults
Discard Changes
Discard Changes
Save Changes
Save Changes
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
F1 Help ÏÐ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
Esc Exit ÍÎ Select Menu Enter Select Sub-Menu F10 Save and Exit
PhoenixBIOS Setup Utility
PhoenixBIOS Setup Utility
Item Specific Help
Item Specific Help
Exit System Setup and save your
Exit System Setup and save your
Changes to CMOS
Changes to CMOS
¡¿
¡¿
TECHNICAL SERVICE MANUALPrestigio Signore 152
The following table describes the parameters in this screen. Setting in boldface are the defaults and
suggested parameter settings.
ParameterDescription
Exit Saving ChangesSave any changes, and exit BIOS setup.
Help: Exit System Setup and save your changes to CMOS.
Exit Discarding ChangesDiscard any changes, and exit BIOS setup.
Help: Exit utility without saving Setup data to CMOS.
Load Setup DefaultsLoad Setup Defaults.
Help: Load default values for all SETUP items.
Discard ChangesDiscard any changes.
Help: Load previous value from CMOS for all SETUP items.
Save ChangesSave changes.
Help: Save Setup data to CMOS.
Load Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press
following dialog box displays.
e
. The
If you would like to load factory- default settings for all parameters, use the cursor
then press
. Choose No if otherwise.
e
40
z
/
keys to select Yes;
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TECHNICAL SERVICE MANUALPrestigio Signore 152
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
New versions of system programs
T
New features or options
T
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use Phlash.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use Phlash utility.
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System Utility Diskette
This utility diskette is for the OpenBook 1846 notebook machine. You can find the utility in Service CD kit. It
provides the following functions:
1.Panel ID Utility
2.Thermal & Fan Utility
3.Mother Board Data Utility
To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompt you to
choose the testing item. Follow the instructions on screen to proceed.
NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its
functions.
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TECHNICAL SERVICE MANUALPrestigio Signore 152
System Diagnostic Diskette
1
IMPORTANT:
NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.
The diagnostics program here that we used is called PQA (Product Quality Assurance) and is
provided by Headquarters. You can utilize it as a basic diagnostic tool. To get this program, you can
find it in the service CD kit.
To better fit local service requirements, your regional office MAY have other diagnostic program.
Please contact your regional offices or the responsible personnel/channel to provide you with further
technical details.
1
New added description. Please pay attention to it.
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Running PQA Diagnostics Program
PQA Vx_x xx-xx-xx
TECHNICAL SERVICE MANUALPrestigio Signore 152
Result
SysInfo
Option
to enable the selected option. The main options
e
Exit
Press
z
Diag
/
to move around the main menu. Press
x
are Diag, Result, SysInfo, Option and Exit.
The Diag option lets you select testing items and times.
The following screen appears when you select Diag from the main menu.
PQA Vx_x xx-xx-xx
Diag
Result
Diag
ONE TEST
MULTI TEST
FULL TEST
QUICK TEST
SysInfo
Option
Exit
One Test performs a single test and Manual checks the selected test items in sequence.
Multi Test performs multiple tests of the selected items and check the selected test items in sequence.
Full Test performs all test items in detail for your system.
Quick Test performs all test items quickly for your system.
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TECHNICAL SERVICE MANUALPrestigio Signore 152
The screen below appears if you select Multi Test.
PQA Vx_x xx-xx-xx
PQA Vx_xxx-xx-xx
Diag
Diag
Specify the desired number of tests and press
Result
Result
Diag
Diag
ONE TEST
OneTEST
MULTI TEST
Multi TEST
FULL TEST
QUICK TEST
TEST COUNT VALUE (1...9999) 1
SysInfo
SysInfo
e
.
Option
Option
Exit
Exit
After you specify the number of tests to perform, the screen shows a list of test items (see below).
PQA Vx_x xx-xx-xx
DiagResult
Diag
Test Items
MANUAL TEST
[ ] System Board
AUTO TEST
[ ] Memory
[ ] Keyboard
[ ] Video
[ ] Parallel Port
[ ] Serial Port
[ ] Diskette Drive
[ ] Hard Disk
[ ] CD-ROM
[ ] Coprocessor
[ ] Pointing Dev.
