Polycom®, the Polycom logo design, SoundStation®, SoundStation VTX 1000®, ViaVideo®, ViewStation®, and
Vortex® are registered trademarks of Polycom, Inc. Conference Composer™, Global Management System™,
ImageShare™, Instructor RP™, iPower™, MGC™, PathNavigator™, People+Content™, PowerCam™, Pro-Motion™,
2
QSX™, ReadiManager™, Siren™, StereoSurround™, V
IU™, Visual Concert™, VS4000™, and VSX™ are
trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of
their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications
held by Polycom, Inc.
Polycom Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for
any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating
into another language or format.
As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software
contained within its products. The software is protected by United States copyright laws and international treaty
provision. Therefore, you must treat the software like any other copyrighted material (e.g. a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible
for printing or clerical errors. Information in this document is subject to change without notice.
About This Guide
The Administrator’s Guide for the VSX Series is for administrators who need to
configure, customize, manage, and troubleshoot VSX™ systems. The guide
covers the VSX 3000, VSX 3000A, VSX 5000, VSX 6000, VSX 6000A, VSX 7000,
VSX 7000s, VSX 7000e, and VSX 8000 systems.
The following related documents for VSX systems are available at
www.polycom.com/videodocumentation:
•Setting Up the System, which describes how to set up the hardware
•Getting Started Guide for the VSX Series, which describes how to perform
video conferencing tasks
•Setup Sheets for your optional hardware
•Release Notes
•Integrator’s Reference Manual for the VSX Series, which provides cable
information and API command descriptions
For support or service, please contact your Polycom® distributor or go to
Polycom Support at www.polycom.com/support.
Polycom recommends that you record the serial number and option key of
your VSX system here for future reference. The serial number for the system is
printed on the unit.
System Serial Number: ____________________________________________
Your Polycom video conferencing system is a state-of-the-art visual
collaboration tool. With crisp, clean video and crystal-clear sound, VSX
systems provide natural video conferencing interaction through the most
advanced video communications technology.
VSX Models
This section describes the standard components that come with the VSX Series
systems. For technical specifications and detailed descriptions of features
available for VSX models, please refer to the product literature available at
www.polycom.com. Models with additional options are also available. For
more information, please contact your Polycom distributor.
1
This guide covers instructions for the following models.
VSX set-top systemsVSX component systemsVSX desktop systems
1 - 1
Administrator’s Guide for the VSX Series
VSX 3000 and VSX 3000A Desktop Systems
Two models of VSX 3000 and VSX 3000A are available — IP only, and IP with ISDN.
NameComponentDescription
VSX 3000
VSX 3000A
Remote ControlThe remote control is designed to make it easy to
LAN cableConnect the system to the IP network with the LAN
BRI cables
(ISDN model)
VGA cableSave space in your office by using the VGA cable
Power supplyThe power supply connects power to the system.
The VSX 3000 and VSX 3000A systems deliver
high-quality, video communication in an all-in-one
appliance that includes the camera, LCD screen,
speakers, and microphone.
set up and operate the system — color-coded
buttons correspond to system features.
cable.
Connect the system to the ISDN with the BRI
cables.
to connect your computer to the system’s 17”
high-resolution XGA display.
Documentation•Read Me First
•Setting Up the VSX 3000 System or Setting Up
the VSX 3000A System
•VSX documentation CD
1 - 2
Introducing the VSX Series
VSX 5000 Set-top System
The VSX 5000 system includes the following components.
NameComponentDescription
VSX 5000The VSX 5000 is a compact, entry-level system
with an all-electronic, built-in camera.
MicrophoneThe microphone provides audio input to the
system.
Remote ControlThe remote control is designed to make it easy to
set up and operate the system — color-coded
buttons correspond to system features.
LAN cableConnect the system to the IP network with the LAN
cable.
Combination
audio/video cable
Conference link
cable
Hardware kitThe hardware kit includes:
Power supplyThe power supply and power cable connects
Documentation•Read Me First
Connect a monitor with the combination
audio/video cable.
Connect the microphone or the optional Visual
Concert™ VSX data collaboration unit with the
conference link cable.
•Reusable cable ties
•Cable tie mounts
•Disks of hook-and-loop material
•Vinyl feet
•Batteries for the remote control
power to the system.
•Setting Up the VSX 5000 System
•VSX Documentation Library on CD
1 - 3
Administrator’s Guide for the VSX Series
VSX 6000 and VSX 6000A Set-top Systems
The VSX 6000 and VSX 6000A systems include the following components.
