NetAgent
UPS SNMP Agent
User’s Manual
User Guide for NetAgent
Version 6.0
Firmware version 2.42
Copyright Information
Copyright © 2000-2009, Mega System Technologies, Inc.
All rights reserved.
Reproduction without permission is prohibited.
Technical Support and Contact Information
Mega System Technologies, Inc.
Tel: +886-2-87922060
Fax: +886-2-87922066
Web: www.megatec.com.tw
E-mail: service@megatec.com.tw
Contents
Chapter1. Introduction ________________________________________ 1
Section1. Features __________________________________________ 1
Section2. Applications _______________________________________ 2
2.1 NetAgent makes your UPS on the Internet____________________ 2
2.2 NetAgent Provides Shutdown Utilities________________________ 2
2.3 NetAgent II for Surrounding Monitoring ______________________ 2
2.4 When we need the NetAgent? _____________________________ 2
Section3. NetAgent Models ___________________________________ 4
3.1 NetAgent Models________________________________________ 4
*DT/CT version same dimension as DP/CP.______________________ 5
*DT/CT has RTC and 2MB flash to maintain correct date/time and log
saving.___________________________________________________ 5
3.2 Pictures of NetAgent II ___________________________________ 6
3.3 NetAgent Package Contents_______________________________ 7
3.4 NetAgent II Out looking___________________________________ 7
3.5 NetAgent Mini Out looking ________________________________ 9
Chapter 2. NetAgent UPS Installation ___________________________ 10
Chapter 3. NetAgent, UPS and Network Connection _______________ 11
Section1. Install the NetAgent II with UPS and Network___________ 11
1.1 For External NetAgent II __________________________________11
1.2 For Internal NetAgent II___________________________________11
Section2. Install the NetAgent Mini with UPS and Network ________ 12
2.1 For External NetAgent Mini_______________________________ 12
2.2 For Internal NetAgent Mini _______________________________ 12
Chapter 4. Using Netility Setup IP.Upd ate Firmware________________ 13
Section1. Install Netility _____________________________________ 13
Section2. Using Netility _____________________________________ 13
Chapter 5. UPS Web mana gement by NetAgent___________________ 17
Section1. Introduction ______________________________________ 17
Section2. NetAgent UPS Web Interface ________________________ 18
2.1 Information ___________________________________________ 19
2.1.1 System Status______________________________________ 20
2.1.2 Basic Information ___________________________________ 21
1
2.1.3 Current Status______________________________________ 22
2.1.4 Remote Control ____________________________________ 22
2.1.5 Meter/Chart________________________________________ 24
2.1.6 Modem Status (For 3 Ports NetAgent II only)______________ 25
2.1.7 Environment Sensors-NetFeeler II______________________ 26
2.2 Configuration__________________________________________ 27
2.2.1 UPS Configuration __________________________________ 28
2.2.2 UPS On/Off Schedule________________________________ 30
2.2.3 Network __________________________________________ 31
2.2.4 SNMP ____________________________________________ 34
2.2.5 Email_____________________________________________ 37
2.2.6 SMS _____________________________________________ 39
2.2.7 Modem (For 3 Ports NetAgent II only) ___________________ 40
2.2.8 WEB/Telnet________________________________________ 41
2.2.9 System Time_______________________________________ 42
2.2.9 NetFeeler II (For 3 Ports NetAgent II only)________________ 43
2.2.10 Language ________________________________________ 44
2.3 Log Information________________________________________ 45
2.3.1 Event Log _________________________________________ 45
2.3.2 SMS _____________________________________________ 47
2.3.3 Data Log__________________________________________ 48
2.3.3 Save Data Log _____________________________________ 50
2.4 Help_________________________________________________ 51
2.4.1 Search NetAgent ___________________________________ 51
2.4.2 Serial Port Debug___________________________________ 51
Chapter 6. T elnet (Rem ote Configuration)________________________ 54
Section1. Introduction ______________________________________ 54
Section2. Telnet Configuration _______________________________ 54
Chapter 7. ClientMate - Windows Shutdown Utility ________________ 56
Section1. Install ClientMate__________________________________ 56
Section2. Using ClientMate __________________________________ 56
2.1 Config _______________________________________________ 57
2.2 Closed Files __________________________________________ 58
2.3 About________________________________________________ 59
2.4 Event log_____________________________________________ 59
2.5 IP address of connection_________________________________ 60
2
2.6 AC power status _______________________________________ 60
2.7 Battery Status _________________________________________ 60
2.8 Status History _________________________________________ 60
Chapter 8. SNMPView – Windows Based UPS Management System__ 61
Section1. Introduction ______________________________________ 61
Section2. System Requirements______________________________ 61
Section3. Install SNMPView__________________________________ 62
Section4. Using SNMPView __________________________________ 63
Section5. SNMPView Buttons ________________________________ 64
5.1 ENUMERATE(D)_______________________________________ 66
5.1.5 Browse Device _____________________________________ 67
5.1.6 Export Configuration_________________________________ 67
5.1.7 Import Configuration _______________________________ 68
5.1.8 Open archive Event Log______________________________ 69
5.1.9 Open archive Data Log_______________________________ 70
5.1.10 Quit_____________________________________________ 70
5.2 View(S) ______________________________________________ 71
5.2.1 Large Icons________________________________________ 71
5.2.2 Small Icons________________________________________ 71
5.2.3 Details____________________________________________ 72
5.2.4 Map Background ___________________________________ 72
5.3 Tools(P)______________________________________________ 73
5.3.1 Settings___________________________________________ 73
5.3.2 UPS Monitor _______________________________________ 76
5.3.3 UPS Management __________________________________ 79
5.4 System(S) ____________________________________________ 80
5.4.1 Event Log _________________________________________ 80
5.4.2 Data Log__________________________________________ 80
5.4.3 SNMP Option ______________________________________ 81
5.5 User(U) ______________________________________________ 82
5.5.1 Change Password __________________________________ 82
5.5.2 User Management __________________________________ 82
5.6 Help(H) ______________________________________________ 83
5.6.1 HTML Help ________________________________________ 83
5.6.2 About ____________________________________________ 83
Appendix A - Up date the firmware of NetAgent UP S _______________ 84
3
Appendix B -3 Ports NetAgent II with SMS Modem ________________ 87
Appendix C –SMS Server with SMS Modme______________________ 91
4
Chapter1. Introduction
Section1. Features
NetAgent is a new generation SNMP (Simple Network Management Protocol)
monitoring product. Not only could remote control the UPS and get the current
status of it, the NetAgent II –3Ports also could provide other functions, ex.
connect to Modem or GSM Modem to make the monitoring possible when
there is no permanent connection to Internet and sens SMS notification . The
NetAgent II – 3Ports could also been used to connect to ‘NetFeeler II’, to get
the temperature, humidity and water conditions. To get the condition of Smoke
detector, Gas detector, door and window detector are also possible.
This product is for “Contact Closure” and “RS232” interface UPS. The
communication protocol includes the Contact Closure, RS232[MegaTec],
RS232[Phoenixtec], SEC 2400, SEC 9600, Three Phase, Powerware, Smart
APC, EMERSON. User could also provide their own protocol to build in.
NetAgent provides a simple and easy installation procedure. CD provides
along with NetAgent offers several softwares to allow the user to configure IP
address; central monitoring and multi shutdown on different operating systems.
Other advance configurations could be accomplished in the Web browser.
Features:
n Provide SNMP MIB to monitor & control UPS
o Auto-sense 10M/100M Fast Ethernet
p Manage and configure via Telnet, Web Browser or NMS
q Support TCP/IP, UDP, SNMP, Telnet, SNTP, PPP, HTTP, SMTP Protocol
r Providing easy setup and upgrade tools via MS-Windows, just a few
seconds to finish IP setting, about 1.5 minutes to upgrade firmware.
s Send SNMP TRAP ; E-mail and SMS for events notification.
t Auto email daily UPS history report
u Matches with shutdown software to protect computer’s file saving and shut
down safely
v NetAgent II – 3Ports : Environment Measurement (Optional Kits), External
modem dial in/out via PPP protocol or GSM/GPRS Modem
1
Section2. Applications
2.1 NetAgent makes your UPS on the Internet
When the UPS connects with NetAgent, the system manager could check
each and every UPS condition by a computer with Browser installed. The
manager could monitor and control the UPS by simply input the IP address of
the NetAgent which connects to the UPS. When there is a power abnormal
condition happens, the NetAgent could also send the trap information to the
system manager to take proper action.
