Premier DELUXE PLUS, PREMIER 25, ULTRA 5, RO-TFM-4SV, RO-TFM-5SV Installation, Operation And Maintenance Manual

INSTALLATION, OPERATION AND MAINTENANCE MANUAL

Please read carefully before proceeding with installation. Your failure to follow any attached instructions

or operating parameters may lead to the product’s failure.

Save manual for future reference

Warning

MODELS

DELUXE PLUS

PREMIER 25

ULTRA 5

System tested and certied by NSF International against NSF/
ANSI Standard 58 for the reduction of the claims specied on the
performance data sheet.

EPA / ETV Test veried performance.
Physical removal of microbial

contamination agents in drinking water.

RO-TFM-4SV

RO-TFM-5SV

PUR-TEK

Refer to enclosed warranty for operating parameters to ensure proper use with your water supply.

Watts Premier, Inc. 8716 W Ludlow Drive Suite #1 Peoria, AZ 85381
Phone: [phone] www.premierH2o.com Fax: [phone]

P/N 199348

Page 1

Manual Edition: 09/13/10

This page has been left blank intentionally.

Page 2

Thank you for your purchase of a state of the art Watts Premier Reverse Osmosis (RO) water treatment system. Water
quality concerns are becoming more of a focus for the public. You may have heard about contaminants in the drinking water,
such as Arsenic, Chromium, Cryptosporidium or Giardia. There may also be some local water issues such as high levels of
Lead and Copper. This Watts Premier water treatment system has been designed and tested to provide you with high quality
drinking water for years to come. The following is a brief overview of the system.

Your Reverse Osmosis System:

Osmosis is the process of water passing through a semi permeable membrane in order to balance the concentration of
contaminants on each side of the membrane. A semi permeable membrane is a barrier that will pass some particles like clean
drinking water, but not other particles like arsenic and lead.

Reverse osmosis uses a semi permeable membrane; however, by applying pressure across the membrane, it concentrates
contaminants (like a strainer) on one side of the membrane, producing crystal clear water on the other. This is why RO
systems produce both clean drinking water and waste water that is ushed from the system. This reverse osmosis system also
utilizes carbon block ltration technology, and can therefore provide a higher quality drinking water than carbon ltration
systems alone.

Your system is a four or ve stage RO which is based upon separate treatment segments within the one complete water
ltration system. These stages are as follows:

Stage 1 – Sediment lter, recommended change 6 months.

The rst stage of your RO system is a ve micron sediment lter that traps sediment and other particulate matter
like dirt, silt and rust which affect the taste and appearance of your water.

Stage 2 and 3 – Carbon lters, recommended change 6 months.

The second and third stages each contain a 5 micron carbon block lter. This helps ensure that chlorine, chloramines
and other materials that cause bad taste and odor are greatly reduced.

Stage 4- Membrane, recommended change 2-5 years.

Stage four is the heart of the reverse osmosis system, the RO membrane. This semi permeable membrane will
effectively take out TDS & Sodium and a wide range of contaminants such as Percholate, Chromium, Arsenic,
Copper, Lead as well as Cysts, such as Giardia and Cryptosporidium. Because the process of extracting this high
quality drinking water takes time, your RO water treatment system is equipped with a storage tank.

Stage 5- Carbon in-line lter, recommended change 6 - 12 months.

The nal stage is an in-line granular activated carbon (GAC) lter. This lter is used after the water storage tank,
and is used as a nal polishing lter.

Note: Filter & Membrane life may vary based upon local water conditions and/or use patterns.

System Maintenance

Just because you can not taste it, does not mean that it is not there. Contaminants such as Lead, Chromium and Arsenic are
undetectable to the taste. Additionally, over time if you do not replace the lter elements, other bad tastes and odors will
be apparent in your drinking water.

It is important to change out your lters at the recommended intervals as indicated in this system manual. When replacing
the lter elements, pay special attention to any cleaning instructions. Should you have any further questions please refer to
our web site at www.premierH2o.com or call our customer service department at 1-800-752-5582.

Page 3

** Before installation, please take a moment to ll out the warranty card on page 25.

With proper installation and maintenance, this system will provide you with high quality water for years
to come. All of Premier’s water enhancement products are rigorously tested by independent laboratories
for safety and reliability. If you have any questions or concerns, please contact our customer service
department at 1-800-752-5582 (outside USA 480-675-7995) or refer to our on-line troubleshooting guide
at www.premierH2o.com.

Operational Parameters ........................................................................................................................ 5

Table of Contents

Contents of Reverse Osmosis System .................................................................................................. 5

Tools Recommended For Installation .................................................................................................... 5

Drill a Hole for the Faucet in a Porcelain Sink ....................................................................................... 6

Punch a Hole for the Faucet in a Stainless Steel Sink .......................................................................... 6

Watts Premier Standard Faucet Installation .......................................................................................... 7

Adapt-a-Valve Installation ..................................................................................................................... 8

Drain Saddle Installation........................................................................................................................ 8

Drill hole and Connect 3/8” Black Tube from Faucet to the Drain Saddle ............................................. 9

Green Tube Connection ........................................................................................................................ 9

Reverse Osmosis Module Mounting...................................................................................................... 9

Red 1/4” Tube Connection (From Faucet) .......................................................................................... 10

Tank Tee Installation ........................................................................................................................... 10

Blue Tube Connection (From System) ................................................................................................ 10

Blue Tube Connection (From Faucet) ..................................................................................................11

Final Filter Installation...........................................................................................................................11

Start up Instructions............................................................................................................................. 12

Six Month Maintenance ....................................................................................................................... 13

Annual Maintenance ........................................................................................................................... 14

Membrane Replacement .................................................................................................................... 15

Check Air Pressure in the Tank ........................................................................................................... 16

Procedure for Extended Non-Use (More than 2 months) .................................................................... 16

Trouble Shooting ................................................................................................................................ 17

5 Stage Reverse Osmosis System (Diagram) ..................................................................................... 18

California Certication ......................................................................................................................... 19

Performance Data Sheet ..................................................................................................................... 20

Arsenic Fact Sheet .............................................................................................................................. 21

Other Products from Watts Premier ............................................................................................... 22-24

Warranty Registration ..................................................................................................................... 25-26

Service Record .................................................................................................................................... 27

Limited Warranty ................................................................................................................................. 28

Page 4

Operational Parameters

Do not use with water that is micro biologically unsafe or of unknown quality without adequate disinfection
before or after the system. System is intended to be installed on the cold water line only.

