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Video Media Center -
VMC 1000
User Guide
Version 1.0.3
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Video Media Center - VMC 1000 User Guide
Trademark Information
Polycom®, the Polycom logo design, Video Media Center®, and RSS 2000® are registered trademarks of
Polycom, Inc. All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
Catalog No. 3725-77102-000B
Release Date 02/2008
Version 1.0.3
© 2008 Polycom, Inc. All rights reserved.
Polycom Inc.
4750 Willow Road
Pleasanton, CA 94588-2708 U.S.A.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,
reproducing includes translating into another language or format.
As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect
to the software contained within its products. The software is protected by United States copyright laws
and international treaty provision. Therefore, you must treat the software like any other copyrighted
material (e.g. a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
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Contents
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Polycom Global Services Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1 About the VMC 1000
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Key VMC 1000 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
RSS 2000 Registration and Monitoring . . . . . . . . . . . . . . . . . . . . . . . 2
Content Creation and Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Content Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Content Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Security and Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
VMC 1000 System Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Key Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Realm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Site Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Content Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Resource Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 Getting Started with the VMC 1000
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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Logging into VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Logging in as a Site Administrator or Content Owner . . . . . . . . . . . . . . 8
Logging in as a Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Navigating the VMC 1000 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Managing Access to Video Media Center
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adding New Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Editing a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Changing a User's Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Emailing a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Managing Content in VMC 1000
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Resource Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
RSS 2000 Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adding a New Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Moving Items Between Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Adding New Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Adding New Streaming Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding New Downloadable Media . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding New Thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adding New Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Editing Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Deleting Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Searching the Resource Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
About Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
About RSS 2000 Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adding or Editing a New Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adding Channel Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adding Channel Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Review Channel Summary Information . . . . . . . . . . . . . . . . . . . . . 27
Copying and Pasting Channel URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
About Conference Call Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Understanding Program Access Status . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Program Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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Contents
About RSS 2000 Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Creating a VOD Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adding Program Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adding a Program Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adding Program Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting Program Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Reviewing the Program Summary Page . . . . . . . . . . . . . . . . . . . . . 37
Creating a Scheduled Rebroadcast Program . . . . . . . . . . . . . . . . . . . . . 38
Adding Program Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adding a Program Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adding Program Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting Program Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Reviewing the Program Summary Page . . . . . . . . . . . . . . . . . . . . . 44
Editing a Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Previewing a Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Copying and Pasting Program URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Saving a Program’s Downloadable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
5Using the Media Editor
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
About Media Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Editing Video Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
The Timeline Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The Slide and Caption Preview Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The Timeline Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Filtering Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Adding Slides, Chapters, or Captions . . . . . . . . . . . . . . . . . . . . . . . 50
Enabling Continuous Captioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Displaying Transcript Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Trimming Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6 Creating Reports
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
About Aggregate Program Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Generating Aggregate Program Reports . . . . . . . . . . . . . . . . . . . . . . . . 54
About Program Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Generating Viewer Attendance and Media Viewing Records
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Generating Detailed Program Viewing Reports . . . . . . . . . . . . . . . 56
Printing Reports From Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting the Page Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting Printing Background Color & Images . . . . . . . . . . . . . . . . . . . . 56
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Setting Page Print Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
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About This Manual
This introduction provides a brief overview of the Video Media Center - VMC
1000 User Guide, describes the conventions used in this manual, and explains
how to get additional information or support.
Purpose
Documentation
The Video Media Center - VMC 1000 User Guide describes how to configure
and use the VMC 1000 appliance to archive and manage live stream video
conference calls stored on the Polycom RSS 2000.
The Video Media Center - VMC 1000 User Guide is part of the Video Media
Center - VMC 1000 documentation set, which includes:
• The Video Media Center - VMC 1000 User Guide - This document.
• The Video Media Center - VMC 1000 Administration Guide - Explains how to
connect the VMC 1000 appliance to your network and enable it to manage
video conference calls from the RSS 2000.
• The Video Media Center - VMC 1000 Release Notes - Describes the product
release. This document also identifies known problems and their
workarounds, information not covered in the manuals or that has been
modified since publication, as well as problems that have been fixed since
previous releases.
For more information about the Polycom RSS 2000, see the Polycom RSS 2000
User Guide.
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Audience
This guide is primarily for VMC 1000:
• Content Owners - Users who create and manage VMC 1000 programs.
Document Conventions
This document uses the following typographical conventions.
bold Names of fields, screens, windows, dialog boxes,
and other user interface elements; for example:
1 Type the number into the Phone Number
field and click Dial.
2 Click Cancel to close the dialog box.
italics New terms, book titles, or emphasis; for example:
According to the VERITAS Cluster Server User
Guide, crash tolerant applications are sometimes
referred to as cluster friendly applications.
code
code, bold Command line entries, for example:
code, bold
& italics
SMALL CAPS
Computer output, command references within text,
and filenames; for example:
Performs the initial configuration and reads the
.vcsrc
>> Type cp ../default_group.ini group.ini.
Command line variables, for example :
>> Type
with the subscriber group number.
Specific keys on the keyboard, for example:
>> Move the cursor by pressing TAB or
SHIFT+TAB.
file
cp ../default_group.ini groupnn.ini
replacing nn
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Customer Support
Recognizing that technology alone cannot solve today’s complex challenges,
Polycom Global Services provides the industry’s best technical support staff
and programs to let you concentrate on the task at hand. VMC 1000 users can
select from a variety of support solutions to obtain the level of support that
best meets their needs.
Before contacting your Polycom Global Services representative for technical
assistance, gather as much information as possible about your situation. Any
information you can provide helps us assess the problem and develop an
appropriate solution.
Polycom Global Services Telephone
If you have comments or questions about VMC 1000 or if you need technical
assistance, contact:
• Polycom Global Services in U.S.A. 800-827-7782
About This Manual
• Denver metro or outside U.S.A. 303-223-5223
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About the VMC 1000
Overview
This chapter explains key concepts about the VMC 1000 appliance as part of
the Polycom video conferencing solution.
This chapter contains the following sections:
1
• About the VMC 1000
• Key Concepts
About the VMC 1000
The VMC 1000 manages live and video-on-demand (VOD) content created by
Polycom RSS 2000 devices and manages video streams (in Windows Media
format) created by other devices and uploaded to the VMC 1000. It provides
scalable and reliable content access by means of streaming protocols to end
users across the entire enterprise.
