Polycom VSX Series, VSX 8000, VSX 1000, SoundStation VTX 1000, VSX 3000 Getting Started Manual
...Page 1
Getting Started Guide
for the VSX Series
August 2005 Edition
3725-21286-007/A
Page 2
GETTING STARTED GUIDE FOR THE VSX SERIES
Trademark Information
Polycom®, the Polycom logo design, and ViewStation® are registered trademarks of Polycom, Inc. , and
ImageShare™, PathNavigator™, People+Content™, PowerCam™, SoundStation VTX 1000™,
StereoSurround™, Visual Concert™, and VSX™ are trademarks of Polycom, Inc. in the United States
and various other countries. All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
© 2005 Polycom, Inc. All rights reserved.
Polycom Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written
permission of Polycom, Inc. Under the law, reproducing includes translating into
another language or format.
As between the parties, Polycom, Inc. retains title to, and ownership of, all
proprietary rights with respect to the software contained within its products. The
software is protected by United States copyright laws and international treaty
provision. Therefore, you must treat the software like any other copyrighted material
(e.g. a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate.
Polycom, Inc. is not responsible for printing or clerical errors. Information in this
document is subject to change without notice.
ii
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 3
Contents
System Basics ...................................................................................... 1
Using the Remote Control ..................................................................................................... 1
Getting More Information...................................................................................................... 3
Calling and Answering.......................................................................... 3
Answering a Video Call ......................................................................................................... 3
Placing a Video Call.............................................................................................................. 3
Ending a Video Call .............................................................................................................. 5
Types of Video Calls You Can Make......................................................................................... 6
Placing Audio-only Calls and Adding Audio-Only Sites................................................................ 7
Ending an Audio-Only Call..................................................................................................... 8
Controlling What You See..................................................................... 8
Selecting and Adjusting a Camera or Other Video Source........................................................... 8
Setting and Using Camera Presets.........................................................................................10
Switching Between Full Screen Video and the Home Screen ......................................................12
Showing, Moving, and Turning Off the PIP ..............................................................................12
Enabling Automatic Camera Tracking (PowerCam Plus Only) .....................................................13
Controlling What You Hear.................................................................14
Adjusting Volume................................................................................................................14
Muting the Microphone ........................................................................................................14
Enjoying Stereo Audio in Video Calls......................................................................................15
Showing Content and Video Sources .................................................. 15
Showing Content from a Laptop or PC....................................................................................15
Using a Document Camera, VCR, or DVD Player ......................................................................18
Working with Directory Entries .......................................................... 19
Searching the Directory .......................................................................................................19
Adding, Editing, and Deleting Directory Entries........................................................................ 19
Categorizing Directory Entries...............................................................................................21
Including Multiple Sites in Calls ......................................................... 22
About Multipoint Calls..........................................................................................................22
Placing a Multipoint Call .......................................................................................................23
Supplying a Password for External MCU Calls ..........................................................................24
About Multipoint Viewing Modes............................................................................................25
Controlling How the System Answers Multipoint Calls ...............................................................26
Using Chair Control for Multipoint Calls...................................................................................26
Changing the Way Calls Are Answered............................................... 28
Temporarily Refusing Calls ...................................................................................................28
Answering Calls Automatically...............................................................................................28
Muting Automatically Answered Calls .....................................................................................29
© POLYCOM, INC. iii
Page 4
GETTING STARTED GUIDE FOR THE VSX SERIES
Scheduling Calls................................................................................. 29
Using the SoundStation VTX 1000 Conference Phone in Video Calls... 30
Placing a Video Call with the SoundStation VTX 1000 Conference Phone .....................................30
Adding Sites to a Video Call Using the SoundStation VTX 1000 Conference Phone ........................31
Muting the Audio in a Call that Includes a SoundStation VTX Conference Phone ...........................31
Adding Video to a SoundStation VTX 1000 Conference Phone Audio-only Call ..............................32
Ending a Call......................................................................................................................32
Ending a Call with Audio-Only Participants..............................................................................33
Streaming a Conference to the Web................................................... 33
Starting a Stream ...............................................................................................................33
Viewing a Stream................................................................................................................34
Customizing Your Workspace............................................................. 34
Allowing the Far Site to Control Your Camera..........................................................................34
Specifying When to Display the PIP........................................................................................35
Displaying the Far Site’s Name When the Call Connects............................................................36
Hearing Audio Confirmation When You Dial.............................................................................36
Adjusting for Room Lighting .................................................................................................37
Setting Camera Brightness (VSX 3000 Only)...........................................................................37
Changing the System Color Scheme ......................................................................................38
Enabling Dual Monitor Emulation...........................................................................................38
Using Your VSX 3000 System as a PC Monitor.................................... 39
Video Conferencing Tips..................................................................... 40
Tips for Great Meetings........................................................................................................40
Tips for Great Video ............................................................................................................40
Tips for Great Audio ............................................................................................................41
Tips for Showing Content .....................................................................................................41
iv
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 5
Getting Started Guide
for the VSX Series
®
When you attend a meeting using the Polycom
it’s very much like any other meeting you attend in a conference room. With
a VSX system, you can meet with people anywhere in the world, without any
travel required.
The VSX systems are easy to use. It’s easy to place calls, create your own
directory of numbers, change the way calls are answered, and customize
what you see on the screen. Depending on how your system is configured,
you can make video calls using ISDN or IP connections and to one site or
multiple sites at one time.
You can also share information in calls using content sharing software,
document cameras, VCRs, or DVDs.
Before you place your first call, use this guide to get some basic “how-to”
information. This guide includes overview information that you may find
helpful when you’re just starting to learn about video conferencing or when
you have experience, but you need a quick refresher.
VSX™ system, you’ll see that
VSX systems can be customized to show only those options used in your organization.
Therefore, there may be options covered in this guide that you cannot access on your
system. To find out more about these opt ions, please talk to the administrator of yo ur
VSX system.
This guide covers instructions for the following models.
VSX set-top systems: VSX 5000, VSX 6000, VSX 7000, and VSX 7000s.
VSX component systems: VSX 7000e and VSX 8000.
VSX 3000 executive desktop system.
System Basics
Using the Remote Control
You use the remote control to place calls, adjust the volume, navigate
screens, and select options.
If you need to enter text, you can press number buttons, using the text-entry
method commonly used with cell phones. For example, to enter a “b”, press
the number 2 button twice. Alternatively, you can press
use the on-screen keyboard to enter text.