Operating Temperatures: Maximum 100°F (37.8°C) Minimum 40°F (4.4°C)
Operating Pressure: Maximum 85 psi (6.0 kg/cm
pH Parameters: Maximum 11 Minimum 2

2

) Minimum 40 psi (2.80 kg/cm

Iron: Maximum 0.2 ppm
TDS (Total Dissolved Solids) < 1800 ppm
Turbidity < 5 NTU

Hardness: Recommended hardness not to exceed 10 grains per gallon, or 170ppm. System will
operate with hardness over 10 grains but the membrane life may be shortened. Addition of a water
softener may lengthen the membrane life.

Water Pressure: The operating water pressure in your home should be tested over a 24 hour
period to attain the maximum pressure. If the incoming water pressure is above 85 psi a pressure
regulator is recommended and if over 100 psi then a pressure regulator is required. Should you
need a gauge to check your water pressure, see page 23 (item no. 261003).

Copper Tubing: Reverse Osmosis water should not be run through copper tubing as the purity of
the water will leach copper causing an objectional taste in water and pin holes may form in the tubing.
Watts Premier supplies speciality lters (part number 107008) that can be used if copper tubing
follows the Reverse Osmosis unit. Be sure to follow any state or local regulations during installation.

2

)

Contents of Reverse Osmosis (RO) System

5 Stage RO System has 3 vertical bowls. 4 Stage RO System has 2 bowls.

1 Tank – Blue or White
1 Module – Blue or White (Filters Pre-Installed)
1 Parts Bag – With a 6” or 10” Final Filter
1 Faucet Bag
1 Manual

If any of the items are missing please contact Premier prior to installing.

Tools Recommended For Installation

√ 1 1/4" Hole Saw Bit for Faucet opening
√ Round Knock out Punch for Stainless Sinks 1/2” & 1¼”
√ Adjustable Wrench
√ Sharp Knife
√ 1 / 2" & 5/8" Open End Wrenches
√ Phillips Screw Driver and bit
√ Needle Nose Pliers – Adjustable Pliers
√ Electric Drill
√ 1/8", 1/4" & 3/8" Drill Bits

Page 5

Drill a Hole for the Faucet in a Porcelain Sink

Note:

Most sinks are pre drilled with 1 ½” or 1 ¼” diameter hole that you can use for your
RO faucet. (If you are already using it for a sprayer or soap dispenser, see step 1)

Step 1

Porcelain sinks are extremely hard and can crack or chip easily.
Use extreme caution when drilling. Watts Premier accepts no responsibility for
damage resulting from the installation of faucet. Diamond tip bit recommended.

Determine desired location for the RO faucet on your sink and place
a piece of masking tape over where the hole is to be drilled. Mark the
center of the hole on the tape.

Step 2

Using a variable speed drill set on the slowest speed, drill a
hole through both porcelain and metal casing of sink at the marked
center of the desired location. Use lubricating oil or liquid soap to keep

1

/8“ pilot

the drill bit cool (If drill bit gets hot it may cause the porcelain to crack
or chip).

Step 3

Using a 1 ¼” hole saw, proceed to drill the large hole. Keep drill speed
on the slowest speed and use lubricating oil or liquid soap to keep the
hole saw cool during cutting.

Step 4

Make sure the surroundings of the sink are cooled before mounting the
faucet to the sink after drilling and remove all sharp edges.

Punch a Hole for the Faucet in a Stainless Steel Sink

Note:

Step 5

If mounting faucet to a Stainless Steel Sink you will need a 1/2” &
1 ¼” Hole Punch. The faucet opening should be centered between
the back splash and the edge of the sink, ideally on the same side
as the vertical drain pipe.

Drill a ¼” pilot hole. Use a 1/2” Hole Punch and an adjustable wrench to
punch the hole in the sink. Change to the 1 ¼” Hole Punch to enlarge
the hole.

The faucet can now be installed.

Page 6

WATTSPremier Standard Faucet Installation - Part# 116001

Step 6

Remove nut (item 11) and blue tubing (item 12) from faucet (Leave the nut and plastic delrin
sleeve (item 10) on the blue tube).

Step 7

Feed both the red and black tubing through the pre drilled hole in the sink/counter until faucet
is seated.

Step 8

Under the sink - on to the threaded faucet stem in order rst slide on the rubber gasket (item

6), the slotted washer (item 7), the white spacer with the open end UP (item 8), the hex nut
washer (item 9), and lastly secure with nut (item 11).

Step 9

Make sure the plastic delrin sleeve (item 10) is on the end of the blue tube, push the white
plastic insert (item 13) into the end of blue tubing with the delrin sleeve, insert the blue tube
(item 12) into the faucet stem and secure with nut (item 11).

Note:

DO NOT overtighten nut.

Page 7

Adapt-a-Valve Installation - Part# 134007

Conguration for 3/8”
compression ttings

Step 10

Turn off the cold water supply to the faucet by turning the angle stop valve completely off.

Step 11

Caution:

Attach the adapt-a-valve as illustrated in the three photos above, choosing the conguration
that ts your plumbing. (When attaching the adapt-a-valve to straight pipe threads, use Teon
tape on the threads without the rubber washer.)

Water supply line to the system must be from the cold water supply line only.
Hot water will severely damage your system.

Hot

Supply

Cold

Supply

Conguration for 1/2”
compression ttings

Drain Saddle Installation - Part# 164016

Drain Saddle ts standard 1 ¼” – 1 ½” drain pipes

Caution:

Step 12

Step 13

Step 14

If you have a garbage disposal, do not install the drain saddle near it.
Installation of the drain saddle must be either above the garbage disposal, or
if a second sink drain is available, install it above the cross bar on the second
drain. Installation of the drain saddle near a garbage disposal may cause
the drain line to plug. If no other installation of drain line is available, Watts
Premier offers drain line installation kit (part number 164020) that can be used
with garbage disposals.

Gather the pieces of the drain saddle
1 Black compression nut 1 Semicircle bracket with opening

2 Screws 1 Foam gasket
2 Nuts for screws 1 Semicircle bracket

The small square black foam gasket with a circle cut out of the middle
must be applied to the inside of the drain saddle. Remove sticky tape
backing and stick to the drain saddle as shown.

The drain saddle must be mounted at least 1 ½” above the nut of the
P-trap or cross bar from the garbage disposal to insure proper drainage.
Assemble the drain saddle around the drain pipe at the best available
location. Using Phillips screw driver tighten screws evenly and securely
on both sides of the drain saddle. Keep the plastic compression nut off
at this time.

Caution:

Do not over tighten the screws. It may crack the drain saddle.

Page 8

Drill hole and Connect 3/8” Black Tube from Faucet to the Drain Saddle

IMPORTANT:

The black 3/8” drain tube must be as SHORT and STRAIGHT as possible to the drain
saddle, making a downward slope from faucet to drain saddle to allow for proper

Step 15

Caution:

Step 16

drainage. This is a gravity fed line and if there is any bend or dip in the tube, the rinse
water will not ow into the drain properly. Water may back up and come out the air
gap hole in the back of the faucet.

