Polycom Viewstation 128, Viewstation 512, Viewstation MP User Manual

ViewStation

USER’S GUIDE

™

128/512/MP

Polycom, Inc.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.

As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g. a book or sound recording).

Other Restrictions

You shall not and shall not allow any third party to 1) decompile, disassemble, or otherwise reverseengineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the software by any means whatsoever or 2) remove any product.

Trademark Information

Polycom®, ShowStation®, and the Polycom logo design are registered trademarks, and ViewStation™ is a trademark of Polycom, Inc. in the United States and various other countries. ADTRAN

registered trademark and Expert ISDN property of their respective owners. Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

™

is a trademark of ADTRAN, Inc. All other trademarks are the

is a

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and patents pending held by Polycom, Inc.

Warranty

Polycom, Inc. warrants its products to be free of defects in materials and factory workmanship for a period of twelve (12) months from date of purchase. This warranty does not apply to damage to products resulting from accident, misuse, service or modification by anyone other than a Polycom, Inc. authorized service facility/dealer. The warranty is limited to the original purchaser and is not transferable. Any liability of Polycom, Inc. or its suppliers with respect to the product or the performance thereof under any warranty, negligence, strict liability or other theory will be limited exclusively to product repair or replacement as provided above. Except for the foregoing, the product is provided “as is” without warranty of any kind including without limitation, any warranty of merchantability or fitness for a particular purpose. The entire risk of the quality and performance of the software programs contained in the system is with you.

Limitation of Remedies and Damages

Polycom, Inc., its agents, employees, suppliers, dealers and other authorized representatives shall not be responsible or liable with respect to the product or any other subject matter related thereto under any contract, negligence, strict liability or other theory for any indirect, incidental, or consequential damages, including, but not limited to loss of information, business, or profits.

The law of certain states or nations does not permit limitation or exclusion of implied warranties and consequential damages, so the above limitations, disclaimers, or exclusion may not apply to you. This warranty gives you special legal rights. You may also have other rights that vary by state and nation.

Important Safeguards

Read and understand the following instructions before using the system:

1. Close supervision is necessary when the system is used by or near children. Do not leave unattended while in use.

2. Only use electrical extension cords with a current rating at least equal to that of the system.

3. Always disconnect the system from power before cleaning and servicing and when not in use.

4. Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static free cloth.

5. Do not immerse the system in any liquid or place any liquids on it.

6. Do not disassemble this system (except as instructed in the manufacturer's instructions). To reduce the risk of shock and to maintain the warranty on the system, a qualified technician must perform service or repair work.

7. Connect this appliance to a grounded outlet.

8. In case of lightning storms, disconnect the telephone line cord from the system, and only connect the system to surge protected power outlets.

9. Keep ventilation openings free of any obstructions.

10. SAVE THESE INSTRUCTIONS.

Regulatory Notices

FCC Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by Polycom could void the user's authority to operate this equipment.

1. This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company.

2. Before connecting your unit, you must inform your telephone company of the following information:

PORT ID REN/SOC FIC USOC

Basic Rate ISDN

(“S” or “T”) Interface

Loop Start

(“POTS” Port)

“U” Interface SOC=6.0N 02LS5 RJ49C

3. FCC compliant telephone cords and modular plugs are provided with this equipment. This equipment is designed to be connected to the telephone network or premises’ wiring using a compatible modular jack, which is Part 68 compliant. See installation instructions for details.

4. The REN is useful to determine the quantity of devices that may be connected to the telephone line. Excessive REN's on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of REN's of all devices that may be connected to a line, as determined by the total REN's, contact the local telephone company.

5. If your ViewStation causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. However, if advance notice is not practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC if you believe it is necessary.

6. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service.

7. If you experience trouble with this equipment, ViewStation, please contact your equipment provider for repair/warranty information. If your equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

SOC = 6.0N — —

REN = 0.2B 02LS2 RJ11C

8. There are no user serviceable parts inside the videoconferencing unit, remote control, microphone pod, or power supply.

9. This equipment may not be used on a public coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state public utility commission or corporation commission for information.

Underwriters’ Laboratories’ Statement

The system is intended to be powered by a Class 2 power supply 5V@4.5A, 12V@1.5A.

