Polycom PS8440, PS8450 User Manual
Beta Draft—Confidential
Polycom® SpectraLink 8400
Series Wireless Handset
User Guide
UC Software 4.0.0 | March 2011 | 1725-36720-001 RevB
Information in this document is valid as of the current product beta release date and is
Patent Information
The accompanying product is protected by one or more US and foreign patents and/or pending patent applications
held by Polycom, Inc.
Copyright Notice
© 2011, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom "Triangles" logo and the names and marks
associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or
common law marks in the United States and various other countries. All other trademarks are property of their
respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any
purpose other than the recipient's personal use, without the express written permission of Polycom.
All rights reserved under the International and pan-American copyright Conventions.
No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any
means, or translated into another language or format, in whole or in part, without the express written permission of
Polycom, Inc.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Every effort has been made to ensure that the information in this document is accurate. Polycom, Inc. is not
responsible for printing or clerical errors. Information in this document is subject to change without notice and does
not represent a commitment on the part of Polycom, Inc.
Notice
Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and
specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part
without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment
manufactured in accordance herewith.
Polycom reserves the right to make changes in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Polycom to determine whether any such changes have
been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT INCLUDING
BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME PERFORMANCE,
SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE
A WARRANTY BY POLYCOM FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF POLYCOM
WHATSOEVER.
Contact Information
Please contact your Polycom Authorized Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588
http://www.polycom.com
Model Numbers and Product Compatibility
The information in this document pertains only to SpectraLink 8400 Wireless Telephones, Battery Packs, and
chargers. All 8400 Series products are compatible with each other. Use only 8400 Series products with other 8400
Series products as identified by the model number located on the label of the product. If you have any questions
about product compatibility, co ntact your syst em ad ministr a to r .
Product Model Number
SpectraLink 8440 Wireless Telephone 8440
SpectraLink 8450 Wireless Telephone 8450
USB Charger SA106B-05
Dual Charger DCA39
Quad Charger DCA40
Standard Capacity Battery Pack RS657
Extended Capacity Battery Pack RS658
subject to change without notice pending the final product release.
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Contents
Chapter 1: Understanding Your Handset ................................................... 1
Communication Type .................................................................................................... 1
Telephone Calls ....................................................................................................... 1
Paging and Push-to-Talk (PTT) Broadcasts ............................................................. 1
Instant Messaging Chats ......................................................................................... 1
Application Alerts .................................................................................................... 2
The Session Manager .................................................................................................... 2
Features of Your Handset ............................................................................................. 4
Front View ............................................................................................................... 4
Back View ................................................................................................................ 5
Left Side View .......................................................................................................... 5
Right Side View........................................................................................................ 6
LED Indicator ........................................................................................................... 6
Chapter 2: Before Using Your Handset ...................................................... 7
Charging the Battery Pack for the First Use .................................................................. 7
Powering Up and Powering Down Your Phone ............................................................ 7
Using the Headsets and Speakerphone ........................................................................ 7
Pairing and Using a Bluetooth Headset .................................................................. 8
Hearing Aid Compatibility ..................................................................................... 10
Handset Registration .................................................................................................. 10
Normal Initialization Process ...................................................................................... 11
Login Requirements .................................................................................................... 11
Restarting and Updating Your Handset ...................................................................... 12
Chapter 3: Getting Started ...................................................................... 13
The Home Screen ........................................................................................................ 13
Home Screen Icons ..................................................................................................... 14
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
Contacts / Call Lists ............................................................................................... 14
Messages .............................................................................................................. 14
Settings.................................................................................................................. 15
Applications ........................................................................................................... 15
Shortcut Menus........................................................................................................... 16
Status Bar Icons ........................................................................................................... 16
How to Navigate Screens, Menus, and Sessions ........................................................ 18
How to Enter Text, Numbers, and Special Characters ................................................ 19
Entering and Editing Data ..................................................................................... 20
Locking and Unlocking the Keypad ............................................................................. 21
Chapter 4: Using Telephony Applications ................................................ 23
How to Make Calls ...................................................................................................... 23
Making an Emergency Call.................................................................................... 23
Multiple Call Methods ........................................................................................... 23
How to Use the Dialer ................................................................................................. 24
Opening the Dialer from the Home Screen ........................................................... 25
Opening the Dialer from the Session Screen ......................................................... 26
How to Answer Calls ................................................................................................... 26
Notification ........................................................................................................... 26
Incoming Call Management .................................................................................. 27
Handling Active Calls ................................................................................................... 28