Keyboard and
© POLYCOM, INC. 1
Page 6
GETTING STARTED GUIDE FOR THE VSX SERIES
VSX Series Remote Control
Place or answer a call End a call
Adjust the camera; navigate through
menus
Return to the Place a Call (home)
screen
Increase or decrease the sound you
hear from the far sites
Mute the sound you’re sending to the
far sites
Zoom the camera in or out
Turn automatic camera tracking on
or off
Select a camera or other video
source
Display the onscreen keyboard so you
can enter text
Start and stop sending content to far
sites
Confirm your current selection;
perform functions on highlighted items
Return to the previous screen
Select a far-site camera or video
source
Select a near-site camera or video
source
Show, move, or hide the Picture-inPicture (PIP)
Store camera positions (when
followed by a number); delete all
stored camera positions
Enter a dot in an address
Delete letters or numbers
Enter letters or numbers; move the
camera to a stored position
2
Access the online help; see current
system status while in a call
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 7
Getting More Information
If you need additional information about using the VSX system, try these
resources:
To view help while you’re using the system, press Help on the remote
control.
For network questions, contact your system administrator.
For system questions, contact Polycom Technical Support at
www.polycom.com/support.
Calling and Answering
Answering a Video Call
The VSX system can answer incoming calls in one of these ways:
The system prompts you to answer the calls manually.
The system answers incoming calls automatically.
When a call comes in, you hear a ringing sound, and you may see a message
that includes the number of the person calling. If the person is listed in the
system directory, you’ll also see the person’s name.
CALLING AND ANSWERING
Placing a Video Call
To answer the call manually:
>> Press Call on the remote control.
If your system is set up to automatically answer calls, the call connects
automatically.
If you see Near on your screen, your m icrophone is muted. To unmute your
microphone, press Mute on the remote control. For VSX set-top and component
systems, you can also press
You can use your system to place a video call in any of these ways:
Entering a name or number
Choosing a site from:
• The Recent Calls list
• The Contacts or Speed Dial list
• The Directory
on the microphone.
© Polycom, Inc.
3
Page 8
GETTING STARTED GUIDE FOR THE VSX SERIES
Calling by Entering a Name or Number
To place a call by entering a name or number:
1. In the dialing field, enter the dialing information. Depending on the
capabilities of your system and the system you are calling, the dialing
information will look like one of these samples:
10.11.12.13 (IP address)
2555 (extension)
stereo.polycom.com (DNS name)
Ascot Conference Room (system name)
19784444321 (ISDN number)
The system automatically determines the type of call to make based on
the information you enter.
2. Enter any additional information needed for the call. The available
settings depend on the type of call and your system’s configuration.
Not all calls require these settings:
Call Quality – Specify the bandwidth or call type for this call. For most
calls, choose Auto to let the system determine the best quality for the
call.
Second ISDN number – Use two numbers only when the person you
are calling instructs you to do so.
Gateway extension – If you need to dial an extension, enter the
extension in the second entry field. If your system is not configured
with a second entry field, you can enter the extension when the
gateway prompts you.
3. Press
Call on the remote control to place the call.
Call progress indicators appear on the screen to show that the call is in
progress. When the indicators turn green, the call is connected.
Calling from the Recent Calls List
You may be able to choose a number to call from a list of the sites you have
called recently. The Recent Calls screen provides details of all incoming and
outgoing calls, including the time of the calls.
To place a call from the Recent Calls screen:
1. Select Recent Calls from the Place a Call screen.
2. Scroll to the entry you want to call.
3. Press
To see more details about a call listed on the Recent Calls screen, highlight the call
and press Help on the remote control.
4
Call to place the call.
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 9
Calling from the Contacts or Speed Dial List
You may be able to access calling information for specific sites using the Speed
Dial or Contacts list on the Place a Call screen.
To place a call using the Speed Dial or Contacts list:
1. Select Speed Dial or Contacts from the Place a Call screen.
2. Scroll to the entry you want to call.
CALLING AND ANSWERING
3. Press
Call to place the call.
Calling from the Directory
The directory is a list of names and numbers that’s stored locally on the VSX
system.
If the system is registered with a global directory, the directory also includes
entries from the global directory. Global entries are marked with
types of entries, the name appears with its corresponding number, IP address,
or both.
To place a call from the directory:
1. Press
2. Find the entry to call.
3. Press
For more information about using the directory, see Working with Directory Entries on
page 19.
Depending on your system configuration, when you make a call using an entry with both
ISDN and IP dialing information, the system may prompt you to choose which way to
place the call.
Directory on the remote control.
Call to place the call.
. For both
Ending a Video Call
To hang up from a call:
1. Press
2. Confirm that you want to end the call.
If you don’t confirm that you want to hang up, the system disconnects the call
automatically after 60 seconds.
© Polycom, Inc.
Hang Up on the remote control.
5
Page 10
GETTING STARTED GUIDE FOR THE VSX SERIES
Types of Video Calls You Can Make
Depending on your system configuration, you may be able to make calls using
ISDN, IP, SIP, or V.35. The VSX 6000 allows only IP calls.
The following table lists some possible call combinations.
From… You can call… By dialing…
ISDN Phone number ISDN
IP Phone number of the far-site gateway and
the extension (E.164 address) of the far
site.
Enter the extension after the gateway
number or wait until the gateway prompts
you for the extension.
LAN
Same LAN Alias, E.164 address, or IP address
Different LAN Access code of the near-site gateway, the
selected speed code, the ISDN number for
the far-site gateway, and the extension
(E.164 address) of the far site.
Enter the extension after the gateway
number or wait until the gateway prompts
you for the extension.
ISDN Access code of the near-site gateway, the
selected speed code, and the ISDN number
of the far site.
When you call an IP system through a gateway that requires an extension (E.164
address), enter the extension in the dialing field whenever possible. Check with your
network administrator for the extension deli miter you will need to enter into the dialing
field. For example, some networks use ## to separate the extension from the IP
address.
When you include the extension, you will be given the option of saving both the number
and the extension in the directory when the call ends. If you enter the extension after
the gateway connects, then you can save only the gateway number when the call ends.
6
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 11
Placing Audio-only Calls and Adding Audio-Only Sites
You may be able to use your VSX system to place an audio-only call, or you
can add an audio-only call to a video conference. This lets you:
Use your system in the same way as a telephone.
Add audio-only participants to your video calls.
Add video calls to your audio-only calls.
Other audio options are available if your conference room has a VSX video conferencing
system integrated with a SoundStation VTX 1000™ conference phone.
For more information about using the SoundStation VTX 1000 conference phone, see
Using the SoundStation VTX 1000 Conference Phone in Video Calls on page 30.
Placing an Audio-Only Call
You can place an audio-only call from VSX systems that have Analog Phone or
Voice Over ISDN enabled.
To place an audio-only call from your system:
CALLING AND ANSWERING
1. On the Place a Call screen, enter the number you want to call.
To place a call within your PBX system, enter the last four digits of the
number.
To delete a digit, press
2. Press
Call to place the call.
Delete on the remote control.
Adding an Audio-Only Call to a Video Call
To add an audio-only call after your video call connects:
1. Press
2. Select Add Call from the Hang Up screen.
3. Use the number buttons on the remote control to enter the telephone
number of the audio participant that you want to add to your video
conference.
4. Press
5. After the audio call connects, press
the video conference.
Call on the remote control.
Call on the remote control.
Near or Far to return to
© Polycom, Inc.