[ ] Cache
SysInfo
Option
SPACE: mark/unmark selecting item
ESC : return to upper menu
F1 : Help menu
F2 : test the marked item(s)
ENTER: open sub-item’s menu
Test Ti mes = 1
Exit
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press
view the available options of each selected item. Press
to close the submenu.
|
e
to
The right corner screen information gives you the available function keys and the specified test number.
Tk
T^
Tl
Tm
Te
T
NOTE: The
: Enables/disables the item
: Exits the program
: Help
: Tests the selected item(s)
: Opens the available options
Test Times: Indicates the number of tests to perform.
and m keys function only after you finish configuring the Test option.
l
NOTE: When any errors are detected by diagnostic program, refer to “Index of PQA Diagnostic Error Code” for
troubleshooting.
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TECHNICAL SERVICE MANUALPrestigio Signore 152
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat to prevent electrostatic discharge
T
Flat-bladed screwdriver
T
Phillips screwdriver
T
Hexagonal screwdriver
T
Plastic stick
T
A2 screwdriver
T
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatches when putting back the components.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
TECHNICAL SERVICE MANUALPrestigio Signore 152
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphical representation on the entire disassembly
sequence and instructs you on the components that need to be removed during servicing. For example, if you
want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
START
START
Battery
Battery
Hx1
Modem
Modem
Cover
Cover
Modem
Modem
Board
Board
CPU
CPU
PCMCIA
PCMCIA
Socket
Socket
I/O Port
I/O Port
Chassis
Chassis
Hx1
Ax2Ax2
Ax2Ax2
Ax2
Ax2
Ax4
Ax4
DVD-RW
DVD-RW
Drive W/
Dri ve W/
Transfer
Transfer
Board
Board
DVD-RW
DVD-RW
Transfer
Transfer
Board
Board
DVD-RW
DVD-RW
Module
Module
Ax2
Ax2
Bx4
Bx4
HDD
HDD
Module
Module
DVD-RW
DVD-RW
Chassis
Chassis
Dx4
Dx4
HDD
HDD
HDD
HDD
Bracket
Bracket
Touch Pad
Touch Pad
Scroll Key
Scroll Key
DIMM Cover
DIMM Cover
Touch Pad
Touch Pad
Frame W/
Frame W/
Touch Pad
Touch Pad
Button
Button
Touch Pad
Touch Pad
DIMM
DIMM
Board
Board
Hx1
Hx1
Bx4
Bx4
Cx3
Cx3
LCD Module
LCD Module
(See Next
(See Next
Page)
Page)
Ax2
Ax2
Speakers
Speakers
Keyboard
Keyboard
Upper Case
Upper Case
FDD
FDD
Bracket
Bracket
Ax3
Ax3
Ax1
Ax1
Cx2
Cx2
DC Charger
DC Charger
RTC Battery
RTC Bat ter y
AX1
AX1
Cx2
Cx2
Bx14
Bx14
Cx1
Cx1
FDD Module
FDD Module
Launch Board
Launch Board
Plate
Plate
Cx3
Cx3
Gx2
Gx2
FDD
FDD
Middle
Middle
Cover W/
Cover W/
Keyboard
Keyboard
Support
Support
Bracket
Bracket
DC to DC
DC to DC
Board
Board
Launch
Launch
Ex4
Ex4
CPU Fan
CPU Fan
Sink
Sink
Thermal
Thermal
Plate
Plate
Main
Mai n
Board
Board
Lower Case
Lower Case
Board
Board
Cx4
Cx4
Ax2
Ax2
Ax2
Ax2
Fx6
Fx6
Ax1
Ax1
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LCD
LCD
Module
Module
LCD
LCD
Bezel
Bezel
Bx5
Bx5
TECHNICAL SERVICE MANUALPrestigio Signore 152
Bx4
Bx4
LCD
LCD
Hinges
Hinges
LCD
LCD
Coaxial
Coaxial
Cable
Cable
Screw List
ItemDescription
ASCREW M2*L4 (Silver)
BSCREW M2.5XL6 (Black)
CSCREW M2XL5 (Silver)
DSCREW M3XL4 (Silver)
ECPU FAN SINK SCREW M2.5XL18 (Silver)
FSCREW HEX I#R-40/0#4-40 L5.5 (Silver)
GSCREW M2.5XL3 (Silver)
HSCREW M2XL3 (Black)
Inverter
Inv erter
Board
Board
Bx1
Bx1
Ax6
Ax6
LCD
LCD
Panel
Panel
LCD Latch
LCD Latch
W/ Spring
W/ Spring
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Removing the Battery Pack
1.To remove the battery pack, first push the secure latch and release the battery latch.