2.2 NetAgent Provides Shutdown Utilities
When a computer on the network with the NetAgent utility installed, it could
locate all the NetAgent on the network. When the UPS of this NetAgent is in
AC failure condition or Battery Low condition, the operating system could close
all the files on the system, and perform a gracefully shutdown. This could avoid
system corrupt when a power disconnection happened.
2.3 NetAgent II for Surrounding Monitoring
3Port NetAgent II could be use to connect the surrounding monitoring utility,
NetFeeler II, to get the temperature/humidity/smoke/fire signals. These
informations could also be revealed on the NetAgent Web page. When there is
an abnormal condition happened, it could also be sent as a trap to the system
manager.
2.4 When we need the NetAgent?
n When we need to remote monitoring and controls the UPS conditions. For
example, the system manager could use the Internet to control all the UPS
conditions all over the country. When the shutdown utility is installed, the
shutdown utility could close all the files and shutdown the system when a
power abnormal condition happened.
o When we need to monitor surrounding conditions of the machine room,
warehouse, office, …etc. For example, the system manager could know the
temperature, humidity, smoke and water condition by using the NetAgent II3Ports version and NetFeeler II. The system manager could always know
these surrounding conditions by using a Web browser.
2
Fig.1 NetAgent connection Software
Fig.2 3 Port NetAgent II Diagram
3
Section3. NetAgent Models
3.1 NetAgent Models
NetAgent II Model
P/N Package Contents Internal/External 1/3 Ports 1/3 phases
CP504
CT504
CP503
CT503
BP505
BP506
P/N Package Contents Internal/External 1/3 Ports 1/3 phases
DP520
DT520
1. 1Port Internal card
2. NetAgent Utility CD
3. User Manual
1. 1Port External card
2. NetAgent Utility CD
3. User Manual
4. Adaptor
1. 3 Port External Agent
2. NetAgent Utility CD
3. User Manual
4.M2501 Cable (for Contact
Closure UPS)
5.M2502 or M2505 Cable. (for
RS232 UPS)
6. M2506 Cable (for Modem)
7. 9V DC adapter
1. 3 Port Internal card
2. NetAgent Utility CD
3. User Manual
3. M2506 Cable (for Modem)
NetAgent Mini Model
1. Internal NetAgent Mini
2. NetAgent Utility CD
3. User Manual
Internal
External
External
Internal
Internal
1 Port 1/3 phases
3 Ports 1/3 phases
1 Port 1/3 phases
DP801
DT801
DP802
DT802
DP522
DT522
DP523
DT523
1. Internal NetAgent Mini
2. NetAgent Utility CD
3. User Manual
1. Internal NetAgent Mini
2. NetAgent Utility CD
3. User Manual
1. Enternal NetAgent Mini
2. NetAgent Utility CD
3. User Manual
4. 5.3V DC adapter
1. Enternal NetAgent Mini
(Dry Contact)
2. NetAgent Utility CD
3. User Manual
4. 5.3V DC adapter
Internal
Internal
External
External
4
DP532
DT532
1.Enternal NetAgent Mini with LCD
Display
2. NetAgent Utility CD
3. User Manual
4. 5.3V DC adapter
*DT/CT version same dimension as DP/CP.
*DT/CT has RTC and 2MB flash to maintain correct date/time and log saving.
External
5
3.2 Pictures of NetAgent II
NetAgent II(BP,CP/CT,DP/CT Series)
CP504
CP503
BP506
BP505
NetAgent Mini (DP Series)
DP520 DP522 DP532
DP801 DP802
6
3.3 NetAgent Package Contents
n NetAgent Utility CD, including:
♦ Netility:Configure NetAgent IP address, update firmware
♦ ClientMate:Windows, Linux, FreeBSD shutdown utility.
♦ SNMPView:Windows platform multiple NetAgent UPS management
software.
♦ SMS Server: SMS Notification
♦ UPS MIB:MIB file for the Network Management System
♦ Time Server:Time adjustment utility
♦ And NetAgent installation/users manual
o M2501 Cable:For external NetAgent II connection to contact closure UPS
p M2502 (or M2505) Cable:For external NetAgent II connection to RS-232
UPS.
q M2506 Cable:For connection 3Port NetAgent and Modem.
r 9V DC Adapter:For External NetAgent II
s 5.3V DC Adapter:For External NetAgent Mini
3.4 NetAgent II Out looking
♦ 1 Port NetAgent (Internal / External):
♦
7
3 Ports NetAgent (Internal / External) :
LED Table
Yellow Red Green Status
Solid Off Solid Off Solid ON Power ON
Flashing Solid ON Solid ON System initial
Solid ON Solid Off Solid ON Normal operation
Solid ON Flashing Solid ON
Flashing Flashing
Green light : Power state
Red light : Connection state with UPS
Fig.2 NetAgent II Out looking
Solid ON
No connection to
UPS
Writing data to
flash memory
8
3.5 NetAgent Mini Out looking
NetAgent Mini External
NetAgent Mini Internal Module
To UPS
To UPS
Status LED
To LAN
(LAN Port LED)
Light signal application of NetAgent Mini - Status LED
Light color Signal definition Condition description
Green Power state On: Normal power
Red Connection state with UPS Flash: no connection with UPS
Orange Correspondence state
Light signal application of NetAgent Mini - LAN Port LED
Light color Condition description
Green
Yellow
On: Internet correspond speed is 100M
Flash: Data transmmiting
On: Internet correspond speed is 10M
Flash: Data transmmiting
To DC adapter
Status LED
Light flashes when Netagent transmits
command to UPS
(LAN Port LED)
To LAN
Fig.3 NetAgent Mini Out looking
9
Chapter 2. NetAgent UPS Installation
(
)
Before using the NetAgent, the proper hardware and software configuration is
necessary. Hardware installation is to connect the NetAgent and UPS and
network. Software configuration includes the IP address.Firmware upgrade. Or
using the Browser or Telnet for configuration.
You could also install the shutdown utility – ClientMate to protect your Windows
operating system. And also could use the UPS management software –
SNMPView, to control and management multiple UPS on the network.
Connect the NetAgent,
UPS and Network
(Chapter 3)
Setup the NetAgent IP address
or update firmware by using
Netility (Chapter 4)
Using the Brower to connect to
NetAgent by using the IP
address of it. (Chapter 5)
Using the shutdown
utility – ClientMate to
connect to NetAgent UPS
(Chapter 7)
Fig.4 NetAgent UPS installation flowchart
Using the Telnet to
configure the NetAgent
UPS settings
Chapter 6
The NetAgent management
utility – SNMPView could be used
to manage multiple NetAgent
(Chapter 8)
10
Chapter 3. NetAgent, UPS and Network Connection
NetAgent II and NetAgent Mini provides External and Internal model for different
UPS interface requirement. Please reference the following description for
detailed information of UPS and network connection.
Section1. Install the NetAgent II with UPS and Network
NetAgent II - External NetAgent II - Internal
n To LAN
o Cable Connection
p DC adapter
q AC Power
Fig.5 NetAgent II Installation
n Insert
NetAgent into
UPS slot
o To LAN
1.1 For External NetAgent II
n Connect the NetAgent II Adapter to LAN, using the appropriate UTP port.
o Connect the specified serial cable (M2501/M2502/M2505) from NetAgent II
Adapter to the serial port of UPS.
p Plug supplied AC adapter to the wall socket, the other side connection with
NetAgent Adapter.
q UPS with AC
1.2 For Internal NetAgent II
n Insert the Net Agent Card into the slot of UPS.
o Connect the Net Agent Card to LAN, using the appropriate UTP port.