7
Page 12
GETTING STARTED GUIDE FOR THE VSX SERIES
Adding a Video Call to an Audio-Only Call
If you are already in an audio-only call, you can add a video call to your call.
To add a video call after your audio-only call connects:
1. On the Place a Call screen, enter the number you want to call.
2. Press
Call to place the call.
Ending an Audio-Only Call
To hang up from an audio-only call:
1. Press Hang Up on the remote control.
2. Select the audio-only site from the Hang Up screen to hang up the call.
If the person on the telephone hangs up first, you need to disconnect the call from the
VSX system, just as you would hang up a telephone receiver in a regu lar phone call.
Controlling What You See
Adjusting your cameras lets you show conference participants what you want
them to see. You can adjust cameras and other video sources before the
meeting starts and while the meeting is in progress.
Selecting and Adjusting a Camera or Other Video Source
You can use the remote control to select the main camera or any other
near-site or far-site video sources, such as document cameras, laptops, VCRs
or DVD players.
You can also use the remote control to adjust the main camera on VSX set-top
and component systems. If you have a VSX 3000 system, you must pan, tilt,
and focus the main camera manually. You can also adjust any auxiliary
camera or far-site camera that supports pan, tilt, and zoom movement.
You can adjust the far-site camera only if the camera supports electronic pan, tilt, and
zoom, and the far site system is configured to allow you to control its camera.
8
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 13
CONTROLLING WHAT YOU SEE
To select a near-site or far-site camera or other video source:
1. If you are in a call, press Near or Far to select either a
near-site or far-site camera or other video source. The icon on the
screen indicates which you can select:
If you see this, you can control a
near-site camera or video source
If you see this, you can control a
far-site camera or video source
2. Press Camera on the remote control. Then press the number for
the camera or other video source you want to select at the near or far
site. For example, press 1 to select the main camera.
The image from the camera or video source you selected appears on the
screen.
To adjust a camera using the remote control:
1. Press
Near or Far to select either a near-site or far-site
camera.
2. Press the arrow buttons on the remote control to move the camera
up, down, to the left, or to the right.
3. Press
Zoom to zoom out or in.
© Polycom, Inc.
9
Page 14
GETTING STARTED GUIDE FOR THE VSX SERIES
To adjust the main camera on the VSX 3000 system:
1. Position the camera up, down, to the left, or to the right manually:
2. Focus the camera by turning the focus wheel:
Setting and Using Camera Presets
Camera presets are stored camera positions that you can create ahead of time
or during a call.
Presets allow you to:
Automatically point a camera at pre-defined locations in a room.
Select a video source such as a VCR or DVD player, a document camera,
or an auxiliary camera.
If your system’s main camera supports electronic pan, tilt, and zoom
movement, you can create up to 100 preset camera positions for the near site.
Each preset stores the camera number, its zoom level, and the direction it
points (if appropriate). Near-site presets are available for VSX set-top and
component systems. They remain in effect until you delete or change them.
10
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 15
CONTROLLING WHAT YOU SEE
Depending on configuration capabilities, you may be able to control the
camera at the far site. If far-site camera control is allowed, you can create up
to 17 presets for the far-site camera. These presets are saved only for the
duration of the call. You may also be able to use presets that were created at
the far site to control the far-site camera.
To move the camera to a preset:
1. If a call is connected, press
Near or Far to choose a near-site
or far-site camera or other video source.
2. Press a number on the remote control.
The camera moves to the preset position for the camera or other video
source.
To view your near-site presets (VSX set-top and component systems):
>> Press Preset on the remote control.
Icons for presets 0-9 are shown on the screen. The colored icons indicate
stored camera positions, and the gray icons indicate available presets.
To store a preset:
1. If you are in a call, press
far-site camera or other video source.
2. If you selected a camera that supports electronic pan, tilt, and zoom,
you can adjust the camera’s position:
Press the arrow buttons on the remote control to move the camera up,
down, to the left, or to the right.
Near or Far to choose a near-site or
3. Press Preset on the remote control.
4. Press and hold a number to store the preset position. To store a
double-digit preset, hold the second number down. Any existing preset
stored at the number you enter is replaced.
© Polycom, Inc.
Press
Zoom to zoom the camera out or in.
The system uses preset 0 as the default camera position.
11
Page 16
GETTING STARTED GUIDE FOR THE VSX SERIES
To delete all presets:
1. If a call is connected, press
Near to choose a near-site video
source.
2. Press
3. Press
You cannot delete just one preset. Instead, override an existing preset with the new
camera position.
Preset on the remote control.
Delete to delete all presets.
Switching Between Full Screen Video and the Home Screen
Before the call connects, you see the near video in a small window on the
Place a Call (home) screen. When the call connects, the system automatically
shows the video in the whole screen. You can switch back to the Place a Call
screen during a call, for example, if you need to adjust a user setting, and
your system is configured to allow you to do so.
To learn about adjusting user settings, see Customizing Your Workspace on page 34.
To see the video in the full screen:
>> Press Near on the remote control.
To see the Place a Call screen:
>> Press Home on the remote control.
Showing, Moving, and Turning Off the PIP
During a call on a single-monitor system, the Picture-in-Picture (PIP) displays
what your main camera is sending to the far site. (This lets you adjust the
camera if you need to.) If the far site shows any type of content, the content
appears in the main part of the screen, and the PIP changes to show the
people at the far site.
During a call on a dual-monitor system, what you see on each monitor and in
the PIP depends on how the VSX system has been configured.
12
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 17
CONTROLLING WHAT YOU SEE
To show, move, or turn off the PIP during a call:
Press PIP on the remote control to display the PIP on screen.
While the PIP has a yellow border, press PIP repeatedly to move it to
different corners of the screen.
After a brief pause, the PIP border turns blue. Then, press PIP to
turn the PIP off.
To swap the views shown in the PIP and the main screen:
1. If the PIP is not showing, press
PIP on the remote control to
display the PIP on screen.
2. Press
Camera and select the Swap PIP icon.
During calls using a single monitor and the Dual Monitor Emulation feature
(split-screen viewing), without content, you can use the PIP button to scroll
through the following screen layouts:
1. Near and far sites, same size, side by side
2. Far site big, near site small
3. Near site big, far site small
4. Near site, full screen
5. Far site, full screen
Enabling Automatic Camera Tracking (PowerCam Plus Only)
If you are using a VSX 7000e or VSX 8000 with the Polycom PowerCam™ Plus
camera, you can set the camera to automatically point to the person speaking
or to move to the preset location that is closest to the speaker. When you
enable this voice tracking, you can view the people who are speaking
throughout the meeting without having to manually adjust the camera. Use
this feature if you expect the meeting participants to sit or remain somewhat
stationary during the meeting.
Automatic camera tracking is temporarily disabled when your site is muted, when the
people at the far site are speaking, and when Polycom StereoSurround™ is enabled.
To enable automatic camera tracking to the speaker:
1. Press
2. Press
© Polycom, Inc.
Near or Far to choose the near-site or far-site camera.