2.Release the other two latches and lift the battery pack up at the same time.
3.Detach the battery pack from the machine.
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Removing the Extended Memory
1.See “Removing the Battery Pack” on page 51
2.To remove the extended memory, first loosen the screw as shown and then lift the extended memory
cover upward.
3.Detach the DIMM cover from the main unit.
4.Press the latches on both sides of the socket and pull the memory module out from the machine.
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Removing the Modem Board
1.See “Removing the Battery Pack” on page 51
2.To remove the modem board from the machine, first release the screw from the modem cover.
3.Remove the two screws as shown here.
4.Lift the modem and turn it over carefully. Disconnect the modem cable from the modem then remove it
from the system.
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Removing the CD-RW Drive Module
1.See “Removing the Battery Pack” on page 51
2.Push the CD-RW latch forward, then slide the CD-RW drive out from the machine at the same time.
Disassembling the CD-RW Drive Module
1.See “Removing the Battery Pack” on page 51
2.See “Removing the CD-RW Drive Module” on page 54
3.Remove the four screws from both sides as shown here, then detach the bracket from the CD-RW drive.
4.Remove the two screws as shown, then detach the CD-RW bay transfer board from the CD-RW drive.
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Removing the Hard Disk Drive Module
1.See “Removing the Battery Pack” on page 51
2.See “Removing the CD-RW Drive Module” on page 54
3.Remove the four screws as shown here.
4.Pull the plastic tag out, then carefully remove the hard disk drive module from the machine.
Disassembling the Hard Disk Drive Module
1.See “Removing the Battery Pack” on page 51
2.See “Removing the CD-RW Drive Module” on page 54
3.See “Removing the Hard Disk Drive Module” on page 55
4.Remove the four screws as shown here, then slide the hard disk drive out from the bracket .
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Disassembling the LCD
To avoid the risk of LCD damage, we suggest you to place a protective film on the LCD surface before
disassembly.
Removing the Middle Cover
1.See “Removing the Battery Pack” on page 51
2.To remove the middle cover, push up the middle cover gently from the main unit.
3.Pull the middle cover up and turn the middle cover over carefully, disconnect the launch cable from the
launch board to remove the middle cover.
4.Remove the two screws as shown and then remove the launch board from the middle cover.
Removing the Keyboard
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
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TECHNICAL SERVICE MANUALPrestigio Signore 152
3.To remove the keyboard, first remove the three screws as shown here.
4.Lift the keyboard upward and then carefully place it on the upper case.
5.Disconnect the keyboard cable from the main board with a plastic flat screwdriver, then carefully remove
the keyboard from the main unit
Removing the LCD Module
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.Disconnect the inverter cable from the main board.
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TECHNICAL SERVICE MANUALPrestigio Signore 152
5.Remove the screw and disconnect the LCD coaxial cable from the main board.
6.Remove four screws in front and two screws on the rear side to remove the LCD from the main unit.
Removing LCD Bezel
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the LCD Module” on page 57
5.Remove five LCD plugs and then the five screws from the LCD bezel.
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TECHNICAL SERVICE MANUALPrestigio Signore 152
6.Snap off the LCD bezel carefully then remove the LCD bezel from the module.
Removing the Inverter/LED Board
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the LCD Module” on page 57
5.To remove the inverter board, remove the screw from the inverter.
6.Disconnect the power cable from the inverter.
7.Remove the inverter from the system.
Removing the LCD
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the LCD Module” on page 57
5.See “Removing the Inverter/LED Board” on page 59
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6.Remove six screws from both sides of the LCD.
7.Then remove the LCD from the LCD panel.
TECHNICAL SERVICE MANUALPrestigio Signore 152
Removing the Coaxial Cable
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the LCD Module” on page 57
5.See “Removing the Inverter/LED Board” on page 59
6.See “Removing the LCD” on page 59
7.Gently remove the ESD tape and disconnect the LCD coaxial cable from the LCD.
