Powercom 1000, 2000, 3000 User Manual

U P S

On Line

1000VA - 3000VA

■ USER’S MANUAL■

EMC Statements

These products have been tested and thereby comply with the condition of a Class C1 (1000VA) and Class C2 (2000VA and 3000VA), which has been established for offering sufficient protection against dangerous interference for installation in a residential area. Installation and use of the equipment should comply with the instructions provided in order to avoid such interference due to the amount of radio frequency energy that is radiated and generated by the equipment. In spite of this, we cannot assure that a certain amount of interference may not occur in some installations.

If, by turning on and off, it can be deduced that your radio or television reception is found to be influenced by harmful interference from the equipment, it is recommended to use one of the following preventive measures:

．Place the receiving antenna in a separate location or orientation.

．Ensure a greater distance is achieved between the receiver and the

equipment.

．Ensure that your equipment is connected to an outlet on a separate circuit

than the receiver.

．Contact a technician experienced with radio and TV or a dealer for

further assistance.

Declaration of Conformity Request

Units labeled with a CE mark comply with the following standards and instructions:

．Safety: EN 62040-1 ．EMC: EN 62040-2 ．EMC Directive: 2014 / 30 / EU ．LVD Directive: 2014 / 35 / EU

The EC Declaration of Conformity is available upon request for products with CE mark.

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CONTENT

IMPORTANT SAFETY INSTRUCTIONS ........................................... 1

1. Introduction ......................................................................... 2

2. System Description ............................................................... 2

3. Storage ................................................................................ 2

4. Installation .......................................................................... 3

4.1 Unpacking Package ................................................................. 3

4.2 Hardware Installation .............................................................. 4

4.3 Environment .......................................................................... 4

4.4 Rear panel view ...................................................................... 2

4.5 Connection to batteries ........................................................... 4

4.6 Connection to mains and loads ................................................ 4

5. UPS Monitoring Connection .................................................. 5

5.1 Connect UPS to Computer with USB / RS232 port ...................... 5

5.2 Connect UPS with RS232 port .................................................. 5

5.3 Connect UPS with interface slot (Optional) ................................ 5

5.4 EPO port (Emergency Power Off) (Optional) .............................. 5

6. Operations ........................................................................... 6

6.1 General description ................................................................ 6

6.2 System Configuration .............................................................. 7

6.3 LCD panel overview ................................................................ 8

6.4 LCD control panel ................................................................... 9

6.5 UPS status display ................................................................. 10

6.6 UPS configurations ................................................................ 11

7. Battery Maintenance .......................................................... 12

7.1 Internal Battery replacement (For Rack Mounting Model) ......... 12

7.2 External Battery Pack ............................................................ 12

8. Trouble Shooting ................................................................ 13

8.1 Trouble shooting (Error code) ................................................ 13

9. Technical Specifications ...................................................... 14

ii

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

 WARNING (SAVE THESE INSTRUCTIONS): This manual contains important instructions that

should be followed during installation and maintenance of the UPS and batteries. The equipment can be operated by any individuals with no previous experience.

 WARNING: It is highly recommended to install the product in a controlled environment;

maximum ambient temperature is 40°C.

 CAUTION: Risk of electric shock – Please refer to the details on the cautionary markings at top,

or rear, or bottom of UPS.

 CAUTION: Risk of electric shock – Heat-sinks are live. Disconnect unit before servicing.  CAUTION (UPS has internal batteries): Risk of electric shock – Hazardous live parts inside this

unit is energized from the battery supply even when the input AC power is disconnected.

 CAUTION (No user serviceable parts): Risk of electric shock – do not remove cover, no user

serviceable parts inside. Refer service to qualified service personnel.

 CAUTION (Non-isolated battery supply): Risk of electric shock – battery circuit is not isolated

from AC input. Hazardous voltage may exist between battery terminals and ground. Test before touching.

 WARNING (Fuses): To reduce risk of fire, replace only with the same type and rating of fuse.  CAUTION: Do not disconnect battery connector under load.  ATTENTION: Hazardous through electrical shock. Also with disconnection of this unit from the

mains, hazardous voltage still may be accessible through supply from the batteries. The battery supply should therefore be disconnected in the positive and the negative pole when maintenance or service work inside the battery cabinet or UPS is considered.

 CAUTION (For any pluggable only): With the installation of this equipment it should be

prevented, that the sum of the leakage current of the UPS and connected consumer does not exceed 3.5 mA.