With the drain saddle secured onto the drain pipe, using a 1/4”
drill bit installed in your electric drill, insert the drill bit through the
opening in the drain saddle and drill through the drain pipe.

It is very important to keep the drill centered to prevent
damage of the drain saddle while drilling.

Measure the 3/8” black tube from faucet to the drain saddle on the
drain pipe and make a straight cut to the correct length.

Step 17

Slip black tube through black compression nut. Insert black tube
into the opening in the drain saddle and hand tighten the black nut,
and add 1/4 turn with a wrench.

Green Tube Connection

Step 18

Step 19

Locate green tube from the RO Module. Remove a brass nut, plastic
sleeve and brass insert from the parts bag. To assemble, place the
brass nut on the green tube rst, then the sleeve (small tapered end
of sleeve must point to the end of tube) and then push the brass
insert all the way into the end of the tube. (See Picture)

Insert the green tube into the ¼” opening on the adapt-a-valve until
it stops. Slide the brass nut and sleeve down and thread onto the
male pipe threads. Use a ½” wrench to securely tighten the nut.

Adapt-a-Valve - Part # 560070

Reverse Osmosis Module Mounting

Step 20 Determine best location for the RO module to be mounted to allow

for future system maintenance. The parts bag has 2 self tapping
screws. Using an electric drill with a Phillips bit, screw them into
the cabinet wall 6” apart and 16” from the bottom of the cabinet.

Do not cut any RO system tubes at this timeNote:

Page 9

Red 1/4” Tube Connection (from faucet)

Step 1

Using the white plastic union found in the parts bag, determine where
the 1/4” red tubing from the faucet and the 1/4” red tubing from the
RO membrane housing would join together comfortably. Cut red tube
from RO faucet to length leaving a straight cut edge. Insert the red
tube from RO faucet in one end of the white plastic union and the
red tube from RO membrane housing in the other end. Use a 5/8”
wrench to tighten both of the white plastic nuts securely.

Tank Tee Installation - Part# 131023

Step 1

Teon tape must be applied in a clockwise direction. Wrap 5 to 7
turns around the male pipe threads (MPT) on the Stainless Steel
tting on top of the tank.

Step 2

Thread the brass tee (supplied in the parts bag) onto the brass
connection on the top of the tank and tighten using an adjustable
wrench.

Caution:

Do not apply Teon tape to the tee’s compression tting
threads. If taped, it will leak.

Blue Tube Connection (From System)

Step 1

Step 2

Step 3

Position the RO storage tank in a desired location. You may stand it
upright or lay it on its side (using the black plastic stand included).

Locate the blue tube from the RO module. Measure the tube from
the unit over to the storage tank and cut it to desired length. Remove
a brass nut, plastic sleeve and brass insert from the parts bag. To
assemble, place the brass nut on the tube rst, then the sleeve (small
tapered end of sleeve must point to the end of tube) and then insert
the brass insert all the way into the end of the tube. (See Picture)

Push the assembled blue tube into the brass tank tee until it stops.
Slide brass nut and plastic sleeve down until you can thread nut
onto the tee. Use a wrench to securely tighten the brass nut while
continuing to push the tube into the tee.

Page 10

Blue Tube Connection (From Faucet)

Step 1

Locate the blue tube from the RO faucet. Measure the tube from the
faucet over to the storage tank and cut it to desired length. Remove
a brass nut, plastic sleeve and brass insert from the parts bag. To

Step 2

assemble, place the brass nut on the tube rst, then the sleeve (small
tapered end of sleeve must point to the end of tube) and then insert
the brass insert all the way into the end of the tube. (See Picture)

Push the assembled blue tube into the open brass tank tee until it
stops. Slide brass nut and plastic sleeve down until you can thread
nut onto the tee. Use a wrench to securely tighten the brass nut
while continuing to push the tube into the tee.

Final Filter Installation

Step 1

Remove the seal caps from both ends of the nal lter.

Step 2

Note:

Step 3

Step 4

Note:

Thread the two white plastic connectors into the nal lter and tighten
with a wrench.

Do not overtighten these connectors as it may damage them
or the nal lter.

Cut the blue tubing between the RO faucet and the storage tank at
a desired location to splice in the in-line nal lter.

With directional ow arrow on the lter pointing towards the faucet,
insert blue tubing from faucet into the tting on the nal lter (make
sure tube is pushed all the way into the tting). Tighten with a 5/8”
wrench securely. Repeat this step to connect the blue tube from the
tank into inlet side of the nal lter.

A connection to a refrigerator / ice maker may be tee’d into this blue tube and should
be spliced in between the nal lter and the RO faucet.

Watts Premier offers an ice maker install kit part # 500010 (See Page 22).

Page 11

Congratulations!

You have completed the installation of new your Reverse Osmosis system.

Start up Instructions

Step 1

Note:

Turn on the incoming cold water at the angle stop valve. Open the needle valve on the brass
Adapt-a-Valve by turning counter clockwise. Check the system for leaks and tighten any ttings
as necessary. (Check frequently over the next 24 hours to ensure no leaks are present).

If you have connected your RO system to a refrigerator / ice maker, make sure the ice maker
is off (do not allow water to ow to the ice maker) until ushing (Step 5) is complete and the
tank has been allowed to ll completely. Connection from the RO to the ice maker system
should have an in-line valve installed before the ice maker so it can easily be closed to prevent
water owing to the ice maker during start up and periodic maintenance. Your RO tank must
be allowed to ll up fully in order for the ice maker system to work properly.

Please Follow the Startup Instructions.

Step 2

Open the RO faucet and leave it open until water begins to trickle out (it will come out
slowly).

Step 3

Close the RO faucet allowing the storage tank to ll with water. It may take 4 to 6 hours to
ll the tank completely depending on the production capability of the membrane, local water
temperature and water pressure.

Note:

Step 4

During the ll period you may hear water trickling due to the Reverse Osmosis Process.

After the Tank has lled, open the RO Faucet to ush the tank completely. You will know that
the tank is empty when the ow rate from the RO faucet is down to a trickle. Repeat this step
two more times. The fourth tank can be used for drinking.

The ushing process should take about a day to complete.

Note:

Don’t Forget To Register!

Flushing of the tank 3 times is only necessary during the initial startup and after replacing the
membrane.

Register by phone, fax, mail or internet. Watts Premier uses this information only to provide
you with a lter change reminder service. Pre-lters should be changed every 6 months and
the nal in-line lter annually. You may register your system via our web site at
www.premierH2o.com or call 1-800-752-5582 (within USA only) / FAX#: [phone].
For Warranty card Please see page 25-26.

Page 12

6 Month System Maintenance

*Order lters by calling 1-800-752-5582 or buy online at www.premierH2o.com.