Session List Icons ................................................................................................... 29
How to Transfer a Call and Set up Conference Calls .................................................. 30
Managing Conference Calls ........................................................................................ 33
Forwarding Calls .......................................................................................................... 35
Enabling and Disabling Do Not Disturb (DND) ............................................................ 37
Enabling and Disabling DND on All Lines .............................................................. 38
Enabling and Disabling DND for Single Lines ........................................................ 38
How to Use Speed Dial Lists ........................................................................................ 39
Accessing Voicemail .................................................................................................... 40
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Chapter 5: Push-to-Talk (PTT) and Paging ................................................ 42
Push-to-Talk ................................................................................................................ 42
Receiving and Transmitting PTT Broadcasts ......................................................... 42
PTT Configuration ................................................................................................. 45
Setting PTT Alerts .................................................................................................. 47
Paging Contacts ........................................................................................................... 47
Paging Groups ....................................................................................................... 48
Sending and Receiving a Page .............................................................................. 48
Paging Configuration ............................................................................................ 50
Chapter 6: How to Use the Contact Directory .......................................... 53
Contact Directory Fields .............................................................................................. 53
Managing Your Contacts ............................................................................................. 54
Using Call Lists ............................................................................................................. 56
Searching and Saving with the Corporate Directory .................................................. 58
Searching the Corporate Directory ....................................................................... 58
Saving Corporate Directory Search Results ........................................................... 58
Chapter 7: Instant Messaging .................................................................. 60
Understanding IM Contact Names ............................................................................. 60
Understanding IM Status Icons ................................................................................... 61
Initiating an Instant Messaging Session ...................................................................... 62
Understanding the Chat Window ......................................................................... 63
Managing Instant Message Sessions .......................................................................... 63
Reading and Managing Stored Messages ................................................................... 65
Chapter 8: Using the Calendar ................................................................. 66
Chapter 9: Using the Barcode Reader (8450 only) ................................... 70
General Operating Instructions .................................................................................. 70
Using the One-to-one Application .............................................................................. 71
Using the Many-to-Many Application......................................................................... 72
Chapter 10: Applications ......................................................................... 73
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
How to Use the Handset While in a Web Application ................................................ 73
Custom Applications ................................................................................................... 73
Chapter 11: Customizing your Handset ................................................... 75
Customizing a Profile .................................................................................................. 76
Changing the Ring Settings for Telephone Calls ................................................... 76
Setting Unique Ring Tones for Contacts ............................................................... 77
Change the Alerting Characteristics...................................................................... 77
Changing the Ring Settings for OAI Applications .................................................. 77
Changing the Alerting Characteristics for PTT ...................................................... 78
Customizing the Handset Display and Other Preferences .......................................... 78
Adjusting the Backlight ......................................................................................... 80
Chapter 12: Charging Your Handset ........................................................ 81
Charging the Battery Pack ........................................................................................... 81
Charger Options .......................................................................................................... 81
Quad Charger ........................................................................................................ 82
USB Charger .......................................................................................................... 82
Dual Charger ......................................................................................................... 83
About Battery Packs .................................................................................................... 84
Appendix A: Troubleshooting .................................................................. 88
Appendix B: Cleaning and Drying the Handset ........................................ 89
Appendix C: User Settings Menu ............................................................. 91
Appendix D: Icon Table ........................................................................... 96
Appendix E: Safety Information .............................................................. 97
Industry Canada Notice ............................................................................................... 97
Chargers and Battery Packs ........................................................................................ 98
Wireless Telephones ................................................................................................... 99
Operational Warnings ........................................................................................... 99
Electromagnetic Interference and Compatibility ..................................................... 100
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Use While Driving ................................................................................................ 100
FCC Statement ..................................................................................................... 101
Specific Absorption Rate (SAR) Information for SpectraLink 8400 Series Wireless Telephones
................................................................................................................................... 101
Appendix F: End User License Agreement for Polycom Software ........... 103
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Chapter 1: Understanding Your Handset
This user guide to the Polycom SpectraLink 8400 Series Wireless Handset includes overview information
for beginners and for experienced users wanting to use their phones more proficiently.
In this chapter, you will learn about the four types of communication sessions your handset supports
and how their alerting methods differ. To maximize the capabilities of this device, you will also learn
about the Session Manager, and how you can organize the several types of concurrent sessions.
