Polycom SOUNDPOINT IP 600 SIP 1.6.X, SoundPoint IP 600 User Manual

User Guide SoundPoint
®
IP 600 SIP 1.6.x
SoundPoint
®
IP 600 SIP
Voice Mail
Do Not Distur
b
Hold
De
l
Se
l
Forwar
d
Conference
Transfer
Call Lists
Speed Dial
Time & Date
Redial
1 3
DEF
5
JK
L
4
GH
I
6
MNO
8
TU
V
7
PQRS
9
WXYZ
0
OPER
*
#
2
AB
C
U S E R G U I D E
October 27, 2005
Contents
Introduction ............................................... 1
Parts Lis
t ................................................... 1
Installing SoundPoint® IP 600 SIP .................. 2
Connecting Network and Power Source .............................2
Connecting the Handset and Optional Headset ................... 3
Attaching the Base ...........................................................3
Features .................................................... 4
Key Descriptions ......................................... 5
Using SoundPoint® IP 600 SIP ....................... 6
Placing a Call .................................................................6
Answering a Call .............................................................7
Call Hold and Resume ......................................................7
Multiple Calls on Hold ......................................................7
Microphone Mute ............................................................7
General Key Use ............................................................. 8
Local Conferencing .......................................................... 8
Splitting a Conference ......................................................8
Transferring a Call ...........................................................8
Call Timer .......................................................................9
Ending a Call ..................................................................9
Redial ............................................................................9
Call Forwarding ..............................................................9
Volume Adjustment ...........................................................9
Do Not Disturb ..............................................................10
Time and Date ...............................................................10
Headset Memory Mode .................................................. 10
Display Contrast ............................................................ 10
Ring Type .....................................................................11
Call Lists ....................................................................... 11
Contact Directory .......................................................... 11
Speed Dial ....................................................................12
Multiple Lines ................................................................ 13
Multiple Keys per Line .................................................... 13
Multiple Call Appearances .............................................14
Shared Lines .................................................................15
Voice Mail ...................................................................15
Distinctive Ringing / Call Treatment .................................16
Multilingual Support (Localization) ................................... 16
Phone Reboot ................................................................17
Optional Features ..................................... 17
Text Messaging ............................................................. 17
Presence / Status / Buddy Lists ........................................18
Troubleshooting ........................................ 20
Safety and Compliance ............................... 21
Part 15 Rules .................................................................21
Class B Digital Device or Peripheral ................................. 21
Modifications ................................................................22
Installation Instructions ....................................................22
Plug Acts as Disconnect Device .......................................22
Industry Canada (IC) ......................................................22
CE & VCCI Mark ........................................................... 22
Polycom Limited Warranty
and Limitation Liability .............................. 22
Exclusions ................................................ 23
Warranty Exclusive .................................... 23
Service Agreements ................................... 23
Limitations of Liability ............................... 24
Disclaimer ................................................ 24
Governing Law ......................................... 24
Copyright Notice ....................................... 24
1
Thank you for choosing SoundPoint® IP 600 SIP, a full-duplex, hands-free phone running the industry standard Ses­sion Initiation Protocol (SIP). This unit provides business telephony features and functions such as Multiple Call Appear
-
ances, Call Hold, Transfer, and Confer
­ence over an IP network. In this User Guide, you will find everything you need to quickly use your new phone.
Be sure to verify with your system ad
­ministrator that your network is prepared for configuring your SoundPoint
®
IP 600
SIP phone or consult the Administrator
Guide SoundPoint
®
/SoundStation® IP SIP
for more information. As well, be sure to read the Parts List, and the Safety Notices section in this guide before you set up the SoundPoint® IP 600 SIP phone.
Introduction
Parts List
The following items are included in your SoundPoint® IP 600 SIP package. Check this list before installation to ensure that
you have received each item. If you are missing any items, please contact your system administrator.
Polycom SoundPoint® IP 600 SIP
Handset & Handset Cord
Network Cable
Power Adapter
(specification varies according to country)
Phone Base
Quick Start Guide
Hold
De
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1 3
DEF
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JKL4GHI6MNO
8
TUV7PQRS9WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Distur
b
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfe
r
Redial
2
Installing SoundPoint® IP 600 SIP
This section provides basic installation instructions and information for obtaining the best performance with the Sound­Point® IP 600 SIP phone. If you require additional information or assistance with your new phone, please contact your sys
-
tem administrator.
The SoundPoint® IP 600 SIP User Guide includes regulatory compliance informa
­tion that your system administrator should review and can also be found at www. polycom.com.
Connecting Network and Power Source
AC Power Option
Connect the supplied Network cable be
­tween the LAN jack on the phone and the LAN port on the wall or hub/switch device port. Connect the DC plug on the AC wall adapter to the DC jack marked on the phone.
In-Line Power Option
If the phone is connected to a compatible
Ethernet switch that can provide in-line power, the phone will use that power op
­tion. Simply plug the supplied Network cable between the LAN jack on the phone and an available Power and Data port on the In-Line Power switch.
