POSIFLEX Business Machines PP2000 User Manual

PP2000 Series

2 Station Printer

User’s Guide

Rev. A

Federal Communications Commission Radio Frequency
Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.

For compliance with Federal Noise Interference Standard, this equipment requires a shielded cable.
This statement will be applied only for the printers marketed in U.S.A.

CE manufacturer’s Declaration of Conformity
(EC Council Directive 89/336/EEC of 3 May 1989)

This product has been designed and manufactured in accordance with the International Standards
EN50081-1/01.92 and EN50082-1/01.92 following the provisions of the Electro Magnetic
Compatibility Directive of the European Communities as of May 1989

Warranty Limits

Warranty will terminate automatically when the machine is opened by any person other than
the authorized technicians. The user should consult his/her dealer for the problem happened. Warranty
voids if the user does not follow the instructions in application of this merchandise. The manufacturer is
by no means responsible for any damage or hazard caused by improper application.

About This Manual

This manual is aimed to assist the user to utilize the PP2000 series which is a series of POS
thermal printers delicately designed to work with either serial or parallel interface connection. This
manual covers both operational and technical aspects. This manual is revised to cover also the Epson
emulation commands and some frequently asked questions.

The manufacturer of the PP2000 series heartily apologizes to the user for reserving the right to
change or to modify this manual without notice due to the rapid and constant progress and improvement
on science and technology. The user may always obtain the most up to date information through our
web site: http://www.posiflex.com.tw .

© Copyright Mustek Corp. 1999

All rights are strictly reserved. No part of this documentation may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, or
otherwise, without the prior written consent of Mustek Corp. the publisher of this documentation.

Table of Contents

PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . . 1 -- 1

MAIN PARTS ON THE EXTERIOR . . . . . . 2 -- 1

OUTPUT AREAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 1

CONTROL PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 -- 1

INPUT / OUTPUT CONNECTOR . . . . . . . . . . . . . . . .2 -- 2

INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -- 1

CHECK CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -- 1

OPEN TOP COVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -- 1

STORE STAMP INSTALLATION . . . . . . . . . . . . . . . 3 -- 2

RIBBON INSTALLATION / REPLACEMENT . . . . . 3 -- 3

CASH DRAWER CONNECTION . . . . . . . . . . . . . . . . 3 -- 4

CONNECT TO HOST COMPUTER . . . . . . . . . . . . . . 3 -- 4

POWER CONNECTION . . . . . . . . . . . . . . . . . . . . . . . . 3 -- 4

POWER ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -- 5

PAPER ROLLS INSTALLATION . . . . . . . . . . . . . . . . 3 -- 5

SELF TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -- 6

REPLACE TOP COVER . . . . . . . . . . . . . . . . . . . . . . . . 3 -- 6

CLEAR BUFFER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -- 6

MAINTENANCE NOTICES . . . . . . . . . . . . . . . . 4 -- 1

SOFEWARE COMMANDS . . . . . . . . . . . . . . . . . 5 -- 1

SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 1

VALIDATION PRINTING . . . . . . . . . . . . . . . . . . . . . . 6 -- 1

PAPER ROLL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 1

LED INDICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 2

BUTTON FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 2

PRINTER GENERAL SPEC . . . . . . . . . . . . . . . . . . . . . 6 -- 3

PP2000 (E) User’s Manual

i

STORE STAMP (OPTION) . . . . . . . . . . . . . . . . . . . . . . 6 -- 4

INTERNAL SWITCHES . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 4

CASH DRAWER CONNECTOR . . . . . . . . . . . . . . . . . 6 -- 5

SERIAL INPUT CONNECTOR (STANDARD 9 PIN RS232

INTERFACE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 5

POWER INPUT CONNECTOR . . . . . . . . . . . . . . . . . . 6 -- 5

PARALLEL INPUT CONNECTOR (STANDARD 25 PIN

SPP INTERFACE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 5

DIMENSION AND WEIGHT . . . . . . . . . . . . . . . . . . . . 6 -- 5

ENVIRONMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 6

RELIABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 -- 6

POWER ADAPTOR PA-300 . . . . . . . . . . . . . . . . . . . . . 6 -- 6

REGULAR MAINTENANCE PROCEDURE . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 -- 1

DAILY MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . 7 -- 1

PERIODIC MAINTENANCE . . . . . . . . . . . . . . . . . . . . 7 -- 2

BASIC TROUBLES SHOOTING . . . . . . . . . . 8 -- 1

NO OPERATION AFTER POWER ON . . . . . . . . . . . 8 -- 1

CAN NOT PRINT WITH A NORMAL POWER ON .8 -- 1

USE SELF TEST CAPABILITY IN CASE OF DOUBT . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 -- 1

PAPER JAMMED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 -- 2

ii

PP2000 (E) User’s Manual

I. PRODUCT BRIEFING

This is a high speed 2 - station journal / receipt printer.

l A standard 2 station Journal / Receipt printer: The printing paper

width is 44.5mm. The printer can print both journal and receipt at the
same time or only journal or receipt alone.

l The ability for validation printing.
l The configuration of print head is a 9 Pin impact print head. The

maximum printing speed is about 3 lines / sec and 24 characters /
line. The paper feed speed by command of each journal and receipt is
about 30 lines / sec.

l There are 3 code pages including USA, Multilingual and Portuguese

for use.

l There are 16 sets of international character sets.
l There are two kinds of different interfaces including a 9 pin D

subminiature connector for serial interface and a 25 pin D
subminiature connector for parallel interface and the printer can
automatically detect which one is in use.

l High capacity of printing buffer max. 32 KB can receive data

speedily and store a large quantity of data.

l The ability of controlling two cash drawers.
l Built-in stand-by power to hold data for 1 hour from power off or

power failure so that the printing can be continued after power
resume. (This function can be disabled by jumper.)

l The ability of self-detection on errors like print head overheated.
l Clear LED status indication and easy operating buttons.
l External power supply or +24V DC power from the POS system.
l The PP2000 can be connected to a customer display and work under

pass through commands.

l The life of print head expands considerably
l The style of the model is exquisite and beautiful. The printer itself

takes very little space of the operation site and it is easy to use.

PP2000 (E) User’s Manual

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l Options include auto stamping ability of the store stamp on receipt

and auto cutting of the receipt.

l The ability of cutting paper in full or in part by software on receipt.

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PP2000 (E) User’s Manual

II. MAIN PARTS ON THE EXTERIOR

A. OUTPUT AREAS

Receipt exit slot Journal window

Validation printing
insert slot

B. CONTROL PANEL

Power
On/Off
switch

Power
LED

On line LED

PP2000 (E) User’s Manual

Receipt LED Journal LED On line switch

Manual
stamping
switch

Journal
switch

Receipt switch

2 - 1

C. INPUT / OUTPUT CONNECTOR

Cash drawer
connector

2 - 2

Serial connector Power connector Parallel connector

PP2000 (E) User’s Manual

III. INSTALLATION

A. CHECK CONTENTS

When you unpack carefully the carton that delivers PP2000 series

printer, you will find it contains several items as illustrated below.

ll PP2000 2 - station receipt / journal printer
ll Two rolls of paper roll sample
ll One set of ribbon
ll Power adaptor with power cord (option)

If there is any discrepancy or problem, contact your dealer

immediately. Be sure to save the packing materials in the event that

the printer may need to be shipped at some point in the future.

B. OPEN TOP COVER

Journal

Receipt

Please check the Power On / Off switch to be Off. Open top

cover by gently pressing the rear part of top cover inward and lift it up.,
The above figure illustrates the result.

PP2000 (E) User’s Manual

Hook

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