Additionally, this chapter orients you to the physical features of the handset.
Your handset will work within your facility only when it is in contact with the LAN. It will not work
beyond the coverage area of the wireless LAN. Contact your system administrator if you have questions
about your facility’s coverage area.
Communication Type
Your handset enables you to place and receive four call types—voice telephone calls including pages,
Push-to-Talk calls, custom application notifications, and instant messaging chats. Your system
administrator will customize these options for your facility.
Telephone Calls
Voice calls are the familiar calls that ring and which you answer in the time-honored way. You can
identify voice telephone calls in the Session Manager by the handset call icons.
Paging and Push-to-Talk (PTT) Broadcasts
A paging call is a special type of call sent to a specified group of recipients. You can send and receive
pages on your handset if your system administrator has programmed this feature. Pages use the PTT
icon.
When configured in your facility, PTT broadcasts deliver a voice message on a channel that is available to
recipients by subscription. You can identify PTT broadcasts in the Session Manager by the PTT icon.
Instant Messaging Chats
When configured for use in your facility, instant messaging (IM) enables you to chat with IM contacts
you have entered in your directory or with contacts who start a chat with you. Presence icons in the
Session Manager indicate availability and identify IM contacts.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
Application Alerts
Some facilities may use custom application alerts, such as a nurse call system in a hospital, while other
facilities might use a Web browser application, such as a Webcam. To see which custom applications are
available, view the Application icons in the Home Screen of the Session Manager.
Your system administrator will give you information about the custom applications available on your
handset.
The Session Manager
Use your handset to manage up to eight communication sessions - calls, broadcasts, chats, and alerts at any one time and in any combination. Each communication session displays as a color-coded cell on
the Session Manager screen. Cells display with a call icon indicating call status, line number, the name
and extension/channel of the party, and the call duration, as shown next:
Cell color indicates cell status.
• Dark blue Indicates a session is on hold
• Green Indicates a session is active while another cell is highlighted
• Light blue Indicates a session is highlighted
When a cell is highlighted, soft keys display that you can press to affect that call while other cells remain
unaffected. Use the ▲ and ▼ navigation keys to scroll to and highlight a cell.
In the example shown next, the Screen Manager on the left shows a blue call cell showing that the call is
active. Note the active call icon and the soft keys – you can put this call on hold, mute the audio, change
your speaker options, or access other features. The Screen Manager on the right shows a green call cell
that is active - note the active call icon - but the other call on hold is highlighted. Since the blue call is on
hold, the Resume soft key option displays. As the Mute and Speaker options do not pertain to a call on
hold, these soft keys do not display. The Features soft key remains pertinent and therefore visible for
both active and held calls.
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In another example, suppose you have a conference call with two other people, an incoming PTT
broadcast, an application on hold, and an instant messaging chat. You can display up to eight session
cells with four visible at once. Scroll with the navigation keys to view and highlight the other cells.
Whenever you are at the Home screen and there are active sessions, a banner displays to indicate that
the Back key will return the display to the Session Manager.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
Features of Your Handset
The front, back, and side views of your handset will orient you to the location of the keys, buttons, and
other physical features documented in this guide.
Front View
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Back View
Left Side View
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
Right Side View
LED Indicator
The LED indicator, located at the top right of the handset, indicates the following conditions:
• Steady even blink Indicates incoming telephony call to your handset
• Slow uneven blink Indicates voicemail/IM message
• Quick uneven blink Indicates inadequate Wi-Fi signal strength
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Chapter 2: Before Using Your Handset
When you first receive your handset, you need to fully charge the Battery Pack. You may also need to
familiarize yourself with turning the handset on and off, and learn about the various audio options
available to you. Additionally, your facility may have security standards that require you to enter your
unique credentials, such as a domain name, user name, and password, so that the handset will correctly
register with your system. This chapter covers all of these subjects.
Charging the Battery Pack for the First Use
Take a moment to learn how to charge your phone properly. It is critical to fully charge the Battery Pack
before the first use of the handset in order to maximize the Battery Pack's storage capacity and lifespan.
The Battery Pack is fully charged when the Battery Pack icon becomes solid green. See Chapter 12:
Charging Your Handset.
Powering Up and Powering Down Your Phone
Once the Battery Pack is fully charged, you use the red End key to power up and power down the phone.