The VMC 1000 discovers new live and archived video calls recorded by RSS
2000 devices by periodically polling all registered RSS 2000 servers for a list of
live and archived calls. After each request, the VMC 1000 compares the current
list with a list obtained by the previous request and discovers the difference
between the two states (i.e. which live conferences and recorded files were
added).
The VMC 1000 uses this information to create assets (Resource Bin items) and
published events (Programs) to be accessed by end users (Content Owners,
Site Administrators, and Viewers). The VMC 1000 uses different time frames
to query for live and recorded content - for example, it could query every 10
seconds for new live streams and every 60 seconds for new recorded files.
Once a live stream from the RSS 2000 is discovered, it is connected to an entry
point (publishing point) on a standard Windows Media Server 9.
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Video Media Center - VMC 1000 User Guide
The VMC 1000 only requires a single stream to be pulled from the RSS 2000 to
enable hundreds of streams. The VMC 1000 publishes live event links on its
Viewer Portal and redirects end users to the live streams from a streaming
server.
Once a video archive recorded by an RSS 2000 device is discovered by the
VMC 1000, it is transferred from the RSS 2000 device to a central repository
managed by the VMC 1000. The managed content can then be assigned access
control parameters and published to the VMC 1000 to be accessed by the
Viewer Portal, (which contains an embedded Window Media player) or by the
Windows Media Player, depending upon which option the Site Administrator
selects during setup. The following figure shows how the VMC 1000 works as
part of the Polycom video conferencing solution:
Key VMC 1000 Features
The following are important features of the VMC 1000.
RSS 2000 Registration and Monitoring
The VMC 1000 registers an unlimited number of RSS 2000 devices. Once
registered, the VMC 1000 monitors the state of the RSS 2000 devices. A link to
the RSS 2000 native UI enables users (Site Administrators) to access the RSS
2000 device directly from the VMC 1000 interface.
Content Creation and Publishing
The VMC 1000’s user interface for content creation and publication:
• Provides you with a simple workflow for creating and publishing content
• Allows you to specify rich descriptive information about content,
• Allows you to control content access by supporting the following access
to the VMC 1000 Viewer Portal.
availability, expiration dates, and presentation options.
control modes:
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About the VMC 1000
— Group and user access - Leverages AD/LDAP group/user permission
to control access to content.
— PIN code access - Leverages the Polycom RSS 2000 pin code
mechanism for providing access control to live and VOD content.
— Open access - Provides unrestricted access to content.
Content Editing
The VMC 1000 allows you to perform simple editing of VOD content using the
Media Editor. The following editing capabilities are supported:
• Trimming
• Inserting chapters for quick navigation
• Inserting slides
• Inserting captions
Content Backup
The VMC 1000 allows you to backup video content and system configuration
data.
Security and Access Control
The VMC 1000 supports the following types of user authentication:
• LDAP Authentication
Integration with LDAP enables the VMC 1000 to authenticate a user's login
against the company directory. A user, once authenticated, is associated with
a VMC 1000 group and role that defines authorized user permissions and
access rights.
• Local Database Authentication
If a company does not have an external directory service, or does not want to
leverage their existing directory service, an optional database authentication
mechanism is available to leverage the VMC 1000 database.
VMC 1000 System Monitoring
The VMC 1000 System Monitoring:
• Monitors the VMC 1000’s run-time system parameters including the
• Provides access to system alerts and logs.
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number of active sessions, utilized memory, and the average request
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Video Media Center - VMC 1000 User Guide
• Reports critical system-level and application-level events, such as low
storage, and streaming connections errors because of license limitations on
the number of supported streams, etc.
Reporting
The VMC 1000 includes five Aggregate Program Reports that allow the Site
Administrator to find out how the VMC 1000 is performing. The VMC 1000
includes the following Aggregate Program Reports:
• Program Summary Report
• Media Viewing Report
• Viewer Activity Report
• Program Popularity Report
• Domain Summary Report
The VMC 1000 also includes four Program Reports that allow the Site
Administrator and Content Owner to get information about a particular
program or user. VMC 1000 includes following Program Reports:
Key Concepts
Realm
• Question Submission
• Viewer Attendance
• Media Viewing Records
• Detailed Program Viewing Report
This section explains key concepts that can help you understand how the VMC
1000 works.
A realm is a complete database of roles, users, and groups used to identify
valid users of the VMC 1000.
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Roles
About the VMC 1000
Each user is assigned one or more roles, which provide a package of
permissions allowing users of the role to perform tasks within the VMC 1000
user interface. The VMC 1000 has three roles:
• Site Administrator
• Content Owner
• Viewer
Site Administrator
Site Administrator is the user who has complete access to all aspects of the
VMC 1000. The Site Administrator manages all aspects of the VMC 1000
domain and manages all users, including Content Owners and Viewers. Site
Administrators also manage the domain messaging and the domain
configuration, which enables and disables a variety of features.
Category
Channels
Content Owner
The Content Owner user is another administrator role. Content Owners have
fewer permissions than Site Administrators. Content Owners manage
Viewers, Programming, the Resource Bin, and Reports. Content Owners have
the authority to add, edit, and delete Viewers; upload streaming and
downloadable resource files; add, edit, and delete channels and programs.
Content Owners manage only those channels and programs that they create.
Viewer
The Viewer is a user who has been granted access to the VMC 1000 Viewer
Portal.
A category is the top level of content hierarchy. A category is a container for
channels and programs within a domain. They provide an easy way for you to
organize content and for your audience to find it. A Site Administrator can
edit, add, and delete categories.
A channel is the middle level of content hierarchy. A channel is a container for
programs generally of the same subject matter. Channels are commonly used
to package a series of programs, or to provide your audience the option access
to a set of programs over time. Site Administrators and Content Owners can
edit, add, and delete channels.
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Video Media Center - VMC 1000 User Guide
Programs
A program is the bottom level of the content hierarchy. A program is a
metadata “wrapper” that controls access to resources published using VMC
1000. Programs aggregate related streaming files and downloadable files from
the Resource Bin for online presentation. There can be several Resource Bin
items associated with a single program. For example, a program can contain
the same video in multiple bit rates, or non-related video files with different
bit rates. Programs are owned by the owner of the channel in which the
program resides.
Groups
Groups allow Site Administrators to create groups of users and assign roles to
them. These groups are also available to Site Administrators to assign to
programs to limit access of the program to specified groups.
In a domain that uses an LDAP realm, groups are read from the datastore, and
cannot be modified, nor can additional groups be manually added through the
system.