 CAUTION (For permanent connection only): HIGH LEAKAGE CURRENT, Earth connection

essential before connection supply.

 CAUTION: Do not dispose of batteries to fire, the battery may explode.  CAUTION: Do not open or mutilate the battery, released electrolyte is harmful to human skin,

eyes, etc.

 CAUTION: A battery can bring risk of electric shock and high short circuit current.

The following precaution should be observed when working on batteries: A. Remove watches, rings or other metal objects. B. Use only tools with insulated handles. C. Wear rubber gloves and boots. D. Do not lay tools or metal parts on top of batteries. E. Disconnect charging source prior to connecting or disconnecting battery terminals. To reduce risk of electric shock, disconnect the UPS from the mains supply before installing a computer interface signal cable. Reconnect the power cord only after signaling interconnections have been made. Servicing of batteries should be performed or supervised by personnel with knowledge of batteries and the required precautions. Keep unauthorized personnel away from batteries.

 CAUTION: When replacing batteries, replace with the same type and number of batteries:

One Sealed lead acid battery, rated 12 V, 9 AH max.

 CAUTION: To reduce risk of fire, use only No.26 AWG or larger telecommunication line cable.  CAUTION: Do not apply for uses in a computer room as defined in the Standard

for the Protection of Electronic Computer \ Data Processing Equipment, ANSI/NFPA75.

 CAUTION: This UPS is not applicable for motors, hair dryers, speakers, and fluorescent lamps.  User’s operations:

The only operations that users are permitted to do are:

• Turning the UPS unit on and off.

• Operating the users interface.

• Connecting data interface cables.

• Changing the batteries.

All such operations are to be performed exactly as instructed in this manual. The greatest care possible must be taken for any of these operations and any change thereof may prove very

hazardous to the operator. The instructions contained within this safety manual are deemed important and should be closely followed at all times during installation and follow-up maintenance of the UPS and batteries.

1

CAUTION

The unit has a dangerous amount of voltage. If the UPS indicator is on, the

unit’s outlets may have a dangerous amount of voltage even when not plugged into the wall outlet because the battery may continue to supply power. Cares should be taken to undertake installation indoors free from electrically-conductive particles which is under temperature and humidity control in order to reduce the risk of electric shock. It is best to disconnect the device using the power supply cord. Ensure that the equipment is placed in a position near the outlet where easily accessible. Except replacing the batteries, all service on this equipment must be carried out by qualified service personnel. Before conducting any maintenance, repair or shipment, first ensure that everything is turned off completely and disconnected.

1. Introduction

The information provided in this manual covers on-line single phase 1KVA to 3VA UPS (Uninterruptible Power System). This manual is about the basic functions, operating procedures, emergency troubleshooting, and also including the information about on how to ship, store, handle and install the equipment. Only detailed requirements of the UPS units are described herein, and installation must be carried out in accordance with this manual. Electrical installations must also carefully follow local legislation and regulations. Only qualified personnel should conduct these installations as failure to acknowledge electrical hazards could prove to be fatal.

2. System Description

Several different kinds of sensitive electrical equipment stay protected by a UPS (Uninterruptible Power System) including computers, workstations, process control systems, telecommunications systems, sales terminals, other critical instrumentation, etc. The purpose of the UPS is to protect these systems from poor utility power quality, complete loss of power, or other associated problems.

Electrical interference abounds in many forms causing problems in AC power, from lightning, power company accidents and radio transmissions to motors, air conditioners, and vending machines, among others. So protection of sensitive electrical equipment is vital to protect against power outages, low or high voltage, slow voltage fluctuations, frequency variations, differential and common-mode noises, transients, etc.

In order to prevent power line problems reaching critical systems causing damage to software, hardware and causing equipment to malfunction, the UPS helps by maintaining constant voltage, isolating critical load output if needed, and provides clean utility AC power.

3. Storage

Please adhere to the following instructions if the UPS is not installed immediately:

 Store the equipment as is in its original packing and shipping carton.  Do not store in temperatures outside the range of +15°C to +25°C.  Ensure that the equipment is fully protected from wet or damp areas and from moist air.

In order to maintain the vitality of the batteries, ensure that the UPS is recharged every 6 months for at least 8 hours.

Storage and Transportation

Please handle the unit with extreme caution since a high amount of energy is contained with the batteries. Always keep the unit in position as marked on the packaging and never drop the unit.

