Polycom 301, SoundPoint 301 SIP 1.6, SoundPoint IP 301 User Manual
User Guide
SoundPoint
®
IP 300/301 SIP 1.5.x
USER GUIDE
SoundPoint
®
IP 300/301 SIP
March 24, 2005
Contents
Introduction ............................................... 1
Parts Lis
t ................................................... 1
Installing SoundPoint® IP 300/301 SIP .......... 2
Connecting Network and Power Source ................................2
Connecting the Handset and Optional Headset ....................3
Attaching the Base .................................................................3
Features .................................................... 4
Key Descriptions ......................................... 5
Using SoundPoint® IP 300/301 SIP ............... 6
Placing a Call ........................................................................6
Answering a Call ....................................................................7
Call Hold and Resume ...........................................................7
Multiple Calls on Hold ............................................................7
Microphone Mute ...................................................................7
General Key Use ...................................................................8
Local Conferencing ................................................................8
Splitting a Conference ...........................................................8
Transferring a Call .................................................................8
Call Time
r ...............................................................................9
Ending a Call .........................................................................9
Redial .....................................................................................9
Call Forwarding ......................................................................9
Volume Adjustment ................................................................9
Do Not Disturb .....................................................................10
Time and Date .....................................................................10
Headset Memory Mode .......................................................10
Display Contrast ..................................................................11
Ring Type ............................................................................. 11
Call Lists .............................................................................. 11
Contact List ..........................................................................12
Speed Dial ...........................................................................13
Multiple Lines .......................................................................13
Multiple Keys Per Line .........................................................13
Multiple Call Appearances ...................................................14
Shared Lines ........................................................................14
Voice Mail ............................................................................15
Distinctive Ringing / Call Treatment .....................................15
Phone Reboot ......................................................................16
Optional Features ..................................... 16
Text Messaging ....................................................................16
Presence / Status / Buddy Lists ...........................................17
Troubleshooting ........................................ 19
Safety and Compliance ............................... 21
Part 15 Rules .......................................................................21
Class B Digital Device or Peripheral ....................................21
Modifications ........................................................................21
Installation Instructions ........................................................21
Plug Acts as Disconnect Device ..........................................21
Industry Canada (IC) ...........................................................22
CE and VCCI Mark ..............................................................22
Polycom Limited Warranty
and Limitation Liability .............................. 22
Exclusions ................................................ 23
Warranty Exclusiv
e .................................... 23
Service Agreement
s ................................... 23
Limitations of Liability ............................... 23
Disclaimer ................................................ 24
Governing Law .........................................
24
Copyright Notice ....................................... 24
1
Thank you for choosing the SoundPoint
®
IP 300/301 SIP. This unit provides busi
ness telephony features and functions
such as Multiple Call Appearances, Call
Hold, Transfer, and Conference over
an IP network. In this User Guide you
will find everything you need to quickly
use your new phone. Be sure to verify
with your system administrator that your
network is prepared for configuring your
SoundPoint® IP 300/301 SIP phone or
consult the Administrator Guide Sound-
Point
®
/SoundStation® IP SIP for more
information. As well, be sure to read the
Parts List and the Safety Notices section
in this guide before you set up and use the
SoundPoint® IP 300/301 SIP phone.
Introduction
Parts List
The following items are included in your
SoundPoint® IP 300/301 SIP package.
Check this list before installation to ensure
that you have received each item. If you
are missing any items, please contact your
system administrator.
Polycom SoundPoint® IP 300/301 SIP
Handset & Handset Cord
Network / Power Cable
Power Adapter
(specification varies according
to country)
Phone Base
Quick Start Guide
1 3
54 6
87 9
0
*
ABC2DEF
MNOJK
LGHI
TU
V
WXYZ
OPER
PQRS
Hold
Menu
Redial
Do Not Disturb
2
Installing SoundPoint® IP 300/301 SIP
This section provides basic installation
instructions and information for obtaining
the best performance with the SoundPoint® IP 300/301 SIP phone. If you require additional information or assistance
with your new phone, please contact your
system administrator.
The SoundPoint® IP 300/301 SIP User
Guide includes regulatory compliance
information that your system administrator
should review and can also be found at:
www.polycom.co
m
Connecting Network and Power Source
AC Power Option
In-Line Power Option
Cisco™Catalyst™ In-Line
Power Switch
IEEE 802.3af compliant
In-Line Power switch
Connect the supplied Network
Cable between the LAN jack on
the phone and the LAN port on
the wall or hub/switch device port.
Connect the DC plug of the AC
wall adapter into the supplied LAN
cable as shown.
If the phone is connected to a compatible
Ethernet switch that can provide in-line
power, the phone will use that power option.
Simply plug the supplied Network cable
between the LAN jack on the phone and an
available Power and Data port on the In-Line
Power switch.
