This series is a compact and fully pure sinewave line interactive UPS, and it
designs for critical application and environment, such as desktops, servers,
workstations, and other networking equipments. This model is available in the
output ratings of 750, 1000, 1500, 2000, and 3000VA. This series protects
your sensitive electronic equipments against power problems including power
sags, spike, brownouts, line noise, and blackouts.
This series designs from two-in-one form factor; it can be placed either in
Rack 2U or Tower. The front panel of the UPS includes LED indicators and
four push buttons (Power Switch, UPS Test/Silence, Configure, and Enter)
that allow to monitor easily, configuration and control, AC line-in, notification
of site wiring fault and output load status of the UPS. It also includes four
LED bar graphic (Load/Battery Level Indication); two status indications (On
AC, On Battery); five alarm indications (Overload, Over Temperature, Site
Wiring Fault, Battery Fault, Self Test Failure). A push button from the front
panel allows silencing of the AC fail alarm and the initiation of the UPS self
test sequence as well. The UPS case for 750 ~ 2000VA is made of plastic as
well as 3000VA is made of metal.
This series is powered from the AC mains and supply AC outputs via
receptacles on the rear panel. Communication and control to the unit is
available through serial or USB ports located on the rear panel. The serial
port will support communications directly with a server. The communications
protocol for the serial ports shall conform to true RS232 interface.
Features:
Microprocessor control guarantees high reliability
High frequency design
Built-in boost and buck AVR
User replaceable design for 1500VA or above
Selectable output range and line sensitive
Cold startup capability
Built-in Dry contact/RS-232/USB communication port
SNMP allows for web-based remote or monitoring m anagement
Enable to extend runtime with scalable external battery pack for
1500VA or above
Overload, Short-circuit, and overheat protection
Rack/Tower 2 in 1 Design
19” rack mount available for all models
1
2. SAFETY INSTRUCTION – CAUTION
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS - This Manual Contains Important
Instructions that should be Followed during Installation and
Maintenance of the UPS and Batteries.
WARNING: Do not attempt to repair and service this UPS. This UPS
contains high voltages which could cause the risk of electrical shock.
Even this UPS is disconnected from the electrical outlet, the dangerous
voltage still may be present through the battery. All maintenance and
battery replacement should be performed by qualified service
personnel only.
1. This UPS must be placed indoors with adequate airflow and free of
contamination. To install or operate it in a clean and indoor environment,
free from moisture, flammable liquids, and direct sunlight. Ambient
temperature range must be 0°C to 40°C (32°F to 104°F).
2. This UPS is designed for Commercial/Industrial use only. It is not
intended for use with life support application and other designated
“life-critical” devices.
3. Do not remove the input power cord when this UPS is turned on. This
removes the safety ground from this UPS and the equipment connected to
the UPS.
4. Turn off this UPS and disconnect input power cord before battery
replacement.
5. Battery contains high short-circuit current. Replacing or servicing the
battery which should be performed and supervised by qualified service
personnel knowledgeable of batteries and required precautions.
Remove watches and jewelries
Use tools with insulated handles
Wear rubber gloves and boots.
Do not lay tools or metal parts on top of batteries.
Disconnect charging source prior to connecting or disconnecting battery
terminals.
3
2
6. When replacing the batteries, use the appropriate replacement battery kits,
same number and type of battery are MUST.
7. Do not open or mutilate the battery. Released electrolyte is harmful to skin
and eyes that may be toxic.
8. Do not dispose of battery in a fire. Battery may explode. Proper disposal of
battery is required. Please refer to your local laws and regulations for
disposal requirements.
9. To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
3
2. SAFETY INSTRUCTION – CAUTION
10. This UPS contains high voltages which may cause the risk of electric
shock. Do not remove cover. There are no user replaceable parts inside
this UPS. Please contact your local dealer or distributor for service.
11. To reduce the risk of fire, connect to a circuit provided with 1.25(at least
20A) amperes maximum branch circuit over-current protection in
accordance with the National Electric Code, ANSI/NFPA.
12. This pluggable type A equipment with battery already installed by the
supplier is operator installable and may be operated by laymen.
13. During the installation of this equipment it should be assured that the sum
of the leakage currents of the UPS and the connected loads does not
exceed 3.5mA.
14. Attention, hazardous through electric shock. Also with disconnection of
this unit from the mains, hazardous voltage still may be accessible
through supply from battery. The battery supply should be therefore
disconnected in the plus and minus pole of the battery when maintenance
or service work inside the UPS is necessary.
15. The mains socket outlet that supplies the UPS shall be installed near the
UPS and shall be easily accessible.
