Polycom Video Media Center VMC 1000 User Manual

Video Media Center -
VMC 1000
User Guide
Version 1.0.3
Video Media Center - VMC 1000 User Guide
Polycom®, the Polycom logo design, Video Media Center®, and RSS 2000® are registered trademarks of Polycom, Inc. All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.
Catalog No. 3725-77102-000B
Release Date 02/2008
Version 1.0.3
© 2008 Polycom, Inc. All rights reserved.
Polycom Inc.
4750 Willow Road
Pleasanton, CA 94588-2708 U.S.A.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.
As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g. a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
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Contents
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Polycom Global Services Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1 About the VMC 1000
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Key VMC 1000 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
RSS 2000 Registration and Monitoring . . . . . . . . . . . . . . . . . . . . . . . 2
Content Creation and Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Content Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Content Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Security and Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
VMC 1000 System Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Key Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Realm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Site Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Content Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Resource Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 Getting Started with the VMC 1000
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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Logging into VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Logging in as a Site Administrator or Content Owner . . . . . . . . . . . . . . 8
Logging in as a Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Navigating the VMC 1000 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Managing Access to Video Media Center
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adding New Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Editing a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Changing a User's Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Emailing a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Managing Content in VMC 1000
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Resource Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
RSS 2000 Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adding a New Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Moving Items Between Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Adding New Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Adding New Streaming Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding New Downloadable Media . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding New Thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adding New Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Editing Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Deleting Resource Bin Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Searching the Resource Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
About Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
About RSS 2000 Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adding or Editing a New Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adding Channel Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adding Channel Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Review Channel Summary Information . . . . . . . . . . . . . . . . . . . . . 27
Copying and Pasting Channel URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
About Conference Call Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Understanding Program Access Status . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Program Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
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Contents
About RSS 2000 Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Creating a VOD Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adding Program Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adding a Program Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adding Program Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting Program Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Reviewing the Program Summary Page . . . . . . . . . . . . . . . . . . . . . 37
Creating a Scheduled Rebroadcast Program . . . . . . . . . . . . . . . . . . . . . 38
Adding Program Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adding a Program Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adding Program Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting Program Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Reviewing the Program Summary Page . . . . . . . . . . . . . . . . . . . . . 44
Editing a Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Previewing a Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Copying and Pasting Program URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Saving a Program’s Downloadable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
5Using the Media Editor
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
About Media Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Editing Video Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
The Timeline Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The Slide and Caption Preview Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The Timeline Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Filtering Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Adding Slides, Chapters, or Captions . . . . . . . . . . . . . . . . . . . . . . . 50
Enabling Continuous Captioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Displaying Transcript Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Trimming Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6 Creating Reports
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
About Aggregate Program Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Generating Aggregate Program Reports . . . . . . . . . . . . . . . . . . . . . . . . 54
About Program Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Generating Viewer Attendance and Media Viewing Records
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Generating Detailed Program Viewing Reports . . . . . . . . . . . . . . . 56
Printing Reports From Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting the Page Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting Printing Background Color & Images . . . . . . . . . . . . . . . . . . . . 56
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Video Media Center - VMC 1000 User Guide
Setting Page Print Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
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About This Manual
This introduction provides a brief overview of the Video Media Center - VMC 1000 User Guide, describes the conventions used in this manual, and explains how to get additional information or support.
Purpose
Documentation
The Video Media Center - VMC 1000 User Guide describes how to configure and use the VMC 1000 appliance to archive and manage live stream video conference calls stored on the Polycom RSS 2000.
The Video Media Center - VMC 1000 User Guide is part of the Video Media Center - VMC 1000 documentation set, which includes:
The Video Media Center - VMC 1000 User Guide - This document.
The Video Media Center - VMC 1000 Administration Guide - Explains how to
connect the VMC 1000 appliance to your network and enable it to manage video conference calls from the RSS 2000.
The Video Media Center - VMC 1000 Release Notes - Describes the product release. This document also identifies known problems and their workarounds, information not covered in the manuals or that has been modified since publication, as well as problems that have been fixed since previous releases.
For more information about the Polycom RSS 2000, see the Polycom RSS 2000 User Guide.