Items needed:

√ Stage 1 - Sediment Filter (part #: 104017)
√ Stage 2 & 3 - Carbon Block Filter (part #: 101009-White End Caps)

Note:

The lter wrench pictured (Part # 164003) may be purchased from Watts Premier to aid with
twisting off lter housings but is not required.

Step 1

Step 2

Note:

Turn off the incoming water supply to the RO by turning the needle valve on the adapt-a-valve
clockwise until it stops.

Open the RO Faucet and allow water to drain from the tank until it is completely empty.

Water may be saved in a container for drinking or to rinse system parts.

Step 3

Step 4

Let system sit for one minute after the tank is empty to let the system depressurize before
attempting to remove lter housings.

For more leverage you may leave the RO module attached to wall of
cabinet. If you are unable to access the module while it is mounted,
remove it prior to changing lters. Starting with the closest housing
(Stage 1), remove it by turning it clockwise (left), empty water, then
discard lter. Continue on to the 2
(Stage 3).

Note:

Step 5

If you own a four stage system it will not have the third stage.
A four stage system has two vertical housings instead of three.

Clean the lter housings (bowls) with a mild soap solution and rinse
with water. Check O-rings and lubricate with water soluble lubricant.

KY Jelly® or other water based lubricants may be used. Petroleum
based lubricants (such as Vaseline®) must not be used.

Caution:

Before re-installing the lter bowls back on to the system, check O­rings to make sure they are still in place. *

nd

housing (Stage 2) and 3rd housing

Loosen

Step 6

Insert a new sediment lter (cloth like appearance) into the 1st lter
housing which is the one on the water inlet side (green tubing from
the adapt-a-valve) of the RO system and re-install housing.

Step 7

Insert the new Carbon Block lter (White end caps & plastic netting)
into the second and third lter bowls and re-install housings.

Step 8

Step 9

Turn water supply on to the unit by turning the needle valve on the
adapt-a-valve counter clock wise.

Open the RO faucet and leave it open until water begins to trickle out
(it will come out slowly).

Step 10

Close the RO faucet allowing the storage tank to ll with water. It
may take 4 to 6 hours to ll the tank completely depending on the
production capability of the membrane, local water temperature and
water pressure.

*

Page 13

Annual Maintenance

*Order lters by calling 1-800-752-5582 or buy online at www.premierH2o.com.

√ Stage 1 - Sediment Filter (part #: 104017)
√ Stage 2 & 3 - Carbon Block Filter (part #: 101009-White end caps)
√ Stage 5 - 10” Final Polishing lter (part # 560010)
√ 1/2 Cup of hydrogen peroxide or common household bleach.

Note:

Step 1

Sanitizing of unit is recommended.

Perform steps 1 through 5 in the Six Month System Maintenance (Page 13).

Note:

Step 2

If not sanitizing the system skip to step 8.

Remove the RO membrane from its housing and rest in a clean sanitary place. (Refer to
“Membrane Replacement” section on page 15 for directions on removing the membrane).
Replace cap onto empty membrane housing and re-connect green tubing.

Step 3

Leaving the lters out, replace stage 2 and 3 empty lter housings (hand tight) onto unit.
Measure & pour either 1/2 cup of hydrogen peroxide or common household bleach into the
1st lter housing (Stage 1) and hand tighten onto unit.

Step 4

With the RO faucet in the closed position turn on the incoming water supply to the system by
turning the adapt-a-valve counter clockwise. Wait 1 minute for the unit to pressurize. Turn
on the RO faucet and let the water run for 30 seconds. Turn off the RO faucet and let the unit
rest for 2 minutes. Finally, open the RO faucet and let the water run for 5 more minutes.

Step 5

Turn off the incoming water supply to the system by turning the adapt-a-valve clockwise
until it stops. Keep the RO faucet open until the storage tank is completely drained.

Step 6

Open the membrane housing and re-install the RO membrane while making sure not to kink
the O-rings. (Refer to “Membrane Replacement” section on page 15 for directions on
installing the membrane). Tighten the cap back on the housing and reconnect green tubing.

Step 7

Caution:

Remove lter housings Stage 1, 2 and 3 and empty of water.

Before re-installing the lter bowls back on to the system , check O-rings to make sure
they are still in place and lubricate with water soluble lubricant.

Step 8

Insert the new sediment lter (cloth like appearance) into the 1
on the water inlet side (green tubing from the adapt-a-valve) of the RO system and
re-install housing.

st

lter housing which is the one

Step 9

Insert the new Carbon Block lter (White End Caps) into the 2nd and 3rd housing and
re-install housing.

Step 10

The nal in-line lter is located on the blue tube between the storage tank and the RO faucet.
Remove it by loosening the compression ttings on both ends of the lter and replace with
new lter. (Discard used nal lter after santizing)

Note:

The arrow on the nal lter must be pointing towards the RO faucet / away from the
RO storage tank.

Tip:

This is a good time to check the air pressure in your storage tank. For instructions
please see page 16.

Step 11

Follow Steps 8 through 10 in the Six Month System Maintenance (Page 13) for startup
directions.

Page 14

This reverse osmosis system contains a replaceable component (the RO membrane) which is critical to the efciency of
the system. Replacement of this reverse osmosis membrane should be with one of identical specications as dened by
Watts Premier to assure the same efciency and contaminant reduction performance.

Membrane Replacement

Membranes have a life expectancy between 2 and 5 years, depending on the incoming water conditions and
the amount the RO system is used. This reverse osmosis membrane is critical for effective reduction of total
dissolved solids (TDS). The product water should be tested periodically to verify that the system is performing
satisfactorily.
Normally, a membrane would be replaced during a semiannual or annual lter change. However, if at any time
you notice a reduction in water production or an unpleasant taste in the reverse osmosis water, it could be time
to replace the membrane. Watts Premier recommends replacing the membrane when TDS reduction falls below
75%.

Note:

A water sample may be sent to Watts Premier for a free diagnosis of your membrane
performance. To send a water sample, use two (2) clean containers and ll ½ cup of tap water
in one container and ½ cup of reverse osmosis water in 2nd container. Clearly label each
sample. Send the samples to the address listed on the cover of this manual attention “Water
Samples”. Watts Premier will test the water and mail or call you with the results.

Step 1

Turn off the incoming water supply to the RO by turning the needle
valve on the adapt-a-valve clockwise until it stops.

Step 2

Open the RO Faucet and allow water to drain from the tank until it
is completely empty.

Removing the membrane:

Step 1

Use a 5/8” wrench to remove the Green Tube tting on the left side
of the horizontal membrane housing (end with one elbow).

Step 2

Remove the cap from the membrane housing by turning it counter
clockwise to loosen.