NameComponentDescription
VSX 6000
VSX 6000A
MicrophoneThe microphone provides audio input to the
Remote ControlThe remote control is designed to make it easy to
LAN cableConnect the system to the IP network with the LAN
Combination
audio/video cable
Conference link
cable
Hardware kitThe hardware kit includes:
The VSX 6000 and VSX 6000A systems are
entry-level video conferencing systems for IP and
SIP networks only.
system.
set up and operate the system — color-coded
buttons correspond to system features.
cable.
Connect a monitor with the combination
audio/video cable.
Connect the microphone or the optional Visual
Concert VSX data collaboration unit with the
conference link cable.
•Reusable cable ties
•Cable tie mounts
•Disks of hook-and-loop material
•Vinyl feet
•Batteries for the remote control
Power supplyThe power supply and power cable connects
power to the system.
Documentation•Read Me First
•Setting Up the VSX 6000 System
•VSX Documentation Library on CD
1 - 4
VSX 7000 and VSX 7000s Set-top Systems
The VSX 7000 and VSX 7000s systems include the following components.
NameComponentDescription
Introducing the VSX Series
VSX 7000
VSX 7000s
Subwoofer and
power
MicrophoneThe microphone provides audio input to the
Remote ControlThe remote control is designed to make it easy to
LAN cableConnect the system to the IP network with the LAN
S-Video cableConnect a monitor with the S-video cable.
The VSX 7000 and VSX 7000s systems provide
cutting-edge video conferencing technology for IP
and other networks.
The subwoofer provides additional depth to the
sound, creating a high-quality sonic space
comparable to a home theater system.
system.
set up and operate the system — color-coded
buttons correspond to system features.
cable.
Conference link
cable
Hardware kitThe hardware kit includes:
Documentation•Read Me First
Connect the microphone or the optional Visual
Concert VSX data collaboration unit with the
conference link cable.
•Reusable cable ties
•Cable tie mounts
•Disks of hook-and-loop material
•Vinyl feet
•Batteries for the remote control
•Setting Up the VSX 7000 System
•VSX Documentation Library on CD
1 - 5
Administrator’s Guide for the VSX Series
VSX 7000e Component System
The VSX 7000e includes the following components.
NameComponentDescription
VSX 7000eThe VSX 7000e is a video component system for
medium-sized conferencing rooms.
S-Video cablesConnect monitors and third-party cameras with the
S-video cables.
Audio cableConnect the system’s audio output to the monitor
or to an external audio system.
LAN cableConnect the system to the IP network with the LAN
cable.
Telephone cableConnect the system to a telephone line.
Power cordConnect the system to a power source.
Remote ControlThe remote control is designed to make it easy to
set up and operate the system — color-coded
buttons correspond to system features.
Hardware kitThe hardware kit includes:
•Reusable cable ties
•Cable tie mounts
•Disks of hook-and-loop material
•Vinyl feet
•Batteries for the remote control
Rack-mount
brackets and
screws
Attach the brackets to the system if you need to
mount it in a rack.
1 - 6
NameComponentDescription
Introducing the VSX Series
AdaptersUse the composite video adapters with VCR
Composite
video
adapters
Null-modem
adapters
cables.
Use the null-modem adapters with a serial cable
when connecting the VSX 7000e system to a
modem for closed captioning.
Use the DB-15 to DB-9 adapter to connect a
camera control cable to one of the VSX 7000e
system’s RS-232 ports.
DB-15 to
DB-9 adapter
Documentation•Read Me First
•Setting Up the VSX 7000e System
•VSX Documentation Library on CD
1 - 7
Administrator’s Guide for the VSX Series
VSX 8000 Component System
The VSX 8000 system includes the following components.
NameComponentDescription
VSX 8000The VSX 8000 system is a compact component
system for custom integration.
S-Video cableConnect a monitor with the S-video cable.
S-Video adaptersUse with standard S-video cables to connect the
main camera and alternate main monitor to the
system’s BNC connectors.
Audio cableConnect the system’s audio output to the monitor
or to an external audio system.
LAN cableConnect the system to the IP network with the LAN
cable.
Telephone cableConnect the system to a telephone line.
Power cordConnect the system to a power source.
Remote ControlThe remote control is designed to make it easy to
set up and operate the system — color-coded
buttons correspond to system features.
Hardware kitThe hardware kit includes:
•Reusable cable ties
•Cable tie mounts
•Disks of hook-and-loop material
•Vinyl feet
•Batteries for the remote control
Rack-mount
brackets and
screws
Attach the brackets to the system if you need to
mount it in a rack.