4
2. SAFETY INSTRUCTION – CAUTION
2.1 Description of Commonly Used Symbols
Symbol & Description
SymbolDescription
Alert you to pay special attention
Caution of hi gh voltage
Alternating current source(AC)
Direct current source(DC)
Protective ground
Recycle
Keep UPS in a clear area
5
Front Panel —
1 Switch ON/OFF
2 Switch Self-Test/ Alarm Silence
3 Switch Config
4 Switch Enter
5 LED Input Type(Operating Mode)
6 LED Voltage Range
7 LED Bad Battery
8 LED Overload
9 LED Fault
10 LED PCB Fail (or Site Fault)
11 LED Battery Mode
12 LED Line Mode
13 LED Capacity of Load
14 LED Capacity of Battery
3. SYSTEM DESCRIPTION
No. Function Description
6
3. SYSTEM DESCRIPTION
1. Power Switch:
- To turn on the UPS, press the button more than three seconds
- To turn off the UPS, press and hold this button until you hear the UPS
beep ceases.
2. UPS Test/ Alarm Silence:
- The battery is fully charged during in line mode. To perform self-test
function, press and hold the
- To disable alarm buzzer, press this button for a second that will turn off
the alarm buzzer. Each tim e a new alarm event is encountered the
alarm that will sound and press this button to turn off the alarm.
Note: Unable to disable alarm buzzer as below conditions: Low
Battery, Overload, Fan Failed, Fan Fault Time Out, Over
Temperature.
3. Configure:
To reconfigure the internal UPS setup options, follow the procedure as
below:
button for five seconds.
Step 1: Press the Configure
UPS will transfer from configure mode to “output voltage mode”.
Step2: Press the Configure
allows you to select the “output voltage mode” one by one.
Step3: After selecting the mode, press the Enter
three seconds, the “output voltage mode” is configured.
Step4: UPS will automatically transfer from configure mode to “operating
mode”.
Step5: Press the Configure
will allow you to select the “operating mode” one by one.
Step6: After selecting the mode, press the
seconds, the “operating mode” is configured.
4. Enter:
Press the
button after you choose the mode.
button more than three seconds. Then
button more than one second, the UPS
button more than
button more than one second; the UPS
button more than three
7
3. SYSTEM DESCRIPTION
5. Input Type (Operating Mode) LED:
Normal mode: The Yellow LED indicator will illuminate during normal
mode, the UPS accepts AC input voltage range from +/-20%.
Generator: No change to voltage window. However, the low frequency
transfer point is changed to 40Hz and there is no limitation for high
frequency transfer point.
Wide range: The LED indicator will illuminate, the UPS accepts AC
input voltage range from -30% ~ +20%.
6. Voltage Range (Output Voltage Mode) LED:
UPS Output voltages selection: 110VAC/120VAC/127VAC or
220VAC/230VAC/240VAC.
7. Bad Battery LED:
The LED indicator will light on when the battery is failed or if the
battery is disconnected, LED will flash every two seconds. Please
check your battery connection; replace the battery or contact your
local dealer for a battery replacement kit.
8. Overload LED:
The LED indicator will light on when the UPS overload timeout.
9. Fault LED:
The LED indicator will light on when the UPS fails/overload is
timeout /or short-output.
8
3. SYSTEM DESCRIPTION
10. PCB FAIL LED(or SITE FAULT LED):
PCB FAIL LED: the LED indicator will light on when the power module
of UPS fails.
SITE FAULT LED: the LED indicator will light on when UPS is plugged
into an improperly utility
Note: “SITE FAULT” function is only available for 120Vac models.
11. BAT Mode LED (Battery Mode):
The LED indicator will flash every five seconds when the UPS is providing
battery power to your equipment. On the other hand, the LED indicator
gives you a warning which will flash every two seconds when the battery is
low.
12. Line Mode LED:
The line LED indicator illuminates when the AC source is present.
13. Capacity of Load LED:
Load Indicator: The
LED indicator and the load level indicator
will illuminate to show the load level.
Load Level Indicator:
There are four LED bar graphic to indicate the percentage of UPS
load capacity which is being used by the protected equipment. The
greater the load, the more LED indicators that will be illuminated.
Each LED indicator designates a 25% of the UPS output capacity.
Please see the following load level respectively.
0 ~ 25%: 1
26% ~ 50%: 1
51% ~ 75% : 1
st
LED indicator
st
st
nd
and 2
LEDs indicator
, 2nd, and 3rd LEDs indicator
76% ~ 100%: All of four LED indicators will illuminate
14. Capacity of Battery LED:
Battery Indicator: The
LED indicator and battery level indicator
will illuminate to show battery level.