Omnitel Statement

THE SOFTWARE PROGRAMS CONTAINED OR DESCRIBED HEREIN ARE CONFIDENTIAL INFORMATION AND PROPRIETARY PRODUCTS OF POLYCOM OR ITS LICENSORS.

VideoServer Statement

Buyer shall not sublicense or otherwise distribute any of the Subject Programs except to End Users and/or resellers who have entered into a Sublicense Agreement. For purposes of this Agreement a “Sublicense Agreement” shall mean a written license agreement between the Buyer and its purchaser, or, in the case of any sale by Buyer to a reseller, between such reseller and the End User, that is either 1) signed by the End User or 2) included with the Documentation, in such a manner that the End User reasonably indicates its acceptance of the Sublicense Agreement by turning on and using the Computer Equipment. VideoServer shall include so-called “break the seal software licenses” with the Documentation, and Buyer shall not remove or alter any such Sublicense Agreements or any notifications or warning stickers relating thereto. Buyer shall not waive, amend, or otherwise modify any Sublicense Agreement without VideoServer’s prior consent.

Title to all Subject Programs shall at all times remain and vest solely with VideoServer and its licensors. Buyer acknowledges VideoServer’s claim that the Subject Programs are its trade secret and confidential property, and shall treat them as such. Buyer will not attempt to disassemble, decompile, reverse-engineer or otherwise endeavor to discover or disclose the methods and concepts embodied in the Subject Programs. Except as expressly allowed under this Agreement, the Buyer shall not copy, modify, transcribe, store, translate, sell, lease, or otherwise transfer or distribute any of the Subject Programs in whole or in part, without prior authorization, in writing, from VideoServer. Buyer shall not remove or destroy any copyright, patent, trademark or other proprietary mark or notice on Computer Equipment, and shall reproduce any such marks on any copies of Subject Programs that it makes hereunder.

Getting Started

What’s In the Box? .............................................................................................................. 11

The Remote Control .............................................................................................................13

The Microphone Pod ............................................................................................................ 13

What You Need to Get Started ............................................................................................ 13

ISDN ............................................................................................................................. 13

Television Monitors ...................................................................................................... 14

Power Supply ................................................................................................................ 14

NT-1 Device ................................................................................................................. 14

Setting Up Your ViewStation .............................................................................................. 15

ViewStation Setup Screens ........................................................................................... 18

Testing the ViewStation ....................................................................................................... 23

Using the ViewStation ......................................................................................................... 23

Placing and Answering Calls

Placing a Manual Dial Video Call ...................................................................................... 26

Placing a Speed-Dial Call .................................................................................................... 29

Adding a Telephone Call to a Video Call ............................................................................ 31

Placing a Telephone Call ..................................................................................................... 33

Adding a Video Call to a Telephone Call ............................................................................ 34

Answering a Video Call ....................................................................................................... 36

Address Book

Adding An Entry to the Address Book ................................................................................ 37

How to Place a Call From the Address Book ...................................................................... 39

Editing an Existing Entry in the Address Book ................................................................... 41

How to Delete an Entry in the Address Book ...................................................................... 42

Camera and Sound

Controlling the Camera ........................................................................................................ 43

Pan and Tilt ..................................................................................................................44

Zoom ............................................................................................................................. 44

ViewStation User’s Guide

vii

Table of Contents

Setting Camera Presets ........................................................................................................ 44

Mirroring the Camera Positions .................................................................................... 45

Automatic Voice Tracking ................................................................................................... 45

Tracking to Camera Presets .......................................................................................... 45

Tracking to Far-Site Camera Presets ............................................................................ 46

Backlight Compensation ...................................................................................................... 46

Adjusting the Sound on the ViewStation ............................................................................. 47

Positioning Microphone Pods .............................................................................................. 47

Snapshots

Using Accessories

Using a Second Monitor ...................................................................................................... 51

Using a VCR ........................................................................................................................ 51

Using a Document Camera .................................................................................................. 52

Using a ShowStation IP ....................................................................................................... 52

Connecting a PC

What You Need ................................................................................................................... 53

Connecting to a PC on a LAN ............................................................................................. 53