Press and hold the End key for about two seconds to turn on and turn off the handset.
Do not remove the Battery Pack to power off the handset, as you will lose personal data. If
you need to replace the Battery Pack, log off or power off the handset and then remove
the Battery Pack.
Using the Headsets and Speakerphone
Whenever the Speaker soft key displays, you have access to different audio options. When you press the
Speaker soft key, the following list of options displays:
• Speaker The handset features a speaker in the back of the handset that turns the handset into a
speakerphone. You can direct audio through this speaker by pressing the Speaker option. Use the
volume keys on the left side of the handset to adjust the volume.
• Receiver The receiver speaker is the default speaker you hear when you hold the handset to
your ear. It is located at the top of the handset above the display. If another option is in use,
return to the receiver by selecting the Receiver option from the Speaker soft key menu.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
• Headset When you plug a headset into the headset jack on the right side of the handset, audio is
automatically routed through it. The headset jack is unavailable when the handset is docked in the
Dual Charger (DCA39). The headset jack accepts a four-conductor 2.5mm TRS plug.
• Bluetooth If the system administrator enables Bluetooth capability, the Bluetooth option will
display on the Settings menu. You must pair and then connect Bluetooth devices before you can
hear audio through the headset.
Pairing and Using a Bluetooth Headset
Bluetooth devices vary. The following instructions are intended as a guide, and may not
apply to your Bluetooth device.
To pair your Bluetooth headset with your handset:
1 Turn on the handset. Navigate to Settings > Basic Settings > Bluetooth. You must first turn
Bluetooth on, and then pair and connect the headset.
2 Select the Bluetooth On Off option and turn Bluetooth on. When Bluetooth is turned on, the
Bluetooth icon displays in the status bar.
3 Place the Bluetooth headset in discovery mode. To put the Bluetooth in discovery mode, remove
the headset and hold down the answer/end button. The indicator light will flash blue for several
seconds before glowing a solid blue color. See the manufacturer’s instructions for pairing if you
have any difficulty with this step. You can usually find instructions on the Web.
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Before Using Your Handset
4 Select Manage BT Headsets. A combined list of up to five connected, paired, and detected
headsets displays. Your list might already be populated or it might be empty. Icon color indicates
status:
• Red icon Indicates the listed headset is not paired
• White icon Indicates that the headset is paired
• White icon with a headset Indicates that the headset is paired and connected
5 Press the Add Device soft key to begin the acquire procedure. Give this list at least ten seconds to
populate to allow the handset enough time to detect new devices. All nearby devices in discovery
mode will be added. Once the device is paired, it will display on the list.
6 Now you are ready to connect the device. Press the Connect Device soft key. The Bluetooth
headset model will display on the list with the headset icon. The headset icon will also display in
the status bar.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
7 Use the Disconnect Device to turn off the headset. Use the Remove Device soft key to remove the
headset from the list.
Changing the audio option while using a Bluetooth headset
• If you press the Speaker soft key while using a Bluetooth headset, you get a shortcut menu
enabling you to redirect audio through another audio path instead of the Bluetooth headset.
• If you turn off the Bluetooth headset without ending the call, the audio will be routed to the next
active audio option.
Setting Bluetooth volume:
Use the volume adjustment buttons on the headset to increase or decrease call volume.
Hearing Aid Compatibility
Radio frequency can interfere with some hearing aids. Your handset has a hearing aid compatibility
mode that adjusts the frequency response for users who have hearing aids equipped with telecoil
inductive pickups. Acoustic pickup hearing aids will not respond to this adjustment.
To view the current status of the Hearing Aid Compatibility feature and to enable or disable this feature,
navigate to Settings > Basic Settings > Hearing Aid Compat…. Enable or disable as needed.
Handset Registration
Generally, your handset will be deployed with multiple other handsets. In this case, your system
administrator will configure the handset parameters beforehand so that when you turn your handset
on, the handset will register with the system and be ready to use.
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Before Using Your Handset
If your handset is not part of a large handset deployment, your handset might not be registered, in
which case it will not work. Contact your system administrator if your handset does not function
normally when you turn it on.
Normal Initialization Process
The handset cycles through several steps when you first power it up. Allow it to continue until you see
the Home screen and the registration icon in the status bar. You will see this sequence:
1 A facility logo displays for about 15 seconds.
2 The screen message displays: Starting application, press Cancel to interrupt. If you press the
Cancel soft key, the startup cycle is interrupted for administrative tasks. Do not press the Cancel
soft key unless directed by your system administrator.