Resource Bin
The Resource Bin is a virtual file system for all streaming and downloadable
files uploaded into the VMC 1000. In order to create a program with streaming
files, or streaming and downloadable files, you must first populate your
Resource Bin. In the Resource Bin, you can:
• Upload new resources.
• View or edit information associated with existing resources.
• Organize Resource Bin items within Resource Bin folders.
• View shared resource files.
When you create a program, you are prompted to choose resource files from
the Resource Bin. The Site Administrator and the Content Owner can both
manage the Resource Bin. The Site Administrator can view all resources.
Content Owners can only view shared or public resources, and only the
private resources they own or manage (streaming, downloadable, thumbnail,
etc).
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2
Getting Started with the VMC 1000
Overview
This chapter explains how to log into and navigate within the VMC 1000. It
contains the following sections:
• Logging into VMC 1000
• Navigating the VMC 1000 User Interface
Logging into VMC 1000
The VMC 1000 login page is the entry point for all users. Each Site
Administrator, Content Owner, and Viewer has an individually assigned
username and password that gives them access to the VMC 1000. When the
VMC 1000 uses an enterprise LDAP system for user authentication, the users
log in using their regular LDAP credentials.
In addition to the VMC 1000 secure logon system and secure page encryption,
the VMC 1000 has implemented a Domain Level Security System (DLSS).
The VMC 1000 domain is a logical partition of content, users, and media. A
domain has its own:
• Categories and Channels
• Users - Site Administrators, Content Owners, and Viewers
• Programming
• Resource Management
• Report Generation
Site Administrators have the authority to manage everything within the VMC
1000 domain.
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If you do not have a user name and password, please contact your Site
Administrator. If you have forgotten your password, and you have the option
“Forgotten Password?” link enabled, you can click this link, enter your email
address, and a temporary password is e-mailed to you. If this link is not
available and your user account is being drawn from an enterprise user
database, such as LDAP, and you must follow the instructions provided by
your IT department to recover your password.
Logging in as a Site Administrator or Content Owner
Site Administrators and Content Owners can bypass the single Login page for
all users and directly log into the Video Media Center Administrative UI by
using a URL that has the following convention:
http://server/vmc/broadcast/home/home.jhtml
where:
server is the name of the web server where VMC 1000 is installed.
vmc is the name of the VMC 1000 domain in which your user account resides.
Logging in as a Viewer
Viewer users only have access to the Viewer Portal. The URL for the Viewer
Portal Login page uses the following convention:
http://server/vmc/default.jhtml
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Navigating the VMC 1000 User Interface
The VMC 1000 UI uses a dynamically generated menu which provides all the
navigation links necessary to use the application.
You activate the menu by clicking the menu option in the left navigation
menu. For those menu options that have sub-options, the sub options open up.
Simply click the sub option and the next page loads.
The VMC 1000 UI menu is generated according to the logged in user's role.
This means not all menu options are available to all users. For more
information on user roles, please see Chapter 2, “Getting Started with the
VMC 1000.”
Getting Started with the VMC 1000
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Managing Access to Video Media
Center
Overview
This chapter explains how to manage user access to content on the VMC 1000.
3
About Users
Adding New Users
This chapter contains the following section:
• About Users
Users refers to all users who have access to VMC 1000, either as a Site
Administrator, a Content Owner, or a Viewer. Each user is assigned one or
more roles, which defines a set of permissions allowing access to certain areas
of the application. For more information users and roles, please refer to
Chapter 1, “About the VMC 1000.”
Only a domain using the VMC 1000 realm allows a Site Administrator to
manage individual users. If the domain uses an LDAP realm, user
characteristics are read from the datastore and cannot be edited.
The following instructions are for VMC 1000 realms only.
To add a new user:
1 From the menu, click Users.
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2 Click Add Users.
The Users: New User page appears.
3 Supply the required information, including which groups the new user
should belong to.
Editing a User
4 Select a group.
5 Click the Save button.
To edit a user:
1 From the menu, click Users.
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2 Click Show Users.
The page appears with a list of users.
Managing Access to Video Media Center
3 Click the Edit icon to the right of the appropriate user name.
4 Make the necessary changes.
5 Click the Save button.
IMPORTANT: When you change a user's groups, you could be affecting their
access to some features, media, and content.
Changing a User's Password
To change user’s password:
1 From the menu, click Users.
2 Click Show Users.
3 Click the Edit icon to the right of the appropriate user name.
4 Click Change Password.
5 Make the password change on the subsequent page and click Save.
6 Click the Save button.
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Deleting a User
To delete a user:
1 From the menu, click Users.
2 Click Show Users.
3 Click the Delete icon to the right of the appropriate user name.
If the user being deleted owns programming and resources, you are asked
to select which user “inherits” the deleted user's programming and
resources.
IMPORTANT: If the System Administrator deletes a user from an LDAP realm and
that user owns programs and resources, then the system administrator must
reassign those programs and resources to a current VMC 1000 user in that LDAP
realm.
Emailing a User
To email a user:
1 From the menu, click Users.
2 Click Show Users.
3 Select the user(s) you want to email by clicking the check box to the left of
their names.
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4 Select Email (which is the default) from the drop-down menu to the top
left of the screen and click the Go button.
The Users: Send Email page appears.
5 Confirm that you want to perform this action on all selected users by
clicking OK in the dialog box that pops up.
6 Fill out the subject line and body message in the fields provided.
7 Click the Send button.
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Managing Content in VMC 1000
Overview
This chapter explains how you can manage content in VMC 1000.
This chapter contains the following sections:
• About the Resource Bin
4
• About Channels
• About Programs
• Saving a Program’s Downloadable Media
About the Resource Bin
The Resource Bin is a virtual file system for all streaming and downloadable
resource files listed by a Content Owner. The Resource Bin is managed by a
Site Administrator or a Content Owner.
In the Resource Bin you can upload new resources, view or edit information
associated with existing resources, and view shared resource files. When you
create a program, you are prompted to choose files from the Resource Bin. If
your Resource Bin is empty, you cannot create a useful program.
Resource Bin Items
Resource Bin items consist of the following:
• Streaming Media - Video files in Windows Media format only.
• Thumbnails - Images that appear in channels and programs. Acceptable
file formats for thumbnails are BMP, PNG, and JPEG. Recommended size
for thumbnails is 100X100 pixels.
• Downloadable Media - Any media type. Examples include PDF
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documents and PowerPoint slides. These are available to download by
Viewers of VMC 1000 programs.