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Video Media Center - VMC 1000 User Guide
Audience
This guide is primarily for VMC 1000:
Content Owners - Users who create and manage VMC 1000 programs.
Document Conventions
This document uses the following typographical conventions.
bold Names of fields, screens, windows, dialog boxes,
and other user interface elements; for example:
1 Type the number into the Phone Number
field and click Dial.
2 Click Cancel to close the dialog box.
italics New terms, book titles, or emphasis; for example:
According to the VERITAS Cluster Server User Guide, crash tolerant applications are sometimes referred to as cluster friendly applications.
code
code, bold Command line entries, for example:
code, bold & italics
SMALL CAPS
Computer output, command references within text, and filenames; for example: Performs the initial configuration and reads the
.vcsrc
>> Type cp ../default_group.ini group.ini. Command line variables, for example :
>> Type with the subscriber group number.
Specific keys on the keyboard, for example: >> Move the cursor by pressing TAB or
SHIFT+TAB.
file
cp ../default_group.ini groupnn.ini
replacing nn
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Customer Support
Recognizing that technology alone cannot solve today’s complex challenges, Polycom Global Services provides the industry’s best technical support staff and programs to let you concentrate on the task at hand. VMC 1000 users can select from a variety of support solutions to obtain the level of support that best meets their needs.
Before contacting your Polycom Global Services representative for technical assistance, gather as much information as possible about your situation. Any information you can provide helps us assess the problem and develop an appropriate solution.
Polycom Global Services Telephone
If you have comments or questions about VMC 1000 or if you need technical assistance, contact:
Polycom Global Services in U.S.A. 800-827-7782
About This Manual
Denver metro or outside U.S.A. 303-223-5223
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About the VMC 1000
Overview
This chapter explains key concepts about the VMC 1000 appliance as part of the Polycom video conferencing solution.
This chapter contains the following sections:
1
About the VMC 1000
Key Concepts
About the VMC 1000
The VMC 1000 manages live and video-on-demand (VOD) content created by Polycom RSS 2000 devices and manages video streams (in Windows Media format) created by other devices and uploaded to the VMC 1000. It provides scalable and reliable content access by means of streaming protocols to end users across the entire enterprise.
The VMC 1000 discovers new live and archived video calls recorded by RSS 2000 devices by periodically polling all registered RSS 2000 servers for a list of live and archived calls. After each request, the VMC 1000 compares the current list with a list obtained by the previous request and discovers the difference between the two states (i.e. which live conferences and recorded files were added).
The VMC 1000 uses this information to create assets (Resource Bin items) and published events (Programs) to be accessed by end users (Content Owners, Site Administrators, and Viewers). The VMC 1000 uses different time frames to query for live and recorded content - for example, it could query every 10 seconds for new live streams and every 60 seconds for new recorded files.
Once a live stream from the RSS 2000 is discovered, it is connected to an entry point (publishing point) on a standard Windows Media Server 9.
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Video Media Center - VMC 1000 User Guide
The VMC 1000 only requires a single stream to be pulled from the RSS 2000 to enable hundreds of streams. The VMC 1000 publishes live event links on its Viewer Portal and redirects end users to the live streams from a streaming server.
Once a video archive recorded by an RSS 2000 device is discovered by the VMC 1000, it is transferred from the RSS 2000 device to a central repository managed by the VMC 1000. The managed content can then be assigned access control parameters and published to the VMC 1000 to be accessed by the Viewer Portal, (which contains an embedded Window Media player) or by the Windows Media Player, depending upon which option the Site Administrator selects during setup. The following figure shows how the VMC 1000 works as part of the Polycom video conferencing solution:
Key VMC 1000 Features
The following are important features of the VMC 1000.
RSS 2000 Registration and Monitoring
The VMC 1000 registers an unlimited number of RSS 2000 devices. Once registered, the VMC 1000 monitors the state of the RSS 2000 devices. A link to the RSS 2000 native UI enables users (Site Administrators) to access the RSS 2000 device directly from the VMC 1000 interface.