11
Section2. Install the NetAgent Mini with UPS and Network
NetAgent Mini - External NetAgent Mini -Internal
nTo LAN
pTo
DC Adapter
oTo UPS
nTo LAN
oTo UPS
2.1 For External NetAgent Mini
n Connect the NetAgent Mini to LAN, using the UTP port.
o Connect the cable from NetAgent Mini to the serial port of UPS.
p Plug the DC adapter to UPS outlet, the DC plug connected with NetAgent
Mini.
2.2 For Internal NetAgent Mini
n Please make sure the connector direction of the cable is correct before
connecting to the NetAgent.
o Connect the NetAgent module to LAN, using the UTP port.
Warning: Please make sure the input Voltage and Frequency of the DC power adapter
(NetAgent II – DC 9V / NetAgent Mini – DC 6V or 5.3V) is correct before plug the
power into!
12
Chapter 4. Using Netility Setup IP.Update Firmware
Section1. Install Netility
n Insert NetAgent Utility CD to the CD-ROM driver and execute Netility.exe.
o After complete installation, there will be a ‘Netility’ group in Windows ’Start’ Æ
‘Program Group’.
Fig.6 Netility Group
pClick “Netility” could initiate the Netility and enter the mail window for
configuration.
Section2. Using Netility
The main window of Netility is here below,left table is to show you all of
NetAgent be searched in LAN; right side is function selection menu.
Fig.7 Netility Main Window
13
n Launch Device
Click Launch Device or double click the NetAgent listed in the table to launch it.
Enter the Account (Login Name) and Password (Login Password) set earlier to
login. If you did not configure one, then just click Apply to login.
o Network Settings
Choose the NetAgent from the right of the screen, then click “Configure”, would
shows the following setting page.
IP Address:Set IP address for Netagent UPS
When use at the first time, please set IP address; subnet mask; and gateway.
After setting, enter IP address from Telnet or Browser to connect to NetAgent’s
website.
When using DHCP or BOOTTP to set up IP address, IP address, Subnet Mask
and Gateway would receive directly by the system.
Fig.8 Netility : Set IP address for NetAgent UPS
Advanced:Advanced Netagent UPS Setting
In order to ensure the secure management of UPS, Netility provides two
protecting function:
Management Protocol
Netagent UPS provides HTTP/HTTPS(WEB) and Telnet to reference any
related parameter setting for the manager. Concerning with security, the
manager could build use openly or any advance port setting methods.
Followings are the description:
1. At advanced setting, two functions were set as activated by using port number
80 and 23 for Http and Telnet. As for Https and SSH are 443 and 22.
2. Untick means not using the function.
3. When set to the other port value, full IP Address must be entered in order to
login to the website or Telnet.
14
For example,
) Set 81 as HTTP port number, then http://192.168.0.177:81 must be typed at
the web address to proceed to Netagent UPS’s website.
) Set 23 as Telnet port number, then "192.168.0.177:24" must be typed at
Telnet to proceed to the Telnet screen of NetAgent UPS.
Netility Password
After password setting here, there is no way to give any command to NetAgent
by Netility software without user’s password. (NB. If lose this password,
Netagent UPS will never be able to complete any upgrade process.)
Fig.9 Netility : Advanced setting of Netagent UPS
15
p Firmware Upgrade
NetAgent offer convenient firmware upgrade function. When you are going to upgrade
firmware, click
new firmware file (*.bin) and press “Start”. Thus, Net Agent’s Red LED and Yellow
LED flashing alternative means the firmware is upgrading. After upgrade completed,
Net Agent will auto reboot.
Download Firmware from NetAgent Setup menu, click “Browser” select
To upgrade multi NetAgent with same firmware, hold on
“shift” or Ctrl” and choose the NetAgent device from Netility list.
(Please connect to the http://www.megatec.com.tw for the latest firmware) If
multi upgrade, select When upgrade firmware to multi NetAgent,
Note:Net Agent provided well-considerable protection function. If uploading was
interrupted and raised data in incomplete, Net Agent will keep its default to avoid of
complete data loss. In the case, just repeat “firmware upload” as well.
Fig.10 Netility : Update NetAgent UPS firmware
q About - Netility version examined
Fig.11 Netility version examined
r
Refresh List - Search Lan’s Netagent UPS manually
Netility would search all the available NetAgent from Lan automatically, or the
user could search manually by click on “Search NetAgent”.
16
Chapter 5. UPS Web management by NetAgent
Section1. Introduction
After finishing NetAgent installation, including hardware installation and IP setting, you
are now able to go to Ne
NetAgent IP address in Browser.
n Starting the Web Brower (Netscape or Internet Explore)
o Enter the NetAgent IP Address (Which is setting on Netility, e.g. 192.168.0.156).
p On the first screen, enter the current password. If no password has been set, just
press [ENTER].
tAgent web site to monitor and control UPS by inputting
Fig.12 Input NetAgent UPS IP address
Fig.13 NetAgent UPS Login dialog
17
Section2. NetAgent UPS Web Interface
Enter NetAgent UPS Web page,there are 4 main function items in the first Web
page:
2.1 Information
2.2 Configuration
2.3 Log Information
2.4 Help
Enter the main function item, the sub-menu items will be shown on the left side
of the page. When using this NetAgent for the first time, please enter the
[Config] menu item to set all the configuration items. Then the UPS
status could be correctly revealed by other pages.
Fig.14 NetAgent UPS - single port
Fig.15 NetAgent UPS - 3 ports
18
2.1 Information Sub-Menu :
2.1.1 System Status
2.1.2 Basic Information
2.1.3 Current Status
2.1.4 Remote Control
2.1.5 Meter/Chart
2.1.6 Modem Status
2.1.7 Environment Sensors-NetFeeler II
Note: The options available on this menu depend on the NetAgent model. (e.g. “NetFeeler II” will
not be display for one port.)
19
2.1.1 System Status
This page is to show NetAgent system information and Network settings. Values
shown here are either provided by NetAgent itself or they are user settings from the
Configuration pages.
System Information
This section is to show NetAgent system information. Values in Hardware
Version/Firmware Version/Serial Number/System Time, are provided by NetAgent itself.
Other values are user settings from the Configuration pages.
Network Status
This section is to show NetAgent Network settings. The MAC address is provided by
NetAgent. All other values in this section are user settings from the Configuration pages.
Fig.16 System Status
20
2.1.2 Basic Information
This page is to show UPS basic information. Values here are either provided by the
UPS or they are user settings from the Configuration pages.
UPS Information
Information about UPS Manufacturer/UPS Firmware Version/UPS Model are provided by
the UPS.
Battery Information
Values here are user settings from the Configuration pages.
Rating Information
Values here are provided by the UPS.
Fig.17 Basic Information
21
2.1.3 Current Status
This page is to show the UPS current status. Users can choose an interval from the
drop-down box to refresh the status readings.
UPS Status
This section is to show the UPS power status. The abnormal status will be displayed in
red when there is a power event.
Input Status
This section is to show the UPS input status, including AC Status/Input Voltage/Input
Frequency. Values here will be shown in red when an abnormal status condition occurs.
Output Status
This section is to show the UPS output status, including Output Voltage/Output
Status/UPS Loading. Values here will be shown in red when an abnormal status condition
occurs.
Battery Status
This section is to show the UPS Battery Status, including Temperature/Battery
Status/Battery Capacity/Battery Voltage/Time on Battery..etc. Values here will be shown
in red when an abnormal status condition occurs.
Fig.18 Current Status
2.1.4 Remote Control
This page is to provide remote UPS test functions. Choose the test item, then click
on 'Apply' to execute it. (Please refer to the UPS manual for individual UPS Test
functions.)
If you are using a Contact Closure UPS, you will only be able to use the function '
Turn off UPS when AC Failed'.
22
10 Second Test
This to perform 10 seconds UPS self test
Deep Battery Test
This function is to execute XX minute deep battery test
Test Until Battery Low
When execute, UPS will test Battery until battery low
Cancel Test
This function is to abort a test when it is executing.
Turn off UPS when AC failed/Reboot UPS
Selecting ' Turn off UPS when AC failed' will turn off the UPS. You can reboot the UPS by
selecting ' Reboot UPS'
.