Note:

Step 3

A double sided wrench may be purchased from Premier to aid with
loosening the cap / lter housings. (Part # 164003)

Remove membrane housing from the holding clips. Using a pair of
pliers, grip the PVC tube of the RO membrane and pull rmly on the
membrane to remove from the housing and discard.

Installing the membrane:

Step 4

Lubricate the O-rings on the new membrane with a water soluble
lubricant such as KY Jelly ®. Insert the end with the two black
O-rings rst into the housing.

Step 5

Once membrane has been inserted into the housing you must take
your thumbs and give a rm push to properly seat the membrane.
Replace membrane housing cap and tighten.

Loosen

Step 6

After replacing membrane housing into clips, attach the green tube
to the elbow on cap using 5/8” wrench.

Step 7

Follow the Start Up Instructions on page 12.

Page 15

Check Air Pressure in the Tank

Important:

Step 1

Check air pressure only when tank is empty of water!

Check air pressure in the storage tank when you notice a decrease in available water from
the RO system. Air can be added with a bicycle pump using the schrader valve that is located
on the lower side of the tank behind the blue plastic cap.

Turn off the incoming water supply to the RO by turning the needle
valve on the adapt-a-valve clockwise until it stops. (Follow the green
tube away from the RO system to nd the adapt-a-valve.)

Step 2

Tip:

Step 3

Open the RO Faucet and allow water to drain from the tank until
it is completely empty.

When water from the RO faucet slows to a trickle, with the faucet still in the open position, you
may add air to the tank to purge any left over water, this will ensure that the tank is completely
empty.

Once all water in the tank is purged, check air pressure using an air pressure gauge, it should
read between 5 - 7 PSI. (Digital air pressure gauge is recommended)

Step 4

Follow startup procedure on page 12.

Procedure for Extended Non-Use (More than 2 months)

Turn off the water supply by turning the “T” on the adapt-a-valve clockwise until it stops and
open the RO faucet to empty the storage tank (Save a few ounces of RO water). Once the
storage tank is empty, remove the membrane and place it in a sealed plastic bag with the RO
water saved earlier and store in your refrigerator.

For restart, reinstall membrane (See page 15 for membrane installation procedure) and follow
startup procedure on page 12.

Page 16

TROUBLE SHOOTING

Problem Cause Solution

1. Low/Slow Production Low Water Pressure Assure a minimum of 40 psi incoming water pressure.
Premier sells a booster pump if home water pressure is
low. Make sure water supply is turned on and Adapta
Valve is all the way open.
Crimps in tubing Check tubing and straighten or replace as necessary.
Clogged pre-lters Replace pre-lters.
Fouled membrane Replace membrane and ow restrictor.

2. Milky colored Water Air in system Air in the system is a normal occurrence with initial
start up of the RO system. This milky look will
disappear during normal use within 1-2 weeks. If
condition reoccurs after lter change, drain tank 1 to 2
times.

3. Water constantly Low water pressure See #1 Above
running, unit will not
shut off Crimp in supply tube Check tubing and straighten or repair as necessary.
High water pressure Check incoming water pressure to make sure it does
not exceed 80 psi. A pressure relief valve may be
necessary.
High pressure in Tank Empty storage tank of water. Set tank air pressure
between 5-7 psi. See previous page.
Low Pressure in Tank Use a Digital Air Gauge for best results. The empty
tank pressure should be 5-7 psi. See page 16.

4. Noise / Water from faucet Crimp or restriction Check tubing and straighten or repair as necessary.
vent hole or noise from in drain line Straighten all drain lines. Clear blockage. Cut off any
drain. Excess tubing
Drain tube clogged Caused from dishwasher or garbage disposal.
Disconnect the 3/8” black line at the drain, clean the
3/8” black line out with a wire, then reconnect. Blowing
air through the line will not always remove the clog.

5. Small amount of water in System starting up Normally it takes 4-6 hours to ll tank. Note: low
storage tank incoming water pressure and/or temperature can
drastically reduce production rate.
Low water pressure See #1 above.
To much air in tank Tank air pressure should be 5-7 psi when empty of water.
If below 5 psi add air or bleed if above 7 psi.
Check only when tank is empty of water.
See previous page.

6. Water leaks from the blue Not properly tightened Tighten the bowl.
or white lter housing Kinked O-ring Turn off the water supply and release the pressure.
Replace the O-ring if necessary. Then lubricate it and
make sure the O-ring is seated in the lter bowl
properly before reinstalling the lter bowl.

7. Low water ow from faucet Check air pressure in tank Use a Digital Air Gauge for best results. The empty
tank pressure should be 5-7 psi. See page 16.

Page 17

5 Stage Reverse Osmosis System

5 Stage Reverse Osmosis System

Blue

Blue

12

12

8

8

Red

Red

Red

Black

Black

27

1

1

27

Red

16

15

Green

Blue

Black

4

Green

Blue

4

22

22

11

21

10

Red

Green

Green

Blue

Blue

11

Black

13

13

13

13

7

7

12

12

Blue

Blue

16

16

17

17

18

18

9

9

5-7 PSI

28

28

20

20

Blue

Blue

Green

Green

16

16
17

17

18

18

22

22

14

23

5 5 5
5 5 5

19
19 19

2

2

6

6

26

26

23

19

3 3

3 3

6 6

6 6

29

29

14

14

Item # Part # Description

1 a 100004 GAC-IL-6”-1/4 F
1 b 100014 GAC-IL-10”-1/4 F
2 104017 SED-SPUN-10”-5M-CTG
3 a 101009 CARBONBLOCK-10”-5M-CTG
3 b 100036 GAC 10” - 56 Cu In
4 a 110004 *MEM-18 GPD
4 b 110009 *MEM-25 GPD
5 a 113002 LID-BLACK 1/4” FPT
5 b 113005 LID-WHITE 1/4” FPT
6 a 113019 HOUSING-FILTER 10” BLUE
6 b 113021 HOUSING-FILTER 10” WHITE
7 113032 VESSEL-MEMBRANE-HOUSING
8 a 116001 FAUCET-AG-CHROME
9 a 119004 TANK-PRESURE-3 GAL-BLUE
9 b 119007 TANK-PRESURE-3 GAL WHITE
12 125017 CONNECTOR-PLASTIC-1/4CX1/4M
13 125031 ELBOW-PLASTIC-1/4CX1/8M-90

14 125034 ELBOW-PLASTIC-1/4CX1/4M-90
15 125041 UNION-PL-1/4CX1/4C
16 131002 NUT-BR-1/4C”

Item # Part # Description

17 131012 SLEEVE-PLASTIC-1/4”
18 131017 INSERT-BRASS-1/4”
19 131021 HEX NIPPLE-BRASS-1/4
20 131023 TEE-TANK-BRASS-1/4CX1/4CX1/4F
21 134003 VALVE-SHUT OFF 1/4MPT QUICK CONNECT
22 134007 ADAPTA VALVE
22 a 146025 ADAPTA VALVE WASHER
23 a 137013 BRACKET-4SV-STEEL-WHITE
23 b 137026 BRACKET-5SV-STEEL-WHITE
24 146001 SCREW-#10-3/4” PHIL PANHEAD X 6 (Filter Lid)
25 146004 SCREW-#10-1” PHIL PANHEAD X 2 (Mem. Clip)
26 164006 CLIP-MTG-MEM-VESSEL
27 164016 DRAIN SADDLE 3/8”
28 119028 TANK STAND
29 113029 O-RING FILTER HOUSING
30 199348 MANUAL 4SV & 5SV PR-14
31 610109 GREEN TUBING 1/4”

33 610117 BLUE TUBING 1/4”

Page 18

California Certication

Page 19

Watts Premier Inc.