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• Slide Packages - Consist of PowerPoint slides uploaded and converted to
JPEG images by the VMC 1000. Content Owners can use these slide
packages to sync with their video.
RSS 2000 Resource Bin Items
When a video stream is imported into the VMC 1000 by means of the RSS 2000,
this video is added to a group in VMC 1000 called “Everyone.” At this point,
it is not a program and it is available to all persons in the Resource Bin until a
Site Administrator or Content Owner assigns this video stream to a person
who then owns it. This person becomes the only one who can edit the
program.
There are two ways to populate the Resource Bin with streaming video:
• When you connect to the RSS 2000, streaming video is automatically
uploaded to the Resource Bin in the VMC 1000.
• The second way involves the purchase of the Upload External Content
feature. Using this feature, you can create a program with uploaded
streaming media files.
Adding a New Folder
To add a new folder:
1 Click Media Management.
2 Click Resource Bin.
Any file to be uploaded to Resource Bin cannot have spaces in its name. You must
rename it prior to selecting it for upload.
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3 Click New Folder at the top of the resource listings.
The Resource Bin: Add Resource page displays with the previously
opened folder highlighted in yellow.
4 Select the folder in which you want to add your new folder by clicking it.
5 Click the Add button.
The Resource Bin: New Folder page appears.
6 Provide a name for the folder, the access level you want to assign to it,
and an optional description.
7 Click Save to create the folder.
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Moving Items Between Folders
To move items between folders:
1 Click Media Management.
2 Click Resource Bin.
3 Select the items you wish to move by checking the boxes to the left of the
item names.
4 Click Move at the top of the resource listings.
The Resource Bin displays with the previously opened folder highlighted
in yellow.
5 Select the folder into which you want to move the selected items.
6 Click the Paste button.
Adding New Resource Bin Items
To add new Resource Bin items:
You can upload items to the Resource Bin in the VMC 1000 only if you have
installed the Upload External Content feature.
1 Click Media Management.
2 Click Resource Bin.
3 Click the New Item button at the top of the resource listings.
The Resource Bin displays with the previously opened folder highlighted
in yellow.
4 Select the folder in which you want to create the item.
5 Click Add.
6 Select the radio button for the item type you wish to add.
7 Click Next.
If the item you wish to add is a file that must be uploaded to the Resource
Bin, continue with Step 8. Otherwise, skip to step 10.
8 From the Upload New Resource page, click the Browse… button.
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If it is your first time uploading you could be prompted to accept the
installation of the Upload Progress applet.
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9 Select the file to be uploaded from your hard drive or mapped network
drives in the pop-up window.
10 Click Open.
The file's path appears in the text field of the Upload New Resource page.
11 Click Upload and Save to continue.
If configured for the domain, a progress indicator alerts you to the status
of the upload process. When the file has successfully uploaded, you are
presented with the next screen.
12 For any Resource Bin type, you must specify the Access Level, which
determines whether any other Content Owners can use, edit, or delete
this item.
Adding New Streaming Media
To add new streaming media:
1 Follow the steps from the “Adding New Resource Bin Items” on page 20.
2 Select whether the media file uploaded is Audio or Video.
3 Specify the bitrate of the uploaded file.
You can use an approximate value from the pull-down menu, or specify
and exact value, which can be text. For Windows Streaming Media files,
the bitrate is extracted from the file itself during upload and a value is
shown in the bitrate field.
4 Specify a Display Name.
5 Enter an optional description for the item.
6 You must fill in a positive duration value for streaming media in minutes.
The streaming media files approximate duration is extracted from the file
and entered into the Duration box or you can change this manually.
You are prompted to choose which Content Owners can own this content
item.
7 Click Save.
Adding New Downloadable Media
To add new downloadable media:
1 Follow the steps from the “Adding New Resource Bin Items” on page 20.
2 Specify a Display Name.
3 Enter an optional description for the item.
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4 You are prompted to choose which Content Owners can own this content
item.
5 Click Save.
Adding New Thumbnails
To add new thumbnails:
1 Follow the steps from the “Adding New Resource Bin Items” on page 20.
2 Enter a Display Name.
3 Enter an optional description for the item.
4 You are prompted to choose which Content Owners can own this content
item.
5 Click Save.
Adding New Slides
To add new slides:
1 Follow the steps from the “Adding New Resource Bin Items” on page 20.
2 Select Access Level for the slide.
3 In the Display Name field, enter the name for the slide presentation.
4 In the Description field, enter a description for the slide presentation.
5 In the Slide Size field, enter the dimensions for how the slide
presentation displays in a program.
6 In the Owner field, enter the name of the owner of the slides.
7 Click the Save button.
The slides are uploaded to the Resource Bin as individual JPEG images
that you can use to sync with your video in a program.
Editing Resource Bin Items
To edit Resource Bin items:
1 Click Media Management.
2 Click Resource Bin.
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The Resource Bin displays showing the Root Folder contents.
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3 Click the folder link to open a particular folder and display its contents.
4 Click Edit icon for the Resource Bin item you wish to edit.
A page displays showing the stored properties for the item.
NOTE: You cannot edit recorded RSS 2000 calls.
Deleting Resource Bin Items
To delete Resource Bin items:
1 Click Media Management.
2 Click Resource Bin.
Managing Content in VMC 1000
3 The Resource Bin displays showing the Root Folder contents.
4 Click the folder link to open a particular folder and display its contents.
5 Check the checkbox to the left of the item name for any items you wish to
delete.
6 Click the Delete button.
You are asked to confirm the deletion.
7 Click OK to delete the items or click Cancel to return to the default
Resource Bin view.
Searching the Resource Bin
The Resource Bin search allows you to find resources based on keywords and
a variety of attributes. A simplified version of Resource Bin search is available
from the Resource Bin page. This simplified search allows you to search by
resource name only.
To use the simplified search:
1 Click Media Management.
2 Click Resource Bin.
3 Enter your keyword in the text box to right of the words Search Names.
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4 Click the Go! button.
The Resource Bin: Search Results page appears.
You can search resources by additional attributes, including media type,
format, bitrate, and upload status.
To use the advanced search:
1 Click Media Management.
2 Click Resource Bin.
3 Enter your keyword in the text box to right of the words Search Names.
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Managing Content in VMC 1000
4 Click the link called More….
The Resource Bin: Advanced Media Search page appears.