2

4. Installation

1K

Tower Type UPS

Rack Type UPS

1K or 2K/3K Tower/Rack Type UPS

2K/3K

Power Management Software

(Option)

User’s Manual

Rack Tower Stand (4)

(Rack Model Only)

Rack Mounting Ears (2)

USB Cable

POWER Cord

RS232 Cable

2K/3K

1K

M5X8L(8) Screw

4.1 Unpacking Package

3

4.2 Hardware Installation

Rack Tower Stands Installation

Attach four rack tower stands to UPS, using provided M5 screws *8pcs.

The demonstrations of UPS tighten up with rack tower stands.

Rack Mounting Ears Installation

Attach two rack mounting ears to UPS, using provided M5 screws *8pcs.

The demonstrations of UPS tighten up with rack mounting ears.

4.3 Environment

Please follow below instructions about locating the UPS system and battery option or the safety of installation personnel cannot be guaranteed and the unit may malfunction.

 Please ensure no flammable substances such as gases or fumes are present.  Avoid extreme temperature and humidity. Protect the equipment from moisture.  Ensure there are enough space at the behind and side of UPS for well ventilation.  Ensure that the front of the UPS remains clear for user operation.  Battery lifecycle could be extended with recommended temperature range of 15 °C to 25 °C.  It is highly recommended that The External Battery Packs are next to or under the UPS.  Only a technician from the manufacturer or an authorized agent may service the unit.  Do not open UPS cabinet as the components may contain high voltage and may be fatal.  The output receptacles may carry live voltage even when it is not connected to power supply.

4

4.4 Rear panel view

Fig.2 Rear panel of UPS 1KVA to 3KVA (Rack Type)

2

Fig.3 Rear panel of UPS 1KVA to 3KVA (Tower Type)

3

4.5 Connection to batteries

Please follow below instructions for battery connections:

 External Battery Packs shall be installed by SERVICE PERSONNEL only.  Ensure that the UPS is disconnected from mains and loads while connecting the External

Battery Pack.

 Use the battery cable that comes with the External Battery Pack to connect the External

Battery Pack to the UPS.

 Connect a second battery cabinet to the first one with the cable provided if more than one is

to be installed.

 This UPS may be provided with maximum two extension battery packs. (for UL Approval)

Fig.4 Example of connecting to external battery pack

4.6 Connection to mains and loads

 The following input and output cables come supplied with all models

• For 1000VA model, IEC 320 10 A (Input cable)

• For 2000VA model, IEC 320 10 A (Input cable)

• For 3000VA model, IEC 320 16 A (Input cable)

 Connect the input cable to the UPS and connect the other end to a grounded outlet. The

batteries will automatically charge when connected to the mains. Please realize that although you may start using the UPS immediately, maximum back-up time will still not be available, so it is recommended to charge the batteries for a minimum of 8 hours before use.

 If unit instantly shows “Error 06” for Site Wiring Fault, please rotate the connector (Schuko)  After charging, connect the loads to the UPS (see the example in fig 3).  Do not connect any devices that have the possibility of overloading the UPS or drawing

half-wave rectified current, such as hair dryers or vacuum cleaners.

 Should computer or alarm connections be used, use connections according to chapter 5 of the

manual provided with that option. The connections can be referred to on the rear panel.

 The installation is now complete.

Fig.5 Example of Installation of Plug & Play products

4

5. UPS Monitoring Connection

Pin #

Signal

Direction

Function

2

TxD

Output

TxD Output

3

RxD

Input

RxD / Inverter Off Input

5

Common

Common 6

Output

AC Fail Output

8 Output

Low Battery Output

9 Output

12VDC Power

Caution! Max rated values 12VDC

To monitor the UPS status and perform some simple UPS self-test, it is required to connect the UPS to the computer or the internet.

5.1 Connect UPS to Computer with USB / RS232 port

 Refer to Chapter 4.4, find the USB / RS232 port at the rear of UPS.  Connect UPS and Computer with the communication cable provided with UPS.  Make sure the computer supports the power management software and install the power

management software in the Computer.

!!Notice!! Either USB port or RS232 port, only one port will function at a time.

5.2 Connect UPS with RS232 port

 The RS-232 interface uses a 9-pin female D-sub connector.  The RS-232 port carries the data about utility, load and the UPS.  The interface port pins and their functions are identified in the following table.