Auto until you see “Automatic Camera Tracking.”
13
Page 18
GETTING STARTED GUIDE FOR THE VSX SERIES
To enable automatic voice tracking to camera presets:
1. Press
2. Press
The near-site camera icon changes to
automatic voice tracking to camera presets is enabled.
To disable automatic voice tracking to camera presets:
Near or Far to choose the near-site or far-site camera.
Auto until you see “Automatic Camera Tracking to Presets.”
>> Press Auto until you see “Automatic Camera Tracking Off.”
You can also turn off automatic tracking by using the remote to pan, tilt,
or zoom the camera.
Controlling What You Hear
Adjusting Volume
Use the remote control to raise or lower the volume of the sound you hear.
Changing the volume affects only the sound you hear at your site.
to let you know that
To adjust the volume:
>> Press Volume.
When the VSX 3000 system is in use for video conferencing, use the remote control to
adjust the volume. When the VSX 3000 is in use as a monitor for your PC, use the VOL
button on the front of the system to adjust the volume.
Muting the Microphone
You can mute the microphone if you do not want the far site to hear you. For
example, you might mute the microphone if you want to speak to someone
privately.
To mute or unmute the microphone:
>> Press Mute on the remote control.
For VSX set-top and component systems that use a Polycom microphone, you
can also mute the call by pressing
on the microphone.
14
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 19
Enjoying Stereo Audio in Video Calls
If your video conferencing room is configured to use stereo sound, the left and
right microphone inputs are configured during system setup. It is important
that you do not move the microphones as this may detract from the stereo
audio experience.
Stereo audio is only used in video calls of 256 Kbps or higher.
Showing Content and Video Sources
You may be able to show the following to the far sites:
Any information stored on a laptop or PC
A paper document or object placed on a document camera
A videotape or DVD
You can share one type of content or one video source at a time, and you can
switch to a different type of content or video source if you need to.
Participants at other sites can also share content or video sources.
SHOWING CONTENT AND VIDEO SOURCES
Showing Content from a Laptop or PC
If you have a VSX set-top system with a Visual Concert™ VSX connected to it,
or a VSX component system with an ImageShare™ II connected to it, you can
attach a laptop or PC and show content that is stored on the computer. You
can also show content with the software application called
People+Content™ IP.
If you have the Polycom People+Content IP option enabled on your VSX
system and the software application installed on your PC or laptop, you can
show content from any Windows XP or Windows 2000 PC that is connected to
the network. You don’t need cables or hardware. All you need is the IP address
of the VSX system. For more information about enabling People+Content IP on
your VSX system, talk to the administrator of your VSX system
People+Content IP provides video-only content. No audio is shared.
If your computer is connected to the LAN, you can also share content from
network locations. When you share content from a laptop or PC, the far site
sees just what you see on the computer screen.
.
© Polycom, Inc.
15
Page 20
GETTING STARTED GUIDE FOR THE VSX SERIES
Showing Content with People+Content IP
To install the People+Content IP application on a laptop or PC:
1. On a laptop or PC with Windows XP or Windows 2000, open a web
browser and go to www.polycom.com.
2. Download and install the People+Content IP application from the
Polycom Resource Center.
To start showing content:
1. On the PC, start the Polycom People+Content IP application.
2. Enter the IP address of the video conferencing system and click
Connect.
3. Open the content you want to show, and do one of the following:
Click in People+Content IP.
Press Graphics on the video conferencing system's remote
control.
If you have content sources connected to your VSX system and you press Graphics on
the remote control, you are prompted to select the content source to use.
To stop showing content:
1. If the People+Content IP toolbar is minimized, maximize it by clicking
the icon in the task bar.
2. Do one of the following:
Click in People+Content IP.
Press Graphics on the video conferencing system's remote
control.
3. If others in the conference want to send content from the same VSX
system using People+Content IP, click Disconnect to disconnect from
the VSX system so that they may connect. Only one PC at a time can
be connected.
16
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 21
SHOWING CONTENT AND VIDEO SOURCES
Showing Content with a Visual Concert VSX or ImageShare II
Before you show content, check that the PC video is configured to use one of
these supported resolutions and refresh rates:
Resolution Refresh rates (Hz)
640 x 480 60, 72, 75, 85
800 x 600 60, 72, 75, 85
1024 x 768 60, 70, 75, 85
1280 x 1024 (scaled and sent
60
to the far site in 1024 x 768
format)
To set the resolution and refresh rate, go to your computer’s Display Control Panel.
To start showing content using a Visual Concert VSX:
1. Connect the laptop to a Visual Concert VSX device:
For more information about using the Visual Concert VSX device, see the Visual
Concert VSX Quick Tips, available at www.polycom.com/videodocumentation.
2. Press on the Visual Concert VSX, or press Graphics or
© Polycom, Inc.
Camera on the remote control.
17
Page 22
GETTING STARTED GUIDE FOR THE VSX SERIES
To stop showing content using a Visual Concert VSX:
>> Press on the Visual Concert VSX or press Graphics or
Camera on the remote control.
To show content using an ImageShare II:
1. Connect the laptop to an ImageShare II:
2. Press the blue ImageShare selection button to start and stop displaying
content.
Using a Document Camera, VCR, or DVD Player
All VSX systems enable you to show different types of information to other
sites in a call, such as through a document camera, VCR, or DVD player.
Before the call begins:
1. Make sure the document camera, VCR, or DVD player is connected and
powered on.
2. Position your document or object in the document camera or insert the
videotape or DVD.
To start showing a document, object, videotape, or DVD in a call:
1. Press
2. Select a video source.
3. Press
To stop showing a document, object, videotape, or DVD in a call:
1. Press
2. Select the main camera.
Camera on the remote control.
on the remote control.
Camera on the remote control.
3. Press
18
on the remote control.
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 23
Working with Directory Entries
The directory on your VSX system stores dialing information that helps you
make calls quickly and easily. When a site listed in the directory calls your
system, the system displays the name on the screen when the call comes in. If
a site that calls you is not listed in the directory, you might be prompted to
save the contact information in the directory when the call ends.
If your system is registered with a global directory server, your directory
contains two types of entries:
Local entries: Information about sites that you have added, sites that
you have called, and sites that have called you. These entries are stored
locally on your VSX system, and depending on your system setup, you
can edit these entries. You can also assign local entries to categories to
make it easier to find numbers. Local entries are available to anyone who
uses the system.
Global entries: Information about other active sites that are registered
with the same Global Directory Server. These entries are stored on the
Global Directory Server, and you cannot edit them. You can make a local
copy if you want to make changes. Global entries are marked with
Depending on your system configuration, you may also be able to remove or
edit names or dialing information in the local directory.
WORKING WITH DIRECTORY ENTRIES
.