8716 W Ludlow Drive Suite #1

Peoria, AZ 85381

California Certication # 00-1452

5 SV Deluxe, CRO-TFM-5SV, Ultra 5 and Pur-Tek, Watts 25, Watts RO-4, Watts RO-5, RO-TFM-4SV, RO-TFM-5SV

System conforms to NSF Standard 58 for specic claims.

GENERAL USE CONDITIONS:

1. System to be used with municipal or well water sources treated and tested on regular basis to insure bacteriological safe quality. DO NOT use with water that
is micro biologically unsafe or unknown quality without adequate disinfection before and after the system. Systems certied for cyst reduction may be used on
disinfected water that may contain lterable cysts.

2. Operating Temperature: Maximum: 100°F (40.5°C) Minimum: 40° (4.4°)

3. Operating Water Pressure: Maximum: 100 psi (7.0kg/cm2) Minimum: 40 psi (2.8kg/cm2)

4. pH 2 to 11

5. Maximum iron present in incoming feed water supply must be less than 0.2 ppm.

6. Hardness of more than 10 grains per gallon (170 ppm) may reduce membrane life expectancy.

7. Recommend TDS (Total Dissolved Solids) not to exceed 1800 ppm.

RECOMMENDED REPLACEMENT PARTS AND CHANGE INTERVALS:
Note: Depending on incoming feed water conditions replacement time frame may vary.

Description Change time Frame Cost

Sediment Pre-lter: #5m-10 6 Months $ 3.50
Carbon Pre-lter: #5MCB 6 Months $10.50
Final Carbon lter #1m-6/#1M-10 12 Months $6.75 / $9.50
R.O. Membrane: #TFM-24 2 to 5 years $64.95

* All Prices Subject to change without notice

This system has been tested according to NSF/ANSI 58 for reduction of the substances listed below. The concentration of the indicated substances in water
entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specied in NSF/ANSI 58. This
system has been tested for the treatment of water containing pentavalent arsenic (also known as As (V), As (+5), or arsenate) at concentrations of 0.30 mg/L or
less. This system reduces pentavalent arsenic, but may not remove other forms of arsenic. This system is to be used on water supplies containing a detectable free
chlorine residual at the system inlet or on water supplies that have been demonstrated to contain only pentavalent arsenic. Treatment with chloramine (combined
chlorine) is not sufcient to ensure complete conversion of trivalent arsenic to pentavalent arsenic, Please see the Arsenic Facts section of the Performance Data
Sheet for further information.
Avg. In. Avg. Eff. % Reduction pH Pressure Max Eff. Inf. challenge Max Allowable

(mg/L) (mg/L) mg/L concentration concentration
mg/L mg/L

Arsenic (Pentavalent) 334.62 ug/L 5.039 ug/L 98.4% 50psi 19 ug/L 0.30±10% 0.010 mg/L
Barium Reduction 10.2 0.13 98.7% 7.24 50psi 0.27 10.0±10% 2.0
Cadmium Reduction 0.031 0.0001 99.7% 7.49 50psi 0.0009 0.03±10% 0005
Chromium (Hexavalent) 0.30 0.006 98.0% 7.24 50psi 0.013 0.03±10% 0.1
Chromium (Trivalent) 0.30 0.003 99.0% 7.24 50psi 0.008 0.03±10% 0.1
Copper Reduction 3.0 0.04 98.7% 7.64 50psi 0.06 3.0±10% 1.3
Cysts 222,077#/ml 10 #/ml 99.99% 50psi 58 minimum 50,000/mL N/A
Fluoride Reduction 8.0 0.33 95.9% 7.49 50psi 0.47 8.0±10% 1.5
Lead Reduction 0.15 0.004 97.3% 7.49 50psi 0.008 0.15±10% 0.0107

Perchlorate 0.10 0.003 96.5% 7.39 50 psi 0.005 mg/L 0.10±10% 0.006

Radium 226/228 25pCi/L 5pCi/L 80.0% 7.24 50psi 5pCi/L 25pCiL±10% 5pCiL
Selenium 0.10 <0.001 99.0% 50psi <0.001 0.10±10% 0.05
TDS 760 85 88.0% 5.94 50psi 100 750±40mg/L 187
Turbidity 81 NTU 0.15 NTU 99.8% 50psi 0.28 NTU 11±1 NTU 0.5 NTU

Recovery - 18.0% Daily Production Rate - 11.0 GPD Efciency - 10.4%

Depending on water chemistry, water temperature, and water pressure Watts Premier’s R.O. Systems production and performance will vary.
Efciency rating means the percentage of the inuent water to the system that is available to the user as reverse osmosis treated water under
operating conditions that approximate typical daily usage. Recovery rating means the percentage of the inuent water to the membrane portion of
the system that is available to the user as reverse osmosis treated water when the system is operated without a storage tank or when the storage
tank is bypassed. There is an average of 4 gallons of reject water for every 1 gallon of product water produced.

REFER TO OWNER’S INSTALLATION/SERVICE MANUAL FOR FURTHER MAINTENANCE REQUIREMENTS AND WARRANTY INFORMATION.

Phone: [phone] Fax: [phone] Email: [e-mail]

Page 20

Arsenic Fact Sheet

Arsenic (As) is a naturally occurring contaminant found in many ground waters. Arsenic
in water has no color, taste or odor. It must be measured by an arsenic test kit or lab test.

Public water utilities must have their water tested for arsenic. You can obtain the results
from your water utility contained with in your consumer condence report. If you have
your own well, you will need to have the water evaluated. The local health department
or the state environmental health agency can provide a list of test kits or certied labs.

There are two forms of arsenic: pentavalent arsenic (also called As (V), As (+5)) and
trivalent arsenic (also called As (III), As (+3)). In well water, arsenic may be pentavalent,
trivalent, or a combination of both. Although both forms of arsenic are potentially hazardous
to your health, trivalent arsenic is considered more harmful than pentavalent arsenic.