5.3 Connect UPS with interface slot (Option)

 SNMP card allows UPS management and monitoring over a network or internet.  AS400 card allows voltage free relay contacts.  For more information, please contact for technical assistance.

5.4 EPO port (Emergency Power Off) (Option)

A customer-supplied switch located remotely can be used to open the EPO connection and allows UPS output receptacles to be switched off. Since the EPO shuts down the equipment immediately, orderly shutdown procedures are not followed and not by any power management software. The UPS will have to be manually restarted in order to regain power to the outlets.

5

6. Operations

6.1 General description

Fig.6 Block diagram

Line Mode / Battery Mode

As a double conversion on-line UPS, it is necessary to supply uninterrupted, clean single-phase power to your critical systems. The diagram of the UPS is as shown in Fig.6.

 Input filter reduces transients on the mains.  With PFC AC/DC, the AC-power is rectified and regulated to DC power.  DC power is converted to AC in the inverter passing it on to the load.  Power will be maintained from the battery during the AC power failure. (Battery Mode)

Free Run Mode

Free Run Mode provides UPS a wider input frequency range. While Line mode provides the same frequency as AC power when AC power frequency is within the selected range (user selectable with software), Free Run Mode enlarge the range up to 45Hz to 65Hz but fix the output frequency as 50Hz for 220V system and 60Hz for 110V system with ±0.25Hz. Free Run Mode is recommended if the AC power has large variation. Free Run Mode is activated in default and can run with line mode at the same time.

High Efficiency Mode

The Efficiency Optimizer Function is a new feature for the UPS adding cost effectiveness, minimizing power loss and reducing power consumption. Alternating between bypass and on-line modes is achieved automatically and in accordance with the conditions of the utility power. On-line mode may be used during times of intermittent power supply, and bypass mode when power flows smoothly in order to obtain greatest efficiency. Irregularities can be detected in less than a second, and on-line mode reactivated immediately. Switching back to online mode occurs when input voltage is outside ±10% or nominal (±15% selectable), when input frequency is outside of ±3Hz or when no input line is available. High Efficiency Mode can be activated from the LCD panel. Please refer to Chapter 6.6.

6

Generator Mode

Model

Backup time for 100%

load with internal batteries

Recharge time to

90% capacity

Tower Type

1000VA

1.5 - 2 min

4 hours

2000VA

3 - 5 min

4 hours

3000VA

2 - 4 min

4 hours

Rack Mounting Type

1000VA

3 - 5 min

4 hours

2000VA

3 - 5 min

4 hours

3000VA

2 - 4 min

4 hours

Generator Mode is specially designed function while input AC power is very unstable. While Generator Mode, UPS will never switch to bypass to prevent damage to the load and UPS will fix the output frequency as 50Hz for 220V system and 60Hz for 110V system with ±0.25Hz. Generator Mode can also protect batteries from discharging too frequently. Generator Mode can be activated from the LCD panel. Please refer to Chapter 6.6.

Battery Test

A diagnostic test is automatically executed when UPS start up and checks UPS electronics, battery, and reports any problems on the LCD display. While advanced battery management system always monitors the conditions of the batteries, it sends early warnings if battery replacement is needed. The default is to perform a battery discharge test every 30 days of normal mode operation. Diagnostic tests can be performed manually from the front panel at any time.

6.2 System Configuration

The UPS device and the internal backup battery make up the system. Depending on the site and load requirements of the installation, certain additional options are available as a tailored solution. The following items should be taken into consideration when planning a UPS system:  The total demand of the protected system shall dictate the output power rating (VA). Allowing a margin for future expansion or calculation inaccuracies from measuring power requirements.  Backup time needed defines the battery size needed. If load is less than the UPS nominal power rating then actual backup time is longer. The following options are available:

 External Battery Packs  Transformer cabinets  Maintenance bypass switches  Connectivity options (relay card, SNMP/WEB card)

Typical UPS internal battery backup time:

Additional External Battery Pack is available if more back-up time is needed.

