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Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™,
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Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,
reproducing includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to
the software contained within its products. The software is protected by United States copyright laws and
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Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
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International Regulatory and Product Information . . . . . . . . . . . . . . . . . 69
Polycom, Inc. v
Polycom Kirk 5020-5040 User Guide
vi Polycom, Inc.
Polycom KIRK Butterfly User GuideGetting Started
Getting Started
Read all information in this section before you use your handset.
Handset Information
Danger
Ensure that the adapter voltage is the same as the electrical outlet
voltage.The handset uses radio signals and does not guarantee a connection
in all circumstances. Do not rely on a cordless handset to make emergency
calls.
Never use your handset:
•in the vicinity of electrical detonators
•in shielded rooms
•in areas where radio transmission is forbidden
•in aircrafts
Do not place a handset near:
•water, moisture or damp areas
•heat sources, direct sunlight or unventilated areas
•devices which generate strong magnetic fields such as electrical appliances,
fluorescent lamps, computers, radios, televisions or fax machines
•areas where the handset can be covered, its ventilation impaired, liquid
spilled on the unit or objects inserted into the handset through any
openings.
•areas with dust, vibration, shock or temperature extremes
Check for small metal objects in the handset earpiece/mouthpiece before using
the handset.
Do not store or locate flammable liquids, gases, or explosive materials in the
same compartment or vicinity as the cordless handset, its parts or accessories.
Polycom, Inc. 7
Polycom KIRK Butterfly User GuideGetting Started
Charger Information
A micro USB charger is used to charge this handset, having the following
characteristics:
•Location: Worldwide
•Part Number: 84642604
Battery Information
Read the following information before you handle the batteries:
•Do not leave a battery where it could be subjected to extremely high
temperatures.
•Do not charge battery when the ambient room temperature is above
40°C/104°F or below 0°C/32°F.
•Do not replace batteries in potentially explosive environments, such as
rooms where flammable liquids or gases are present.
•Do not charge batteries unless you use the approved power adaptor and the
proper batteries.
•Use only Ni-MH rechargeable batteries, type AAA 1.2V in the Butterfly
Handset.
•Do not dissassemble, short circuit or dispose of in fire.
•Do not mix with different battery types.
•Do not let battery or power adaptor come into contact with conductive
metal objects.
•Power handset off before removing the battery.
8 Polycom, Inc.
Polycom KIRK Butterfly User GuideGetting Started
Installing/Replacing Battery
1 To install/replace the batteries, first remove the battery cover by using the
small opening on top of the handset. Use a paperclip or a wide
screwdriver.
2 When the gap at the top opens, lift off the battery cover.
3 Insert/replace the batteries. (+) and (-) symbols inside the battery
compartment indicate the correct placement of the batteries.
4 Press the back cover in locked position (when you hear a click, the back
cover is in position).
Note: Use only Ni-MH rechargeable batteries.
Polycom, Inc. 9
Polycom KIRK Butterfly User GuideGetting Started
Charging Battery
During normal operation, it takes approximately 4 hours to charge the handset
from fully discharged to its full capacity. Connect handset to power adaptor.
For correct charging, be sure the room temperature is between 0°C/32°F and
40°C/104°F. Do not place the handset in direct sunlight.
If the handset is turned off, when connected to micro USB charger the handset
automatically turns on.
When charging, the display shows the blue charging icon in the status bar.
The charging icon is replaced by the green fully charged icon , when the
batteries are fully charged (when handset is removed from the micro USB
charger, the charging icon disappears).
It is necessary to recharge batteries when display shows the battery low icon
, or if the handset cannot be turned on.
Battery Capacity
The capacity of the batteries depends on the use of backlight and talk time.
Batteries capacity in active mode:
•up to 18 hours active talking time.
Batteries capacity in standby mode:
•150 hours when display backlight is set at dimmed.
10 Polycom, Inc.
Polycom KIRK Butterfly User GuideGetting Started
For information about how to check battery capacity, refer to “Battery” on page
52.
Battery Disposal
Warning: AAA Ni-mh batteries must be disposed of properly. Do not
dispose of the batteries in office or household waste.
AAA Ni-mh batteries are recyclable. You can help preserve the environment by
returning your unwanted batteries to your nearest recycling center for
recycling or proper disposal.
Contact your system administrator for more information about batteries
disposal and recycling centers in your local area.