Connecting a PC Directly to a ViewStation with No LAN Connection .............................. 55

Presentations

Viewing a Presentation ........................................................................................................ 61

Presenting Slides .................................................................................................................. 63

Remote Management

Accessing the ViewStation Web Page ................................................................................. 69

Running Diagnostic Tests on a System ............................................................................... 72

Controlling a System ...........................................................................................................73

Sending a Message to a ViewStation ................................................................................... 73

Changing the Setup of a ViewStation .................................................................................. 74

Remotely Placing and Participating in Video Calls ............................................................. 75

Data Conferencing

Using a ShowStation IP ....................................................................................................... 77

Using NetMeeting with a ViewStation ................................................................................ 79

Upgrading Software

Upgrading ViewStation Software Via ISDN ....................................................................... 81

Upgrading ViewStation Software over the LAN ................................................................. 82

viii

ViewStation User’s Guide

Table of Contents

System Information

ViewStation Diagnostics ...................................................................................................... 85

Network Statistics ......................................................................................................... 86

Advanced Network Statistics ........................................................................................ 87

Call Status ..................................................................................................................... 87

Color Bar ....................................................................................................................... 88

Audio ............................................................................................................................ 88

Near-End Loop ............................................................................................................. 89

Far-End Loop ................................................................................................................ 90

Reset System ................................................................................................................. 90

How to Check the Setup of Your ViewStation .................................................................... 91

General Setup ................................................................................................................ 92

ISDN/Video .................................................................................................................. 92

LAN/SNMP .................................................................................................................. 93

Data Conferencing ........................................................................................................ 94

Phone/Audio ................................................................................................................. 95

Video/Camera ............................................................................................................... 95

Security ......................................................................................................................... 96

Software/Hardware ....................................................................................................... 97

ViewStation 512/MP

Multi-Line Access ................................................................................................................ 99

Calling Speed and Audiovisual Quality .............................................................................100

Basic Setup for the ViewStation 512 and MP ................................................................... 100

Initial Configuration Screens for ViewStation 512 and MP .............................................. 101

ISDN Video Network ................................................................................................. 101

Auto-Detect SPIDs ..................................................................................................... 104

ISDN Switch ............................................................................................................... 105

Main Calling Screen ...................................................................................................106

Placing a Call with the ViewStation 512 ........................................................................... 107

Placing a Multi-Point Call with the ViewStation MP ........................................................ 110

Customizing the Address Book .........................................................................................111

Setting the Viewing Modes for the ViewStation MP ........................................................ 114

ViewStation 512/MP Diagnostics ...................................................................................... 117

Network Statistics ....................................................................................................... 117

Advanced Network Statistics ...................................................................................... 117

Call Status ................................................................................................................... 118

Audio ..........................................................................................................................118

Near-End Loop ...........................................................................................................119

Far-End Loop .............................................................................................................. 120

Reset System ............................................................................................................... 120

ViewStation 512/MP Setup ................................................................................................121

ViewStation User’s Guide

Table of Contents

IMUX Information ...................................................................................................... 122

Upgrading Your ViewStation 512 to an MP ..................................................................... 122

Troubleshooting

ISDN Information

ISDN Switches ................................................................................................................... 131

ISDN Errors ....................................................................................................................... 131

Index

ViewStation User’s Guide

Getting Started

Thank you for purchasing the ViewStation! You will soon discover that videoconferencing is as easy as talking on the telephone. The ViewStation is the most easy-to-use videoconferencing unit on the market today.

The QuickStart booklet that came with your unit shows you how to connect the ViewStation. This manual will explain all the features common to the ViewStation 128, 512 and MP. Specific setup and configuration information for the ViewStation 512 and MP can be found in the of this manual. We hope you enjoy using the ViewStation!

What’s In the Box?

When you unpack your ViewStation, you should have the following items in the box. If there is an item missing, contact your reseller.

• ViewStation unit

ViewStation 512/MP

section

• Microphone pod

• Power supply and cord

ViewStation User’s Guide 11

Getting Started

• Remote control

•User’s Guide

• QuickStart booklet

• ReadMe First document

• Package labeled “Required Cables” that contains three cables

• Package labeled “Optional Equipment Cables” that contains eight cables

• Miscellaneous package that contains a hook and loop cable tie, adhesive dots, and three AAA batteries.