7

6.3 LCD panel overview

Display

Function Description

Display

Function Description

Connected to Mains

System Normal

Battery Remaining 0-24%, 25-49%, 50-74%, 75-100%

Free Run Mode

Battery Test

Manual Bypass Mode (MAINTENANCE ONLY)

Battery Fail

Fault Occurs

Generator Mode

UPS Overload

Silence Mode

Output Short

High Efficiency Mode

Output Working Normally

Bypass

Load level by 0-24%, 25-49%, 50-74%, 75-100%

Operation of the UPS is indicated on the monitor panel with a LCD screen. This display is also capable of alerting the user with audible alarms. Status of the UPS, measurements and alarms are all indicated on the LCD screen.

Rack Display Tower Display

Fig.6 LCD display

8

6.4 LCD control panel

Fig.7 Control panel

: ON/OFF (a) Press “ ” button and hold for 3 seconds to turn on the UPS. (b) While UPS is working, press “ ” button and hold for 3 seconds to turn off the UPS.

: Status or Enter

There are 10 status can be configured by user. (a) To check the “Status” of UPS, release the “ ” button after holding it for 1 second. (b) Keep pressing “ ” button to see the other status (c) “Enter” function will only be activated while settings. See more in the “ ” button. (d) If UPS idles more than 20 seconds, the display will return to main status.

: Settings or Selection

There are 7 status can be configured by user. (a) To change the “Settings”, release the “ ” button after holding it for 1 second to enter

the configurations mode of the UPS.

(b) Keep pressing “ ” button to see other configurations. (c) After choosing the function, press “ ” button to enter the function. (d) Press “ ” button to select your options. (e) Press “ ” button to enable your option. (f) Press “ ” button again to confirm and enable your function. (g) If UPS is idle over 10 seconds, the display will return to main status.

9

Start up the UPS

LCD message

Description

O/P

x x x

V

Shows Output AC Voltage

O/P

x x.x

Hz

Shows Output Frequency

I/P

x x x

V

Shows Input AC Voltage

I/P

x x.x

Hz

Shows Input Frequency

BATT.

x x.x

V

Shows Battery Voltage

O/P

x x x

W

Shows Output Capacity (Watts)

O/P

x x x

VA

Shows Output Capacity (VA)

O/P

x x

A

Shows Output Current

VER.

x

kVA

Shows UPS Rating

VER.

x.x.x

--

Shows UPS Firmware Version

Notice!! Start up the UPS with AC power at the first time to unlock the factory DC lock setting.

• Make sure the installation is correct and the input power cable is connected to a

well-grounded outlet.

• Press “ ” button and hold for 3 seconds to turn on the UPS.

• The UPS should now start its inspection of: internal functions, main synchronization and

inverter startup. Then power should start to be supplied via the outlets.

• The LCD shall light up when output power has commenced and the LCD will display “ ”.

• Switch on the loads.

Shut down the UPS

• Shut down and turn off all the loads.

• Press “ ” button and hold for 3 seconds. UPS will shut down after a long beep.

• When emergency occurs, EPO (optional) is located at the rear of UPS. Pull off to force

shutdown the UPS immediately.

6.5 UPS status display

UPS status will display as following meter, press “ ” to show all UPS status.

10

6.6 UPS configurations

Function Setting

Icon

Available Setting

Default Setting

Setting

--

Output Voltage

[208V][220V][230V][240V]

[220V]

Perform Battery Test

[On][Off]

[Off]

Manual Bypass

[On][Off]

[Off]

Free Run Mode

[On][Off]

[On]

High Efficiency Mode

[On][Off]

[Off]

Silence

[On][Off]

[Off]

Generator Mode

[On][Off]

[Off]

Notice!! The factory default settings do not necessarily have to be changed, although you are

free to tailor the UPS as your specific needs.

To enter the configuration mode, release “ ” button after holding it for 1 second; The first configuration will be shown on the LCD display.

Press the “ ” button to switch through the parameters;

Press the “ ” button to select the parameter;

Press the “ ” button to switch through the options for the selected parameter;

Press the “ ” button to select yes/no to confirm;

Press the “ ” button to enable your selection, your selection will start automatically. If UPS is idle over 10 seconds, the display will return to main status.

Notice!! Manual Bypass should always set to OFF for UPS and power management software to

operate normally. This is aimed for operating an external maintenance bypass switch.