RO systems are very effective at removing pentavalent arsenic. A free chlorine residual
will rapidly convert trivalent arsenic to pentavalent arsenic. Other water treatment
chemicals such as ozone and potassium permanganate will also change trivalent arsenic
to pentavalent arsenic. A combined chlorine residual (also called chloramine) where it
does convert trivalent arsenic to pentavalent arsenic, may not convert all the trivalent
arsenic in to pentavalent arsenic. If you get your water from a public water utility, contact
the utility to nd out if free chlorine or combined chlorine is used in the water system.

This Watts Premier reverse osmosis system is designed to remove up to 98% of
pentavalent arsenic. It will not convert trivalent arsenic to pentavalent arsenic. Under
laboratory standard testing conditions, this system reduced 0.30 mg/L (ppm) pentavalent
arsenic to under 0.010 mg/L (ppm) (the USEPA standard for drinking water). Actual
performance of the system may vary depending on specic water quality conditions at
the consumer’s installation. In addition to the independent laboratory standard testing
conditions Watts Premier has conducted additional eld testing on our reverse osmosis
units to determine trivalent arsenic reduction capabilities. Based upon Watts Premier eld
testing, it has been determined that the RO units are capable of reducing up to 67% of
trivalent arsenic from the drinking water.

The RO membrane component of this Watts Premier reverse osmosis system must
be maintained according to its recommended maintenance cycle. Specic component
identication and ordering information can be found in the installation/operation manual
maintenance section, by phone at 1-800-752-5582 or online www.premierH2o.com

Page 21

Other Products from Watts Premier

Watts Premier has other ne water ltration products and accessories to enhance your water and to
compliment your existing RO System. Listed on the next several pages are only a few of the items we
offer. Visit our web site at www.wattspremier.com or call our Customer Service Representatives at
1-800-752-5582 (inside USA) 1-480-675-7995 (outside USA) for more products.

Watts Premier offers a lter change kit which includes all replacement lters needed.
Call 1-800-752-5582 or buy on-line at www.premierH2o.com.

Top Mount Faucets by Watts Premier

These attractively designed faucets feature a long reach spout to compliment
all styles of kitchen decor. The unique top mount design allows for easy above
counter installation. The Monitored version of this faucet has an LED light that
turns red to notify you for lter replacement.

Part No. 116091 - Chrome (Non-Monitored) *$47.95 each

116095 - Brushed Nickel (Non-Monitored) *$52.95 each
116094 - Chrome (Monitored) *$57.95 each
116093 - Brushed Nickel (Monitored) *$62.95 each

Ice Maker Installation Kit

1/4 inch connection kit includes 30 feet of 3/8” tubing, ball valve, and ttings.

Part No. 500010 *$16.95/ea

Watts Premier Hot Water Recirculation System

Bring convenience and saving to your home, giving you hot water instantly at
every faucet, when you need it. This unique product is easy to install and not
only provides you with the convenience of hot water when you need it, but
saves an average of over 15,000 gallons per year.

Part No. 500800 *$229.99 each

50 GPD Membrane

Compatible with Watts Premier Reverse Osmosis systems, this 50 GPD
membrane generates a greater amount of water per day for your RO system.
Good application for households with higher levels of Nitrites & Nitrates.
Contact Watts Premier if you are in need of a Nitrite/Nitrate test kit.

Part No. 560018 (Membrane) *$ 80.95/ea

*All prices subject to change without notice.

Page 22

Premium Plus Annual Filter replacement kit

Compatible with all Watts Premier Reverse Osmosis and water ltration
systems. These lters provide an extra level of ltration by allowing for more
contact between the carbon media and your water. Includes a 10” Final in-line
Filter, Sediment Filter, Two Carbon Block Filters and a Filter Wrench.

Part No. 560067 *$33.95 each

PERMEATE PUMP KIT

Using only the available energy from the brine water (otherwise lost to the
drain), the pump forces product water into the storage tank. This process
effectively reduces membrane back pressure to less than 5 psi and allows the
membrane to maximize its use of the available feed pressure.

· Fills product tank up to 4 times more rapidly · Reduces waste water by as much as 80%

· Lowers “TDS creep” · NSF approved (Standard 58)

Part No. 560041 *$65.95/ea

Pocket Total Dissolved Solids (TDS) Monitor

Test water electronically to verify reverse osmosis membrane effectiveness.
Carrying case included.

Part No. 273001 *$39.95/ea

Water Pressure Gauge

This gauge mounts onto your outside hose connection to accurately show your
home’s water pressure up to 300 psi. A red needle shows peak overnight
pressure, which may exceed readings during the day. High pressure readings may
indicate the need for pressure regulator to prevent damage to appliances.

Part No. 261003 *$14.95 each

Whole House Filter

Great for sediment problems such as in well water supply or areas where dirt
and rust particles are a problem. Includes three 50 micron sediment lters and
wrench (3/4” ports)

Part No. 500223 *$42.95/ea
Replacement lter

Part No. 304007 *$ 4.50/ea

Whole House High Performance Water Pressure Regulator

Provides water pressure control solutions for residential, commercial, and indus­trial applications. Offers durability and years of continuous trouble free operation.

Part No. 107001 *$69.95/ea

*All prices subject to change without notice.

Page 23

Removing chlorine from your shower

Special Chlorgon & KDF media – More effective then carbon medias with

hot water applications in the removal of the following.

√ Free Chlorine (CL-)
√ Combined Chlorine (Sodium Hypochlorite)
√ Hydrogen Sulde (Rotten egg smell)
√ Plus, its pH balanced.

Deluxe Shower Handle with Built in Filter Replacement lters 2PK
5-Way Massaging Spray
72” Reinforced Hose
High Strength Bracket
Triple Plated Finish
Reversible Filter Cartridge (Model HHC)
Cartridge Life Rating: 3 months

√ Iron oxide (rust water)
√ Dirt, sediment
√ Odors

Part No. 107070 WHITE *$38.95
Part No. 107091 CHROME *$44.95
Part No. 107092 GOLD *$44.95

Part No. 107075 *$15.95/pk

Shower Falls Deluxe Shower Handle with Built in Filter

Curved Ergonomic Shower Handle Replacement lters 2PK
Filter Handle Extension
Dual Swivel Adjustment
Ultra Deluxe 5 Way Massaging Spray
72” Reinforced Hose
Chrome Plated Brass Bracket & Swivel Ball Extension
Triple Plated Finish
Reversible Filter Cartridge (Model HHC)
Cartridge Life Rating: 3 months

Part No. 107095 CHROME *$55.95

Part No. 107075 *$15.95/pk

All-In-One reversible High-Flow Filter Replacement lter

Deluxe 5-Way Massaging Spray

Soft-Touch Adjustment Pads

Anti-Scaling Spray Nozzle
High Strength Housing
Triple Plated Finish
Cartridge Life Rating: 6 months

Part No. 107098 White/Chrome *$39.95 Part No. 107080 *$13.95/ea

*All prices subject to change without notice.