Put UPS in Sleep mode for __ minutes/Wake up UPS
When the UPS is put into Sleep mode, it will not provide power. The UPS will provide
power again after Sleep mode time is complete.
Wake up UPS
When execute such command, UPS will be awake from sleep
Reboot UPS
When execute such command, UPS load would start over.
UPS Buzzer On/Off
This is to trigger UPS buzzer On. If its ON already, execute such command will set it OFF
Fig.19 Remote Control
23
2.1.5 Meter/Chart
This page displays temperature, capacity, load, voltage..etc of the UPS by appearing with
meters/chart diagram.
Fig.20 Meter/Chart
24
2.1.6 Modem Status (For 3 Ports NetAgent II only)
This page displays Modem’s status and information. when 3 ports NetAgent II connects
with modem.
Modem Information
This section displays the modem information.
GSM Modem Operating Status
This section displays the operating status between NetAgent and Modem.
Fig.21 Modem Status
25
2.1.7 Environment Sensors-NetFeeler II
3 Ports NetAgent could be connected to NetFeeler II to detect the environmental status.
NetFeeler II is to detect Temperature , Humidity and Water. It can receive signals from
wireless smoke sensors, gas sensors and security sensors to detect further environmental
conditions.
This page is to show details of the environment detected by NetFeeler II. Users could
choose an interval from the drop-down box to refresh the status. All settings can be set in
the Configuration/NetFeeler II page. The status will be displayed in red when NetFeeler II
detects an abnormal status condition. In addition, NetFeeler II will also set off an alarm for
notification.
NetFeeler II Status
Environmental Temperature
This section is to show current temperature which is detected by NetFeeler II.
Environment Humidity
This section is to show current humidity which is detected by NetFeeler II.(shown as%)
Water Status
This section is to show water presence (ie. flood)which is detected by NetFeeler II.
Gas Status
This section is to show gas presence which detected by gas sensor. When leakage of
gas detected, sensor would beep and stops only when gas vanish.
Smoke Status
This section is to show smoke presence (ie. fire) which is detected by smoke sensors.
Security Status (Security1 ~ Security7)
This section is to show open/close status for doors and windows. One NetFeeler II could
monitor up to 7 Security Sensors.
Fig.22 Environment Sensors - NetFeeler II
26
2.2 Configuration Sub-Menu :
2.2.1 UPS Configuration
2.2.2 UPS On/Off Schedule
2.2.3 Network
2.2.4 SNMP
2.2.5 Email
2.2.6 SMS
2.2.7 Modem
2.2.8 WEB/Telnet
2.2.9 System Time
2.2.10 NetFeeler II
2.2.11 Language
Please set each parameter correctly, so that NetAgent would operates properly.
Note: This page’s selection would differ according to the differnent interface of the UPS.
27
2.2.1 UPS Configuration
This page is to set the UPS configuration. Any wrong settings will cause incorrect
display values or disconnection between the UPS and NetAgent.
UPS Properties
UPS Communication Type
This section is to set up the communication interface of the UPS. (eg. Contact
Closure/Megatec/Phoenixtec/ Megatec 3 phase etc.) Please refer to the UPS manual to
set the correct communication type. Any wrong settings will cause disconnection between
the UPS and NetAgent.
Number of Batteries, Battery Full Charge Voltage (V), Battery Exhausted Charge
Voltage (V)
Please refer to the UPS manual to set the value.
Date of last battery replacement (yyyy/mm/dd)
This section is to record the date when the UPS battery was last replaced.
UPS Recorded
UPS Data Log
This section is to set how often the UPS data should be logged.
Test UPS
Test UPS for every
This section is to schedule the UPS to test once a week or once every two weeks or not
to test
Test UPS on Weekday
This section is to set the UPS to test on a particular day of a week.
Start Time of UPS Test ( hh:mm)
This section is to set the UPS to test at a specific time on the test day.
UPS Test Type
This is to select which test to perform.
Warning Threshold Value
Time out of after lost of connection
This section is to set a period of time after which NetAgent will send a disconnection
warning message. This warning message will be sent after NetAgent has lost contact with
the UPS for the time specified.
Critical Loading (%)
This section is to set the UPS critical loading. (shown as %) NetAgent will send a
warning message when the UPS is overloaded.
Critical Temperature (C)
This section is to set the UPS critical internal temperature. NetAgent will send warning
messages when the UPS overheats.
28
Critical Capacity (%)
This section is to set the UPS critical battery capacity (shown as % )NetAgent will send
warning messages when UPS low battery occurs.
Fig.23 UPS Configuration
29
2.2.2 UPS On/Off Schedule
This page is to schedule On/Off time for the UPS and Wake On Lan.
Weekly Schedule
This section is to set the time to turn on/off the UPS each day in the week.
Date Schedule
This section is to set the time to turn on/off the UPS on particular days. (Eg, holidays.)
The settings here override the settings in Weekly Schedule.
Warning will be initiated _ before Schedule shutdown event
NetAgent will send a warning message before a scheduled shutdown. This section sets
the delay time period after the message is sent and before the scheduled shutdown is
started.
Wake On LAN
This section is to wake the PC within the network. (Make sure the PC has such function
supported and configure as “Enabled” under BIOS.) Enter the IP address of that PC and
system would search its IP accordingly.
Fig.24 UPS On/Off Schedule
30
2.2.3 Network
This page is to set NetAgent Network settings.
IP Address
IP Address
This section is to set NetAgent IP address.
Subnet Mask
This section is to set NetAgent Subnet Mask.
Gateway
This section is to set NetAgent Gateway.
Obtain an IP address
This section is to choose to set NetAgent IP address manually or via DHCP.
The above 4 sections can be set in Netility as well. NetAgent will reboot after any of the
above are changed.
DNS Server IP
Primary DNS Server IP
This section is to set NetAgent primary DNS Server IP address.
Secondary DNS Server IP
This section is to set NetAgent secondary DNS Server IP address. NetAgent will use
the secondary DNS Server IP address when the Primary DNS Server IP address is not
working.
Ethernet
Connection Type
This section is to set communication speed between NetAgent and Network.
NetAgent will reboot after Connection Type is changed.
Stop UPS communication when Ethernet disconnected
This section is to set if to stop UPS communication when NetAgent disconnects with
Ethernet
Dynamic DNS
This is a free service that allows the user to alias a dynamic IP address to a static
hostname
Sevices Provider
NetAgent can be configured to register with any of the Dynamic DNS providers.
In general, to register a Domain Name;
a. Go to the DDNS provider website listed .
b. Register a new user account and password with the DDNS provider.
c. Choose a Domain Name to point to your current Dynamic IP
d. Enter information obtained in (b) and (c) into NetAgent DDNS fields
31
Domain Name
This is the Domain Name you have created from the above selected DDNS provider.
Login Name
This is the Login / Account name that you have created with the selected DDNS provider.
Login Password
Enter the Password you have assigned to your DDNS Account.
Use external STUN server to get Public IP to register
Choose Yes to ensure that NetAgent uses the WAN / Public IP to update the selected
DDNS serve
PPPoE
Use this option to allow NetAgent to connect to the Internet directly using your xDSL
modem. Once set-up, NetAgent will connect directly to the Internet without going
through a router. The LCD will display the current WAN / Public IP instead of the LAN IP
Address.
When Connection should be made
This is to set if use PPPoE to connect with NetAgent UPS
Disabled : Default setting.
Connect always : NetAgent will automatically dial up and maintain
r.
continuous connection.
Login Name
Enter the login name assigned by your ISP.
Login Password
Enter the password assigned by your ISP.
Note：System will reboot if any configuration applies
32
Fig.25 Network
33
2.2.4 SNMP
This page is to set NetAgent SNMP settings so it can be used by a NMS ( Network
Management System). (Eg: SNMPView, SNMPView can be found on the
NetAgent Utility CD.)
MIB System
System Name
This section is to give a name to a NetAgent.
System Contact
This section is to give a name to the administrator.
System Location
This section is to set NetAgent location.