11

7. Battery Maintenance

Batteries may cause electrical shock or burn from high short circuit currents. Please observe the following precautions:

1. Remove jewelry and metal objects such as watches and rings.

2. Use tools that have insulated handles.

3. Keep tools and other metal objects from contacting and away from the batteries.

Model

1000

2000

3000

Battery Type

12V 7Ah

12V 9Ah

12V 7Ah (Option)

Number of Batteries

6

12

Backup time /Full load (min)

(Battery Pack)

Approx. 13-15

Approx. 10-13

Typical Recharge time

<8 hrs to 90%

Energy Saving

Yes - ECO Mode Efficiency >94%

Dimensions

WxDxH (mm)

Tower Type

152 x 420 x 237

225 x 420 x 360

Rack Type

428 x 425 x 84

428 x 635 x 84

Net Weight

(kgs)

Tower Type

20

35

41 (9AH battery)

Rack Type

21

43.5

49.5 (9AH battery)

7.1 Internal Battery replacement (For Rack Mounting Model)

The following is a step by step tutorial for replacing the internal battery:

1. Remove the front panel

The front panel of UPS can be removed by pulling one side of the front panel as the picture shows on the left:

2. Unscrew the screw and remove the metal baffle plate.

3. Disconnect the battery wires and pull out the battery box.

!!DO NOT DISCONNECT the batteries while UPS is in Battery mode!!

4. Replace the batteries with the same number and type as originally installed.

5. Replace the battery and push the battery box back into the UPS.

6. Reinstall the metal baffle plate and the front panel.

Fig.8 Replacing battery

ELECTRIC ENERGY HAZARD: Do not attempt to rewire, alter, or change any battery wiring or

connectors. Attempting to make such alterations can cause injury.

7.2 External Battery Pack

Notice!! When power is supplied by external batteries, output toward loads must be limited to

less than 90% of overall power generation."

Battery Cabinets

Specifications are for reference, actual information should base on real product.

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8. Trouble Shooting

Situation

No.

Alarm

Description & Solution

High Output voltage

01

Constant Beep

High output voltage

Contact for technical assistance

Low Output voltage

02

Constant Beep

Low output voltage

Contact for technical assistance

Output short

03

Constant Beep

Output short circuit

Contact for technical assistance

Bus fault

04

2 Beep per

second

High internal DC bus Voltage

Contact for technical assistance

Over temperature

05

Constant Beep

High Surrounding Temperature.

Make sure the unit’s fans and vent holes are not blocked. If these

conditions did not solve the problem, call your service representative.

Site wiring fault

06

1 Beep per

second

Wrong UPS input wiring between Neutral and Line

Wrong connection of UPS input and main. Turn the plug 180 and plug in again.

Output overload

07

2 Beeps per

second

Connected equipment needs more power than UPS can provide. Line Mode UPS is overload, UPS is in bypass

Shut off the least important equipment connected to UPS. UPS will switch from bypass back to normal operation if the overload problem is solved.

Over charge

08

Constant Beep

Batteries are overcharge Turn off protected loads. Turn off UPS and call your local dealer

Charger failure

09

No beep

Charger has failed

Contact for technical assistance

Battery failure

10

3 Beep every 5

seconds

Battery has failed Contact for technical assistance

Line abnormal

11

1 Beep per

second

Wrong AC Line backed up during auto restart

Check main power and frequency

Battery test

--

No beep

The UPS is doing a battery test

No action needed. UPS will return to normal operation when it completes the battery test successfully.

Battery mode

--

1 Beep every 5

seconds

The unit is operating on Battery Power

Save your data and perform a controlled shutdown.

Low battery

--

2 Beep every 5

seconds

UPS will shut down due to low battery voltage The unit will restart Automatically when acceptable power returns.

Silencing Alarm

This is a special design for Silence during Battery Mode. By pressing any of the three buttons on the front panel, UPS will mute during Battery Mode. When the battery runs low, UPS will alarm again to draw attention. On the LCD display, you can also choose silent mode which will not warn you of any malfunction audibly.

General Maintenance

With a minimal amount of maintenance, you can expect the UPS to function smoothly. Otherwise consider changing the batteries to have a longer life free of trouble. The most critical issues for the reliability of the UPS are environmental issues. Ensure that the temperature and humidity always match the specifications and keep the area around the UPS clean and dust free. At a temperature of 25°C, the typical battery lifetime is 2 year. Check every 6 to 12 months whether the back-up time of the battery is adequate.