About Channels
The attributes available for searching depend upon the configuration of
your domain.
5 Enter the keywords and select the attributes you want to search by and
click the Search button.
Search results are displayed in a manner similar to how they are listed in
the Resource Bin. If more than 10 search results are found, you have the
option of scrolling through your result set by means of the Previous
Results and the More Results buttons.
A channel is the middle level of content hierarchy. A channel is a container for
programs generally of the same subject matter. Once content has been added
to a channel owned by someone, only the person who owns the channel can
edit the content once it has been moved to this channel.
Channels are owned by a Site Administrator or a Content Owner. However,
any Site Administrator can access and modify any program or channel in the
VMC 1000. For more information about channels, see Chapter 1, “About the
VMC 1000.”
About RSS 2000 Channels
If the Site Administrator has configured the VMC 1000 to import live feeds
from the RSS 2000, these live feeds automatically are imported as channels and
programs. However, you can move a channel to a different category, rename
the channel, and you can move and rename the program.
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Adding or Editing a New Channel
Adding Channel Information
To add or edit a new channel:
1 From the menu, click Programming.
2 Click Add a Channel.
3 If you wish to copy an existing channel's attributes as a template, select
that channel from the list and click Copy. You can then skip to the
Adding Channel Details section.
4 Enter the channel name. This name is seen on the Viewer Portal.
5 Enter a short description of your channel.
This description appears on the channel listing page. It can be truncated
by the VMC 1000 so it displays more cleanly within the user interface.
6 Enter a long description, which appears on the Viewer-side channel page.
The long description can include HTML if your domain is configured to
allow this.
7 If you do not want the channel to appear on the Viewer Portal right away,
click the Suspended Channel radio button. You can then populate the
channel with programs prior to making it active.
8 Click the Edit icon in the Channel Image section to select a thumbnail
image that is displayed on the Viewer Portal.
VMC 1000 supports BMP, PNG, and JPEG as file formats you can use for
thumbnail images.
9 From the Resource Bin page, click the checkbox next to the thumbnail
you want to use from the Resource Bin listing. You are returned to the
Channel Wizard.
NOTE: Y ou can only upload a thumbnail if you have purchased the Upload External
Content feature.
10 Click the Next button to go to step 2 of the Channel Wizard page.
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Adding Channel Details
To add channel details:
1 From step 2 of the Channel Wizard, select a Primary Category.
If there are no categories listed in the primary category drop-down menu,
contact your Site Administrator. It is also possible to select up to three
secondary channel categories.
2 Enter search keywords.
When a Viewer performs a search, the system returns a match when the
channel's name, long description, or keywords matching the Viewer's
search terms. The more keywords entered, the more likely the channel is
retrieved in a channel search. The keywords field is particularly useful for
entering additional keywords that do not appear in titles or descriptions.
3 Click the Next button to continue and review the channel information on
the Channel Summary page.
Review Channel Summary Information
To review channel information:
1 Review the Channel Summary page.
2 Make any changes by clicking the Edit icon for that section of the wizard.
3 Click the Save button.
Copying and Pasting Channel URLs
To copy and past channel URLs:
The Channel URLs feature allows you to copy links to VMC 1000 channels,
programs, and media into external applications. In addition, an XML
representation of a channel is provided.
1 From the menu, click Programming.
2 Click Your Channels.
3 Click the URL icon next to the desired channel.
On the Programming URLs page are all the URLs for the selected channel,
its programs, and associated resource items.
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4 To copy these URLs to the Windows clipboard, right-click the Copy URL
button in the Channel Page URLs section and choose Copy Shortcut.
You can now paste the URLs into any source file. The channel listing XML
field contains an XML file describing the channel, program, media URLs,
and corresponding metadata to be used when integrating the VMC 1000
content with an external site or application.
About Conference Call Channels
A Site Administrator can enable VMC 1000 to capture live video conference
feeds from the RSS 2000. VMC 1000 then saves the stream as a program and
automatically creates a channel called “conference calls” (adding the
associated date of the stream in the channel name). The Site Administrator can
edit a conference call channel in a manner similar to how channel types are
edited.
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About Programs
A program is a metadata “wrapper” that controls access to resources
published using VMC 1000. Programs aggregate related streaming files and
downloadable files from the Resource Bin for online presentation. There can
be several Resource Bin items associated with a single program. For example,
a program can contain the same video in multiple bit rates, or non-related
video files with different bit rates. Programs are owned by the owner of the
channel in which the program resides. For more information about how
programs work with categories and channels, see Chapter 1, “About the VMC
1000.”
Understanding Program Access Status
Program access describes whether the program is accessible by Viewers. Each
program has a number of attributes that define whether the program is
available to Viewers, and if so, under what conditions. These are:
Managing Content in VMC 1000
• Program Completeness
• Status (active or suspended)
• Parent Channel's Status
• Start & End Listing Dates
• Private Program
• Group Association
• Encode Only (never available)
Based on all the attributes, a program can be:
• Available: Accessible by any Viewer, authenticated or not.
•Incomplete: Program requires additional information before it can be
used.
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• Restricted: Accessible under certain conditions. These are:
— Group Restricted: Only authenticated group members may see the
—Private: The program may only be seen by entering a private access
—Not Listed: The program does not appear on the Viewer Portal. The
• Unavailable: Not accessible by any Viewer. This may be for one or more
of the following reasons:
— Never Published: The program was saved as a draft only.
— Suspended: The program has been suspended.
— Channel Suspended: The channel that contains the program has been
— Pending: The Start Listing Time has not been reached yet.
program.
code.
only way to access the program is from a content link sent to the user
outside of the VMC 1000 or published to an external portal.
suspended. None of the programs in a suspended channel are
accessible.
Program Types
— Expired: The End Listing Time has been reached.
— No Groups: The program is group restricted, but no groups are
specified. The program is therefore not viewable by anyone.
• Hidden: Encode Only programs are not meant for viewing, and are
always hidden from Viewers.
Details
If you place your mouse over the Access icon, the Access description displays.
The description shows any reasons why the program is not publicly available.
The VMC 1000 supports programs in the following formats:
• Video calls recorded by the RSS 2000 and imported into VMC 1000 in the
form of Window Streaming Media, plus additional data.
• Video on Demand (VOD)
• Scheduled Rebroadcast
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About RSS 2000 Programs
If the VMC 1000 is automatically configured to import live feeds from the RSS
2000 and convert them to programs, you can see them. You can move them
from the Resource Bin, edit and rename them, and assign them to different
categories.