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Disassembling the Upper Case
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the LCD Module” on page 57
5.See “Removing the Keyboard Support Bracket” on page 63
6.See “Removing the DC Charger Plate” on page 63
7.See “Removing the RTC Battery” on page 63
8.See “Removing the CPU Fan Sink” on page 64
9.To remove the upper case, first remove the two screws from the front side, and then remove the fifteen
screws from the rear side of the main unit.
10. Remove the touch pad cable from the connector carefully, and then detach the upper case from the lower
case.
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Removing the Touch Pad
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the LCD Module” on page 57
5.See “Removing the Keyboard Support Bracket” on page 63
6.See “Removing the DC Charger Plate” on page 63
7.See “Removing the RTC Battery” on page 63
8.See “Disassembling the Upper Case” on page 61
9.Disconnect the touch pad cable from the main board and the touch pad board carefully.
TECHNICAL SERVICE MANUALPrestigio Signore 152
10. Release the latches as shown below and then snap off the touch pad frame together with the touch pad
button
11. Detach the scroll key and then remove the touch pad board from the upper case
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Disassembling the Lower Case
Removing the Keyboard Support Bracket
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.First remove the screw as shown here.
5.And then remove the keyboard support bracket out from the main unit carefully.
Removing the DC Charger Plate
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.Remove the two screws as shown here, and then detach the DC-DC charger plate from the main board.
Removing the RTC Battery
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the DC Charger Plate” on page 63
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6.Remove the RTC Battery from the main board gently.
Removing the DC-DC Board
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the DC Charger Plate” on page 63
6.Detach the DC-DC board from the main board carefully.
TECHNICAL SERVICE MANUALPrestigio Signore 152
Removing the CPU Fan Sink
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.Remove the four screws as shown.
6.Disconnect the CPU fan sink cable, and then remove the CPU fan sink from the main board.
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Removing the CPU (Part I)
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the CPU Fan Sink” on page 64
6.Unsecure the latch as shown here.
7. Push the latch outward by using A2 screwdriver carefully.
8.Pull the CPU out from the socket carefully.
Installing the CPU (Part I)
1.Push the latch outward by using A2 screwdriver as shown here.
2.And then secure it well.
Removing the CPU (Part II)
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the CPU Fan Sink” on page 64
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6.Release the latch, detach the CPU from its socket carefully and then put the latch back to its original
position.
Installing the CPU (Part II)
1.Release the latch and attach the CPU back to its socket. Please note that the triangle mark on the CPU
should align with the socket as shown below.
2.Secure the CPU well by putting the latch back to its original position.
Removing the Thermal Plate
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.“Removing the Keyboard Support Bracket” on page 63
5.See “Removing the DC Charger Plate” on page 63
6.See “Removing the CPU Fan Sink” on page 64
7.Remove the four screws as shown here and then remove the thermal plate from the main board gently.
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Removing the Floppy Disk Drive Module
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the DC Charger Plate” on page 63
6.See “Removing the LCD Module” on page 57
7.See “Disassembling the Upper Case” on page 61
8.To remove the floppy disk drive module, first remove the screw.
9.Disconnect the floppy disk drive cable from the main board and remove it from the main unit carefully.
Disassembling the Floppy Disk Drive Module
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the DC Charger Plate” on page 63
6.See “Removing the LCD Module” on page 57
7.See “Disassembling the Upper Case” on page 61
8.See “Removing the Floppy Disk Drive Module” on page 67
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9.To disassemble the floppy disk drive from the disk drive module, first remove the two screws as shown
here.
10. Detach the floppy disk from the floppy disk drive bracket and then tear off the floppy disk drive FPC cable
gently from the floppy disk drive.
Removing the Speakers
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the DC Charger Plate” on page 63
6.See “Removing the LCD Module” on page 57
7.See “Disassembling the Upper Case” on page 61
8.To remove the speakers, first disconnect the cable from the main board, and then remove the two screws
as shown.
9.Remove the speakers from the main board gently.