8.1 Trouble shooting (Error code)

13

9. Technical Specifications

Model

1000

2000

3000

Configuration

Capacity (VA)

1000 VA

2000 VA

3000 VA

Capacity (Watts)

1000 W

2000 W

3000 W

Form

Tower Type

Phase

Single Phase

Energy Saving

Yes - ECO Mode Efficiency >94%

Input

Voltage

208 / 220 / 230 / 240 Vac

Input Voltage Range

120 - 276 VAC, < 25% Load 140 - 276 VAC, < 50% Load 160 - 276 VAC, < 75% Load

180 - 276 VAC, < 100% Load

Input Frequency Range

50 / 60 Hz (Auto Sensing)

Input Power Factor

>0.97

Cold Start

Yes

Output

Rated Power Factor

1.0

Waveform

Pure Sine Wave

Voltage

208* / 220 / 230 / 240 Vac ± 2%

Frequency

50 / 60 Hz ±0.25 Hz

Transfer Time

0 ms

Harmonic Distortion

≦ 2.5% THD at Linear Load

Crest Factor

3 : 1

EPO Function

Option

Protection

Overload Line

Mode

105% - 120% for 30 seconds 121% - 150% for 10 seconds

Battery Mode

101% - 109% for 10 seconds

110% - 120% for 3 seconds

Surge Protection

IEC 61000-4-5 Level 3

Bypass

Internal Bypass (Automatic and Manual)

Short Circuit Protection

UPS Output Cut Off Immediately

Battery

Bypass

Internal Bypass (Automatic and Manual)

Short Circuit Protection

UPS Output Cut Off Immediately

Type

12V 9Ah

12V 7Ah

12V 9Ah

Quantity 2 6

6

Sealed, Maintenance Free

Yes

Typical Recharge Time

4 hr to 90%

External Battery Module

Option

External Battery Connector

Option

Management & Communication

Indicator

LCD Control Panel

Communication Port

RS 232, USB B type

SNMP Slot

Option

Audible Alarms

Yes

Physical

Dimensions(WxDxH)(mm)

144 x 357 x 228

191 x 406 x 327

Weight (kgs)

10.4

20.3

22.9

Shipping Dimensions(mm)

249 x 448 x 359

292 x 500 x 455

Shipping Weight (kgs)

11.5

22.3

24.9

Tower Type

* While 208V output, capacity will be derated to 90%. ** Specifications are subject to change without further notice. ** Specifications are for reference, actual information should be based on real product.

14

Model

1000

2000

3000

Configuration

Capacity (VA)

1000 VA

2000 VA

3000 VA

Capacity (Watts)

1000 W

2000 W

3000 W

Form

Rack and Tower Type

Phase

Single Phase

Energy Saving

Yes - ECO Mode Efficiency >94%

Input

Voltage

208 / 220 / 230 / 240 Vac

Input Voltage Range

120 - 276 VAC, < 25% Load 140 - 276 VAC, < 50% Load 160 - 276 VAC, < 75% Load

180 - 276 VAC, < 100% Load

Input Frequency Range

50 / 60 Hz (Auto Sensing)

Input Power Factor

>0.97

Cold Start

Yes

Output

Rated Power Factor

1.0

Waveform

Pure Sine Wave

Voltage

208* / 220 / 230 / 240 Vac ± 2%

Frequency

50 / 60 Hz ±0.25 Hz

Transfer Time

0 ms

Harmonic Distortion

≦ 2.5% THD at Linear Load

Crest Factor

3 : 1

EPO Function

Option

Protection

Overload Line Mode

105% - 120% for 30 seconds

Battery Mode

101% - 109% for 10 seconds

Surge Protection

IEC 61000-4-5 Level 3

Bypass

Internal Bypass (Automatic and Manual)

Short Circuit Protection

UPS Output Cut Off Immediately

Battery

Type

12V 7Ah

12V 9Ah

Quantity 3 6

6

Sealed, Maintenance Free

Yes

Typical Recharge Time

4 hr to 90%

External Battery Module

Option

External Battery Connector

Option

Management & Communication

LCD Control Panel

Yes

Communication Port

RS 232, USB B type

SNMP Slot

Option

Audible Alarms

Yes

Physical

Dimensions (WxDxH) (mm)

428x425x84

428x635x84

Weight (kgs)

14.7

26.2

29

Shipping Dimensions (mm)

546x552x206

550x750x220

Shipping Weight (kgs)

17.5

30

33.4

Rack Mounting Type

** Specifications are subject to change without further notice. ** Specifications are for reference, actual information should base on real product.

15

Powercom 1000, 2000, 3000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual