
Package Contents
HS-3510W/3512W/3514W desktop POS (x 1)
24V/60W Power Adaptor (x 1)
Power cord (x 1)
3-inch wide thermal paper roll (x 1)
Paper separator for 2” thermal paper roll (x 1)
Desktop mounting kit pack for HS-3510/3512 (x 1)
(including 1 desktop mounting bracket,
4 fixing screws, and 4 plastic anchors)
Desktop mounting kit pack for HS-3514 (x 1)
(including 1 bottom plate, 1 desktop mounting
bracket, 4 fixing screws, and 4 plastic anchors)
User manual (x 1)
HS-3510W/3512W/3514W
JIVA Desktop POS
User Manual
Product Feature
Innovative All-in-one Terminal
This compact all-in-one 10”/12”/14” touch POS now comes with a
detachable receipt printer for easy maintenance. Add an optional 2D
barcode scanner while the printer is on board, making HS3510W/3512W/3514W the most well-rounded all-in-one POS terminal
in the market.
Integrated Design with Advanced Manageability
HS-series integrates the most widely used peripherals including 3”
thermal printer, MSR, fingerprint sensor, 2D barcode scanner and 2nd
customer display to support your daily POS operation. The detachable
modularized design allows quick access to the components, enabling fast
and easy service and upgrades.
Aesthetics
Dressed from head to toe in timeless black or white color, the only trend
that never goes out of style, and with stylish touches added throughout,
HS-series is not just a piece of machinery, it is an elegantly crafted piece
of art that looks right at home in any store decoration.

Printer Error
LED Indicator
Printer Paper-Out
LED Indicator
3-Track Magnetic
Stripe Reader
(Optional)
HS-3510W/3512W/3514W
P-CAP Touch & LCD Panel
Fingerprint or iButton
Sensors (Optional)
Posiflex 2D Scanner
(Optional)
Paper Jam Rescue
Compartment
Top I/O Interface
Cable Cover
Bottom I/O Interface
Cable Cover
Views of HS-3510W/3512W/3514W
Front View
Rear View

Bottom View
Views of I/O Interface of HS-3510W/3512W/3514W
Top I/O Interface
Bottom I/O Interface

1. Lay your desktop POS on a level surface with
its touch screen facing down as shown in the
figure.
2. Hold the bottom I/O interface cover with
your thumb and forefinger, and then gently
pull the cover outwards to remove the cover.
3. Connect power adapter and I/O cables to the
bottom I/O interface.
4. Have the cover join to the wedge portions of
the bottom I/O interface.
5. Before pushing the cover back into place,
neatly thread the cables through the cable
exit.
6. Press down the cover to close the bottom I/O
interface chamber.
For an optimal viewing angle, please tilt the LCD
monitor up and down in the directions shown by the
arrow in the below figure. Please be advised not to
touch LCD panel while setting up the tilt angle for HS3510W/3512W/3514W.
Connecting Power Adapter
Please refer to the following instructions on how to connect power adapter to
HS-3510W/3512W/3514W and to organize your cables.
Adjusting LCD Monitor for a Better Viewing Angle

1. To open the paper roll cover, push down the
paper roll cover release lever in the
direction shown in the figure.
2. Before installing 2-inch paper roll in the thermal printer, place
paper separator in the paper roll compartment by following the
instructions below. If you are using 3” paper roll for the printer,
please skip to next step.
2.1. Hold the separator with the sharp-
pointed side down.
2.2. Push the sharp-pointed part of paper
separator into the slot on the bottom of
the paper roll compartment.
2.3. Slide another side of paper separator into the slot on the top of
the paper roll compartment.
2.4. Drop 2-inch paper roll inside the paper
roll compartment.
Loading 2” or 3” Paper Rolls
Before operating the printer, please follow the below steps to load a paper roll.