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Removing the Main Board
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the DC Charger Plate” on page 63
6.See “Removing the LCD Module” on page 57
7.See “Removing the CPU Fan Sink” on page 64
8.See “Disassembling the Upper Case” on page 61
9.See “Removing the Floppy Disk Drive Module” on page 67
10. See “Removing the Thermal Plate” on page 66
11. Disconnect the speaker cable from the main board. Remove the three screws as shown, then remove the
main board from the lower case gently.
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Removing the PCMCIA
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the DC Charger Plate” on page 63
6.See “Removing the LCD Module” on page 57
7.See “Removing the CPU Fan Sink” on page 64
8.See “Disassembling the Upper Case” on page 61
9.See “Removing the Floppy Disk Drive Module” on page 67
10. See “Removing the Thermal Plate” on page 66
11. See “Removing the Main Board” on page 69
12. To remove the PCMCIA slot, first remove the four screws as shown, and then remove the PCMCIA slot
from the main board carefully.
Removing the I/O Port bracket
1.See “Removing the Battery Pack” on page 51
2.See “Removing the Middle Cover” on page 56
3.See “Removing the Keyboard” on page 56
4.See “Removing the Keyboard Support Bracket” on page 63
5.See “Removing the DC Charger Plate” on page 63
6.See “Removing the LCD Module” on page 57
7.See “Removing the CPU Fan Sink” on page 64
8.See “Disassembling the Upper Case” on page 61
9.See “Removing the Floppy Disk Drive Module” on page 67
10. See “Removing the Thermal Plate” on page 66
11. See “Removing the Main Board” on page 69
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12. Remove the three screws and then the other six hex screws.
13. Detach the main board from the I/O port bracket gently.
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Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only our company’s products. Other brand’s products,
prototype cards, or modified options can give false errors and invalid system responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to re-create the failure by running the diagnostic.
3.Test or by repeating the same operation.
4.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not go on or
stay on.)
POST does not complete. No beep or error codes are
indicated.
POST detects an error and displayed messages on
screen.
The diagnostic test detected an error and displayed a
FRU code.
Other symptoms (i.e. LCD display problems or others).“Power-On Self-Test (POST) Error Message” on page
Symptoms cannot be re-created (intermittent problems). Use the customer-reported symptoms and go to “Power-
“Power System Check” on page 75.
“Power-On Self-Test (POST) Error Message” on page
80
“Undetermined Problems” on page 86
“Error Message List” on page 80
“System Diagnostic Diskette” on page 43
80
On Self-Test (POST) Error Message” on page 80
“Intermittent Problems” on page 86
“Undetermined Problems” on page 86
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device. See “System Diagnostic Diskette” on page 43 for details.
1.Boot from the diagnostics diskette and start the PQA program (See “System Diagnostic Diskette” on page
43).
2.Go to the diagnostic Diskette Drive in the test items.
in the test items.
3.Press
4.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.
If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
m
External CD/DVD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD/DVD-ROM. Make sure that the CD/DVDROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive
to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the PQA program (refer to “System Diagnostic Diskette” on
page 43.
2.Go to the diagnostic CD/DVD-ROM in the test items.
in the test items.
3.Press
4.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the main board. If the error still remains:
1.Reconnect the external diskette drive/CD/DVD-ROM module.
2.Replace the external diskette drive/CD/DVD-ROM module.
3.Replace the main board.
m
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the main board.
If the keyboard cable connection is correct, run the Keyboard Test. See “System Diagnostic Diskette” on page
43 for details.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
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The following auxiliary input devices are supported by this computer:
Numeric keypad
T
External keyboard
T
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the PQA program (please refer to “System Diagnostic
Diskette” on page 43.
2.Go to the diagnostic memory in the test items.
3.Press
in the test items.
m
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
“Check the Power Adapter” on page 75
T
“Check the Battery Pack” on page 76
T
Check the Power Adapter
Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power
adapter cable. See the following figure
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
1.If the voltage is not correct, replace the power adapter.
2.If the voltage is within the range, do the following:
Replace the main board.
T
If the problem is not corrected, see “Undetermined Problems” on page 86.
T
If the voltage is not correct, go to the next step.
T
NOTE: An audible noise from the power adapter does not always indicate a defect.
3.If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.If the operational charge does not work, see “Check the Battery Pack” on page 76.
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Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure.
7
6
5
4
3
2
1
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the touchpad cables.