Searching the Directory
You can find entries in the directory by:
Spelling the first or last name using the number buttons on the remote
control
Pressing Keyboard to use the on-screen keyboard to spell the name
Scrolling through the list of names using the arrow buttons on the remote
control
Using the alphabet tabs to move through the directory and then scrolling
to the name you want
Adding, Editing, and Deleting Directory Entries
You can create entries for point-to-point calls and multipoint calls and save
them in the VSX system’s directory. Everyone at your site who uses the
system can use the entries you create, and you can use the entries created by
others. You can also edit the information in any local entry. Users at other
sites cannot access the local entries on your system.
To add a single-site entry to the directory:
1. Press
Directory on the remote control.
2. Select New and specify that this is an entry for one site.
© Polycom, Inc.
19
Page 24
GETTING STARTED GUIDE FOR THE VSX SERIES
3. Specify the following information:
In this field… Enter this information…
Name Name that will appear in the directory list and
Number ISDN number to use for calling the site.
Call Quality Call speed to use for ISDN calls to the site.
IP Number IP address for calls to the site.
Extension The system’s gateway extension.
Call Quality Call speed to use for IP calls to the site.
on incoming call messages.
Phone Number
Optional contact information for other
resources in the conference room.
Mobile Number
Email
Category Designation to help you quickly find the
number in the directory.
4. Select Save to save the entry.
To add a multiple-site entry to the directory:
1. Press
Directory on the remote control.
2. Select New and specify that this is an entry for multiple sites.
3. Add numbers to this multiple-site entry in one of these ways:
Select entries from the directory.
Add entries manually.
The number of sites that you can add depends on the capabilities of your
system.
4. Specify a speed for the call. Note that each call in the multipoint
conference is placed at the same speed.
5. Select Save to save the entry.
6. Enter a name for this entry as you want it to appear in the directory
list.
20
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 25
To edit an entry:
WORKING WITH DIRECTORY ENTRIES
1. Press
2. Scroll to the entry you want to edit and then select Edit.
3. Edit the information as needed.
4. Select Save to save your changes and return to the directory.
To delete an entry:
1. Press
2. Scroll to the entry you want to delete and then select Delete.
While you can delete entries from your local directory, you cannot delete entries from a
global directory.
Categorizing Directory Entries
When you categorize your local entries, you can find calling information
quickly by searching just the entries in a group instead of the entire directory.
To create a new group:
Directory on the remote control.
Directory on the remote control.
1. Press
Directory on the remote control.
2. Select Group.
3. Select Edit Category.
4. Enter a group name.
5. Press
Back on the remote control to save the new group.
To delete a group:
1. Press
Directory on the remote control.
2. Select Group.
3. Select Edit Category.
4. Scroll to the group name you want to delete and then select Delete.
When you delete a group, all entries in that group are deleted. If you want to keep these
entries, be sure to assign them to a new group before you delete th e old group.
© Polycom, Inc.
21
Page 26
GETTING STARTED GUIDE FOR THE VSX SERIES
To assign an entry to a group:
1. Press
2. Scroll to the entry you want to assign to a group and then select Edit.
3. Select
4. Select Save to save your changes and return to the directory.
Directory on the remote control.
Next and select the Category.
Including Multiple Sites in Calls
You can use the VSX system to participate in multipoint conferences. During a
multipoint conference, a multipoint conferencing unit (MCU) enables the video
to switch between sites so that you can always see and hear the participant
who is speaking. You can also share content in a multipoint call, just as you
can in a point-to-point call.
The VSX 5000 and VSX 6000 systems can be used to participate as a site in a multipoint
call but cannot initiate a multipoint call.
About Multipoint Calls
With the VSX system you can make multipoint calls using an external MCU or
the internal multipoint option. The type of MCU affects the conference as
shown in this table:
This MCU… Lets you include… Supports these calls… Lets you add sites…
Internal MCU Up to four video
sites (six for the
VSX 8000) including
your site
External MCU Number of sites
allowed by the MCU
For calls using the internal MCU option, the VSX system can initiate the call or
the other sites can call the VSX system to join the conference.
22
IP
ISDN or V.35
SIP
Both SIP and ISDN/V.35
Both SIP and ISDN/V.35
IP
ISDN or V.35
Both IP and ISDN/V.35
Before the call begins, and
during the call
Before the call begins, and
depending on the MCU and
conference type, during the
call
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 27
Placing a Multipoint Call
How you place a multipoint call depends on whether you’re using the internal
MCU option or an external MCU. If your organization uses Polycom’s
PathNavigator
feature to place multipoint calls.
For calls using the internal MCU option, you can define a multiple-site
For calls using an external MCU, you may need to enter calling
The VSX 8000 internal MCU supports up to six video sites (including your
For calls using PathNavigator’s conference on demand feature, the system
INCLUDING MULTIPLE SITES IN CALLS
™
, you can also use PathNavigator’s conference on demand
directory entry to call all of the sites at one time. Alternatively, you can
place a call to the first site and then add other sites after the first call
connects.
information about all of the sites before the call begins. Contact your
system administrator for more information.
site) plus one audio-only site in a multipoint call. All other VSX systems
support up to three video sites (including your site) plus one audio-only
site.
administrator must:
Register the VSX system with PathNavigator.
Configure the VSX system to use PathNavigator for multipoint calls.
Create a multiple-site entry in the directory.
To place a multipoint call by adding sites to a call:
1. Call the first site.
2. When the call connects, press
Call on the remote control.
3. Select Add Video Call, and place a call to the next site.
4. Repeat steps 2 and 3 until all sites are connected.
To place a multipoint call using a multiple-site directory entry:
1. Press
Directory on the remote control.
2. Find the multiple-site entry in the directory list.
3. Press
Call to place the call.
To place a cascaded multipoint call:
1. Place a multiple-site call from the Directory, or place calls one at a time
to up to three other video sites.
2. Ask each site to call up to two additional sites.
© Polycom, Inc.
23
Page 28
GETTING STARTED GUIDE FOR THE VSX SERIES
Supplying a Password for External MCU Calls
External MCUs sometimes require you to enter a password in order to join a
conference. Depending on your system configuration, you can set up the
system to enter the meeting password for you.
To configure a meeting password:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Enter the password in the Meeting Password field in one of these
ways:
Press the remote control number buttons, using the text-entry method
commonly used with cell phones.
Press
characters.
4. Press
screen.
Keyboard to use the on-screen keyboard to enter
Home to save your change and return to the Place a Call
24
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 29
About Multipoint Viewing Modes
Your system will be configured to display sites during a multipoint call in a
particular way. For example, you may be able to view all of the sites at the
same time, or you may only see the site where the speaker is located.
The following table describes the different multipoint viewing modes. What you
see during a multipoint call can vary depending on how the VSX system is
configured, the number of sites participating, and whether content is shared.
Setting Description
INCLUDING MULTIPLE SITES IN CALLS
Auto
Discussion
Presentation
Allow the system to switch between Discussion and
Presentation modes, based on the interaction between the
sites.
If more than one site is talking at the same time, the
system uses Discussion mode so that all speakers can be
seen.
If one speaker talks without interruption for about 15
seconds, the system uses Presentation mode so that all
participants can see the speaker in a larger picture.