Creating a VOD Program
To create a VOD program:
If channels are enabled, in order to add a program, you must first establish at
least one channel. Please see the About Channels section in this chapter for
more information.
1 From the menu, click Programming.
Managing Content in VMC 1000
2 Click the Add Program icon.
The Program Creation Wizard appears.
3 Select the VOD option.
4 If you have already created a program with attributes that you want to
copy to this program, and saved it as a Master Program, select a program
to copy attributes from the drop-down menu. If not, then please continue
with the following steps.
5 Click Next.
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The Program Information page appears.
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Adding Program Information
To add program information:
1 From the Program Information page, select the channel you want to
create the program in, or create a new channel.
2 Enter the program name. This name appears to Viewers to identify the
program.
3 Fill in descriptions and search keywords (this is optional).
The more keywords you enter, the more likely your program is to come up
in a program search.
4 Click Next to continue.
The Program Listing page appears.
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Adding a Program Listing
Managing Content in VMC 1000
To add a program listing:
1 From the Program Listing page, under Start Listing, select when you
want the program to begin being listed on the Viewer Portal.
Depending on how the VMC 1000 is configured to update the
programming cache, it could take a few minutes for the program to
become visible to Viewers. You can choose to not list the program yet by
saving it as a draft for publishing later.
2 Under End Listing, enter an expiration date/time if you would like the
program to expire at a certain date.
When this time is reached, the program is no longer listed on the Viewer
Portal or available to Viewers.
3 You can choose to suspend the program.
Suspending the program removes it from the Viewer Portal and makes it
unavailable to Viewers, but retains the program in its current channel for
later reuse. The program is not deleted from the VMC 1000.
4 Click Next to continue.
The Program Media page appears.
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Adding Program Media
To add program media:
1 From the Program Media page, click the Edit icon in the Program Image
section to add a program image (thumbnail) to display on the Viewer
Portal.
NOTE: Y ou can only upload a thumbnail if you have purchased the Upload External
Content feature.
The Resource Bin page appears.
2 From the Resource Bin page, click the checkbox next to the thumbnail
you want to use from the Resource Bin listing.
The Program Media page appears. If you do not select a thumbnail, the
system uses the default thumbnail set by your Site Administrator
(typically a company logo).
3 Click the Edit icon in the Streaming Media section to associate streaming
media with this program.
The Resource Bin page appears. The Resource Bin filters media items to
show only the appropriate streaming item types that you can add to the
program type.
4 Once in the Resource Bin, click the checkboxes next to the items you
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want to add from the media folders.
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5 Click the Continue button.
You can associate more than one streaming file with any program.
6 Enter the program duration in minutes.
7 Select the Use Embedded Media Player for Media checkbox if you want
this program's media content items to be launched in a branded pop-up
window.
NOTE: Whether or not you check the Use Embedded Player option, Live Calls and
Recorded Calls with screen capture (H.239 content) are always created using a
standalone player to preserve the original dimensions of the captured videos.
.
8 Click the Edit icon in the Downloadable Media section to associate
downloadable media with this program.
NOTE: Y ou can only upload downloadable media if you have purchased the Upload
External Content feature.
The Resource Bin page appears.
9 Select the downloadable media from the Resource Bin listing.
10 Click Continue.
The Program Media page appears.
11 Click Next.
The Program Access page appears.
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Setting Program Access
To set program access:
1 From the Program Access page, check the Require Login to View
Content box only if you want to require your users to log in to the system
before viewing content.
2 Check the Require Viewer Private Code box only if you want to make
this program a Private Program by requiring a private code.
3 If user-defined private codes are allowed, you must either enter a code, or
click the Generate button to create a random one.
4 If user-defined codes are not allowed, you must click the Generate
button.
5 If you create a hidden private program, uncheck the Publish in Listings
checkbox.
NOTE: If you uncheck the Publish in Listings checkbox, you must send the
private program code or content link to your Viewers, or they cannot access the
program.
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6 If the Viewer Groups option has been enabled, search for users and
groups and select the groups and users you want to have access to this
program by clicking the checkbox next to that group.
Only members of these groups and specified users are able to view the
program.
7 If you want to make a program accessible to all Viewers, check the Check
All checkbox under Assigned Principals.
8 Click the << & >> button.
9 Click Next to continue.
The Program Summary page appears.
Reviewing the Program Summary Page
To review the Program Summary page:
1 Review the Program Summary page for accuracy.
2 You can toggle the status of the program by clicking the Program Status
3 Click Save to save your program.
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icon at the top of the page.
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Creating a Scheduled Rebroadcast Program
To create a Scheduled Rebroadcast program:
If channels are enabled, in order to add a program you must first establish at
least one channel. Please see the About Channels section in this chapter for
more information.
1 From the menu, click Programming.
2 Click the Add Program icon.
The Program Creation Wizard page appears.
3 Select the Scheduled Rebroadcast option.
4 If you have already created a program with attributes that you want to
copy to this program, and saved it as a Master Program, select a program
to copy attributes from the drop-down menu. If not, then please continue
with the following steps.
5 Click Next.
The Program Information page appears.
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Adding Program Information
Managing Content in VMC 1000
To add program information:
1 From the Program Information page, select the channel you want to
create the program in, or create a new channel.
2 Enter the program name. This name appears to Viewers to identify the
program.
3 Fill in descriptions and search keywords (this is optional).
The more keywords you enter, the more likely your program is to come up
in a program search.
4 Select the Use Embedded Media Player for Media checkbox if you want
this program's media content items to be launched in a branded pop-up
window.
NOTE: Whether or not you check the Use Embedded Player option, Live Calls and
Recorded Calls with screen capture (H.239 content) are always created using a
standalone player to preserve the original dimensions of the captured videos.
5 Click Next to continue.
The Program Listing page appears.
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Adding a Program Listing
To add a program listing:
1 From the Program Listing page, under Start Listing, select when you
want the program to begin being listed on the Viewer Portal.
Depending on how the VMC 1000 is configured to update the
programming cache, it could take a few minutes for the program to
become visible to Viewers. You can choose to not list the program yet (by
saving it as a draft for publishing later).
2 Under End Listing, enter an expiration date/time if you would like the
program to expire at a certain date.
When this time is reached, the program is no longer listed on the Viewer
Portal or available to Viewers.
