Polycom SoundPoint IP 430 SIP 2.0 User Manual

User Guide
SoundPoint

®

IP 430 SIP 2.0

SoundPoint

®

IP 430 SIP

Menu

Voice Mail

Do Not Disturb

Sel

1 3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

U S E R G U I D E

August, 2006

Contents

Introduction ......................................................1

Parts List .......................................................... 1

Installing SoundPoint® IP 430 SIP ......................... 2

Connecting Network and Power Source ...................................... 2

Connecting the Handset and Optional Headset ............................ 3

Attaching the Base ................................................................... 3

Features ........................................................... 5

Key Descriptions ................................................ 6

Using SoundPoint® IP 430 SIP .............................. 7

Placing a Call .......................................................................... 7

Answering a Call ..................................................................... 8

Call Hold and Resume .............................................................. 8

Multiple Calls on Hold .............................................................. 8

Microphone Mute ..................................................................... 8

General Key Use ...................................................................... 9

Local Conferencing ................................................................... 9

Splitting a Conference .............................................................. 9

Transferring a Call .................................................................. 10

Call Timer .............................................................................. 10

Ending a Call ........................................................................ 10

Redial ................................................................................... 10

Call Forwarding ..................................................................... 11

Volume Adjustment ................................................................. 11

Do Not Disturb ....................................................................... 11

Time and Date ....................................................................... 12

Headset Memory Mode ..........................................................12

Display Contrast ..................................................................... 12

Ring Type ..............................................................................13

Call Lists ................................................................................ 13

Contact Directory ................................................................... 13

Speed Dial ............................................................................ 14

Multiple Lines .........................................................................15

Multiple Keys per Line ............................................................. 15

Multiple Call Appearances ......................................................16

Shared Lines .......................................................................... 17

Voice Mail ............................................................................ 17

Distinctive Ringing / Call Treatment .......................................... 18

Multilingual Support (Localization) ............................................ 18

Phone Reboot ........................................................................ 19

Optional Features ............................................19

Text Messaging ...................................................................... 19

Presence / Status / Buddy Lists ................................................ 20

Troubleshooting ............................................... 22

Safety and Compliance ...................................... 23

Part 15 Rules ......................................................................... 23

Class B Digital Device or Peripheral .......................................... 23

Modifications ......................................................................... 24

Installation Instructions ............................................................ 24

Plug Acts as Disconnect Device ................................................ 24

Industry Canada (IC) .............................................................. 24

CE & VCCI Mark .................................................................... 24

Polycom Limited Warranty

and Limitation Liability ..................................... 24

Exclusions ....................................................... 25

Warranty Exclusive ........................................... 25

Service Agreements .......................................... 25

Limitations of Liability ...................................... 26

Disclaimer ....................................................... 26

Governing Law ................................................ 26

Copyright Notice .............................................. 26

1

Thank you for choosing SoundPoint®
IP 430 SIP, a full-duplex, hands-free
phone. This unit provides business
telephony features and functions such as
Multiple Call Appearances, Call Hold,
Transfer, and Conference over an IP
network. In this User Guide, you will find
everything you need to quickly use your
new phone.

Be sure to verify with your system admin­istrator that your network is prepared for
configuring your SoundPoint

®

IP 430 SIP
phone. As well, be sure to read the Parts
List, and the Safety Notices section in this
guide before you set up the SoundPoint®
IP 430 SIP phone.

Introduction

Parts List

The following items are included in your
SoundPoint® IP 430 SIP package. Check
this list before installation to ensure that

you have received each item. If you are
missing any items, please contact your
system administrator.

Polycom SoundPoint® IP 430 SIP

Handset & Handset Cord

Network Cable

Power Adapter

(Not shown: Country-specific
AC cord provided)

Phone Base

Quick Start Guide

2

Installing SoundPoint® IP 430 SIP

This section provides basic installation
instructions and information for obtaining
the best performance with the Sound­Point® IP 430 SIP phone. If you require
additional information or assistance with
your new phone, please contact your sys­tem administrator.

The SoundPoint® IP 430 SIP User Guide
includes regulatory compliance informa­tion that your system administrator should
review. It can also be found at www.
polycom.com.

Connecting Network and Power Source

AC Power Option

Connect the supplied Network cable be-

tween the LAN jack on the phone and the
LAN port on the wall or hub/switch device
port. Connect the DC plug on the power
adapter to the DC 24V jack marked on the
phone. Connect the country-specifi c AC
cord to the power adapter.