Page 24

WARRANTY REGISTRATION

Thank you for selecting Watts Premier for your water ltration needs.

4 Ways to Register

1. On-line at www.wattspremier.com

Register your product on-line and receive a 5% discount on your next on-line order, Plus receive reduced shipping.

2. Call in your information 1-800-752-5582

Watts Premier Inc. is concerned for the safety of your personal information. Watts Premier collects personal information when you register with
Watts Premier. This information is stored in our data base and we do not rent, sell, or share personal information with other people or nonafliated
companies. We reserve the right to send you certain types of communications such as direct mail, email, or by telephone relating to our products
or products that you have purchased. We limit access to your personal information to those employees who will directly provide you with services
or products in order to do their jobs. We want to offer you four ways to communicate with us. 1.Online, 2.Fax, 3.Telephone, and 4. Mail the form
below. By registering your product you will receive the full benet of our warranty. Watts Premier will also send you a semiannual lter change
reminder beginning six months from date of installation. To insure the highest quality of your water, lters should be replaced every 6 months. If
you have any questions or comments please give us a call at 1-800-752-5582 M-F 8:00am -5:00pm MST.

Call and we will enter your information.

3. Fax in your information 623-866-5666

Fax this form directly to us.

4. Mail in the information.

Please complete the form below. Mail to: Watts Premier

8716 W Ludlow Drive Suite #1
Peoria, AZ 85381

Registering will

insure you re-

ceive Watts

FREE

Filter

Reminder

Service

First Name:_________________________ Last Name:____________________________

Address: ________________________________________ City: ____________________

State: _______________________________________ Zip Code: ___________________

Country: USA CANADA MEXICO OTHER ____________

Phone # ______-__________ -__________ Email Address: ______________________

Date of Purchase: ___________________ Date of Install: _______________________

Installed By: SELF Plumbing Professional Where Purchased: ____________

Model Number: _______________________ Serial Number: ____ - __________

Watts Premier, Inc. 8716 W Ludlow Drive Suite #1 Peoria, AZ 85381
Phone: [phone] www.premierH2o.com Fax: [phone]

Page 25

XXXXX

XXXXXX

-

WARRANTY REGISTRATION

Please Fill out and keep for your Records

First Name:_________________________ Last Name:____________________________

Address: ________________________________________ City: ____________________

State: _______________________________________ Zip Code: ___________________

Country: USA CANADA MEXICO OTHER ____________

Phone # ______-__________ -__________ Email Address: ______________________

Date of Purchase: ___________________ Date of Install: _______________________

Installed By: SELF Plumbing Professional Where Purchased: ____________

Model Number: _______________________ Serial Number: ____ - __________

XXXXXX

XXXXX

-

Iowa Department of Public Health - Sales in Iowa require this to be completed, signed and returned.
These signatures will be retained on le for two years.

Insert into envelope and return to Watts Premier

Watts Premier
8716 W Ludlow Drive Sutie #1
Peoria, AZ 85381

Page 26

Service Record

Date of Purchase:__________ Date of Install:___________ Installed by:__________________

Date

1st stage
Sediment
(6 months)

2 nd stage
Carbon
(6 months)

3rd stage
Carbon
(6 months)

Final Filter
Carbon
(1 year)

TFM
Membrane
(2-5 years)

NOTES:

Page 27

Limited Warranty

What your Warranty Covers:
If any part of your WATTS PREMIER Reverse Osmosis System is defective in workmanship (excluding replaceable
lters and membranes), return unit after obtaining a return authorization (see below), less tank, within 3 years of original
retail purchase, WATTS PREMIER will repair or, at WATTS PREMIER’S option, replace the system at no charge.

How to obtain Warranty Service:
For warranty service, call 1-800-752-5582 for documentation and a return authorization number. Once the return
authorization number has been created, ship your Reverse Osmosis unit (less tank) to our factory, freight and insurance
prepaid, with proof of date of original purchase. Include a note stating the problem experienced and include your name,
address and your return authorization number. No returns will be accepted with out the proper return authorization
number. Premier will repair it, or replace it, and ship it back to you prepaid.

What this warranty does not cover:
This warranty does not cover defects resulting from improper installation, (contrary to WATTS PREMIER’s printed
instructions), from abuse, misuse, misapplication, improper maintenance, neglect, alteration, accidents, casualties, re,
ood, freezing, environmental factors, water pressure spikes or other such acts of God.

This warranty will be void if defects occur due to failure to observe the following conditions:

1. The Reverse Osmosis System must be hooked up to a potable municipal or well cold water supply.

2. The hardness of the water should not exceed 10 grains per gallon, or 170 ppm.

3. Maximum incoming iron must be less than 0.2 ppm.

4. The pH of the water must not be lower than 2 or higher than 11.

5. The incoming water pressure must be between 40 and 85 pounds per square inch.

6. Incoming water to the RO cannot exceed 105 degrees F (40 degrees C.)

7. Incoming TDS/Total Dissolved Solids not to exceed 1800 ppm.

8. Do not use with water that is micro biologically unsafe or of unknown quality without
adequate disinfection before or after the system.

This warranty does not cover any equipment that is relocated from the site of its original installation.
This warranty doe not cover any charges incurred due to professional installation.
This warranty does not cover any equipment that is installed or used outside the United States of America and Canada.

LIMITATIONS AND EXCLUSIONS:

WATTS PREMIER WILL NOT BE RESPONSIBLE FOR ANY IMPLIED WARRANTIES, INCLUDING THOSE OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PREMIER WILL NOT BE RESPONSIBLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING TRAVEL EXPENSE, TELEPHONE
CHARGES, LOSS OF REVENUE, LOSS OF TIME, INCONVENIENCE, LOSS OF USE OF THE EQUIPMENT, AND
DAMAGE CAUSED BY THIS EQUIPMENT AND ITS FAILURE TO FUNCTION PROPERLY. THIS WARRANTY
SETS FORTH ALL OF PREMIER’S RESPONSIBILITIES REGARDING THIS EQUIPMENT.

OTHER CONDITIONS:

If PREMIER chooses to replace the equipment, WATTS PREMIER may replace it with reconditioned equipment. Parts
used in repairing or replacing the equipment will be warranted for 90 days from the date the equipment is returned
to you or for the remainder of the original warranty period, whichever is longer. This warranty is not assignable or
transferable.

YOUR RIGHTS UNDER STATE LAW:
Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This warranty
gives you specic legal rights, and you may have other legal rights which vary from state to state.

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