9
3. SYSTEM DESCRIPTION
Battery Level Indicator:
There are four LED bar graphic to indicate the amount of battery
capacity remaining. The higher the battery ca pacity, the more LED
indicators that will be illuminated. Each LED indicator designates a 25%
capacity level. Please see the following capacity level respectively.
0 ~ 25%: 4
26% ~ 50%: 3
51% ~ 75% 2
76% ~ 100%: All of four LED indicators will illuminate
Indicator Condition —
Condition
Utility Mode
(AC Mode)
Backup Mode
(Power Failure)
UPS Fault Fault LED lighting
Overload Overload LED lighting
Low Battery Battery LED flashing every second
Audible Alarm Condition —
Condition
Backup Mode
(Power Failure)
Low Battery Sounding every second
UPS Fault Continuously Sounding
Battery Replacement Sounding every second
th
LED indicator
rd
and 4th LEDs indicator
nd
, 3rd, and 4th LEDs indicator
Alarm
Line LED Lighting
Flashing every four seconds
Site fault LED lighting (For 120VAC Models) Site Fault
4 segment LED bar:
th
0~25%: 4
LEDs lighting; 51~75%: 2
LED lighting; 26~50%: 3rd and 4th
nd
, 3rd, and 4th LEDs
lighting; 76~100%: all of 4 LEDs lighting
Alarm
Sounding every four seconds
Overload Sounding every second
10
3. SYSTEM DESCRIPTION
Back Panel -
VI-750R / 1000R
Rear panel description for LV and HV models table
No.
LV model (110/120/12 7Vac) HV model (220/230/240Vac)
1
2
3
4
5
AC Input Power cord AC Input & Protection
AC Output NEMA AC Output IEC
Modem/Network Surge Protection
RS232 / Dry-Contact Communication Port
USB Communication Port
Function
11
3. SYSTEM DESCRIPTION
VI-1500R / 2000R
1. Host Rear Panel:
The host rear panel pictures for HV and LV models are shown as below:
Host Rear panel for HV model
Host Rear panel for LV model
13
12
Rear panel description for LV and HV models table
No.
LV model (110/120/127Vac)HV model (220/230/240Vac)
Function
1 RS232 / Dry-Contact Communication Port
2 SNMP Port
3 USB Port
4 EPO
5 Modem/Network Surge Protection
6 N/A Input Breaker
7 AC Output
8 AC Input AC Input
9 External Battery Connector
2. EBM Rear Panel:
The EBM rear panel pictures is shown as below:
EBM Rear panel for HV model
EBM Rear panel for HV model
13
3. SYSTEM DESCRIPTION
EBM Rear panel for LV model
Rear panel description for LV and HV models table
No.
LV model (110/120/127Vac)HV model (220/230/240Vac)
10 USB Port USB Port
11 RS232 / Dry-Contact Communication Port
16
4. INSTALLATION
1. Inspecting the Equipment
Inspect the UPS upon receipt. If the UPS has been damaged during
shipment, keep the box and packing material for the carrier. Notify
the carrier and dealer immediately.
2. Placement
This UPS should be installed indoors with adequate airflow a nd free of
contamination. Locate it in a clean and indoor environment, free from
moisture, flammable liquids, and direct sunlight. Maintain a minimum
clearance of 4 inches (100mm); an ambient temperature range must be
0°C to 40°C (32°F to 104°F), and operating humidity range must be 20%
to 80% relative humidity (non-condensing).
CAUTION: The long term uses at ambient temperature in higher than 25°C
which should reduce battery life. In addition, place the UPS unit away from
the monitor at least 20cm to avoid interference.
3. Charging
This UPS is shipped from the factory with its internal battery fully charged;
however, some charge may be lost during shipping. The battery should be
recharged prior to use. Plug the UPS into an appropriate power supply
and allow the UPS to charge at least 4 hours.
4. Load Connection
Connect one load-related device to each of the power receptacles supplied
at the rear of the UPS.
5. Modem/Phoneline Connection
Plug incoming telephone line into the “In” socket at the back of the UPS.
Use on telephone line cable and plug one end of the telephone line cable to
the “Out” socket at the back of the UPS. Plug the other end to the modem
input socket.
6. DC Start Function
DC Start Function enables UPS to be started up when AC utility power is
not available and battery is full charged. Just simply press the On/Off switch
to turn on the UPS.
14
17
4. INSTALLATION
7. Turn On/Off
To turn on/off the UPS, you should press the on/off switch three
seconds at least.