Polycom, Inc. 11
Polycom KIRK Butterfly User GuideAbout Your Butterfly Handset
J
J
E
G
H
IJ
F
B
K
M
C
A
L
D
About Your Butterfly Handset
Speakerphone On/Off
A
12 Polycom, Inc.
Phonebook
B
Display
C
Shows call information, handset status icons and guides you through
option menus.
Microphone
D
Table 1-1Handset Elements
E
F
G
H
I
J
Polycom KIRK Butterfly User GuideAbout Your Butterfly Handset
Table 1-2Handset Keys
Left Softkey
On hook
(idle)
On hook is the
term used when
handset is in
standby mode.
Off hook
(active)
Off hook is the
term used when
handset is in
active mode.
Right Softkey
On hook
(idle)
Off hook
(active)
On Hook
Activates Menu function
Mutes microphone
Takes you to Shortcuts
No function added
On hook
(idle)
Off hook
(active)
Off Hook
Off hook
(active)
Missed Call List
On hook
(idle)
Off hook
(active)
Call List/Volume Control
Exits menu
Ends calls
Activates dial tone
Swap between two calls
Navigates to Missed Call menu
Adjusts volume
Polycom, Inc. 13
Polycom KIRK Butterfly User GuideAbout Your Butterfly Handset
L
M
Status Bar
Display Center
Softkey Text
Table 1-2Handset Keys
On hook
(idle)
Off hook
(active)
Handset Display
K
Navigation Key
Silent Mode Key
Keypad Lock
Navigates to Call List menu
Adjusts volume
The display is divided in three parts: Status Bar, Display Center and Softkey Text (see figure above).
The types of information shown in Status bar when:
•on hook (idle): Status Bar shows user ID, personal settings and time.
•off hook - Bar shows actions (“calling”, “connected”, etc.)
The types of information shown in Display center when:
•on hook (idle): Display Center shows standby logo or call information
when receiving an incoming call
•off hook: Display Center shows a telephone icon.
The types of information shown in Softkey Text when:
14 Polycom, Inc.
•on hook (idle): Softkey Text shows Menu and Shortcut
.
Polycom KIRK Butterfly User GuideAbout Your Butterfly Handset
Menu: Menu gives access to the different functions of the handset. For
more information about the content of the menu, refer to “Using The
Menu” on page 31. For information about how to navigate the menu,
refer to “Navigating Handset” on page 17.
Shortcut: Personal shortcuts consist of functions you have chosen to add
to a list of shortcuts. For more information, refer to “Personal Shortcuts”
on page 19.
•off hook - display shows Mic Mute function.
Status Icons
The following icons may appear in Status Bar or Display Center:
Table 1-3Handset Icons
The low signal icon indicates that the handset
soon will be out of coverage.
The no signal icon indicates that handset is out
of coverage, or that the system is busy (no
speech channels available).
The low battery icon indicates that battery
capacity is low.
The telephone icon will appear when you miss
a call.
The telephone icon will appear when an
external incoming call arrives.
The telephone icon will appear when an
internal incoming call arrives
Polycom, Inc. 15
Polycom KIRK Butterfly User GuideAbout Your Butterfly Handset
Table 1-3Handset Icons
The telephone icon will appear when you
make a call.
The telephone icon will appear when the
handset is off hook or a call is connected.
The envelope icon will appear when you
receive a message
The charging icon will appear when the
handset is placed in charger.
The fully charged icon will appear when the
battery is fully charged.
The key lock icon indicates that the entire
keypad is locked.
The silent icon will appear when all sounds
are disabled.
The loadspeaker icon will appear when
loadspeaker is turned on
The mute icon will appear when mic mute is
turned on. Mic mute is a abbreviation of
microphone mute.
16 Polycom, Inc.
Four-Way Navigation Key
Right Softkey
Pressing right softkey
activates right softkey text.
Use right softkey to enter list
of personal shortcuts. When
in menu, use the key to exit
menu or return to previous
menu.
Left Softkey
Pressing left softkey
activates left softkey text.
Use left softkey to enter main
menu. When in menu, use
the key to confirm your
choices.
Polycom KIRK Butterfly User GuideAbout Your Butterfly Handset
Display Backlight
The display backlight automatically turns on when an incoming call or message
arrives, or if a key is pressed.