Access Control
Manager IP Address
This section is to set the IP address that the administrator can manage NetAgent from. It
is valid for up to 8 IP addresses. To manage NetAgent from any IP address, enter *.*.*.*
into Manager IP address.
Community
This section is to set a Community name for NMS. The community name has to be as the
same as the setting in NMS.
Permission
This section is to set authorities of administrators. Options are Read, Read/Write, and No
Access.
Description
This section is for an administrator to make notes.
Trap Notification
Receiver IP Address
This section is to set receivers IP address for receiving traps sent by NetAgent. It is valid
for up to 8 IP Addresses.
Community
This section is to set a Community name for NMS. The community name has to be as the
same as the setting in NMS.
Trap Type
This section is to select if send trap according to PPC MIB or RFC1628
Severity
This section is to set Trap receiver levels. There are three levels of Trap receiver :
• Information: To receive all traps.
• Warning: To receive only “warning” and “severe” traps.
• Severe: To receive only “severe” traps.
( Please refer to NMS manual for Trap levels.)
Accept
This section is to set to receive a trop or not.
Description
This section is for an administrator to make notes.
Event
This section is to select events for NetAgent to send traps. Clicking on Select will open a
Select Events List. Or, Click on Test is to send test trap. Event Traps may be selected
from this list. Events list is below:
34
Fig.26 UPS Events
35
Device Connected
This section is to set the usage power and connection status of other devices which
connects to the same UPS as NetAgent uses.
Fig.27 SNMP
36
2.2.5 Email
This page is to set Email details for use by NetAgent.
Email Setting
Email Server
This section is to set NetAgent Email Server . Note that free email server such as Hotmail,
yahoo, Gmail is not allowed
Email Port
This is to configure the SMTP port to send email
Sender’s Email Address
This section is to set NetAgent’s Email address.
Email Server Requires Authentication
This section is to set whether the Email Server requires authentication.
Account Name
This section is to set an Email account name when the email server
requires authentication.
Password
This section is to set a password when the email server requires authentication.
Sending test mail
This is to send a test mail by clicking on Test Mail to the mail address configured
Recipient’s Email Address (for Event Log)
This section is to set Email Addresses to receive warning email sent by NetAgent when
an event occurs. It is valid for up to 8 Email addresses.
Send Email When Event Occurs
This section is to set NetAgent to send warning Email when an event occurs.
Account 1~8
8 email addresses could be configure with selected event
Event
This section is to select events for NetAgent to send warning email. Clicking on Select will
open a Select Events List. Event email may be selected from this list. (The list is the
same as under SNMP setting. Please refer to page 35, figure 31)
Recipient’s Email Address (for Daily Report)
This section is to set Email Addresses to receive Daily Report email sent by NetAgent
when an event occurs. It is valid for up to 4 Email addresses.
Send Email for Daily Report ( hh:mm)
This section is to set a particular time for NetAgent to send Daily Report every day.
Send email when Event Log overflows (500 records)
Select YES to have NetAgent send a warning email stating Event Log has
reached 500. The data will now be purged to make room for new data.
Send email when Data Log overflows (500 records)
Select YES to have NetAgent send a warning email stating Data Log has reached
500. The data will now be purged to make room for new data.
37
Fig.28 Email
38
2.2.6 SMS
When UPS events occurs, it allows Short Message Signals (“SMS”) to be sent and
received using a GSM/GPRS/CDMA Modem. Operation information are as below
for single and three ports of NetAgent.
2.2.6.1 To send SMS by single port of NetAgent It requires to use remote “SMSAgent” or freeware SMS Server
SMS Settings
Send SMS when Event Occurs
This section is to select if use local modem or remote service to send SMS. Select local
modem when modem connects with 3 Ports NetAgent. Select remote service if modem
connects to PC using SMS Server software or connects with SMSAgent. Select Disable if
not needed.
SMS Server, SMS Server Port
This section is to set the IP address of the SMSAgent or PC if selected remote service.
(e.g. 192.168.0.180) and Port Number (default:80)
Account Name, Password
This section is to enter SMSAgent’s account and password if configured (SMSAgent
webpageÆ ConfigurationÆWeb/Telnet). Leave blank if no such setting
Receiver cellular number (for Event Log)
This section is to set the recipient’s mobile number. A total of 8 mobile numbers can be
assign. (Selectable events list is same as SNMP webpage. Refer to page 35, figure
31 :UPS Event)
Note: 1) Enter mobile number same as sending from mobile.
Note: 2) Please refer to SMSAgent’s user manual for further information.
Note: 3)See Appendix for further information
39
2.2.7 Modem (For 3 Ports NetAgent II only)
This section is to configure Modem’s setting if 3 ports NetAgent connects with
GSM/GPRS Modem.
Modem Setting
Modem Communication Interface
Communication Type Suitable Condition
SMS
PPP Dial-in
SMS Setting
SMS Communication
Communication Type Suitable Condition
GPRS
CDMA
SIM Card PIN
When NetAgent connects with Megatec’s
GSM/GPRS Modem
When NetAgent connects with dial in modem
To use with GSM 900/1800 or GPRS 900/1800/1900
frequency, and make sure the local telecom supports such
service
To use with GSM 800/900/1800 frequency, and make sure
the local telecom supports such service
Enter the SIM password
Confirm SIM Card PIN
SIM Password must match the one set above.
Receiver cellular number and message content
To send instant SMS, enter recipient’s mobile number and SMS text with configurable of
Unicode or Character format
Fig.29 Modem
40
2.2.8 WEB/Te lnet
This page is to set up the User Account in NetAgent.
User Account
User Name
This section is to set a user name for NetAgent web pages. It is valid for up to 8 users.
Users have to input the user name to get access to NetAgent web pages from a web
browser.
Password
This section is to set a password for NetAgent web pages. Users have to input the
password to get access to NetAgent web pages from a browser.
Permission
This section is to set user’s authorizations of Read, or Read/Write.
IP Filter
This section is to set a particular IP address. Users can only gain access to NetAgent
web pages if they come from this IP address. If you want to manage NetAgent from any
IP address, you can set it as *.*.*.*
Fig.30 WEB/Telnet
41
2.2.9 System Time
This page is to set NetAgent system time. You can provide NetAgent with up to 2
time servers or you can set a time zone.
System Time
Time Between Automatic Updates
This section is to set an interval for time synchronization.
Time Server
Choose the nearest Time Server to your NetAgent location. The Adminis trator
can choose from the list of a maximum of 30 Time Servers. If to add new time
server, click on Edit and delete any time server from the list provided and add a
new one .
Time Zone (Relative to GMT)
This section is to set a different time zone for different countries.
Using Daylight Saving Time
Choose between Yes or No
System Time (yyyy/mm/dd hh:mm:ss)
This section is to set NetAgent system time manually.
Set this in the format: yyyy/mm/dd hh:mm:ss
Auto Restart
Auto Restart System for Every n Minute(s)
Use this setting to auto restart the system at a predetermined interval. The
default value is set to “0” (disabled). Enter between, 1 to 9999 Minute (i.e.,
between 1 minute or 166.65 hour) or 1 to 9999 Hour (1 hour to 416.6 days).
Manual Restart System After 30 Seconds
Use this feature to manually restart the system NetAgent restart in about 30
seconds.
Fig.31 System Time
42
2.2.9 NetFeeler II (For 3 Ports NetAgent II only)
This page is to set Environmental sensors-NetFeeler II’s configurations.
NetFeeler II
Critical UnderRun
This section is to set the lowest critical values for temperature and humidity. NetFeeler II
will send a warning message when it detects temperature or humidity values below these
settings.
Critical OverRun
This section is to set the highest critical values for temperature and humidity. NetFeeler II
will send a warning message when it detects temperature or humidity values above these
settings.
Security Label
NetFeeler II may connect up to 7 security sensors. This section is to set the location of
searched sensor.
Fig.32 NetFeeler II
43
2.2.10 Language
This page is to set the language interface for NetAgent.
Interface Language
This section is to set the language for NetAgent web pages. When users first start to
open the webpage of NetAgent, NetAgent will auto detect the language in the computer
system and show the same language on its web pages. Users can also choose the
languages they prefer from the “Interface Language” list.
