Polycom VoxBox Quick Tips

Polycom® VoxBox™ Bluetooth/USB Speakerphone Quick Tips

3725-49009-001A | December 2017

The Polycom VoxBox Bluetooth/USB
speakerphone enables you to send and receive
audio during calls and to play music when
connected to a computer with a USB cable or
paired with a Bluetooth device.

Polycom VoxBox Features

The following figure and table identify the parts of
the VoxBox speakerphone.

VoxBox Features

Reference

Feature

1

Power button

2

Bluetooth button

3

Speaker

4

Volume up

5

Handset (Answer / Hang Up)

6

Mute

7

Volume down

8

Status indicator

9

Microphones

10

Micro USB port

Status Indicators

Indicator

Status

Amber

Charging battery

Blinking Amber

Low battery

Pulsing Amber

Software update

Blinking Blue

Bluetooth discovery
mode

Blinking Green

Incoming call

Blue

Bluetooth on

Green

In a call

Red

In a call
Microphones muted

White

Powering on

White, varying length

Volume indication

Turn On VoxBox

When you turn on VoxBox, the volume indicators
show white until the speakerphone is in use.

To turn on VoxBox:

» Press the Power button.

Turn Off VoxBox

Make sure to turn off VoxBox when it is not in use
to conserve battery.

To turn off VoxBox:

» Press and hold the Power button for two

seconds.

The status indicator light flashes white and a

tone plays as the speakerphone turns off.

Note: VoxBox automatically turns off after 10
minutes of inactivity when not charging.
Disconnect USB cable to end charging mode.

Charge VoxBox

Charging the speakerphone can take three to six
hours, depending on the battery level and
charging method.

To charge:

» Do one of the following:

➢ Connect the Micro USB cable from the

USB port on VoxBox to the USB port on
your computer.

➢ Connect the Micro USB cable from the

speakerphone to a USB plug then plug it
into an outlet.

The Power button flashes white until fully

charged.

Connect Your Computer to VoxBox

Connect VoxBox to your computer using a Micro
USB cable and use VoxBox as your speaker and
microphones.

To connect to VoxBox:

1 Connect the Micro USB cable from the USB

port on VoxBox to the USB port on your
computer.

2 Set VoxBox as your default audio device in

your computer’s system settings or in the
communication client.

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© 2017, Polycom, Inc. All rights reserved. Polycom® and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc.

and are registered and/or common-law marks in the United States and various other countries. All other trademarks are property of their respective owners.

Pair a Bluetooth Device with VoxBox

Pair VoxBox with your Bluetooth device to use it
as an external microphone and speaker for your
device.

To pair with a Bluetooth device:

1 Press and hold the Bluetooth button for two

seconds to make VoxBox discoverable.

The status indicator flashes blue.

2 On your device, enable Bluetooth and select

Polycom VoxBox from the list of available

devices.

Switch between Paired Devices

VoxBox can pair with up to ten devices and
connect with up to two devices. However, the
speakerphone can only transmit audio for one
device at a time.

To switch between paired devices:

» Do one of the following:

➢ Turn off Bluetooth on one of the

connected devices.

➢ Stop playing audio on one device and

start playing audio on another connected
device.

➢ Select Polycom VoxBox as the audio

source in a list of available Bluetooth
devices.

Unpair a Bluetooth Device

After you are finished using VoxBox with a
Bluetooth device, unpair it from your device.

To unpair a Bluetooth device:

» Do one of the following:

➢ Press the Bluetooth button on the

speakerphone to turn off Bluetooth.

➢ Disconnect from the speakerphone on

your device.

Turn Off Bluetooth

Turn off Bluetooth when you want to connect
VoxBox to your device using a USB cable.

To turn off Bluetooth:

» Press the Bluetooth button on the

speakerphone.

Clear Stored Bluetooth Devices

The speakerphone can store up to 10 paired
devices. Clear the Bluetooth cache to remove any
data for your device stored on VoxBox.

To clear stored Bluetooth devices:

» Press and hold the Bluetooth and Volume

Down (-) buttons for five seconds.

An audio tone plays and the status indicator
flashes blue.

Download the VoxBox Application

The VoxBox companion application optimizes call
control capability with communication clients. The
application also enables you to update VoxBox
software and get help.

The application is supported on Microsoft®
Windows® and Apple® Mac® computers.

To download the VoxBox application:

1 On your computer, navigate to the VoxBox

Support page on Polycom Support.

2 Click the VoxBox Companion Application link.
3 Agree to Polycom's user terms and

conditions, and click Submit.
4 Install the application on your computer.
5 Follow the installation prompts.

Update VoxBox Device Software

Connect VoxBox to your computer to update it
with any available software updates. A red
indicator displays on the application icon when an
update is available.

To update VoxBox software:

1 Connect VoxBox to your computer using the

USB cable.

2 Right-click the application icon in the system

tray and click Updates.

The Software Update page displays with
software updates for the application and the
speakerphone, if available.

3 Under Firmware Update, click Update, if an

update is available.

Update the Application Software

You can update the application software any time
an update is available. A red indicator displays on
the application icon when an update is available.

1 Right-click the application icon in the system

tray and click Updates.

2 Under Software Update, click Update, if an

update is available.