1 - 8
NameComponentDescription
Introducing the VSX Series
AdaptersUse the composite video adapters with VCR
Documentation•Read Me First
Composite
video
adapters
DB-15 to
DB-9 adapter
Null-modem
adapter
Spring c age
connectors
cables.
The spring cage (Phoenix) connectors fit the
balanced audio inputs and outputs and infrared
sensor connectors on the system, and allow you to
re-terminate cables if necessary.
Use the null-modem adapter with a serial cable
when connecting the VSX 8000 system to a
modem for closed captioning.
Use the DB-15 to DB-9 adapter to connect a
camera control cable to one of the RS-232 ports, or
to connect a camera other than the PowerCam™ to
the main camera input.
•Setting Up the VSX 8000 System
•VSX Documentation Library on CD
Key Features
Breakthrough Video Quality
•Best for low bandwidth calls — The H.264 standard provides consistent,
high quality video at data rates up to 768kbps.
•Best for high bandwidth calls — Polycom’s own standards-based
Pro-Motion™ H.263 50/60 fields per second video provides television-like
quality for all VSX systems. In addition, the VSX 8000 supports
Pro-Motion H.264 for the highest quality video available at date rates from
256kbps to 2Mbps.
•Adjustable bandwidth for content — The call quality preference can be
set to Content (90% content, 10% people), People (10% content, 90%
people), or Both (50% content, 50% people).
1 - 9
Administrator’s Guide for the VSX Series
Industry-Leading Audio Quality
•Polycom StereoSurround™ — StereoSurround is standard in VSX
systems. This feature enhances intelligibility by giving conference
participants a better spatial understanding of far site rooms.
•Integrated voice and video solution — Integrate the Polycom Vortex®
audio mixer with VSX set-top or component systems for custom-designed
integrated room audio systems that ensure the highest quality audio in all
VSX system video calls.
Rich Conference Experience
•Integrated video system and conference phone — Get the most out of
your conference room equipment by integrating your VSX video
conferencing system with the SoundStation VTX 1000® conference phone.
•High resolution content sharing — Conference participants can share
content easily from their computers with the Visual Concert™ VSX for
set-top systems, and the ImageShare™ II device for component systems.
People+Content™ IP, a software application, can also be used for sharing
content on any VSX system.
•Document camera and VCR/DVD as a content source — Specify a
document camera or VCR/DVD as a content source. In a dual monitor
configuration, the speaker will be on one monitor and the document
camera or VCR/DVD image will be on the second monitor.
•See more with single-monitor systems — Use Dual Monitor Emulation
(split-screen viewing) to see near-site people, far-site people, and content
on one monitor. Dual Monitor Emulation was designed for 16x9 displays,
but it can be used with standard 4x3 displays effectively.
•Single monitor VGA for VSX 5000, VSX 6000A, VSX 7000s, VSX 7000e,
or VSX 8000 — Connect a VGA monitor or projector as your primary
display device.
•Automatic camera tracking — Configure VSX systems with a Polycom
PowerCam™ Plus to track to the speaker’s voice or to camera presets.
•Multipoint capabilities — VSX 3000, VSX 3000A, VSX 7000, VSX 7000s,
and VSX 7000e systems with an internal MCU can host multipoint calls
that include up to four video sites, plus one audio site. The VSX 8000
provides multipoint support for calls that include up to six video sites,
plus one audio site.
1 - 10
Enhanced User Experience
•Customizable home screen — Customize the home screen to support
different types of users:
— Novice users — Offer just a few options, so users need little or no
— Advanced users — Provide a wide range of video conferencing
•Customizable look and feel — Set up the workspace to suit your
environment.
— Screen colors and tones — Change the colors, ring tones, and error
— Camera names and icons — Name each video source and assign it an
— Support for ViewStation® users — Configure the workspace with
Introducing the VSX Series
training.
features.
tones to suit the décor and environment.
industry-specific icon so users can easily identify it during meetings.
the classic ViewStation look to build on users’ experience with
ViewStation video conferencing systems.
Easy Installation
•Call Scheduler — Use the calendar and call scheduling feature to schedule
video conferences. The system automatically calls the site you selected on
the date and time you specified. For recurring calls, you can indicate
whether you want the system to automatically make the call daily, weekly,
or monthly.