Note: Users will have to enable cookies before they use this function.
Email Preferences
Select language preference when receive emails and SMS.
Fig.33 Language
44
2.3 Log Information Sub-Menu :
2.3.1 Event Log
2.3.2 SMS
2.3.3 Data Log
2.3.4 Save Data Log
NetAgent Log Record
Log
Information
Event Log 100 logs 1000 logs
SMS Log --- 1000 logs
Data Log 500 logs 5000 logs
Single Port(DP,CP) 3Ports (BP)
Fig.34 NetAgent Log Record
Model
2.3.1 Event Log
This page is a UPS Event log. It shows a record of all events, giving the Date/Time
of the event and a detailed description of each. When reach to the limit, it rewrites
on the previous logs
Date/Time
This is a record of the Date ( yyyy/mm/dd ) and Time ( hh:mm:ss ) that the event
occurred.
Event
This is a detailed description of the event.
Save
This is to save the event log
45
Fig.35 Event Log
46
2.3.2 SMS
This page is a SMS Event log. It shows a record of all mobile number, giving the
Date/Time of the SMS sent and a detailed description of each. When reach to the
limit, it rewrites on the previous logs
Fig.36 SMS Log
47
2.3.3 Data Log
This page is a UPS data log. It records UPS Input Voltage/Output Voltage/
Frequency/ Loading/Capacity/ Temperature. When reach to the limit, it rewrites on
the previous logs. Logs can be saved in CSV format by clicking on “Save Data
Log”.
Date/Time
This is a record of the Date (yyyy/mm/dd) and Time (hh:mm:ss) that the data was
recorded. The interval between every log can be set in /Configuration/ UPS configuration/
UPS recorded/UPS data Log/.
Input Volt.
This section shows records of the UPS Input voltage readings. (Unit: Volt.)
Output Volt.
This section shows records of the UPS Output voltage readings. (Unit: Volt.)
Freq. (Hz)
This section shows records of the UPS Input Frequency. (Unit: Hertz)
Load
This section shows records of the UPS Output loading. (shown as %)
Capacity
This section shows records of the UPS battery capacity. (shown as %)
Temp.
This section shows records of the UPS internal temperature. (unit: degrees Centigrade)
Env. Temp.
This section shows environmental temperature which detected by NetFeeler II
Env. Humidity
This section shows environmental humidity which detected by NetFeeler II
48
Fig.37 Date Log
49
2.3.3 Save Data Log
This function is to record RS232 UPS’s voltage, frequency, load, capacity,
temperature..etc to save as another file for the other purpose to the manager.
Fig.38 Save Data Log
50
2.4 Help Sub-Menu :
2.4.1 Search NetAgent
2.4.2 Serial Port Debug
2.4.3 Help
2.4.4 About
2.4.1 Search NetAgent
This to display all the found NetAgent within network with its serial number; Mac
Address; Hardware/Firmware version and its IP address. Double clicking on the
highlighted unit to open the webpage of such device.
Refresh
T his will re-search all the NetAgent in the network
2.4.2 Serial Port Debug
This function is to know the immediate communication between NetAgent and UPS
via serial port
Port Information
This is to configure the communication parameter between NetAgent and UPS.
Parameters are Debug Mode; Port; Speed (Baud), Data Bits;Parity and St op Bits.
Two encoding formats: ASCII or Hexadecimal.
If Debug mode is set as manually, user may enter its parameter under Send
Contents column.
Sent Information
This column shows the real time sent command
Received Information
This display the response that NetAgent receives from UPS
51
2.4.3 Help
This to help to illustrate the operation of NetAgent
2.4.4About
About
This to check Netagent’s Firmware/Hardware version and serial number
Save/Restore Settings
Click Save to save the configuration to your PC. The text file will have a default
format of YYYY_MMDD_####.cfg. Administrator permission required.
Restore previous configuration
Use this function to restore a *.cfg configuration that has been saved earlier.
Click Browse… to the location of the file and click Restore.
Reset to factory default
This function will reset all settings to its default value.
52
Firmware Update Setting
Default FTP server is set as ftp.icv99.com with its username/password. Click on
Update Now, NetAgent will connects to the FTP server and upgrade to the latest
firmware version accordingly.
Auto Update
This is to configure the period of time to check if any updated firmware in FTP and
upgrade automatically.
Firmware Update
When click , it links to http://www.megatec.com.tw/Download.htm#NetAgent to
download the available firmware
53
Chapter 6. Telnet (Remote Configuration)
Section1. Introduction
NetAgent supports multiple Network Management systems and LAN protocols.
After finishing hardware installation, you are now able to choose any utilities that
provided by NetAgent to monitor and control UPS.
Here are introduction for using Telnet.
Section2. Telnet Configuration
n Select “Start” from Windows, click “Run” to key-in NetAgent IP Address
Fig.39 Telnet startup
o Successful link-up display:
Fig.40 Telnet Connection
pInitial to setup, please press “Enter” to enter telnet main screen. If the User
Name and Password had been set before, please enter actual value to access.
Fig.41 Telnet: Input User Name / Password
q Main screen is as follows:
54
Fig.42 NetAgent Telnet window
1. Set IP Address.
This function allows you to setup IP Address, Gateway Address, Subnet Mask
parameters.
2. Set SNMP MIB System.
This function allows you to set the MIB system group parameters.
3. Set SNMP Access Control.
This function allows you to set the Manager IP, Community, Access Permission.
Note:The configuration of ‘Set SNMP Access Control’ is only used for SNMP Netwo rk Manager.
4. Set SNMP Trap Notification.
If you want to use a PC and perform the ‘Trap’ function of SNMP manager to
manage UPS through Net Agent, the IP address of the PC must be added in this list of
Net Agent.
Note:The configuration of ‘Set SNMP Trap Receiver’ is only used for SNMP Network Mana ger.
5. Set UPS Properties.
This allows you to setup the Communication Type of UPS, UPS Device Name and
Battery Replacement Date.
6. Set UPS Devices Connected.
This allows you to setup the System Name, Rating which connected., Connected.
7. Set System Time & Time Server.
This allows you to setup the System date, time and two time servers.
8. Set Web and Telnet User Account.
This is allows to set users account’s authority.
9. Set E-mail.
This is allows to set e-mail accounts to receive power event notification for emergency
management.
a. Reset Configuration to Default.
Set all values to their default settings.
b. Save & Reboot.
Save the current configuration data, including any changes you have made, and
reboot the Net Agent.
0. Exit Without Saving.
Exit, all configuration changes will be lost.
55
Chapter 7. ClientMate - Windows Shutdown Utility
g
y
ClientMate is a utility for connecting to NetAgent. This utility is for the Windows
platform. When the ClientMate get the power failure signal from the NetAgent. The
ClientMate will save the files and shutdown the system gracefully. When the
hardware installation of the NetAgent has been completed, you could install the
ClientMate on any of the Windows system on the network. When the ClientMate
detects the AC Fail, Battery Low, Schedule Shutdown signals from the NetAgent, it
will save the file and shutdown the system. Please check the operation description
here below.
Section1. Install ClientMate
n Put the NetAgent Utility CD into the CD driver. And execute the “ClientMate”
program.
o After complete installation, there will be a ‘ClientMate’ group in the Windows
Start group.
Fig.43 ClientMate Group
p Click “ClientMate” to initiate the ClientMate and start using the ClientMate.
Section2. Using ClientMate
Please find the ClientMate main window here below:press the left icon to enter the
configuration dialog. On the right of the window is the current status of the UPS.
2.1 Confi
2.2 Closed Files
2.3 About ClientMate
2.4 Event log
uration
2.5 Connect IP address
2.6 AC power status
2.7 Battery Status
2.8 Event Histor
Fig.44 ClientMate main window
56
2.1 Config
When the ClientMate gets the signal from the NetAgent about the AC power failure
or battery low signals, the ClientMate will based on the configuration below to
initiate the shutdown process. The details of the configuration are here below.
Fig.45 ClientMate: Configuration
i. Host Connection
Configure the Host connection IP address.
ii. Host
Press the “Query” to search the host on the network automatically. If a host
located on different network segment. Please input the IP in the HOST edit box.