View all of the sites at the same time, including your own site.
This is also known as continuous presence.
Systems with: See this:
Single monitor All sites, each in its own window
Dual monitors Speaker on second monitor with all other
sites on first monitor, or one far site on
each monitor
View the person who is speaking. This is also known as voice
activated switching.
The current speaker always sees all sites, each in its own
window, on the first monitor.
Full Screen
© Polycom, Inc.
Systems with: See this:
Single monitor Speaker in full screen
Dual monitors Speaker on the first monitor and near site
on the second monitor
Enable every site in the call to see the speaker full screen.
25
Page 30
GETTING STARTED GUIDE FOR THE VSX SERIES
Controlling How the System Answers Multipoint Calls
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Scroll to the Auto-Answer Multipoint field and select one of the
following:
Select this… To do this…
No Answer calls manually.
When a call comes in, you hear a ring, and the system
prompts you to accept or refuse the call.
Yes Answer incoming calls automatically.
When a call comes in, you hear a ring, and the call
connects.
Do Not Disturb Refuse incoming calls.
Callers hear a busy signal, and you receive no notification
about incoming calls.
Using Chair Control for Multipoint Calls
During some multipoint calls, you can use chair control to manage the people
video. In this type of call, the chair controller can choose the site whose video
is sent to other sites in the conference. The chair controller can also disconnect
a site or end the conference. Any participant can choose to view a specific site,
request to be the broadcaster, or request to be chair controller.
Only one site at a time can be the chair controller. Before a site can become
the controller, the site with control must give up control.
The type of MCU in use and the systems in the call determine whether chair
control is available.
This MCU… Allows chair control if…
Internal MCU The call includes:
VSX systems, ViewStation® EX, ViewStation FX,
Other systems connected by ISDN only
External MCU Allowed by the external MCU
and VS4000 systems connected by IP, ISDN, or
both IP and ISDN
26
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 31
INCLUDING MULTIPLE SITES IN CALLS
To use the chair control options when you are in a multipoint call:
1. On a PC, open a web browser.
2. In the browser address line, enter the system’s IP address, for
example, http://10.11.12.13, to go to the video conferencing system’s
web interface.
3. Click Place a Call.
4. Click Chair Control to go to the Chair Control screen.
The Chair Control option is only available when the system is in a multipoint call. It
is not available in cascaded multipoint calls.
5. Select a site from the list and then use the controls in the web interface
to perform one of these actions:
If you
are…
Chair
controller
You can do this… By selecting…
Pass chair controls to the selected
Release Chair
site
View the selected site’s video. This
View Site
remains in effect until you choose
Stop Viewing Site or you release
chair control.
Return to viewing the video selected
by the chair or by the MCU
Send your site’s video to the other
sites
Send the selected site’s video to the
other sites
Remove the selected site from the
conference
Stop Viewing
Site
Make Me the
Broadcaster
Select
Broadcaster
Disconnect
Site
Disconnect all sites and end the call. End
Conference
© Polycom, Inc.
Participant
Request control of the conference Acquire Chair
View the selected site’s video. This
View Site
does not change what other sites
see.
Return to viewing the video selected
by the chair or the MCU
Stop Viewing
Site
27
Page 32
GETTING STARTED GUIDE FOR THE VSX SERIES
Changing the Way Calls Are Answered
Your system administrator may have configured the system to let you choose
the way incoming calls are handled.
Temporarily Refusing Calls
If you do not wish to be disturbed by calls, you can refuse incoming calls with
the Do Not Disturb feature. Callers hear a busy signal and you receive no
notification about incoming calls. You can, however, make outgoing calls.
To temporarily refuse incoming calls:
1. On the Place a Call screen, select
screen.
2. Select On to set Do Not Disturb.
While the system is not accepting calls, you see in the lower right corner of the
screen. This setting stays in effect until you change it.
Answering Calls Automatically
Depending on your system configuration, you can specify whether to answer
calls automatically or to have the system announce incoming calls and wait for
you to answer manually.
Automatically answering calls is convenient, but it can create security issues. An
unexpected caller could interrupt a meeting in progress or look at equipment and notes
left in an empty room.
To prevent incoming callers from overhearing a conversation not intended for them, you
can choose to mute all automatically answered calls.
To automatically answer calls:
1. Select System from the Place a Call screen.
in the lower right corner of the
2. Select User Settings from the System screen.
3. If you want to automatically answer incoming point-to-point calls, scroll
to Auto-Answer Point to Point, press
and select Yes.
4. If you want to automatically answer incoming multipoint calls, scroll to
Auto-Answer Multipoint, press
select Yes.
28
on the remote control
on the remote control and
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 33
5. Press Home to save your change and return to the Place a Call
screen.
If you have a VSX 3000 system that you are using as your PC monitor, Polycom
recommends that you set up the system so that you have to answer calls manually.
If you receive a call while using the system as a PC, you hear a ringing sound and you
can switch to video to answer the call manually. Alternatively, you can ignore the call
and it will not connect, thereby preventing the caller from seeing or hearing you at your
desk.
Muting Automatically Answered Calls
Depending on your system configuration, you can choose whether to mute the
audio when calls connect if your system is configured to answer calls
automatically. This prevents callers from overhearing conversations or
meetings. After the call connects, you can press
ready to unmute the call.
Note that, if you enable this option during a call, the audio for the current
meeting is not affected.
SCHEDULING CALLS
Mute when you’re
To mute automatically answered calls:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Scroll to Mute Auto-Answer Calls and press
4. Press
Scheduling Calls
You can use the calendar and call scheduling feature to schedule video
conferences. When you schedule a call using this feature, the system
automatically calls the site you selected on the date and time you specified.
For recurring calls, you can indicate whether you want the system to
automatically make the call daily, weekly, or monthly.
To schedule a call:
1. Select System from the Place a Call screen.
on the remote
control to enable the option.
Home to save your change and return to the Place a Call
screen.
2. Select Utilities from the System screen.
3. Select Call Scheduler from the Utilities screen.
© Polycom, Inc.
29
Page 34
GETTING STARTED GUIDE FOR THE VSX SERIES
4. Select New Entry from the Call Scheduler screen.
5. Select the directory and then select a single-site or multiple-site entry
to call.
6. Select the date and time for the call.
7. Select
On the scheduled time and date, your VSX system will automatically call the
selected site.
To view scheduled calls in the calendar:
1. Select System from the Place a Call screen.
2. Select Utilities from the System screen.
3. Select Calendar from the Utilities screen.
Dates with scheduled calls are marked in the calendar with a small green triangle.
Next and specify whether the meeting recurrs.
Using the SoundStation VTX 1000 Conference Phone in
Video Calls
Your conference room may include a VSX video conferencing system
integrated with a SoundStation VTX 1000 conference phone. This configuration
lets you use the video conferencing system and the conference phone together
to place and manage video and audio-only calls. If the system is configured
correctly, “VSX OK” appears on the conference phone display.
