Polycom SoundStation 1725-30960-001 User Manual

Polycom® SoundStation® IP 5000 Phone

Quick User Guide

BASIC PHONE FEATURES CUSTOMIZING YOUR PHONE

Applies to phones running SIP 3.2.3 or later. For detailed information, see the

User Guide for the Polycom SoundStation IP 5000 Phone available at:

www.polycom.com/support/ soundstation_ip5000/

POLYCOM

, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

BASIC PHONE FEATURES

Placing Calls

Press , enter the phone number , and then press the Send soft key.

Answering Calls

Press the Answer soft key. To ignore an incoming call, press

the Reject soft key.

Ending Calls

During a call, press or the End Call soft key.

Redialing Numbers

To call the last number you dialed, press .

Muting the Microphone

During a call, press . The console LEDs will glow red.

You can hear all other parties while Mute is enabled. The other parties cannot hear you.

To turn off Mute, press again.

Holding and Resuming Calls

During a call, press the Hold soft key. The console LEDs will blink red.

To resume the call, press the

Resume soft key.

Transferring Calls

To transfer a call:

1. During a call, press the Trnsfer soft key. The active call is placed on hold.

2. Enter the number of the party to which you want to transfer the call, and then press the Send soft key.

To cancel the transfer before the call connects, press the Cancel soft key. The original call resumes.

3. When you hear the ring-back sound, or after you speak with the second party, press the Trnsfer soft key.

You can automatically transfer the call without speaking to the second party. After you complete step 1, press the Blind soft key. Then, complete step 2.

Forwarding Calls

To enable call forwarding:

1. From the idle screen, press the Forward soft key.

2. Select the forwarding type you want to enable:

• Always—To forward all

incoming calls.

• No Answer—To forward all

unanswered incoming calls.

• Busy—To forward calls that

arrive when you are already in a call.

3. Enter a number to forward calls to. For No Answer, enter the number of rings before forwarding.

4. Press the Enable soft key.

To disable call forwarding:

1. From the idle screen, press the Forward soft key.

2. Select the forwarding type you want to disable.

3. Press the Disable soft key.

Using Do Not Disturb

To prevent your phone from ringing, enable Do Not Disturb.

Press

Features > Do Not Disturb.

, and then select

Polycom SoundStation IP 5000 Quick User Guide. 1725-30960-001 Rev. A / March, 2010 Edition

Hosting Conference Calls

Y ou ca n create a conference with up to two other parties.

To host a conference:

1. Call the first party.

2. After the first party answers, press the Confrnc soft key. The active call is placed on hold.

3. Enter the number of the second party, and then press the Send soft key.

4. When the second party answers, press the Confrnc soft key. All parties are now joined in the conference. You can do the following:

• To put the conference on

hold, press the Hold soft key. To resume the conference, press the Resume soft key.

• To end the conference,

press the End Call soft key. (The other parties will remain connected.)

• To end the conference and

split the conference into two separate calls on hold, press the Split soft key.

If you have an active call and a call on hold, you can create a conference between all three parties by pressing the Join soft key.

Using Call Lists

From the idle display:

• Press

to access the

Placed Calls list.

• Press to access the Received Calls list.

• Press to access the Missed Calls list.

Select a call from the list. Then, you can do the following:

• To place a call, press the Dial soft key.

• To change the phone number before dialing, press the Edit soft key.

• To remove the call from the list, press the Clear soft key.

• To store the contact in your Contact Directory, press the Save soft key.

• To view information about the call, press the Info soft key.

CUSTOMIZING YOUR PHONE

Updating Contact Directory

To add a contact:

1. Press , and then select

Features > Contact Directory.

2. Press the Add soft key.

3. Enter the contact information (use and to scroll

between fields): For example, enter the first and

last name of the contact, the contact’s phone number and the ring type or change the speed dial index number.

4. Press the Save soft key.

You can add contacts to your Contact Directory from call lists. See Using Call Lists.

To edit a contact:

1. Press , and then select

Features > Contact Directory.

2. Scroll to the contact whose information you want to update, and then press the Edit soft key.

3. Update the contact information.

4. Press the Save soft key.

To search for a contact:

1. Press , and then select

Features > Contact Directory.

2. Press the Search soft key. Then, enter the first few characters of the contact’s first or last name, and then press the Search soft key again.

Adjusting Speaker and Ringer Volume

To change the speaker volume:

• During a call, press (either the volume down or volume up side).

To change the ringer volume:

• When the phone is in the idle state, press (either

the volume down or volume up side).

You can also prevent your phone from ringing (enable Do Not Disturb—see Using Do Not Disturb).

Polycom SoundStation IP 5000 Quick User Guide. 1725-30960-001 Rev. A March, 2010 Edition