The IP searched on the Connect Query:
(N): The NetAgent Host
(S): The UPSilon2000 or RUPS2000 Host
iii. Community Name (For NetAgent only)
The community name of the NetAgent, thus the ClientMate could be able to make
connection to NetAgent.
iv. Computer Shutdown
Setting the shutdown configurations.
v. Broadcast Warning Messages (On Server platform only)
To configure if sending the warning messages when power failed (only for WinNT,
Win2000 and XP server operating system)
57
vi. Shutdown Windows
To configure if shutdown or Sleep the Windows system when power failure.
vii. When AC failed, commence computer shutdown sequence in xx Min.
To configure the time delay between the AC failure and the system shutdown.
viii. When Battery Low, commence computer shutdown sequence in xx
Min.
To configure the time delay between the Battery Low and system shutdown.
ix. Notify Scheduled shutdown before xx Min.
Time before the ‘Schedule Shutdown’ to make notification.
x. Auto save application files
Check if to save the application files before system shutdown.
xi. Run Application before shutdown computer
Execute the application before system shutdown.
xii. Turn Off UPS (For NetAgent Only)
Setting if to turn-off UPS power after system shutdown.
xiii. Turn Off UPS Shutdown sequence in XX Seconds
Setting to turn off UPS in XX seconds.
2.2 Closed Files
User could review all the files closed during previous shutdown process. If the “Auto
save application files” function has been turn-on in the “Setting” dialog, the details
of the closed application and files could be reviewed here.
Fig.46 ClientMate: Closed Files
58
2.3 About
Press this button could review the version information of the ClientMate, as here
bellowed.
Fig.47 ClientMate:About
2.4 Event log
Press this button could review all the network status and UPS status happened.
Shown as below.
Fig.48 ClientMate:About
59
2.5 IP address of connection
Status ICON Description
Already connect to NetAgent UPS at IP 211.21.67.51
Does not connect to any NetAgent.
2.6 AC power status
Status ICON Description
The connected NetAgent UPS AC power is normal.
The connected NetAgent UPS AC power is failed.
2.7 Battery Status
Status ICON Description
The connected NetAgent UPS battery is in normal
condition.
The connected NetAgent UPS is in battery low
condition.
2.8 Status History
In the right-lower corner of ClientMate, the ‘Status History’ showing all the network
status and UPS status happened.
60
Chapter 8. SNMPView – Windows Based UPS Management System
Section1. Introduction
SNMPView is a software to remotely monitor and control multiple UPS connected to
a network. When an event occurs, SNMPView can be programmed to send an
email or a pager to inform the designated network manager. It can also inform the
user of the UPS current condition or configuration, perform self-test, send a history
file, turn the UPS On/Off and more.
SNMPView features;
n A windows interface that is simple and user friendly.
o Automatic detection and identification of any UPS with NetAgent II or NetAgent Mini
connected to a network.
p Capable of simultaneously monitoring up to 1,000 UPS
q Remotely control, monitor, and manage the networked UPS (Turn On/Off, Self-test,
etc...)
r Able to simultaneously support both RS-232 Interface (1 or 3 phase) and Contact
Closure Interface UPS.
s UPS condition displayed in either a graphic or analog bar chart.
t Supports MegaTec's SNMP Agent and SNMP Internal Card.
u Able to send email for notification
v Able to send SMS for notification
Section2. System Requirements
n LAN/WAN network system with TCP/IP
o RS-232 Interface or Contact Closure Interface UPS
p External SNMP Agent or SNMP Internal Card
q Microsoft Windows 95, 98, NT, 2000, XP, Me, 2003,2008,Vista,7
61
Section3. Install SNMPView
n
Put the NetAgent Utility CD into the CD driver. And execute the SNMPView
program.
o
After installation, there will be a NetAgent group in the Windows Start group.
p
Click “NetAgent” Æ “SNMPView” Æ “SNMPView for Windows” to start using
SNMPView.
62
Section4. Using SNMPView
When use SNMP view at the first time, the system will ask for input the user's name
and password. Please enter the default value as follows to start the SNMPView.
User Name: Admin
Password: <blank> (just press <Enter>)
After the SNMPView program start up the main windows will be displayed. The
left panel will list the available stations by area and the right panel will list the UPS,
Host Name, Startup Time, Manager and Location of UPS found in each station.
Shows that the device is a UPS
Shows that the UPS is Battery Low
Shows that the UPS is Disconnect / Off-Line
63
Section5. SNMPView Buttons
When use SNMPView, configuration could be done by all function icons displayed
or right click on the mouse to show functions list.
Followings are the explanation of each function icon:
Enumerate
Add UPS
Delete UPS
Group
Settings
Monitor
View
Event Log
Data Log:
Options
: Search all SNMP hosts that supports Public group and display
them on the screen
: Manually add a host into the window
: Manually delete a host into the window
: Shows the Main group windows
: If the host is a UPS, just click on it to view and modify the UPS’s
general information
: If the host is a UPS, just click on it to start monitoring UPS
: Display in either, Large icons, small icons or details
: Records the UPS, date, time and description of an event.
: Records data of all UPS listed.
: Sets the SNMP Parameter for community, Trap port and UPS
SNMP port
64
Following is the main function icons and its reference chapter.
Main List Sub List
• 5.1.1 Enumerate
• 5.1.2 Add Group
• 5.1.3 Add UPS
• 5.1.4 Delete
• 5.1.5 Browse Device
5.1 Device(D)
• 5.1.6 Export Configurations
5.1.7 Import Configuration
• 5.1.8 Open archive Event Log
• 5.1.9 Open archive Data Log
• 5.1.10 Quit
• 5.2.1 Large Icons
5.2 View(S)
• 5.2.2 Small Icons
• 5.2.3 Details
• 5.2.4 Map Background
• 5.3.1 UPS Settings
5.3 Tools(P)
• 5.3.2 UPS Monitor
• 5.3.3 SNMP Management
• 5.4.1 Event Log
5.4 System(S)
• 5.4.2 Data Log
• 5.4.3 SNMP Option
5.5 User(U)
5.6 Help(H)
• 5.5.1 Change Password
• 5.5.2 Account Management
• 5.6.1 Help
• 5.6.2 About
65
5.1 ENUMERATE(D)
Start SNMPView and
press the
“Enumerate” button,
SNMPView will start
a search for all the
NetAgent on network
and list them in the
main window.
5.1.1 Enumerate
When press , SNMPView will start a search for all the NetAgent on network and
list them in the main window.
5.1.2 Add Group
This is to edit or display all
the group station of
NetAgent under network
5.1.3 ADD UPS
Click “Add UPS” to enter
the IP address of the UPS
manually. Once entered,
the UPS will be shown on
the main list.
66
5.1.4 DELETE UPS
Highlight the unit to be deleted from main list and right click on it to choose
Delete or use click on the Delete icon from main function list.
Hold On “Shift” to select multi NetAgent UPS
5.1.5 Browse Device
Highlight the unit to be browsed and click it to enter NetAgent’s webpage.
5.1.6 Export Configuration
This is to save the NetAgent UPS’s configuration
67
5.1.7 Im port Configuration
This is to import the configuration of NetAgent UPS that saved
68
5.1.8 Open archive Event Log
Open up “SnmpElog.dat”, SNMPView would show the event log of all NetAgent
UPS:
Open up “SnmpElog.dat”, event log would show as below:
69
5.1.9 Open archive Data Log
Open up “SnmpDlog.dat”, SNMPView would show the event log of all NetAgent
UPS:
Open up “SnmpDlog.dat”, data log would show as below:
5.1.10 Quit
Exit SNMPView
70
5.2 View(S)
This is to choose the presentation format of NetAgent UPS.
5.2.1 Large Icons
Large icon view to display IP address and its location.
5.2.2 Small Icons
Small icon view to display NetAgent UPS’s IP address, Name, location…etc
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5.2.3 Details
Detailed Information displays NetAgent UPS’s IP address, name, input volt age,
output voltage, battery capacity, load, frequency..etc.