8. UPS Setup
All models series are designed for tower and rack purpose. They can
be installed as a 19 inch equipment rack, and 3000VA can be placed
in a tower (with optional stand) as well. Please follow the instruction
for Tower Setup or Rack-Mount Setup.
9. Tower Setup
This series can be placed in horizontally and vertically. 3000VA
model is designed in a rack itself. As a tower, it is provided with the
optional UPS stand to stabilize the UPS when the UPS is positioned
in vertically. The UPS stand must be attached to the bottom of the
tower.
VI-750R / 1000R
T ower form
15
18
VI-1500R / 2000R
Host and EBM integrate into three types of tower forms
(a) Tower form 1 (b) Tower form 2
4. INSTALLATION
(c) Tower form 3
16
19
4. INSTALLATION
VI-3000R
T ower form setup
1. Slide down the UPS vertically and put two UPS stands at the
end of the tower.
2. Place the UPS into two stands carefully.
20
4. INSTALLATION
10. Rack-Mount Setup
750/1000/1500/2000VA(optional)and 3000VA can be installed in 19”
racks. And the UPS and external battery enclosure need 2U of
valuable rack space. Use the following procedure to install UPS in a
rack.
VI-750R / 1000R (optional)
1. Align the mounting ears with screw ho les on the side of the UPS.
2. Install rack-mounting rails with the screws provided tightened up
into rack enclosure.
21
4. INSTALLATION
3. Insert UPS into the slide assemblies and lock it in the rack enclosure.
4. Add up the front panels for both sides. The load can be connected.
22
4. INSTALLATION
VI-1500R / 2000R (optional)
HOST and EBM integrate into a rack form
1. Place the UPS on a flat and in a clean place that the front side of
the UPS is facing to you.
2. Disconnect the cable from the Host and EBM.
HOST and the EBM are disconnected
3. Loosen the screws and remove the Host and EBM cover from the
unit
24
23
4. INSTALLATION
4. Pull two covers toward the direction shown as below.
5. Align the mounting bracket with the screw holes on the each side
of Host and EBM and secure with the supplied screws.
6 .Reinstall the Host and EBM cover.
24
4. INSTALLATION
7. Tighten all screws up to front panels and setup rack-mount for front
side is completed
8. Align two small mounting brackets at the rear of Host and EBM
and secure with the supplied screws. Install Output receptacles at
the rear panel of the Host.
9. Setup rack-mount is completed and to connect the UPS
29
25
EBM and EBM integrate a rack form
VI-3000R
Install the 3000VA series into 19” rack as shown below.
.
1. Turn on the UPS and connect the load.
2. After installing the UPS into rack, the load may be connected. Make
sure the load equipment is turned off, then plug all loads into the
output receptacle properly protected by a circuit breake r of fuse in
accordance with national and local electrical codes.
29
26
4. INSTALLATION
11. Emergency Po wer Off(EPO) set up
1500/2000VA and 3000VA include EPO port that allows power to be
shut down the protected equipment immediately and does not follow
the shutdown procedure from any power management software.
Note: When EPO switch is reset, the equipment will not return to
battery power until the UPS is manually restarted. If pressing power
switch to turn off UPS after EPO is activated, the UPS remains in
Standby mode when restarted until pressing power switch to turn on
the UPS again.
Follow the procedure to install the EPO switch as below.
1. Check the UPS is turned off.
2. Remove the EPO connector from the EPO port on the rear panel
of UPS
3. Connect isolated, normally-open, dry contacts (rated to handle
60Vdc maximum, 30Vac RMS maximum, and 20mA maximum)
across the EPO device to Pin 1 and Pin 2. Use non-shield wiring,
size 18-22 AWG (0.75 mm
4. Reconnect the EPO connector to the EPO port.
5. Verify that the externally-connected EPO switch is not activated to
enable power to the UPS output receptacles.
6. Plug in the UPS, then pressing power switch button to turn on
the UPS.
7. Activate the external EPO switch to test the EPO function
8. De-activate the external EPO switch and restart the UPS.
2
– 0.3 mm2).
25
27
5. ADDITIONAL BATTERY INSTALLATION SETUP
1500/2000VA and 3000VA include external battery port that allow to
provide additional battery runtime. 1500/2000VA model has no internal
battery,and 3000VA has designed an internal battery inside the UPS.
Caution: Connecting battery cable to external battery port may occur
sparkle if adding up additional battery.
Follow the procedure to install additional battery as below.
VI-1500R / 2000R
There are two external battery ports for each side of UPS itself and
battery pack.
