Page 1
WARNING
If the information in this manual is not followed exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
FOR YOUR SAFETY
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency or the gas
s u p p l i e r .
Revised 1/26/05
2004-3 Prestige User’s Manual
Page 2
Table of Contents
PRODUCT & SAFETY INFORMATION Page 1
Service and Maintenance
PRESTIGE Operation
Boiler & System Water
SECTION I - Combustion Air - Prevention of Contamination Page 2
Potential Contaminating Products
Areas likely to find these Products
SECTION II - Maintenance Schedule Page 3
Service Technician
Owner Maintenance
SECTION III - Maintenance Procedures Page 4
Daily Maintenance
Monthly Maintenance
6-Month Maintenance
SECTION IV - Operations Instructions Page 7
SECTION V - Boiler Control Display Page 8
Replacement parts Page 11
The following terms are used throughout this manual to bring attention to the presence of potential hazards or
to important information concerning the product.
NOTICEWARNING
Indicates a potentially hazardous situation,
which if ignored, can result in death, serious
injury or substantial property damage.
Indicates special instructions on installation,
operation or maintenance, which are important to
equipment but not related to personal injury hazards.
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Page 3
Product & Safety Information
PRODUCT & SAFETY INFORMATION
WARNING
HOMEOWNER: The PRESTIGE installation manual is
for use only by a qualified heating installer / service
technician. Refer to this User’s Information Manual
for your reference. Failure to comply could result in
severe personal injury, death or substantial property
damage.
NOTICE
TECHNICIAN: When calling or writing about the
PRESTIGE, please have the boiler model and serial
number available.
STOP! READ BEFORE SERVICING
PRESTIGE Operation
• Do not block flow of combustion air to the PRESTIGE. If the combustion air blockage is easily
accessible and removable, then remove it. If blockage is not obvious or cannot be removed, have the
unit and system checked by a qualified service technician.
• Do not allow contaminated air to enter the unit’s
combustion air inlet. See page 2 for details.
• The PRESTIGE is equipped with a low water cutoff
device. The boiler and system piping must be filled
and pressurized to 15 psig prior to startup. The unit
will shut down if the pressure falls below 10 psig.
• Should overheating occur or the gas supply fail to
shut off, DO NOT turn OFF or disconnect the electrical supply to the pump. Instead, shut off the gas
supply at a location external to the appliance.
• Do not use this unit if any part has been under water.
Immediately call a qualified service technician to
inspect the boiler and to replace any part of the control system and any gas control, which has been
under water.
WARNING
Failure to adhere to the guidelines on this page can
result in severe personal injury, death or substantial
property damage.
Service and Maintenance
• To avoid electric shock, disconnect electrical supply
before performing service or maintenance.
• Allow the unit to cool down prior to servicing to avoid
severe burns.
• The PRESTIGE must be maintained as outlined in
this manual and have at least annual service performed by a qualified service technician to ensure
unit / system reliability.
Boiler & System Water
• Have the boiler and system water chemistry
checked at least annually by a qualified service technician.
• Do not use petroleum-based cleaning or sealing
compounds in the boiler or system. Gaskets and
seals in the system may be damaged. This can
result in substantial property damage.
• Do not use any product not specifically designed for
boiler / hydronic heating systems. Serious damage
to the unit, piping system, personnel and / or property may result.
• Continual fresh makeup water will reduce the life of
the PRESTIGE. Addition of oxygen can cause internal corrosion in the system components. All leaks in
the piping system must be repaired at once to prevent makeup water.
• Do not add cold water to a hot unit. Thermal shock
can cause premature failure to the boiler heat
exchanger.
1
Page 4
Combustion Air - Prevention of Contamination
SECTION I - COMBUSTION AIR - PREVENTION OF
CONTAMINATION
WARNING
If the PRESTIGE combustion air inlet is located in
any area likely to cause or contain contamination, or
if products, which would contaminate the air cannot
be removed, the combustion air must be re-piped
and terminated to another location. Contaminated
combustion air will damage the unit and its burner
system, resulting in possible severe personal injury,
death or substantial property damage.
WARNING
Do not operate a PRESTIGE unit if its combustion air
inlet or the unit is located in or near a laundry room
or pool facility. These areas will always contain hazardous contaminates.
Pool and laundry products and common household
and hobby products often contain fluorine or chlorine compounds. When these chemicals pass
through the burner and vent system, they can form
strong acids. These acids can create corrosion of
the heat exchanger, burner components and vent
system, causing serious damage and presenting a
possible threat of flue gas spillage or water leakage
into the surrounding area.