The backlight turns off when the handset is idle after a preset period of time
delay.
You can disable the backlight to save power, refer to “Turning Backlight Off”
on page 57 for more information.
Navigating Handset
The main part of the functions of the handset are grouped into different menus.
In the following sections you will find a description of how to navigate these
menus. For more information about the content of the different menus, refer to
“Using The Menu” on page 31.
You navigate the handset using two softkeys and a four-way navigation key.
The figure below illustrates the connection between these keys and the text
shown in display.
Note: The following is a description of the handset when it is on hook
(idle).
The handset also offers both personal and predefined shortcuts to selected
functions in the menu. In the end of this chapter, you will find a section
describing how to use these shortcuts.
Polycom, Inc. 17
Polycom KIRK Butterfly User GuideAbout Your Butterfly Handset
Entering Main Menu
•To enter main menu press left softkey to activate Menu.
Scrolling in Menus
•When in menu, press top or bottom of navigation key to scroll up and down
in menu.
Confirming Choices
•When in the relevant menu, press Select to confirm your choices. Various
terms are being used in the softkey text according to the context of the
specific function.
Navigating Cursor
•When in the relevant menu, press left or right side of navigation key to
move cursor from side to side.This is especially relevant when you are
writing/editing words or entering/editing numbers and want to delete a
letter or digit.
Shortcuts
•To delete, simply place cursor behind the letter or digit and press right
softkey to activate Delete.
Adjusting Volumes
•While on a call, press (-) or (+) on the navigation key for volume control.
Returning to Previous Menu
•When in menu, press right softkey to activate Back or Exit. You now return
to previous menu.
Leaving Menus
•To leave menu, press . This key will exit menu at once.
The handset contains two types of shortcuts:
•Personal shortcuts
Personal shortcuts consist of functions you have chosen to add to a list of
shortcuts. The list is assigned to the right softkey.
•Predefined shortcuts
Predefined shortcuts are unchangeable and assigned to different keys on
the handset for quick and easy navigation to frequently used menus.
18 Polycom, Inc.
Polycom KIRK Butterfly User GuideAbout Your Butterfly Handset
Personal Shortcuts
By adding specific functions to the list of shortcuts, you get quick access to
functions you often use. The list is assigned to the right softkey.
Note: Personal shortcuts can only be used when handset is on hook (idle).
In the following, you will find a description of how to add, use and remove
personal shortcuts.
To add a shortcut:
1While on hook, press Shortcut to enter the shortcut function.
2Scroll to Edit shortcuts and press Select.
3Scroll to the function you want to make a shortcut to.
4Press Select to add the function to the list of personal shortcuts.
To use a shortcut:
1While on hook, press Shortcut to enter the shortcut function.
2Scroll to the desired shortcut and press Select.
To rem o ve a sh o r t cut:
1While on hook, press Shortcut to enter the shortcut function.
2Scroll to Edit shortcuts and press Select.
3Scroll to the desired shortcut and press Select to remove the function from
the list of shortcuts.
Predefined Shortcuts
Predefined shortcuts are unchangeable and assigned to different keys.
In the following you will find a list of predefined shortcuts and a description of
how to access and use them for quick and easy navigation to frequently used
menus.
Call List: While on hook, press (-) on the left side of the navigation key to enter
call list.
Incoming calls are illustrated with green arrows
Outgoing calls are illustrated with blue arrows
Missed calls are illustrated with red arrows
Exit Menu
: When in menu, press Exit.
Phone Book Search: While on or off hook, press on the bottom of the
navigation key.
Keypad Locked/Unlocked: While on hook, press Menu followed by
(Display shows the key lock icon ) to lock/unlock keypad.
Polycom, Inc. 19
Polycom KIRK Butterfly User GuideAbout Your Butterfly Handset
Missed Calls: While on hook, press (+) on the right side of the navigation key
to enter a list of missed calls.
Save Contact: While on hook, enter number and press Save.
Silent On/Off
: Press Menu followed by # to turn the handset silent mode
on/off. In silent mode the ringer will be muted and the vibrator activated
(Display shows the silent icon followed by the text Silent mode on/off, and
a small icon is placed in status line).
Speed Dial: While on hook, press digit equivalent to number of the contact in
the speed dial list continuously until call is started.