• The ViewStation 512 and MP packages include additional components that are necessary for the connection of multiple ISDN lines. These include:

- Quad-BRI inverse multiplexer

- Set of four RJ-45 cables

ViewStation User’s Guide

The Remote Control

The remote control that came with your ViewStation is an integral part of the unit. It works the same way as the remote for your television at home. You’ll be using it to highlight and select icons that appear on the monitor, configure your address book, move your camera, adjust the volume, place video calls, etc.

Getting Started

The Microphone Pod

The microphone pod provides omnidirectional digital audio input to the ViewStation and provides automatic gain control, noise suppression, echo cancellation, and a mute button. The practical range of the microphone pod is approximately a 25 foot (8 meter) radius.

What You Need to Get Started

To make your ViewStation fully operable, you’ll need an ISDN line from your service provider, a television monitor and a power source.

ISDN

The ViewStation uses an ISDN line to transmit and receive your video calls. The ViewStation 128 supports a single ISDN line for up to 128kbps videoconferencing. The ViewStation 512/MP supports a maximum of four ISDN lines for up to 512kbps videoconferencing.

ViewStation User’s Guide

Getting Started

Television Monitors

Power Supply

NT-1 Device

You can use any size S-Video or composite television monitor with the ViewStation. The size of the monitor should be proportional to the size of the room in which the ViewStation resides. You can further enhance your videoconference by connecting two monitors to your ViewStation, one for video and another for displaying graphics.

The ViewStation power supply supports line voltages between 100V and 240V or 50Hz and 60Hz.

An ISDN network termination (NT-1) device may be required between your ISDN line and the ViewStation. If your ViewStation is not connected to an internal switchboard, such as a PBX, your system may require an ISDN terminating resistor to be installed if you are behind a PBX.

ViewStation User’s Guide

Setting Up Your ViewStation

Connecting the ViewStation is easy. The cable connectors are color-coordinated with the corresponding connectors on the back of the ViewStation. To hook up your ViewStation, use your QuickStart booklet as a guide and follow these steps:

1. Place the ViewStation unit on top of the monitor as shown below. Make sure the front lip of the unit hangs over the edge of the monitor.

2. Center the microphone pod on a flat surface between the meeting participants and the ViewStation. If you are using two microphone pods, connect them to each other and to the ViewStation. One of these microphones must be ordered as a secondary microphone.

Getting Started

ViewStation User’s Guide

Getting Started

3. Connect the various cables to the back of your ViewStation. For more details, see your QuickStart booklet.

4. Connect any extra equipment, such as an additional television monitor, a VCR, laptop, LAN, telephone, or document camera, to the back of your View Station.

ViewStation User’s Guide

Getting Started

5. Wrap the cable tie that came with your ViewStation around all of the cables on the back of the unit so they don’t get tangled. Slide one end of the cable tie through the plastic octagonal piece and then attach the octagonal piece to the back of the television monitor. The adhesive dots can be used to attach the QuickStart booklet to the side of your television monitor.

6. Put the batteries in the remote control.

7. Turn on the television monitor and ViewStation. Make sure the television is set to video 1 or 2. The following screen allows you to select the language that you would like to see on the ViewStation. Press the arrow buttons on the remote to highlight a language and then press the SELECT button on the remote to select the language. If the remote is not working properly, make sure the batteries have been installed.

TIP:

ViewStation User’s Guide

You can press the INFO button on the remote from the Language screen for system information.

Getting Started

ViewStation Setup Screens

A series of setup screens will appear on your television monitor, beginning with the following screen. Each one will lead you through the setup process. If you want to return to a previous screen at any point, use the arrow buttons on the remote to highlight the Menu icon and press the SELECT button on the remote. You can also just press the MENU button on the remote.

How To Select Menu Items

The following screen shows you how to use the remote to select items on your television monitor. Press the SELECT button to go to the next screen.

ViewStation User’s Guide

System Name

Getting Started

The System Name screen will ask you to name your ViewStation (up to 34 characters), which will make it easy for others to find your particular ViewStation on the network LAN, if connected. By default, your system name will be your LAN host name, but you can change it. To access the onscreen keyboard, press the SELECT button on the remote. Then use the other arrow buttons to move around on the keyboard and press the SELECT button to select a letter. When you are done, highlight the Save icon and press the SELECT button on the remote.