Please read the following information. If contaminating chemicals will be present near the location of
the combustion air inlet, the installer should pipe the
combustion air inlet to another location per the
PRESTIGE installation manual.
Potential Contaminating Products
- Spray cans containing chloro/fluorocarbons
- Permanent Wave Solutions
- Chlorinated wax
- Chlorine - based swimming pool chemicals and
spa cleaners
- Calcium Chloride used for thawing ice
- Sodium Chloride used for water softening
- Refrigerant leaks
- Paint or varnish removers
- Hydrochloric acid / muriatic acid
- Cements and glues
- Antistatic fabric softeners used in clothes dryers
- Chlorine-type bleaches, detergents, and cleaning solvents found in household laundry rooms
- Adhesives used to fasten building products and
other similar products
Areas likely to find these products
- Dry cleaning / laundry areas and establishments
- Beauty salons
- Metal fabrication shops
- Swimming pools and health spas
- Refrigeration Repair shops
- Photo processing plants
- Auto body shops
- Plastic manufacturing plants
- Furniture refinishing areas and establishments
- New building construction
- Remodeling areas
- Garages with workshops
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Page 5
Maintenance Schedule
SECTION II - Maintenance Schedule
Service Technician
At least on an annual basis the following maintenance
should be performed by a qualified service technician:
General
- Attend to any reported problems.
- Inspect the interior of the boiler jacket area; clean
and vacuum if necessary.
- Clean the condensate trap and fill with fresh water.
- Check for leaks: water, gas, flue and condensate.
- Verify flue vent piping and air inlet piping are in good
condition and sealed tight.
- Check boiler water pressure, piping and expansion
tank.
- Check control settings.
- Check ignition electrode (sand off any white oxide;
clean and reposition).
Owner Maintenance
Periodically:
- Check the area around the unit.
- Check and remove any blockage from the combustion air inlet and ventilation openings.
- Check the temperature/pressure gauge.
Monthly:
- Check vent piping.
- Check combustion air inlet piping.
- Check the pressure relief valve.
- Check the condensate drain system.
Every 6 months:
- Check boiler piping and gas supply piping for corrosion or potential signs of leakage.
- Operate the pressure relief valve.
- Check ignition wiring and ground wiring.
- Check all control wiring and connections.
- Check burner flame pattern (stable and uniform) and
flame.
Additional items if combustion or performance is
poor:
- Clean heat exchanger and flue ways.
- Remove burner assembly and clean burner head
using compressed air only.
Once the maintenance items are completed, review the
service with the owner.
WARNING
Follow the maintenance procedures given
throughout this manual. Failure to perform the
service and maintenance or follow the directions
in this manual could result in damage to the
PRESTIGE or in system components, resulting
in severe personal injury, death or substantial
property damage.
3
Page 6
Maintenance Procedures
SECTION III - MAINTENANCE PROCEDURES
WARNING
The PRESTIGE must be inspected and serviced
annually, preferably at the start of the heating season, by a qualified service technician. In addition,
the maintenance and care of the boiler as outlined
on page 3 and further explained on pages 4 through
6 must be performed to assure maximum efficiency
and reliability of the unit. Failure to service and
maintain the PRESTIGE and the system components
could result in equipment failure, causing possible
severe personal injury, death or substantial property
damage.
NOTICE
The following information provides detailed instruction for completing the maintenance items outlined
in the maintenance schedule on page 3. In addition
to this maintenance, the PRESTIGE should be serviced at the beginning of the heating season by a
qualified service technician.
1. Combustible / flammable materials - Do not
store combustible materials, gasoline or other
flammable vapors or liquids near the unit.
Remove immediately if found.
2. Air contaminates - Products containing chlorine
or fluorine, if allowed to contaminate the combustion air, will cause acidic condensate within
the unit. This will cause significant damage to
the unit. Read the list of potential materials listed on page 2 of this manual. If any of these
products are in the room from which the unit
takes its combustion air, they must be removed
immediately or the combustion air intake must
be relocated to another area.
Check Combustion Air Inlets
1. Verify that ventilation air openings to the
mechanical room are open and unobstructed.
2. Verify that the unit’s vent termination and combustion air intake are clean and free of obstructions. Remove any debris on the air intake or
flue exhaust openings. If removing the debris
does not allow the unit to operate correctly, contact your qualified service technician to inspect
the unit and the vent / combustion air system.