Content Creation and Publishing
The VMC 1000’s user interface for content creation and publication:
Provides you with a simple workflow for creating and publishing content
Allows you to specify rich descriptive information about content,
Allows you to control content access by supporting the following access
to the VMC 1000 Viewer Portal.
availability, expiration dates, and presentation options.
control modes:
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About the VMC 1000
Group and user access - Leverages AD/LDAP group/user permission
to control access to content.
PIN code access - Leverages the Polycom RSS 2000 pin code
mechanism for providing access control to live and VOD content.
Open access - Provides unrestricted access to content.
Content Editing
The VMC 1000 allows you to perform simple editing of VOD content using the Media Editor. The following editing capabilities are supported:
Trimming
Inserting chapters for quick navigation
Inserting slides
Inserting captions
Content Backup
The VMC 1000 allows you to backup video content and system configuration data.
Security and Access Control
The VMC 1000 supports the following types of user authentication:
LDAP Authentication
Integration with LDAP enables the VMC 1000 to authenticate a user's login against the company directory. A user, once authenticated, is associated with a VMC 1000 group and role that defines authorized user permissions and access rights.
Local Database Authentication
If a company does not have an external directory service, or does not want to leverage their existing directory service, an optional database authentication mechanism is available to leverage the VMC 1000 database.
VMC 1000 System Monitoring
The VMC 1000 System Monitoring:
Monitors the VMC 1000’s run-time system parameters including the
Provides access to system alerts and logs.
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number of active sessions, utilized memory, and the average request response time.
Video Media Center - VMC 1000 User Guide
Reports critical system-level and application-level events, such as low storage, and streaming connections errors because of license limitations on the number of supported streams, etc.
Reporting
The VMC 1000 includes five Aggregate Program Reports that allow the Site Administrator to find out how the VMC 1000 is performing. The VMC 1000 includes the following Aggregate Program Reports:
Program Summary Report
Media Viewing Report
Viewer Activity Report
Program Popularity Report
Domain Summary Report
The VMC 1000 also includes four Program Reports that allow the Site Administrator and Content Owner to get information about a particular program or user. VMC 1000 includes following Program Reports:
Key Concepts
Realm
Question Submission
Viewer Attendance
Media Viewing Records
Detailed Program Viewing Report
This section explains key concepts that can help you understand how the VMC 1000 works.
A realm is a complete database of roles, users, and groups used to identify valid users of the VMC 1000.
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Roles
About the VMC 1000
Each user is assigned one or more roles, which provide a package of permissions allowing users of the role to perform tasks within the VMC 1000 user interface. The VMC 1000 has three roles:
Site Administrator
Content Owner
Viewer
Site Administrator
Site Administrator is the user who has complete access to all aspects of the VMC 1000. The Site Administrator manages all aspects of the VMC 1000 domain and manages all users, including Content Owners and Viewers. Site Administrators also manage the domain messaging and the domain configuration, which enables and disables a variety of features.
Category
Channels
Content Owner
The Content Owner user is another administrator role. Content Owners have fewer permissions than Site Administrators. Content Owners manage Viewers, Programming, the Resource Bin, and Reports. Content Owners have the authority to add, edit, and delete Viewers; upload streaming and downloadable resource files; add, edit, and delete channels and programs. Content Owners manage only those channels and programs that they create.
Viewer
The Viewer is a user who has been granted access to the VMC 1000 Viewer Portal.
A category is the top level of content hierarchy. A category is a container for channels and programs within a domain. They provide an easy way for you to organize content and for your audience to find it. A Site Administrator can edit, add, and delete categories.
A channel is the middle level of content hierarchy. A channel is a container for programs generally of the same subject matter. Channels are commonly used to package a series of programs, or to provide your audience the option access to a set of programs over time. Site Administrators and Content Owners can edit, add, and delete channels.
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Programs
A program is the bottom level of the content hierarchy. A program is a metadata “wrapper” that controls access to resources published using VMC
1000. Programs aggregate related streaming files and downloadable files from
the Resource Bin for online presentation. There can be several Resource Bin items associated with a single program. For example, a program can contain the same video in multiple bit rates, or non-related video files with different bit rates. Programs are owned by the owner of the channel in which the program resides.