2.Replace the touchpad.
3.Replace the main board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Phoenix BIOS Error Code Messages
The following are the list of messages that Phoenix BIOS can display. Most of them occur during POST. Some
of them display information about a hardware device, e.g., and the amount of memory installed. Others may
indicate a problem with a device, such as the way it has been configured. The following lists the explanation of
the messages and remedies for reported problems.
NOTE: If your system displays one of the messages marked below with an asterisk (*), write down the
message and contact your dealer. If your system change after you make changes in the Setup menus,
reset the computer, enter Setup and install Setup defaults or correct the error.
Error CodesError Messages
0200Failure Fixed Disk
Fixed disk is not working or not configured properly. Check to see if fixed disk is
attached properly. Run Setup. Find out if the fixed-disk type is correctly identified.
0210Stuck key
Stuck key on keyboard
0211Keyboard Error
Keyboard is not working
0212*Keyboard Controller Failed
Keyboard controller failed test. May require replacing keyboard controller.
0213Keyboard Locked - Unlock Key Switch
Unlock the system to proceed
0220Monitor type does not match CMOS - Run Setup
Monitor type not correctly identified on Setup
*0230Shadow RAM failed at offset: nnnn
Shadow RAM failed at offset nnnn of in the 64k block at which the error was detected.
*0231System RAM failed at offset: nnnn
System RAM failed at offset nnnn of in the 64k block at which the error was detected.
*0232Extended RAM failed at offset: nnnn
Extended memory not working or not configured properly at offset nnnn.
0250System batt ery is dead - Replace and run setup
The CMOs clock battery indicator shows the battery is dead. Replace the battery and
run Setup to reconfigure the system.
0251System CMOS checksum bd - Default configuration used
System CMOS has been corrupted or modified incorrectly, perhaps by an application
program that changes data stored in CMOS. The BIOS default installed Default Setup
Values. If you do not want these values, enter Set up and enter your own values. If the
error persists, check the system battery or contact your dealer.
*0260System Time Error
The timer test failed. Requires repair of system board
*0270Real Time Clock Error
Real-Time Clock fail BIOS hardware test. May require board repair.
0271Check date and time settings
BIOS found date or time out of range and reset the Real-Time Clock. May require
setting legal date (1991 - 2099)
0280Previous Boot Incomplete - Default Configuration used
Previous POST did not complete successfully. POST loads default values and offers to
run Setup. If the failure was caused by incorrect values and they are not corrected, the
next boot will likely fail. On systems with control of wait states, improper Setup settings
can also terminate POST and cause this error on the next boot. Run Set up and verify
that the wait state configuration is correct. This error is cleared the next time the system
is booted.
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Error CodesError Messages
0281Memory Size found by POST differed from CMOS
Memory size found by POST differed from CMOS
02B0Diskette Drive Error
02B1Diskette Drive B Error
02B2Incorrect Drive A type - run Setup
Type of floppy drive A: Not correct
02B3Incorrect Drive B Type - run Setup
Type of floppy Drive A: not correctly identified in Setup.
02B3Incorrect Drive B Type - run Setup
Type of floppy drive B: not correctly identified in Setup.
02D0System cache error - Cache disabled
RAM cache failed and BIOS disabled the cache. On older boards, check the cache
jumpers. You may have to replace the cache. See your dealer. A disabled cache slows
system performance considerably.
02F0CPU ID:
CPU socket number for Multi-Purpose error.
*02F4EISA CMOS not writable
Server BIOS 2 test error: C annot write to EISA CMOS.
*02F5DMA Test Failed
Server BIOS 2 test error: Cannot write to extended DMA (Direct Memory Access)
registers.
*02F6Software NMI Failed
Server BIOS 2 test error: Cannot generate software NMI
(Non- Maskable Interrupt)
*02F7Fail-Safe Timer NMI Failed
Server BIOS 2 test error: Fail-Safe timer takes too long.
Device Address Conflict
Address conflict for specified device
Allocation Error for: device
Run ISA or EISA Configuration Utility to resolve resource conflict for the specified
device.