Daily Maintenance
Check the surrounding area
WARNING
To prevent potential of severe personal injury, death
or substantial property damage, eliminate all the
materials listed on page 2 from the area surrounding
the unit and from the vicinity of the combustion air
inlet. If contaminates are found:
Remove products immediately from the area. If they
have been there for an extended period, call a qualified service technician to inspect the unit for possible damage from acid corrosion.
If products cannot be removed, immediately call a
qualified service technician to re-pipe the combustion air inlet piping and locate the combustion air
intake away from the contaminated areas.
Check Temperature display and Pressure Gauge
1. Ensure the pressure reading on the pressure
gauge does not exceed 25 psig. Higher pressure readings may indicate a problem with the
expansion tank.
2. Ensure the temperature on the display panel
does not exceed 194ºF. Higher temperature
readings may indicate a problem with the operating thermostat controls.
3. Contact a qualified service technician if problem persists.
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Maintenance Procedures
Monthly Maintenance
Check Vent Piping
1. Visually inspect the flue gas vent piping for any
signs of blockage, leakage or deterioration of
the piping. Notify a qualified service technician
immediately if any problems are found.
WARNING
Failure to inspect the venting system as noted and
have it repaired by a qualified service technician can
result in the vent system failure, causing severe personal injury or death.
Check Combustion Air inlet Piping
1. Visually inspect the combustion air inlet piping for
any signs of blockage. Inspect the entire length
of the combustion air inlet piping to ensure piping
is intact and all joints are properly sealed.
WARNING
Under some circumstances the PRESTIGE may not
produce enough condensate to keep the condensate
trap full of liquid. If the trap is not full, small
amounts of flue gases can be emitted into the surrounding area through the condensate drain line or
tee.
3. Ensure the condensate drain line is not blocked
by pouring water through the plug port on the
condensate drain assembly. The water should
flow out of the end of the drain line. If water
does not appear at the end of the drain line, contact a qualified service technician to inspect and
clean the condensate line.
4. To fill the condensate drain assembly, if necessary, remove the plug from the condensate
assembly. Slowly pour water into the trap
assembly until water appears at the end of the
drain line. Stop filling and replace plug.
Check Automatic Air Vents (If Used)
2. Notify a qualified service technician if any problems are found.
Check Pressure Relief Valve
1. Visually inspect the primary pressure relief valve
and the relief valve discharge pipe for signs of
weeping or leakage.
2. If the pressure relief valve often weeps, the
expansion tank may not be operating properly.
Immediately contact a qualified service technician to inspect the unit and system.
Check Vent Condensate Drain System
1. While the unit is running, check the discharge
end of the condensate drain tubing. Ensure no
flue gas is leaking from the condensate drain
tubing or tee connection by holding your fingers
near the opening.
2. If you notice flue gas leaking from the opening,
this indicates a dry condensate drain trap. Fill
the condensate trap assembly. Contact a qualified service technician to inspect the unit and
condensate line and refill the condensate trap if
problem persists regularly.
1. Remove the cap “A” from any automatic air vent
in the system and check operation by depressing
valve “B” slightly with the tip of a screwdriver. See
Fig. 1.
2. If the air vent valve appears to be working freely
and not leaking, replace cap “A”, screwing it on
fully.
3. Loosen cap “A” one full turn to allow vent to
operate properly.
4. Have the air vent replaced by a qualified service
technician if it does not operate correctly.
Fig. 1: Automatic Air Vent
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Page 8
Maintenance Procedures
6-Month Maintenance
Check water and gas piping
1. Remove the boiler front jacket panel and perform a
gas leak inspection per steps 1 through 6 of the
Operating Instructions on page 7. If gas odor or
leak is detected, immediately shut down the unit
following procedures on page 7. Call a qualified
service technician.
2. Visually inspect for leaks around the internal boiler
water connections and around the heat exchanger.
Visually inspect the external system piping, circulators, and system components and fittings.
Immediately call a qualified service technician to
repair any leaks.
WARNING
Have leaks fixed at once by a qualified service technician. Failure to comply could result in severe personal injury, death or substantial property damage.
2. Read the temperature display and pressure
gauge to ensure the system is pressurized. Lift
the relief valve top lever slightly, allowing water to
relieve through the valve and discharge piping.
3. If water flows freely, release the lever and allow
the valve to seat. Watch the end of the relief
valve discharge pipe to ensure that the valve
does not weep after the line has had time to
drain. If the valve weeps, lift the lever again to
attempt to clean the valve seat. If the valve
does not properly seat and continues to weep
afterwards, contact a qualified service technician to inspect the valve and system.