Placing a Video Call with the SoundStation VTX 1000 Conference Phone
If your VSX video conferencing system and SoundStation VTX 1000 have been
configured to work together, you can use the conference phone to place video
calls.
To place a video call using the SoundStation VTX 1000 phone:
1. Leave the SoundStation VTX 1000 conference phone on hook.
2. On the conference phone keypad, enter one of these:
3. Press the VID CALL soft key on the conference phone to place the call.
30
The ISDN number (for example, 19784444321) of the VSX system
The IP address (for example, 10.11.12.13) of the VSX system.
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 35
U
SING THE SOUNDSTATION VTX 1000 CONFERENCE PHONE IN VIDEO CALLS
Adding Sites to a Video Call Using the SoundStation VTX 1000 Conference
Phone
You can add video or audio-only sites to a video call using the SoundStation
VTX conference phone.
To add video or audio-only sites:
1. Place a video call to the first site using the SoundStation VTX
conference phone or the video conferencing system.
2. On the conference phone, enter the number of the site you want to
add.
To call a video site, enter the number, and press the VID CALL soft
key.
To call an audio-only site, enter the number, and press the Phone
button on the phone keypad.
Use the SoundStation VTX 1000 conference phone to make volume
adjustments after adding an audio-only site to a video call.
Muting the Audio in a Call that Includes a SoundStation VTX Conference Phone
You can use the mute button on the SoundStation VTX conference phone to
mute the audio in video calls.
To mute the audio in a call with the SoundStation VTX 1000
conference phone:
>> Do one of the following:
1. Press the Mute button on the conference phone.
2. Press
The red indicator lights on the conference phone show w hen the audio is muted. The
near site mute icon also appears on the monitor display.
Mute on the remote control.
© Polycom, Inc.
31
Page 36
GETTING STARTED GUIDE FOR THE VSX SERIES
Adding Video to a SoundStation VTX 1000 Conference Phone Audio-only Call
If you are in an audio call with another SoundStation VTX 1000 conference
phone and the far site also has a VSX video conferencing system integrated
with a SoundStation VTX conference phone, you can switch from the
audio-only call to a video call.
To add video to an audio call:
1. Place a call with your SoundStation VTX conference phone to the far
site’s conference phone.
2. When the audio call has connected, press the ADD VIDEO soft key on
the conference phone.
You hear a ringing sound as the video portion of the call is added. The
SoundStation VTX conference phones are used as microphones for the
video call.
Ending a Call
To end a call using a VSX system integrated with a SoundStation VTX 1000
conference phone
:
From the conference phone:
>> Press the END VIDEO soft key on the phone.
If the conference is a point-to-point video call, it will end immediately.
If the conference is a multi-point video call, the VS X Hang Up screen
appears on the monitor. In this case, select which site(s) to
disconnect.
From the VSX system:
1. Press
2. On the VSX Hang Up screen, do one of the following:
Select which site to disconnect.
Choose Hang Up All to end the call for all sites.
Hang Up on the VSX remote control.
32
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 37
Ending a Call with Audio-Only Participants
Your conference may include a mix of video participants and audio-only
participants. If an audio-only participant hangs up during the call, you need to
disconnect the call from the conference. This is the same as hanging up a
telephone receiver in a regular phone call.
To disconnect the audio-only call:
STREAMING A CONFERENCE TO THE WEB
1. Press
2. If the call is a multipoint call, select VTX Conference Phone from the
Hang Up screen to clear the audio line.
Even if you hang up the video call or the audio-only site hangs up, you still need to hang
up the audio-only call from your system. If you do not disconnect the audio-o nly call
from the VSX system, you will hear a tone from the telephone through the conference.
Hang Up on the remote control.
Streaming a Conference to the Web
Your system may be configured to allow you to stream point-to-point or
multipoint calls to the web. When you stream a conference, any number of
others can watch the conference’s live video or presentation using a web
browser.
Starting a Stream
Your system may be configured to allow you to make point-to-point or
multipoint calls available for others to view using a web browser. Users who
view the stream need to know the address of the video conferencing system
and the system’s admin password (if any).
To stream a conference:
1. Select System from the Place a Call screen.
2. Select Utilities from the System screen.
3. Select Web Streaming from the Utilities screen.
4. Select the Start Streaming option to begin streaming.
You can start the stream before or during a video call.
© Polycom, Inc.
33
Page 38
GETTING STARTED GUIDE FOR THE VSX SERIES
To stop streaming a conference:
1. Select System from the Place a Call screen.
2. Select Utilities from the System screen.
3. Select Web Streaming from the Utilities screen.
4. Clear the Start Streaming option to stop the stream.
Viewing a Stream
Before you view the streamed conference, you need to:
Install the QuickTime player on your PC.
Obtain the IP address of the video conferencing system and the password
(if any) from the conference organizer.
To view a streaming conference:
1. On a PC, open a web browser.
2. In the browser address line, enter the system’s IP address, for
example, http://10.11.12.13, to go to the video conferencing system’s
web interface.
3. Click Streaming.
4. If prompted, enter the user name and password provided by the
conference organizer.
To stop viewing the streaming conference:
>> Close the web browser.
Customizing Your Workspace
You can customize what you see on the screen, depending on how your
system is configured. You can change these options before you place a call
and when the system is in a call.
Allowing the Far Site to Control Your Camera
Depending on your system configuration, you can allow the far site to control
your camera. This enables the other participants to adjust what they see.
Far-site participants can also set and use presets for your camera, if their
system supports this.
To allow the far site to control your camera:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
34
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 39
CUSTOMIZING YOUR WORKSPACE
3. Scroll to Far Control of Near Camera and press to enable the
option.
4. Press
Home to save your change and return to the Place a Call
screen.
Changing this setting takes effect immediately, even if a call is in progre ss.
Specifying When to Display the PIP
Your system may be configured with specific default behavior for the PIP in
calls. Depending on your system configuration, you can show, move, or hide
the PIP, as needed after a call connects.
To specify when to display the PIP:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Select
4. Scroll to PIP, press
Select this setting… To show the PIP…
Camera When you press any of the camera control
Next to see more settings.
, and select one of these settings:
buttons.
© Polycom, Inc.
Auto On connection and when you pick up the
remote control.
On On connection and during the call.
Off
Only when you press
PIP on the remote
control.
5. Press Home to save your change and return to the Place a Call
screen.
35
Page 40
GETTING STARTED GUIDE FOR THE VSX SERIES
Displaying the Far Site’s Name When the Call Connects
Depending on your system configuration, you can specify whether to display
the far site’s name when the call connects and how long to leave the name on
the screen.
To specify when to display the name of the far site:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Select
Next to see more settings.
4. Scroll to Far Site Name Display Time, press
control, and select to display the far site’s name during the entire call,
for a specified time, or not at all.
5. Press
Home to save your change and return to the Place a Call
screen.
Hearing Audio Confirmation When You Dial
Depending on your system configuration, you can set up the system to speak
each number as you enter it in the dialing entry field on the Place a Call
screen.