CD ROM Drive
CD ROM Drive identified
Entering Setup
Starting Setup program
*Failing Bits: nnnn
The hex number nnnn is a map of the bits at the RAM address which failed the memory
test. Each one (1) in the map indicates a failed bit. See errors 230, 231, or 232 above
for offset of the failure in System, Extended, os Shadow memory.
Fixed Disk n
Fixed disk n (0-3) identified.
Invalid System Configuration Data
Problem with NVRAM (CMOS) data.
I/O device IRQ Conflict
I/O device IRQ conflict error
PS/2 Mouse Boots Summary Screen
PS/2 Mouse installed
nnnn KB Extended RAM Passed
Where nnnn is the amount of RAM in kilobytes successfully tested.
TECHNICAL SERVICE MANUALPrestigio Signore 152
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Error CodesError Messages
nnnn Cache SRAM Passed
Where nnnn is the amount of shadow RAM in kilobytes successfully tested.
nnnn KB Shadow RAM Passed
Where nnnn is the amount of shadow RAM in shadow in kilobytes successfully tested.
nnnn KB system RAM Passed
Where nnnn is the amount of shadow RAM in kilobytes successfully test ed.
One or more I20 Block Storage Devices wer e excluded from the S etup Boot Menu.
There was not enough room in the IPL table to display all installed I
devices.
Operating System Not Found
Operating system cannot be located on either drive A.: or drive C: Enter Setup and see
if fixed disk and drive A are properly identified.
*Parity check 1 nnnn
Parity error found in the system bus. BIOS attempts to locate the address and its
display. Parity is a method for checking errors in binary data. A parity error indicates
that some data has been corrupted.
Parity check 2 nnnn
Parity error found in the I/O bus. BIOS attempts to locate the address and display it on
the screen. If it cannot located the address, it displays????.
Press <F1> to resume, <F2> to Setup, for previous
Displayed after any recoverable error message. Press <F1> to start the boot process or
<F2> to Enter Setup and change the settings. Press <F3> to display the previous
screen (usually an initialization error of an Option ROM, i.e., an add-on card). Write
down and follow the information shown on the screen.
Press <F2> to enter Setup
Optional message displayed during POST. Can be turned off in Setup.
PS/2 Mouse
PS/2 mouse identified
Run the I2O Configuration Utility
One or more unclaimed block storage devices have the Configuration Request bit set in
the LCT. Run an I2O Configuration Utility. (e.g. the SAC Utility)
System BIOS Shadowed
System BIOS copied to shadow RAM
UMB upper limit segment address: nnnn
Displays the address nnnn of the upper limit of Upper Memory Blocks, Indicating
released segments of the BIOS which can be reclaimed by a virtual memory manager.
Video BIOS Shadowed
Video BIOS successfully copied to shadow RAM
O bloc storage
2
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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 86.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Index of Error Messages
Error Message List
Error MessagesFRU/Action in Sequence
Failure Fixed DiskReconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
Main Board
Stuck Keysee “Keyboard or Auxiliary Input Device Check” on page 74.
Keyboard errorsee “Keyboard or Auxiliary Input Device Check” on page 74.
Keyboard Controller Failedsee “Keyboard or Auxiliary Input Device Check” on page 74.
Operating system not foundEnter Setup and see if fixed disk and drive A: are properly
Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
Main Board
Run “Load Default Settings” in BIOS Setup Utility.
DIMM
Main Board
Setup Utility
See “External Diskette Drive Check” on page 74.
Setup Utility
See “External Diskette Drive Check” on page 74.
Main Board
Main Board
Main Board
RTC battery
Main Board
RTC battery
Main Board
BIOS ROM
Main Board
Main Board
RTC battery
Main Board
identified.
Diskette drive
Hard disk drive
Main Board
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Index of Symptom-to-FRU Error Message
Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD
is blank.
No beep, power-on indicator turns on and LCD
is blank.
No beep, power-on indicator turns on and LCD
is blank. But you can see POST on an external
CRT.
No beep, power-on indicator turns on and a
blinking cursor shown on LCD during POST.
No beep during POST but system runs
correctly.
Power source (battery pack and power adapter). See “Power
System Check” on page 75.
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
Main Board.
Power source (battery pack and power adapter). See “Power
System Check” on page 75.
Reconnect the LCD connector
Hard disk drive
LCD inverter ID
LCD cable
LCD Inverter
LCD
Main Board
Reconnect the LCD connectors.