In-Line Power Option

If the phone is connected to a compatible

Ethernet switch that can provide in-line
power, the phone will use that power op­tion. Simply plug the supplied Network
cable between the LAN jack on the phone
and an available Power and Data port on
the In-Line Power switch.

IEEE 802.3af compliant Power
over Ethernet Hub/Switch
(Terminal or Midspan)

Network Port

Power Adapter
(24V DC)

Optional PC
Connection

Optional PC
Connection

3

Connecting the Handset and Optional Headset

Attaching the Base

(Optional)

1. Connect the short, straight end
of the phone cord to the handset
and the corresponding longer
straight end of the cord to the
handset jack on the back of the
phone.

2. Connect the headset (optional
accessory) to the headset jack
on the back of the phone.

1. Place all cords in the recessed area
above the modular jacks as shown.

2. Align the two protrusions on the
bracket with their corresponding
holes in the phone and snap them to­gether to lock the base to the phone.

For information on headsets,
please visit www.polycom.com
and choose the Support link.

The base unit can be attached to the SoundPoint® IP 430 in one of two ways:

Deskmount Method

4

4. With mounting tab of the base
unit facing up, fasten the base unit
to wall using wall anchors (not
included). Snap the SoundPoint®
IP 430 into place.

Wallmount Method

2. On the back of the phone, remove
the key located behind the hook­switch. (See below.)

3. Reposition it so that the end tab
(at 45º angle) is facing up. (See
below.) This will ensure that the
handset remains in place within the
cradle in this position.

1. Place all cords in the recessed area
above the modular jacks as shown in
previous example.

5

Features

Line/Speed
Dial Keys

Speakerphone

Microphone Mute

Headset

Feature Keys

Access important features
using these keys.

Dial Pad

These 12 keys
provide the 10 digits,
alphabetic, and special
characters available in context
sensitive applications.

Display Control

Keys

Use the arrow keys

to scroll through the
displayed information.

Hold

Hookswitch

Speaker

For ringer and
hands-free audio
output.

Indicator

This will alert you to
new messages, and
other events.

Graphic Display

Shows information
about calls, messages,
soft keys, time, date,
and other relevant
data.

Hands-free Microphone

This works best when the phone is placed on a hard, fl at surface.

Soft Keys

The screen will display
labels for these keys,
to identify their context­sensitive functions.

Line Indicators Individual multi-color

LEDs display a dynamic call state.

Volume Adjustment Keys

Use these to adjust the volume of the handset,
headset, speaker, and ringer.

6

Feature Key Description

Allows for hands-free communication during calls.

Sel

Sel

Mutes audio transmission locally during calls.

Del

Sel

Sel

Allows you to place and receive calls through an optionally con­nected headset.

Line or Speed Dial keys with LED indicators.

Dials last connected party from the phone.

Hold

Del

Sel

Hold

Del

Sel

Menu

Places current active call in Hold state.

Access Message Center and Instant Messages.

Access local and server features.

Select control for options and text within local menus.

Scrolling of lists and control of text/number entry on display.

Soft keys to select from various context-sensitive options.

Hold

Del

Sel

DEF

5

JKL6MNO

8

TUV9WXYZ

0

OPER

#

2

ABC

Hold

Del

Sel

Menu

Messages

Do Not Disturb

ABC

21

DEF

3

54

MNOJKLGHI

6

TUV87WXYZ

9

OPER

0

Volume keys to adjusts audio and ringer volume.

Dial Pad

General dialing and alphanumeric entry (incl. special characters).

Key Descriptions

7

Placing a Call

Using the Handset:

1. To obtain dial tone, pick up the handset.

2. Dial the desired number.

See also Headset Memory Mode.

During a call, you can alternate
between handset, headset, or
hands-free modes by pressing the

Del

Sel

Del

Sel

or

Sel

Sel

keys, or picking up

the handset.

To obtain the IP address of your phone, press

Del

Sel

Menu

followed by Status, Platform and Phone.

The IP address is listed together with other phone information.

Using SoundPoint® IP 430 SIP

Using Hands-Free Speakerphone Mode:

1. With the handset on-hook, press any as

-

signed line key,

Sel

Sel

, or NewCall to obtain

dial tone.

2. Dial the desired number.

Using the Headset:

1. With the optional headset connected, press
any assigned line key,

Del

Sel

Del

Sel

, or NewCall to

obtain dial tone.

2. Dial the desired number.

You also have the option to dial directly from the
dial pad without first getting dial tone. Simply
enter the number then lift the handset, press the
Dial soft key, or press the

Del

Sel

Del

Sel

or

Sel

Sel

keys.

In all cases, the active call will appear on the
display showing call duration and destination.