3 The Home screen displays with the registration successful icon in the status bar ( ).
If registration fails, you will see an icon showing registration failed ( ). See Table 1: Status Bar
Icons for a summary of these icons. Power cycle the handset (turn the handset of and then back
on) if registration fails. Contact your system administrator if registration continues to fail after
several attempts.
Login Requirements
Two types of system environments are possible - assigned and shared - and which one your facility uses
determines how you log into the wireless telephone system. Contact your system administrator if you
are not sure which system environment is deployed.
• Assigned handsets If you have an assigned headset, your system administrator will give you
login credentials - the domain, a user name, and a password - that you will need to enter when
prompted to log in. With these login credentials, you can program your contacts and preferences
on your assigned handset.
• Once you have entered your credentials, turning the phone off and on again will not delete them,
and all calls made to/from the handset will be identified with your extension.
• Shared handsets With shared handsets, any handset can be used by anyone to perform basic
call functions. However, if you have login credentials you can program a handset with your own
preferences and contacts. This information is then associated with your login credentials and
stored as yours on the system server. You can log in with any handset and access all the settings
that you have previously programmed. When you log out or power down, the handset returns to
its generic state.
Users not having login credentials can use a generic handset for basic call functions, but most of the
features will not be available.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
To Log in:
1 There are three ways to log in.
o You can log in from the login screen.
o You can log in and log out by pressing the Features soft key from the Home screen to display a
shortcut menu that includes a User Login option. This option toggles between User Login and
User Logout, depending on your status.
o You can navigate to Settings > Basic Settings > Login Credentials to open the log in screen and
enter your credentials.
2 Enter your credentials as provided by your system administrator. When entering credentials
through the Settings menu, a domain name is required as the first entry. Use the Encoding soft
key to set the text entry mode (Abc/123… and ASCII/Latin…). For help, see How to Enter Text,
Numbers, and Special Characters. Enter the requested information.
3 Press the Login or Submit soft key.
Restarting and Updating Your Handset
Customer support services or your system administrator may advise you to restart your handset or
update configuration software.
To restart your handset:
• Navigate to Settings > Basic Settings > Restart Phone and follow support directions.
To update handset configuration:
• Navigate to Settings > Basic Settings > Update Configuration and follow support directions.
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Chapter 3: Getting Started
This chapter shows you how to use the Home screen, the status bar icons, the soft keys, the shortcut
menus, navigation, and text entry.
The Home Screen
The Home screen is the first display you will see. The top row of icons provides you with a visual
representation of the status of the handset. The status icon list is below. The date and time display is
below the status icons and the handset’s extension is centered on the next row. The current profile is
prominently displayed as a banner so that you know which ring settings are selected.
When you press the < or > key, the Home icons rotate to present different applications: Messages,
Settings, Applications, and Contacts/Call Lists. Only three icons are visible at once. This section explains
how each of these icons are used.
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Polycom SpectraLink 8400 Series Wireless Handset
Home Screen Icons
This section explains the four home screen icons.
Contacts / Call Lists
The Contacts/Call Lists icon is the default icon for the Home screen. It opens the Contacts Directory and
Call Lists. See Chapter 6: How to Use the Contact Directory and Using Call Lists for more information.
Messages
When a facility activates voicemail and instant messaging, the calls and messages are stored in the
Messages icon. See Accessing Voicemail and Chapter 7: Instant Messaging for more information.
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Getting Started
Settings
The Settings icon opens a menu of options you can use to customize your handset. See Appendix C: User
Settings Menu for a list of available options.
Applications
Some facilities use custom applications for specialized functions, such as barcode reader applications or
nurse call systems. For help with applications, see Chapter 10: Applications. Contact your system
administrator if you have questions about any application listed on this menu.
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Polycom SpectraLink 8400 Series Wireless Handset
Shortcut Menus
The soft keys at the bottom of the display allow you to select functions. The gray triangles in the upper
right corner of the soft keys indicate that there is a shortcut menu with additional options. Use the
shortcut menus to quickly find the options you want. Press a soft key to display a shortcut menu. Use
the ▲ and ▼ navigation keys to highlight an option, and choose the option by pressing OK.
Alternatively, you can press the number of the option on the keypad to instantly activate it. Grayed
options are not available.