4. If the water does not flow from the valve when
you lift the lever completely, the valve or discharge line may be blocked. Immediately shut
the unit down per the instructions on page 7.
Call a qualified service technician to inspect the
valve and system.
Operate Pressure Relief Valve
1. Before proceeding, verify that the relief valve
outlet has been piped to a safe place of discharge, avoiding any possibility of scalding from
hot water.
WARNING
To avoid water damage or scalding due to valve
operation, a discharge line must be connected to the
relief valve outlet and directed to a safe place of disposal. This discharge line must be installed by a
qualified service technician or heating / plumbing
installer in accordance with the PRESTIGE installation manual. The discharge line must be terminated
so as to eliminate possibility of severe burns or
property damage should the valve discharges.
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Operating Instructions
SECTION IV - OPERATING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
A
. This appliance does not have a pilot. It is
equipped with an ignition device which automatically lights the burner. DO NOT try to light the
burner by hand.
B. BEFORE OPERATING, smell all around the
appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air and
will settle on the floor.
If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use
any phone in your building
• Immediately call your gas supplier from a
n e i g h b o r ’ s p h o n e . F o l l o w t h e g a s s u p p l i e r ’ s
i n s t r u c t i o n s .
OPERATING INSTRUCTIONS
1. STOP! Read the safety information above on
this label. This appliance is equipped with an
ignition device which automatically lights the
burner. DO NOT try to light the burner by hand,
2. Set room thermostat(s) to lowest setting. Turn the
external manual gas valve handle clockwise
“CLOSE” (valve handle shall be per-
pendicular to gas piping)
3. Turn the service switch on the PRESTIGE control panel OFF.
4. Remove the front jacket panel on the unit.
5. Turn the external manual gas valve handle counter clockwise to “OPEN” gas supply
(valve handle shall be parallel to gas piping).
6. Wait five (5) minutes to clear out any gas. If you
then smell gas in the jacket enclosure or around
the unit, STOP! Follow “B” in the safety information above. If you don’t smell gas, go to the
next step.
• If you cannot reach your gas supplier, call the
fire department.
C. Use only your hand to turn the external manual gas
valve. Never use tools. If the valve will not turn by
hand, don’t try to repair it; call a qualified service
technician. Force or attempted repair may result in
a fire or explosion.
D. Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
7. Turn the service switch on the PRESTIGE control panel “ON”.
8. Set room thermostat(s) to desired setting(s).
9. The PRESTIGE control panel display will show
a sequence of numbers (0,1,2,3,4,etc.) as the left
digit. Sequence digit 3 or 4 indicates the boiler is
firing. Sequence digit 0 means there is no call for
heat (all external thermostats are satisfied)
10. If the unit will not operate with a call for heat and the
system piping is not hot, follow the
i n s t r u c t i o n s
“ To Turn Off Gas to Appliance”, below an d call
your service technician or gas supplier.
11. Replace the front jacket panel. Make sure the panel is
seated firmly in place and all mounting screws are
t i g h t e n .
TO TURN OFF GAS TO APPLIANCE
1. Set the room thermostat to lowest setting.
2. Turn the service switch on the PRESTIGE control panel to “OFF”
3. Turn the external manual gas valve handle clockwise to “CLOSE”.
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Page 10
Boiler Control Display
BOILER CONTROL DISPLAY
Standby Mode
After the boiler is turned on, the control panel will display
STANDBY mode as shown in the figure above.
This is the standard mode for the PRESTIGE. The control automatically returns to this mode after 20 minutes if
no keys have been pressed on the display.
The first character shows (on left side of display) the current status of the boiler depending on the condition of
both the boiler and the burner. The last 3 characters indicate the start temperature.
If the burner is blocked due to a “soft” lockout, the display alternates between a 9 followed by the boiler outlet
temperature and a “b” with a two digit error code.
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Page 11
Boiler Control Display
SETTING THE BOILER PARAMETERS
Parameter mode
To access PARAMETER mode when the system is in
STANDBY mode, press the MODE button once.
To scroll through the list of parameters, simply press the
“STEP” button. To modify a parameter value, use the +
or - keys. Then press “STORE” to save the value you
just changed. The display flashes once to confirm the
data has been saved.
To activate the parameters you changed, press MODE
once more (which bring s you into INF ORMAT I O N
mode). However, if you do not press a key, the system
returns to STANDBY mode after 20 minutes and automatically enables the changes.
ACCESSING BOILER INFORMATION
Information mode
To switch from STANDBY mode to Information mode,
press MODE twice.