3 Under Broadcast History, click the Show and Hide link to show or hide
the start dates and times for previous broadcasts of this program.
4 Under Broadcast Times, enter multiple start times for this program. Be
sure to check the checkbox for any dates you wish to add.
5 You can choose to suspend the program.
Suspending the program removes it from the Viewer Portal and makes it
unavailable to Viewers, but retains the program in its current channel for
later reuse. The program is not deleted from the VMC 1000.
6 Click Next to continue.
7 The Program Media page appears.
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Adding Program Media
Managing Content in VMC 1000
To add program media:
1 From the Program Media page, click the Edit icon in the Program Image
section to add a program image (thumbnail) to be displayed on the
Viewer Portal.
NOTE: Y ou can only upload a thumbnail if you have purchased the Upload External
Content feature.
The Resource Bin page appears.
2 From the Resource Bin page, click the checkbox next to the thumbnail
you want to use from the Resource Bin listing.
The Program Media page appears. If you don't select a thumbnail, the
system uses the default thumbnail set by your Site Administrator
(typically a company logo).
3 Click the Edit icon in the Streaming Media section to associate streaming
media with this program
The Resource Bin page appears. The Resource Bin filters media items to
show only the appropriate streaming item types that you can add to the
program type.
4 Once in the Resource Bin, click the checkboxes next to the items you
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5 Click the Continue button.
You can associate more than one streaming file with any program.
6 Enter the program duration in minutes.
7 Select the Use Embedded Media Player for Media checkbox if you want
this program's media content items to be launched in a branded pop-up
window.
8 Click the Edit icon in the Downloadable Media section to associate
downloadable media with this program.
NOTE: Y ou can only upload downloadable media if you have purchased the Upload
External Content feature.
The Resource Bin page appears.
9 Select the downloadable media from the Resource Bin listing.
10 Click Continue.
The Program Media page appears.
11 Click Next.
The Program Access page appears.
Setting Program Access
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Managing Content in VMC 1000
To set program access:
1 From the Program Access page, check the Require Login to View
Content box only if you want to require your users to log in to the system
before viewing content.
2 Check the Require Viewer Private Code box only if you want to make
this program a Private Program by requiring a private code.
3 If user-defined private codes are allowed, you must either enter a code, or
click the Generate button to create a random one.
4 If user-defined codes are not allowed, you must click the Generate
button.
5 If you create a hidden private program, uncheck the Publish in Listings
checkbox.
NOTE: If you uncheck the Publish in Listings checkbox, you must send the
private program code or content link to your Viewers, or they cannot access the
program.
6 If the Viewer Groups option has been enabled, search for users and
groups and select the groups and users you want to have access to this
program by clicking the checkbox next to that group.
Only members of these groups and specified users are able to view the
program.
7 If you want to make a program accessible to all Viewers, check the Check
All checkbox under Assigned Principals.
8 Click the << & >> button.
9 Click Next to continue.
The Program Summary page appears.
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Reviewing the Program Summary Page
To review the Program Summary page:
1 Review the Program Summary page for accuracy.
2 You can toggle the status of the program by clicking the Program Status
icon at the top of the page.
3 Click Save to save your program.
Editing a Program
To edit a program:
1 From the menu, click Programming.
2 Choose the appropriate browsing mode by selecting either the All
Channels or All Program option.
3 Navigate to the program you want to edit.
4 Click the Edit icon for the program you want to modify.
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5 The Program Summary page displays. You can edit any of the grouped
properties by clicking the Edit icon for that section.
Previewing a Program
To preview a program:
1 From the menu, click Programming.
2 Choose the appropriate browsing mode by selecting either the All
Channels or All Program option.
3 Navigate to the program you want to preview.
4 Click the Preview icon for the program you want to view.
Copying and Pasting Program URLs
Managing Content in VMC 1000
The Program URLs feature allows you to copy links to VMC 1000 programs
and media into external applications. In addition, an XML representation of a
program is provided.
To copy and paste program URLs:
1 From the menu, click Programming.
2 Choose the appropriate browsing mode by selecting either the All
Channels or All Programs option.
3 Navigate to display a list of programs.
4 Click the URL icon next to a program.
You are presented with a screen that has all of the URLs for the program
you selected.
5 To copy these URLs into memory, right-click the Copy URL button in the
Program URLs section.
6 Copy Shortcut.
For private programs, you are provided with two content links, one that
contains the private code already included in the link, and one without. If
the link does not contain the private code, Viewers are prompted to enter
the access code.
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The program listing XML field contains an XML file of program, media
URLs, and corresponding metadata, to be used when integrating VMC
1000 content with an external site or application.
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Saving a Program’s Downloadable Media
The VMC 1000 allows you to save a program’s downloadable media to your
PC.
To save downloadable media to your PC:
1 Navigate to a program in the VMC 1000.
Click the Save icon next to the program.
2 Select a directory on your PC to save a program’s downloadable media to
your PC.
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Using the Media Editor
Overview
This chapter explains how edit video media used in your programs.
This chapter contains the following sections:
• About Media Editor
5
• Editing Video Content
About Media Editor
Media Editor is a web-based tool that allows you to edit script events
associated with an archive of a video file. These script events include slide and
poll events that can be added, deleted, or have their timestamp edited; also,
chapters and closed captions that can be added, edited, or deleted.
The archived media file can also be non-destructively trimmed to remove
unwanted portions of the start and/or end of the video. When played though
the VMC 1000, only the specified portion of the video is streamed.
Editing Video Content
The Media Editor interface consists of four main areas; the Video Player area
(top left), the Slide and Caption preview area (top right), the Timeline Area
(bottom left), and the Edit Window area (bottom right).
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To launch the Media Editor:
1 From the Resource Bin, click the Edit icon for the video in the Resource
Bin.
The Resource Bin: Edit Hosted Streaming Item page appears.
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Using the Media Editor
2 Click the Launch Media Editor button to launch the Media Editor
interface.
The Resource Bin: Media Events Editor page appears.
The video downloads and plays rather than streams. You can only edit the
video after it has completely downloaded.
The Timeline Area
There are the standard video player controls attached to the player. In
addition, there are buttons to jump five seconds forwards or backwards in the
video, as well as a Jump To feature that allows you to cue the player to a
specified timestamp.
The Slide and Caption Preview Area
This area shows what slide and caption (if any) are displayed at the Video
Player's current timestamp. If there are captions in more than one language,
the Preview Language pull-down between the Preview area and the Video
area selects which language displays.