Using the number option to open menu items is faster than highlighting the option and
pressing the OK key
Here is the Feature shortcut menu that displays the feature options:
Status Bar Icons
Icons displayed in the status bar indicate various handset conditions as defined in Table 1. Up to eight
icons can display in the Status bar and each icon has a fixed position.
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Table 1: Status Bar Icons.
Position Icon(s) Description
Getting Started
1
2
3
4
5
6
Battery life indicator is in the first, left-most icon position. Shown is
the fully charged icon.
The signal strength icon in the second position shows the signal
strength of an associated AP. If location services is activated in your
facility, the location icon is superimposed on the signal strength
icon.
Mute and Do Not Disturb icons share the same position. The mute
indicator has priority and displays whenever the microphone is
blocked from producing outgoing audio.
The Messages icon is displayed if either a voice or text message is
waiting. The Missed Calls icon displays when you have missed calls
but no voicemail has been left. Missed calls are listed in the
Contacts/Call Lists.
Bluetooth connect status icon indicates Bluetooth availability.
The User Profile icon displays when no call is active:
Normal, Silent,
Meeting, Custom
The Registration icon shows that the handset is connected and
7
8
operational. The green checkmark indicates successful connection.
The red x indicates failure to connect. The shadow indicates the
handset is registered to a shared line.
The barcode icon shows whether the barcode reader is connected
or disconnected (for the 8450 series only).
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Polycom SpectraLink 8400 Series Wireless Handset
How to Navigate Screens, Menus, and Sessions
This section describes more advanced features of your handset.
To return to the Home screen:
The Home screen is where the handset is idle and ready to receive or send calls. How you return to it
depends on where you are.
• Home Key Press the Home key to return to the Home screen
• Back Key If you’re at a top-level menu, press the Back key to return to the Home screen
• End Key While navigating, press the End key to return to the Home screen
To return to the Session Manager:
If you leave the Session Manager when session cells are present, a banner will display along the top of
the soft keys alerting you to active calls.
• Press the Back key to return to the Session Manager.
To scroll up and down through menu options or session cells:
• Press the and keys to move the highlighter through menu options and session cells.
To select an option:
• Press the OK button on the keypad interface to select the highlighted option.
To scroll left and right through text:
• Press the ◄ and ► keys to move the insertion point left and right.
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Getting Started
To cancel the current edit session:
• Press the Cancel soft key to cancel any edits and return to the previous screen.
To return to the previous menu:
• Press the Cancel soft key or Back key to return to the previous menu.
The End key executes all these actions.
• Hangs up a call
• Rejects an incoming call
• Exits a conference call
• Turns off the handset (when held down for 2 seconds)
How to Enter Text, Numbers, and Special Characters
When dialing calls or entering contact information, you will need to enter characters other than
numbers. The Mode soft key allows alphanumeric data entry and special characters (abc… 123…
@#&…). The Encoding soft key allows non-Arabic characters (Japanese or Russian), as well as
alphanumeric entry and special characters.
Mode soft key options: Encoding soft key options:
1 Abc 1 Abc
2 ABC 2 ABC
3 abc 3 abc
4 123 4 123
6 Latin
7 Katakana
8 Unicode
9 Cyrillic
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Polycom SpectraLink 8400 Series Wireless Handset
Entering and Editing Data
Data entry fields display an Entry Mode soft key so you can specify how you want your entry to display.
To enter letters and numbers:
Press the Mode soft key to display a shortcut menu of the available data entry options:
o Uppercase (ABC)
o Numerical (123)
o Leading caps (Abc Def)
o Lowercase (abc)
Press a keypad key one or more times to enter the characters or numbers that display on the key.
For example, if you’re in ABC mode:
o To enter A, press 2
o To enter B, press 22
o To enter C, press 222
o To enter 2, press 2222
For example, if you’re in 123 mode:
To enter 2, press 2.
To enter special characters:
1 Select one of the alphabetic options from the Mode soft key menu. You cannot access special
characters when you are in Numerical (123) mode.
The mode you select displays in the screen title.
2 Use the asterisk (*) or zero (0) to enter characters:
* = . * # - & % + ;
0 = / , _ $ - = ? 0
To enter text in a special language:
Press the Encoding soft key to display a shortcut menu of the available language options:
o ASCII Regular text
o Latin To add accented characters, for example é.
o Katakan Japanese characters
20 April, 2011 | 1725-36720-001_RevB
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