LCD inverter ID
LCD cable
LCD inverter
LCD
Main Board
Ensure every connector is connected tightly and correctly.
Main Board
Speaker
Main Board
TECHNICAL SERVICE MANUALPrestigio Signore 152
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesn't work).
LCD inverter ID
LCD cable
LCD inverter
LCD
Main Board
Reconnect the LCD connector
LCD inverter ID
LCD cable
LCD inverter
LCD
Main Board
LCD inverter ID
LCD inverter
LCD cable
LCD
Main Board
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Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but
system runs correctly
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
The system doesn’t power-on.Power source (battery pack and power adapter). See “Power
The system doesn’t power-off.Power source (battery pack and power adapter). See “Power
Battery can’t be chargedSee “Check the Battery Pack” on page 76.
Reconnect the inverter board
Inverter board
Main Board
System Check” on page 75.
Battery pack
Power adapter
Hard drive & battery connection board
Main Board
System Check” on page 75.
Battery pack
Power adapter
Hard drive & battery connection board
Main Board
System Check” on page 75.
Hold and press the power switch for more than 4 seconds.
Main Board
Battery pack
Main Board
PCMCIA/Smart Card-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA/Smart Card slot assembly
Main Board
System cannot detect the Smart CardSmart Card
PCMCIA/Smart Card slot assembly
Main Board
PCMCIA/Smart Card slot pin is damaged.PCMCIA/Smart Card slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
Enter BIOS Setup Utility to execute “Load Default Settings, then
reboot system.
DIMM
Main Board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no
sound.
Audio driver
Speaker
Main Board
Speaker
Main Board
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Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernationKeyboard (if control is from the keyboard)
Hard disk drive
Main Board
The system doesn't enter hibernation mode
and four short beeps every minute.
The system doesn’t enter standby mode after
closing the LCD
The system doesn't resume from hibernation
mode.
The system doesn't resume from standby
mode after opening the LCD.
Battery fuel gauge in Windows doesn’t go
higher than 90%.
System hangs intermittently.See “Thermal & Fan Utility” on page 42.
See “Hibernation Mode” on page 23.
Press Fn+m and see if the computer enters hibernation mode.
Touchpad
Keyboard
Hard disk connection board
Hard disk drive
Main Board
See “Standby Mode” on page 23.
LCD cover switch
Main Board
See “Hibernation Mode” on page 23.
Hard disk connection board
Hard disk drive
Main Board
See “Standby Mode” on page 23.
LCD cover switch
Main Board
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
Main Board
Reconnect hard disk/CD-ROM drives.
Hard disk connection board
Main Board
TECHNICAL SERVICE MANUALPrestigio Signore 152
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.
USB does not work correctlySee “System Diagnostic Diskette” on page 43
Print problems.Ensure the “Parallel Port” in the “Onboard Devices Configuration”
Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
n
Press Fn+
See “System Diagnostic Diskette” on page 43.
Main Board
Main Board
of BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
Main Board
, LCD/CRT/Both display switching
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Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
Serial or parallel port device problems.Ensure the “Serial Port” in the Devices Configuration” of BIOS
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Touchpad does not work.Reconnect touchpad cable.
Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.modem board
Setup Utility is set to Enabled.
Device driver
Device cable
Device
Main Board
Keyboard
Main Board
Touchpad board
Main Board
Main Board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 86.
LAN-Related Symptoms
Symptom / ErrorAction in Sequence
Internal LAN does not work correctly.LAN board
Main Board
Wireless LAN-Related Symptoms
Symptom / ErrorAction in Sequence
Internal wireless LAN does not work correctly.right or left antenna kits
wireless LAN board
Main Board
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the main board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 75):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
Other companies’ devices
T
Printer, mouse, and other external devices
T
Battery pack
T
Hard disk drive
T
DIMM
T
CD-ROM/Floppy diskette drive Module
T
PC Cards
T
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
Main Board
T
LCD assembly
T
86
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TECHNICAL SERVICE MANUALPrestigio Signore 152
Index of PQA Diagnostic Error Code, Message
Error CodeMessageAction in Sequence
16XXXBackup battery errorBackup battery
01XXXCPU or main board errorReload BIOS default setting.