To enable audio confirmation:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Select
4. Scroll to Keypad Audio Confirmation and press
control to enable the option.
Next to see more settings.
on the remote
on the remote
5. Press
screen.
If Keypad Audio Confirmation is on and you enter a number while in multipoint call using
an internal MCU, the far sites will hear the numbers as you enter them. If you do not
want the far sites to hear the numbers, mute the system’s microphone.
36
Home to save your change and return to the Place a Call
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 41
Adjusting for Room Lighting
Depending on your system configuration, you can use the backlight control to
adjust the brightness of the video that the main camera sends to the VSX
system. Backlight compensation adjusts the camera's iris to take in less light.
Adjusting this setting can be helpful when the room arrangement results in
strong light coming from behind the people in the picture.
Because backlight controls adjust the main camera, these controls will not make content
from a laptop or a document camera appear brighter.
To turn backlight compensation on:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
CUSTOMIZING YOUR WORKSPACE
3. Scroll to Backlight Compensation and press
control to enable the option.
4. Press
Home to save your change and return to the Place a Call
screen.
Setting Camera Brightness (VSX 3000 Only)
Depending on your system configuration, you can set the camera brightness
for a VSX 3000. Like the backlight compensation setting, this setting adjusts
the camera’s iris. If there is a lot of light in the room, set the camera
brightness to a low number so the camera takes in less light. If the room is
dark, set the camera brightness to a high number so the camera takes in more
light. The default is 11.
To set the camera brightness:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Scroll to Camera Brightness, press
select the brightness level.
4. Press
screen.
Home to save your change and return to the Place a Call
on the remote
on the remote control and
© Polycom, Inc.
37
Page 42
GETTING STARTED GUIDE FOR THE VSX SERIES
Changing the System Color Scheme
Depending on your system configuration, you may be able to change the color
scheme of your VSX system screens.
To change the color scheme:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Select
Next to see more settings.
4. Scroll to Color Scheme, press on the remote control, and
select one of the color schemes. A ViewStation Classic scheme is
available.
5. Press
Home to save your change and return to the Place a Call
screen.
Enabling Dual Monitor Emulation
Depending on your system configuration, you may be able to set your system
for Dual Monitor Emulation (also called split-screen viewing). With Dual
Monitor Emulation, you can see both the near and far sites on one monitor.
To enable Dual Monitor Emulation:
1. Select System from the Place a Call screen.
2. Select User Settings from the System screen.
3. Select
4. Scroll to Dual Monitor Emulation and press
control to enable the option.
Next to see more settings.
on the remote
5. Press
screen.
There are several different views available with Dual Monitor Emulation. To change the
view, press PIP on the remote control.
38
Home to save your change and return to the Place a Call
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 43
USING YOUR VSX 3000 SYSTEM AS A PC MONITOR
Using Your VSX 3000 System as a PC Monitor
If you have a VSX 3000 system, you can save space in your office or
conference room by also using the VSX 3000 XGA display as your PC monitor.
Typically, you do not need to change the factory defaults for these settings.
However, if you do need to access the monitor settings, use the buttons on the
front of the VSX 3000 monitor. Press MENU, then press SELECT and ADJUST
as needed to change the settings.
Before You Begin
Check that the laptop video is configured to use one of these supported
resolutions and refresh rates:
Resolution Refresh rates (Hz)
VGA (640 x 480) 60, 72, 75
VGA (720 x 400) 70
SVGA (800 x 600) 56, 60, 72, 75
XGA (1024 x 768) 60, 70, 75
SXGA (1152 x 864) 75
SXGA (1280 x 960) 60
SXGA (1280 x 1024) 60, 75
Macintosh (640 x 480) 67
Macintosh (832 x 624) 75
To use your VSX 3000 system as a PC monitor:
1. Connect your PC to the VSX 3000 system as shown on the setup sheet
that came with the VSX 3000 system.
2. Press the Input button on the front of the VSX 3000 system to toggle
between displaying content from the PC and showing video from the
video conferencing system.
© Polycom, Inc.
39
Page 44
GETTING STARTED GUIDE FOR THE VSX SERIES
To answer a call while using the VSX 3000 system as a PC monitor:
1. When you hear a ring, press the Input button on the front of the
system to switch to the video conferencing system.
You must answer within 90 seconds, or the system will automatically
reject the call.
2. Press
If you use the VSX 3000 system as your PC monitor, Polycom recommends that you set
up the system so that calls must be answered manually. This e nsures that callers do not
unexpectedly see or hear you at your desk.
When the system is set up for manual call answering, the system rings to indicate an
incoming call. To answer the call, switch to the video conferencing system and answer
manually. If you do not answer manually, the call will not connect.
Call on the remote control.
Video Conferencing Tips
Read through these quick tips for ideas on how to optimize your video
conferencing experience. You’ll find general tips for a better meeting, as well
as simple suggestions for improving video and audio quality, and for showing
documents.
Tips for Great Meetings
Make sure you have the video number(s) of the site you want to call or
that the site is listed in a directory.
Set your camera presets before you start your call so that you can quickly
use them during the call. (You can set up to 100 near-site presets.
Depending on the system you call, you may also be able to use the
presets stored on the far-site system.)
Add peripherals to your system to expand its use. For example, you can
add a VCR if you want to show a videotape, or add a Visual Concert VSX
or ImageShare II if you want to share data from a laptop or PC. Connect
and test your peripheral before any meeting.
Tips for Great Video
Avoid wearing bright colors, all-light or all-dark clothing, or very “busy”
If there are windows in the room, close any drapes or blinds. Daylight is a
Use natural gestures when you speak.
When adjusting your camera, try to fill the screen as much as possible
40
patterns (such as small checks or narrow stripes). Light pastels and
muted colors look the best on the screen.
variable light source and can conflict with interior room lighting.
with people rather than with the table, chairs, walls, lights, or the floor.
WWW.POLYCOM.COM/VIDEODOCUMENTATION
Page 45
Tips for Great Audio
VSX Set-Top and Component Systems
VIDEO CONFERENCING TIPS
Speak in your normal voice without shouting.
Ask the people at the other site if they can hear you. Have them
introduce themselves so you can be sure that you can hear them.
Mute the microphone before moving it during a meeting.
Since the audio has a very slight delay, you may want to pause briefly for
others to answer you or to make comments.
As with any meeting, try to limit side conversations.
Place the microphone on the table in front of the people in the meeting. If
your room is very large, consider adding another microphone.
If your video conferencing room is configured to use stereo sound, the
microphones are positioned and configured during system setup. It is
important that you do not move them as this may detract from the stereo
audio experience.
Don’t place papers or other objects on or in the way of the microphone,
and don’t rustle papers or tap on the microphone or table.
Tips for Showing Content
Check that your computer has the application you need to show your
documents, such as Microsoft® PowerPoint, Project, or Word.
For a smoother presentation, be sure your document is open and ready to
show. Test it before you start the video call.
© Polycom, Inc.
41
Loading...