•Firewall (UPnP™) support — VSX systems offer support for routers that
support UPnP (Universal Plug and Play) NAT traversal, extending the
reach of video conferencing systems into homes and small businesses.
•Easy configuration wizard — The system setup wizard detects your
network connections and guides you through configuring the system to
work on an IP network or an ISDN.
1 - 11
Administrator’s Guide for the VSX Series
Security
•Use AES encryption — Enable the AES encryption option to
•Connect encryption equipment to the system — Add the optional serial
•Use an optical dialing isolator — The serial V.35/RS-449/RS-530 network
•Control remote access — The local administrator can specify which
•Set the web access port — Enhance call security by specifying the web
•Enable Security Mode — Security Mode is based on Transport Layer
automatically encrypt calls to other AES-capable systems, without
external encryption equipment.
V.35/RS-449/RS-530 network interface module to the VSX 7000,
VSX 7000s, VSX 7000e, or VSX 8000 system.
remote management interfaces can be used — FTP, Telnet, or the
VSX Web interface. The local administrator can configure a separate
password for remote management.
access port to be used by VSX systems.
Security (TLS) 1.0 using 168-bit Triple-DES. These protocols encrypt
management communication over IP, preventing access by unauthorized
users.
Remote Management
•Room monitoring — Administrators of VSX systems can monitor meeting
rooms in or out of a call using the Web Director feature in VSX Web.
•Language independence — Use VSX Web in your language to configure
and administer systems running in any other language.
•Secure remote management — The local administrator’s password on the
system prevents users from changing system configuration while
allowing you to manage the system remotely.
•Remote system configuration — Run the system setup wizard from your
web browser to get the system up and running remotely.
•Call Detail Reports — Access the system’s call history from VSX Web.
You can download the data to a spreadsheet application for sorting and
formatting.
•Remote diagnostics — Tools in VSX Web allow you to identify and
correct issues that affect the user’s experience.
•SNMP Reporting — VSX systems send SNMP reports to indicate
conditions.
1 - 12
Setting Up Your System Hardware
This chapter provides information to supplement the setup sheets provided
with your system and its optional components. A printed copy of the system
setup sheet is provided with each VSX system. PDF versions of the system
setup sheets are available at www.polycom.com/videodocumentation.
System Back Panel Views
These illustrations identify the systems’ back panel connectors.
2
VSX 3000 and VSX 3000A Connector Panel
The connectors face downward on the VSX 3000 and VSX 3000A systems. This
is a view from underneath the system.
Composite video input to system
For video from camera or VCR/DVD
Stereo output from system
For desktop speakers
BRI ports
For ISDN calls
(Not present on
IP-only
systems)
Audio input to system
For audio from VCR/DVD
LAN port
For IP or SIP calls,
People+Content IP,
and VSX Web
Power connector
For power supply
Power switch
(one of three)
VGA input to system
For computer to use system as
a computer monitor
2 - 1
Administrator’s Guide for the VSX Series
VSX 5000 Back Panel
Conference link
For Polycom microphone,
SoundStation VTX 1000, or
Visual Concert VSX
RS-232 serial port
For RS-232 device
VCR/DVD input to system
For VCR/DVD to play
content into calls
S-Video output from system
For second S-Video monitor
Power connector
For power supply
101010
24V 3A
LAN
LAN port
For IP or SIP calls,
People+Content IP,
and VSX Web
1
S-Video output
from system
For main monitor
2
VGA
Power switch
VGA output from system
For VGA monitor or projector
Audio output from system
For main monitor audio, or
for external speaker system
2 - 2
VSX 6000 Back Panel
RS-232 serial port
For RS-232 device
Additional display connector
For additional display adapter to
connect a monitor or projector
Setting Up Your System Hardware
VCR/DVD input to system
For VCR/DVD to play
content into calls
Power switch
Power connector
For power supply
Conference link
For Polycom microphone,
SoundStation VTX 1000, or
Visual Concert VSX
VGA
3
0101
2
LAN
LAN port
For IP or SIP calls,
People+Content IP,
and VSX Web
1
S-Video output from system
For main monitor
Audio output from system
For VCR/DVD to record call
audio, or for external speaker
system
Composite video output
from system
For VCR/DVD to record
call video, or for