Groups
Groups allow Site Administrators to create groups of users and assign roles to them. These groups are also available to Site Administrators to assign to programs to limit access of the program to specified groups.
In a domain that uses an LDAP realm, groups are read from the datastore, and cannot be modified, nor can additional groups be manually added through the system.
Resource Bin
The Resource Bin is a virtual file system for all streaming and downloadable files uploaded into the VMC 1000. In order to create a program with streaming files, or streaming and downloadable files, you must first populate your Resource Bin. In the Resource Bin, you can:
Upload new resources.
View or edit information associated with existing resources.
Organize Resource Bin items within Resource Bin folders.
View shared resource files.
When you create a program, you are prompted to choose resource files from the Resource Bin. The Site Administrator and the Content Owner can both manage the Resource Bin. The Site Administrator can view all resources. Content Owners can only view shared or public resources, and only the private resources they own or manage (streaming, downloadable, thumbnail, etc).
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2
Getting Started with the VMC 1000
Overview
This chapter explains how to log into and navigate within the VMC 1000. It contains the following sections:
Logging into VMC 1000
Navigating the VMC 1000 User Interface
Logging into VMC 1000
The VMC 1000 login page is the entry point for all users. Each Site Administrator, Content Owner, and Viewer has an individually assigned username and password that gives them access to the VMC 1000. When the VMC 1000 uses an enterprise LDAP system for user authentication, the users log in using their regular LDAP credentials.
In addition to the VMC 1000 secure logon system and secure page encryption, the VMC 1000 has implemented a Domain Level Security System (DLSS).
The VMC 1000 domain is a logical partition of content, users, and media. A domain has its own:
Categories and Channels
Users - Site Administrators, Content Owners, and Viewers
Programming
Resource Management
Report Generation
Site Administrators have the authority to manage everything within the VMC 1000 domain.
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If you do not have a user name and password, please contact your Site Administrator. If you have forgotten your password, and you have the option “Forgotten Password?” link enabled, you can click this link, enter your email address, and a temporary password is e-mailed to you. If this link is not available and your user account is being drawn from an enterprise user database, such as LDAP, and you must follow the instructions provided by your IT department to recover your password.
Logging in as a Site Administrator or Content Owner
Site Administrators and Content Owners can bypass the single Login page for all users and directly log into the Video Media Center Administrative UI by using a URL that has the following convention:
http://server/vmc/broadcast/home/home.jhtml
where:
server is the name of the web server where VMC 1000 is installed.
vmc is the name of the VMC 1000 domain in which your user account resides.
Logging in as a Viewer
Viewer users only have access to the Viewer Portal. The URL for the Viewer Portal Login page uses the following convention:
http://server/vmc/default.jhtml
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Navigating the VMC 1000 User Interface
The VMC 1000 UI uses a dynamically generated menu which provides all the navigation links necessary to use the application.
You activate the menu by clicking the menu option in the left navigation menu. For those menu options that have sub-options, the sub options open up. Simply click the sub option and the next page loads.
The VMC 1000 UI menu is generated according to the logged in user's role. This means not all menu options are available to all users. For more information on user roles, please see Chapter 2, “Getting Started with the VMC 1000.”
Getting Started with the VMC 1000
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Managing Access to Video Media Center
Overview
This chapter explains how to manage user access to content on the VMC 1000.
3
About Users
Adding New Users
This chapter contains the following section:
About Users
Users refers to all users who have access to VMC 1000, either as a Site Administrator, a Content Owner, or a Viewer. Each user is assigned one or more roles, which defines a set of permissions allowing access to certain areas of the application. For more information users and roles, please refer to
Chapter 1, “About the VMC 1000.”
Only a domain using the VMC 1000 realm allows a Site Administrator to manage individual users. If the domain uses an LDAP realm, user characteristics are read from the datastore and cannot be edited.
The following instructions are for VMC 1000 realms only.
To add a new user:
1 From the menu, click Users.
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