5.2.4 Map Background
Import a map image (JPG) by right click on the main screen and move
NetAgent UPS icon to its suitable location.
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5.3 Tools(P)
Highlight NetAgent UPS device and configure.
5.3.1 Settings General
This to configure UPS information, record UPS event, enable trap alarm..etc
Email
Send email notification when event occurs
♦ Sender Display name: Please enter sender display name
♦ Sender email address: Please enter sender email address
♦ SMTP server address: Enter SMTP address, IP address or domain name.
♦ Server requires authentication: Click Setting, then enter your Account Name
and Account Password.
♦ Notified Email Address: Click add and enter new email address.
SMS Notification
Send SMS when event occurs
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Trap List
Double click on the trap that listed and configure
UPS Loading
To configure all the other devices and its load that connects with NetAgent
UPS. Double click on the device listed and configure
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5.3.2 UPS Monitor
Highlight NetAgent UPS device and configure. Or right click on the highlighted
device and click on monitor device
Meter
Display NetAgent UPS
information such as input voltage,
output voltage, temperature,
capacity..etc in diagram.
Digital
Display NetAgent UPS
information such as input voltage,
output voltage, temperature,
capacity..etc in digital.
Details
Display NetAgent UPS’s IP
address, location, user,
manufacturer and all other
detailed information
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Event Log
This display event happened with
date/time and its description
Control
• Turn Off UPS: To shutdown
UPS
• Reboot UPS: UPS shuts down
in 12 seconds, and reboot in 1
minute.
• LED: Enable LED flashes.
(UPS must supports it)
• Cancel Shutdown: To cancel
UPS shutdown. (UPS must
supports it)
• Simulate AC Fail: Simulate
AC failed to UPS
• UPS Sleep: UPS enter sleep
mode
• Economize UPS Battery: Turn
off UPS load to save UPS
battery capacity
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Once choose the function that to perform and click on “Execute”
Note: UPS must supports those function to perform it
Test Control
• UPS Self Test: Execute UPS Self Test
• UPS Calibration Test: Execute UPS Calibration Test
Turn-Off Parameters
• Turn-Off Delay: To set the buffering time for UPS before shutdown
• Sleep Time: To set UPS sleep time.
Test Period
• Unknown: This defined by UPS configuration.
• Two weeks: Perform UPS test every two weeks
• Weekly: Perform UPS test every week
• Disable: Do not perform UPS test
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5.3.3 UPS Management
To configure SNMP of its
NetAgent UPS
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5.4 System(S)
To view event log, data log and configuration
5.4.1 Event Log
Display event log ,
date/time and
description of all
NetAgent UPS
5.4.2 Data Log
Display input voltage,
output voltage ,
frequency ,load..etc
of all NetAgent UPS
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5.4.3 SNMP Option
To set NetAgent UPS’s
parameter
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5.5 User(U)
Total of 8 users account can be created to manage and control its NetAgent
UPS
5.5.1 Change Password
To change existing user’s
password to login
5.5.2 User Management
This only for Admin user to
add, edit or remote other
user’s info
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5.6 Help(H)
Display the current SNMPView version, and operation information
5.6.1 HTML Help
This to check the
operation of
SNMPView
5.6.2 About
Display the current
SNMPView version,
Copyright
information and
product service
contact.
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Appendix A - Update the firmware of NetAgent UPS
NetAgent provides the following convenient methods for user to update the latest
firmware of the NetAgent
1. Click firmware upgrade under About of NetAgent webpage and it would link to
Megatec’s server to download the latest firmware. Then use Download Firmware
from Netility to upgrade it.
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2. Use FTP to update (suitable for BK,CK,DK,BP,CP,DP using firmware version
2.35 and later)
The FTP is a easy and common way to upload the latest firmware into the NetAgent.
Please follow the instruction below to update the firmware. If there is other FTP client
application on your computer, that will also be fine to use it for updating the firmware.
For example: if wish to update the latest firmware of the NetAgent UPS which IP address
is 192.168.50.179, then please operate with the steps below:
(1) Enter Windows, then type
ftp 192.168.50.179 under “Run” of the “Start Menu”
(2) After executed, the systems will requests for the user name and password. Please enter
“admin” under the user name and enter the password that was been set at Netility under
password. If did not set before, then please enter the default value as user name: “admin”
and nothing under password. (press “Enter”).
- Once the account and password been checked, the server will response with 230 OK to
indicate Login succeeded.
- If entered wrong account and password, the server will response with 530 Not Logged in to
indicate Login failed.
(3) Operation commands as followings:
-1s: This command is to request server to list up all the file and sub file under current Menu.
User may finds out the firmware version of the NetAgent UPS of its IP.
-put<client’s file route>: This command is to ask the client to copy its specific file route to the
Server point. User may use this method to upload the latest firmware to the remote
NetAgent
-quit: This command is to allow the user to logout with the current username a c count as well
as close the connection of FTP.
For example: The picture below is to upload the latest NetAgent firmware file (c:\
work\netagent\prjs\nag\2.32.DK520.bin ) which is in this computer to the NetAgent UPS with
IP address of 192.168.50.179
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3. Use IE browser to update (suitable for BK,CK,DK,BP,CP,DP version)
This method is to enter the account, password and IP address of the NetAgent UPS which the
user wish to update under the website column. Once entered, user may see the current firmware
version, and then please copy the latest firmware to here to complete the updating process.
Two method of entering:
(1) ftp://admin:password@192.168.50.179
Again, the password here is the one been set at Netility, if did not set anything before, then
enter NetAgent’s default value as:
Account: admin
Neglect password (
(2) ftp://192.168.50.179/ , when using this method to enter, the follow error message will be
show. At this moment, select “Enter Identity” at the top left corner of file menu. Then enter
admin as account name and password to re-enter again.
ftp://admin:@192.168.50.179)
Once the connection been established, the following window will be display. Then the user may
transfer the latest firmware to here for the replacement in order to complete the updating steps.
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Appendix B -3 Ports NetAgent II with SMS Modem
BP506 & SMS MODEM Hardware Installation：
1:
A：GSM MODEM。
B：GSM MODEM Adaptor 。
C：NetAgent BP506。
D：GSM MODEM Cable。
E：RS232 to RJ45 Cable。
2：How hardware should be connected
3：Before use GSM MODEM, insert SIM
4： Once card inserted, Modem would detects if such SIM card has password and the
signal with its ISP.
If Led flashes every second continuously, there is no signal been received. OR, SIM
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card has password, invalid password.
If such conditions happens, please unplug&plug the power on Modem and it shall
ready SIM again.
If Led doesn’t flash continuously (once every 8 seconds), then Modem is working
properly
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BP506 Modem Configuration：
1、BP506 Modem
2.Modem communication Type→Select SMS
3.SMS Communication→Select GPRS
4.Enter SIM Card PIN(leave blank if none)。
5.Click on Apply。
5: Under Modem status of BP506 webpage, it indicates the status of Modem
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BP506 SMSConfiguration：
BP506→Configuration→1.SMS
2.Select Local Modem
3.Enter BP506’s username and password(leave none leave
blank)。
4.Enter Mobile number。
5.Select events to send。
6.Click on Apply。
1：
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Appendix C –SMS Server with SMS Modme
GPRS MODEM Installation：
1. Insert Sim card
2、 Connect DC adaptor to GPRS modem as well serial cable provided to PC com port
1 2 3
NOTE※ ：Please make sure there is no conflict port with the GPRS modem
SMS SERVER Software Installation：
1、Click on exe for installation
1：
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2：Once installed, the icon would appear on the tool bar
3：Right click on the SMS server icon and check modem status
2、 SMS Server Software Configuration
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3、NetAgent sends SMS via modem：
1. Click on SMS in the NetAgent Webpage
2. Enter the SMS server’s IP
Service Port：NetAgent & SMS Server port that use for local connection
Service account：Account authentication for sending SMS (Leave blank if no such
setting)。
Service password：Password authentication for sending SMS (Leave blank if no such
setting)。
To send SMS when event occurs：『YES』OR『NO』
3. Enter mobile number to receive event by SMS
4. Select the event that needs to be send
5. Click Apply。
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