Cisco™ In-Line Power
Cable
(Part No. 2200-11014-002 Rev A)
OR
IEEE 802.3af In-Line
Power Cable
(Part No. 2200-11077-002 Rev A)
3
Connecting the Handset and Optional Headset
Attaching the Base
(Optional)
1. Connect the short straight end
of the phone cord to the handset
and the corresponding longer
straight end of the cord to the
handset jack on the back of the
phone.
2. Connect the headset (optional
accessory) to the headset jack on
the back of the phone.
1. Place all cords in the recessed area
above the modular jacks as shown.
2. Align the two protrusions on the
bracket with their corresponding
holes in the phone and snap them together to lock the base to the phone.
For information on headsets,
please visit www.polycom.com
and choose the Support link.
4
1 3
54 6
87 9
0
*
ABC2DEF
MNOJK
LGHI
TU
V
WXYZ
OPER
PQRS
Hold
Menu
Redial
Do Not Disturb
1 3
54 6
87 9
0
*
ABC2DEF
MNOJK
LGHI
TU
V
WXYZ
OPER
PQRS
Hold
Menu
Redial
Do Not Disturb
Line/Speed Dial Keys
Use these keys to activate up to
two lines or one line and a speed
dial that can be assigned to your
phone.
Microphone Mute
Headset
Feature Keys
Access important features using
these keys.
Hold
Hookswitch
Speaker
For ringer and
hands-free audio
output.
Indicator
This will alert you to
incoming calls, new
messages, and other
events.
Character
Display
Shows information
about calls, messages,
soft keys, time, date,
and other relevant
data.
Display Control Keys
Use the arrow keys to scroll
through the displayed information.
Soft Keys
The screen will display
labels for these keys, to
identify their context-sensitive functions.
Volume Keys
Use these to adjust the volume of the
handset, headset, speaker, and ringer.
Features
Dial Pad
These 12 keys provide the 10
digits, alphabetic and special
characters available in context
sensitive applications.
5
Feature Key Description
Se
l
Se
l
Mutes audio transmission locally during calls.
De
l
Se
l
Se
l
Allows users to place and receive calls through an optionally connected headset.
Line or Speed Dial keys.
Scrolls through menu options.
Scrolls through menu options.
De
l
Se
l
De
l
Se
l
Menu
Access local and server features.
Menu
Do Not Disturb
Cancels ringing and directs incoming calls to your Voice Mail (if
supported).
De
l
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
2
ABC
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLG HI
6
TUV
WXYZ
PQRS
Directories
Services
Call Lists
Conference
Transfe
r
Redial
Dials last connected party from the phone.
Hold
De
l
Se
l
Hold
De
l
Se
l
Menu
b
Places current active call in Hold state.
Soft keys to select from various context-sensitive options.
Hold
De
l
Se
l
DEF
5
JKL6MNO
8
TUV9WXYZ
0
OPER
#
2
ABC
Hold
De
l
Se
l
Menu
Messages
Do Not Disturb
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
0
Volume keys to adjusts audio and ringer volume.
Dial Pad
General dialing and alphanumeric entry (including special characters).
Key Descriptions
6
Using SoundPoint® IP 300/301 SIP
Placing a Call
Using the Handset:
1. To obtain dial tone, pick up the handset.
2. Dial the desired number,
OR
Dial by SIP URL or IP† address:
• After obtaining dial tone press
Name
• Enter URL or IP (press * for “.” and #
for “@”)
• Press
Send to complete the call.
Using Listen Mode:
1. With the handset on-hook, press
De
l
Se
l
De
l
Se
l
Menu
, and choose Features, fol-
lowed by
Listen Mode.
2. Dial the desired number,
OR
Dial by SIP URL or IP
†
address as
above.
Using the Headset:
1. With the optional headset connected,
press a line key,
Del
Sel
Del
Sel
, or NewCall to
obtain dial tone.
2. Dial the desired number,
OR
Dial by SIP URL or IP
†
address as
above.
See also Headset Memory Mode.
During a call, users can alternate
between handset or headset modes
by pressing the
Del
Sel
Del
Sel
key, or picking
up the handset.
Users also have the option to dial directly from the dial pad without
first getting dial tone. Simply enter the number then lift the handset
or press the Dial soft key or press the
Del
Sel
Del
Sel
key.
In all cases, the active call will appear on the display showing call
duration and destination.
†
Examples:
10.3.0.42
joe@205.173.1.24
sip: jane@polycom.com
To obtain the IP address of your phone, press
De
l
Se
l
De
l
Se
l
Menu
followed by Status, Platform and
Phone. The IP address is listed together with
other network information.
Listen Mode can be used for
listening to a conference call but
not actively participating, or for
checking voice mail.
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