1. Connect the battery cable to the external battery port of the rear of
UPS.
2. Then connect the supplied battery cable from extended battery
module to the external battery port of the rear of previous UPS.
3. If continuing to add up extended battery pack, repeat above steps.
Additional battery connection in rack form
29
28
5. ADDITIONAL BATTERY INSTALLATION SETUP
Additional battery connection in tower form
VI-3000R
There is one external battery port for the UPS itself.
1. Connect the supplied battery module cable from extended battery
module to the external battery port of the rear of UPS.
2. If continuing to add up extended battery module, repeat above steps.
29
6. BATTERY REPLACEMENT
When the Bad Battery indicator flashes and there is a
continuous sounding, the battery may need to be replaced. Please
check the battery connection or contact your local dealer to order new
battery.
CAUTION: A battery can present a risk of electrical shock and high
short circuit current. The following precautions should be observed
before replacing the batteries.
1. Turn off the UPS and disconnect the utility power cord from the wall
outlet.
2. Remove rings, watches, and other metal objects.
3. If the battery replacement kit is damaged in anyway or shows signs
of leakage, contact your dealer immediately.
4. Properly recycle or dispose of used battery. Do not dispose of
batteries in a fire. The batteries may explode.
Note: If you are not qualified service personnel to replace the battery,
do not attempt to open the battery door. Please call local dealer
or distributor immediately.
Recycle the used battery:
Never dispose the batteries in a fire. It may explode.
Do not open or mutilate the batteries. Released electrolyte is
harmful to the skins and eyes. It may be toxic. A battery can
present a risk of electrical shock and high short circuit current.
To recycle properly the used battery, please do not discard the UPS,
battery pack, and batteries into the trash bin. Please follow your local
laws and regulations; you may contact your local recycling waste center
for further information to dispose properly of the used UPS, battery pack,
and batteries.
30
6. BATTERY REPLACEMENT
Follow the steps and Charts below to replace batteries:
VI-750R / 1000R
1. Unscrew and remove the front panel on both ends.
2. Disconnect the battery cable from the UPS and remove the battery
retaining battery bracket.
3. Grasp the battery and pull it out from the front panel.
31
32
6. BATTERY REPLACEMENT
4. Slide the new battery into UPS
5. Reconnect the battery cable and screw up the battery retaining
battery bracket.
6. Close and reinstall the front panel.
VI-1500R / 2000R
1. Remove the battery case (EBM) front panel by pulling on both ends.
2. Disconnect the battery cable from the EBM.
3. Unscrew and remove the battery retaining battery bracket.
32
6. BATTERY REPLACEMENT
4. Pull the battery out onto a flat area.
5. Slide the new battery into EBM.
6. Reconnect the battery cable and screw up the battery retaining
bracket.
7. Close and reinstall the front panel back to EBM.
VI-3000R
1. Remove the battery case (EBM) front panel by pulling on both ends.
2. Disconnect the battery cable from UPS.
35
33
6. BATTERY REPLACEMENT
3. Unscrew the battery bracket from the EBM
4. Remove the battery bracket from EBM by pulling on both ends.
5. Pull the battery out (from right side) onto flat area.
6. Pull the left side of battery out onto flat area.
6. BATTERYREPLACEMENT
35
34
7. Slide the new batteries into EBM.
8. Reconnect the battery cable and screw up the battery bracket.
9. Close and reinstall the front panel back to EBM.
C Mode Line LED lighting
Backup Mode Battery LED flashing every 4 seconds
Site Fault Site fault LED lighting (for 120Vac models)
Load/Battery Level
UPS Fault Fault LED lighting
Overload Overload LED lighting
Low Battery Battery LED flashing every second
Backup Mode Sounding every 4seconds
Low Battery Sounding every seconds
UPS Fault Continuously Sounding
Overload Sounding every second
Battery Replacement Sounding every second
Dimension
UPS Case
Battery
Case
Operating Environment 0- 40°C, 0-90 % relative humidity (non-condensing)
Noise Level Less than 45dB
RS-232 Support Windows Family, Linux, and Mac
Dry-Contact Yes YesYes
After the UPS has been installed, you must install the software (Smart Power) that
came packaged with your UPS. Smart Power monitoring software performs
the monitoring and controlling functions. This software displays the status and
diagnostic symptoms on the monitor. In case of the power failure, it provides the
auto shutdown for the computer.
Please use the following serial number (CD and download version) for Smart
Power UPS software: 726T25-4791-2N39546.
When your computer restarts, the
Smart Power UPS
software will appear as a
green plug icon located in the system tray, near the clock.
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