Press STEP until the system displays the information
you need. The point located behind the first position
flashes to indicate that the boiler is in INFO mode.
Note 1: This parameter is factory set to 140ºF. It is
important to note the control adds 46ºF to this setting,
therefore the actual domestic hot water setting is 140ºF
+46ºF = 186ºF.
Note 2: This parameter should not be changed from the
factory setting. The performance of the DHW will be
affected and can become unreliable.
Note 3: This parameter should not be changed from the
factory setting. The performance of the CH
(Central/Space Heating) will be affected and can
become unreliable.
If STEP is pressed after parameter 9, the display
will show
9
A-32
.
Page 12
Boiler Control Display
Error (Hard Lockout) Mode
If a system fault occurs while the boiler is running,
the system goes into lockout and the display starts
to flash with the first digit as an E and the next two
digits give the code for this fault.
For a detailed description of the error codes, reference the PRESTIGE Trouble Shooting Guide.
WARNING
During a hard lockout or low water c o n d ition the boiler will not re - s t a rt without servi c e . If the heati ng system is left un attended
in cold weather a p p ropriate safeguards or
alarms should be installed to prevent pro pe rty damage.
Boiler Freeze Protection Feature
The boiler control has an freeze protection feature
built in. This feature monitors the boiler temperature and responds as follows when no call for heat
is present.
- 45ºF Boiler circulator is ON
- 37ºF Boiler circulator is ON and burner
operates at low fire.
- 50º Burner OFF and boiler circulator operates for approximately 10 minutes.
CAUTION
The boiler freeze protection feature is disabled during a Hard Lockout.
10
Page 13
Replacement Parts
Fig. 2: Prestige Jacket Components
Item Part No. Description
1 PSCS01 Display/Control Panel
2 PSCS02 Display Back Panel
3 PSJKT01B Connection Flange Panel
4 PSJKT02B Base Panel
5 PSJKT01F Front Jacket Panel
6 PSJKT01R Rear Jacket Panel
7 PSJKT01S Side Jacket Panel (Left and Right)
8 PSJKT01T Top Jacket Panel - Front
9 PSJKT02T Top Jacket Panel - Rear
10 PSJKT03 Control Cover Panel
11 PSRKIT21 Wall Mounting Bracket with Hardware
11
Page 14
Replacement Parts
Fig. 3: Prestige Internal Components
Item Part No. Description
1 PSRKIT01 Heat Exchanger Body
2 PSRKIT02 Vent Outlet Adapter
3 PSRKIT03 Combustion Air Inlet Adapter
4 PSRKIT04 NTC Sensor (NTC1, NTC2 and NTC5)
5 PGRKIT20 LWCO Pressure Device
6 PSRKIT05 Condensate Drain Assembly
7 PSRKIT06 Boiler Piping - Return Assembly
8 PSRKIT07 Boiler Piping - Supply Short Assembly
9 PSRKIT08 Boiler Piping - Supply Long Assembly
10 HMVCIR02 Circulator
11 -- Pressure Gauge Fitting
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Page 15
Replacement Parts
Fig. 4: Prestige Burner Components
Item Part No. Description
1 PSRKIT09 Combustion Chamber Insulation
2
3 PSRKIT12 Burner Plate
4 PSRKIT13 Blower with Gasket
5 PGRKIT01 Gas Valve
6 -- Venturi -001
7 PSRKIT14 Ignition Cable
8 PSRKIT15 Igniter with Gasket
9 PSRKIT16 Sight Glass Assembly (Glass, Gasket and Bracket)
10 -- Propane Orifice 0.204" (#52) - Not Shown
11 -- Burner Plate Gasket - Not Shown
1 2 PGRKIT15 Gas Valve Rectifier Plug - Not Shown
PSRKIT10 Burner Head with Gasket - Natural
PSRKIT11 Burner Head with Gasket - Propane
13
Page 16
Replacement Parts
Fig. 5: Prestige Electronic Components
Item Part No. Description
1 PSRKIT18 Prestige Control Module
2 PSRKIT19 Transformer with Surge Protection
3 PSRKIT20 Prestige Control Module Display
4 PSRKIT17 Pressure Gauge - Not shown
14
Page 17
Additional quality water heating equipment available from Triangle Tube/Phase III
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Freeway Center - 1 Triangle Lane
Blackwood, NJ 08012
Tel: (856) 228 8881 - Fax: (856) 228 3584
E-mail: Sales@triangletube.com
Member of
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