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The Timeline Area
The Timeline Area shows a list of events associated with the video in
chronological order. Each event type has its own icon:
• Slide
• Chapter
• Caption
Filtering Events
The list of events can be filtered by un-checking some of the event types to be
displayed from the top of the Timeline.
To only show captions:
• From the Timeline area, un-check Chapters and Events.
To only show English captions:
1 From the Timeline area, select English from the pull-down at the top of
the Timeline.
Clicking the timestamp for the event cues the video player to that time in
the video.
Adding Slides, Chapters, or Captions
To add slides, chapters, or captions:
1 Click Add Slide, Add Chapter or Add Caption, or the Edit icon for one
of the events.
The appropriate edit page in the Edit window opens.
2 Enter the requested information.
3 To populate the Timestamp field with the video player's current
timestamp, click the Paste Timestamp from the Player icon.
4 Click the Merge icon in the Edit window if you are editing an existing
caption and you want to merge it with the previous caption of that
language.
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The dialog prompt shows the new caption text and how long that caption
is displayed for.
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To delete a single event:
1 Click the Delete icon for that event.
2 To delete multiple events, check the boxes to the left of the events to be
deleted.
3 Click the Delete Selected button.
You can select all displayed events by checking the checkbox at the top of
the list.
Enabling Continuous Captioning
The Enable Continuous Captioning feature allows you to listen to a portion of
the video, click the Enter key to pause the video and move the browser focus
to the Caption Text area. You can then type the text of what was just said.
Hitting the Enter key again saves the caption, opens a new caption window,
sets the player's current timestamp as the timestamp of the new caption, and
resumes playback of the video. In this way, the audio track of the video is
captioned without needing to use the mouse.
Using the Media Editor
To the enable Continuous Captioning:
• Select the Continuous Captioning checkbox.
Displaying Transcript Text
You can display the text of all captions of the currently selected Preview
Language. Doing so is helpful for proof-reading, or copying and pasting into
a document for attachment to the program.
To display transcript text:
• Click the See Transcript button.
Trimming Video
You can change the startpoint or endpoint of the video. Once saved, the video
plays back only from between these two trim points.
To tri m v id eo :
• Click the Trim Video button.
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Creating Reports
Overview
Reports allow Site Administrators and Content Owners to see information and
statistics on the use and effectiveness of their streaming media. All reports are
generated in HTML format.
The VMC 1000 supports two types of reports:
6
• Aggregate Program Reports - Accessible only by Site Administrators
• Program Reports - Accessible by Site Administrators and Content Owners
This chapter contains the following sections:
• About Aggregate Program Reports
• About Program Reports
• Printing Reports From Internet Explorer
About Aggregate Program Reports
The VMC 1000 has the following Aggregate Program Reports:
• Program Summary Report - This report offers statistical information for
each program, including page and media views, megabytes streamed, and
average views.
• Media Viewing Report - This report lists the total number of times that a
content link was clicked by a site visitor for each program. The results are
reported by channel.
• Viewer Activity Report - This report provides user activity by program
for selected channels, including time of viewing, minutes viewed, and
format.
• Program Popularity Report - This report lists the most popular programs,
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based on the number of views of the programs, over the time period
designated.
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• Domain Summary Report - This report provides megabytes streamed per
channel, Resource Bin storage, revenue summary, usage summary, and
user summary information for the entire domain over the time period
designated.
Generating Aggregate Program Reports
To generate Aggregate Program Reports:
1 From the menu, click System Information.
2 Click the Reports button.
The Reports page appears.
3 Select the radio button for the report type you want to generate.
Click Next.
4 If prompted, select the channels you want to include in the report.
5 Click Next.
6 Select the time range over which you want to include report data. You
can choose to include data over a one week, an eight week, or a six month
period.
7 Select whether the report should be generated in Portrait or Landscape
mode, and whether to include table borders.
8 Click Generate Report.
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About Program Reports
Program Reports are available in HTML format for a particular program or
user. These reports are available from the Program listing page, or the Viewer
listing page. The VMC 1000 has the following Program Reports:
• Viewer Attendance - This report lists the number of media requests and
date of last request for a particular program.
• Media Viewing Records - This report lists user activity by program. This
report includes time of viewing, minutes viewed, format, and percentage
of compliance (percentage of entire program viewed), but is not available
for live programs.
• Detailed Program Viewing Report - This report includes date, time and
percentage viewed information for each program viewed by a particular
Viewer.
Generating Viewer Attendance and Media Viewing Records
Reports
Creating Reports
To generate Viewer Attendance and Media Viewing Records reports:
1 From the menu, click Programming
2 Choose the appropriate browsing mode by selecting one of the following
options:
a Show Categories
b All Channels
c All Programs
d Channels by Content Owner
e Channels by Category
f Browse by Category
g Advanced Search
3 Select a Content Owner or category from the folder list provided, if
prompted.
4 Select the channel to display a list of programs.
5 Click the Report icon next to a program.
6 Enter the time period you want to report over and click the appropriate
Generate Report button.
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Generating Detailed Program Viewing Reports
To generate Detailed Program Viewing Reports:
1 From the menu, click Users.
2 Click Show Users.
3 Click the Report icon to the right of the appropriate user name.
Printing Reports From Internet Explorer
Setting the Page Orientation
Using this feature, you can choose to format the report for either portrait or
landscape printing. For on-screen viewing, it is recommended to use
“Portrait.” If you choose to generate your report in “Landscape” format,
choose the “Landscape” print mode for your printer.
To set the page orientation:
1 From Internet Explorer, choose File > Print.
2 Click the Layout tab.
3 Choose Landscape.
4 Click OK.
Setting Printing Background Color & Images
By default, most browsers do not print background colors and background
images. If you print your report and do not see table background color,
perform the following procedure to enable the feature in your browser.
To set printing background color and images:
1 From Internet Explorer, choose Tools > Internet Options...
2 Click the Advanced tab.
3 Under Printing, check the Print background colors and images box.
4 Click OK.
5 Print your report as normal.
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Setting Page Print Margins
In order for the reports to fit on the page properly, it may be necessary to set
the print margins for the page. If the right-hand edge of the report is cut off,
perform the following procedure to set the margins.
To s et pa ge ma rg in s:
1 From Internet Explorer, choose File... Page Setup...
2 Enter 0.5 for each of the four margins.
3 Click OK.
4 Print your report as normal.
Creating Reports
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