Country

On the Country screen, select the country in which your ViewStation is installed.

ViewStation User’s Guide

Getting Started

ISDN Video Numbers

On the ISDN Video Number screen, enter the area or STD code and ISDN number assigned to your ViewStation. Your service provider should have given you this number when you purchased your ISDN line. When you are finished, highlight the Save icon.

Auto-Detect SPIDs

On the Auto-Detect SPIDs screen, enter the Service Profile ID numbers for your ViewStation. If you are behind an internal phone system (PBX), you may not need to enter SPIDs.

TIP:

NOTE:

If you need to enter a dot between digits, press the right arrow button on the remote.

If the V iewStation is una ble to find your SP IDs, m ake sure you connected and entered your ISDN numbers correctly.

ViewStation User’s Guide

ISDN Switch

Getting Started

If your service provider gave you these numbers, enter them here. If you do not have these numbers, highlight the Start icon and the ViewStation will locate them for you. If you quit while it is searching, your ViewStation will reboot and you have to start the setup process all over again. However, your previous entries are preserved. If you are behind a PBX, select the PBX icon, since you do not need to locate SPIDs.

On the ISDN Switch screen, select the network switch. Your ISDN service provider should have given you this information when you purchased the line. If the SPID was automatically detected, the system will bypass this screen because it found the information already. If you entered your SPID numbers manually, however, you need to use the arrow buttons on the remote to select the switch type.

ViewStation User’s Guide

Getting Started

Telephone Numbers

Main Calling Screen

On the Telephone Numbers screen, enter the number of the telephone that may be connected to your ViewStation. Also enter the number to another telephone in the same room as the ViewStation.

Every time you turn on your ViewStation, you will see a numbered icon below the Video Call icon on the main calling screen. It indicates that the ViewStation is making sure your ISDN line is connected. When the icon turns green, the ViewStation has found your ISDN line. If the icon changes to red, the ViewStation was unable to find your ISDN line. In this case, check your ISDN connection and verify that you entered the ISDN numbers correctly and that they correspond to the appropriate ISDN line

ViewStation User’s Guide

Testing the ViewStation

Once you have your ViewStation set up, you can place a test call to one of the numbers that have been preprogrammed into the address book of your ViewStation. To go to the address book, highlight the Address Book icon on the main calling screen and press the SELECT button on the remote. Use the arrow buttons on the remote to select a location to call and press the SELECT button on the remote to place the call.

Using the ViewStation

The main calling screen is the starting point for everything you do on the ViewStation. If you want to place a call, add an entry to your address book, or check your system setup, you will always start from the main calling screen. The following sections describe the many features of the ViewStation.

Getting Started

ViewStation User’s Guide

Getting Started

ViewStation User’s Guide

Placing and Answering Calls

When you turn on your ViewStation, you will be greeted by the main calling screen. The very first time you turn on your ViewStation and the first time you turn it on after performing a reset, you will first go through the configuration screens discussed in the

Getting Started

section.

If your ISDN line is not properly configured, the main calling screen will display an ISDN check icon in addition to the standard icons. The ViewStation checks the configuration of the ISDN line every time a user powers it on. Checking the ISDN line normally takes less than a minute. Once the check is complete, if the ISDN is properly configured, the icon will disappear. If it does not disappear, you should check the connection of your ViewStation and the configuration of your ISDN line.

NOTE:

ViewStation User’s Guide

The ViewStation 512 and MP use up to four ISDN lines and check ISDN differently. See the ViewStation 512/MP section for more information.

Placing and Answering Calls

There are three ways to place a video call:

• Manually

• Speed-dial

• From the address book

Placing a Manual Dial Video Call

From the main calling screen, use the arrow buttons on the remote to highlight the Video Call icon.