composite TV monitor
2 - 3
Administrator’s Guide for the VSX Series
VSX 6000A Back Panel
RS-232 serial port
For RS-232 device
Power connector
For power supply
Conference link
For Polycom microphone,
SoundStation VTX 1000, or
Visual Concert VSX
101010
24V 3A
LAN
LAN port
For IP or SIP calls,
People+Content IP,
and VSX Web
VCR/DVD input to system
For VCR/DVD to play
content into calls
1
from system
For main monitor
S-Video output from system
For second S-Video monitor
Not enabled if monitor 1 is
VGA
2
VGA
Power switch
VGA output from system
For VGA monitor or projector
Audio output from system
For external speaker systemS-Video output
2 - 4
VSX 7000 Back Panel
RS-232 serial port
For touch panel, second camera
control, or other RS-232 device
Additional display connector
For additional display adapter to
connect a monitor or projector
Setting Up Your System Hardware
VCR/DVD input to system
For VCR/DVD to play content
into calls
S-Video input to system
For additional camera
Power connector
For subwoofer
(houses power
supply and optional
network interface
module)
Conference link
For Polycom microphone,
SoundStation VTX 1000, or
Visual Concert VSX
VGA
3
2
LAN port
For IP or SIP calls,
People+Content IP,
and VSX Web
0101
2
LAN
1
Power switch
S-Video output from system
For main monitor
Audio output from system
For VCR/DVD to record call
audio, or for external speaker
system
Composite video output from system
For VCR/DVD to record call video, or for
composite monitor
2 - 5
Administrator’s Guide for the VSX Series
VSX 7000s Back Panel
Conference link
For Polycom microphone,
SoundStation VTX 1000, or
Visual Concert VSX
RS-232 serial port
For touch panel, second
camera control, or other
RS-232 device
Power connector
For subwoofer
(houses power
supply and optional
network interface
module)
LAN port
For IP or SIP calls,
People+Content IP,
and VSX Web
24V 3A
VCR/DVD input to system
For VCR/DVD to play content
into calls
101010
LAN
VCR/DVD output from system
For VCR/DVD to record calls
S-Video input to system
For additional camera
Audio output from system
For external speaker system
VGA output from system
For VGA monitor
or projector
2
2
1
VGA
Power switch
S-Video output from system
For second S-Video monitor
S-Video output from system
For main monitor
2 - 6
VSX 7000e Back Panel
Setting Up Your System Hardware
Line level audio
input to system
For ImageShare II,
computer, or other
audio source
Network interface
bay
For network
interface module
VCR/DVD output
from system
For VCR/DVD to
record
RS-232 serial ports
For touch panel,
camera control, or
other RS-232 device
S-Video output
from system
For main monitor
VCR/DVD input to
system
For VCR/DVD to
play content into
calls
S-Video output
from system
For additional
S-Video monitor
Analog phone
port
For analog
phone line
3
VCR/DVD
IOIOIO
Audio output
from system
For external
speaker system
Camera 1 control
connector
For camera 1 PTZ
control
2
1
1
2
VGA output
from system
For VGA monitor
or projector
S-Video input to system
For main camera
S-Video input to
system
For additional
camera
VGA input to system
For ImageShare II or
computer VGA output
Power connector
For power cord
90-250VAC50/60Hz 4A
PC CARD
VGA
2
VGA 2
LAN
Conference link
For Polycom
microphone or
SoundStation
VTX 1000
LAN port
For IP or SIP calls,
People+Content IP,
and VSX Web
2 - 7
Administrator’s Guide for the VSX Series
VSX 8000 Back Panel
VCR/DVD input
to system
For VCR/DVD to
play content into
calls
Balanced audio
input to system
For mixer or powered
microphones
Network interface
bay
For network interface
module
Balanced audio
output from system
For external audio
equipment
VCR/DVD output
from system
For VCR/DVD to
record
RS-232 serial ports
For touch panel,
camera control, or
other RS-232 device
Monitor 1 Y and C
output from system
For main monitor
IR sensor
input to
system
For external
IR sensor
3
VCR/DVD
Analog phone
port
For analog
phone line
IR
IOIOIO
1
S-Video output
from system
For additional
S-Video monitor
Camera 1 control
connector
For main camera
PTZ control
1
2
1
Camera 1 Y and C
input to system
For main camera
S-Video input to system
For a second camera
VGA input to system
For ImageShare II or
computer VGA output
Power connector
For power cord
90-250VAC 50/60Hz 4A
2
PC CARD
VGA
2
VGA
LAN
Conference link
For Polycom microphone
or
SoundStation VTX 1000
LAN port
For IP or SIP calls,
People+Content IP,
and VSX Web
VGA output from system
For VGA monitor or projector
2 - 8
Audio output from system
For external speaker system
Loading...
+ 218 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.