20 Polycom, Inc.
Polycom KIRK Butterfly User GuideBasic Handset Options
Basic Handset Options
Turning Handset On/Off
To turn handset on:
•Press to turn handset on.
To turn handset off:
1Press until the question‘Turn off?’ appears in display.
2Press Yes to confirm.
Note: The handset will automatically turn on if connected to a charger.
Note: It is not possible to turn off the handset if it is connected to a charger.
Note: When you turn handset off, all content of call register and settings of
time and date are deleted if the subscribed system does not resend the
information to the handset.
Adjusting Speaker Volume
Adjusting speaker volume can only be done when handset is off hook. The
handset will remember the speaker volume until you make a new adjustment.
During a telephone conversion you can adjust the speaker volume at any time
in relation to the noise level of the surrounding environment.
To turn speaking volume up:
•While off hook, press (+) on the navigation key to turn volume up.
To turn speaker volume down:
•While off hook, press (-) on the navigation key to turn volume down.
Polycom, Inc. 21
Polycom KIRK Butterfly User GuideBasic Handset Options
Locking/Unlocking Keypad
Lock keypad to prevent keys from being accidentally pressed.
To lock/unlock keypad:
•Press Menu followed by to lock keypad.
•Press Unlock followed by to unlock keypad.
To answer a call when keypad is locked, press . When you end the call, the
keypad automatically locks.
For automatic keypad lock, refer to “Auto Key Lock” on page 56.
Speakerphone On/Off
To enable/disable speakerphone
•While on a call, press on the navigation key to enable speakerphone.
•To disable speakerphone, press .
•While idle, press to hook off and to enable speakerphone.
22 Polycom, Inc.
Polycom KIRK Butterfly User GuideMaking Calls
Making Calls
The handset must be subscribed and registered to make a call. For more
information about subscribing, refer to “Creating a Login” on page 61.
For internal calls, dial extension number. Contact your system administrator
for a list of these extension numbers.
For external calls, dial external code (or line pool code) to access an external
line, then dial external number. Contact your system administrator to confirm
what external code or line pool code to use.
Off Hook Dialling (Dial Directly)
1Press to get dial tone.
2Dial the extension or external number.
3Press to terminate the call.
On Hook Dialling (Pre-Dial)
1Dial the extension or external number.
2Press to make a call.
3Press to terminate the call.
Dial from Phone Book
The handset’s local phone book is intuitive to operate. The find name function
makes it easy to find a contact as you can jump directly to the desired contact
using the quick search as described below.
1Press Menu to enter main menu.
2Scroll to Phone Book and press Select.
3Scroll to Find name and press Select.
4To find a name you can:
— Scroll until you reach the desired name. To scroll through the names
quickly press the navigation key continuously.
— Use quick search by pressing the first letter(s) (max. 5 letters) of the
desired name (refer to “Using the Alphanumeric Keyboard” on page
34).
5Press to make a call.
Polycom, Inc. 23
Polycom KIRK Butterfly User GuideMaking Calls
6If more than one number: scroll to the desired number and press .
7The display icon appears until call is connected.
8Press to terminate the call.
Note: For more information about using your phone book, refer to
“Phone Book” on page 34.
Call List Calls
Call list shows up to 40 of your latest incoming, outgoing and missed calls.
When memory of call list is full, the handset will automatically erase the oldest
call when a new call is received in call list.
•Incoming calls are illustrated with green arrows
•Outgoing calls are illustrated with blue arrows
•Missed calls are illustrated with red arrows
To dial from call list:
1While on hook, press left side of navigation key to enter call list.
2Scroll to the desired name or number and press .
Note: When you turn off the handset, all content of call list is deleted if the
subscribed system does not resend the information to the handset.
Call Register Calls
The call register menu stores up to 40 of your incoming, outgoing and missed
calls. The calls are classified in three groups: incoming calls, outgoing calls and
missed calls.
If memory of call register is full, the handset will automatically erase the oldest
call when a new call is received in call register. If you want to delete calls from
call register manually, refer to “Delete” on page 42.
To dial from call register list:
1Press Menu to enter main menu.
2Scroll to Call register and press Select.
3Scroll to the desired list and press Select.
4Scroll to the desired name or number and press .
For more information about call register, refer to “Call Register” on page 39.
Note: When you turn off the handset, all content of call register is deleted if
the subscribed system does not resend the information to the handset.
24 Polycom, Inc.
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