1. Use the numeric keypad on the remote to enter the number you want to dial.

ISDN Number Fields

Speed Indicator

TIP:

If you have to dial a 9 or other number to make a call outside your PBX, you can program the ViewStation to dial this automatically in front of every number except those within the PBX. From the main calling screen, highlight the System Info icon, select the Setup & Diagnostics icon, and then highlight the Setup icon. On the System Setup screen, highlight the ISDN/Video icon and use the arrow buttons on the remote to scroll up to the ISDN Dialing Prefix field. Press 9 on the numeric keypad of the remote. Then highlight the Menu icon and save. Press the CALL•HANG-UP or NEAR button on the remote to get back to the main calling screen.

ViewStation User’s Guide

Placing and Answering Calls

2. Use the arrow buttons on the remote to highlight the Speed button on the screen and change the speed of your call. Use the up and down arrow buttons to select a speed from the list that appears on screen.

3. Press the green CALL•HANG-UP button on the remote to place your call. The number and the speed that you’re dialing will appear at the top of the screen. The gray call progress indicators on the lower left side of the screen indicate that the call is going through. They will change from blue to yellow to orange, and finally green when your call goes through.

4. If the call does not complete, you will get an error message. If you receive an error, press the INFO button on the remote for an explanation.

TIP:

To view the far site again during a call, from any menu screen press the NEAR or FAR buttons on the remote.

5. When the call completes and you are using a single-monitor system, the party you called will appear on the screen and you will appear in the picture-in-picture (PIP) window at the lower right. If you have a two-monitor system, the party you are calling will appear on the main monitor and you will appear on the second monitor.

TIP:

To jump from the ma in calling screen to the Vi deo Phone screen, press any digit between 0 and 9 on the numeric keypad of the remote.

6. Pan, tilt, or zoom the camera using the remote. To find out how to select the far- and near-site cameras, adjust them, and brighten or darken a room, see the

Camera and Sound

section of this manual.

ViewStation User’s Guide

Placing and Answering Calls

7. To end your call, press the CALL•HANG-UP button on the remote. Highlight the Disconnect Video Call icon and press the SELECT button on the remote.

NOTE:

If you stay in this screen for 60 seconds, but you do not press the SELECT button, the call will be disconnected.

8. If the call was made with a number that is not in your address book, a dialog box will give you the opportunity to add the number. If you select Yes, the system will take you to the address book where you can enter the information. If you select No, the main calling screen will appear on your monitor.

You can set a maximum limit on the time users spend in a call, which enables you to have more control over the use of your ISDN lines. To set a limit (in minutes), change the Maximum Time in Call on the System Info➢Setup➢General Setup screen. See the

System Information

section for

details.

ViewStation User’s Guide

Placing a Speed-Dial Call

Once you have selected the Address Book icon on the main calling screen, a Speed-Dial screen appears. Use this screen to redial the six most recently dialed numbers. A site must be entered in the address book before it will appear in the Speed-Dial screen.

1. From the main calling screen, use the arrow buttons on the remote to select the Address Book icon.

Placing and Answering Calls

2. When the Speed-Dial screen appears, use the numeric keypad or arrow buttons on the remote to place the call.

ViewStation User’s Guide

Placing and Answering Calls

TIP:

If you want to lock a number so that it stays in the SpeedDial box, highlight it, and press the # button on the numeric keypad. A lock will appear on the right side of the box for that number. To unlock a number, highlight the entry and press the * button on the remote. Use the * and # buttons to toggle between locked and unlocked.

3. When the call completes and you are using a single-monitor system, the party you called will appear on the screen and you will appear in the picture-in-picture (PIP) window at the lower right. If you have a dual-monitor system, the party you are calling will appear on the main monitor and you will appear on the second monitor.

4. Pan, tilt, or zoom the camera using the remote. To find out how to select the far- and near-site cameras, adjust them, and brighten or darken a room, see the

Camera and Sound

section of this manual.

5. To end your call, press the CALL•HANG-UP button on the remote. Highlight the Disconnect Video Call icon and press the SELECT button. If you highlight the icon, but do not press the SELECT button, the call will disconnect after 60 seconds anyway.

6. If the call was made with a number that is not in your address book, a dialog box will give you the opportunity to add the number. If you select Yes, the system will take you to the address book where you can enter the information. The number is already entered for you. If you select No, the main screen will appear on your monitor.

ViewStation User’s Guide

+ 110 hidden pages