Cisco™ Catalyst™ In-Line Power Switch
IEEE 802.3af compliant In-Line Power switch
(Optional)
3
Connecting the Handset and Optional Headset
Attaching the Base
(Optional)
1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone.
2. Connect the headset (optional accessory) to the headset jack on the back of the phone.
1. Place all cords in the recessed area above the modular jacks as shown.
2. Align the two protrusions on the bracket with their corresponding holes in the phone and snap them to­gether to lock the base to the phone.
For information on headsets, please visit www.polycom.com and choose the Support link.
4
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Features
Line/Speed Dial Keys
Use these keys to activate up to six lines or speed dials that can be assigned to your phone.
Speakerphone
Microphone Mute
Headset
Feature Keys
Access important features using these keys.
Dial Pad
These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications.
Display Control
Keys
Use the arrow keys
to scroll through the displayed information.
Hold
Hookswitch
Speaker
For ringer and hands-free audio output.
Indicator
This will alert you to incoming calls, new messages, and other events.
Graphic Display
Shows information about calls, messages, soft keys, time, date, and other relevant data.
Hands-free Microphone
This works best when the phone is placed on a hard, fl at surface.
Soft Keys
The screen will display labels for these keys, to identify their context­sensitive functions.
Line Indicators Individual multi-color LEDs display a dynamic call state.
Volume Adjustment Keys
Use these to adjust the volume of the handset, headset, speaker, and ringer.
5
Feature Key Description
Allows for hands-free communication during calls.
Se
l
Se
l
Mutes audio transmission locally during calls.
De
l
Se
l
Sel
Allows users to place and receive calls through an optionally con­nected headset.
Se
l
Line or Speed Dial keys with LED indicators.
De
l
Se
l
De
l
Se
l
Directories
Access to local directories and call lists.
De
l
Se
l
De
l
Se
l
Directories
Services
Access to special services.
De
l
Se
l
1 3
2
De
l
Sel
Menu
Messages
ABC
21
DEF
3
Directories
Services
Call Lists
Conference
Allows setup of a 3-way local conference.
De
l
Se
l
1 3
DEF
5
4
6
2
ABC
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLG HI
6
Directories
Services
Call Lists
Conference
Transfe
r
Transfer of current call to third party.
De
l
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
2
ABC
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLG HI
6
TUV
WXYZ
PQRS
Directories
Services
Call Lists
Conference
Transfe
r
Redial
Dials last connected party from the phone.
Hold
De
l
Se
l
Hold
De
l
Se
l
Menu
b
Places current active call in Hold state.
De
l
Se
l
De
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Se
l
Menu
Messages
Do Not Distur
b
Cancels ringing and directs incoming calls to your Voice Mail (if supported).
De
l
Se
l
De
l
Sel
Menu
Messages
Place/receive text and voice messages.
De
l
Se
l
De
l
Se
l
Menu
Access local and server features.
Select and Delete controls for options and text within local menus.
Scrolling of lists and control of text/number entry on display.
De
l
Se
l
De
l
Se
l
Soft keys to select from various context-sensitive options.
Hold
De
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Se
l
DEF
5
JKL6MNO
8
TUV9WXYZ
0
OPER
#
2
ABC
Hold
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
0
Volume keys to adjusts audio and ringer volume.
Dial Pad
General dialing and alphanumeric entry (incl. special characters).
Key Descriptions
Se
l
De
l
Se
l
Se
l
6
Placing a Call
Using the Handset:
1. To obtain dial tone, pick up the handset.
2. Dial the desired number. OR Dial by SIP URL/IP address
:
After obtaining dial tone, press
Name
Enter URL or IP (press * for “.” and # or “@”)
Press
Send to complete the call.
See also Headset Memory Mode.
During a call, users can alternate
between handset, headset, or
hands-free modes by pressing the
Del
Sel
Del
Sel
or
Sel
Sel
keys, or picking up
the handset.
†Examples: 10.3.0.42
joe@205.173.1.24
sip: jane@polycom.com
To obtain the IP address of your phone, press
De
l
Se
l
Menu
followed by Status, Platform and
Phone. The IP address is listed together with
other phone information.
Using SoundPoint® IP 600 SIP
Using Hands-Free Speakerphone Mode:
1. With the handset on-hook, press any as
-
signed line key,
Sel
Sel
, or NewCall to obtain
dial tone.
2. Dial the desired number.
OR
Dial by SIP URL or IP address
as above.
Using the Headset:
1. With the optional headset connected, press any assigned line key,
Del
Sel
Del
Sel
, or NewCall to
obtain dial tone.
2. Dial the desired number.
OR
Dial by SIP URL or IP address
as above.
Users also have the option to dial directly from the dial pad without first getting dial tone. Sim
-
ply enter the number then lift the handset, press the Dial soft key, or press the
Del
Sel
Del
Sel
or
Sel
Sel
keys.
In all cases, the active call will appear on the display showing call duration and destination.
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